TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a UK Regional Market Lead - Technical Product Management (TPM) to join our growing team. This is a senior leadership role responsible for overseeing all TPMs within a designated region. This role acts as the strategic and technical anchor for the region, ensuring alignment between global technology strategy and regional business priorities. The Regional Lead is expected to deeply understand the regional business landscape, systems architecture, and stakeholder dynamics, serving as both a subject matter expert and a trusted advisor. Day to Day You'll Be: Regional TPM Leadership Lead, mentor, and manage TPMs embedded across product lines and market initiatives within the region. Drive consistency in TPM practices, delivery excellence, and platform maturity across regional teams. Business Pulse & Strategic Alignment Maintain a deep understanding of the region's business priorities, regulatory environment, and customer needs. Translate regional business goals into actionable technical strategies and execution plans. Architecture & Systems Expertise Act as the regional SME for systems, platforms, and architecture. Partner with engineering and architecture teams to ensure scalable, secure, and regionally optimized solutions. Stakeholder Influence & Advocacy Build strong relationships with regional business leaders, CIOs, and external partners. Represent the region in global forums, advocating for regional needs, constraints, and innovations. Execution Oversight Ensure TPMs are driving outcome-focused delivery across platforms and services. Monitor delivery progress, unblock dependencies, and escalate risks as needed. Communication & Visibility Establish transparent communication channels between regional TPMs and global leadership. Provide regular updates on regional delivery health, business impact, and technical challenges. Essential Skills & Experience: Track record years of experience in product management, technical delivery, or enterprise architecture roles. Prior experience in regional leadership or market-facing roles preferred. Proven track record of managing TPMs or similar roles across multiple product lines. Deep understanding of enterprise systems, data platforms, and integration patterns. Experience in managing cross-functional technical teams and complex delivery environments. Strategic thinker with strong business acumen and regional market awareness. Influential communicator with proven stakeholder management and negotiation skills. Collaborative leader with a bias for action and outcome orientation. Strong track-record in product management, technical delivery, or enterprise architecture roles. Prior experience in regional leadership or market-facing roles preferred. Proven track record of managing TPMs or similar roles across multiple product lines. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Manager, Product Management
Dec 07, 2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a UK Regional Market Lead - Technical Product Management (TPM) to join our growing team. This is a senior leadership role responsible for overseeing all TPMs within a designated region. This role acts as the strategic and technical anchor for the region, ensuring alignment between global technology strategy and regional business priorities. The Regional Lead is expected to deeply understand the regional business landscape, systems architecture, and stakeholder dynamics, serving as both a subject matter expert and a trusted advisor. Day to Day You'll Be: Regional TPM Leadership Lead, mentor, and manage TPMs embedded across product lines and market initiatives within the region. Drive consistency in TPM practices, delivery excellence, and platform maturity across regional teams. Business Pulse & Strategic Alignment Maintain a deep understanding of the region's business priorities, regulatory environment, and customer needs. Translate regional business goals into actionable technical strategies and execution plans. Architecture & Systems Expertise Act as the regional SME for systems, platforms, and architecture. Partner with engineering and architecture teams to ensure scalable, secure, and regionally optimized solutions. Stakeholder Influence & Advocacy Build strong relationships with regional business leaders, CIOs, and external partners. Represent the region in global forums, advocating for regional needs, constraints, and innovations. Execution Oversight Ensure TPMs are driving outcome-focused delivery across platforms and services. Monitor delivery progress, unblock dependencies, and escalate risks as needed. Communication & Visibility Establish transparent communication channels between regional TPMs and global leadership. Provide regular updates on regional delivery health, business impact, and technical challenges. Essential Skills & Experience: Track record years of experience in product management, technical delivery, or enterprise architecture roles. Prior experience in regional leadership or market-facing roles preferred. Proven track record of managing TPMs or similar roles across multiple product lines. Deep understanding of enterprise systems, data platforms, and integration patterns. Experience in managing cross-functional technical teams and complex delivery environments. Strategic thinker with strong business acumen and regional market awareness. Influential communicator with proven stakeholder management and negotiation skills. Collaborative leader with a bias for action and outcome orientation. Strong track-record in product management, technical delivery, or enterprise architecture roles. Prior experience in regional leadership or market-facing roles preferred. Proven track record of managing TPMs or similar roles across multiple product lines. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Manager, Product Management
Global Leading Technology Brand SaaS - Platform based Technology Services C# .NET Angular SQL Server AWS Woking Surrey or Leeds HQ/Hybrid Working £100,000 salary + £15k bonus (paid quarterly) + benefits package Our client a global technology leader is currently looking for a Hands on Software Development Manager to coordinate the delivery of Software Product Development by managing a programme of sprint teams responsible for key products. Develop and implement Strategy to maintain agile delivery of features and maintain output across all development teams resulting in continued rapid growth across all products. Reporting to the Development Leader and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Management 70%, Coding 30% - C# .Net Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers, Quality & Product professionals to ensure high performance across the team. Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs.
Dec 07, 2025
Full time
Global Leading Technology Brand SaaS - Platform based Technology Services C# .NET Angular SQL Server AWS Woking Surrey or Leeds HQ/Hybrid Working £100,000 salary + £15k bonus (paid quarterly) + benefits package Our client a global technology leader is currently looking for a Hands on Software Development Manager to coordinate the delivery of Software Product Development by managing a programme of sprint teams responsible for key products. Develop and implement Strategy to maintain agile delivery of features and maintain output across all development teams resulting in continued rapid growth across all products. Reporting to the Development Leader and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Management 70%, Coding 30% - C# .Net Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers, Quality & Product professionals to ensure high performance across the team. Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs.
VP Engineering - Hands on Start-up Scale up - growth Leading Technology AI Brand SaaS - Platform based Technology Services London/City Attractive salary + equity package Our client a global technology leader is currently looking for a VP Engineering Manager to work with the CEO to guide the provision of Software Development for an exciting new AI product already integrated with industry leading Property Maintenance organisations. Reporting to the CTO and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Hands on Python Architecture and Code strategy and development Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs.
Dec 07, 2025
Full time
VP Engineering - Hands on Start-up Scale up - growth Leading Technology AI Brand SaaS - Platform based Technology Services London/City Attractive salary + equity package Our client a global technology leader is currently looking for a VP Engineering Manager to work with the CEO to guide the provision of Software Development for an exciting new AI product already integrated with industry leading Property Maintenance organisations. Reporting to the CTO and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Hands on Python Architecture and Code strategy and development Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs.
