Capacity Manager

  • Alexander Lloyd
  • Darlington, County Durham
  • Oct 17, 2025
Full time HR / Recruitment

Job Description

Are you passionate about turning big-picture strategy into real-world impact? Do you thrive when aligning people, processes, and priorities to deliver meaningful change? If so, this role could well be for you!

As a Planning & Capacity Manager, you'll be at the heart of the transformation journey. You'll lead on integrated planning and resource optimisation, ensuring that every project - whether a large-scale transformation or incremental improvement - is aligned to the businesses commitments.

This is a role where your insight, leadership, and problem-solving skills will directly influence how the company delivers across deliver change across Business Services.

What You'll Be Doing

  • Designing and embedding integrated planning models and processes that keep us on track with organisational goals.
  • Balancing the competing demands of change and operations through smart scheduling and capacity planning.
  • Partnering with leaders across the business to forecast needs and allocate resources where they'll make the biggest difference.
  • Leading prioritisation sessions that put members at the centre of our decisions.
  • Turning complex data into meaningful insights and clear recommendations for our senior leadership.
  • Driving continuous improvements in how we plan and deliver.
  • Embedding Project for Web as our go-to tool for resource planning, scheduling, and tracking.

What You'll Bring

  • Proven success in enterprise-wide planning and capacity management at a senior level.
  • Expertise with planning tools such as Microsoft Project.
  • A strong understanding of best practices in planning, change delivery, and governance.
  • Experience in designing and delivering MI that supports cross-functional change.
  • A track record of introducing new ways of working that connect teams and improve outcomes.
  • Excellent communication skills, with the confidence to present at C-suite level.
  • A collaborative approach, strong analytical thinking, and the ability to simplify the complex.

Please quote 51891 when calling Aaron at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.