Neighbourhood Housing Officer

Neighbourhood Housing Officer - Gosport

Temp contract : Full-time

Pay: £13.07 per hour (PAYE)

Our client is seeking a Neighbourhood Housing Officer to join their team in Gosport. The role involves providing customer-focused neighbourhood management across a patch of approximately 300 properties. You will support tenants, manage rental income, tenancy issues, void properties, and work closely with partner agencies to maintain well-managed communities.

37 hours per week (Monday-Friday, occasional work outside normal hours)

Please note : The role may require occasional work outside normal office hours, including evening meetings or home visits.

Key Responsibilities:

• Deliver housing management services to your assigned property patch.
• Manage rent collection, arrears, tenancy issues, and void properties.
• Conduct home visits, face-to-face interviews, and telephone contact with tenants.
• Liaise with partner agencies to support tenants and resolve issues.
• Attend resident meetings or court as required.

Requirements:

• Experience in housing management or a customer-facing service role.
• Knowledge of housing law, rent collection, and tenancy management.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to manage competing priorities and work under pressure.
• Good IT skills (Microsoft Office) and literacy/numeracy.
• Full driving licence and access to a car.

Please contact Neelam Bristol office to discuss the role further

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