Leading Subsea Equipment Specialist Position: Systems Engineer Job ID: 264/34 Location: Newcastle Salary: £45,000 £55,000 (depending on experience) with 5% Yearly bonus Type: Permanent / Full Time Benefits Include: Pension scheme (up to 6% employer contribution) Life assurance (3x annual salary) Income protection Bupa PMI (after 3 months) Flexible benefits platform (car scheme, cycle to work, dental insurance, critical illness cover, buy/sell holidays) Long service awards scheme Free canteen facilities and refreshments HSB Technical Ltd is a specialist recruiter in the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors . Visit: (url removed) for a full list of vacancies. We are working closely with a globally recognised subsea equipment specialist , well-known for its engineering excellence and innovative technologies. With a strong track record in delivering advanced equipment to clients worldwide, they are now looking to expand their engineering team with the appointment of a Systems Engineer . About the Role: Systems Engineer The Systems Engineer will be at the centre of designing, developing, and delivering advanced subsea systems . This role is highly varied and offers the chance to work across the full project lifecycle from early concept development and technical proposals through to final delivery and client handover. You will play a pivotal role in supporting both commercial bids and technical development projects , with a strong emphasis on the design and engineering of complex subsea systems . This includes developing innovative, high-quality system designs that achieve the right balance between performance, safety, and practicality. Working alongside senior engineers, project managers, and sales teams, you will transform customer requirements into detailed design concepts and technical solutions that not only meet project specifications but also contribute to the company s long-term engineering and product innovation strategies . This role is ideal for an engineer who enjoys combining technical design, problem-solving, and creativity , and who thrives in a dynamic environment where every project brings new challenges. Key Duties & Responsibilities: Lead the development of full-system technical solutions from concept to execution Carry out engineering calculations, performance analysis, and detailed system definitions Produce high-quality technical visuals including CAD models, renders, and animations Contribute to the tendering process , attending client meetings and technical reviews Work closely with Chief Engineers on innovative and bespoke equipment solutions Maintain and manage CAD documentation, performance data, and system libraries Provide technical support to the sales team, including presentations, demonstrations, and bid support Act as a technical authority during project execution, participating in major design reviews and ensuring compliance with specifications Qualifications & Requirements: Degree in Mechanical or Electrical Engineering (or equivalent) Proven experience in design engineering for low-volume, high-value equipment Strong technical knowledge of deck equipment, hydraulics, electrical systems, controls, and software Exposure to cross-disciplinary engineering fields such as structural, hydraulic, and subsea Skilled in AutoCAD and Autodesk Inventor Offshore or maritime sector experience (desirable but not essential) Creative, detail-driven, and able to meet tight project deadlines A proactive, open-minded team player with ambition to grow technically and commercially This vacancy is being advertised by HSB Technical Ltd , who have been appointed as the recruitment partner for this role.
Dec 06, 2025
Full time
Leading Subsea Equipment Specialist Position: Systems Engineer Job ID: 264/34 Location: Newcastle Salary: £45,000 £55,000 (depending on experience) with 5% Yearly bonus Type: Permanent / Full Time Benefits Include: Pension scheme (up to 6% employer contribution) Life assurance (3x annual salary) Income protection Bupa PMI (after 3 months) Flexible benefits platform (car scheme, cycle to work, dental insurance, critical illness cover, buy/sell holidays) Long service awards scheme Free canteen facilities and refreshments HSB Technical Ltd is a specialist recruiter in the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors . Visit: (url removed) for a full list of vacancies. We are working closely with a globally recognised subsea equipment specialist , well-known for its engineering excellence and innovative technologies. With a strong track record in delivering advanced equipment to clients worldwide, they are now looking to expand their engineering team with the appointment of a Systems Engineer . About the Role: Systems Engineer The Systems Engineer will be at the centre of designing, developing, and delivering advanced subsea systems . This role is highly varied and offers the chance to work across the full project lifecycle from early concept development and technical proposals through to final delivery and client handover. You will play a pivotal role in supporting both commercial bids and technical development projects , with a strong emphasis on the design and engineering of complex subsea systems . This includes developing innovative, high-quality system designs that achieve the right balance between performance, safety, and practicality. Working alongside senior engineers, project managers, and sales teams, you will transform customer requirements into detailed design concepts and technical solutions that not only meet project specifications but also contribute to the company s long-term engineering and product innovation strategies . This role is ideal for an engineer who enjoys combining technical design, problem-solving, and creativity , and who thrives in a dynamic environment where every project brings new challenges. Key Duties & Responsibilities: Lead the development of full-system technical solutions from concept to execution Carry out engineering calculations, performance analysis, and detailed system definitions Produce high-quality technical visuals including CAD models, renders, and animations Contribute to the tendering process , attending client meetings and technical reviews Work closely with Chief Engineers on innovative and bespoke equipment solutions Maintain and manage CAD documentation, performance data, and system libraries Provide technical support to the sales team, including presentations, demonstrations, and bid support Act as a technical authority during project execution, participating in major design reviews and ensuring compliance with specifications Qualifications & Requirements: Degree in Mechanical or Electrical Engineering (or equivalent) Proven experience in design engineering for low-volume, high-value equipment Strong technical knowledge of deck equipment, hydraulics, electrical systems, controls, and software Exposure to cross-disciplinary engineering fields such as structural, hydraulic, and subsea Skilled in AutoCAD and Autodesk Inventor Offshore or maritime sector experience (desirable but not essential) Creative, detail-driven, and able to meet tight project deadlines A proactive, open-minded team player with ambition to grow technically and commercially This vacancy is being advertised by HSB Technical Ltd , who have been appointed as the recruitment partner for this role.
Platform Manager (AWS) / London or Leeds (Hybrid) / up to 90,000 We're looking for an experienced Platform Manager to take full ownership of a mission-critical, cloud-native platform transforming the way the UK housing market operates. You'll lead the UK Platform Team, drive incident response, ensure stability, and champion observability and service governance - all while collaborating with global technology teams. Opportunities like this are rare: you'll help bring a proven digital housing platform to the UK, building the operational model from the ground up, setting standards, and shaping how the market works for years to come. If you thrive in platform operations, service delivery, and incident leadership - and want to make a real impact in a high-profile environment - this is your chance to lead a modern platform at the cutting edge of financial technology and help change an entire industry. What do we need from you? Proven experience in Platform Operations, leading on platform reliability Hands-on familiarity with: AWS, Linux, Terraform, CI/CD pipelines Monitoring/observability tech such as Grafana, Prometheus, Splunk, New Relic, PagerDuty Basic diagnostics using SQL/PostgreSQL Strong background managing P1 and P2 incidents Ability to lead small teams Exposure to risk, audit, DR/BCP, and working within regulated environments (FCA/PRA ideal, but not essential) Clear communication skills to collaborate with engineering, security, and senior stakeholders Role Overview You will lead the UK Platform Team, ensuring stable, secure, and high-performing platform operations. This includes incident leadership, platform monitoring, service governance, and alignment with UK regulatory expectations. You'll act as the UK operational bridge between local and global engineering and service teams. Key Focus Areas Own UK platform operations end-to-end - from daily stability and observability to releases, patching, and service transitions. Lead major incidents with confidence, driving fast technical triage, clear comms, and rapid service restoration. Lift platform performance by owning SLAs/KRIs, chairing UK-Global ops forums, and managing key vendors. Shape their technical excellence through smart monitoring, alerting, dashboards, DR/BCP readiness, and close collaboration with Engineering, Security, and Customer Support. Build and lead a high-performing Platform Team, setting culture and coaching engineers. Protect platform resilience by maintaining risk controls, supporting audits, and ensuring compliance with FCA/PRA expectations. What's in it for you? High-impact platform ownership Opportunity to shape the platform capability from the ground up, while providing global exposure Work at the cutting edge of technology, transforming the way the UK housing market operates for years to come Work in a modern cloud-native environment (AWS/Terraform/observability stack) Hybrid Leeds or London - working out as roughly 20-25 office days per year Up to 90,000 Applications for the role will close by Friday 28th November. If this role is of interest and you'd like to find out more, please get in touch with Dominic Brown / send your CV Platform Manager (AWS) / London or Leeds (Hybrid) / up to 90,000 "At Corecom, we don't just accept differences, we celebrate them and thrive on them for the benefit of our employees, our clients and our candidates. Internally, we thrive from our differences and want our employees to be proud to be themselves and proud to be Corecom. Externally, we utilise those differences
