Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
Dec 08, 2025
Full time
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
Hospitality Supervisor £17.28 per hour plus company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One Of The UKs Best Companies To Work For Oakley Grange is a luxurious residential and dementia care home based in Warwick offering state-of-the-art facilities, which include 66 large en-suite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times. The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members. You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation. The main responsibilities for this role are: 1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers 2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained 3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money 4. Monitor and support the dining areas at meal times ensuring that the highest standards are met 5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home 6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times JBRP1_UKTJ
Dec 07, 2025
Full time
Hospitality Supervisor £17.28 per hour plus company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One Of The UKs Best Companies To Work For Oakley Grange is a luxurious residential and dementia care home based in Warwick offering state-of-the-art facilities, which include 66 large en-suite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times. The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members. You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation. The main responsibilities for this role are: 1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers 2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained 3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money 4. Monitor and support the dining areas at meal times ensuring that the highest standards are met 5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home 6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times JBRP1_UKTJ
LOCATION: Head Office, Units 1-6, Old Station, Higham, Bury St Edmunds REPORTING TO: Lead Electrician RESPONSIBLE FOR: Electrical installations within domestic properties. The Company Aran Insulation, part of AgilityEco, is an award-winning, industry leading organisation striving to improve energy efficiency of homes throughout the UK. Passionate about improving quality of life and reducing for customers the cost of living, the company's goal is to reduce carbon emissions of UK households. A dynamic company going through a growth and development period. Aran Insulation is committed to developing its staff through training and progression, giving them the tools and opportunities to excel. Job Role The role of the Renewables Electrician / Electrical Installer will be responsible for undertaking installations of Solar PV, Mechanical ventilation and Electric Storage heaters. Together with our team assisting in all paperwork being completed and lodged ensuring full compliance to MCS and Building Regulations. With this, we are looking to bring on-board an experienced and qualified Electrician that is confident in offering great customer service to our clients. This is an exciting time to be part of the growth and development within the company, giving you the opportunity to expand your career and advance your technical development. Your skills and qualifications also will also initially be required to survey, design and install your own jobs. Reporting into the Technical Manager you will be responsible for delivering installation projects on time and to budget. A keen eye for detail and ability to handle multiple projects and customers is required. A positive, proactive, professional and process driven attitude are key to you succeeding in this role. Key Responsibilities Install, test, and commission photovoltaic (PV) solar panel systems to industry standards. Assist with the layout, mounting, and wiring of solar PV systems on rooftops and ground-mounted structures. Design of heating systems and Solar PV systems to customer parameters Carry out electrical modifications including the installation, relocation, or amendment of plug sockets, switches, and lighting fixtures. Ensure compliance with MCS regulations and complete the registration of installations Install and commission mechanical ventilation systems, electrical storage heaters as required. Perform electrical safety checks and ensure full compliance with BS7671 Wiring Regulations. Work closely with office staff and installers to ensure smooth workflow and timely project completion. Maintain accurate records of installations, maintenance, and repairs Diagnose and resolve functionality and safety issues in electrical systems. Plan, design, and install electrical control, wiring, and lighting systems for both indoor and outdoor environments. Inspect and test electrical systems, including components such as fuses, transformers, and circuit breakers. Remain up to date with changes to relevant building codes and safety regulations. Ensure all electrical systems comply with national safety standards and regulations. Essential: Knowledge of Installing Solar PV and MCS regulations Understanding of Health and Safety requirements on site Experience installing within domestic customer homes Excellent communication skills, able to clearly explain information in person, over the phone, and in writing Genuine passion for the renewable energy sector and a commitment to sustainable solutions Professionalism Team player Self-motivated NICEIC qualified Electrician BS 7671: 2018 Requirements for Electrical Installations (18th Edition) qualification Desirable: Familiar with MEV, ESH, ASHP Confident in testing, fault-finding, and commissioning electrical systems BPEC Solar PV systems Benefits: Bereavement leave Company events Company pension Free parking On-site parking Referral programme Sick pay Schedule: Monday to Friday No weekends This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically examine Job Descriptions, update them and ensure that they relate to the job performed, or to incorporate any proposed changes. The MD, and management team of Aran Insulation Limited will conduct this procedure in consultation with the post holder. In these circumstances it will be the aim to reach agreement on reasonable changes, but if agreement is not possible, management reserves the right to make changes to your job description following consultation. Note: This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically review Job Descriptions to ensure they relate to the job performed, or to incorporate any proposed changes. Aran Insulation Limited is fully committed to Equality, Diversity and Inclusion in all areas of our business including the appointment of staff. We ensure that applicants who meet our shortlisting criteria are invited to our recruitment process. Due to the nature of our work, we undertake criminal record checks with the Disclosure and Barring Service for all successful applicants, and periodically thereafter. Should an applicant not satisfy our background checks any conditional offer of employment or employment may be withdrawn. Description prepared by: Craig Thomson (Director of Operations) Description approved by: Mark Randall (Managing Director) Date: 17/04/2025 Job Types: Full-time, Permanent Pay: £35,000.00-£40,000.00 per year Benefits: Bereavement leave Company car Company events Free parking On-site parking Referral programme Sick pay Licence/Certification: NICEIC (required) Work Location: In person
Dec 07, 2025
Full time
LOCATION: Head Office, Units 1-6, Old Station, Higham, Bury St Edmunds REPORTING TO: Lead Electrician RESPONSIBLE FOR: Electrical installations within domestic properties. The Company Aran Insulation, part of AgilityEco, is an award-winning, industry leading organisation striving to improve energy efficiency of homes throughout the UK. Passionate about improving quality of life and reducing for customers the cost of living, the company's goal is to reduce carbon emissions of UK households. A dynamic company going through a growth and development period. Aran Insulation is committed to developing its staff through training and progression, giving them the tools and opportunities to excel. Job Role The role of the Renewables Electrician / Electrical Installer will be responsible for undertaking installations of Solar PV, Mechanical ventilation and Electric Storage heaters. Together with our team assisting in all paperwork being completed and lodged ensuring full compliance to MCS and Building Regulations. With this, we are looking to bring on-board an experienced and qualified Electrician that is confident in offering great customer service to our clients. This is an exciting time to be part of the growth and development within the company, giving you the opportunity to expand your career and advance your technical development. Your skills and qualifications also will also initially be required to survey, design and install your own jobs. Reporting into the Technical Manager you will be responsible for delivering installation projects on time and to budget. A keen eye for detail and ability to handle multiple projects and customers is required. A positive, proactive, professional and process driven attitude are key to you succeeding in this role. Key Responsibilities Install, test, and commission photovoltaic (PV) solar panel systems to industry standards. Assist with the layout, mounting, and wiring of solar PV systems on rooftops and ground-mounted structures. Design of heating systems and Solar PV systems to customer parameters Carry out electrical modifications including the installation, relocation, or amendment of plug sockets, switches, and lighting fixtures. Ensure compliance with MCS regulations and complete the registration of installations Install and commission mechanical ventilation systems, electrical storage heaters as required. Perform electrical safety checks and ensure full compliance with BS7671 Wiring Regulations. Work closely with office staff and installers to ensure smooth workflow and timely project completion. Maintain accurate records of installations, maintenance, and repairs Diagnose and resolve functionality and safety issues in electrical systems. Plan, design, and install electrical control, wiring, and lighting systems for both indoor and outdoor environments. Inspect and test electrical systems, including components such as fuses, transformers, and circuit breakers. Remain up to date with changes to relevant building codes and safety regulations. Ensure all electrical systems comply with national safety standards and regulations. Essential: Knowledge of Installing Solar PV and MCS regulations Understanding of Health and Safety requirements on site Experience installing within domestic customer homes Excellent communication skills, able to clearly explain information in person, over the phone, and in writing Genuine passion for the renewable energy sector and a commitment to sustainable solutions Professionalism Team player Self-motivated NICEIC qualified Electrician BS 7671: 2018 Requirements for Electrical Installations (18th Edition) qualification Desirable: Familiar with MEV, ESH, ASHP Confident in testing, fault-finding, and commissioning electrical systems BPEC Solar PV systems Benefits: Bereavement leave Company events Company pension Free parking On-site parking Referral programme Sick pay Schedule: Monday to Friday No weekends This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically examine Job Descriptions, update them and ensure that they relate to the job performed, or to incorporate any proposed changes. The MD, and management team of Aran Insulation Limited will conduct this procedure in consultation with the post holder. In these circumstances it will be the aim to reach agreement on reasonable changes, but if agreement is not possible, management reserves the right to make changes to your job description following consultation. Note: This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically review Job Descriptions to ensure they relate to the job performed, or to incorporate any proposed changes. Aran Insulation Limited is fully committed to Equality, Diversity and Inclusion in all areas of our business including the appointment of staff. We ensure that applicants who meet our shortlisting criteria are invited to our recruitment process. Due to the nature of our work, we undertake criminal record checks with the Disclosure and Barring Service for all successful applicants, and periodically thereafter. Should an applicant not satisfy our background checks any conditional offer of employment or employment may be withdrawn. Description prepared by: Craig Thomson (Director of Operations) Description approved by: Mark Randall (Managing Director) Date: 17/04/2025 Job Types: Full-time, Permanent Pay: £35,000.00-£40,000.00 per year Benefits: Bereavement leave Company car Company events Free parking On-site parking Referral programme Sick pay Licence/Certification: NICEIC (required) Work Location: In person
