Credit Hire Recoveries Team Manager

Credit Hire Recoveries Team Manager

Stockport, Greater Manchester

35,000 - 40,000 (DOE)

Monday to Friday, 9:00am - 5:30pm

Are you an experienced insurance recoveries professional ready to take the next step in your career?
if so, this could be the opportunity you've been waiting for!

Our client, a respected name in the Claims Management industry, is currently seeking a motivated and experienced Credit Hire Recoveries Team Manager to join their growing office in Stockport.

You'll be leading a well-established and highly motivated recoveries team, driving performance, mentoring team members, and ensuring the highest standards of service are delivered consistently. This is a fantastic chance to step into a leadership role where your experience and insight will be highly valued.

Key Responsibilities:

• Lead, mentor, and support a team of recoveries handlers, ensuring individual and team KPIs are consistently met.
• Monitor and manage team performance through regular coaching, feedback, and performance reviews.
• Handle escalated or complex recoveries cases when necessary, demonstrating expert-level knowledge.
• Provide clear and consistent communication across the team and wider business.
• Promote a positive and collaborative team culture focused on performance and service excellence.

What We're Looking For:

• Proven experience within insurance recoveries, ideally within the motor claims sector.
• Prior experience in a team leadership or supervisory role.
• Strong understanding of technical motor claims, liability disputes, and settlement negotiation.
• Exceptional organisational skills with the ability to prioritise under pressure.
• A confident and supportive leadership style, with a focus on coaching and team development.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office (Excel, Word, Outlook.)

Benefits:

• Competitive salary up to 40,000 (DOE)
• Support for with industry related qualifications
• Increased holiday entitlement with length of service
• Birthday day off and half-day off for seasonal shopping
• Contributory pension scheme
• Free on-site parking
• Supportive and collaborative working environment

Interested in knowing more?

Click APPLY today!