Sales & Account Support Executive

Location: Chesham (Office-based)
Full-Time Monday-Friday
Salary: 32,000 + Bonus + Full Training
Refrence: 4749

We're looking for a confident and enthusiastic Junior Sales Account Manager to join a well-established, employee-owned company. This is a fantastic opportunity for someone with sales support, admin, or customer service experience who is ready to take the next step into a client-facing sales/account management role.

If you enjoy building relationships, aren't shy about picking up the phone, and want to grow your career in a supportive environment, we'd love to hear from you!

About the Company

A UK-based manufacturer and supplier of branded promotional products used in marketing, events, and retail campaigns. With over 40 years in the industry, the company is known for high-quality products, strong client relationships, and excellent customer service.

As an employee-owned business, every team member plays a valuable role in its success, and benefits from it too. You'll be part of a collaborative, friendly team where loyalty and growth are truly valued.

What You'll Do (Day-to-Day)

In the early stages of the role, your daily responsibilities will include:

• Handling incoming enquiries via phone and email from new and existing customers
• Reaching out to lapsed clients to re-establish relationships and explore new opportunities
• Supporting Account Managers with admin tasks, quotations, order processing and customer communication
• Following up on warm leads and gathering client information
• Conducting fact-finding and research to better understand client needs
• Assisting with compliance and ensuring internal processes are followed
• Helping source promotional products and liaising with suppliers when needed
• Using CRM software (Acumatica) to maintain accurate customer records

What We're Looking For

• Someone with 2/3 years' experience in sales, sales support roles
• A confident communicator who is comfortable on the phone
• Proactive, organised, and willing to learn
• Able to manage multiple tasks and prioritise effectively
• Experience in promotional merchandise, print, or similar industries is a bonus (but not essential)
• A positive, team-oriented attitude

What You'll Get

• A full-time, office-based role (Monday to Friday)
• Full sales training and ongoing development
• 20 days holiday + bank holidays (with 3 days allocated to Christmas break)
• Office closed from Christmas Eve to first working day in January
• Company pension scheme
• 2% annual tax-free bonus as part of the employee-owned structure
• Supportive, long-standing team with a collaborative culture
• Real career progression into account management

If you're ready to take your first step into a sales-focused role with full support and training, and want to be part of a stable, growing business, we'd love to hear from you.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.