Service Leader

  • IRIS Recruitment
  • Oct 14, 2025
Full time

Job Description

Our client s Day Centre is the heart of the homeless community in Southampton. They provide a safe space for up to 70 adults each day, who are experiencing homelessness, to access basic facilities such as food, clothes, showers, and laundry. The service also has a dedicated health care service on-site. They also provide accommodation for up to 10 clients.

Their aim is to support their clients to remain safe and maintain their mental and physical health; to ensure their immediate needs are met and to help clients find the right path for them to access support and long-term accommodation.

They have a close-knit, collaborative team that supports each other and our clients. If you re looking for a fast paced, busy role, where you can make a real difference in the lives of those who you support, then this is the role for you!

They now have an opportunity for a Service Leader to join them to manage the service and team that that provide people with homes and specialist support, so they feel more valued and secure, and ready to take the next steps.

About the role

As Service Leader you will ensure effective and efficient cover of staff rotas through the recruitment, induction and management of staff, relief, and agency workers. ensure the achievement of service targets

Working closely with the Contracts & Performance Manager you will look to identify, cultivate and secure new funding streams and business opportunities in line with the service development plan and will develop and maintain excellent working relationships with their partners and commissioners.

You'll also contribute to the delivery of their communications, fundraising, volunteering, and value for money strategies

Further information:

  • This role has line management responsibilities

  • This role has financial authorisation responsibilities

  • This role has on call responsibilities

  • This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.

  • This role will require a full drivers licence and access to a vehicle

  • This role will require you to work flexibly across several sites

About you

They are looking for an individual with experience of working in a residential, institutional or similar sector in a leadership capacity.

You will ideally hold a management level or professional qualification and have had previous training and experience in social care, management, housing.

Previous experience of working with those experiencing homelessness or complex needs would also be beneficial.

They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.