Dec 06, 2025
Full time
Platform Manager (AWS) / London or Leeds (Hybrid) / up to 90,000 We're looking for an experienced Platform Manager to take full ownership of a mission-critical, cloud-native platform transforming the way the UK housing market operates. You'll lead the UK Platform Team, drive incident response, ensure stability, and champion observability and service governance - all while collaborating with global technology teams. Opportunities like this are rare: you'll help bring a proven digital housing platform to the UK, building the operational model from the ground up, setting standards, and shaping how the market works for years to come. If you thrive in platform operations, service delivery, and incident leadership - and want to make a real impact in a high-profile environment - this is your chance to lead a modern platform at the cutting edge of financial technology and help change an entire industry. What do we need from you? Proven experience in Platform Operations, leading on platform reliability Hands-on familiarity with: AWS, Linux, Terraform, CI/CD pipelines Monitoring/observability tech such as Grafana, Prometheus, Splunk, New Relic, PagerDuty Basic diagnostics using SQL/PostgreSQL Strong background managing P1 and P2 incidents Ability to lead small teams Exposure to risk, audit, DR/BCP, and working within regulated environments (FCA/PRA ideal, but not essential) Clear communication skills to collaborate with engineering, security, and senior stakeholders Role Overview You will lead the UK Platform Team, ensuring stable, secure, and high-performing platform operations. This includes incident leadership, platform monitoring, service governance, and alignment with UK regulatory expectations. You'll act as the UK operational bridge between local and global engineering and service teams. Key Focus Areas Own UK platform operations end-to-end - from daily stability and observability to releases, patching, and service transitions. Lead major incidents with confidence, driving fast technical triage, clear comms, and rapid service restoration. Lift platform performance by owning SLAs/KRIs, chairing UK-Global ops forums, and managing key vendors. Shape their technical excellence through smart monitoring, alerting, dashboards, DR/BCP readiness, and close collaboration with Engineering, Security, and Customer Support. Build and lead a high-performing Platform Team, setting culture and coaching engineers. Protect platform resilience by maintaining risk controls, supporting audits, and ensuring compliance with FCA/PRA expectations. What's in it for you? High-impact platform ownership Opportunity to shape the platform capability from the ground up, while providing global exposure Work at the cutting edge of technology, transforming the way the UK housing market operates for years to come Work in a modern cloud-native environment (AWS/Terraform/observability stack) Hybrid Leeds or London - working out as roughly 20-25 office days per year Up to 90,000 Applications for the role will close by Friday 28th November. If this role is of interest and you'd like to find out more, please get in touch with Dominic Brown / send your CV Platform Manager (AWS) / London or Leeds (Hybrid) / up to 90,000 "At Corecom, we don't just accept differences, we celebrate them and thrive on them for the benefit of our employees, our clients and our candidates. Internally, we thrive from our differences and want our employees to be proud to be themselves and proud to be Corecom. Externally, we utilise those differences
The opportunity: An exciting time to join a global manufacturing and engineering firm with multiple sites UK wide/globally. The role will offer longevity and a long term career with the chance to work on big infra projects. It is a great opportunity for a senior tech/fairly recent IT Leader to step up and join a Global firm and all the opportunity that will bring. Alternatively you could be an established leader looking for a long term home. Description of the company: The IT Department is a global department with technicians and support based at most sites. The work is shared and IT deal with issues from all sites (nobody is allocated their own site), therefore a great deal of communication skills and flexibility is required. The UK business currently employs around (Apply online only) employees with an average service history of 12 years. Stockport has around (Apply online only) staff and the average length of service here is 11 years. Role Purpose: To support Computer applications and platforms within an office and manufacturing environment. The team are therefore both 1st and 2nd line focused but the added ability to get heavily involved in a high number of 3rd line projects. You will provide unparalleled IT support services while managing day-to-day operations alongside other Technicians in UK Wide sites and supporting the Global IT Team based in the US. This role requires a mix of technical expertise and a strong focus on delivering white-glove service levels. The ideal candidate will be have a good mix of skills including the ability to converse across a range of business levels and will have a solid understanding of Google Workspace, Citrix environments, and advanced troubleshooting of Windows operating systems. Roles & Responsibilities: Responsible for a few engineers in the U.K and working with the support of various IT Leaders, based in global cost centres in the U.S/Singapore. Respond to requests for technical assistance in person, via phone and helpdesk. Assist with diagnosing and resolving technical hardware and software issues. Log all helpdesk interactions. Follow standard operating procedures. Redirect IT issues to appropriate resources. Identify and escalate issues requiring urgent attention. Create and maintain user accounts in Active directory and Google Administration console. Build and refurbish PC Base and Laptops as required. Other duties and projects as assigned. Requirements: Google experience using and/or supporting components of the Google Suite of applications including, but not limited to Gmail, Google Docs, Google Sheets and Google Calendar. (Not essential) MCP (Microsoft Certified Professional) in Windows 10/11 environment. (Not Essential) Understanding and experience of CompTIA A+ (PC Hardware Break Fix), exposure to Windows Server environment, SQL, Jira Helpdesk and bespoke system support would be advantageous. 1-2 year experience in an IT support role both desk and shop floor. HNC/HND or degree equivalent in Computing (Not essential)
Dec 05, 2025
Full time
The opportunity: An exciting time to join a global manufacturing and engineering firm with multiple sites UK wide/globally. The role will offer longevity and a long term career with the chance to work on big infra projects. It is a great opportunity for a senior tech/fairly recent IT Leader to step up and join a Global firm and all the opportunity that will bring. Alternatively you could be an established leader looking for a long term home. Description of the company: The IT Department is a global department with technicians and support based at most sites. The work is shared and IT deal with issues from all sites (nobody is allocated their own site), therefore a great deal of communication skills and flexibility is required. The UK business currently employs around (Apply online only) employees with an average service history of 12 years. Stockport has around (Apply online only) staff and the average length of service here is 11 years. Role Purpose: To support Computer applications and platforms within an office and manufacturing environment. The team are therefore both 1st and 2nd line focused but the added ability to get heavily involved in a high number of 3rd line projects. You will provide unparalleled IT support services while managing day-to-day operations alongside other Technicians in UK Wide sites and supporting the Global IT Team based in the US. This role requires a mix of technical expertise and a strong focus on delivering white-glove service levels. The ideal candidate will be have a good mix of skills including the ability to converse across a range of business levels and will have a solid understanding of Google Workspace, Citrix environments, and advanced troubleshooting of Windows operating systems. Roles & Responsibilities: Responsible for a few engineers in the U.K and working with the support of various IT Leaders, based in global cost centres in the U.S/Singapore. Respond to requests for technical assistance in person, via phone and helpdesk. Assist with diagnosing and resolving technical hardware and software issues. Log all helpdesk interactions. Follow standard operating procedures. Redirect IT issues to appropriate resources. Identify and escalate issues requiring urgent attention. Create and maintain user accounts in Active directory and Google Administration console. Build and refurbish PC Base and Laptops as required. Other duties and projects as assigned. Requirements: Google experience using and/or supporting components of the Google Suite of applications including, but not limited to Gmail, Google Docs, Google Sheets and Google Calendar. (Not essential) MCP (Microsoft Certified Professional) in Windows 10/11 environment. (Not Essential) Understanding and experience of CompTIA A+ (PC Hardware Break Fix), exposure to Windows Server environment, SQL, Jira Helpdesk and bespoke system support would be advantageous. 1-2 year experience in an IT support role both desk and shop floor. HNC/HND or degree equivalent in Computing (Not essential)
