122 jobs found

Our client, a forward-thinking accountancy and advisory firm is seeking a talented Regional Business People Partner , who will report directly to the Chief People Officer. The business is expanding through acquisition and with growth comes complex, fast-moving change. The regional BPP will play a pivotal role in leading HR integration , including TUPE , baseline HR audits, and driving meaningful change management across newly acquired and existing regional teams. You'll be at the heart of enhancing HR maturity - from implementing new HR systems and performance management frameworks, to developing competency models , and strengthening employee relations and engagement . A chance to be hands-on with building the future of HR function. The role: Reporting to the Chief People Officer , you'll act as both strategic advisor and operational partner to the regional leadership teams. Expect to work closely with Partners, Directors and Managers to deliver a full suite of people services aligned to business goals. Key responsibilities include: Partnering with leadership to translate business plans into people strategies. Leading on complex ER cases, restructuring, and organisational design. Supporting M&A activity through TUPE and integration planning. Driving the performance management cycle and coaching leaders on best practice. Enhancing onboarding and talent development initiatives. Leading HR transformation projects - from systems implementation to policy evolution. Using HR data and insights to shape and measure success. You'll need: Experience as a People Business Partner or similar HRBP role (ideally in professional services). Demonstrable exposure to change management, TUPE, employee relations, systems , policy and process implementation . A balance of operational agility and strategic thinking. Strong employment law knowledge and the confidence to advise senior leaders. CIPD Level 7 (or equivalent) Other: 65,000 per annum - plus car allowance May be required to stay overnight, local to other offices as and when needed 25 days annual leave + bank holidays. Hybrid working: 3 days on-site across regional offices, 2 days remote. Life assurance, pension, employee discount scheme and EAP access. 50411JR INDHRR

Senior Planning Officer I am currently working with a Local Authority in the South West who are looking for a Senior Planning Officer. About The Role I am working with a Local Authority in the South West to assist in finding the right candidate to go in and hit the ground running in clearing some complex legacy cases. This role offers hybrid working, with office presence desired once every two to three weeks. About The Candidate The ideal candidate will be RTPI registered or on their way to accreditation and have extensive experience with a range of minor, complex minor and small major applications. When The client is looking to interview and appoint someone as soon as possible. Interested? If you are interested in Town Planning positions at other levels of seniority or you do not feel this role is for you but still would like to speak about other roles, please do make contact.

Financial Controller Reports To: Chief Financial Officer (CFO) Location: Hybrid (1 day a week in Warwickshire office) Sector: High-Growth Business / Scale-Up Environment About the Business Our client is a high-growth business that has experienced significant expansion and is now preparing for its next stage of evolution. With a strong market position and ambitious leadership team, this is a fast-paced and highly dynamic environment where decisions are made quickly, and execution is key. The Role We are seeking a hands-on Financial Controller to work closely with the CFO and senior leadership team in shaping the company's financial strategy, controls, and reporting. This is a pivotal role that blends operational finance with strategic oversight, ideal for someone who thrives in scale-up environments and enjoys rolling up their sleeves to build and improve processes while maintaining a commercial mindset. Key Responsibilities Take full ownership of the day-to-day finance function, including management accounting, month-end close, reconciliations, and cash flow management. Develop and maintain robust financial controls, systems, and processes to support continued growth and investor requirements. Produce timely and accurate monthly management reports, KPI analysis, and board packs to support decision-making. Support strategic financial planning, budgeting, and forecasting activities. Oversee payroll, tax, and compliance with external auditors and advisors. Work cross-functionally to improve financial visibility across the business, embedding commercial discipline in operational decisions. Identify and implement automation and systems improvements to enhance efficiency and data accuracy. Mentor and develop junior members of the finance team as the business continues to grow. About You Qualified accountant (ACA / ACCA / CIMA) with experience in a fast-growing SME or scale-up environment. Hands-on and detail-oriented, comfortable operating both strategically and tactically. Proven experience improving financial systems, controls, and reporting frameworks. Strong stakeholder management skills, able to communicate effectively with both senior leadership and operational teams. Self-sufficient, proactive, and adaptable - thrives in an environment of change and growth. Commercially minded, with the ability to link financial data to business performance. Why Join? Join a high-growth business at a defining stage in its journey. Work directly alongside an experienced and visionary CFO. Dynamic, collaborative culture with genuine autonomy and influence.

Senior Public Relations Manager Contract type: 12 months Fixed Term Maternity Cover, 35 hours per week Location: London, United Kingdom. Subject to right-to-work. UK hybrid working a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. Salary: £48,867 £51,439 per year with excellent benefits Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team The media team strategically leads on both proactive and reactive media activity, engaging with journalists to support WaterAid s mass engagement, partnerships, brand awareness and political influencing. As our Senior PR Manager , you will lead the public relations function for WaterAid and work closely with the three senior media officers you manage, to drive sustainable change. In this role, you will: Lead on developing and delivering innovative integrated, digital first PR campaigns that achieve impactful national, international, local and digital coverage, to support our fundraising and public engagement activities, build WaterAid s profile, and align with wider organisational aims Manage our media around our high-profile strategic partnerships to deliver media projects that meet shared objectives and help our partners become influencers in their sector to drive change Work with the Celebrity and Influencer team to develop effective ways to work with high-profile supporters to build awareness of WaterAid and our work Act as a media spokesperson for WaterAid as required, briefing journalists on and off the record and giving media interviews where necessary Provide professional advice and support to colleagues in the UK, including our Chief Executive and within the WaterAid federation involved in media relations work, and identify opportunities to coordinate media moments across the organisation Manage reputational issues where appropriate in coordination with the Head of Media Write and edit copy as required for print and web outlets Monitor and evaluate coverage and the wider impacts of our media work to guide future strategies Build and maintain relationships with key journalists and broadcasters including the planning and managing of trips to country programmes with journalists, celebrities or for content gathering Join the 24/7 on-call rota and be prepared for travel in the UK and overseas - usually around two weeks per year - as well as some work outside normal office hours, as necessary Undertake any other responsibilities, tasks or activities as reasonably required, including deputising for the Head of Media Champion WaterAid s commitment to equity, inclusion and safeguarding. Requirements To be successful, you will need: Experience of leading, managing and motivating others and driving change Considerable proven experience of working in an in-house media team or PR agency Proven experience of creating and delivering effective and innovative integrated, multi-channel media campaigns with digital media at their core Proven experience of liaising with journalists of all levels especially national and consumer media Experience of utilising digital and social media to deliver PR objectives and aligning media work with owned, shared and paid activities Proven ability to prioritise workload and work under pressure Proven ability to organise, coordinate and evaluate successful projects Strong leadership skills and the ability to motivate and inspire others Excellent verbal communication skills Excellent command of written English to produce written media work of high quality Ability to forge effective working relationships within the team, wider comms department and with colleagues from across the organisation as well as external stakeholders Commitment to personal learning, development and improvement in pursuit of own objectives and those of the team and organisation Commitment to WaterAid s values and a working style that reflects these Although not essential, we d prefer you to have: Experience of international development issues and/or working in the voluntary sector in a communications role Background in journalism Closing date: Applications close 12:00 PM UK time on Monday 10 November 2025. Interviews are expected to take place week commencing 17 November 2025. How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Pre employment screening To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. Benefits 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break. These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances. Our Global Commitment: Our people promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change !

