SC Cleared Platform Engineer - Dynatrace and Monitoring

CDS Platform Engineer
Location: Telford, 2 days per week on site 3 at home.
Duration: 6 months contract from the start date
MUST BE PAYE THROUGH UMBRELLA

Role Description:

As a BOMS Monitoring Engineer, you will work within the Business Outcomes & Monitoring Solutions (BOMS) team-a multi-client centre of excellence delivering operational monitoring capabilities and tooling solutions that drive Business Intelligence and service assurance. You will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management.

Key Responsibilities

Translate high-level monitoring non-functional requirements (NFRs) into actionable configurations across tools such as Splunk, Dynatrace, and AppDynamics.
Deliver full-stack observability solutions, including application-aware network performance monitoring (NPM), synthetics, log analytics, and infrastructure metrics.
Provide live support for monitoring technologies and assist with live service support, including key business events and incident response (some KBE's may be out of hours).
Collaborate with architects and project teams to integrate monitoring into solution designs and test strategies.
Maintain and enhance dashboards, alerts, and visualisations to support proactive service management.
Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency efficiency within immature teams

Required Skills and Experience

Strong understanding and experience in SRE principals and methodologies
Strong understanding of Observability within a complex tech stack
Hands-on experience with monitoring tools such as Splunk, Splunk ITSI, Dynatrace, AppDynamics, and synthetic monitoring platforms.
Strong understanding and experience with implementing and using APM tooling
Ability to analyse and resolve complex technical problems and document solutions effectively.
Able to work closely with technical and non-technical stakeholders, to bring them along on a journey of change
Excellent communication and collaboration skills, with a proactive and detail-oriented mindset.

Desirable Certifications

Splunk Core Certified User/ITSI Certified Administrator
Dynatrace Associate Certification
Cisco AppDynamics Associate Performance Analyst
Understanding of log and synthetic monitoring principles