Night Support Assistant

Single Homeless Project has a new opportunity for a Night Support Assistant to join and work in our team based in London.

Positions available:

• 1x Part time 21 hours per week
• 2 x Full time 42 hours per week

Salary: Fixed at £27,007.50 per annum (pro rata).

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

About the Night Support Assistant role:

We are looking for Night Support Assistants to join our dedicated Youth Services team, supporting young people aged 16 and over in Greenwich. Working in a supported accommodation setting, you will play a vital role in creating a safe and nurturing environment for at risk young people and young people leaving care, helping them navigate their personal challenges and work towards their goals. Your presence and support at night are crucial to the overall wellbeing and development of the young people we serve.

In this role, you will oversee the overnight operation of our schemes, ensuring that the needs of each young person are met. You will be the first point of contact during the night, responding to incidents, emergencies, and any late-night activities. This responsibility is not only about keeping the service running smoothly but also about making a real difference in the lives of the young people in your care, building important nurturing relationships. Your guidance, compassion, and ability to handle situations calmly will empower them to feel safe and supported at all times.

The impact of this role is far-reaching, as you contribute directly to the success and safety of our service, helping young people overcome their challenges and make positive steps towards independence. Your work will ensure that the service continues to offer a stable, supportive environment where young people can thrive. As a Night Supported Housing Assistant, you will be at the heart of this critical support system, playing a pivotal role in both the day-to-day function of the service and the long-term growth and wellbeing of the residents.

Rota patterns:

• Part time role at 21 hours p/w - Friday and Saturday, 10:00pm to 08:30am
• Full time role at 42 hours p/w - Monday, Tuesday, Thursday, and Friday, 10:00pm to 08:30am
• Full time role at 42 hours p/w - Wednesday, Thursday, Saturday, and Sunday, 10:00pm to 08:30am

Skills and experience we're looking for in our Night Support Assistant:

• Proven ability of successfully working with vulnerable young people or young adults at-risk.
• Experience of working in a team delivering a quality customer focussed service.
• The ability to manage complex/challenging behaviours and adapt your approach according to those varying needs.
• Sound I.T and numerical skills.
• A flexible, resilient and thoughtful approach to your work.

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Closing date: 19/10/2025
Interview date: Wednesday 29th and Thursday 30th at SHP Head Office in Kings Cross.

Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Night Support Assistant - we'd like to hear from you!

This post will require an Enhanced DBS check to be processed for the successful applicant.

Please note, there will be a second stage informal interview in service for suitable candidates.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.