Marketing Manager Contract: Fixed Term,12 months Hours: Full-Time, 40 hours per week Salary : £35,360 Per Annum, Location: Central Oxford OX1 About the Employer Our client is one of the UK's most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change. This art space and gallery welcomes approximately 100,000 visitors each year with approximately 15,000 attendances by schools and community groups in creative learning and participation activities. The organisation's digital content reaches 450,000 through their digital channels annually. Through a wide range of high-quality content creation and programming, they aim to make contemporary art accessible and engaging to the widest audience and to promote creativity in all its visual forms. Over the last 60 years this organisation has brought some of the world's most important artists to Oxford, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists. Our client is a registered charity and receives core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors and friends. About You and the Role The Marketing Manager is responsible for the management and delivery of this organisation's marketing work spanning advertising, social media, print, content creation, data capture and intelligence gathering, evaluation and reporting. Working closely with the Head of Digital and Communications and the Design and Communications Officer, this role is instrumental in the delivery of marketing and communications strategies, and plays a role in nurturing relationships with stakeholders, including partners, artists and audiences. The role will also be responsible for sharing intelligence and ideas to support colleagues across the organisation in identifying/developing new digital strategies to positively impact upon this organisation's reach, engagement, brand and profile. Principal Responsibilities To work closely with the Head of Digital and Communications and in consultation with the wider team, to plan, develop, manage and deliver this organisation's marketing and communications strategies spanning advertising, print, content production and campaign-specific. Develop and manage the organisation's digital marketing work, with assistance from the Design and Communications Officer, including content production for social media, email marketing and website platforms. To manage ticketing for public programme events using Eventbrite. To promote and communicate the artistic programme, spanning exhibitions, projects and learning work, to a diverse and broad range of audiences and stakeholders to support the organisation's targets for visitor figures and online engagement and reach, whilst consistently protecting and building its brand and profile. To lead in promoting the organisation's commercial offer (including the artist-designed café, shop and the hires offer) to a broad range of audiences. To manage multiple programmes of work including content management, scheduling, project delivery and evaluation to ensure that communications work is delivered in an effective and timely manner. To gather and share intelligence to identify new and impactful methods to grow the organisation's communications activities in line with the organisation's mission and business plan. Write effective and accurate copy for a variety of different audiences and channels. Lead internal content production processes to ensure high quality and accurate campaigns are produced on time and within budget. Support the Head of Digital and Communications in the delivery of campaign-specific projects such as fundraising activities and strategic partnerships. Support the Head of Digital and Communications in delivering reports for various stakeholders, including funders and the board, by the management of regular data collection processes. General Liaise with external service providers and ensure high quality relationships are maintained with stakeholders such as artists, VIPs, supporters, and suppliers. Deploy a range of systems/technologies/approaches relevant to marketing to support colleagues in representing this organisation appropriately and effectively. Recruit and line manage temporary interns and volunteer placements. Work with the Head of Digital and Communications and senior management colleagues to contribute personal expertise to strategic planning and report writing. Support the wider work of the Digital and Communications team by attending internal events where appropriate. Accurately manage devolved budgets, reporting regularly to the Head of Digital and Communications. Person Specification Essential A minimum of four years experience of working in a digital marketing or communications role within an arts or comparable organisation. Demonstrable experience of content creation and distribution across a wide range of digital platforms. Experience of creating printed media, including liaising with designers, printers, distributors and ad providers. Experience of working across multiple strands of communications work including campaigns, print, ads, social media, website management and email marketing. Strong knowledge of marketing analytics platforms such as social media and Google Analytics and AdWords. Experience of working professionally on paid social media campaigns. Experience of design packages, such as InDesign, Photoshop, or Canva, and content editing platforms, such as Premier Pro or CapCut. Excellent written, editing and verbal communication skills. Rigorous attention to detail and a keen eye for accuracy. Excellent customer service skills both on the phone, in person and via email Excellent interpersonal, influencing and communications skills. Proven ability to work effectively in collaborative, complex and fast-moving environments. Excellent organisational and project management skills: the ability to schedule, prioritise, budget, deliver and evaluate packages of work. Experience of managing expenditure budgets and an understanding of financial compliance. Ability to work positively and proactively with a broad range of individuals, organisations and audiences. A strong affinity with the values and mission of this organisation. Desirable Knowledge and interest in contemporary arts and visual culture. Understanding of the UK charitable/publicly funded arts sector. Established personal networks within UK arts and culture media sectors. Benefits Pension - An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan. Holiday 25 days annual leave plus eight public bank holidays. Staff discount in Cafe and shop. Closing date for Applications is Midnight on Sunday 9th November 2025 Interviews for the role will be weeks commencing 17th to 24th November 2025 To Apply and for more information Click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). This employer is committed to creating equality of opportunity for all and they value diversity in their team. As part of their Anti-racism Action Plan, they welcome applications from people from the Global Majority who are under-represented in the workforce in this sector. No agencies please.

