Receptionist

We are looking for a friendly, professional Receptionist with a passion for making a difference to others.

You'll be working full time at Cygnet Acer Clinic, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.

Working hours:

Monday - Thursday - 8am to 4:30pm

Friday - 8am to 4pm

Cygnet Acer Clinic is a 28 bed service providing assessment, treatment and rehabilitation for women with personality disorder and complex needs or acute mental health needs.

Care is provided in a therapeutic environment, with a level of security matched to individual needs. The aim of the treatment, rehabilitation and re-socialisation programme is to prepare the people in our care either for transfer to conditions of lesser security, or for a life in the community.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work.

With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Your day-to-day

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls & take messages where appropriate
• Sort & distribute post
• Assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users & ensure all staff comply with security protocols

Why Cygnet? We'll offer you

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• "Cycle to work" scheme & employee discount saving

You are

• An experienced receptionist/administrator used to working with customers/clients
• Organised, naturally helpful & a good multi-tasker
• Computer literate - including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths & English qualified, with a good level of numeracy & literacy
• Diligent & accurate, with an eye for detail & an understanding of confidentiality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.