Operations Assistant

  • United Utilities
  • Warrington, Cheshire
  • Oct 15, 2025
Full time Administration

Job Description

Salary - £26,026

Work Type - Onsite

Job Location - Warrington North Wastewater Treatment Works, Gatewarth Industrial Est, Off Liverpool Road, Sankey Bridges, Warrington, WA5 1DS

Role Type - Permanent

Employment Type - Full Time

Working Hours - 37 Hours

United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits:

  • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • A comprehensive healthcare plan through our company-funded scheme
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
  • Best Doctors
  • Salary Finance
  • Wealth at Work courses
  • Deals and discounts
  • EVolve Car Scheme
  • Employee Assistance Plan
  • Mental health first aiders
  • ShareBuy
  • MORE Choices flexible benefits
  • Enhanced parental leave schemes

Job Purpose:

We have a great opportunity for an Operations Assistant to join the Team. You will provide support to the Management Team by acting as a coordinator. You will ensure that all identified training needs are fulfilled, including booking training courses, communicating arrangements, organising accommodation and subsistence if required. You will need to keep accurate records to ensure that compliance is met with regard to training, e.g. Manual Handling and similar Health & Safety training. You will coordinate all the activities to ensure the site is Health & Safety compliant including taking part and assisting in inspections. You will also coordinate and control the processes in relation to Company vehicles, including ensuring MOT's are current, recording any police notices and completing to ensure legal compliance. The role is varied and integral to an efficient site operation.

Accountabilities & Responsibilities:

You will act as Training Coordinator for your area, liaising between the Training department and individuals to ensure attendance at all arranged training venues. You will ensure staff are notified of nominated training courses, completion of booking form and act as point of contact for any problems on the day of training, (sickness, none attendance, directions.) You will act as Health & Safety administration Focal leader and ensure the statutory obligations for record keeping are completed. You will also:

  • Support Journals and Accruals process and collate capital timesheets.
  • Support financial analysis.
  • Provide Admin Support for Area Management Team and local Managers - as required.
  • Maintaining spares database/receive deliveries and notifications
  • Organise meetings / Briefings - Book rooms, send out meeting requests, and chase no-replies. Meeting room - bookings, maintain stocks of coffee/tea, etc., order buffets.
  • Print off any handouts for meeting.
  • Raise Purchase orders when required by managers and support field staff with these requests.
  • Organise/support ad hoc activities, e.g. Open Days, Away Days etc.
  • Updating Dept. / Site Contact /Telephone List. Maintain local info - addresses, telephone numbers, maps.
  • Provide cover for other OA's (Vacancies, sickness & Holidays.)
  • Act as point of contact for issue of items for site - e.g. Posters.
  • Arrange for new starters & apprentices to have Outlook, internet and citrix software.

Skills & Experience:

  • You will be highly organised, be able to multi task and be self-driven with accomplished interpersonal skills. You will also have:
  • A high degree of self-motivation.
  • Excellent attention to detail.
  • Ability to demonstrate a high level of accuracy and the drive to achieve high quality work output.
  • Excellent communication skills with proven ability to communicate effectively with colleagues, service providers and stakeholders.
  • Ability to share knowledge and skills.
  • Excellent written and oral skills.
  • Flexibility to travel between sites as required.
  • Ability to demonstrate proficient use of Micro-soft packages.
  • Full UK Driving Licence

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.