This is an exciting opportunity for an experienced Finance Analyst to play a key role at University of the Arts London (UAL) managing and analysing university-wide financial management information to develop reports and support strategic decision-making. As Senior Finance Analyst, your remit will cover a wide range of topics, including future year financial planning, in-year management accounts, regular board reports on expenditure and forecasts, cash flow projections, scenario planning and sensitivity analysis, external reporting and ad-hoc projects. Working across each of these areas you will have the opportunity to further develop your skills and knowledge and contribute to the team's continuous improvement efforts. You will also play a key role in the UAL finance data project, supporting analysis and options to improve our chart of accounts for reporting purposes. Your profile You will be an expert finance professional, comfortable working with large amounts of data, extracting key information, and presenting this in an accessible way for a non-finance audience. You will have excellent attention to detail, be capable of reconciling information from multiple sources, and ensuring the underlying data for our reports retains integrity. A strong communicator, you will be capable of engaging with Associate Directors of Finance, Chief Financial Officer, and other senior staff to discuss your reports, analysis and planning models. You will also be a good team player, developing relationships with our network of finance business partners - working with them on our core budgeting, forecasting and reporting processes, and troubleshooting any issues in a positive and collaborative manner. A professional accounting qualification, such as ACA, CIPFA, ACCA, CIMA, (or equivalent) is essential. For further details and to apply please click the apply button. Closing date: 31 October 2025, 11:55 pm. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Do you find your heart singing when you tell the stories of amazing people? Do you want to feel inspired knowing you re improving the health and happiness of patients in our hospitals? And do you have a passion for marketing and communications that will motivate our supporters? Bristol & Weston Hospitals Charity raises funds for all ten hospitals in the University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). Millions of patients pass through the doors each year and 15,000 NHS staff care for them. We re looking for a Communications Manager to work in our small but mighty Brand & Marketing team (who were shortlisted for Communications Team of the Year at last year s Third Sector Awards, no biggie) to raise the charity s profile, drive income and demonstrate the impact our charity makes across the hospitals. Job Summary Ensure effective delivery of the charity s marketing and communication plans to raise the charity s profile, generate income, achieve our fundraising targets and demonstrate the impact the charity makes to its beneficiaries. Working with the Head of Brand & Marketing, you will play a key part in activating our new five-year strategy and successfully communicating our new organisational purpose. You ll master the art of engaging with a wide range of stakeholders in both University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) and the wider community to join us in doing great things. You are our lead press contact and will work with local, regional and national media and partner PR teams to amplify the charity s voice further and generate increased coverage of Bristol & Weston Hospitals Charity (BWHC). You ll lead on key marketing activity, including fundraising events, campaigns and appeals, including the annual Christmas campaign. Central to the role is ensuring we have excellent relationships with our NHS colleagues and hospital staff to enable us to identify storytellers, building on our one team approach and delivering impact reporting. You re our go-to person for our celebrity champions ensuring they are well looked after and engaged with our campaigns and appeals for additional reach and endorsement. Key Accountabilities Share meaningful content and powerful stories Lead the creation of specific charity key messaging and a case for support per project (e.g., Christmas, appeals) and ensure this is adhered to throughout all communications Understand our different audiences, utilising research and insight, and target communications accordingly Work closely with our fundraising teams on a content plan and delivery of communications, understanding the importance of stewardship, internal communications and our calendar of events Develop our impact portfolio, including the creation and design of the annual impact report Sensitively interview our storytellers, including patients, fundraisers and hospital staff, ensuring we re using authentic voices throughout our communications Work closely with our grants team to ensure visibility around the hospitals Edit website content and ensure our news section is up to date Plan, create and post content on BWHC s social media channels Create and submit content for UHBW s Viva Engage that increases awareness and engagement with the charity, working closely with the internal and external UHBW communications teams to utilise other UHBW channels where available Lead on the content and design of Reach, our supporter newsletter, creating engaging and impact driven content Commission new photography and video, including obtaining permissions and consent for use. Monitor our image database to ensure it is compliant with GDPR. Create engaging video content promoting events, appeals or impact as and when relevant. Champion our marketing campaigns Lead the promotion, activity and implementation of integrated marketing plans and materials as and when required across the year Manage the marketing materials workplan for the Brand & Marketing team Be the Brand & Marketing team lead on fundraising events, ensuring they have a good ROI and hit the fundraising/sign up target Work with the Head of Brand & Marketing to ensure any opportunities that arise from our partnership with NHS Charities Together and other charity partners are optimised Play a key role in the development and promotion of new ways of income generation, including merchandising. Forge connections with PR teams and journalists Develop effective contacts and build personal relationships with local journalists and partner PR teams to initiate coverage and build strategic partnerships Lead communications activity for key national celebration/awareness days that BWHC can maximise income or engagement on Support colleagues with media interviews and delivering presentations, including supplying briefings or FAQs where necessary Monitor media coverage to ensure effective evaluation and reporting Lead on crisis communications planning and response and advise the Senior Management team as necessary. Lead by example with internal communications and reporting Support the Head of Brand & Marketing with the quarterly team trustee report Provide data for analysis, KPI monitoring and internal reports Guide our internal communications to ensure BWHC staff are engaged and understand the activities and direction of the charity, including leading on Viva Engage Provide content for speeches, presentations and executive materials Work to continually improve internal processes to ensure they are effective and fit for purpose Support the CEO on LinkedIn content planning and creation To provide cover for colleagues during periods of absence and holiday. Drive planning and budgeting Support the Head of Brand & Marketing in the development of the short and long-term Brand & Marketing strategies, business plans and budgets, prioritising workload across the year Manage the budget throughout the year and ensure any unexpected variance can be explained or accounted for In particular, lead, direct and deliver a new annual communications strategy, which includes our press and public relations strategy and our digital content/activity plan (working closely with the Digital & Communications Officer) Be an engaged member of the Management Team, contributing effectively to all departmental plans Manage and record any accompanying communications expenditure within the Brand & Marketing budget following correct ordering and purchase order procedures. Lead and manage Line manage and offer direction to our two Digital & Communications Officers, ensuring they are supported in their tasks and responsibilities and meet their KPIs and performance targets Hold regular 121s, appraisal meetings and discuss training requirements/plans Support with the recruitment and management of our UHBW Charity Champions and ensure they are engaged, informed and convey key charity messaging Manage the relationship with our Celebrity Champions and ensure they are active and engaged with the charity and utilising their networks to maximise charity benefit and awareness. Deadline for applications: 11:59pm, Sunday 2nd November Interviews planned for: W/C Monday 10th November Benefits 27 days annual holiday entitlement (pro-rata) plus an additional day off on your birthday and a wellbeing day. Plus an additional two days leave after five years of service. Commitment to hybrid and flexible working Competitive pension scheme. We'll match employee pension contributions up to 8% (minimum 5%) Additional support via our enhanced Employee Assistance Programme, including up to eight sessions with a licensed counsellor Life assurance cover - 4x annual salary Commitment to training and development with budget set aside Medicash health plan - claim cash towards a range of medical costs Free Blue Light Card that allows access to hundreds of discounts at major retailers.

