Service Delivery Manager - Business Intelligence

  • TRIA
  • City, Birmingham
  • Oct 11, 2025
Full time Telecommunications

Job Description

Service Delivery Manager - Business Intelligence
Birmingham - Hybrid (2-3 days a week)
70,000- 75,000 + Bonus

Our client, a global leader in consumer services, is looking for a Service Delivery Manager to oversee the delivery and performance of all Business Intelligence and Integration applications.

You'll take ownership of service delivery, ensuring stability, performance, and continuous improvement of BI and Integration platforms. You'll work closely with offshore teams and internal stakeholders, helping to mature service processes and establish best practices across a growing environment.

We're looking for:


Proven experience managing Service Delivery for BI and Integration platforms
Experience creating and implementing service processes in developing or immature environments
Strong stakeholder management and communication skills
Previous experience leading offshore teams

If you meet some of the above requirements, please apply for more information.