Are you ready to take charge as the Head of Client Management? Our client is seeking a dynamic leader to join their Operations team in Basingstoke. This is an exciting opportunity to blend strategic oversight with hands-on management in a role that focuses on risk management, customer service, and team leadership. With a competitive salary, this permanent full-time role offers the chance to lead a talented team. You'll enjoy the challenge of managing a diverse client portfolio while ensuring excellent customer service and effective risk management practices. Our client is a forward-thinking company dedicated to providing exceptional financial services. They pride themselves on their innovative approach and commitment to excellence, making them a leader in their field. The Head of Client Management will: Oversee a portfolio of Factoring clients. Ensure effective risk management practices. Deliver excellent customer service. Manage the Client Management team and monitor processes and controls. Liaise proactively with the sales team. Provide guidance and make decisions within set parameters. Understand various Invoice Finance and Asset Based Lending products. About You Proven success in team management. Experience in risk management and client relationship management. Knowledge of Factoring, Invoice Discounting, and Commercial Lending. Outstanding communication and interpersonal skills. Strong analytical and problem-solving abilities. High level of integrity and professionalism. If you have experience or interest in roles such as Invoice Finance Manager, Risk Management Specialist, Client Relationship Director, or Operations Manager, you might find this Head of Factoring Services position to be a perfect fit for your career aspirations. This is a fantastic opportunity for a driven professional to lead and innovate as the Head of Client Management. If you're ready to make a significant impact and advance your career, apply now and take the next step in your professional journey. LAJ_Fin
Dec 07, 2025
Full time
Are you ready to take charge as the Head of Client Management? Our client is seeking a dynamic leader to join their Operations team in Basingstoke. This is an exciting opportunity to blend strategic oversight with hands-on management in a role that focuses on risk management, customer service, and team leadership. With a competitive salary, this permanent full-time role offers the chance to lead a talented team. You'll enjoy the challenge of managing a diverse client portfolio while ensuring excellent customer service and effective risk management practices. Our client is a forward-thinking company dedicated to providing exceptional financial services. They pride themselves on their innovative approach and commitment to excellence, making them a leader in their field. The Head of Client Management will: Oversee a portfolio of Factoring clients. Ensure effective risk management practices. Deliver excellent customer service. Manage the Client Management team and monitor processes and controls. Liaise proactively with the sales team. Provide guidance and make decisions within set parameters. Understand various Invoice Finance and Asset Based Lending products. About You Proven success in team management. Experience in risk management and client relationship management. Knowledge of Factoring, Invoice Discounting, and Commercial Lending. Outstanding communication and interpersonal skills. Strong analytical and problem-solving abilities. High level of integrity and professionalism. If you have experience or interest in roles such as Invoice Finance Manager, Risk Management Specialist, Client Relationship Director, or Operations Manager, you might find this Head of Factoring Services position to be a perfect fit for your career aspirations. This is a fantastic opportunity for a driven professional to lead and innovate as the Head of Client Management. If you're ready to make a significant impact and advance your career, apply now and take the next step in your professional journey. LAJ_Fin
This is a fantastic opportunity for a passionate HR Manager to join our client, a primary school based in Slough. The successful candidate will be responsible for leading change initiatives such as restructuring, redundancies and TUPE processes. If you are looking for a TERM TIME role and are committed to making a real difference within a supportive and forward-thinking school community, this could be the ideal role for you! Full Time (term time plus 5 days) 37 hours per week Up to circa £31k per annum depending on experience Key Responsibilities: Leading change initiatives such as restructuring, redundancies, and TUPE processes. Supporting disciplinary, capability, attendance, and grievance procedures with professionalism and confidentiality. Supporting the Head Teacher with all aspects of HR operations, ensuring compliance with safer recruitment legislation and best practice. Implementing effective recruitment strategies and procedures for both teaching and support staff. Completing HR administrative processes, including payroll coordination, record maintenance, and data management. Ability to monitor and review HR strategies to align with the school's long-term goals and operational needs. Proficient in reviewing and updating school policies and procedures to ensure compliance and effectiveness. Experienced in managing relationships with external HR service providers, ensuring high-quality, cost-effective delivery. Managing DBS checks to ensure safeguarding compliance.viding flexible support in areas such as staff cover arrangements, including out-of-hours coordination when required. Supporting the Head Teacher in monitoring site staff and ensuring effective site management. Key Skills: Proven track record in a similar role. Always maintaining confidentiality and a high standard of professionalism. Excellent administrative skills both written and verbal. Great attention to detail and the ability to work under pressure. Proficiency of MS Office products. Highly organised and flexible approach. Excellent interpersonal skills to help liaise with community, students, parents and staff across the school. Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days. As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. JBRP1_UKTJ
Dec 07, 2025
Full time
This is a fantastic opportunity for a passionate HR Manager to join our client, a primary school based in Slough. The successful candidate will be responsible for leading change initiatives such as restructuring, redundancies and TUPE processes. If you are looking for a TERM TIME role and are committed to making a real difference within a supportive and forward-thinking school community, this could be the ideal role for you! Full Time (term time plus 5 days) 37 hours per week Up to circa £31k per annum depending on experience Key Responsibilities: Leading change initiatives such as restructuring, redundancies, and TUPE processes. Supporting disciplinary, capability, attendance, and grievance procedures with professionalism and confidentiality. Supporting the Head Teacher with all aspects of HR operations, ensuring compliance with safer recruitment legislation and best practice. Implementing effective recruitment strategies and procedures for both teaching and support staff. Completing HR administrative processes, including payroll coordination, record maintenance, and data management. Ability to monitor and review HR strategies to align with the school's long-term goals and operational needs. Proficient in reviewing and updating school policies and procedures to ensure compliance and effectiveness. Experienced in managing relationships with external HR service providers, ensuring high-quality, cost-effective delivery. Managing DBS checks to ensure safeguarding compliance.viding flexible support in areas such as staff cover arrangements, including out-of-hours coordination when required. Supporting the Head Teacher in monitoring site staff and ensuring effective site management. Key Skills: Proven track record in a similar role. Always maintaining confidentiality and a high standard of professionalism. Excellent administrative skills both written and verbal. Great attention to detail and the ability to work under pressure. Proficiency of MS Office products. Highly organised and flexible approach. Excellent interpersonal skills to help liaise with community, students, parents and staff across the school. Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days. As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. JBRP1_UKTJ
Project Manager - London Chilworth Partnership have been engaged by a high growth entertainment business in London, to recruit a Project Manager with a good understanding of Agile work principles with waterfall needs. Key responsibilities: Champion Agile values and principles across teams, fostering a culture of iterative delivery and continuous improvement. Maintain and optimize project artifacts: product backlogs, sprint boards, burn-down reports, and roadmaps. Define project scope, goals, deliverables, timelines, and resource plans in collaboration with stakeholders. Identify, track, and mitigate project risks, especially those related to regulatory compliance and data security. Collaborate with engineering, QA, data, design, operations, and legal teams to ensure alignment and smooth delivery. About you: Understands delivery best practice (eg, importance of good estimating, accurate reporting). Have worked in a delivery role at a senior enough level, able to coach a head of delivery for best practices & the delivery leads underneath. Understand how to make agile work with waterfall needs (hybrid role). Transformation experience - eg understanding of how to change ways of working and challenges. Experience implementing the agile WoW including change management. Benefits / Additional Information: 2 days per week in London. £(Apply online only) per day. 6 month contract. All applicants must have the right to work in the UK. We will consider all qualified applications for this position. Chilworth Partnership / Venture Recruitment Partners does not discriminate against disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other status protected under the Equality Act 2010. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed).