Town Planner - Kent (Hybrid) Salary: 35,000 - 45,000 + benefits + flexible working Are you a talented Town Planner looking to develop your career within a dynamic, multi-disciplinary consultancy? We're working with a well-established property, planning, and design practice in Kent that's looking to add an ambitious planner to its growing team. This is a fantastic opportunity to join a business that brings together planners, architects, engineers, and surveyors under one roof - offering you exposure to a wide variety of projects across the public and private sectors. From housing and regeneration to education, infrastructure, and commercial developments, you'll have the chance to work on meaningful projects that shape local communities. The Role As a Town Planner , you'll support a range of planning projects from initial feasibility through to consent. You'll work closely with senior planners and technical teams, contributing to planning strategies, preparing applications, and engaging with local authorities and stakeholders. Key responsibilities: Assisting with the preparation and submission of planning applications and appeals. Conducting planning appraisals and site assessments. Preparing reports, design statements, and supporting documentation. Liaising with clients, consultants, and planning officers. Supporting senior colleagues with major or strategic projects. About You You'll have a degree or master's in Town Planning or a related discipline and be working towards MRTPI status. You should be confident, enthusiastic, and ready to take on a mix of project work in a collaborative team environment. Requirements: RTPI-accredited degree or master's (and ideally some experience in planning consultancy or local authority). Strong knowledge of UK planning policy and legislation. Excellent written and verbal communication skills. Organised, proactive, and eager to learn from senior professionals. What's on Offer Competitive salary based on experience. Hybrid working and flexible hours. 25 days' annual leave plus bank holidays. Ongoing training and full support towards MRTPI chartership. Friendly, multi-disciplinary office environment with clear progression opportunities. If you're looking to develop your planning career within a supportive consultancy that values professional growth, collaboration, and quality of work - we'd love to hear from you.

A rapidly growing national IFA is seeking a Financial Advice Outcomes Specialist to join their expanding Compliance & T&C function. The firm has grown significantly in recent years, from 5 Financial Planners to over 45, with a total headcount of around 150. This newly created role will be integral in driving higher standards across Financial Planning and Technical Specialist teams. The Role This is a home-based position with travel to offices as required. The primary responsibility is to review the quality of advice to ensure it delivers good client outcomes in line with the FCA Consumer Duty and COBS rules. Alongside advice quality reviews, the role will also support the T&C framework, contribute to training delivery, and provide coaching and feedback to advisers. Key responsibilities include: Reviewing advice files to assess suitability and alignment with regulatory standards Providing feedback and remedial action to advisers where needed Supporting the T&C Manager with adviser training, development and monitoring Gathering and analysing KPI data and CPD records Contributing to compliance frameworks, processes, and training initiatives Escalating risks, breaches, or trends to senior management Candidate Profile: CII Diploma in Regulated Financial Planning (DipPFS) or equivalent Proven experience conducting advice quality reviews within retail financial advice Strong working knowledge of FCA rules, Consumer Duty and conduct risk Excellent communication, feedback, and coaching skills High attention to detail and analytical ability Bonus points for additional qualifications such as Equity Release, Long Term Care or Securities. What's on Offer: Salary £40,000 - £50,000 plus bonus and benefits Home-based working with flexible travel Opportunity to progress into a T&C Manager role after a successful period Collaborative, supportive team culture This is a fantastic opportunity for a compliance professional who wants to play a key role in raising advice standards while developing their career in a growing, ambitious national advice firm.