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP's that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client's buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an "expert" in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes - all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP's work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Dec 05, 2025
Full time
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP's that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client's buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an "expert" in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes - all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP's work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
Dec 05, 2025
Full time
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
Consortium Professional Recruitment
Hull, Yorkshire
Head of PLM and Operational Technology Job Title: Head of PLM and Operational Technology Location: Hessle, Melton, Hull Salary: £60,000 to £70,000 plus enhanced benefits Employment: Permanent, Full Time Head of PLM and Operational Technology This global engineering led manufacturer is accelerating investment across its digital product development, digital manufacturing systems and smart factory landscape. The business is now seeking a Head of PLM and Operational Technology who will play a senior role in shaping, steering and supporting the strategy, delivery and optimisation of the systems underpinning R&D, Engineering, Procurement and Production. These platforms sit at the centre of how products are designed, engineered and manufactured, and this role provides the strategic leadership that ensures they evolve cohesively, integrate effectively and deliver measurable value across the entire lifecycle. A development-focused PLM & OT Manager role is also being recruited in parallel, providing a progression route for high-potential candidates About the Opportunity As the Head of PLM and Operational Technology, you will guide the development and enhancement of PLM, MES and OT platforms that support both product development and modern manufacturing operations. With continued investment across digital systems and Industry 4.0 capability, this role offers genuine opportunity to shape a multi site landscape and influence how the organisation's core technologies progress.Working closely with cross functional teams in R&D, Engineering, Procurement, Quality and Production, you will help ensure systems work seamlessly together, enabling strong data flow, better decision making and greater operational efficiency. This is a position that sits at the heart of the organisation's digital journey, offering both strategic input and hands on leadership in key integration initiatives. What You Will Lead Steering the long term PLM and Operational Technology strategy to support the organisation's engineering and manufacturing objectives Supporting and optimising enterprise PLM platforms across product design, data control and engineering change processes Overseeing OT systems including MES, SCADA and machine connectivity, working in partnership with engineering teams and external specialists Leading integration activity across PLM, ERP and MES platforms to deliver end to end visibility from design to production Establishing governance, compliance and security approaches across PLM and OT systems to meet UK and EU standards Developing and mentoring a multidisciplinary PLM and OT team, embedding continuous improvement and supporting capability growth What You Bring Experience working with modern PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault 3DEXPERIENCE / ENOVIA, or similar Exposure to MES and OT technologies, for example Siemens Opcenter, Rockwell FactoryTalk, AVEVA, Ignition, or equivalent Understanding of integrating PLM, ERP and MES systems within a manufacturing environment Familiarity with Industry 4.0 principles such as IoT, automation, AI or digital twins Strong stakeholder management skills with the ability to collaborate across R&D, Engineering, Procurement, Production and wider functions to align priorities expectations and outcomes. Strategic thinking balanced with the ability to support hands on delivery and implementation Degree in Engineering, IT or a related discipline, with PLM or OT certifications considered an advantage Why This Role Stands Out Join a global organisation investing heavily in digital engineering and future ready manufacturing Influence multi site digital evolution across PLM, MES and OT systems Collaborate with high calibre R&D, Engineering and Production teams Shape long term direction while guiding day to day integration and improvement Gain exposure to modern technology ecosystems and ambitious transformation programmes Strong long term career progression in a function that is growing in scope and capability Salary & Benefits £60,000 to £70,000 per annum depending on experience Enhanced benefits package 25 days holiday plus bank holidays Contributory pension scheme Laptop, smartphone and tablet provided Ready to Apply? If you are excited by the opportunity to influence digital engineering, guide key PLM and OT platforms and support the evolution of modern manufacturing systems, we encourage you to apply for the Head of PLM and Operational Technology today. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit
Dec 05, 2025
Full time
Head of PLM and Operational Technology Job Title: Head of PLM and Operational Technology Location: Hessle, Melton, Hull Salary: £60,000 to £70,000 plus enhanced benefits Employment: Permanent, Full Time Head of PLM and Operational Technology This global engineering led manufacturer is accelerating investment across its digital product development, digital manufacturing systems and smart factory landscape. The business is now seeking a Head of PLM and Operational Technology who will play a senior role in shaping, steering and supporting the strategy, delivery and optimisation of the systems underpinning R&D, Engineering, Procurement and Production. These platforms sit at the centre of how products are designed, engineered and manufactured, and this role provides the strategic leadership that ensures they evolve cohesively, integrate effectively and deliver measurable value across the entire lifecycle. A development-focused PLM & OT Manager role is also being recruited in parallel, providing a progression route for high-potential candidates About the Opportunity As the Head of PLM and Operational Technology, you will guide the development and enhancement of PLM, MES and OT platforms that support both product development and modern manufacturing operations. With continued investment across digital systems and Industry 4.0 capability, this role offers genuine opportunity to shape a multi site landscape and influence how the organisation's core technologies progress.Working closely with cross functional teams in R&D, Engineering, Procurement, Quality and Production, you will help ensure systems work seamlessly together, enabling strong data flow, better decision making and greater operational efficiency. This is a position that sits at the heart of the organisation's digital journey, offering both strategic input and hands on leadership in key integration initiatives. What You Will Lead Steering the long term PLM and Operational Technology strategy to support the organisation's engineering and manufacturing objectives Supporting and optimising enterprise PLM platforms across product design, data control and engineering change processes Overseeing OT systems including MES, SCADA and machine connectivity, working in partnership with engineering teams and external specialists Leading integration activity across PLM, ERP and MES platforms to deliver end to end visibility from design to production Establishing governance, compliance and security approaches across PLM and OT systems to meet UK and EU standards Developing and mentoring a multidisciplinary PLM and OT team, embedding continuous improvement and supporting capability growth What You Bring Experience working with modern PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault 3DEXPERIENCE / ENOVIA, or similar Exposure to MES and OT technologies, for example Siemens Opcenter, Rockwell FactoryTalk, AVEVA, Ignition, or equivalent Understanding of integrating PLM, ERP and MES systems within a manufacturing environment Familiarity with Industry 4.0 principles such as IoT, automation, AI or digital twins Strong stakeholder management skills with the ability to collaborate across R&D, Engineering, Procurement, Production and wider functions to align priorities expectations and outcomes. Strategic thinking balanced with the ability to support hands on delivery and implementation Degree in Engineering, IT or a related discipline, with PLM or OT certifications considered an advantage Why This Role Stands Out Join a global organisation investing heavily in digital engineering and future ready manufacturing Influence multi site digital evolution across PLM, MES and OT systems Collaborate with high calibre R&D, Engineering and Production teams Shape long term direction while guiding day to day integration and improvement Gain exposure to modern technology ecosystems and ambitious transformation programmes Strong long term career progression in a function that is growing in scope and capability Salary & Benefits £60,000 to £70,000 per annum depending on experience Enhanced benefits package 25 days holiday plus bank holidays Contributory pension scheme Laptop, smartphone and tablet provided Ready to Apply? If you are excited by the opportunity to influence digital engineering, guide key PLM and OT platforms and support the evolution of modern manufacturing systems, we encourage you to apply for the Head of PLM and Operational Technology today. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit
Join us in shaping the future of Fire Safety Engineering At RPS Tetra Tech, we're looking for a motivated and ambitious Principal Fire Safety Engineer to join our growing fire safety engineering team. This role offers the chance to work on a diverse portfolio of projects - delivering fire strategy design and hazard analysis across sectors such as nuclear, residential, commercial, office, waste and recycling and other high-hazard environments. Whether you're actively seeking your next challenge or open to exploring new possibilities, this role offers the chance to grow your career within a consultancy renowned for its technical excellence and collaborative culture. Purpose & Scope of the Role Within the nuclear sector our projects often involve bespoke, technically complex challenges with limited reference documentation which offers a distinct contrast to the more prescriptive residential sector. Engineers will have the opportunity to apply core fire engineering principles, including modelling and calculations, to deliver innovative, safety-focused solutions. Larger projects may involve developing fire strategies for major new builds, such as regional distribution centres or facilities on nuclear-licensed sites. You will apply advanced fire engineering expertise in scenarios where standard guidance is limited, using analytical and modelling techniques to develop innovative solutions. This role provides a unique platform to refine and expand the skills that inspire many professionals to pursue a career in fire engineering. As a key member of our consultancy team, you will take responsibility for delivering high-quality fire safety strategies and technical solutions that meet client objectives and regulatory requirements. Your Impact in this Position In the first year, you will have the opportunity to contribute to complex and innovative fire engineering projects across multiple sectors. The role involves working on high-profile assignments where you will apply your technical expertise in a dynamic and technically challenging environment. Current projects include one of the UK's most significant infrastructure sites, providing exposure to large-scale nuclear work and the chance to develop skills in stakeholder engagement, technical design, and regulatory interaction. We support career growth through progression toward chartership and access to CIPD-accredited training. For nuclear fire engineering roles, some projects may require understanding the nuclear safety case. While not essential initially, training will be provided to develop this capability. Whether you are seeking your next challenge or exploring new possibilities, this role offers the chance to advance your career within a consultancy recognised for technical excellence and a collaborative culture. Your Toolkit for Success at TetraTech RPS At Tetra Tech RPS we recruit using core capabilities - the toolkit of essential skills, experience, competencies, and responsibilities required to perform the role effectively. As we strive to find the best fit for this position, we are seeking individuals that meet a benchmark level of expertise. But we'll let you in on a secret: there's no such thing as the 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you. Fire Safety Engineering Expertise The role involves applying fire safety engineering principles to develop innovative, compliant building designs. You will create fire strategies, conduct hazard analysis and address complex risks. A strong knowledge and understanding of the legislative framework for fire-safe design, including guidance such as Approved Document B, BS 9999 and BS 9991 is essential. You will bring working knowledge of fire safety engineering principles, including the PD 7974 suite of standards. Experience with fire modelling software such as CFAST or FDS is advantageous, though not essential, as we provide opportunities to develop these skills. Regulator Interaction You will manage client-facing responsibilities which include attending meetings and conducting site visits to assess existing fire safety measures and building conditions. Acting as a key representative of the Consultancy, you will ensure fire safety considerations are fully addressed throughout the project lifecycle. The role also involves regular interaction with regulatory bodies across different sectors, requiring confidence and experience in leading these engagements to achieve compliance and maintain strong professional relationships. Technical Report Writing The role requires the ability to produce clear, accurate and technically robust written reports that articulate fire protection requirements and underpin project decisions. These reports must translate complex fire engineering principles into practical, actionable guidance for clients and stakeholders, ensuring compliance with relevant legislation and standards. The role involves reviewing and refining work produced by junior team members, providing feedback, ensuring technical accuracy and integrating their contributions into cohesive, high-quality project documentation. Strong attention to detail, clarity of expression and the ability to present technical information in a structured and professional manner are essential to maintaining the Consultancy's reputation for excellence. Proposals and Project Management This role combines technical expertise with strong client engagement. You will take ownership of client requests, which may range from clearly defined scopes of work to more exploratory assignments requiring specialist guidance. This includes working closely with clients to clarify requirements, shape project objectives and develop tailored fee proposals. Once a project is secured, you will maintain proactive communication with the client to ensure progress aligns with expectations, delivering high-quality fire safety documentation to support the agreed scope. You will be responsible for delegating tasks to junior team members, providing oversight and feedback to ensure efficient delivery and technical excellence. This is a position for those who thrive on responsibility, client interaction, and leadership within a collaborative environment. Stakeholder Engagement Internally, you will collaborate closely with the Fire Engineering Team Lead, the Operational Director and other members of the fire engineering team to deliver high-quality solutions. Externally, you will work alongside architects, designers and key stakeholders throughout the design and delivery process, ensuring fire safety requirements are seamlessly integrated into complex projects. You will also play an active role in multidisciplinary initiatives, partnering with colleagues from various teams and departments to develop coordinated, innovative, and technically robust outcomes that meet client and regulatory expectations. MANDATORY Training & Qualification requirements Substantial practical fire engineering experienced required. Proven experience in fire safety strategy development and risk analysis. Stakeholder engagement, including liaison with regulatory bodies. Strong technical capabilities in fire engineering principles, modelling and calculation. Technical expertise in designing and authoring fire safety strategies, along with the ability to produce clear, detailed documentation. Exceptional communication skills are required to collaborate effectively with architects and other individuals throughout the design and delivery process. BENEFICIAL Training, Qualifications, or Equivalent Work Experience While experience in the nuclear sector is beneficial, it is not essential. Working Environment Our team embraces flexibility in every aspect of the role, including project focus across nuclear and non-nuclear sectors, work location between office, client site and home and opportunities for personal development. While proximity to our Warrington or West Cumbria office is preferred, remote working may be considered. For office-based staff, we operate a hybrid model of three days in the office and two days working from home. Rewarding Your Expertise At Tetra Tech RPS Consulting, we aim to offer a competitive market-rate salary aligned with the level and responsibilities of each role. Our total reward package is designed to reflect the seniority and impact of the position and includes a range of attractive benefits that support your professional growth and personal wellbeing. Submit your application today and discover what's possible at Tetra Tech RPS Consulting. In alignment with the Equality Act 2010, we will make reasonable adjustments to support candidates and employees requiring additional arrangements. This could include adaptations to work schedules, training approaches, or the physical workspace. Please inform us if you need any accommodations during the recruitment process or in your day-to-day role. Flexible working options are available in this role, with working patterns agreed collaboratively between employees and line managers to support individual wellbeing and optimal performance. Why join Tetra Tech RPS? At Tetra Tech RPS, our people are our success. We thrive on solving the problems that matter-whether in urbanisation, natural resources, or sustainability. With a collaborative culture, agile working, and access to some of the brightest minds in the industry, we empower our teams to deliver exceptional outcomes while building fulfilling careers. In 2023, RPS became part of Tetra Tech, a global leader in consulting and engineering with 30 . click apply for full job details
Dec 05, 2025
Full time
