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Spencer Rose Ltd
Head of Cybersecurity
Spencer Rose Ltd
Head of Cybersecurity Location: London (Hybrid, with 2 days a week on site Salary: £110,000 About the role We are hiring for a Head of Cybersecurity for a global technology company powering some of the world's most demanding analytics workloads across highly regulated industries. This Head of Cybersecurity to set the technical security direction for the organisation and take full ownership of day-to-day cyber defence. This is a senior leadership role with broad scope, covering strategy, security operations, cloud and AI security, incident response, and management of an external SOC. You will have the mandate and backing to shape how cybersecurity is delivered as the business scales. This is a genuinely hybrid role: strategic and hands-on. You will define the vision and roadmap, while remaining close to the technology - in the SIEM, in the cloud console, and directly involved when incidents occur. You will work closely with peers across IT, product security, and information security compliance. Clear ownership, strong partnership, and practical execution are essential. What you'll be responsible for Cybersecurity strategy & leadership Define and execute a cybersecurity strategy aligned to business growth, PE milestones, and customer obligations Build, mentor, and scale the cybersecurity function, starting with one direct report Act as a trusted security leader for executives, auditors, regulators, and enterprise customers Technical security operations Own the security of a predominantly AWS-based cloud environment and a corporate estate built on Microsoft 365, Entra ID, and Microsoft Defender Manage and optimise an external SOC partnership, ensuring strong detection quality and real operational value Own SIEM strategy, detection engineering, and security monitoring Lead vulnerability management end-to-end using Qualys or equivalent tooling, from discovery to remediation accountability Serve as the technical incident response lead, covering preparation, exercises, live incidents, and post-incident learning AI & data security Secure internal AI platforms, including training data, models, integrations, and downstream systems Define AI security guardrails, controls, and acceptable-use standards Partner with engineering teams to embed security into AI-driven workflows and system integrations Controls, policies & standards Define and maintain technical security standards and controls across the technology stack Partner closely with the Information Security Compliance team, who owns compliance reporting and evidence, while you ensure the underlying controls are technically sound and effective Support frameworks including SOC 2, ISO 27001, NIST CSF/800-53, CMMC/DFARS/ITAR alignment, and Cyber Essentials What we're looking for Experience Proven experience leading cybersecurity in a cloud-native, regulated, or high-assurance environment Exposure to regulated environments is highly desirable Demonstrated success building and scaling security functions, not just maintaining them Strong hands-on background - you have personally done the work you now lead Experience operating in a private-equity-backed environment is a plus Technical expertise Deep AWS security capability (IAM, networking, KMS, GuardDuty, Security Hub, logging architectures) Strong Microsoft 365, Entra ID, and Microsoft Defender security operations SIEM ownership and detection engineering experience Vulnerability management tooling such as Qualys or Tenable or other similar tools Proven incident response leadership through real-world incidents Practical understanding of AI/ML security risks, data protection, and system integration patterns Leadership & communication Comfortable engaging with executives, auditors, regulators, and enterprise customers Able to partner effectively across IT, product, and compliance, building influence rather than silos Strong people leader with the ability to coach, develop, and hire talent Certifications (desirable) We are open on the exact mix. Relevant examples include: CISSP AWS Security - Specialty CCSP, CCSK, CISM, SABSA GIAC certifications (eg GCIH, GCIA) We invite individuals from underrepresented groups to apply for any of our roles and are committed to supporting accessibility needs. If this sounds like the role for you, hit the apply button now!
May 06, 2026
Full time
Head of Cybersecurity Location: London (Hybrid, with 2 days a week on site Salary: £110,000 About the role We are hiring for a Head of Cybersecurity for a global technology company powering some of the world's most demanding analytics workloads across highly regulated industries. This Head of Cybersecurity to set the technical security direction for the organisation and take full ownership of day-to-day cyber defence. This is a senior leadership role with broad scope, covering strategy, security operations, cloud and AI security, incident response, and management of an external SOC. You will have the mandate and backing to shape how cybersecurity is delivered as the business scales. This is a genuinely hybrid role: strategic and hands-on. You will define the vision and roadmap, while remaining close to the technology - in the SIEM, in the cloud console, and directly involved when incidents occur. You will work closely with peers across IT, product security, and information security compliance. Clear ownership, strong partnership, and practical execution are essential. What you'll be responsible for Cybersecurity strategy & leadership Define and execute a cybersecurity strategy aligned to business growth, PE milestones, and customer obligations Build, mentor, and scale the cybersecurity function, starting with one direct report Act as a trusted security leader for executives, auditors, regulators, and enterprise customers Technical security operations Own the security of a predominantly AWS-based cloud environment and a corporate estate built on Microsoft 365, Entra ID, and Microsoft Defender Manage and optimise an external SOC partnership, ensuring strong detection quality and real operational value Own SIEM strategy, detection engineering, and security monitoring Lead vulnerability management end-to-end using Qualys or equivalent tooling, from discovery to remediation accountability Serve as the technical incident response lead, covering preparation, exercises, live incidents, and post-incident learning AI & data security Secure internal AI platforms, including training data, models, integrations, and downstream systems Define AI security guardrails, controls, and acceptable-use standards Partner with engineering teams to embed security into AI-driven workflows and system integrations Controls, policies & standards Define and maintain technical security standards and controls across the technology stack Partner closely with the Information Security Compliance team, who owns compliance reporting and evidence, while you ensure the underlying controls are technically sound and effective Support frameworks including SOC 2, ISO 27001, NIST CSF/800-53, CMMC/DFARS/ITAR alignment, and Cyber Essentials What we're looking for Experience Proven experience leading cybersecurity in a cloud-native, regulated, or high-assurance environment Exposure to regulated environments is highly desirable Demonstrated success building and scaling security functions, not just maintaining them Strong hands-on background - you have personally done the work you now lead Experience operating in a private-equity-backed environment is a plus Technical expertise Deep AWS security capability (IAM, networking, KMS, GuardDuty, Security Hub, logging architectures) Strong Microsoft 365, Entra ID, and Microsoft Defender security operations SIEM ownership and detection engineering experience Vulnerability management tooling such as Qualys or Tenable or other similar tools Proven incident response leadership through real-world incidents Practical understanding of AI/ML security risks, data protection, and system integration patterns Leadership & communication Comfortable engaging with executives, auditors, regulators, and enterprise customers Able to partner effectively across IT, product, and compliance, building influence rather than silos Strong people leader with the ability to coach, develop, and hire talent Certifications (desirable) We are open on the exact mix. Relevant examples include: CISSP AWS Security - Specialty CCSP, CCSK, CISM, SABSA GIAC certifications (eg GCIH, GCIA) We invite individuals from underrepresented groups to apply for any of our roles and are committed to supporting accessibility needs. If this sounds like the role for you, hit the apply button now!
Experis IT
Head of AI & Automation
Experis IT
Head of AI & Automation Hybrid: 1-2 days per week in the office (North West) Permanent Paying up to £100k + bonus + Benefits Experis are partnering with a large, well-established organisation as they continue to accelerate their digital and operational transformation agenda. We are supporting them in the search for an experienced AI and Automation Lead to own and deliver a multi-year strategy focused on leveraging artificial intelligence and automation across their operations. This is a high-impact leadership role, responsible for shaping AI adoption across support centre and knowledge worker environments, with a focus on improving productivity, reducing cost, and enhancing customer experience. What You'll Be Doing Defining and owning the organisation's AI and automation strategy, aligned to wider digital transformation goals Identifying, prioritising, and delivering high-value AI use cases across operations and support functions Leading the end-to-end delivery of AI solutions from proof of concept through to production Building, scaling, and developing a small in-house AI engineering capability Driving adoption of AI solutions (eg chatbots, intelligent document processing, workflow automation, predictive analytics) into day-to-day business processes Acting as a trusted advisor to senior stakeholders, translating AI opportunities into tangible business outcomes Managing third-party vendors and delivery partners, ensuring quality, value, and alignment to outcomes Establishing AI governance frameworks, covering data ethics, model performance, and responsible AI usage Defining and tracking ROI and success metrics across AI initiatives Leading training and change initiatives to embed AI across the workforce Experience Required Proven experience leading AI, machine learning, or intelligent automation initiatives in a mid-to-large organisation Strong hands-on knowledge of generative AI (LLMs, RAG architectures) and/or agentic AI frameworks Experience building or scaling AI/data science teams Track record of delivering AI solutions into production environments, not just proof of concept Experience working with cloud platforms (Azure, AWS or GCP) Exposure to vendor-led delivery models and partner ecosystems Strong understanding of data governance, AI ethics, and responsible AI principles Experience in customer operations/contact centre environments would be highly advantageous Excellent stakeholder management skills, with the ability to influence at senior level and communicate complex ideas clearly If you'd like to learn more, please contact Jacob Ferdinand
May 06, 2026
Full time
Head of AI & Automation Hybrid: 1-2 days per week in the office (North West) Permanent Paying up to £100k + bonus + Benefits Experis are partnering with a large, well-established organisation as they continue to accelerate their digital and operational transformation agenda. We are supporting them in the search for an experienced AI and Automation Lead to own and deliver a multi-year strategy focused on leveraging artificial intelligence and automation across their operations. This is a high-impact leadership role, responsible for shaping AI adoption across support centre and knowledge worker environments, with a focus on improving productivity, reducing cost, and enhancing customer experience. What You'll Be Doing Defining and owning the organisation's AI and automation strategy, aligned to wider digital transformation goals Identifying, prioritising, and delivering high-value AI use cases across operations and support functions Leading the end-to-end delivery of AI solutions from proof of concept through to production Building, scaling, and developing a small in-house AI engineering capability Driving adoption of AI solutions (eg chatbots, intelligent document processing, workflow automation, predictive analytics) into day-to-day business processes Acting as a trusted advisor to senior stakeholders, translating AI opportunities into tangible business outcomes Managing third-party vendors and delivery partners, ensuring quality, value, and alignment to outcomes Establishing AI governance frameworks, covering data ethics, model performance, and responsible AI usage Defining and tracking ROI and success metrics across AI initiatives Leading training and change initiatives to embed AI across the workforce Experience Required Proven experience leading AI, machine learning, or intelligent automation initiatives in a mid-to-large organisation Strong hands-on knowledge of generative AI (LLMs, RAG architectures) and/or agentic AI frameworks Experience building or scaling AI/data science teams Track record of delivering AI solutions into production environments, not just proof of concept Experience working with cloud platforms (Azure, AWS or GCP) Exposure to vendor-led delivery models and partner ecosystems Strong understanding of data governance, AI ethics, and responsible AI principles Experience in customer operations/contact centre environments would be highly advantageous Excellent stakeholder management skills, with the ability to influence at senior level and communicate complex ideas clearly If you'd like to learn more, please contact Jacob Ferdinand
Guidant Global
Test Development Engineer
Guidant Global Stevenage, Hertfordshire
We're recruiting an experienced Test Equipment Design Engineer to work on the development of Automated Test Equipment (ATE) supporting complex electronic systems in a defence environment. This is a hands-on hardware and test engineering role with real technical ownership, working across the full lifecycle - from requirements through design, verification, and in service support. What you'll be doing Designing Automated Test Equipment to support production and product verification Translating system and product requirements into test architectures and specifications Developing and reviewing test strategies including ICT, Functional Test, and Boundary Scan Designing measurement systems, considering instrumentation, grounding, and power distribution Leading technical investigations and resolving complex test and diagnostic issues Producing technical documentation to support manufacturing and in service use Supporting bids and early phase technical definition where needed Providing technical leadership and mentoring to junior engineers (no line management split unless agreed) What we're looking for Strong, current experience in electronics and test engineering Proven background creating Automated Test Equipment Solid understanding of modern test methodologies (ICT, Functional, Boundary Scan) Experience designing measurement and instrumentation systems Confident interpreting technical requirements and drawings Analytical, pragmatic problem solver comfortable making engineering decisions Desirable (not essential) NI LabVIEW and/or TestStand Boundary Scan / XJTAG What happens now? Upon submission of your application, should it meet our selection criteria, you will be contacted via e-mail by one of our talent acquisition specialists to arrange a screening call. This telephone chat is structured to explore a series of questions aimed at matching your competencies and capabilities to the specific demands of the position. Please note, this screening is contingent upon the initial success of your application. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. More about the role: For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This role is based at our client's headquarters in Stevenage, a key location for missile operations. The site offers excellent transportation links, an onsite gym, and a coffee shop. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 06, 2026
Contractor