Senior Operations Officer Location: Sark, Channel Islands Salary: £33k to £45k based on previous skills and experience Contract: Two-year fixed term Application Deadline: 12 noon Friday 7th November 2025 Nestled between England and France, Sark is known as the jewel of the Channel Islands. Car-free roads, quirky charm, stunning scenery and renowned starry skies are some of the reasons why Sark is a one-of-a-kind place to live, visit and work. As a self-governing jurisdiction within the Bailiwick of Guernsey, Sark has its own parliament, legal system and administrative structure. Its eighteen elected members serve both local and national functions, supported by a small team of officers who play a vital role in the day-to-day delivery of public services. As part of our ongoing efforts to modernise Sark's public service, we are seeking a second Senior Operations Officer (SOO) to join our team. Working closely with their fellow SOO in a joint leadership team, Committee Office colleagues and the Treasury / finance functions, this role will deliver a wide range of civil service responsibilities, from instructing lawyers on legislation, 'day to day' administration to work on priority projects, such as, public engagement on a new taxation system and a move to a community owned energy provider. Applications, consisting of a covering letter with a CV, should be submitted by an email via the button below by 12 noon, Friday 7th November 2025. This role is based on Sark and applicants will be required to relocate (if not already living on the island). Applicants must have right to work in the UK (confirmation may be required) and a police disclosure / criminal records check sought. Key responsibilities: Deliver and coordinate the implementation of decisions made by Chief Pleas and its Committees A wide range of civil service responsibilities, from instructing lawyers on legislation, 'day to day' administration to work on priority projects Provide operational leadership and manage administrative services to support the effective functioning of government Line managing the Committee Support Officers, ensuring high-quality committee servicing and governance support Draft operational policies and frameworks as directed by elected officials across property, finance, HR and compliance areas Coordinate reform work in areas such as taxation and energy, ensuring effective delivery of agreed priorities Act as a liaison with Guernsey, the UK, and other external jurisdictions on behalf of Chief Pleas Manage government communications to ensure accurate representation of Committee decisions and engagement with stakeholders Maintain accurate records and improve administrative systems to support decision-making and compliance Support organisational change and service improvement as directed by elected leadership. Key focus areas: Tax System Review: working with the Treasury, the Tax Assessor and a tax advisor to coordinate the delivery of approved reforms and provide operational support. Energy Initiatives: support the implementation of policy decisions related to energy and the move to a sustainable green transition. Government Communications: represent and communicate Committee decisions clearly and consistently to internal and external audiences. Skills and experience: Senior-level experience in public or private sector operations Proven ability to manage teams and deliver complex projects Strong understanding of governance and policy implementation Excellent interpersonal and communication skills, particularly in supporting decision-makers Experience in instructing lawyers on complex topics and building relationships with legal colleagues Strong organisational, financial, and planning capability High digital literacy, including Microsoft Office proficiency and website tools Professionalism, confidentiality and sound judgement Experience supporting elected officials or working in a political administrative environment Understanding of small jurisdiction governance or public administration in remote communities Familiarity with taxation systems, energy policy or regulatory compliance Legal or project/change management background Personal qualities: Adaptable and pragmatic in responding to evolving priorities Supportive and respectful of elected decisionmakers and democratic processes Team-oriented, collaborative and resilient under pressure Committed to public service and community engagement Comfortable with life and work in a small, close-knit island setting Additional information: The role is full-time and based on Sark; you must be able to live in the UK to take up this role. A relocation allowance may be available.

The role The Change Portfolio Officer will play a key role in supporting the delivery and oversight of change portfolios within the Money and Pensions Service (MaPS), with a particular focus on AI use cases and digital transformation initiatives. This is a hands-on role, responsible for maintaining accurate portfolio records, supporting governance and reporting, and ensuring effective communication across the organisation. The Portfolio Officer will use advanced project management tools (e.g., Jira, Monday) to track activities, report on benefits realisation and value, and help drive continuous improvement. Key accountabilities Portfolio & Project Management Maintain up-to-date records of portfolio activities using tools such as Jira or Monday. Support the tracking and reporting of benefits realisation and value delivered by portfolio initiatives. Assist in the preparation and delivery of regular portfolio reports for governance forums and senior stakeholders. Ensure all portfolio documentation is accurate, accessible, and aligned with MaPS standards. Governance & Assurance Support the implementation and monitoring of governance procedures across the portfolio. Help coordinate risk and issue management, escalating concerns as appropriate. Facilitate the organisation and documentation of key governance meetings and decision points. Stakeholder Engagement & Communication Work with project leads and stakeholders to ensure portfolio information is current and communicated effectively. Create and update key communication channels, including SharePoint pages and internal newsletters. Support the development of business cases and change documentation as required. Continuous Improvement Identify opportunities to improve portfolio management processes and tools. Contribute to lessons learned and best practice sharing across the team. Skills & experience Essential: Experience supporting delivery projects, workstreams, or acting as a strand lead within a programme or project. Proficient in using project management tools (e.g., Jira, Monday, MS Project). Strong organisational and planning skills, with attention to detail. Experience in tracking and reporting on project benefits, risks, and issues. Ability to work effectively with a wide range of stakeholders, both internal and external. Good written and verbal communication skills. Ability to work independently and collaboratively as part of a team. Proactive and solution-focused approach. Desirable: Experience supporting change or transformation projects, ideally in the public sector. Understanding of governance and reporting routes to support delivery. Familiarity with AI, digital transformation, or technology adoption projects. Exposure to benefits realisation and value tracking methodologies. Qualified in, or experience with, project management methodologies (e.g., PRINCE2, Agile). Other Other

A rapidly growing national IFA is seeking a File Review Officer to join their expanding Compliance function. The firm has grown significantly in recent years, growing from a boutique practice to national wealth management firm with a total headcount of around 150. The Role This is a home-based position with travel to offices as required. The primary responsibility is to review the quality of advice to ensure it delivers good client outcomes in line with the FCA/Company standards. Alongside advice quality reviews, the role will also support the T&C framework, contribute to training delivery, and provide coaching and feedback to advisers. Key responsibilities include: Reviewing advice files to assess suitability and alignment with regulatory standards Providing feedback and remedial action to advisers where needed Supporting the T&C Manager with adviser training, development and monitoring Gathering and analysing KPI data and CPD records Contributing to compliance frameworks, processes, and training initiatives Escalating risks, breaches, or trends to senior management Candidate profile CII Diploma in Regulated Financial Planning (DipPFS) or equivalent Proven experience conducting advice quality reviews within retail financial advice Strong working knowledge of FCA rules, Consumer Duty and conduct risk Excellent communication, feedback, and coaching skills High attention to detail and analytical ability Bonus points for additional qualifications such as Equity Release, Long Term Care or Securities. What's on offer Salary £42,000 - £50,000 Excellent bonus scheme Competitive company benefits Home-based working with flexible travel Clear opportunities to progress Collaborative, supportive team culture