Dec 07, 2025
Seasonal
Project Manager - London Chilworth Partnership have been engaged by a high growth entertainment business in London, to recruit a Project Manager with a good understanding of Agile work principles with waterfall needs. Key responsibilities: Champion Agile values and principles across teams, fostering a culture of iterative delivery and continuous improvement. Maintain and optimize project artifacts: product backlogs, sprint boards, burn-down reports, and roadmaps. Define project scope, goals, deliverables, timelines, and resource plans in collaboration with stakeholders. Identify, track, and mitigate project risks, especially those related to regulatory compliance and data security. Collaborate with engineering, QA, data, design, operations, and legal teams to ensure alignment and smooth delivery. About you: Understands delivery best practice (eg, importance of good estimating, accurate reporting). Have worked in a delivery role at a senior enough level, able to coach a head of delivery for best practices & the delivery leads underneath. Understand how to make agile work with waterfall needs (hybrid role). Transformation experience - eg understanding of how to change ways of working and challenges. Experience implementing the agile WoW including change management. Benefits / Additional Information: 2 days per week in London. £(Apply online only) per day. 6 month contract. All applicants must have the right to work in the UK. We will consider all qualified applications for this position. Chilworth Partnership / Venture Recruitment Partners does not discriminate against disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other status protected under the Equality Act 2010. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed).
Consumer Science & Sensory Manager Haddenham (Oxfordshire), UK In this role, youll lead the future of flavour by driving the EMEA Consumer Science & Sensory (CS&S) strategy and shaping consumer-led insights into innovative product design in close collaboration with Product Development. As the voice of the consumer, youll ensure every product experience sparks innovation and influences key business decisions across the organisation. Key Responsibilities 1. Lead Consumer Science & Sensory Strategy and Execution Define and implement the CS&S strategy for EMEA Consumer Innovation, Renovation, and Integrity projects. Design and deliver sensory and consumer research programmes that guide product development from concept to shelf life. Translate insights into actionable recommendations, integrating CS&S findings with Consumer Marketing Insights to drive consumer-led decision-making. 2. Lead and Develop the CS&S Team Manage and coach the Sensory Panel Manager, ensuring robust panel operations, training, and data integrity. Foster a high-performance culture through clear goal setting, feedback, and professional development. Prioritise and allocate resources effectively to meet business needs across EMEA Consumer and Flavour Solutions units. 3. Build and Strengthen CS&S Capabilities Across EMEA Develop and align sensory processes, tools, and training across EMEA to build regional capability and consistency. Drive adoption of agile, cost-effective research methods to support business objectives. Collaborate with global and regional sensory teams to share best practices and enhance functional excellence. Candidate Profile Demonstrable experience in FMCG (Food & Drink) in a Consumer Science & Sensory role, ideally supported with people management experience. Strong, proven track record of successful leadership and delivery of consumer science & sensory research projects, strong statistical analysis and data interpretation skills. Experience working directly with onsite sensory panels, sensory scientists and product development in consumer brands. Successful track record of partnering with cross-functional R&D, marketing and insights teams to support and deliver strategic business growth. Strong presentation skills, experience of leading stakeholder/customer presentations and/or training. Operational and strategic experience gained in a multi-cultural, multi-site and matrix working environment. Degree-level qualification in a sensory/technical/food-related discipline. Strong communication, influencing, and interpersonal skills; effective team player. Proficient in Microsoft Office (Word, Excel, PowerPoint). COMPANY At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet.Join us on our quest to make every meal and moment better. Founded in Baltimore, MD in 1889 in a room and a cellar by 25-year-old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than $6 Billion in annual sales., the Company manufactures, markets and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers. While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 50 locations in 27 countries and 135 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas, including North, South and Central America with recognized brands including Schwartz. At McCormick, we have over a 100-year legacy based on our Power of People principle.This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values. Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies. McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies. JBRP1_UKTJ
Dec 07, 2025
Full time
Consumer Science & Sensory Manager Haddenham (Oxfordshire), UK In this role, youll lead the future of flavour by driving the EMEA Consumer Science & Sensory (CS&S) strategy and shaping consumer-led insights into innovative product design in close collaboration with Product Development. As the voice of the consumer, youll ensure every product experience sparks innovation and influences key business decisions across the organisation. Key Responsibilities 1. Lead Consumer Science & Sensory Strategy and Execution Define and implement the CS&S strategy for EMEA Consumer Innovation, Renovation, and Integrity projects. Design and deliver sensory and consumer research programmes that guide product development from concept to shelf life. Translate insights into actionable recommendations, integrating CS&S findings with Consumer Marketing Insights to drive consumer-led decision-making. 2. Lead and Develop the CS&S Team Manage and coach the Sensory Panel Manager, ensuring robust panel operations, training, and data integrity. Foster a high-performance culture through clear goal setting, feedback, and professional development. Prioritise and allocate resources effectively to meet business needs across EMEA Consumer and Flavour Solutions units. 3. Build and Strengthen CS&S Capabilities Across EMEA Develop and align sensory processes, tools, and training across EMEA to build regional capability and consistency. Drive adoption of agile, cost-effective research methods to support business objectives. Collaborate with global and regional sensory teams to share best practices and enhance functional excellence. Candidate Profile Demonstrable experience in FMCG (Food & Drink) in a Consumer Science & Sensory role, ideally supported with people management experience. Strong, proven track record of successful leadership and delivery of consumer science & sensory research projects, strong statistical analysis and data interpretation skills. Experience working directly with onsite sensory panels, sensory scientists and product development in consumer brands. Successful track record of partnering with cross-functional R&D, marketing and insights teams to support and deliver strategic business growth. Strong presentation skills, experience of leading stakeholder/customer presentations and/or training. Operational and strategic experience gained in a multi-cultural, multi-site and matrix working environment. Degree-level qualification in a sensory/technical/food-related discipline. Strong communication, influencing, and interpersonal skills; effective team player. Proficient in Microsoft Office (Word, Excel, PowerPoint). COMPANY At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet.Join us on our quest to make every meal and moment better. Founded in Baltimore, MD in 1889 in a room and a cellar by 25-year-old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than $6 Billion in annual sales., the Company manufactures, markets and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers. While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 50 locations in 27 countries and 135 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas, including North, South and Central America with recognized brands including Schwartz. At McCormick, we have over a 100-year legacy based on our Power of People principle.This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values. Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies. McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies. JBRP1_UKTJ
Office Manager/Team Assistant, Tech firm in West-End London Your new company Global Tech firm based in the West End. Your new role Overseeing the operations of this London head office including: compliance, facilities, office supplies, health and safety, reception desk - meeting and greeting clients in person and on the telephone, assisting with the onboarding process for new starters, upgrading/decorating office space (budget allocated), arranging some international travel for the team. This role is fully office-based - 9am-5pm. What you'll need to succeed A steady CV history, experience in Operations/Office Management, ideally in a start-up environment. What you'll get in return Private medical, life insurance, discretionary bonus up to 10%, learning and development annual allowance of £2,000, pension and enhanced maternity/paternity leave (after 18 months). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #
Dec 07, 2025
Full time
Office Manager/Team Assistant, Tech firm in West-End London Your new company Global Tech firm based in the West End. Your new role Overseeing the operations of this London head office including: compliance, facilities, office supplies, health and safety, reception desk - meeting and greeting clients in person and on the telephone, assisting with the onboarding process for new starters, upgrading/decorating office space (budget allocated), arranging some international travel for the team. This role is fully office-based - 9am-5pm. What you'll need to succeed A steady CV history, experience in Operations/Office Management, ideally in a start-up environment. What you'll get in return Private medical, life insurance, discretionary bonus up to 10%, learning and development annual allowance of £2,000, pension and enhanced maternity/paternity leave (after 18 months). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Join our exceptional team at Busy Bees in Cambridge Westwick, an Ofsted-rated Outstanding nursery with a capacity of 131 children. Our unique farm nursery features a Forest School and outdoor learning environment, promoting a holistic approach to education that gives children the best head start in their development. We have excellent links to the guided bus from the city, Huntington, and St Ives, making our location convenient for staff and families alike. We offer free lunch and free parking for our team, along with flexible working days to support a healthy work-life balance. This is a fantastic opportunity to further your career in early childhood education within a nurturing and innovative environment. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Join our supportive and collaborative work environment, learn from experienced colleagues, and make meaningful connections. If you are ready to make a positive impact in the field of early childhood education and childcare, we encourage you to apply for the Nursery Manager position at Busy Bees. Apply now to be part of our dynamic team and take the next step in your career. Role Responsibilities: Key Responsibilities Support the Centre Director in overseeing the daily operations and maintaining educational standards. Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children. Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards. Provide leadership and mentorship to staff, ensuring a cohesive and motivated team. Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families. Assist with administrative tasks, including scheduling, payroll, and recruitment. Manage operational records and support financial planning to ensure sustainability. Required Qualifications: Ideal Candidate: An approved Level 3 qualification or above in early years education. Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager. Proven track record of ensuring educational excellence and curriculum development. Strong communication and organisational skills, with a focus on teamwork. Experience in maintaining compliance with regulatory standards and health and safety protocols. Lead with passion and help create a nurturing learning environment-apply now!