Join us in shaping the future of Fire Safety Engineering At RPS Tetra Tech, we're looking for a motivated and ambitious Principal Fire Safety Engineer to join our growing fire safety engineering team. This role offers the chance to work on a diverse portfolio of projects - delivering fire strategy design and hazard analysis across sectors such as nuclear, residential, commercial, office, waste and recycling and other high-hazard environments. Whether you're actively seeking your next challenge or open to exploring new possibilities, this role offers the chance to grow your career within a consultancy renowned for its technical excellence and collaborative culture. Purpose & Scope of the Role Within the nuclear sector our projects often involve bespoke, technically complex challenges with limited reference documentation which offers a distinct contrast to the more prescriptive residential sector. Engineers will have the opportunity to apply core fire engineering principles, including modelling and calculations, to deliver innovative, safety-focused solutions. Larger projects may involve developing fire strategies for major new builds, such as regional distribution centres or facilities on nuclear-licensed sites. You will apply advanced fire engineering expertise in scenarios where standard guidance is limited, using analytical and modelling techniques to develop innovative solutions. This role provides a unique platform to refine and expand the skills that inspire many professionals to pursue a career in fire engineering. As a key member of our consultancy team, you will take responsibility for delivering high-quality fire safety strategies and technical solutions that meet client objectives and regulatory requirements. Your Impact in this Position In the first year, you will have the opportunity to contribute to complex and innovative fire engineering projects across multiple sectors. The role involves working on high-profile assignments where you will apply your technical expertise in a dynamic and technically challenging environment. Current projects include one of the UK's most significant infrastructure sites, providing exposure to large-scale nuclear work and the chance to develop skills in stakeholder engagement, technical design, and regulatory interaction. We support career growth through progression toward chartership and access to CIPD-accredited training. For nuclear fire engineering roles, some projects may require understanding the nuclear safety case. While not essential initially, training will be provided to develop this capability. Whether you are seeking your next challenge or exploring new possibilities, this role offers the chance to advance your career within a consultancy recognised for technical excellence and a collaborative culture. Your Toolkit for Success at TetraTech RPS At Tetra Tech RPS we recruit using core capabilities - the toolkit of essential skills, experience, competencies, and responsibilities required to perform the role effectively. As we strive to find the best fit for this position, we are seeking individuals that meet a benchmark level of expertise. But we'll let you in on a secret: there's no such thing as the 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you. Fire Safety Engineering Expertise The role involves applying fire safety engineering principles to develop innovative, compliant building designs. You will create fire strategies, conduct hazard analysis and address complex risks. A strong knowledge and understanding of the legislative framework for fire-safe design, including guidance such as Approved Document B, BS 9999 and BS 9991 is essential. You will bring working knowledge of fire safety engineering principles, including the PD 7974 suite of standards. Experience with fire modelling software such as CFAST or FDS is advantageous, though not essential, as we provide opportunities to develop these skills. Regulator Interaction You will manage client-facing responsibilities which include attending meetings and conducting site visits to assess existing fire safety measures and building conditions. Acting as a key representative of the Consultancy, you will ensure fire safety considerations are fully addressed throughout the project lifecycle. The role also involves regular interaction with regulatory bodies across different sectors, requiring confidence and experience in leading these engagements to achieve compliance and maintain strong professional relationships. Technical Report Writing The role requires the ability to produce clear, accurate and technically robust written reports that articulate fire protection requirements and underpin project decisions. These reports must translate complex fire engineering principles into practical, actionable guidance for clients and stakeholders, ensuring compliance with relevant legislation and standards. The role involves reviewing and refining work produced by junior team members, providing feedback, ensuring technical accuracy and integrating their contributions into cohesive, high-quality project documentation. Strong attention to detail, clarity of expression and the ability to present technical information in a structured and professional manner are essential to maintaining the Consultancy's reputation for excellence. Proposals and Project Management This role combines technical expertise with strong client engagement. You will take ownership of client requests, which may range from clearly defined scopes of work to more exploratory assignments requiring specialist guidance. This includes working closely with clients to clarify requirements, shape project objectives and develop tailored fee proposals. Once a project is secured, you will maintain proactive communication with the client to ensure progress aligns with expectations, delivering high-quality fire safety documentation to support the agreed scope. You will be responsible for delegating tasks to junior team members, providing oversight and feedback to ensure efficient delivery and technical excellence. This is a position for those who thrive on responsibility, client interaction, and leadership within a collaborative environment. Stakeholder Engagement Internally, you will collaborate closely with the Fire Engineering Team Lead, the Operational Director and other members of the fire engineering team to deliver high-quality solutions. Externally, you will work alongside architects, designers and key stakeholders throughout the design and delivery process, ensuring fire safety requirements are seamlessly integrated into complex projects. You will also play an active role in multidisciplinary initiatives, partnering with colleagues from various teams and departments to develop coordinated, innovative, and technically robust outcomes that meet client and regulatory expectations. MANDATORY Training & Qualification requirements Substantial practical fire engineering experienced required. Proven experience in fire safety strategy development and risk analysis. Stakeholder engagement, including liaison with regulatory bodies. Strong technical capabilities in fire engineering principles, modelling and calculation. Technical expertise in designing and authoring fire safety strategies, along with the ability to produce clear, detailed documentation. Exceptional communication skills are required to collaborate effectively with architects and other individuals throughout the design and delivery process. BENEFICIAL Training, Qualifications, or Equivalent Work Experience While experience in the nuclear sector is beneficial, it is not essential. Working Environment Our team embraces flexibility in every aspect of the role, including project focus across nuclear and non-nuclear sectors, work location between office, client site and home and opportunities for personal development. While proximity to our Warrington or West Cumbria office is preferred, remote working may be considered. For office-based staff, we operate a hybrid model of three days in the office and two days working from home. Rewarding Your Expertise At Tetra Tech RPS Consulting, we aim to offer a competitive market-rate salary aligned with the level and responsibilities of each role. Our total reward package is designed to reflect the seniority and impact of the position and includes a range of attractive benefits that support your professional growth and personal wellbeing. Submit your application today and discover what's possible at Tetra Tech RPS Consulting. In alignment with the Equality Act 2010, we will make reasonable adjustments to support candidates and employees requiring additional arrangements. This could include adaptations to work schedules, training approaches, or the physical workspace. Please inform us if you need any accommodations during the recruitment process or in your day-to-day role. Flexible working options are available in this role, with working patterns agreed collaboratively between employees and line managers to support individual wellbeing and optimal performance. Why join Tetra Tech RPS? At Tetra Tech RPS, our people are our success. We thrive on solving the problems that matter-whether in urbanisation, natural resources, or sustainability. With a collaborative culture, agile working, and access to some of the brightest minds in the industry, we empower our teams to deliver exceptional outcomes while building fulfilling careers. In 2023, RPS became part of Tetra Tech, a global leader in consulting and engineering with 30 . click apply for full job details
Intapp Applications Analyst A fantastic opportunity has arisen for an Intapp Applications Analyst/Application Support Analyst to join a London based global law firm on a permanent basis. Intapp Applications Analyst Summary: Under the direct supervision of the Senior Manager, Enterprise Applications, the Senior Applications Engineer acts as the IT owner of several applications and platforms owned by the firm's New Business Intake and Conflicts. These include Intapp Conflicts, Intake, Walls, Terms, and related systems and tools. Intapp Applications Analyst Key Responsibilities: * IT owner of all applications and systems supporting the risk and compliance activities of the firm, in particular, Intapp Conflicts, Intake, Walls, and Terms. * Lead efforts to plan and migrate our existing on premise instance of the Intapp platform to the cloud. Identify new capabilities that can further support the business and present recommendations; * Be able to speak the language of the conflicts and intake team in order to perform analysis of processes, application features and configurations, end user questions, etc; channels. Intapp Applications Analyst Attributes/Skills: * Expertise in an Application Support role in a law firm is essential * Proven expertise working with Intapp Conflicts, Intake, Walls, and Terms experience and equivalent working with risk and compliance solutions required * Ability to work with SQL Server, SQL development/queries, and reporting tools * Must have experience of supporting, troubleshooting and configuring business applications (cloud-based and on-prem) Intapp Applications Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Dec 05, 2025
Contractor