Your new role Are you a proactive and customer-focused IT professional with a strong understanding of Microsoft 365, the latest Microsoft server technologies, Wi-Fi, and network infrastructure? Do you enjoy getting out and pride yourself on delivering the best face-to-face support? This is a hybrid role, part WFH and part site-based role, so you need your own transport, but mileage is paid. What you'll need to succeed Key Responsibilities: Technical Support: Provide comprehensive support for educational applications, cloud technologies, and network infrastructure, ensuring efficient resolution of issues and proactive maintenance. System Management: Manage the installation, upgrade, and maintenance of network infrastructure and a range of applications, ensuring systems are updated and functioning optimally. Maintain all technical documentation relating to a customer site. Project Assistance: Collaborate with the Project Manager on digital transformation projects, managing the planning and implementation phases. Service Support: Act as a senior point of reference for service desk colleagues, maintaining open communication with clients throughout the incident resolution process. Quality Service: Strive to deliver the highest quality service, demonstrating a commitment to customer care and effective communication with both technical and non-technical staff. Requirements: Proficient in Microsoft 365 administration and management, including Entra ID and Intune. An understanding of Microsoft server technologies such as Hyper-V, Active Directory, Group Policy, DNS, DHCP, iSCSi, WDS, MDT, Print Management. Experience of working with and managing wired and wireless network solutions, HP Aruba and CISCO Meraki is favourable. Proficient in supporting and managing MDM solutions, Intune and Meraki are favourable. Experienced in dealing with Windows desktop end user support. What you'll get in return Excellent benefits package Flexible hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

A rapidly growing national IFA is seeking a File Review Officer to join their expanding Compliance function. The firm has grown significantly in recent years, growing from a boutique practice to national wealth management firm with a total headcount of around 150. The Role This is a home-based position with travel to offices as required. The primary responsibility is to review the quality of advice to ensure it delivers good client outcomes in line with the FCA/Company standards. Alongside advice quality reviews, the role will also support the T&C framework, contribute to training delivery, and provide coaching and feedback to advisers. Key responsibilities include: Reviewing advice files to assess suitability and alignment with regulatory standards Providing feedback and remedial action to advisers where needed Supporting the T&C Manager with adviser training, development and monitoring Gathering and analysing KPI data and CPD records Contributing to compliance frameworks, processes, and training initiatives Escalating risks, breaches, or trends to senior management Candidate profile CII Diploma in Regulated Financial Planning (DipPFS) or equivalent Proven experience conducting advice quality reviews within retail financial advice Strong working knowledge of FCA rules, Consumer Duty and conduct risk Excellent communication, feedback, and coaching skills High attention to detail and analytical ability Bonus points for additional qualifications such as Equity Release, Long Term Care or Securities What's on offer Salary £42,000 - £50,000 Excellent bonus scheme Competitive company benefits Home-based working with flexible travel Clear opportunities to progress Collaborative, supportive team culture

A rapidly growing national IFA is seeking a File Review Officer to join their expanding Compliance function. The firm has grown significantly in recent years, growing from a boutique practice to national wealth management firm with a total headcount of around 150. The Role This is a home-based position with travel to offices as required. The primary responsibility is to review the quality of advice to ensure it delivers good client outcomes in line with the FCA/Company standards. Alongside advice quality reviews, the role will also support the T&C framework, contribute to training delivery, and provide coaching and feedback to advisers. Key responsibilities include: Reviewing advice files to assess suitability and alignment with regulatory standards Providing feedback and remedial action to advisers where needed Supporting the T&C Manager with adviser training, development and monitoring Gathering and analysing KPI data and CPD records Contributing to compliance frameworks, processes, and training initiatives Escalating risks, breaches, or trends to senior management Candidate profile CII Diploma in Regulated Financial Planning (DipPFS) or equivalent Proven experience conducting advice quality reviews within retail financial advice Strong working knowledge of FCA rules, Consumer Duty and conduct risk Excellent communication, feedback, and coaching skills High attention to detail and analytical ability Bonus points for additional qualifications such as Equity Release, Long Term Care or Securities. What's on offer Salary £42,000 - £50,000 Excellent bonus scheme Competitive company benefits Home-based working with flexible travel Clear opportunities to progress Collaborative, supportive team culture

Senior Practice Development Adviser We are looking for a Senior Practice Development Adviser to lead the design and delivery of projects that influence local leaders and commissioners to improve the availability of evidence-based support for families across early intervention and children's social care. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: Senior Practice Development Adviser Location: London/hybrid Hours: Full-time, 35 hours/week Salary: £53,300 plus generous benefits Contract: Fixed Term until March 2027 Closing Date: 9th November The Role The team support local areas to use evidence to improve their services and outcomes for children and families. The Senior Practice Development Adviser will work with local leaders to support their decision-making on how to increase the availability of services and approaches that have evidence of improving child outcomes. You will develop and deliver projects which increase the use of evidence in local services for children and families, in relation to the organisational priority areas, and provide senior input on service and practice development relevant to statutory social work and early intervention services. This will include working to encourage greater use of evidence in local service planning and delivery, supporting the generation of new evidence about what works, and liaising with national and local stakeholders to encourage and support evidence use. About You We are looking for someone with in depth understanding of UK policy, legislation and practice relating to children's services, including how this responds to the needs of vulnerable and disadvantaged groups. You will understand the role of evidence in improving local services and assessing their impact and be skilled in supporting others to engage with data and evidence You will have experience of: Management of children's social work and/or early intervention services, and an understanding of local multi-agency systems Working with local leaders and commissioners on service improvement or practice development in a relevant sector, for example children's services, public health, or NHS Managing large and complex projects to time and budget Managing and motivating staff and non-staff teams. The Organisation This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success. Benefits include: 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance Up to five days carers' leave, in a 12-month period, three days paid Paid compassionate leave Enhanced sick pay Enhanced parental leave and pay 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment Employee Assistance Programme with 24/7 counselling, legal and information line Unlimited access to 24/7 GP Mental health support Life cover at x4 annual salary Bike to work scheme. The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James's. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed. Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It's vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities. You may have experience in other areas such as Practice Development Advisor, Senior Practice Development Advisor, Social Worker, Social Work, Children's Worker, Practice supervisor, Early Intervention, Early Intervention Officer, Family Help, Children's Service, Project Manager, Public Health, NHS. This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. There will also be two drop-in sessions to find out more about the role: Tuesday 21 October, 3:30 - 4:15 Wednesday 29 October, 4:00 - 4:45