Dec 07, 2025
Full time
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Join our exceptional team at Busy Bees in Cambridge Westwick, an Ofsted-rated Outstanding nursery with a capacity of 131 children. Our unique farm nursery features a Forest School and outdoor learning environment, promoting a holistic approach to education that gives children the best head start in their development. We have excellent links to the guided bus from the city, Huntington, and St Ives, making our location convenient for staff and families alike. We offer free lunch and free parking for our team, along with flexible working days to support a healthy work-life balance. This is a fantastic opportunity to further your career in early childhood education within a nurturing and innovative environment. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Join our supportive and collaborative work environment, learn from experienced colleagues, and make meaningful connections. If you are ready to make a positive impact in the field of early childhood education and childcare, we encourage you to apply for the Nursery Manager position at Busy Bees. Apply now to be part of our dynamic team and take the next step in your career. Role Responsibilities: Key Responsibilities Support the Centre Director in overseeing the daily operations and maintaining educational standards. Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children. Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards. Provide leadership and mentorship to staff, ensuring a cohesive and motivated team. Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families. Assist with administrative tasks, including scheduling, payroll, and recruitment. Manage operational records and support financial planning to ensure sustainability. Required Qualifications: Ideal Candidate: An approved Level 3 qualification or above in early years education. Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager. Proven track record of ensuring educational excellence and curriculum development. Strong communication and organisational skills, with a focus on teamwork. Experience in maintaining compliance with regulatory standards and health and safety protocols. Lead with passion and help create a nurturing learning environment-apply now!
Opus People Solutions are seeking a Finance Business Partner on a permanent basis in Ipswich to join a friendly, growing and vibrant team. This is a hybrid role where the expectation is 3 days per week in the office, 2 days at home. You will take responsibility to produce accurate and timely management accounts. You will work closely with the Operational Heads to understand operations including risks, and opportunities, and support with financial information and analysis to assist with decision making. Experience: We are seeking someone with experience of creating management accounts, with a solid background - the rest we can train. Key Responsibilities: Production of accurate monthly management accounts for the division, including accrual calculations and accounting adjustments in accordance with relevant financial reporting standards & company policies Prepare variance analysis for operational services and support functions within the division Monthly management reporting is produced within a timely manner Ensure that budgets are monitored effectively and actions to address any issues are discussed with the Operational Heads Scenario planning and financial analysis to support operational decisions Full balance sheet reconciliations for the division Manage the month-end timetable and communications with all relevant parties Assist with the production of budget and forecasts, working closely with the Operational Heads Liaise with internal and external auditors, and produce information as/when requested Provide support to the Senior Finance Business Partner on financial matters Agree, calculate and report KPIs for each service within the division The good bits, the benefits: 25 days annual leave plus bank holidays, increasing a day every year of service up to 30 days. 2 months full sick pay plus an additional 2 months half sick pay. Royal London Salary Sacrifice Pension Scheme. Lifeworks Staff discount scheme. Job related training plus personal development opportunities including qualifications funded. Hybrid working Ability to buy up to 5 extra days Mentorship schemes & volunteering opportunities
Dec 07, 2025
Full time
Opus People Solutions are seeking a Finance Business Partner on a permanent basis in Ipswich to join a friendly, growing and vibrant team. This is a hybrid role where the expectation is 3 days per week in the office, 2 days at home. You will take responsibility to produce accurate and timely management accounts. You will work closely with the Operational Heads to understand operations including risks, and opportunities, and support with financial information and analysis to assist with decision making. Experience: We are seeking someone with experience of creating management accounts, with a solid background - the rest we can train. Key Responsibilities: Production of accurate monthly management accounts for the division, including accrual calculations and accounting adjustments in accordance with relevant financial reporting standards & company policies Prepare variance analysis for operational services and support functions within the division Monthly management reporting is produced within a timely manner Ensure that budgets are monitored effectively and actions to address any issues are discussed with the Operational Heads Scenario planning and financial analysis to support operational decisions Full balance sheet reconciliations for the division Manage the month-end timetable and communications with all relevant parties Assist with the production of budget and forecasts, working closely with the Operational Heads Liaise with internal and external auditors, and produce information as/when requested Provide support to the Senior Finance Business Partner on financial matters Agree, calculate and report KPIs for each service within the division The good bits, the benefits: 25 days annual leave plus bank holidays, increasing a day every year of service up to 30 days. 2 months full sick pay plus an additional 2 months half sick pay. Royal London Salary Sacrifice Pension Scheme. Lifeworks Staff discount scheme. Job related training plus personal development opportunities including qualifications funded. Hybrid working Ability to buy up to 5 extra days Mentorship schemes & volunteering opportunities
Job Title : MS Dynamics eCommerce Solution Architect Location: London, UK (Hybrid) Contract Type: Contract Start Date: Immediate Duration: 12 months Salary: Competitive, based on experience Clearance: Active SC Clearance or Eligible About the Role: We are seeking a Dynamics eCommerce Solution Architect with specialized expertise in Microsoft Dynamics Order Management to design and implement a headless eCommerce solution for our public sector clients. This role also involves enhancing Dynamics 365 Finance and Operations (F&O) capabilities to support the integration and automation of order management processes. The architect will provide strategic guidance and technical leadership, ensuring robust, scalable, and secure eCommerce implementations. Key Responsibilities eCommerce Solution Architecture: Design and implement a headless eCommerce architecture using Microsoft Dynamics, focusing on optimizing order management processes to improve operational efficiency. Order Management Expertise: Provide expert guidance on Microsoft Dynamics Order Management , including setup, configuration, and customization to meet complex business requirements. Enhancing F&O Capabilities: Lead the development and enhancement of Dynamics F&O capabilities within the organization, emphasizing eCommerce and order management integration. Stakeholder Collaboration: Engage with public sector clients to gather and analyze requirements, ensuring that proposed solutions meet specific client needs and regulatory requirements. Application Design and Customization: Develop and customize Microsoft Power Apps to extend eCommerce functionalities and improve user experiences. Scaled Agile Delivery: Lead projects within an Agile framework , ensuring timely and effective sprint delivery while aligning with client and organizational objectives. Essential Skills and Qualifications Microsoft Dynamics Expertise: At least four years of hands-on experience with Microsoft Dynamics, with a deep focus on Dynamics Order Management is required. eCommerce Implementation: Proven experience in designing and implementing eCommerce solutions using Microsoft Dynamics , particularly in the public sector. Design and implement integrations using D365 APIs and automate data processes between multiple cloud providers. Deep understanding of D365 data architecture (Dataverse, Common Data Model, API integrations). Desired Skills Power Platform Proficiency: Hands-on experience with Microsoft Power Platform , particularly in customizing apps and automate to enhance eCommerce functionalities . Security Expertise: Understanding of Dynamics security patterns and their application in public sector eCommerce solutions. Agile Methodology Experience: Demonstrated experience leading and delivering projects in Agile environments , with the ability to manage large-scale, complex projects. Security Clearance SC Clearance: Candidates must hold active or be eligible to obtain Security Check (SC) clearance , as the role involves handling sensitive public sector information. Candidate Profile Problem-Solving Skills: Exceptional analytical and problem-solving abilities with the capacity to resolve complex technical challenges. Strong Communicator: Excellent communication skills, able to clearly articulate technical solutions to diverse stakeholders. Innovative Thinker: Creativity and innovation in designing and applying technological solutions to enhance business processes and user experiences. Application Process Interested candidates should submit a detailed CV and cover letter outlining their specific experience with Dynamics eCommerce and Order Management systems . Applications will be reviewed on a rolling basis until the position is filled. Contracting Details This position is offered on an outside IR35 basis. Terms are negotiable based on experience and market standards. We are committed to fostering a diverse and inclusive environment and encourage applications from all backgrounds.
