3rd Line Infrastructure Engineer

Job Description

This position is within a shared service which supports a wide array of customers with distinct needs. Flexibility to apply your skills across various accounts will be essential to support the team's overarching objective of delivering exceptional customer service and ensuring robust estate maintenance.

Key Responsibilities:

• Manage and maintain the virtualisation environment
• Windows Server administration
• Advanced troubleshooting and problem resolution for complex infrastructure issues
• Apply best practice principles to optimise service delivery and operations
• BAU Support activities
• Server infrastructure monitoring and lifecycle management

Your experience:

• Experience working in a 3rd Line support role
• Experience supporting MS Office applications
• Active Directory & Group Policy
• VMWare vSphere Infrastructure, VMWare Horizon
• Microsoft System Centre
• Trellix and/or TrendMicro Security Products
• Veeam backup and recovery
• PowerShell scripting for automation and data mining
• Developing and maintaining documentation

Desirable:

• Microsoft Windows 10/11
• SharePoint 2016 Administration and maintenance
• Microsoft Exchange
• Basic Linux administration
• ITIL methodologies

This role will require you to be willing and eligible to undergo a high level of UK security clearance

If you're interested in the above, apply or reach out to

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.