Business Development Manager

Hybrid working with flexibility, 9-day working fortnight, company car scheme, 25 days holiday + bank holidays (rising with service), Pension, EAP

We are looking for a driven Business Development Manager to play a pivotal role in securing new service contracts and driving sustainable business growth.

In this role, you'll focus on developing long-term, trusted relationships with new customers, with a focus on 80% service contracts and 20% projects. You'll manage the full sales cycle - from prospecting and pitching to negotiation, contract signing, and mobilisation.

This position requires strong commercial awareness, excellent relationship-building skills, and the self-motivation to manage your pipeline effectively.

• Identify and analyse market trends, customer needs, and competitors.

• Work with leadership and marketing to define and target key markets.

• Identify, target, and convert prospective clients into long-term customers.

• Build strong relationships from first contact through to contract signing.

• Negotiate and close high-value contracts that deliver recurring revenue.

• Deliver tailored proposals aligned with commercial needs.

• Manage the full sales cycle: lead generation ? proposal ? negotiation ? closing.

• Maintain an accurate, up-to-date sales pipeline in CRM systems.

• Report on pipeline performance and sales activity.

• Conduct occasional site surveys to design fire and security systems.

• Present proposals using company templates.

• Follow up on quotations and close outstanding opportunities.

• Ensure smooth handovers to operational teams.

• Work closely with operations to align on service capabilities.

• Collaborate across departments to support client needs and cross-sell opportunities.

• Proven experience in sales or business development, ideally in B2B services or technical solutions.

• Strong commercial mindset with ability to secure recurring revenue contracts.

• Excellent communication and relationship-building skills.

• Self-motivated, organised, and confident managing a pipeline independently.

• Skilled in negotiation, pitching, and closing.

• Comfortable using CRM and reporting on KPIs.

• Competitive salary (£35,000 - £45,000)

• Hybrid working with flexibility

• 9-day working fortnight

• Continuous professional development

• EV/Hybrid company car scheme

• 25 days holiday + bank holidays (rising with service)

• Pension scheme (salary sacrifice)

• Wellness & Employee Assistance Programme (EAP)

• YuLife benefits programme

• Annual company events & recognition initiatives

SER-IN