Housing Debt Recovery Officer

One of my local government clients is seeking a Housing Debt Recovery Officer to join on a temporary contract. This is a great opportunity for someone with experience in housing debt management or arrears recovery within a local authority or housing association.

Key Responsibilities:

• Manage and process former tenant debt accounts

• Review reports and identify outstanding debts

• Communicate with former tenants via phone, email, and letter to arrange repayments

• Use search tools to carry out debt checks, tenancy history, and trace references

• Dispute recharges where necessary and liaise with internal teams

• Maintain accurate records and update internal systems

• Produce reports and work through workloads methodically

• This role does not require home visits

Requirements:

• Experience in a similar housing or debt recovery role (public sector preferred)

• Strong organisational skills and the ability to work independently

• Excellent communication skills via phone, email, and written correspondence

• Good knowledge of housing systems and Microsoft Office

• Experience disputing recharges is desirable

If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.