Job Title: Director of Estates (Infrastructure) Location: Oxford Road, Manchester Salary: Competitive Job type: Full Time, Permanent Closing date: 02/11/2025 About the Role: We are seeking an accomplished and experienced Director of Estates Infrastructure to lead the strategic planning, development, and management of the University's physical infrastructure. In this senior leadership role, you will oversee a diverse capital and maintenance portfolio, ensuring the University's estate supports world class teaching, research, and operational excellence. With responsibility for capital development, compliance, long-term maintenance, you will play a pivotal role in delivering the University's Integrated Infrastructure Plan and contributing to the Manchester 2035 Strategy. If you are a strategic leader with expertise in estates, capital planning and delivery, an infrastructure management maintenance and compliance, and you want to shape the future of one of the UK's most ambitious Universities, this is a brilliant opportunity. Key Responsibilities: Lead the Infrastructure Unit, delivering strategic and operational Estates plans. Oversee the University's 10 year Estates Capital Plan, from feasibility through to delivery. Manage capital and revenue portfolios (circa £100m per annum), ensuring best value and compliance with financial and regulatory standards. Ensure compliance with statutory requirements across fire safety, asbestos, water, gas, electrical, HVAC, and pressure systems. Drive integration of long term Maintenance and Zero Carbon strategies into Estates planning. Work in tandem with IT colleagues, ensuring good IT Systems capability to help create both a digital, and physical infrastructure. Lead frameworks, procurement, and supply chain management for major projects. Manage minor works, small projects, and residential plans through in house teams and external partners. Build strong stakeholder relationships across the University and external partners. Lead, motivate, and develop high-performing professional Estates teams. Represent the University at a senior level, deputising for the Chief Property Officer when required. What we're looking for: Essential Skills and Experience: Degree or professional qualification in architecture, engineering, planning, or surveying. Extensive senior leadership experience in estates and infrastructure within a large, complex organisation. Proven ability to deliver complex capital programmes on time, to budget, and to the highest standards. Strong strategic planning and project management expertise. Excellent stakeholder engagement and influencing skills at senior levels. Strong knowledge of legislation and compliance requirements relating to estates and infrastructure. Demonstrated ability to lead organisational change and foster a one team culture. Strong IT literacy, including Microsoft 365. Desirable Skills and Experience: Experience in Higher Education or a similarly complex environment. Track record of embedding sustainability and zero carbon initiatives in estates strategies. Experience of major contract and framework management. Why work at The University of Manchester? Join a world-class institution that values diversity and equality in the workplace. Benefit from a range of staff benefits, including family-friendly policies, flexible working arrangements, and career development opportunities. Access to training and mentorship to support your career growth, with structured development plans and performance reviews. Be part of a global institution in a vibrant, culturally diverse city, with support for international applicants and relocation assistance. The University of Manchester is committed to providing a supportive and inclusive environment where all employees can thrive. We invite applications from all backgrounds and look forward to welcoming the next member of our team to the Directorate of Estates and Facilities. What you will get in return: Fantastic market leading Pension scheme Excellent employee health and wellbeing services including an Employee Assistance Programme Exceptional starting annual leave entitlement, plus bank holidays Additional paid closure over the Christmas period Local and national discounts at a range of major retailers As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit. Our University is positive about flexible working. Hybrid working arrangements may be considered. Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Any CV's submitted by a recruitment agency will be considered a gift. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience or relevant job titles of; Director of Facilities Management, Head of Estates, Estates Director, may also be considered.

Senior Practice Development Adviser We are looking for a Senior Practice Development Adviser to lead the design and delivery of projects that influence local leaders and commissioners to improve the availability of evidence-based support for families across early intervention and children s social care. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: Senior Practice Development Adviser Location: London/hybrid Hours: Full-time, 35 hours/week Salary: £53,300 plus generous benefits Contract: Fixed Term until March 2027 Closing Date: 9th November The Role The team support local areas to use evidence to improve their services and outcomes for children and families. The Senior Practice Development Adviser will work with local leaders to support their decision-making on how to increase the availability of services and approaches that have evidence of improving child outcomes. You will develop and deliver projects which increase the use of evidence in local services for children and families, in relation to the organisational priority areas, and provide senior input on service and practice development relevant to statutory social work and early intervention services. This will include working to encourage greater use of evidence in local service planning and delivery, supporting the generation of new evidence about what works, and liaising with national and local stakeholders to encourage and support evidence use. About You We are looking for someone with in depth understanding of UK policy, legislation and practice relating to children s services, including how this responds to the needs of vulnerable and disadvantaged groups. You will understand the role of evidence in improving local services and assessing their impact and be skilled in supporting others to engage with data and evidence You will have experience of: Management of children s social work and/or early intervention services, and an understanding of local multi-agency systems Working with local leaders and commissioners on service improvement or practice development in a relevant sector, for example children s services, public health, or NHS Managing large and complex projects to time and budget Managing and motivating staff and non-staff teams. The Organisation This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success. Benefits include: 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance Up to five days carers leave, in a 12-month period, three days paid Paid compassionate leave Enhanced sick pay Enhanced parental leave and pay 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment Employee Assistance Programme with 24/7 counselling, legal and information line Unlimited access to 24/7 GP Mental health support Life cover at x4 annual salary Bike to work scheme. The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed. Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees People are at the heart of everything we do. It s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities. You may have experience in other areas such as Practice Development Advisor, Senior Practice Development Advisor, Social Worker, Social Work, Children s Worker, Practice supervisor, Early Intervention, Early Intervention Officer, Family Help, Children s Service, Project Manager, Public Health, NHS. This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. There will also be two drop-in sessions to find out more about the role: Tuesday 21 October, 3:30 4:15 Wednesday 29 October, 4:00 - 4:45 To register to a drop in session please see our job pack to register. Please note that you will only need to attend one drop in session.