We're recruiting an experienced Test Equipment Design Engineer to work on the development of Automated Test Equipment (ATE) supporting complex electronic systems in a defence environment. This is a hands-on hardware and test engineering role with real technical ownership, working across the full lifecycle - from requirements through design, verification, and in service support. What you'll be doing Designing Automated Test Equipment to support production and product verification Translating system and product requirements into test architectures and specifications Developing and reviewing test strategies including ICT, Functional Test, and Boundary Scan Designing measurement systems, considering instrumentation, grounding, and power distribution Leading technical investigations and resolving complex test and diagnostic issues Producing technical documentation to support manufacturing and in service use Supporting bids and early phase technical definition where needed Providing technical leadership and mentoring to junior engineers (no line management split unless agreed) What we're looking for Strong, current experience in electronics and test engineering Proven background creating Automated Test Equipment Solid understanding of modern test methodologies (ICT, Functional, Boundary Scan) Experience designing measurement and instrumentation systems Confident interpreting technical requirements and drawings Analytical, pragmatic problem solver comfortable making engineering decisions Desirable (not essential) NI LabVIEW and/or TestStand Boundary Scan / XJTAG What happens now? Upon submission of your application, should it meet our selection criteria, you will be contacted via e-mail by one of our talent acquisition specialists to arrange a screening call. This telephone chat is structured to explore a series of questions aimed at matching your competencies and capabilities to the specific demands of the position. Please note, this screening is contingent upon the initial success of your application. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. More about the role: For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This role is based at our client's headquarters in Stevenage, a key location for missile operations. The site offers excellent transportation links, an onsite gym, and a coffee shop. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Universal Business Team
Head of Procurement (Global)
Universal Business Team Fareham, Hampshire
Head of Procurement (Global) Location : Fareham, Hamshire, UK, with travel to North America, Europe and Southeast Asia Salary: Up to 100k (negotiable) with Profit related bonus Description Our client is an innovative, industry-leading manufacturer serving the construction, industrial, and rail sectors is seeking a Head of Procurement to join their growing team and align with their 5 year growth strategy. This is a newly created role offering the chance to work with cutting-edge products in a purpose-led business that values integrity, passion, excellence and respect. You will be primarily based in their offices in Fareham , however, the role does require global travel. Reporting to theCOO, The Head of Procurement will build and lead a strategic, globally aligned procurement function to support their growth ambitions. This role will transform procurement into a core strategic capability, enabling the business to scale to 70m+ supply chain capacity with strong cost control, supplier resilience and operational reliability. The successful candidate will develop a data-led, commercially driven procurement model, aligned to product strategy and global expansion across the UK, Europe and North America. As the business enters a significant growth phase, there is a need to build on the current procurement foundations to support future scale and complexity Key Responsibilities Strategic Sourcing and Supplier Partnerships Develop and deliver a global sourcing strategy aligned to growth Build long-term, strategic supplier relationships Implement dual sourcing across key product categories Partner with R&D to optimise product cost, design and scalability Commercial, Contracts and Cost Optimisation Lead commercial negotiations to deliver cost and margin improvements Own supplier contracts, terms and conditions and commercial frameworks Protect IP, tooling and manufacturing rights Drive a commercial procurement culture focused on value Supply Chain Capacity and Planning Develop a supply chain model capable of supporting 70m+ output Ensure supplier capacity aligns with business growth Balance cost, capacity and risk across regions Inventory and Logistics Strategy Own global inventory strategy (stock days, availability vs working capital) Oversee inbound logistics and freight Improve visibility of stock, supply flow and lead times Data, Systems and AI Build a data-led procurement function Own the procurement side of ERP/MRP (e.g. NetSuite) Develop reporting across cost, supplier performance and stock Embed data and AI tools to improve decision-making Risk, ESG and Compliance Manage supply chain risk and resilience Reduce dependency on single suppliers or regions Ensure procurement aligns with ESG and compliance standards Team Leadership and Cross-Functional Alignment Lead and develop the procurement team Build a high-performance, commercially focused culture Work closely with R&D, Finance, Sales and Operations to ensure alignment Indirect Procurement (Phased) Introduce structure and control across non-product spend (e.g. energy, fleet, insurance) Identify opportunities to improve commercial outcomes Implement a phased approach alongside core priorities Requirements Senior procurement or strategic sourcing leadership experience Track record of delivering cost savings and supplier performance improvement Experience operating across international supply chains Background in manufacturing or product based environments Strong commercial negotiator Strategic thinker with the ability to build scalable supply models Data-driven, with interest or experience in AI-enabled decision making Able to operate at both strategic and hands on levels Proactive, solution-oriented and commercially driven Challenges constructively and raises standards Collaborative, with strong stakeholder management skills Comfortable operating in a growing, evolving business Benefits Salary- Up to 100,00 (Negotiable) Profit related bonus Other benefits are negotiable
May 06, 2026
Full time
Head of Procurement (Global) Location : Fareham, Hamshire, UK, with travel to North America, Europe and Southeast Asia Salary: Up to 100k (negotiable) with Profit related bonus Description Our client is an innovative, industry-leading manufacturer serving the construction, industrial, and rail sectors is seeking a Head of Procurement to join their growing team and align with their 5 year growth strategy. This is a newly created role offering the chance to work with cutting-edge products in a purpose-led business that values integrity, passion, excellence and respect. You will be primarily based in their offices in Fareham , however, the role does require global travel. Reporting to theCOO, The Head of Procurement will build and lead a strategic, globally aligned procurement function to support their growth ambitions. This role will transform procurement into a core strategic capability, enabling the business to scale to 70m+ supply chain capacity with strong cost control, supplier resilience and operational reliability. The successful candidate will develop a data-led, commercially driven procurement model, aligned to product strategy and global expansion across the UK, Europe and North America. As the business enters a significant growth phase, there is a need to build on the current procurement foundations to support future scale and complexity Key Responsibilities Strategic Sourcing and Supplier Partnerships Develop and deliver a global sourcing strategy aligned to growth Build long-term, strategic supplier relationships Implement dual sourcing across key product categories Partner with R&D to optimise product cost, design and scalability Commercial, Contracts and Cost Optimisation Lead commercial negotiations to deliver cost and margin improvements Own supplier contracts, terms and conditions and commercial frameworks Protect IP, tooling and manufacturing rights Drive a commercial procurement culture focused on value Supply Chain Capacity and Planning Develop a supply chain model capable of supporting 70m+ output Ensure supplier capacity aligns with business growth Balance cost, capacity and risk across regions Inventory and Logistics Strategy Own global inventory strategy (stock days, availability vs working capital) Oversee inbound logistics and freight Improve visibility of stock, supply flow and lead times Data, Systems and AI Build a data-led procurement function Own the procurement side of ERP/MRP (e.g. NetSuite) Develop reporting across cost, supplier performance and stock Embed data and AI tools to improve decision-making Risk, ESG and Compliance Manage supply chain risk and resilience Reduce dependency on single suppliers or regions Ensure procurement aligns with ESG and compliance standards Team Leadership and Cross-Functional Alignment Lead and develop the procurement team Build a high-performance, commercially focused culture Work closely with R&D, Finance, Sales and Operations to ensure alignment Indirect Procurement (Phased) Introduce structure and control across non-product spend (e.g. energy, fleet, insurance) Identify opportunities to improve commercial outcomes Implement a phased approach alongside core priorities Requirements Senior procurement or strategic sourcing leadership experience Track record of delivering cost savings and supplier performance improvement Experience operating across international supply chains Background in manufacturing or product based environments Strong commercial negotiator Strategic thinker with the ability to build scalable supply models Data-driven, with interest or experience in AI-enabled decision making Able to operate at both strategic and hands on levels Proactive, solution-oriented and commercially driven Challenges constructively and raises standards Collaborative, with strong stakeholder management skills Comfortable operating in a growing, evolving business Benefits Salary- Up to 100,00 (Negotiable) Profit related bonus Other benefits are negotiable
Quest Search and Selection Ltd
Arcade Operations & Commercial Manager
Quest Search and Selection Ltd Basildon, Essex
Quest Search & Selection are proud to represent one of UK's leading seasonal retailers who have different sites across the UK. The Arcade Operations & Commercial Manager,reporting to the Head of Retail, manages operator partners, delivers optimisation projects, and oversees reporting and insights. Supports day-to-day operations, acting as main contact for Site teams and Operators. Leads space optimisation projects, tracks performance improvements, and provides insights for machine placement and category planning of projected £50million business . Key Responsibilities of this Arcade Operations & Commercial Manager role: Partner with Finance, Business Analysts and proposition to analyse performance, set KPIs and track sales and contribution against budget. Lead the business until area of over 30 sites in the UK & Coastal regions You will look after the operations, space, commercials, people management and site optimisation. Looking at space commercially - Drive space and revenue optimisation across parks through machine and category analysis, heat-map & space planning experience. Coordinate cross-functional delivery of optimisation plans with teams including digital, facilities and site operations. Manage operator partner coordination including account support, invoicing, contract administration and business review insights. Act as the main contact for site teams and operators, supporting rollout of optimisation initiatives and peak-season readiness. Monitor performance with Business Analyst on new products and implement ongoing machine and category improvements. Support H&S and regulatory compliance through audits, risk assessments and license management. Key Requirements of this Arcade Operations & Commercial Manager role: Ideally having 5+ years' experience in retail, hospitality, leisure experience Have led large teams within multiple sites and can show how you have scales revenue Strong commercial acumen with knowledge of P&L, sales, and margin performance. You must have strong stakeholder experience and manage 3 parties Experience within slots, amusements etc is desirable but not essential Having strong sales, customer service, and stakeholder management skills, as well as people management experience. Open to traveling and staying away once a week & also travel to head office and plan diary in advance. Experience dealing with operations partners, franchises, electronic leisure experience is beneficial Understanding of space planning, floor management, and sales/data analysis. Benefits of this Arcade Operations & Commercial Manager role: Life assurance. Car Allowance of £7,500 minimum Discount and offers across the group 20% friends and family discount. 22 Holiday days (rising to 25 days). Free parking. Learning and development support. If this sounds like you and you are keen to apply for this Arcade Operations & Commercial Manager , please apply quoting reference no.JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
May 06, 2026
Full time
Quest Search & Selection are proud to represent one of UK's leading seasonal retailers who have different sites across the UK. The Arcade Operations & Commercial Manager,reporting to the Head of Retail, manages operator partners, delivers optimisation projects, and oversees reporting and insights. Supports day-to-day operations, acting as main contact for Site teams and Operators. Leads space optimisation projects, tracks performance improvements, and provides insights for machine placement and category planning of projected £50million business . Key Responsibilities of this Arcade Operations & Commercial Manager role: Partner with Finance, Business Analysts and proposition to analyse performance, set KPIs and track sales and contribution against budget. Lead the business until area of over 30 sites in the UK & Coastal regions You will look after the operations, space, commercials, people management and site optimisation. Looking at space commercially - Drive space and revenue optimisation across parks through machine and category analysis, heat-map & space planning experience. Coordinate cross-functional delivery of optimisation plans with teams including digital, facilities and site operations. Manage operator partner coordination including account support, invoicing, contract administration and business review insights. Act as the main contact for site teams and operators, supporting rollout of optimisation initiatives and peak-season readiness. Monitor performance with Business Analyst on new products and implement ongoing machine and category improvements. Support H&S and regulatory compliance through audits, risk assessments and license management. Key Requirements of this Arcade Operations & Commercial Manager role: Ideally having 5+ years' experience in retail, hospitality, leisure experience Have led large teams within multiple sites and can show how you have scales revenue Strong commercial acumen with knowledge of P&L, sales, and margin performance. You must have strong stakeholder experience and manage 3 parties Experience within slots, amusements etc is desirable but not essential Having strong sales, customer service, and stakeholder management skills, as well as people management experience. Open to traveling and staying away once a week & also travel to head office and plan diary in advance. Experience dealing with operations partners, franchises, electronic leisure experience is beneficial Understanding of space planning, floor management, and sales/data analysis. Benefits of this Arcade Operations & Commercial Manager role: Life assurance. Car Allowance of £7,500 minimum Discount and offers across the group 20% friends and family discount. 22 Holiday days (rising to 25 days). Free parking. Learning and development support. If this sounds like you and you are keen to apply for this Arcade Operations & Commercial Manager , please apply quoting reference no.JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Greencore
Internal Audit Manager
Greencore Leeds, Yorkshire
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose To provide independent, objective assurance and consulting services designed to add value and improve the organisation's operations. The role supports the Head of Internal Audit in evaluating and enhancing the effectiveness of risk management, control, and governance processes across the FMCG business. Key Accountabilities Plan and execute internal audits in accordance with the annual audit plan, ensuring compliance with company policies and statutory requirements. Identify and assess areas of significant business risk, making recommendations for process improvements and control enhancements. Prepare clear, concise audit reports and present findings and recommendations to management Follow up on agreed audit actions to ensure timely implementation. Support the Head of Internal Audit with ad hoc investigations and projects as required Management of the Speak Up line, including coordination of investigations with relevant functions and reporting outcomes and themes Knowledge, Skills and Experience Degree in Accounting, Finance, Business, or related field; part or fully qualified (e.g., ACA, ACCA, CIMA, CIA) desirable. Experience in internal audit or external audit, preferably within FMCG or a similar fast-paced environment. Excellent analytical, investigative, and problem-solving skills. Excellent communication and report writing abilities. Ability to work independently and manage multiple assignments. Good understanding of risk management, control frameworks, and relevant legislation. Proficient in Microsoft Office and audit management software What you'll get in return Competitive salary and job-related benefits 25 days Holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform
May 06, 2026
Full time
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose To provide independent, objective assurance and consulting services designed to add value and improve the organisation's operations. The role supports the Head of Internal Audit in evaluating and enhancing the effectiveness of risk management, control, and governance processes across the FMCG business. Key Accountabilities Plan and execute internal audits in accordance with the annual audit plan, ensuring compliance with company policies and statutory requirements. Identify and assess areas of significant business risk, making recommendations for process improvements and control enhancements. Prepare clear, concise audit reports and present findings and recommendations to management Follow up on agreed audit actions to ensure timely implementation. Support the Head of Internal Audit with ad hoc investigations and projects as required Management of the Speak Up line, including coordination of investigations with relevant functions and reporting outcomes and themes Knowledge, Skills and Experience Degree in Accounting, Finance, Business, or related field; part or fully qualified (e.g., ACA, ACCA, CIMA, CIA) desirable. Experience in internal audit or external audit, preferably within FMCG or a similar fast-paced environment. Excellent analytical, investigative, and problem-solving skills. Excellent communication and report writing abilities. Ability to work independently and manage multiple assignments. Good understanding of risk management, control frameworks, and relevant legislation. Proficient in Microsoft Office and audit management software What you'll get in return Competitive salary and job-related benefits 25 days Holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform
Blue Light Card
IT Systems Engineer
Blue Light Card
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an IT Systems Engineer to join our IT Operations team. This is a hands-on role where you'll support the day-to-day running of our IT environment while also contributing to projects that improve how we work. You'll play an important part in ensuring our systems are reliable, secure, and optimised, while helping us explore opportunities in automation, AI, and modern cloud technologies. Working closely with colleagues across London and our Head Office in Cossington, you'll provide in-person and remote support and collaborate on initiatives that enhance our IT services and colleague experience. What You'll Do Build positive working relationships with colleagues at all levels, acting as the sole trusted point of contact for IT support in the London office Provide supportive, high-quality deskside and remote assistance, including for senior stakeholders and leadership teams Manage and maintain IT systems, network infrastructure, and Windows/macOS environments across the organisation Administer and optimise Microsoft 365 and Entra ID/Azure AD, including user provisioning and licence management Troubleshoot and resolve incidents and service requests, ensuring a positive end-user experience Support and enhance endpoint security, system performance, and compliance standards Contribute to IT projects such as system upgrades, migrations, and SaaS integrations Identify and deliver improvements through automation and AI, including building or supporting workflows using tools such as N8N What You'll Bring Extensive experience as an IT Systems Engineer who is confident engaging with and supporting stakeholders at all levels, including senior leadership Experience in automation and emerging technologies, including AI and workflow tools such as N8N Experience working with Microsoft 365 and Entra ID/Azure AD environments Confidence supporting both Windows and macOS devices in a business setting Understanding of networking fundamentals (e.g. DNS, DHCP, VPNs, Wi-Fi) A thoughtful and proactive approach to troubleshooting and problem solving Experience using scripting (e.g. PowerShell) to automate tasks and improve efficiency Familiarity with device management, asset tracking, and service desk tools (e.g. Jira) Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid working and flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
May 06, 2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for an IT Systems Engineer to join our IT Operations team. This is a hands-on role where you'll support the day-to-day running of our IT environment while also contributing to projects that improve how we work. You'll play an important part in ensuring our systems are reliable, secure, and optimised, while helping us explore opportunities in automation, AI, and modern cloud technologies. Working closely with colleagues across London and our Head Office in Cossington, you'll provide in-person and remote support and collaborate on initiatives that enhance our IT services and colleague experience. What You'll Do Build positive working relationships with colleagues at all levels, acting as the sole trusted point of contact for IT support in the London office Provide supportive, high-quality deskside and remote assistance, including for senior stakeholders and leadership teams Manage and maintain IT systems, network infrastructure, and Windows/macOS environments across the organisation Administer and optimise Microsoft 365 and Entra ID/Azure AD, including user provisioning and licence management Troubleshoot and resolve incidents and service requests, ensuring a positive end-user experience Support and enhance endpoint security, system performance, and compliance standards Contribute to IT projects such as system upgrades, migrations, and SaaS integrations Identify and deliver improvements through automation and AI, including building or supporting workflows using tools such as N8N What You'll Bring Extensive experience as an IT Systems Engineer who is confident engaging with and supporting stakeholders at all levels, including senior leadership Experience in automation and emerging technologies, including AI and workflow tools such as N8N Experience working with Microsoft 365 and Entra ID/Azure AD environments Confidence supporting both Windows and macOS devices in a business setting Understanding of networking fundamentals (e.g. DNS, DHCP, VPNs, Wi-Fi) A thoughtful and proactive approach to troubleshooting and problem solving Experience using scripting (e.g. PowerShell) to automate tasks and improve efficiency Familiarity with device management, asset tracking, and service desk tools (e.g. Jira) Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer Hybrid working and flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
Warehouse Manager
Flextronics - The Flex Company Kendal, Cumbria
Workday Career Site Cookie Notice Optional : + and . + We use third-party services such as Google Analytics to gather external career site traffic metrics and analyze visitor information, such as browser usage, visitor numbers, and which pages are used. sets out how they use the information they gather. + We may use pixel tags or scripts supplied by various job boards to track when you navigate to our website from a job board and submit a job application. Flex uses this information on an anonymous basis, this helps us understand the efficiency of our recruiting campaigns. Further information on these pixel tags or scripts may be provided by the job board site you have used # Select to consent to this use or DeclineAnord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you. Job Summary What a typical day looks like: The experience we're looking to add to our team: At least 5 years of experience working in a warehouse and background in distribution and operations management Previous managerial experience is preferred Knowledge of the day-to-day operations of a warehouse and third-party logistics management practices. A background in distribution and operations management. Strong IT, organisation and analytical skills with good knowledge of ERP/WMS. A creative, proactive individual with the ability to make good judgements and think and act quickly. Strong presentation and communication skills, demonstrating the ability to communicate and influence at all levels of an organisation. Ability to work on own initiative, manage time effectively and meet targets and objectives. Strong management and analytical skills, persuasive ability and collaborative approach to customer demands. Eligible to work in UK What you'll receive for the great work you provide: A long-term role with many opportunities to learn, grow and develop - we turn jobs into careers. An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success; A competitive salary and benefits package which includes: + A merit-based annual pay review + Enhanced annual leave + Employee recognition scheme and long service awards + Referral bonus + Volunteer days + Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year + Sick pay scheme + Cycle to Work scheme + Enhanced maternity/paternity leave Flexible/Hybrid Work based on your Job Function Travel opportunities (role dependent Support in your well-being by access to + Employee Assistance Programme offering free access to qualified counsellors and expert advice + On-site trained Mental Health First Aiders Access to various discount programs (including food, activities, gym memberships etc.)BB97 Job CategoryGlobal Procurement & Supply ChainAnord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix, you must complete the application process first).To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Warehouse Manager located in Kendal. Reporting to the Head of Supply Chain, the Warehouse Manager will operate our warehouse functions at our UK sites where relationship building skills are essential, along with communication and influencing skills to negotiate and work with both staff members, management and stakeholders Maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Overseeing stock control and order processing, ensuring all stock movements are timely and cost efficient. Safeguarding warehousing operations and contents by establishing and monitoring security procedures and protocols. Maintaining physical condition of warehouses by: planning and implementing new design layouts; inspecting equipment; and, issuing work orders for repair and requisitions for replacement. Managing warehousing personnel and maintaining warehousing performance by: coaching, mentoring , and disciplining employees; and planning, monitoring, and appraising job results. Developing and maintaining Work Instructions for all warehousing tasks. Ensuring all relevant personnel are trained in those tasks and that all training is documented. Proactively reviewing all warehousing procedures on an ongoing basis to ensure they meet/exceed business requirements. Providing prompt, accurate and customer/business focused responses to enquiries from internal/external customers to ensure an excellent standard of Customer Service.Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.Our commitment to comprehensive engineering excellence ensures our products and services deliver safe, reliable, quality critical power solutions that you can rely on. Anord Mardix promises innovative engineering solutions to all our clients, meeting the most technical requirements with ease, no matter what the challenge.We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you.
May 06, 2026
Full time
Workday Career Site Cookie Notice Optional : + and . + We use third-party services such as Google Analytics to gather external career site traffic metrics and analyze visitor information, such as browser usage, visitor numbers, and which pages are used. sets out how they use the information they gather. + We may use pixel tags or scripts supplied by various job boards to track when you navigate to our website from a job board and submit a job application. Flex uses this information on an anonymous basis, this helps us understand the efficiency of our recruiting campaigns. Further information on these pixel tags or scripts may be provided by the job board site you have used # Select to consent to this use or DeclineAnord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you. Job Summary What a typical day looks like: The experience we're looking to add to our team: At least 5 years of experience working in a warehouse and background in distribution and operations management Previous managerial experience is preferred Knowledge of the day-to-day operations of a warehouse and third-party logistics management practices. A background in distribution and operations management. Strong IT, organisation and analytical skills with good knowledge of ERP/WMS. A creative, proactive individual with the ability to make good judgements and think and act quickly. Strong presentation and communication skills, demonstrating the ability to communicate and influence at all levels of an organisation. Ability to work on own initiative, manage time effectively and meet targets and objectives. Strong management and analytical skills, persuasive ability and collaborative approach to customer demands. Eligible to work in UK What you'll receive for the great work you provide: A long-term role with many opportunities to learn, grow and develop - we turn jobs into careers. An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success; A competitive salary and benefits package which includes: + A merit-based annual pay review + Enhanced annual leave + Employee recognition scheme and long service awards + Referral bonus + Volunteer days + Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year + Sick pay scheme + Cycle to Work scheme + Enhanced maternity/paternity leave Flexible/Hybrid Work based on your Job Function Travel opportunities (role dependent Support in your well-being by access to + Employee Assistance Programme offering free access to qualified counsellors and expert advice + On-site trained Mental Health First Aiders Access to various discount programs (including food, activities, gym memberships etc.)BB97 Job CategoryGlobal Procurement & Supply ChainAnord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix, you must complete the application process first).To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Warehouse Manager located in Kendal. Reporting to the Head of Supply Chain, the Warehouse Manager will operate our warehouse functions at our UK sites where relationship building skills are essential, along with communication and influencing skills to negotiate and work with both staff members, management and stakeholders Maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Overseeing stock control and order processing, ensuring all stock movements are timely and cost efficient. Safeguarding warehousing operations and contents by establishing and monitoring security procedures and protocols. Maintaining physical condition of warehouses by: planning and implementing new design layouts; inspecting equipment; and, issuing work orders for repair and requisitions for replacement. Managing warehousing personnel and maintaining warehousing performance by: coaching, mentoring , and disciplining employees; and planning, monitoring, and appraising job results. Developing and maintaining Work Instructions for all warehousing tasks. Ensuring all relevant personnel are trained in those tasks and that all training is documented. Proactively reviewing all warehousing procedures on an ongoing basis to ensure they meet/exceed business requirements. Providing prompt, accurate and customer/business focused responses to enquiries from internal/external customers to ensure an excellent standard of Customer Service.Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.Our commitment to comprehensive engineering excellence ensures our products and services deliver safe, reliable, quality critical power solutions that you can rely on. Anord Mardix promises innovative engineering solutions to all our clients, meeting the most technical requirements with ease, no matter what the challenge.We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you.