Dec 07, 2025
Job Title : MS Dynamics eCommerce Solution Architect Location: London, UK (Hybrid) Contract Type: Contract Start Date: Immediate Duration: 12 months Salary: Competitive, based on experience Clearance: Active SC Clearance or Eligible About the Role: We are seeking a Dynamics eCommerce Solution Architect with specialized expertise in Microsoft Dynamics Order Management to design and implement a headless eCommerce solution for our public sector clients. This role also involves enhancing Dynamics 365 Finance and Operations (F&O) capabilities to support the integration and automation of order management processes. The architect will provide strategic guidance and technical leadership, ensuring robust, scalable, and secure eCommerce implementations. Key Responsibilities eCommerce Solution Architecture: Design and implement a headless eCommerce architecture using Microsoft Dynamics, focusing on optimizing order management processes to improve operational efficiency. Order Management Expertise: Provide expert guidance on Microsoft Dynamics Order Management , including setup, configuration, and customization to meet complex business requirements. Enhancing F&O Capabilities: Lead the development and enhancement of Dynamics F&O capabilities within the organization, emphasizing eCommerce and order management integration. Stakeholder Collaboration: Engage with public sector clients to gather and analyze requirements, ensuring that proposed solutions meet specific client needs and regulatory requirements. Application Design and Customization: Develop and customize Microsoft Power Apps to extend eCommerce functionalities and improve user experiences. Scaled Agile Delivery: Lead projects within an Agile framework , ensuring timely and effective sprint delivery while aligning with client and organizational objectives. Essential Skills and Qualifications Microsoft Dynamics Expertise: At least four years of hands-on experience with Microsoft Dynamics, with a deep focus on Dynamics Order Management is required. eCommerce Implementation: Proven experience in designing and implementing eCommerce solutions using Microsoft Dynamics , particularly in the public sector. Design and implement integrations using D365 APIs and automate data processes between multiple cloud providers. Deep understanding of D365 data architecture (Dataverse, Common Data Model, API integrations). Desired Skills Power Platform Proficiency: Hands-on experience with Microsoft Power Platform , particularly in customizing apps and automate to enhance eCommerce functionalities . Security Expertise: Understanding of Dynamics security patterns and their application in public sector eCommerce solutions. Agile Methodology Experience: Demonstrated experience leading and delivering projects in Agile environments , with the ability to manage large-scale, complex projects. Security Clearance SC Clearance: Candidates must hold active or be eligible to obtain Security Check (SC) clearance , as the role involves handling sensitive public sector information. Candidate Profile Problem-Solving Skills: Exceptional analytical and problem-solving abilities with the capacity to resolve complex technical challenges. Strong Communicator: Excellent communication skills, able to clearly articulate technical solutions to diverse stakeholders. Innovative Thinker: Creativity and innovation in designing and applying technological solutions to enhance business processes and user experiences. Application Process Interested candidates should submit a detailed CV and cover letter outlining their specific experience with Dynamics eCommerce and Order Management systems . Applications will be reviewed on a rolling basis until the position is filled. Contracting Details This position is offered on an outside IR35 basis. Terms are negotiable based on experience and market standards. We are committed to fostering a diverse and inclusive environment and encourage applications from all backgrounds.
Due to continued growth my client, one of the UK's leading Independent Investment Managers, currently seek a customer service specialist to join their client service team in Edinburgh. This role involves handling enquiries from Direct clients regarding their investment portfolios and duties will include: Responding to incoming client emails, secure messages and telephone calls, ensuring timely follow-up as required. Ensuring high standards of customer service are maintained at all times. Liaising with the back office, Front Office Manager, Head of Client Services and the Digital Operations team to ensure client/account issue resolution. Troubleshooting and providing feedback for the development of the website and service. Escalation of complaints and expressions of dissatisfaction to the Front Office Manager, Head of Client Services and Compliance Department as required. Other Client Service functions as they arise. Applicants are likely to be highers / degree educated (or equivalent), possess circa 1 years customer service experience and have an interest in the Wealth Management sector. You will possess strong communication, administration and numeracy skills along with a keen eye for detail. This is a great opportunity to join a household name in the UK Investment sector offering a friendly working environment, support towards professional qualifications and good prospects for development.
Dec 07, 2025
Full time
Due to continued growth my client, one of the UK's leading Independent Investment Managers, currently seek a customer service specialist to join their client service team in Edinburgh. This role involves handling enquiries from Direct clients regarding their investment portfolios and duties will include: Responding to incoming client emails, secure messages and telephone calls, ensuring timely follow-up as required. Ensuring high standards of customer service are maintained at all times. Liaising with the back office, Front Office Manager, Head of Client Services and the Digital Operations team to ensure client/account issue resolution. Troubleshooting and providing feedback for the development of the website and service. Escalation of complaints and expressions of dissatisfaction to the Front Office Manager, Head of Client Services and Compliance Department as required. Other Client Service functions as they arise. Applicants are likely to be highers / degree educated (or equivalent), possess circa 1 years customer service experience and have an interest in the Wealth Management sector. You will possess strong communication, administration and numeracy skills along with a keen eye for detail. This is a great opportunity to join a household name in the UK Investment sector offering a friendly working environment, support towards professional qualifications and good prospects for development.
12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK healthcare providers, distributors, and wholesalers. The role supports business operations by ensuring timely order fulfilment, managing enquiries, and maintaining compliance with GDP (Good Distribution Practice) standards. Key Responsibilities include: - Process customer orders accurately in the ERP system (SAP or similar). Act as first point of contact for UK customers regarding product availability, pricing, delivery status, and general enquiries. Coordinate with 3PLs, Sales, Finance, and Quality teams to ensure timely delivery of orders. Manage returns, credit notes, product complaints, and temperature excursion queries according to SOPs. Maintain customer master data including account set-up and contact details. Ensure all activities comply with GDP, QA requirements, and company SOPs. Drive continuous improvement in customer service processes. Skills & Experience: - Experience in customer service, order management, or operations (pharma or medical device preferred). Strong communication and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Excellent attention to detail. Working knowledge of ERP/CRM systems (SAP, Salesforce, Veeva). Understanding of GDP, compliance, and regulated environments. Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL . As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. We want Seqirus to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL . Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
Dec 07, 2025
Full time
12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK healthcare providers, distributors, and wholesalers. The role supports business operations by ensuring timely order fulfilment, managing enquiries, and maintaining compliance with GDP (Good Distribution Practice) standards. Key Responsibilities include: - Process customer orders accurately in the ERP system (SAP or similar). Act as first point of contact for UK customers regarding product availability, pricing, delivery status, and general enquiries. Coordinate with 3PLs, Sales, Finance, and Quality teams to ensure timely delivery of orders. Manage returns, credit notes, product complaints, and temperature excursion queries according to SOPs. Maintain customer master data including account set-up and contact details. Ensure all activities comply with GDP, QA requirements, and company SOPs. Drive continuous improvement in customer service processes. Skills & Experience: - Experience in customer service, order management, or operations (pharma or medical device preferred). Strong communication and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Excellent attention to detail. Working knowledge of ERP/CRM systems (SAP, Salesforce, Veeva). Understanding of GDP, compliance, and regulated environments. Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL . As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. We want Seqirus to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL . Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
Head of IT Security - Wembley - (Enterprise-wide Cyber & Information Security) Location: Wembley - 5 days on-site Salary: (phone number removed) per annum My client is looking to recruit a Head of IT Security to lead and shape their enterprise-wide security function. This is a senior leadership role offering the opportunity to define security strategy, strengthen governance, and protect critical systems, data, and operations. The Role: As Head of Security, you will own the strategic and operational delivery of all information and cyber security activities. You'll develop and implement robust security policies, oversee incident response, and ensure compliance with GDPR, PCI DSS, ISO 27001, and Cyber Essentials Plus. You will be the single point of accountability for all security matters, reporting directly to the executive team and influencing critical business decisions. Key Responsibilities: Develop, maintain, and deliver a 3-5 year Security Strategy and Roadmap covering technology, people, and processes. Embed security by design across projects, platforms, data flows, and product development. Lead enterprise-wide information, cyber, and data security governance. Define and implement security frameworks, policies, and operating models. Ensure compliance with GDPR, PCI DSS, Cyber Essentials Plus, and ISO/IEC 27001:2022 aligned practices. Lead Data Protection Impact Assessments (DPIAs), data mapping, classification, and retention programs. Oversee incident response, vulnerability management, patch compliance, and secure configuration baselines using SCCM, Ivanti, Intune, GPO, and Azure Defender. Drive SOC integration, threat intelligence, and monitoring to continuously improve detection and response capabilities. Manage hybrid environments, including Azure, AWS, Nutanix, and on-premise infrastructure. Support SD-WAN, cloud Firewalls, CASB, Zero Trust, and SASE architectures. Own enterprise security risk assessments, track key risk indicators (KRIs), and report on cyber maturity to executive leadership. Drive security culture through training, phishing simulations, and awareness programs. Partner with IT, Legal, HR, and business units to embed security in operations and service delivery. Provide security input for vendor assessments, third-party risk, and M&A due diligence. Candidate Profile: Proven senior leadership experience in information, cyber, or data security. CISSP, CISM, or CISA certified (or equivalent). Track record of delivering security programs aligned to ISO 27001, NIST, PCI DSS, and Cyber Essentials Plus. Hands-on experience with cloud platforms (Azure, AWS), on-premise networks, and hybrid architectures. Strong experience in Zero Trust security models. Experienced in security tooling selection and implementation. Deep understanding of data protection legislation, risk management frameworks, and compliance requirements. Exceptional leadership, stakeholder engagement, and influencing skills.
