Services Manager

Job Title: Services Manager
Ref: SM449
Contract: Permanent
Hours: 30 hours a week (worked over 4 days) with the potential increase to 37 hours after one year
Salary: £37,000- £39,000 pro rata
Location: Home based with travel to their partner's care centres across England and the employer's UK National Centre in Bristol. Candidates will be based within reasonable travelling time to the majority of the 14 centres, across southern and central England.

About the Employer

Our client is the cancer health and wellbeing charity. They help people feel better in mind, body and spirit by offering support through their team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)

This charity helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making these services freely available, the charity's aim is for all people with cancer to be able to access the high-quality support they need.

This organisation has been working in partnership with a private healthcare company, since 2013. They deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, this organisation has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.

The role

As Services Manager, you will lead a team of 8 Wellbeing Consultants across their centres in England. You'll play a key role in recruitment, induction, and ongoing development of staff and therapists, ensuring high quality, compassionate care for people living with cancer.

Key Responsibilities:

• Lead and support a team of Wellbeing Consultants
• Conduct regular site visits, role observations, and audits
• Assist recruitment, induction, and training of new staff
• Ensure quality assurance and safe practice across the service
• Deputise for the Head of Services when required

The individual they are looking for will have:

• Recent experience supporting people in a clinical setting
• Proven experience of managing remote teams
• Strong leadership, communication, and organisational skills
• Experience in training delivery and evaluation
• A relevant healthcare or professional qualification (e.g. Nurse, counsellor)

In return for your hard work and dedication you will enjoy a wide variety of benefits including:

• 30 days holiday plus 8 bank holidays (pro rata)
• Enhanced sick pay after six month's service
• Auto enrolment into the company's pension scheme
• Free Life Assurance
• Family friendly policies with enhanced maternity and paternity leave after one year of service
• Specsavers Corporate eyecare test
• Cycle to work scheme

Thank you for considering this charity, they look forward to hearing from you!

Timetable for appointment
Closing date: Friday 7 November 2025 at 9.00am
First interview: Via Teams on Thursday 13 November
Second interview: In person on Thursday 20 November at the charity's National Centre near Bristol, BS20
Start date: To be agreed upon appointment with successful candidate

Interested?

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This employer committed to promoting equality, diversity, and inclusion throughout the organisation. They are proactively taking action to support EDI and Wellbeing to support their ethos of creating a diverse culture that is reflective of both the employees and the lived experience of all communities touched by cancer. They welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

No agencies please.