Intapp Applications Analyst A fantastic opportunity has arisen for an Intapp Applications Analyst/Application Support Analyst to join a London based global law firm on a permanent basis. Intapp Applications Analyst Summary: Under the direct supervision of the Senior Manager, Enterprise Applications, the Senior Applications Engineer acts as the IT owner of several applications and platforms owned by the firm's New Business Intake and Conflicts. These include Intapp Conflicts, Intake, Walls, Terms, and related systems and tools. Intapp Applications Analyst Key Responsibilities: * IT owner of all applications and systems supporting the risk and compliance activities of the firm, in particular, Intapp Conflicts, Intake, Walls, and Terms. * Lead efforts to plan and migrate our existing on premise instance of the Intapp platform to the cloud. Identify new capabilities that can further support the business and present recommendations; * Be able to speak the language of the conflicts and intake team in order to perform analysis of processes, application features and configurations, end user questions, etc; channels. Intapp Applications Analyst Attributes/Skills: * Expertise in an Application Support role in a law firm is essential * Proven expertise working with Intapp Conflicts, Intake, Walls, and Terms experience and equivalent working with risk and compliance solutions required * Ability to work with SQL Server, SQL development/queries, and reporting tools * Must have experience of supporting, troubleshooting and configuring business applications (cloud-based and on-prem) Intapp Applications Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Senior Backend Engineer (Golang) Overview We are seeking a deeply technical and security-minded Senior Backend Engineer to join a newly-founded, high-impact AI joint venture. Backed by five of the world's leading telecommunications giants, our mission is to restore trust in global voice communication. Our mission is to restore trust in voice communication by building a network-native intelligence layer to stop fraud and create a new category of secure, AI-powered user experiences. We are a Phase 2 company, meaning we are building the foundational engineering team that will define our culture and our success. This role is the Core Logic Owner for our flagship AI experience: the Personal Welcome Manager. While our Security Shield product leverages unique, pre-call telco data to provide sub-500ms trust indicators, the Welcome Manager is our AI innovation showcase and primary monetization driver. This product features an AI agent that screens unknown callers as they ring, provides a live transcript, and allows for mid-call user intervention. As the Senior Backend Engineer for Application & AI Orchestration, your central challenge will be solving the cumulative latency puzzle. You will be singularly responsible for orchestrating a best-in-class, buy, don't build AI stack (STT LLM TTS) to deliver a seamless, natural, and responsive voice-to-voice (V2V) experience, targeting a sub-1000ms latency from the moment a caller stops speaking to the moment our AI begins its response. You won't just be integrating APIs; you will be architecting the Real Time, high-throughput nervous system of our core AI product. Key Responsibilities AI Orchestration & Core Logic Own the end-to-end Back End architecture for the Personal Welcome Manager, our flagship conversational AI product. Design, build, and optimize the core AI orchestration pipeline (STT - LLM - TTS) to meet our 1000ms V2V latency target. Serve as the technical lead for our "Buy, Don't Build" AI strategy, integrating, managing, and evaluating third-party AI services from providers like Vapi, Deepgram, and Cartesia. Implement the core application logic for all Welcome Manager features, including intent-capture, post-call summarization with entity extraction, and error handling. API & Application Development Design, build, and scale the mission-critical, high-availability RESTful APIs that serve our mobile clients (Android-first). Architect and manage the Real Time streaming data flows (audio and text) required for the live transcription feature, utilizing technologies like WebSocket. Implement the Back End logic for user-facing features, such as mid-call intervention (allowing a user to accept a call during pre-screening). System Architecture & Quality Collaborate on the design of our cloud-native, microservices-based architecture to ensure all application services are scalable, resilient, and cost-efficient. Work with the Platform & Security engineer to ensure all services adhere to our mandatory Zero Trust security architecture and protect sensitive user data. Implement comprehensive monitoring, logging, and alerting for the entire AI pipeline, with a focus on our key latency (V2V), quality, and cost metrics. Cross-functional Collaboration Partner closely with the Senior Android Engineers to define robust API contracts and ensure a seamless, low-latency experience for the live transcript and mid-call intervention features. Collaborate with the Senior Backend Engineer (Telco Integration) to consume and orchestrate the proprietary network signals that power our Security Shield. Work with the Product Manager and UX/UI Designer to translate complex product requirements and the 1000ms UX flow into a concrete technical reality. Collaborate with the DevOps Engineer on CI/CD pipelines, Kubernetes-based service deployment, and infrastructure scaling. Required Qualifications Education & Experience Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience. 7+ years of hands-on experience in Back End development, building and maintaining high-availability, high-throughput systems in production. Technical & Backend Skills Expert-level proficiency and at least 5 years of production experience with C++ OR Go (Golang) . Strong, proven experience designing, building, and scaling high-availability RESTful APIs for mobile or web clients. Deep experience with distributed systems, microservices architecture, and event-driven patterns. Demonstrated experience with Real Time applications and data streaming technologies (eg, WebSockets, gRPC, Kafka). Experience integrating third-party AI/ML APIs (eg, LLMs, STT/TTS, or other complex services) into production systems. Experience with containerization (Docker, Kubernetes) and deploying/managing services on a major cloud platform (AWS, GCP, or Azure). This is a permanent position with hybrid working of two days a week in the central London office and the rest WFH. The salary is very much dependent on experience with a guide between £130k-£160K basic + package. Seniority Level Director Industry Telecommunications Information Services Technology, Information and Media Employment Type Full-time Job Functions Information Technology Skills REST
Dec 05, 2025
Full time
Senior Backend Engineer (Golang) Overview We are seeking a deeply technical and security-minded Senior Backend Engineer to join a newly-founded, high-impact AI joint venture. Backed by five of the world's leading telecommunications giants, our mission is to restore trust in global voice communication. Our mission is to restore trust in voice communication by building a network-native intelligence layer to stop fraud and create a new category of secure, AI-powered user experiences. We are a Phase 2 company, meaning we are building the foundational engineering team that will define our culture and our success. This role is the Core Logic Owner for our flagship AI experience: the Personal Welcome Manager. While our Security Shield product leverages unique, pre-call telco data to provide sub-500ms trust indicators, the Welcome Manager is our AI innovation showcase and primary monetization driver. This product features an AI agent that screens unknown callers as they ring, provides a live transcript, and allows for mid-call user intervention. As the Senior Backend Engineer for Application & AI Orchestration, your central challenge will be solving the cumulative latency puzzle. You will be singularly responsible for orchestrating a best-in-class, buy, don't build AI stack (STT LLM TTS) to deliver a seamless, natural, and responsive voice-to-voice (V2V) experience, targeting a sub-1000ms latency from the moment a caller stops speaking to the moment our AI begins its response. You won't just be integrating APIs; you will be architecting the Real Time, high-throughput nervous system of our core AI product. Key Responsibilities AI Orchestration & Core Logic Own the end-to-end Back End architecture for the Personal Welcome Manager, our flagship conversational AI product. Design, build, and optimize the core AI orchestration pipeline (STT - LLM - TTS) to meet our 1000ms V2V latency target. Serve as the technical lead for our "Buy, Don't Build" AI strategy, integrating, managing, and evaluating third-party AI services from providers like Vapi, Deepgram, and Cartesia. Implement the core application logic for all Welcome Manager features, including intent-capture, post-call summarization with entity extraction, and error handling. API & Application Development Design, build, and scale the mission-critical, high-availability RESTful APIs that serve our mobile clients (Android-first). Architect and manage the Real Time streaming data flows (audio and text) required for the live transcription feature, utilizing technologies like WebSocket. Implement the Back End logic for user-facing features, such as mid-call intervention (allowing a user to accept a call during pre-screening). System Architecture & Quality Collaborate on the design of our cloud-native, microservices-based architecture to ensure all application services are scalable, resilient, and cost-efficient. Work with the Platform & Security engineer to ensure all services adhere to our mandatory Zero Trust security architecture and protect sensitive user data. Implement comprehensive monitoring, logging, and alerting for the entire AI pipeline, with a focus on our key latency (V2V), quality, and cost metrics. Cross-functional Collaboration Partner closely with the Senior Android Engineers to define robust API contracts and ensure a seamless, low-latency experience for the live transcript and mid-call intervention features. Collaborate with the Senior Backend Engineer (Telco Integration) to consume and orchestrate the proprietary network signals that power our Security Shield. Work with the Product Manager and UX/UI Designer to translate complex product requirements and the 1000ms UX flow into a concrete technical reality. Collaborate with the DevOps Engineer on CI/CD pipelines, Kubernetes-based service deployment, and infrastructure scaling. Required Qualifications Education & Experience Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience. 7+ years of hands-on experience in Back End development, building and maintaining high-availability, high-throughput systems in production. Technical & Backend Skills Expert-level proficiency and at least 5 years of production experience with C++ OR Go (Golang) . Strong, proven experience designing, building, and scaling high-availability RESTful APIs for mobile or web clients. Deep experience with distributed systems, microservices architecture, and event-driven patterns. Demonstrated experience with Real Time applications and data streaming technologies (eg, WebSockets, gRPC, Kafka). Experience integrating third-party AI/ML APIs (eg, LLMs, STT/TTS, or other complex services) into production systems. Experience with containerization (Docker, Kubernetes) and deploying/managing services on a major cloud platform (AWS, GCP, or Azure). This is a permanent position with hybrid working of two days a week in the central London office and the rest WFH. The salary is very much dependent on experience with a guide between £130k-£160K basic + package. Seniority Level Director Industry Telecommunications Information Services Technology, Information and Media Employment Type Full-time Job Functions Information Technology Skills REST