Dec 07, 2025
Full time
Head of IT Security - Wembley - (Enterprise-wide Cyber & Information Security) Location: Wembley - 5 days on-site Salary: (phone number removed) per annum My client is looking to recruit a Head of IT Security to lead and shape their enterprise-wide security function. This is a senior leadership role offering the opportunity to define security strategy, strengthen governance, and protect critical systems, data, and operations. The Role: As Head of Security, you will own the strategic and operational delivery of all information and cyber security activities. You'll develop and implement robust security policies, oversee incident response, and ensure compliance with GDPR, PCI DSS, ISO 27001, and Cyber Essentials Plus. You will be the single point of accountability for all security matters, reporting directly to the executive team and influencing critical business decisions. Key Responsibilities: Develop, maintain, and deliver a 3-5 year Security Strategy and Roadmap covering technology, people, and processes. Embed security by design across projects, platforms, data flows, and product development. Lead enterprise-wide information, cyber, and data security governance. Define and implement security frameworks, policies, and operating models. Ensure compliance with GDPR, PCI DSS, Cyber Essentials Plus, and ISO/IEC 27001:2022 aligned practices. Lead Data Protection Impact Assessments (DPIAs), data mapping, classification, and retention programs. Oversee incident response, vulnerability management, patch compliance, and secure configuration baselines using SCCM, Ivanti, Intune, GPO, and Azure Defender. Drive SOC integration, threat intelligence, and monitoring to continuously improve detection and response capabilities. Manage hybrid environments, including Azure, AWS, Nutanix, and on-premise infrastructure. Support SD-WAN, cloud Firewalls, CASB, Zero Trust, and SASE architectures. Own enterprise security risk assessments, track key risk indicators (KRIs), and report on cyber maturity to executive leadership. Drive security culture through training, phishing simulations, and awareness programs. Partner with IT, Legal, HR, and business units to embed security in operations and service delivery. Provide security input for vendor assessments, third-party risk, and M&A due diligence. Candidate Profile: Proven senior leadership experience in information, cyber, or data security. CISSP, CISM, or CISA certified (or equivalent). Track record of delivering security programs aligned to ISO 27001, NIST, PCI DSS, and Cyber Essentials Plus. Hands-on experience with cloud platforms (Azure, AWS), on-premise networks, and hybrid architectures. Strong experience in Zero Trust security models. Experienced in security tooling selection and implementation. Deep understanding of data protection legislation, risk management frameworks, and compliance requirements. Exceptional leadership, stakeholder engagement, and influencing skills.
Senior Planner Cardiff or Bristol Perm/Full Time Competitive Salary, Travel Allowance + Flexible Benefits Summary We are looking for a Senior Planner to join our Southwest part of the Engineering business to work on exciting projects coming through the pipeline. The main purpose of the role is to plan the allocated high value / complex project producing workable realistic and efficient programmes of work which meet an appropriate standards. Plans will be implemented with the best-practice approach utilising Critical Path Analysis, Resource Planning, Cost Management and Progress/Productivity Monitoring and Control. Responsibilities Key deliverables in this role are: Arrange and facilitate internal integrated planning meetings with relevant project stakeholders to agree the team input into the project plan and work closely with said team and our external customer. Produce and agree a 'Contract Baseline' programme for each allocated project; that aligns with the agreed formal contract, price and workscope, and reduces risk for NG Bailey. In conjunction with the Planning Manager, ensure that planning outputs / reports are produced in a timely manner for all contract reviews. Support operational teams in order to ascertain whether project targets are being achieved and to jointly establish and agree any corrective measures to be taken where necessary. Take responsibility for all allocated projects, ensuring that progress and productivity is effectively monitored against project plan, produce and circulate clear reports to the appropriate stakeholders in a concise and timely manner (e.g. Resource Histograms, 'S' Curves, Earned Value Analysis). Maintain and update contract baseline in line with agreed contract change (eg variations). Ensure that change impacts are effectively communicated to Operations and Commercial Teams. Ensure that the inclusion of variations are communicated and integrated into project plans. In conjunction with the Planning Manager, perform Time/Risk analysis against programmes at regular intervals with the Project Manager throughout the whole project life cycle. Participate within bid activity as requested by the senior management; working in conjunction with the Business Development department, in line with the Focus Win processes. Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations. Requirements To be successful in this role you will have: Considerable experience in a planning role on medium to large MEP / Industrial Building Services projects is essential. Proficient with using either P6 or Asta Construction site experience Experience of NEC 3 contracts (desirable) Must be able to create and own the programming from initial tender through to completion including commissioning. Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Travel allowance Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 07, 2025
Full time
Senior Planner Cardiff or Bristol Perm/Full Time Competitive Salary, Travel Allowance + Flexible Benefits Summary We are looking for a Senior Planner to join our Southwest part of the Engineering business to work on exciting projects coming through the pipeline. The main purpose of the role is to plan the allocated high value / complex project producing workable realistic and efficient programmes of work which meet an appropriate standards. Plans will be implemented with the best-practice approach utilising Critical Path Analysis, Resource Planning, Cost Management and Progress/Productivity Monitoring and Control. Responsibilities Key deliverables in this role are: Arrange and facilitate internal integrated planning meetings with relevant project stakeholders to agree the team input into the project plan and work closely with said team and our external customer. Produce and agree a 'Contract Baseline' programme for each allocated project; that aligns with the agreed formal contract, price and workscope, and reduces risk for NG Bailey. In conjunction with the Planning Manager, ensure that planning outputs / reports are produced in a timely manner for all contract reviews. Support operational teams in order to ascertain whether project targets are being achieved and to jointly establish and agree any corrective measures to be taken where necessary. Take responsibility for all allocated projects, ensuring that progress and productivity is effectively monitored against project plan, produce and circulate clear reports to the appropriate stakeholders in a concise and timely manner (e.g. Resource Histograms, 'S' Curves, Earned Value Analysis). Maintain and update contract baseline in line with agreed contract change (eg variations). Ensure that change impacts are effectively communicated to Operations and Commercial Teams. Ensure that the inclusion of variations are communicated and integrated into project plans. In conjunction with the Planning Manager, perform Time/Risk analysis against programmes at regular intervals with the Project Manager throughout the whole project life cycle. Participate within bid activity as requested by the senior management; working in conjunction with the Business Development department, in line with the Focus Win processes. Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations. Requirements To be successful in this role you will have: Considerable experience in a planning role on medium to large MEP / Industrial Building Services projects is essential. Proficient with using either P6 or Asta Construction site experience Experience of NEC 3 contracts (desirable) Must be able to create and own the programming from initial tender through to completion including commissioning. Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Travel allowance Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK healthcare providers, distributors, and wholesalers. The role supports business operations by ensuring timely order fulfilment, managing enquiries, and maintaining compliance with GDP (Good Distribution Practice) standards. Key Responsibilities include: - Process customer orders accurately in the ERP system (SAP or similar). Act as first point of contact for UK customers regarding product availability, pricing, delivery status, and general enquiries. Coordinate with 3PLs, Sales, Finance, and Quality teams to ensure timely delivery of orders. Manage returns, credit notes, product complaints, and temperature excursion queries according to SOPs. Maintain customer master data including account set-up and contact details. Ensure all activities comply with GDP, QA requirements, and company SOPs. Drive continuous improvement in customer service processes. Skills & Experience: - Experience in customer service, order management, or operations (pharma or medical device preferred). Strong communication and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Excellent attention to detail. Working knowledge of ERP/CRM systems (SAP, Salesforce, Veeva). Understanding of GDP, compliance, and regulated environments. Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL . As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. We want Seqirus to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL . Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
Dec 07, 2025
Full time