Global Head of Marketing Innovation
Wolt
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We are seeking a forward-thinking, AI-first leader to shape and drive the evolution of Marketing Innovation across the organization. Sitting within the Marketing function, this role is responsible for defining how AI transforms marketing-from how we plan and create, to how we execute, personalize, and scale. As Global Head of Marketing Innovation, you will lead the transition from traditional marketing operations and tooling toward AI-powered workflows, agent-driven automation, and intelligent decision systems. You will define what capabilities marketing needs to succeed in an AI-native environment and translate those into clear, prioritized roadmaps in close partnership with Product, Engineering, and Data teams. This role goes beyond managing technology-it is about rethinking how marketing works. You will act as the primary bridge between Marketing and technical teams, ensuring AI solutions are aligned with business goals, scalable across markets, and embedded into day-to-day workflows. You will also lead a small but high-impact team, including an AI Enablement specialist responsible for driving adoption across the organization. The role reports directly to the Senior Director of Growth Marketing & Innovation. What you'll be doing AI Strategy & Marketing Transformation Define and lead the long-term vision for AI-powered marketing, including automation, personalization, and intelligent workflows. Identify high-impact opportunities where AI can replace manual work, improve decision-making, and unlock scale. Drive the transition from tool-based execution to AI-enabled operating models across marketing functions. AI Product Thinking & Roadmap Ownership Translate marketing needs into AI-driven solutions, including agents, automation systems, and intelligent workflows. Own and prioritize the Marketing Innovation roadmap, balancing business impact, feasibility, and scalability. Act as the primary DRI within Marketing for AI-related initiatives, managing trade-offs and sequencing. Agentic AI & Workflow Automation Lead the design and deployment of AI agents to automate workflows across creative production, performance marketing, CRM, and localization. Ensure solutions are embedded into real workflows-not standalone tools. Continuously identify and scale automation opportunities across the organization. Cross-Functional Leadership Partner closely with Product, Engineering, Data Science, and Analytics teams to build and deploy AI solutions. Ensure alignment between marketing needs, technical capabilities, and long-term system architecture. Influence without direct authority, driving execution through strong cross-functional collaboration. AI Adoption & Enablement Own the global adoption of AI solutions across Marketing. Lead and mentor an AI Enablement specialist focused on training, documentation, and day-to-day usage. Establish clear processes, playbooks, and best practices to ensure teams effectively leverage AI capabilities. Drive cultural change toward AI-first ways of working. Governance, Quality & Compliance Ensure AI solutions meet standards for quality, consistency, and brand alignment. Partner with Legal, Privacy, and Engineering teams to ensure compliance with data governance and regulatory requirements. Define guardrails, escalation paths, and approval processes for AI-driven workflows. Vendor & Ecosystem Strategy Evaluate and manage external AI tools, platforms, and partners. Ensure the ecosystem supports long-term flexibility and avoids unnecessary complexity. Maximize value from vendors through structured evaluation and performance management. Our humble expectations 8+ years of experience in product, AI/automation, marketing innovation, or related roles in high-scale digital environments. Strong product mindset, with experience translating business needs into scalable technical or AI-driven solutions. Solid understanding of marketing platforms and ecosystems (e.g., marketing automation, CRM, mobile attribution, ad tech), with the ability to evaluate trade-offs without needing to be hands on in system configuration or engineering Hands on understanding of AI capabilities (e.g., LLMs, agents, automation tools) and how they apply to marketing workflows. Experience working cross functionally with Product, Engineering, Data, and Analytics teams. Proven ability to operate in ambiguous environments and build structure where none exists. Strong stakeholder management and communication skills, with the ability to influence senior leaders. Experience building or leading small, high impact teams. Passion for AI innovation and its application to real world operational challenges. Nice to have: Experience with marketing platforms (CRM, automation, ad tech) Familiarity with prompt design, workflow orchestration, or AI tooling ecosystems Understanding of Marketing Automation and AdTech systems (e.g., Iterable, Braze, Salesforce, Appsflyer, Adjust) Basic data fluency (e.g., SQL or analytics tools) What we offer This is a rare opportunity to get under the hood of a massive growth engine and actually build the tools that make it run. You won't just be managing existing software; you'll be the strategic architect responsible for moving us away from manual, "copy paste" work toward a smart, automated system powered by AI and real time data. You will have the mandate to bridge the gap between Marketing, Product and Engineering, making sure our tech stack is a competitive advantage rather than a bottleneck. Whether it's building a marketing engine to win back millions of users or launching ML powered personalization that hits the right customer at the perfect moment, you will be the one making it technically possible. If you want a high ownership role where you can solve real structural problems and lead a team of technical experts in a fast paced, global environment, this is it. Next steps Our hiring process prioritizes quality over speed to ensure we find the right long term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take home case study presentation, concluding with a final value fit conversation. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
May 06, 2026
Full time
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We are seeking a forward-thinking, AI-first leader to shape and drive the evolution of Marketing Innovation across the organization. Sitting within the Marketing function, this role is responsible for defining how AI transforms marketing-from how we plan and create, to how we execute, personalize, and scale. As Global Head of Marketing Innovation, you will lead the transition from traditional marketing operations and tooling toward AI-powered workflows, agent-driven automation, and intelligent decision systems. You will define what capabilities marketing needs to succeed in an AI-native environment and translate those into clear, prioritized roadmaps in close partnership with Product, Engineering, and Data teams. This role goes beyond managing technology-it is about rethinking how marketing works. You will act as the primary bridge between Marketing and technical teams, ensuring AI solutions are aligned with business goals, scalable across markets, and embedded into day-to-day workflows. You will also lead a small but high-impact team, including an AI Enablement specialist responsible for driving adoption across the organization. The role reports directly to the Senior Director of Growth Marketing & Innovation. What you'll be doing AI Strategy & Marketing Transformation Define and lead the long-term vision for AI-powered marketing, including automation, personalization, and intelligent workflows. Identify high-impact opportunities where AI can replace manual work, improve decision-making, and unlock scale. Drive the transition from tool-based execution to AI-enabled operating models across marketing functions. AI Product Thinking & Roadmap Ownership Translate marketing needs into AI-driven solutions, including agents, automation systems, and intelligent workflows. Own and prioritize the Marketing Innovation roadmap, balancing business impact, feasibility, and scalability. Act as the primary DRI within Marketing for AI-related initiatives, managing trade-offs and sequencing. Agentic AI & Workflow Automation Lead the design and deployment of AI agents to automate workflows across creative production, performance marketing, CRM, and localization. Ensure solutions are embedded into real workflows-not standalone tools. Continuously identify and scale automation opportunities across the organization. Cross-Functional Leadership Partner closely with Product, Engineering, Data Science, and Analytics teams to build and deploy AI solutions. Ensure alignment between marketing needs, technical capabilities, and long-term system architecture. Influence without direct authority, driving execution through strong cross-functional collaboration. AI Adoption & Enablement Own the global adoption of AI solutions across Marketing. Lead and mentor an AI Enablement specialist focused on training, documentation, and day-to-day usage. Establish clear processes, playbooks, and best practices to ensure teams effectively leverage AI capabilities. Drive cultural change toward AI-first ways of working. Governance, Quality & Compliance Ensure AI solutions meet standards for quality, consistency, and brand alignment. Partner with Legal, Privacy, and Engineering teams to ensure compliance with data governance and regulatory requirements. Define guardrails, escalation paths, and approval processes for AI-driven workflows. Vendor & Ecosystem Strategy Evaluate and manage external AI tools, platforms, and partners. Ensure the ecosystem supports long-term flexibility and avoids unnecessary complexity. Maximize value from vendors through structured evaluation and performance management. Our humble expectations 8+ years of experience in product, AI/automation, marketing innovation, or related roles in high-scale digital environments. Strong product mindset, with experience translating business needs into scalable technical or AI-driven solutions. Solid understanding of marketing platforms and ecosystems (e.g., marketing automation, CRM, mobile attribution, ad tech), with the ability to evaluate trade-offs without needing to be hands on in system configuration or engineering Hands on understanding of AI capabilities (e.g., LLMs, agents, automation tools) and how they apply to marketing workflows. Experience working cross functionally with Product, Engineering, Data, and Analytics teams. Proven ability to operate in ambiguous environments and build structure where none exists. Strong stakeholder management and communication skills, with the ability to influence senior leaders. Experience building or leading small, high impact teams. Passion for AI innovation and its application to real world operational challenges. Nice to have: Experience with marketing platforms (CRM, automation, ad tech) Familiarity with prompt design, workflow orchestration, or AI tooling ecosystems Understanding of Marketing Automation and AdTech systems (e.g., Iterable, Braze, Salesforce, Appsflyer, Adjust) Basic data fluency (e.g., SQL or analytics tools) What we offer This is a rare opportunity to get under the hood of a massive growth engine and actually build the tools that make it run. You won't just be managing existing software; you'll be the strategic architect responsible for moving us away from manual, "copy paste" work toward a smart, automated system powered by AI and real time data. You will have the mandate to bridge the gap between Marketing, Product and Engineering, making sure our tech stack is a competitive advantage rather than a bottleneck. Whether it's building a marketing engine to win back millions of users or launching ML powered personalization that hits the right customer at the perfect moment, you will be the one making it technically possible. If you want a high ownership role where you can solve real structural problems and lead a team of technical experts in a fast paced, global environment, this is it. Next steps Our hiring process prioritizes quality over speed to ensure we find the right long term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take home case study presentation, concluding with a final value fit conversation. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Head of Customer Success
Duffel
Customer Success at Duffel If you have a passion for managing strategic customer relationships then this may be the role for you. Duffel is hiring a Head of Customer Success to maximise our customers' use of Duffel's technology. You will analyse customer performance, uncover growth opportunities, and lead executive business reviews while partnering closely with Customer Success Managers (CSM's) and Customer Success Engineers (CSE's) - operating as a hands on leader who actively supports complex customer engagements when required. You will collaborate with cross functional orgs across Duffel including Product, Engineering, Finance, and Travel Operations to ensure a superior customer experience overall. What we're looking for in you 10+ years of experience in Customer Success, with at least 5 years in a leadership role (Director/Head of CS), preferably in a product led growth environment. Experience in building, scaling, and leading high performing customer success teams. Experience in overseeing all stages of the customer lifecycle from onboarding and implementation, to ongoing adoption, value realisation, and partnership with sales on upsells and/or renewals. Strong analytical skills: you enjoy digging into data to find insights and drive strategy. Track record of expanding/growing customer relationships and reducing customer churn. Experience working in cross functional teams and continuously delivering feedback to shape roadmaps and influence sales strategy. Excellent communication skills, with the ability to express complex business and technology issues in a clear way. Additional European languages are a plus! Bonus: Experience operating within travel and other regulated industries (e.g., financial services), with an understanding of compliance driven environments. What you will do Develop and own the end to end customer success strategy. Design, implement, and optimise scalable processes, playbooks, and systems for customer success. Establish and monitor key customer success KPIs and metrics. Provide product and commercial performance reports to improve and grow customer use of Duffel's solutions. Build and maintain strong relationships with key customer stakeholders, especially at the executive level, to ensure long term partnerships and alignment on strategic objectives. Champion customer needs within Duffel to inform our cross org strategies and roadmaps. Occasionally attend industry events such as conventions, panels, and forums to grow Duffel brand awareness. What you can expect from us We're dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions. We believe that everyone should have pride in their work, taking full ownership of it and its impact. That's why everyone who joins Duffel owns a share of the company. We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that's why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone - regardless of age, sex, disability, sexual orientation, race, religion or belief.
