Job Description
Are you passionate about delivering high-quality housing services that make a real difference in people's lives? Join our Local Authority client as a Housing / Tenancy Officer and be the face of their housing service in the community.
- Housing / Tenancy Officer - 5 positions available!
- Public Sector - Local Authority
- Full Time - Monday to Friday, 36 hours per week
- Temporary Role - 3 months with likely extension
- 21.72 per hour PAYE / 28.68 per hour Umbrella
- Hybrid Working - min. 3 days in office / visits, remainder at home
- IT equipment provided
- ASAP start
About the Role
As a Housing Officer, you'll be responsible for managing a defined patch of council properties, ensuring tenants and leaseholders receive excellent, customer-focused housing management services. You'll work closely with residents, internal teams, and external partners to improve satisfaction, tackle anti-social behaviour, and support sustainable tenancies.
Key Responsibilities
- Deliver visible, responsive estate and tenancy management services
- Investigate and resolve anti-social behaviour cases
- Conduct tenancy, property, and estate inspections
- Enforce tenancy and lease agreements, including legal proceedings
- Collaborate with internal teams and external agencies to support vulnerable residents
- Respond to enquiries from councillors, MPs, and resident groups
- Promote community engagement and environmental improvements
What We're Looking For
- Strong knowledge of housing and ASB legislation
- Proven experience in social housing or a similar environment
- Excellent communication, problem-solving, and organisational skills
- Ability to work independently and collaboratively
- IT proficiency, including Microsoft Office and housing databases
- Commitment to equality, diversity, and resident empowerment
- Flexibility to attend meetings and make home visits outside normal hours
- UK Driving Licence and own vehicle is desirable but not essential
These posts are subject to a Basic Level DBS Check.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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