Primary Role Purpose The Family Court Pathfinder Programme is being trialled in selected court jurisdiction areas across the country. Due to this being expanded across the Black Country, THW have an exciting opportunity to work alongside partners from across the region to deliver specialist support as part of this project. The purpose of the programme is to address the ways in which Family Court processes fail victims of domestic abuse, and to ensure that practice changes and victims are able to access justice. The Pathfinder is tasked with ensuring that safe decisions are made about the future of children and that the safety and well-being of those children and of the non-abusive partner can be sustained throughout the court process and beyond, into the future. Essential to the work of the Family Court Pathfinder is the role of the Pathfinder IDVA, who will work in a way that empowers the victims/survivors and their children, helping them to navigate the process with confidence, and secure outcomes that are safe and respectful of their needs as the victims of domestic abuse. The Independent Domestic Violence Advisor (IDVA) Job Role Pathfinder IDVAs will be the main point of contact and support for victim/survivors and their children in the Family Court process, ensuring that they are well-informed and prepared for proceedings, and that they are well-supported throughout. Pathfinder IDVAs will provide detailed reports for the court to ensure that the impact of domestic abuse on the family as a whole and on the children is fully appreciated and understood. Pathfinder IDVAs will be the subject matter experts for the Court in relation to domestic abuse and will offer advice and training to court officers and staff to promote the better understanding of the dynamics of domestic abuse within the Court setting. This is a challenging role that requires empathy, compassion, excellent interpersonal and caseload management skills, and confidence working with partner agencies and advocating for clients. Organisational Accountability As a member of the organisation, the postholder will be jointly responsible with their wider peers in ensuring The Haven Wolverhampton fulfils its objectives and operates effectively and ethically. The postholder will prioritise the experience and welfare of service users and will fully understand relevant safeguarding policy and procedure in order to best support and protect them from harm. The postholder will report directly to an appropriate operational manager or coordinator within their business area and will be accountable to them, to their peers and to the organisation s Senior Leadership Team. The postholder will be prepared to support and cover their operational manager or coordinator as required. The postholder will be responsible for delivering the operational objectives of their business area under the direction of the line manager. The postholder will fully understand their responsibilities within the organisation s governance structure and will prioritise compliance. The postholder will proactively contribute towards an environment which is efficient, productive and supportive. The postholder will proactively report compliance and delivery concerns identified within the organisation and contribute towards an environment of accountability and continued improvement. Principle Accountability Act as the main point of contact and support for victim/survivors and their children in the Family Court process. 1. Identify and assess the risks and needs of victims of domestic abuse referred to the service using the DASH alongside Stalking, Honour-based Violence Risk Assessments, and Severity of Abuse Grid (SOAG), and where necessary the Respect Toolkit. 2. Implement additional assessments to support identification of victim and perpetrators in cases where counter allegations are made. 3. Familiarise the victim/survivor and their children with the Family Court setting and processes. 4. Ensure that the victim/survivor is accompanied to court hearings by someone who can provide them with effective support. 5. Ensure that the victim/survivor is able to attend court safely and without fear of harassment, using sector best-practice risk assessments and safety planning. 6. Provide post-court support and safety planning relevant to any orders imposed by the court. 7. Refer into THW other support services to meet the family s needs eg support for children/young people, counselling, peer group work, 1:1 specialist support 8. Ensure information and support is provided to victim/survivors to reduce the potential for misunderstandings, to enable them to avert conflict escalation, and to avoid breakdowns in compliance. 9. Inform victim/survivors on the best way to proceed in cases of non-compliance by other party. 10. Be an active member of multi-agency case meetings, maintaining good communications with other professionals involved and advocacy for the victim. Provide detailed reports for partner agencies and for the court. 11. Work with CAFCASS and all other relevant partners to ensure the timely collection and presentation of all information needed for court decision-making. 12. Produce detailed reports for CAFCASS and for the court i.e. Child Impact Reports. Act as subject matter experts for the Family Court in relation to domestic abuse. 13. Develop good working relationships with Family Court partner agencies and liaise with agencies about the risks and needs of victims 14. Provide advice and training to court officers and staff to promote the better understanding of the dynamics of domestic abuse within the Court setting. 15.Take steps to ensure that the impact of domestic abuse on the family as a whole and on the children is fully appreciated and understood by all involved in their journey through the court process. Safeguarding and administration. 16. Record case work accurately and ensure the administration of caseload is always up to date. 17. Attend regular case review meetings to communicate information regarding cases and share information around high-risk cases. 18. Participate in the work of safeguarding children and vulnerable adults, following THW policies and procedures, and the policies and procedures of the Local Children and Adult Safeguarding Boards. 19. Ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the service manager or a DSL at THW. Additional Accountability The postholder may be expected to undertake wider duties outside of the scope of this job description on an ad-hoc basis which are appropriate to the level of the role and experience of the individual. Shift Work and Flexibility The postholder may be expected to work shifts, unsociable hours and may be expected to do so on a rota basis. This will be agreed on an individual basis depending upon the requirements of the role, business need and any reasonable adjustments required, and will be captured within the postholder s contract.