May 06, 2026
Full time
Customer Success at Duffel If you have a passion for managing strategic customer relationships then this may be the role for you. Duffel is hiring a Head of Customer Success to maximise our customers' use of Duffel's technology. You will analyse customer performance, uncover growth opportunities, and lead executive business reviews while partnering closely with Customer Success Managers (CSM's) and Customer Success Engineers (CSE's) - operating as a hands on leader who actively supports complex customer engagements when required. You will collaborate with cross functional orgs across Duffel including Product, Engineering, Finance, and Travel Operations to ensure a superior customer experience overall. What we're looking for in you 10+ years of experience in Customer Success, with at least 5 years in a leadership role (Director/Head of CS), preferably in a product led growth environment. Experience in building, scaling, and leading high performing customer success teams. Experience in overseeing all stages of the customer lifecycle from onboarding and implementation, to ongoing adoption, value realisation, and partnership with sales on upsells and/or renewals. Strong analytical skills: you enjoy digging into data to find insights and drive strategy. Track record of expanding/growing customer relationships and reducing customer churn. Experience working in cross functional teams and continuously delivering feedback to shape roadmaps and influence sales strategy. Excellent communication skills, with the ability to express complex business and technology issues in a clear way. Additional European languages are a plus! Bonus: Experience operating within travel and other regulated industries (e.g., financial services), with an understanding of compliance driven environments. What you will do Develop and own the end to end customer success strategy. Design, implement, and optimise scalable processes, playbooks, and systems for customer success. Establish and monitor key customer success KPIs and metrics. Provide product and commercial performance reports to improve and grow customer use of Duffel's solutions. Build and maintain strong relationships with key customer stakeholders, especially at the executive level, to ensure long term partnerships and alignment on strategic objectives. Champion customer needs within Duffel to inform our cross org strategies and roadmaps. Occasionally attend industry events such as conventions, panels, and forums to grow Duffel brand awareness. What you can expect from us We're dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions. We believe that everyone should have pride in their work, taking full ownership of it and its impact. That's why everyone who joins Duffel owns a share of the company. We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that's why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone - regardless of age, sex, disability, sexual orientation, race, religion or belief.
Co-op
Customer Team Leader
Co-op Lytham St. Annes, Lancashire
Closing date: 12-05-2026 Customer Team Leader Location: 99 Headroomgate Road , Lytham St Annes, FY8 3BG Pay: £14.48 per hour Contract: 20 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (6am opening), afternoons, late evenings (10pm closing) including at least 1 weekend shift, to be discussed at interview. Role will include working in our in-store bakery 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, and in our in-store bakery supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
May 06, 2026
Full time
Closing date: 12-05-2026 Customer Team Leader Location: 99 Headroomgate Road , Lytham St Annes, FY8 3BG Pay: £14.48 per hour Contract: 20 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (6am opening), afternoons, late evenings (10pm closing) including at least 1 weekend shift, to be discussed at interview. Role will include working in our in-store bakery 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, and in our in-store bakery supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Hozelock
Sales Administrator (temporary)
Hozelock Minworth, West Midlands
About us: At Hozelock, we ve been helping people nurture their gardens for generations. From innovative watering solutions to trusted gardening tools, our products are designed to make growing easier, more enjoyable, and more sustainable. But behind every great product is a great team. We re a company that values curiosity, craftsmanship and collaboration, where ideas are encouraged, expertise is shared, and people are empowered to make a real impact. If you re passionate about quality, innovation and being part of a business with a proud heritage and an exciting future, Hozelock could be the place for you. Job role: We have a fantastic opportunity for an experienced Commercial Sales Administrator to join our sales team on a full time, temporary basis starting as soon as possible. This role is required onsite full time at our head office in Minworth, Sutton Coldfield. The working hours are: Monday to Thursday: 8.30am-4.45pm Friday: 8.30am-3.45pm The successful candidate will be responsible for providing administrative and account support by processing sales orders and shipments, ensuring customer expectations are exceeded throughout. Duties & Responsibilities: Receive customer orders and enquiries by telephone, email, EDI and fax Responsibility for processing high volumes of orders for all customers - UK, subsidiaries and Overseas in the agreed lead time Handle customer enquiries and resolve any problems that may arise Maintain strong relationships with existing clients to foster loyalty and retention. Validation of orders (e.to ensure correct order details are input) Deal with document filing in a timely and efficient manner Liaise with Planning, Factory and Warehouse on relevant issues regarding availability and delivery Supply stock availability information to Account Managers and customers when required Coordinate and respond to correspondence for orders and shipments Process sample sheets for commercial and international customers Supply delivery information and deal with carrier enquiries Supporting the internal account managers with general operations to help reach the team s objectives Ensure excellent service is given both internally and externally What are we looking for? Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) software. Previous experience in sales administration or relevant administrative roles. Strong organisational and multitasking skills. Excellent communication skills, both written and verbal. A proactive approach and the ability to work independently as well as part of a team. Knowledge of SAP would be an advantage Good basic standard of education required (GCSE level minimum) A further administration (or similar) qualification would be advantageous Any IT qualifications would be a benefit (ECDL or similar) What do we offer? Life assurance (x4 annual salary) Health Cash Plan (Bronze cover) Employee Assistance Programme Staff shop (discounted) Free onsite parking with EV Chargers
May 06, 2026
Contractor
About us: At Hozelock, we ve been helping people nurture their gardens for generations. From innovative watering solutions to trusted gardening tools, our products are designed to make growing easier, more enjoyable, and more sustainable. But behind every great product is a great team. We re a company that values curiosity, craftsmanship and collaboration, where ideas are encouraged, expertise is shared, and people are empowered to make a real impact. If you re passionate about quality, innovation and being part of a business with a proud heritage and an exciting future, Hozelock could be the place for you. Job role: We have a fantastic opportunity for an experienced Commercial Sales Administrator to join our sales team on a full time, temporary basis starting as soon as possible. This role is required onsite full time at our head office in Minworth, Sutton Coldfield. The working hours are: Monday to Thursday: 8.30am-4.45pm Friday: 8.30am-3.45pm The successful candidate will be responsible for providing administrative and account support by processing sales orders and shipments, ensuring customer expectations are exceeded throughout. Duties & Responsibilities: Receive customer orders and enquiries by telephone, email, EDI and fax Responsibility for processing high volumes of orders for all customers - UK, subsidiaries and Overseas in the agreed lead time Handle customer enquiries and resolve any problems that may arise Maintain strong relationships with existing clients to foster loyalty and retention. Validation of orders (e.to ensure correct order details are input) Deal with document filing in a timely and efficient manner Liaise with Planning, Factory and Warehouse on relevant issues regarding availability and delivery Supply stock availability information to Account Managers and customers when required Coordinate and respond to correspondence for orders and shipments Process sample sheets for commercial and international customers Supply delivery information and deal with carrier enquiries Supporting the internal account managers with general operations to help reach the team s objectives Ensure excellent service is given both internally and externally What are we looking for? Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) software. Previous experience in sales administration or relevant administrative roles. Strong organisational and multitasking skills. Excellent communication skills, both written and verbal. A proactive approach and the ability to work independently as well as part of a team. Knowledge of SAP would be an advantage Good basic standard of education required (GCSE level minimum) A further administration (or similar) qualification would be advantageous Any IT qualifications would be a benefit (ECDL or similar) What do we offer? Life assurance (x4 annual salary) Health Cash Plan (Bronze cover) Employee Assistance Programme Staff shop (discounted) Free onsite parking with EV Chargers
Midas Recruitment
Process Analyst
Midas Recruitment Tamworth, Staffordshire
This Process Analyst position is integral to the smooth running of the logistics department of this esteemed company that boasts offices across the world. So, if you're analytically minded and have a history of driving process improvements, we want to hear from you! What's in it for you? Work hours: Monday to Friday: 9am to 5:30pm Salary: £31,500 to £32,000 21 days holiday, increasing with length of service, plus bank holidays Other benefits following completion of probation: Enhanced Pension Contribution Life Assurance and Group Income Protection Car Scheme eligibility Process Analyst Responsibilities: Work closely with the Logistics Manager to identify areas for improvement across the logistics department Detect inefficiencies within the department by analysing current processes and workflows Use data to create improved processes and workflows and implement these changes across the department, ensuring there is minimal disruption to operations Monitor newly introduced processes and workflows to ensure they are effective, making adjustments as necessary Liaise with stakeholders to share proposed process and workflow changes and to ensure they align with business goals Develop process documentation, guidelines, and workflow diagrams for the department and wider business to refer to Provide ad-hoc data support to the wider team Submit monthly reports to the head office, reporting on productivity and workflow Process Analyst Skills and Experience: Experience gained in a similar position, either as a Business Analyst or Process Analyst, with a focus on business improvement A degree that leans on analysis would be preferred, but not essential Capable of identifying areas for improvement and has a history of streamlining processes and driving efficiencies Possesses an understanding of logistics and warehouse processes and workflows Analytically minded, able to gather and understand complex data to make recommendations and inform future decisions Strong IT skills, including advanced Microsoft Excel, plus PowerPoint and Visio, and knowledge of Amos would also be a distinct advantage Excellent organisation and time management skills with the ability to juggle complex tasks and prioritise Superb communication skills, able to clearly articulate changes and present ideas to stakeholders
May 06, 2026
Full time
This Process Analyst position is integral to the smooth running of the logistics department of this esteemed company that boasts offices across the world. So, if you're analytically minded and have a history of driving process improvements, we want to hear from you! What's in it for you? Work hours: Monday to Friday: 9am to 5:30pm Salary: £31,500 to £32,000 21 days holiday, increasing with length of service, plus bank holidays Other benefits following completion of probation: Enhanced Pension Contribution Life Assurance and Group Income Protection Car Scheme eligibility Process Analyst Responsibilities: Work closely with the Logistics Manager to identify areas for improvement across the logistics department Detect inefficiencies within the department by analysing current processes and workflows Use data to create improved processes and workflows and implement these changes across the department, ensuring there is minimal disruption to operations Monitor newly introduced processes and workflows to ensure they are effective, making adjustments as necessary Liaise with stakeholders to share proposed process and workflow changes and to ensure they align with business goals Develop process documentation, guidelines, and workflow diagrams for the department and wider business to refer to Provide ad-hoc data support to the wider team Submit monthly reports to the head office, reporting on productivity and workflow Process Analyst Skills and Experience: Experience gained in a similar position, either as a Business Analyst or Process Analyst, with a focus on business improvement A degree that leans on analysis would be preferred, but not essential Capable of identifying areas for improvement and has a history of streamlining processes and driving efficiencies Possesses an understanding of logistics and warehouse processes and workflows Analytically minded, able to gather and understand complex data to make recommendations and inform future decisions Strong IT skills, including advanced Microsoft Excel, plus PowerPoint and Visio, and knowledge of Amos would also be a distinct advantage Excellent organisation and time management skills with the ability to juggle complex tasks and prioritise Superb communication skills, able to clearly articulate changes and present ideas to stakeholders
Event Operations Director (Golf Experience Essential)
We Are 54
