Job Description
An Essex-based Local Authority is seeking an experienced Housing Register Officer to join their team for an initial 9-month contract. The role will require you to be based in the office at the start, with the potential for hybrid working arrangements once established.
In this role, you'll take ownership of assessing and managing housing register applications, ensuring all decisions comply with the Council's Allocation Scheme and Part VI of the Housing Act 1996.
Key responsibilities include:
- Assessing new applications, medical cases, changes of circumstances, and annual renewals
- Advising applicants on eligibility, banding, priority awards, and housing options
- Verifying documents and evidence, ensuring all information is complete and accurate
- Liaising with applicants, internal teams, and external agencies to clarify cases
- Deciding on complex applications involving medical needs, overcrowding, or statutory duties
- Maintaining accurate case records and issuing decision letters in line with policy
- Assisting the team with backlogs, appeals, or policy reviews as needed
Experience of working with Locata and/or Civica housing systems is highly desirable.
This is a fantastic opportunity to make a real impact in a busy service, with interviews commencing week starting 13th October. The rate is negotiable depending on experience.
If this role sounds like a good fit, please send your CV to (url removed)
