Job Description
Credit Controller (5-6 Month Contract)
Location: London (Hyde Park) - Hybrid, 2 days per week in the office
Contract: Full-time, 36 hours per week 5-6 month contract via Goodman Masson
Start date: ASAP
Day rate / salary: Competitive
Goodman Masson are delighted to be partnering with a high-profile London-based charity to recruit an experienced Credit Controller on a 5-6 month contract. This role offers the opportunity to make a real impact by supporting the organisation in recovering outstanding debts and improving the accuracy of its debtor ledgers following a period of transformation and system change.
The Role
This is a hands-on role suited to a tenacious, analytical Credit Controller who thrives in a fast-paced and evolving environment. You'll be responsible for managing and recovering outstanding balances, reconciling complex accounts, and supporting the charity in maintaining a clean, accurate debtor ledger.
Key responsibilities include:
Managing debt recovery across two company debtor ledgers.
Prioritising outstanding balances in collaboration with the Finance Manager and Financial Controller.
Communicating professionally with customers to resolve queries and secure payments.
Issuing copy invoices and statements to support debt recovery efforts.
Investigating and reconciling aged transactions and unmatched items.
Identifying and correcting incomplete customer data where needed.
Maintaining thorough documentation of all communications and recovery activity.
Collaborating with internal teams to validate outstanding balances and resolve discrepancies.
About You
You'll bring a proactive, problem-solving approach and the confidence to operate with autonomy in an environment where processes are being modernised.
Essential experience and skills:
Proven experience in a credit control role within a medium to large organisation.
Strong track record of recovering aged debt and reconciling complex customer accounts.
Excellent Excel skills (including data analysis and reconciliation).
High attention to detail, accuracy, and organisation.
Confident communicator with the ability to manage customer relationships effectively.
Strong time management and prioritisation skills.
Desirable:
Experience working within the charity or not-for-profit sector.