Event Operations Director (Golf Experience Essential) Application Deadline: 29 May 2026 Department: Event Operations Employment Type: Permanent - Full Time Location: London Description ABOUT 54GROUP 54 is a sports and entertainment agency operating across five regions and nine offices: United Kingdom (London), Europe (Sotogrande, Spain), MENA (Riyadh, Saudi Arabia & Dubai and Abu Dhabi, United Arab Emirates), APAC (Singapore, Vietnam & Adelaide, Australia) and USA (West Palm Beach, Florida). It works with rights holders, governing bodies, developers, household brands and major investors who share its belief in the power of sport. 54 comprises three service areas each consisting of two divisions: Strategic Advisory (Consultancy and Data & Insights), Asset Optimisation (Operations and Commercial) and Activation & Engagement (Events and Marketing). At its core, the company has an unwavering belief in embracing the opportunities offered by pushing at the edges of conventional wisdom. Since its inception, 54 has gained significant recognition for its rapid growth and innovation in the golf industry. The company was named the 4th and 12th fastest-growing company in the United Kingdom by the Sunday Times Virgin Atlantic Fast Track 100 in 2019 and 2020, respectively. Additionally, 54 was ranked 171st in the Financial Times' FT1000 list of the fastest-growing companies in Europe in 2021 and has been honoured five times consecutively as 'Golf Business of the Year' at the World Golf Awards, most recently in November 2024. ROLE OVERVIEW The opportunity exists for a dynamic, motivated and experienced Event Operations Director with experience in Golf Events to join the 54 team, to oversee, lead and grow the Event Operations team regionally and to support the company's growing international portfolio of professional events. The candidate will be responsible for all aspects of the Operational delivery, including, rightsholder, partner and client liaison, budget and project management, operations, production and logistics. An understanding of the professional sports event ecosystem specifically within Golf, its stakeholders, rightsholders and suppliers is an advantage but an ability to navigate and learn about the global events environment is also sufficient for the role. The events portfolio is expanding into new sports and territories and therefore, experience in producing a wide range of major sports events is an advantage. The desired candidate must boast extensive international event experience, strong personal motivation, demonstrate innovative and forward-thinking practices, and be comfortable working remotely as well as at the Company's Offices. As a senior role in the 54 events division, the candidate must have extensive project management experience, with a track record of delivering multiple events successfully within tight and competitive deadlines. The candidate must be comfortable managing a variety of relationships and have the ability to travel and work in a variety of different environments and cultures. KEY ROLES AND RESPONSIBILITIES Strategy & Planning Create and review key operational planning documents to ensure smooth and successful implementation and delivery across multiple projects Design, implement and evaluate standard operating procedures (SOPs) relating to operational event delivery for continuous improvement Future planning and manage human resource within Operations across all events regionally Liaise with Event Directors and other key internal stakeholders to ensure SOPs are fit for purpose Management and review of the event delivery budgets across the event portfolio Liaise with internal legal and HR teams, and external H&S consultants to maintain best practice in insurance, legal and health and safety across international event portfolio Collaborate effectively with Procurement Manager and international Operations Directors to deliver cost efficiencies and high quality of product or service across events Support across supplier negotiations, requirements, and services Keep up to date with the latest innovations in event operations Leadership & Co-ordination Be an excellent communicator and team player Liaise regularly with other departments to ensure alignment Contribute regularly, provide good insights and support in event planning meetings Encourage and develop best-practice across the business Always create a positive team culture, providing support where required and creating clear development pathways for team members Lead a team of skilled professionals to deliver a wide range of activities ensuring high standards Act as a mentor, coach and support network for immediate and extended teams Must be willing to travel to oversee and/or support on international events - circa 16 weeks Operational Delivery Create and review key operational planning documents to ensure smooth and successful implementation and delivery across multiple projects Implement standard operating procedures (SOPs) relating to operational event delivery as required to ensure the event operates within 54's Global Event Operations Framework Own & lead on event operations delivery and execution of specific allocated events Oversee the build, design and usage of key operational documents including CAD Plans, Operational Schedules, Budgets and Logistics plans in line with 54 Event Operational standards Implement, oversee and operate at all times according to the Event Operations Safey & Risk Management System and within 54's Event Operations Risk Management Standards Conduct regular meetings within the operations team on the event ensuring all key areas and specialties are aligned and delivering as required Act as a subject matter expert or key expert across the range of event operations services including site & infrastructure, site services, technical production, safety and risk, branding and signage and/or general support services Oversee and lead safe operations onsite, ensure the highest safety & security standards are adhered to at all times and that work is always conducted in a safe manner Drive world class, event operations standards in all aspects of delivery Proactively monitor, prosecute and report on event delivery, working with the Head of Event Operations to remedy issues before they occur. Monitoring & Evaluation Concise updates to the Head of Event Operations, the leadership team and stakeholders in a timely manner about event delivery and status Ensure project management tools are used consistently and effectively at all times Produce clear and concise reports for senior management and client review in a timely manner. Including but not limited to budget reports, resourcing and post event reporting SPECIAL SKILLS/EXPERIENCE/APTITUDES NEEDED Be an excellent communicator and team player, Comfortable talking to stakeholders at all levels Have a passion for sport Accountable and a problem solver Promotes trust and respect within the team Leads by example Flexible and adaptable Collaborative and a good contributor in a team setting Innovative thinker Proficient in Excel, Word and PowerPoint Strong understanding of managing budgets and conducting RFP's & RFQ's Valid driver's license. Proficiency of AutoCAD would be an advantage Performed in a Golf environment SALARY AND BENEFITS Competitive Salary Annual Discretionary Company Bonus - up to 8% - 3% Company & 5% Individual Pension scheme Life Assurance Income Protection25 days annual leave (+ public holidays), pro-rated & Birthday off Increased annual leave with years of service Employee Assistance Program (EAP) Private Healthcare Enhanced Parental Leave Staff clothing Working hours will be from 09.00 to 17.30 with an hour taken for lunch between 12.00 and 14.00
May 06, 2026
Full time
Event Operations Director (Golf Experience Essential) Application Deadline: 29 May 2026 Department: Event Operations Employment Type: Permanent - Full Time Location: London Description ABOUT 54GROUP 54 is a sports and entertainment agency operating across five regions and nine offices: United Kingdom (London), Europe (Sotogrande, Spain), MENA (Riyadh, Saudi Arabia & Dubai and Abu Dhabi, United Arab Emirates), APAC (Singapore, Vietnam & Adelaide, Australia) and USA (West Palm Beach, Florida). It works with rights holders, governing bodies, developers, household brands and major investors who share its belief in the power of sport. 54 comprises three service areas each consisting of two divisions: Strategic Advisory (Consultancy and Data & Insights), Asset Optimisation (Operations and Commercial) and Activation & Engagement (Events and Marketing). At its core, the company has an unwavering belief in embracing the opportunities offered by pushing at the edges of conventional wisdom. Since its inception, 54 has gained significant recognition for its rapid growth and innovation in the golf industry. The company was named the 4th and 12th fastest-growing company in the United Kingdom by the Sunday Times Virgin Atlantic Fast Track 100 in 2019 and 2020, respectively. Additionally, 54 was ranked 171st in the Financial Times' FT1000 list of the fastest-growing companies in Europe in 2021 and has been honoured five times consecutively as 'Golf Business of the Year' at the World Golf Awards, most recently in November 2024. ROLE OVERVIEW The opportunity exists for a dynamic, motivated and experienced Event Operations Director with experience in Golf Events to join the 54 team, to oversee, lead and grow the Event Operations team regionally and to support the company's growing international portfolio of professional events. The candidate will be responsible for all aspects of the Operational delivery, including, rightsholder, partner and client liaison, budget and project management, operations, production and logistics. An understanding of the professional sports event ecosystem specifically within Golf, its stakeholders, rightsholders and suppliers is an advantage but an ability to navigate and learn about the global events environment is also sufficient for the role. The events portfolio is expanding into new sports and territories and therefore, experience in producing a wide range of major sports events is an advantage. The desired candidate must boast extensive international event experience, strong personal motivation, demonstrate innovative and forward-thinking practices, and be comfortable working remotely as well as at the Company's Offices. As a senior role in the 54 events division, the candidate must have extensive project management experience, with a track record of delivering multiple events successfully within tight and competitive deadlines. The candidate must be comfortable managing a variety of relationships and have the ability to travel and work in a variety of different environments and cultures. KEY ROLES AND RESPONSIBILITIES Strategy & Planning Create and review key operational planning documents to ensure smooth and successful implementation and delivery across multiple projects Design, implement and evaluate standard operating procedures (SOPs) relating to operational event delivery for continuous improvement Future planning and manage human resource within Operations across all events regionally Liaise with Event Directors and other key internal stakeholders to ensure SOPs are fit for purpose Management and review of the event delivery budgets across the event portfolio Liaise with internal legal and HR teams, and external H&S consultants to maintain best practice in insurance, legal and health and safety across international event portfolio Collaborate effectively with Procurement Manager and international Operations Directors to deliver cost efficiencies and high quality of product or service across events Support across supplier negotiations, requirements, and services Keep up to date with the latest innovations in event operations Leadership & Co-ordination Be an excellent communicator and team player Liaise regularly with other departments to ensure alignment Contribute regularly, provide good insights and support in event planning meetings Encourage and develop best-practice across the business Always create a positive team culture, providing support where required and creating clear development pathways for team members Lead a team of skilled professionals to deliver a wide range of activities ensuring high standards Act as a mentor, coach and support network for immediate and extended teams Must be willing to travel to oversee and/or support on international events - circa 16 weeks Operational Delivery Create and review key operational planning documents to ensure smooth and successful implementation and delivery across multiple projects Implement standard operating procedures (SOPs) relating to operational event delivery as required to ensure the event operates within 54's Global Event Operations Framework Own & lead on event operations delivery and execution of specific allocated events Oversee the build, design and usage of key operational documents including CAD Plans, Operational Schedules, Budgets and Logistics plans in line with 54 Event Operational standards Implement, oversee and operate at all times according to the Event Operations Safey & Risk Management System and within 54's Event Operations Risk Management Standards Conduct regular meetings within the operations team on the event ensuring all key areas and specialties are aligned and delivering as required Act as a subject matter expert or key expert across the range of event operations services including site & infrastructure, site services, technical production, safety and risk, branding and signage and/or general support services Oversee and lead safe operations onsite, ensure the highest safety & security standards are adhered to at all times and that work is always conducted in a safe manner Drive world class, event operations standards in all aspects of delivery Proactively monitor, prosecute and report on event delivery, working with the Head of Event Operations to remedy issues before they occur. Monitoring & Evaluation Concise updates to the Head of Event Operations, the leadership team and stakeholders in a timely manner about event delivery and status Ensure project management tools are used consistently and effectively at all times Produce clear and concise reports for senior management and client review in a timely manner. Including but not limited to budget reports, resourcing and post event reporting SPECIAL SKILLS/EXPERIENCE/APTITUDES NEEDED Be an excellent communicator and team player, Comfortable talking to stakeholders at all levels Have a passion for sport Accountable and a problem solver Promotes trust and respect within the team Leads by example Flexible and adaptable Collaborative and a good contributor in a team setting Innovative thinker Proficient in Excel, Word and PowerPoint Strong understanding of managing budgets and conducting RFP's & RFQ's Valid driver's license. Proficiency of AutoCAD would be an advantage Performed in a Golf environment SALARY AND BENEFITS Competitive Salary Annual Discretionary Company Bonus - up to 8% - 3% Company & 5% Individual Pension scheme Life Assurance Income Protection25 days annual leave (+ public holidays), pro-rated & Birthday off Increased annual leave with years of service Employee Assistance Program (EAP) Private Healthcare Enhanced Parental Leave Staff clothing Working hours will be from 09.00 to 17.30 with an hour taken for lunch between 12.00 and 14.00
Store Manager - Newport (Full-Time)
Pandora A/S Newport, Gwent
Highly competitive salary, monthly bonus of 10% if sales targets achieved (with potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a proactive, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in store team on a day to day basis to achieve the store's targets by identifying and maximising opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service. Having a strong retail floor presence, educating and influencing the store, as well as ensuring back of house activities enable the store's successful commercial execution. You will be trained thoroughly in our hand crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession. The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store. A passion for driving a culture of exemplary customer service. An ability to understand the importance of Pandora's local and global business strategy, and can translate this into the delivery of store, regional and division KPIs. Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified. Strong communication skills in order to establish and coach a high performing team. The ability to be adaptable and flexible to changing business needs. A positive, can do attitude with a contagious enthusiasm for Pandora product and core values. A well presented appearance with a taste for desirable products and a passion for retail. Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary. Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!). A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts. Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more. Parties, incentives and gifts throughout the year. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high quality materials. Each piece is created to inspire self expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.