12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK healthcare providers, distributors, and wholesalers. The role supports business operations by ensuring timely order fulfilment, managing enquiries, and maintaining compliance with GDP (Good Distribution Practice) standards. Key Responsibilities include: - Process customer orders accurately in the ERP system (SAP or similar). Act as first point of contact for UK customers regarding product availability, pricing, delivery status, and general enquiries. Coordinate with 3PLs, Sales, Finance, and Quality teams to ensure timely delivery of orders. Manage returns, credit notes, product complaints, and temperature excursion queries according to SOPs. Maintain customer master data including account set-up and contact details. Ensure all activities comply with GDP, QA requirements, and company SOPs. Drive continuous improvement in customer service processes. Skills & Experience: - Experience in customer service, order management, or operations (pharma or medical device preferred). Strong communication and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Excellent attention to detail. Working knowledge of ERP/CRM systems (SAP, Salesforce, Veeva). Understanding of GDP, compliance, and regulated environments. Our Benefits CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus. About CSL Seqirus CSL Seqirus is part of CSL . As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. We want Seqirus to reflect the world around us At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL . Do work that matters at CSL Seqirus! Watch our 'On the Front Line' video to learn more about CSL Seqirus
We re looking for an experienced Indirect Tax professional to join a global technology organisation with a fast-moving, research-driven culture. You ll play a key role in shaping indirect tax strategy across multiple regions, working alongside world-class professionals in Finance, Legal, and Operations. What You ll Do Serve as the primary contact for indirect tax across the Americas and EMEA. Advise on VAT/GST implications for new business initiatives, supply chain, telecoms, and cloud infrastructure. Drive automation and process improvements to strengthen tax governance and efficiency. Partner with Finance on accruals, provisions, and internal controls. Manage registrations, compliance, filings, and reconciliations across jurisdictions. Lead indirect tax audits and resolve issues effectively. Collaborate cross-functionally on tax clauses, customs, and cross-border operations. Stay ahead of global tax developments and advise on risk and opportunity. Mentor team members and contribute to a high-performance culture. What You Bring Minimum 7+ years indirect tax experience Strong technical knowledge of global VAT/GST and cross-border transactions. Familiarity with ERP/tax technology systems (Netsuite a plus). Excellent analytical, communication, and problem-solving skills. For more information, please contact Mo Hanslod. Note, this is a permanent role.
Dec 07, 2025
Full time
We re looking for an experienced Indirect Tax professional to join a global technology organisation with a fast-moving, research-driven culture. You ll play a key role in shaping indirect tax strategy across multiple regions, working alongside world-class professionals in Finance, Legal, and Operations. What You ll Do Serve as the primary contact for indirect tax across the Americas and EMEA. Advise on VAT/GST implications for new business initiatives, supply chain, telecoms, and cloud infrastructure. Drive automation and process improvements to strengthen tax governance and efficiency. Partner with Finance on accruals, provisions, and internal controls. Manage registrations, compliance, filings, and reconciliations across jurisdictions. Lead indirect tax audits and resolve issues effectively. Collaborate cross-functionally on tax clauses, customs, and cross-border operations. Stay ahead of global tax developments and advise on risk and opportunity. Mentor team members and contribute to a high-performance culture. What You Bring Minimum 7+ years indirect tax experience Strong technical knowledge of global VAT/GST and cross-border transactions. Familiarity with ERP/tax technology systems (Netsuite a plus). Excellent analytical, communication, and problem-solving skills. For more information, please contact Mo Hanslod. Note, this is a permanent role.
THE MARINE SOCIETY AND SEA CADETS
Gosport, Hampshire
Job Title: Maritime Engineering Manager (Shore-based) Location: Gosport, Hampshire Salary: Competitive Job type: Full-time, Permanent Closing Date: 11th January 2026. Are you an experienced Engineer looking for a new opportunity? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are currently looking for an experienced maritime engineering manager to join our team. About the role: The shore-based Maritime Engineering Manager will play a key role in sustaining the MSSC's offshore vessels which provide sea-going experiences for cadets (aged 12-18) and in ensuring the safety of all personnel on board. The main purpose of the role is to provide support to the vessels' engineer officers with the engineering management and maintenance needs of MSSC's offshore vessels. Responsibilities: Providing day-to-day support in identifying defects and safety shortcomings, determining solutions, assisting in rectification or organising cost effective professional repairs at advantageous prices and obtaining replacement parts. Producing, overseeing and tracking (technically and financially) the winter maintenance work packages for the fleet. Progressive development of MSSC's Safety Management System & Electronic Planned Maintenance System, related to the technical running and management of each offshore vessel. About you: At MSSC Offshore we value attitude, experience and skills, no matter what route you have taken to build your portfolio. The following examples illustrate the type of person we are looking for, but are not exclusive. So long as you can show an equivalent level of experience and skills, and a willingness to learn more, we absolutely want to hear from you. Personal Attributes: High reliability in personal and professional standards, particularly in timekeeping, workload management and engineering standards. Confident working with a broad range of people; from briefing VIPs or educating cadets, through to assisting engineers with hands-on maintenance. Flexible and resilient, adaptable to change. Satisfactory DBS check or equivalent (arranged by MSSC if not already held). Ability and willingness to work at sea aboard MSSC vessels both during maintenance prior to the training season and as a relief engineer officer during the sailing season. Health and fitness necessary to obtain ENG1 / ML5 medical certification. Qualifications and Experience Engineer with appropriate experience and qualifications for operation up to Area Category 0 under the Small Commercial Vessel Code. Suitable examples include: MCA AEC2; Small Vessel Chief Engineer Other equivalent qualifications will be considered. Experience in both seagoing and shore support roles in the maritime sector. Areas of experience should include safety, equipment operation, maintenance, refit planning and execution. Experience using IT including third-party electronic planned maintenance management systems to support maintenance planning. Fluency with Office 365 core applications (Word, Excel, Outlook, Teams, SharePoint). Evidence of effective liaison and strong working relationships with third parties, such as ship and shore staff, external authorities, suppliers and contractors. Benefits 25 working days pro rata of paid holiday per annum, plus public and bank holidays observed in England and Wales, increasing to 29 days after two years' service. Life assurance (4x salary) for those who opt to join the pension scheme. Private medical insurance. Pension (employer contribution up to 10%). Wellbeing portal and EAP with 121 counselling. Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise. Please click APPLY to be redirected to our website to complete your application. Candidates with experience of; Shore-Based Marine Engineering Manager, Marine Technical Manager, Fleet Engineering Manager, Fleet Technical Manager, Maritime Technical Operations Manager will also be considered for this role. JBRP1_UKTJ
Dec 07, 2025
Full time
Job Title: Maritime Engineering Manager (Shore-based) Location: Gosport, Hampshire Salary: Competitive Job type: Full-time, Permanent Closing Date: 11th January 2026. Are you an experienced Engineer looking for a new opportunity? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are currently looking for an experienced maritime engineering manager to join our team. About the role: The shore-based Maritime Engineering Manager will play a key role in sustaining the MSSC's offshore vessels which provide sea-going experiences for cadets (aged 12-18) and in ensuring the safety of all personnel on board. The main purpose of the role is to provide support to the vessels' engineer officers with the engineering management and maintenance needs of MSSC's offshore vessels. Responsibilities: Providing day-to-day support in identifying defects and safety shortcomings, determining solutions, assisting in rectification or organising cost effective professional repairs at advantageous prices and obtaining replacement parts. Producing, overseeing and tracking (technically and financially) the winter maintenance work packages for the fleet. Progressive development of MSSC's Safety Management System & Electronic Planned Maintenance System, related to the technical running and management of each offshore vessel. About you: At MSSC Offshore we value attitude, experience and skills, no matter what route you have taken to build your portfolio. The following examples illustrate the type of person we are looking for, but are not exclusive. So long as you can show an equivalent level of experience and skills, and a willingness to learn more, we absolutely want to hear from you. Personal Attributes: High reliability in personal and professional standards, particularly in timekeeping, workload management and engineering standards. Confident working with a broad range of people; from briefing VIPs or educating cadets, through to assisting engineers with hands-on maintenance. Flexible and resilient, adaptable to change. Satisfactory DBS check or equivalent (arranged by MSSC if not already held). Ability and willingness to work at sea aboard MSSC vessels both during maintenance prior to the training season and as a relief engineer officer during the sailing season. Health and fitness necessary to obtain ENG1 / ML5 medical certification. Qualifications and Experience Engineer with appropriate experience and qualifications for operation up to Area Category 0 under the Small Commercial Vessel Code. Suitable examples include: MCA AEC2; Small Vessel Chief Engineer Other equivalent qualifications will be considered. Experience in both seagoing and shore support roles in the maritime sector. Areas of experience should include safety, equipment operation, maintenance, refit planning and execution. Experience using IT including third-party electronic planned maintenance management systems to support maintenance planning. Fluency with Office 365 core applications (Word, Excel, Outlook, Teams, SharePoint). Evidence of effective liaison and strong working relationships with third parties, such as ship and shore staff, external authorities, suppliers and contractors. Benefits 25 working days pro rata of paid holiday per annum, plus public and bank holidays observed in England and Wales, increasing to 29 days after two years' service. Life assurance (4x salary) for those who opt to join the pension scheme. Private medical insurance. Pension (employer contribution up to 10%). Wellbeing portal and EAP with 121 counselling. Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise. Please click APPLY to be redirected to our website to complete your application. Candidates with experience of; Shore-Based Marine Engineering Manager, Marine Technical Manager, Fleet Engineering Manager, Fleet Technical Manager, Maritime Technical Operations Manager will also be considered for this role. JBRP1_UKTJ
Futures are working with a Manufacturing business based on the outskirts of Leeds who are looking to appoint an accomplished CNC Turner to their expanding team. This business focuses on producing highly accurate, components for a range on industries globally. The successful candidate will be joining a forward-thinking, award-winning manufacturing site, equipped with modern CNC technology and supported by a knowledgeable group of seasoned machinists. Roles and Responsibilities Taking full ownership of programming, setting, and operating CNC turning machines running on Fanuc controls Manufacturing precision, small-batch components in line with tight customer tolerances Preparing tooling and fixtures, validating programs, and managing all stages of the machining process Following scheduled operations to ensure production targets are consistently achieved Working in line with strict Health & Safety and Quality standards Using materials and tooling effectively to maintain high levels of productivity Performing thorough in-process checks using standard measuring instruments Delivering completed work to an exceptional, repeatable standard Planning ahead to minimise changeover times and reduce unnecessary downtime Skills and Qualifications Strong hands-on experience programming and modifying CNC turning programs, specifically with Fanuc systems A high level of competence in reading technical drawings and working to fine tolerances Proven capability in setting and operating CNC lathes within a precision machining environment A solid understanding of materials, tooling strategies, and modern machining techniques A track record of producing quality work with minimal rework Click apply now for more information
Dec 07, 2025
Full time
Futures are working with a Manufacturing business based on the outskirts of Leeds who are looking to appoint an accomplished CNC Turner to their expanding team. This business focuses on producing highly accurate, components for a range on industries globally. The successful candidate will be joining a forward-thinking, award-winning manufacturing site, equipped with modern CNC technology and supported by a knowledgeable group of seasoned machinists. Roles and Responsibilities Taking full ownership of programming, setting, and operating CNC turning machines running on Fanuc controls Manufacturing precision, small-batch components in line with tight customer tolerances Preparing tooling and fixtures, validating programs, and managing all stages of the machining process Following scheduled operations to ensure production targets are consistently achieved Working in line with strict Health & Safety and Quality standards Using materials and tooling effectively to maintain high levels of productivity Performing thorough in-process checks using standard measuring instruments Delivering completed work to an exceptional, repeatable standard Planning ahead to minimise changeover times and reduce unnecessary downtime Skills and Qualifications Strong hands-on experience programming and modifying CNC turning programs, specifically with Fanuc systems A high level of competence in reading technical drawings and working to fine tolerances Proven capability in setting and operating CNC lathes within a precision machining environment A solid understanding of materials, tooling strategies, and modern machining techniques A track record of producing quality work with minimal rework Click apply now for more information
Martin Veasey Talent Solutions
Northampton, Northamptonshire
HEAD OF ZOHO CRM (Development) Location: Northampton Hybrid (3-4 days office) Salary: - + Bonus + Benefits About the Company - High Growth and Innovation A rapidly expanding, technology-driven financial-services organisation modernising every aspect of its operations through automation, analytics and customer experience. The company is scaling fast, investing heavily in digital infrastructure and process optimisation using the Zoho ecosystem to connect sales, marketing, operations and finance. The Role - Strategic and Hands-On Leadership This position combines strategic vision with practical delivery. Approximately 50 % strategic and 50 % development, you'll define and execute the CRM roadmap while personally leading core technical projects. You'll manage a small Zoho team (Solutions Architect, Developer and Support Associate) and work closely with the Full Stack and Data Engineering teams to deliver scalable solutions that support new digital products and customer-facing web platforms. Key Responsibilities Lead and evolve the company's Zoho ecosystem (CRM, Creator, Analytics, Flow, Desk, Campaigns). Design and implement automation, integrations and data models that link business systems end-to-end. Develop advanced Deluge scripting and API connections to streamline processes and improve data flow. Partner with stakeholders across Sales, Marketing, Operations and Finance to translate requirements into CRM enhancements. Mentor and develop the CRM team, establish best practice for delivery, testing and change control. Drive roadmap execution to support launch of new digital products and customer self-service platforms. Candidate Profile 5 + years hands-on Zoho CRM and Creator development experience. Ideally Zoho Creator Certified. Skilled in Deluge scripting, API integration and system architecture. Previous leadership or team mentoring experience within a tech or financial-services environment. Comfortable balancing technical delivery with stakeholder management and strategic planning. Strong problem-solver who translates business needs into scalable technology solutions. Why Join Platform ownership in a high-growth, digitally transforming business. Opportunity to build and lead a mature CRM function with visible impact on company growth. Hybrid model (4 days office) in a collaborative, forward-thinking team. Competitive bonus scheme and career progression as the technology division expands. Visa Transfer Policy: Visa transfer considered for experienced Zoho CRM Development candidates already based and currently working in the UK on Zoho CRM development. Reference number: (phone number removed)
Dec 07, 2025
Full time
HEAD OF ZOHO CRM (Development) Location: Northampton Hybrid (3-4 days office) Salary: - + Bonus + Benefits About the Company - High Growth and Innovation A rapidly expanding, technology-driven financial-services organisation modernising every aspect of its operations through automation, analytics and customer experience. The company is scaling fast, investing heavily in digital infrastructure and process optimisation using the Zoho ecosystem to connect sales, marketing, operations and finance. The Role - Strategic and Hands-On Leadership This position combines strategic vision with practical delivery. Approximately 50 % strategic and 50 % development, you'll define and execute the CRM roadmap while personally leading core technical projects. You'll manage a small Zoho team (Solutions Architect, Developer and Support Associate) and work closely with the Full Stack and Data Engineering teams to deliver scalable solutions that support new digital products and customer-facing web platforms. Key Responsibilities Lead and evolve the company's Zoho ecosystem (CRM, Creator, Analytics, Flow, Desk, Campaigns). Design and implement automation, integrations and data models that link business systems end-to-end. Develop advanced Deluge scripting and API connections to streamline processes and improve data flow. Partner with stakeholders across Sales, Marketing, Operations and Finance to translate requirements into CRM enhancements. Mentor and develop the CRM team, establish best practice for delivery, testing and change control. Drive roadmap execution to support launch of new digital products and customer self-service platforms. Candidate Profile 5 + years hands-on Zoho CRM and Creator development experience. Ideally Zoho Creator Certified. Skilled in Deluge scripting, API integration and system architecture. Previous leadership or team mentoring experience within a tech or financial-services environment. Comfortable balancing technical delivery with stakeholder management and strategic planning. Strong problem-solver who translates business needs into scalable technology solutions. Why Join Platform ownership in a high-growth, digitally transforming business. Opportunity to build and lead a mature CRM function with visible impact on company growth. Hybrid model (4 days office) in a collaborative, forward-thinking team. Competitive bonus scheme and career progression as the technology division expands. Visa Transfer Policy: Visa transfer considered for experienced Zoho CRM Development candidates already based and currently working in the UK on Zoho CRM development. Reference number: (phone number removed)
