Customer Service Advisor / Repairs Administrator

Strong administrative skills, organisational & customer service skills, call & complaint handling

Your new company

An opportunity to support a local government organisation where they strive to provide exceptional services to our community. My client is currently seeking a motivated and detail-oriented customer service advisor to support the repairs team to ensure a smooth operation.

Your new role

Coordinate and schedule repair and maintenance tasksLiaise with customers, contractors, suppliers, and internal teams to ensure timely completion of workMaintain accurate records of all repair activities and update relevant databasesHandle enquiries and provide excellent customer service to residents and stakeholdersAssist in the preparation of reports and documentation

What you'll need to succeed

Proven experience in administrative rolesExperience using Northgate desirable Strong customer service and compliant handling skillsStrong organisational skills and attention to detail.Excellent communication and interpersonal skills.Proficiency in Microsoft Office Suite and other relevant software.Ability to work independently and as part of a team.

What you'll get in return

Training and support
Friendly work environment
Parking on-site
Possibility to go permanent for the right candidate

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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