May 06, 2026
Full time
Highly competitive salary, monthly bonus of 10% if sales targets achieved (with potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a proactive, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in store team on a day to day basis to achieve the store's targets by identifying and maximising opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service. Having a strong retail floor presence, educating and influencing the store, as well as ensuring back of house activities enable the store's successful commercial execution. You will be trained thoroughly in our hand crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession. The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store. A passion for driving a culture of exemplary customer service. An ability to understand the importance of Pandora's local and global business strategy, and can translate this into the delivery of store, regional and division KPIs. Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified. Strong communication skills in order to establish and coach a high performing team. The ability to be adaptable and flexible to changing business needs. A positive, can do attitude with a contagious enthusiasm for Pandora product and core values. A well presented appearance with a taste for desirable products and a passion for retail. Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary. Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!). A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts. Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more. Parties, incentives and gifts throughout the year. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high quality materials. Each piece is created to inspire self expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.
Macildowie Recruitment and Retention
Finance Business Partner
Macildowie Recruitment and Retention Coventry, Warwickshire
Finance Business Partner - Coventry 12-14 Month Fixed-Term Contract A fantastic opportunity has arisen for a commercially focused Finance Business Partner to join a dynamic finance team. This role is ideal for someone who combines strong technical accounting knowledge with the ability to influence decision-making and drive business performance. This is a hybrid position, with home working alongside two days per week in Coventry. The Role In this role, you will work closely with both commercial and supply chain teams, providing financial insight and analysis to support strategic objectives. You will play a key part in evaluating business performance, identifying opportunities to improve margins and optimise costs, and supporting key initiatives across purchasing, logistics and operations. Key Responsibilities Partner with commercial and supply chain teams to drive performance and support strategic decision-making Analyse margins and cost drivers to identify improvement opportunities, including pricing and sourcing optimisation Provide data-led insight to support supplier negotiations, including incentives, payment terms and volume agreements Model the financial impact of new products, tenders and procurement decisions Develop cost-to-serve models and assess profitability across distribution channels Improve inventory efficiency and support working capital optimisation initiatives Review logistics and operational costs to enhance overall supply chain efficiency Produce and enhance insight-driven reporting and dashboards to support business decisions Lead variance analysis on margins and overheads, translating financial data into clear commercial insight Own budgeting and forecasting for supplier-related income and supply chain costs About You Qualified accountant or qualified by experience Proven experience in a multi-site or branch-based environment Strong finance business partnering skills with the ability to influence across functions Experience of providing key analysis and commercial insights Naturally curious with a proactive, analytical mindset Comfortable working with non-finance stakeholders Available at short notice to begin a role Desirable Experience: Commercial finance background Strong Excel and data analysis skills - power BI & coding skills Experience with modern ERP systems Knowledge of contract support and stock accounting What's on Offer A highly visible and impactful role within a collaborative team Opportunity to influence strategic decisions and drive real change Hybrid working model If you're looking for a role where you can truly make a difference and add commercial value, this could be the perfect next step.
May 06, 2026
Contractor
Finance Business Partner - Coventry 12-14 Month Fixed-Term Contract A fantastic opportunity has arisen for a commercially focused Finance Business Partner to join a dynamic finance team. This role is ideal for someone who combines strong technical accounting knowledge with the ability to influence decision-making and drive business performance. This is a hybrid position, with home working alongside two days per week in Coventry. The Role In this role, you will work closely with both commercial and supply chain teams, providing financial insight and analysis to support strategic objectives. You will play a key part in evaluating business performance, identifying opportunities to improve margins and optimise costs, and supporting key initiatives across purchasing, logistics and operations. Key Responsibilities Partner with commercial and supply chain teams to drive performance and support strategic decision-making Analyse margins and cost drivers to identify improvement opportunities, including pricing and sourcing optimisation Provide data-led insight to support supplier negotiations, including incentives, payment terms and volume agreements Model the financial impact of new products, tenders and procurement decisions Develop cost-to-serve models and assess profitability across distribution channels Improve inventory efficiency and support working capital optimisation initiatives Review logistics and operational costs to enhance overall supply chain efficiency Produce and enhance insight-driven reporting and dashboards to support business decisions Lead variance analysis on margins and overheads, translating financial data into clear commercial insight Own budgeting and forecasting for supplier-related income and supply chain costs About You Qualified accountant or qualified by experience Proven experience in a multi-site or branch-based environment Strong finance business partnering skills with the ability to influence across functions Experience of providing key analysis and commercial insights Naturally curious with a proactive, analytical mindset Comfortable working with non-finance stakeholders Available at short notice to begin a role Desirable Experience: Commercial finance background Strong Excel and data analysis skills - power BI & coding skills Experience with modern ERP systems Knowledge of contract support and stock accounting What's on Offer A highly visible and impactful role within a collaborative team Opportunity to influence strategic decisions and drive real change Hybrid working model If you're looking for a role where you can truly make a difference and add commercial value, this could be the perfect next step.
Heaton House Farm
Banqueting & Events Head Chef
Heaton House Farm Macclesfield, Cheshire
Banqueting & Events Head Chef Heaton House Farm - Stable Yard Catering 4-5 days per week Variable shifts aligned to events (predominantly daytime with some evenings)Permanent Full-timeHeaton House Farm is a family-run events business, home to Stable Yard Catering, our onsite and external catering company. We are renowned for delivering exceptional weddings alongside charity events, corporate meetings and flagship company events, with catering provided both on-site and at venues across the region, all supported by a professional and friendly team.Due to recent changes within our kitchen structure, we are now seeking an experienced and motivated Banqueting & Events Head Chef to lead our kitchen brigade, drive standards and take full ownership of our banqueting and events catering operation. What you'll be doing Lead the day-to-day running of the kitchen, ensuring smooth and efficient service Deliver consistently high-quality food for weddings, private events, corporate functions and external catering events Take overall responsibility for all food production across onsite and offsite operations Manage, inspire and develop the kitchen team including Senior Sous Chef, Sous Chefs, CDPs and support staff Oversee food preparation, service and presentation to ensure exceptional standards Plan rotas in line with event schedules, labour budgets and business needs Manage ordering, supplier relationships and stock control Maintain tight control of food costs, margins, portioning and waste Ensure full compliance with food safety, hygiene, HACCP and allergen procedures Work closely with front-of-house and events teams to deliver seamless guest experiences Lead menu development and continuous improvement of the food offering Support the growth and promotion of Stable Yard Catering as an external catering provider Attend and oversee key external catering events where required Drive consistency, efficiency and a positive kitchen culture About you Proven experience as a Head Chef, Senior Sous Chef or equivalent senior leadership role, ideally within banqueting, weddings or high-volume events Strong leadership skills with the ability to motivate, coach and develop a team Confident delivering high-quality food at scale with consistency and attention to detail Highly organised with strong planning and problem-solving skills Commercially aware with experience managing food costs, labour and budgets Passionate about fresh, seasonal food and maintaining high standards Calm under pressure with a hands-on, lead-from-the-front approach Strong understanding of food safety and allergen management Full UK driving licence and access to transport due to our rural location Working pattern 4-5 days per week Shifts aligned to event schedules including a mix of daytime and evening work Weekends and bank holidays required as part of an events business Flexibility essential to meet the demands of a busy events calendar What we offer A senior leadership role within a well-established and respected events venue The opportunity to shape and develop a high-performing kitchen team Creative input into menus, food presentation and business growth Strong support from an experienced and professional management team A positive, family-run working environment Company pension scheme Christmas Day off REF-
May 06, 2026
Full time
Banqueting & Events Head Chef Heaton House Farm - Stable Yard Catering 4-5 days per week Variable shifts aligned to events (predominantly daytime with some evenings)Permanent Full-timeHeaton House Farm is a family-run events business, home to Stable Yard Catering, our onsite and external catering company. We are renowned for delivering exceptional weddings alongside charity events, corporate meetings and flagship company events, with catering provided both on-site and at venues across the region, all supported by a professional and friendly team.Due to recent changes within our kitchen structure, we are now seeking an experienced and motivated Banqueting & Events Head Chef to lead our kitchen brigade, drive standards and take full ownership of our banqueting and events catering operation. What you'll be doing Lead the day-to-day running of the kitchen, ensuring smooth and efficient service Deliver consistently high-quality food for weddings, private events, corporate functions and external catering events Take overall responsibility for all food production across onsite and offsite operations Manage, inspire and develop the kitchen team including Senior Sous Chef, Sous Chefs, CDPs and support staff Oversee food preparation, service and presentation to ensure exceptional standards Plan rotas in line with event schedules, labour budgets and business needs Manage ordering, supplier relationships and stock control Maintain tight control of food costs, margins, portioning and waste Ensure full compliance with food safety, hygiene, HACCP and allergen procedures Work closely with front-of-house and events teams to deliver seamless guest experiences Lead menu development and continuous improvement of the food offering Support the growth and promotion of Stable Yard Catering as an external catering provider Attend and oversee key external catering events where required Drive consistency, efficiency and a positive kitchen culture About you Proven experience as a Head Chef, Senior Sous Chef or equivalent senior leadership role, ideally within banqueting, weddings or high-volume events Strong leadership skills with the ability to motivate, coach and develop a team Confident delivering high-quality food at scale with consistency and attention to detail Highly organised with strong planning and problem-solving skills Commercially aware with experience managing food costs, labour and budgets Passionate about fresh, seasonal food and maintaining high standards Calm under pressure with a hands-on, lead-from-the-front approach Strong understanding of food safety and allergen management Full UK driving licence and access to transport due to our rural location Working pattern 4-5 days per week Shifts aligned to event schedules including a mix of daytime and evening work Weekends and bank holidays required as part of an events business Flexibility essential to meet the demands of a busy events calendar What we offer A senior leadership role within a well-established and respected events venue The opportunity to shape and develop a high-performing kitchen team Creative input into menus, food presentation and business growth Strong support from an experienced and professional management team A positive, family-run working environment Company pension scheme Christmas Day off REF-
AJ Bell
Head of Operational and Regulatory Change
AJ Bell
Job Description The Head of Operational and Regulatory Change will be responsible for ensuring that change and process improvements are resourced, analysed, risk managed and delivered successfully on time, within budget and to a consistently high quality - working with the operational product, development, testing, implementation, and business teams through to live. The role will be responsible for business analysis and execution and project management working in conjunction with the Product Delivery Manager and key stakeholders in relation to the prioritisation of changes. The successful candidate will have experience in the change profession operating at a senior level, managing change teams such as business analysis, delivery teams and project management teams and with a proven track record of successfully delivering change of all scale from small change to large initiatives. Evidence of the ability to influence and to develop strong relationships at all levels is key, as is the need for excellent communication skills. What does the job involve? Own and maintain the governance model and process for Business Analysis and Project Management. Manage a team of project managers and change managers in Operational Change to effectively deliver change in a consistent and robust manner. Leading and engaging the Analysis teams to deliver a portfolio of change and process improvement in line with agreed timescales, costs, and quality. Developing and maintaining strong working relations with senior management across business areas and with key internal and external stakeholders. Championing and fostering a culture of continuous improvement across the Business Analysis and project management teams, focusing on operational efficiency through operational change. Engage and collaborate with business teams ensuring change is captured and fed into the change process. Ensuring the Operational and Regulatory change function continuously improves business resilience and efficiency, delivering improved service and/or reducing costs for customers & advisers. Leading the analysis for large and ad hoc projects/initiatives through to successful implementation Alongside the Product Delivery Manager maintaining and driving the 'book of work' for Operational Change; to monitor and track change, drive change and escalate issues where appropriate. Produce appropriate MI to support the change process. Preparing, agreeing, and managing project / team budgets. In conjunction with the Head of Customer Operations and Product Delivery Manager; developing and implementing strategic people plans for the Business Analysis and Project Management teams, to include recruitment, performance management, training and development, succession planning and staff engagement, to build and support a high performing team, Maintaining a detailed knowledge of industry developments, including legislative change, current best practice, and relevant contacts within the industry. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. Competence Experience at a senior level in operational change or business change roles Strong leadership and management skills; role model, acts inclusively, provides direction and clarity to own teams and wider business People management - engages and motivate teams to analysis teams work collaboratively and meet stretching goals. Actively seeks to improve others by providing constructive feedback, coaching, and mentoring Stakeholder management; builds and maintains positive relationships, including at Director level Strategic planning and delivery Sharing / adopting common practices across the Operational Change team Customer focused Project management (large and small) Highly effective communication skills, verbal and written Critical / creative thinking; effective problem-solving and decision-making skills Operational resilience and business continuity Technology and Operational risk Knowledge of the platform business, including CASS Knowledge & skills Experience of multiple project delivery methodologies e.g. Agile, SDLC, SAFe Experience of delivering in a financially regulated environment desirable Financial services industry knowledge, e.g. pensions, investments and stockbroking, would be desirable Strong verbal and written communication skills Ability to build and manage effective relationships Good business/commercial knowledge Analytical skills/problem solving Planning and organisational skills High attention to detail About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 28 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
