T&C Supervisor

Training & Competence (T&C) Supervisor

Location: Leeds

Salary: £45,000 - £50,000 + bonus

The Opportunity

We are seeking a motivated and detail-oriented T&C Supervisor to lead the delivery of our Training & Competence scheme across the business. You will be responsible for supervising Appointed Representative firms, self-employed and employed advisers, and regulated individuals, ensuring competence and high standards are maintained through coaching, feedback, and evaluation.

This role is primarily desk-based, with most supervision conducted remotely across the UK, but occasional field-based visits will be required.

Key Responsibilities

• Supervise advisers through initial and ongoing stages of the T&C scheme via coaching, meetings, and KPI evaluation
• Deliver one-to-one sessions and annual role-plays, analyzing results to drive development
• Maintain accurate adviser records and facilitate induction courses
• Support advisers via phone and email, addressing queries on financial planning, technical, product, and T&C matters
• Supervise trainee advisers, including field-based client work
• Participate in regional meetings, company events, and training sessions
• Ensure compliance with procedures, AML, and regulatory requirements
• Identify trends and contribute to continuous improvement initiatives
• Build relationships with key internal and external stakeholders

What You Will Need

Qualifications & Experience:

• Level 4 Diploma in Financial Planning (essential)
• Ideally, 3+ years' experience in a financial services T&C or supervisory role
• Working towards higher-level industry qualifications (e.g., Chartered) is advantageous
• Desirable: Supervisory qualification H15 or J07

Knowledge:

• COBS, ICOB, and MCOB product and sales processes
• Consumer Duty and AR regime
• FCA regulations, Data Protection, and AML
• Working knowledge of SUP regulations

Skills & Competencies:

• Strong financial planning and technical knowledge
• Coaching, feedback, and people development skills
• Excellent organisation and risk awareness
• Ability to manage multiple projects and priorities
• Calm under pressure, with strong communication and problem-solving skills
• Willingness to develop broad skills and knowledge

Benefits:

• On-target bonus of 7.5%
• Pension contributions up to 10%
• Critical illness cover, income protection, and death in service benefits
• 27 days holiday plus bank holidays (option to buy up to 10 additional days)
• Private medical and dental insurance, plus a range of flexible benefits

Why Join Us?

We are a dynamic and growing financial services organisation, committed to delivering outstanding client outcomes and developing our people. We offer a supportive and inclusive culture, where personal and professional growth is encouraged, and colleagues are trusted to bring their best selves to work.

If you are passionate about adviser development, regulatory excellence, and continuous improvement, this is the role for you.