May 06, 2026
Full time
Job Description The Head of Operational and Regulatory Change will be responsible for ensuring that change and process improvements are resourced, analysed, risk managed and delivered successfully on time, within budget and to a consistently high quality - working with the operational product, development, testing, implementation, and business teams through to live. The role will be responsible for business analysis and execution and project management working in conjunction with the Product Delivery Manager and key stakeholders in relation to the prioritisation of changes. The successful candidate will have experience in the change profession operating at a senior level, managing change teams such as business analysis, delivery teams and project management teams and with a proven track record of successfully delivering change of all scale from small change to large initiatives. Evidence of the ability to influence and to develop strong relationships at all levels is key, as is the need for excellent communication skills. What does the job involve? Own and maintain the governance model and process for Business Analysis and Project Management. Manage a team of project managers and change managers in Operational Change to effectively deliver change in a consistent and robust manner. Leading and engaging the Analysis teams to deliver a portfolio of change and process improvement in line with agreed timescales, costs, and quality. Developing and maintaining strong working relations with senior management across business areas and with key internal and external stakeholders. Championing and fostering a culture of continuous improvement across the Business Analysis and project management teams, focusing on operational efficiency through operational change. Engage and collaborate with business teams ensuring change is captured and fed into the change process. Ensuring the Operational and Regulatory change function continuously improves business resilience and efficiency, delivering improved service and/or reducing costs for customers & advisers. Leading the analysis for large and ad hoc projects/initiatives through to successful implementation Alongside the Product Delivery Manager maintaining and driving the 'book of work' for Operational Change; to monitor and track change, drive change and escalate issues where appropriate. Produce appropriate MI to support the change process. Preparing, agreeing, and managing project / team budgets. In conjunction with the Head of Customer Operations and Product Delivery Manager; developing and implementing strategic people plans for the Business Analysis and Project Management teams, to include recruitment, performance management, training and development, succession planning and staff engagement, to build and support a high performing team, Maintaining a detailed knowledge of industry developments, including legislative change, current best practice, and relevant contacts within the industry. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. Competence Experience at a senior level in operational change or business change roles Strong leadership and management skills; role model, acts inclusively, provides direction and clarity to own teams and wider business People management - engages and motivate teams to analysis teams work collaboratively and meet stretching goals. Actively seeks to improve others by providing constructive feedback, coaching, and mentoring Stakeholder management; builds and maintains positive relationships, including at Director level Strategic planning and delivery Sharing / adopting common practices across the Operational Change team Customer focused Project management (large and small) Highly effective communication skills, verbal and written Critical / creative thinking; effective problem-solving and decision-making skills Operational resilience and business continuity Technology and Operational risk Knowledge of the platform business, including CASS Knowledge & skills Experience of multiple project delivery methodologies e.g. Agile, SDLC, SAFe Experience of delivering in a financially regulated environment desirable Financial services industry knowledge, e.g. pensions, investments and stockbroking, would be desirable Strong verbal and written communication skills Ability to build and manage effective relationships Good business/commercial knowledge Analytical skills/problem solving Planning and organisational skills High attention to detail About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 28 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
Lumina Rose Consulting
Stock Controller
Lumina Rose Consulting Woking, Surrey
Position Title: Stock & Returns Controller Reporting to: Head of Operations My client has carefully built a brand over 15 years that puts not only their products, but their customers, at the centre of everything they do. Thoughtfully designed pieces and a dedicated, hard-working team sit at the heart of their business, and they care deeply about the experience customers have with them from the moment they discover their brand. The operations team provides considered and thoughtful care and support to their customers, throughout the order management, distribution and customer care processes, so that the company can make the best and most efficient decisions it can, and so that their customers feel cared for and supported throughout their journey with us. As they continue to grow, strong operations are essential to supporting both their beautiful products and the people who buy them. Behind every smooth delivery and well-handled return is a team working carefully to make sure things are done properly, and that is where this role comes in. The Role They're looking for a Stock & Returns Controller to join their Operations team and take ownership of inventory accuracy and the end-to-end returns process. This is a detail-focused, hands-on role that plays a key part in maintaining the integrity of their stock. You'll ensure their systems match what's physically in our warehouse, that returned orders are processed correctly, and that any discrepancies are quickly investigated and resolved. You'll work closely with teams across the business including their Warehouse partners, Customer care, Operations, Merchandising, Ecom and Finance to help improve efficiency, reduce waste, and ensure our customers continue to receive the high standard of service they expect. They see this as a role suiting an individual with previous experience in inventory management, stock control or warehouse operations. Ideally, you will have experience within an e-commerce environment handling a significant range of products. You will be organised and able to manage a varied workload in a fast-paced environment, with the patience and persistence to see queries and discrepancies through to the correct resolution. The role will be based at their office near Woking, Surrey, and your induction process during the first weeks will ensure you're bedded into the brand and can hit the ground running. Key Responsibilities Stock control Maintain accurate stock records across their systems (ecommerce platform, inventory/WMS systems, warehouse reports) Investigate and resolve stock discrepancies and variances, and communicate with customers where their order may be affected Carry out regular reconciliations and periodic counts with fulfilment partners Monitor and report on inventory accuracy and stock adjustments Support month-end reporting and stock valuation processes and identify improvements Returns Management Own the operational side of the customer returns process once goods reach the warehouse Work with their fulfilment partners to ensure returned items are correctly inspected and assessed, and booked back into stock accurately and promptly Help ensure returns are processed efficiently to support timely customer resolutions, and identify process improvements Track and report on return volumes, reasons, and recovery rates Merchandising Raising Purchase orders Offering support in maintaining delivery dates to Merchandising and ensuring accurate so products can be accurately pre- ordered if necessary Maintaining accurate stock files across all channels including new retail spaces Assisting the Merchandiser in store replenishment and allocation of products to retail spaces Shipping & logistics - liaising with shipping companies ensuring timely and cost effective shipments, ensuring containers are booked in for delivery with all warehouses Liaising with suppliers/agents on container consolidation, support the Merchandiser in managing the shipping tracker and ensuring PO file is accurate with the latest information Key Skills ESSENTIAL Previous experience in stock control, inventory management, or warehouse operations Process driven with strong IT development skills Strong attention to detail and a high level of accuracy Confident working with spreadsheets (Excel or Google Sheets) Comfortable investigating discrepancies and seeing issues through to resolution Organised and able to manage a varied workload in a fast-paced environment A team-focused approach where collaboration is key Able to travel independently - the role will require regular visits to their warehouse and fulfilment sites DESIRABLE Experience in an ecommerce or retail environment Familiarity with inventory, WMS, or ERP systems Experience handling returns or reverse logistics processes Basic data analysis skills (e.g. lookups, pivots, reporting) An appreciation for interiors Job Type: Full-time, Permanent What they offer: Competitive salary Hybrid working: enjoy the opportunity to work from home on Mondays and Fridays Generous holiday allowance Company bonus scheme Long-service awards Employee discounts Complimentary breakfasts and lunches on-site from Monday to Thursday
May 06, 2026
Full time
Position Title: Stock & Returns Controller Reporting to: Head of Operations My client has carefully built a brand over 15 years that puts not only their products, but their customers, at the centre of everything they do. Thoughtfully designed pieces and a dedicated, hard-working team sit at the heart of their business, and they care deeply about the experience customers have with them from the moment they discover their brand. The operations team provides considered and thoughtful care and support to their customers, throughout the order management, distribution and customer care processes, so that the company can make the best and most efficient decisions it can, and so that their customers feel cared for and supported throughout their journey with us. As they continue to grow, strong operations are essential to supporting both their beautiful products and the people who buy them. Behind every smooth delivery and well-handled return is a team working carefully to make sure things are done properly, and that is where this role comes in. The Role They're looking for a Stock & Returns Controller to join their Operations team and take ownership of inventory accuracy and the end-to-end returns process. This is a detail-focused, hands-on role that plays a key part in maintaining the integrity of their stock. You'll ensure their systems match what's physically in our warehouse, that returned orders are processed correctly, and that any discrepancies are quickly investigated and resolved. You'll work closely with teams across the business including their Warehouse partners, Customer care, Operations, Merchandising, Ecom and Finance to help improve efficiency, reduce waste, and ensure our customers continue to receive the high standard of service they expect. They see this as a role suiting an individual with previous experience in inventory management, stock control or warehouse operations. Ideally, you will have experience within an e-commerce environment handling a significant range of products. You will be organised and able to manage a varied workload in a fast-paced environment, with the patience and persistence to see queries and discrepancies through to the correct resolution. The role will be based at their office near Woking, Surrey, and your induction process during the first weeks will ensure you're bedded into the brand and can hit the ground running. Key Responsibilities Stock control Maintain accurate stock records across their systems (ecommerce platform, inventory/WMS systems, warehouse reports) Investigate and resolve stock discrepancies and variances, and communicate with customers where their order may be affected Carry out regular reconciliations and periodic counts with fulfilment partners Monitor and report on inventory accuracy and stock adjustments Support month-end reporting and stock valuation processes and identify improvements Returns Management Own the operational side of the customer returns process once goods reach the warehouse Work with their fulfilment partners to ensure returned items are correctly inspected and assessed, and booked back into stock accurately and promptly Help ensure returns are processed efficiently to support timely customer resolutions, and identify process improvements Track and report on return volumes, reasons, and recovery rates Merchandising Raising Purchase orders Offering support in maintaining delivery dates to Merchandising and ensuring accurate so products can be accurately pre- ordered if necessary Maintaining accurate stock files across all channels including new retail spaces Assisting the Merchandiser in store replenishment and allocation of products to retail spaces Shipping & logistics - liaising with shipping companies ensuring timely and cost effective shipments, ensuring containers are booked in for delivery with all warehouses Liaising with suppliers/agents on container consolidation, support the Merchandiser in managing the shipping tracker and ensuring PO file is accurate with the latest information Key Skills ESSENTIAL Previous experience in stock control, inventory management, or warehouse operations Process driven with strong IT development skills Strong attention to detail and a high level of accuracy Confident working with spreadsheets (Excel or Google Sheets) Comfortable investigating discrepancies and seeing issues through to resolution Organised and able to manage a varied workload in a fast-paced environment A team-focused approach where collaboration is key Able to travel independently - the role will require regular visits to their warehouse and fulfilment sites DESIRABLE Experience in an ecommerce or retail environment Familiarity with inventory, WMS, or ERP systems Experience handling returns or reverse logistics processes Basic data analysis skills (e.g. lookups, pivots, reporting) An appreciation for interiors Job Type: Full-time, Permanent What they offer: Competitive salary Hybrid working: enjoy the opportunity to work from home on Mondays and Fridays Generous holiday allowance Company bonus scheme Long-service awards Employee discounts Complimentary breakfasts and lunches on-site from Monday to Thursday
Co-op
Customer Team Leader
Co-op Troon, Ayrshire
Closing date: 07-05-2026 Customer Team Leader Location: 155 Dundonald Road Muirhead, Troon, KA10 7AY Pay: £14.48 per hour Contract: 24 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
May 05, 2026
Full time
Closing date: 07-05-2026 Customer Team Leader Location: 155 Dundonald Road Muirhead, Troon, KA10 7AY Pay: £14.48 per hour Contract: 24 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

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