Senior Backend Engineer (Application & AI Orchestration) Overview We are seeking a deeply technical and security-minded Senior Backend Engineer to join a newly-founded, high-impact AI joint venture. Backed by five of the world's leading telecommunications giants, our mission is to restore trust in global voice communication. Our mission is to restore trust in voice communication by building a network-native intelligence layer to stop fraud and create a new category of secure, AI-powered user experiences. We are a Phase 2 company, meaning we are building the foundational engineering team that will define our culture and our success. This role is the Core Logic Owner for our flagship AI experience: the Personal Welcome Manager. While our Security Shield product leverages unique, pre-call telco data to provide sub-500ms trust indicators, the Welcome Manager is our AI innovation showcase and primary monetization driver. This product features an AI agent that screens unknown callers as they ring, provides a live transcript, and allows for mid-call user intervention. As the Senior Backend Engineer for Application & AI Orchestration, your central challenge will be solving the cumulative latency puzzle. You will be singularly responsible for orchestrating a best-in-class, buy, don't build AI stack (STT - LLM - TTS) to deliver a seamless, natural, and responsive voice-to-voice (V2V) experience, targeting a sub-1000ms latency from the moment a caller stops speaking to the moment our AI begins its response. You won't just be integrating APIs; you will be architecting the Real Time, high-throughput nervous system of our core AI product. Key ResponsibilitiesAI Orchestration & Core Logic Own the end-to-end Back End architecture for the Personal Welcome Manager, our flagship conversational AI product. Design, build, and optimize the core AI orchestration pipeline (STT - LLM - TTS) to meet our 1000ms V2V latency target. Serve as the technical lead for our "Buy, Don't Build" AI strategy, integrating, managing, and evaluating third-party AI services from providers like Vapi, Deepgram, and Cartesia. Implement the core application logic for all Welcome Manager features, including intent-capture, post-call summarization with entity extraction, and error handling. API & Application Development Design, build, and scale the mission-critical, high-availability RESTful APIs that serve our mobile clients (Android-first). Architect and manage the Real Time streaming data flows (audio and text) required for the live transcription feature, utilizing technologies like WebSocket. Implement the Back End logic for user-facing features, such as mid-call intervention (allowing a user to accept a call during pre-screening). System Architecture & Quality Collaborate on the design of our cloud-native, microservices-based architecture to ensure all application services are scalable, resilient, and cost-efficient. Work with the Platform & Security engineer to ensure all services adhere to our mandatory Zero Trust security architecture and protect sensitive user data. Implement comprehensive monitoring, logging, and alerting for the entire AI pipeline, with a focus on our key latency (V2V), quality, and cost metrics. Cross-functional Collaboration Partner closely with the Senior Android Engineers to define robust API contracts and ensure a seamless, low-latency experience for the live transcript and mid-call intervention features. Collaborate with the Senior Backend Engineer (Telco Integration) to consume and orchestrate the proprietary network signals that power our Security Shield. Work with the Product Manager and UX/UI Designer to translate complex product requirements and the 1000ms UX flow into a concrete technical reality. Collaborate with the DevOps Engineer on CI/CD pipelines, Kubernetes-based service deployment, and infrastructure scaling. Required QualificationsEducation & Experience Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience. 7+ years of hands-on experience in Back End development, building and maintaining high-availability, high-throughput systems in production. Technical & Backend Skills Expert-level proficiency and at least 5 years of production experience with Go (Golang) . This role is centered on Go, and we require deep experience with its concurrency patterns and performance tuning. Strong, proven experience designing, building, and scaling high-availability RESTful APIs for mobile or web clients. Deep experience with distributed systems, microservices architecture, and event-driven patterns. Demonstrated experience with Real Time applications and data streaming technologies (eg, WebSockets, gRPC, Kafka). Experience integrating third-party AI/ML APIs (eg, LLMs, STT/TTS, or other complex services) into production systems. Experience with containerization (Docker, Kubernetes) and deploying/managing services on a major cloud platform (AWS, GCP, or Azure). This is a permanent position with hybrid working of two days a week in the central London office and the rest WFH. The salary is very much Dependent on experience with a guide between £110k-£140K basic + package.
Dec 05, 2025
Full time
Senior Backend Engineer (Application & AI Orchestration) Overview We are seeking a deeply technical and security-minded Senior Backend Engineer to join a newly-founded, high-impact AI joint venture. Backed by five of the world's leading telecommunications giants, our mission is to restore trust in global voice communication. Our mission is to restore trust in voice communication by building a network-native intelligence layer to stop fraud and create a new category of secure, AI-powered user experiences. We are a Phase 2 company, meaning we are building the foundational engineering team that will define our culture and our success. This role is the Core Logic Owner for our flagship AI experience: the Personal Welcome Manager. While our Security Shield product leverages unique, pre-call telco data to provide sub-500ms trust indicators, the Welcome Manager is our AI innovation showcase and primary monetization driver. This product features an AI agent that screens unknown callers as they ring, provides a live transcript, and allows for mid-call user intervention. As the Senior Backend Engineer for Application & AI Orchestration, your central challenge will be solving the cumulative latency puzzle. You will be singularly responsible for orchestrating a best-in-class, buy, don't build AI stack (STT - LLM - TTS) to deliver a seamless, natural, and responsive voice-to-voice (V2V) experience, targeting a sub-1000ms latency from the moment a caller stops speaking to the moment our AI begins its response. You won't just be integrating APIs; you will be architecting the Real Time, high-throughput nervous system of our core AI product. Key ResponsibilitiesAI Orchestration & Core Logic Own the end-to-end Back End architecture for the Personal Welcome Manager, our flagship conversational AI product. Design, build, and optimize the core AI orchestration pipeline (STT - LLM - TTS) to meet our 1000ms V2V latency target. Serve as the technical lead for our "Buy, Don't Build" AI strategy, integrating, managing, and evaluating third-party AI services from providers like Vapi, Deepgram, and Cartesia. Implement the core application logic for all Welcome Manager features, including intent-capture, post-call summarization with entity extraction, and error handling. API & Application Development Design, build, and scale the mission-critical, high-availability RESTful APIs that serve our mobile clients (Android-first). Architect and manage the Real Time streaming data flows (audio and text) required for the live transcription feature, utilizing technologies like WebSocket. Implement the Back End logic for user-facing features, such as mid-call intervention (allowing a user to accept a call during pre-screening). System Architecture & Quality Collaborate on the design of our cloud-native, microservices-based architecture to ensure all application services are scalable, resilient, and cost-efficient. Work with the Platform & Security engineer to ensure all services adhere to our mandatory Zero Trust security architecture and protect sensitive user data. Implement comprehensive monitoring, logging, and alerting for the entire AI pipeline, with a focus on our key latency (V2V), quality, and cost metrics. Cross-functional Collaboration Partner closely with the Senior Android Engineers to define robust API contracts and ensure a seamless, low-latency experience for the live transcript and mid-call intervention features. Collaborate with the Senior Backend Engineer (Telco Integration) to consume and orchestrate the proprietary network signals that power our Security Shield. Work with the Product Manager and UX/UI Designer to translate complex product requirements and the 1000ms UX flow into a concrete technical reality. Collaborate with the DevOps Engineer on CI/CD pipelines, Kubernetes-based service deployment, and infrastructure scaling. Required QualificationsEducation & Experience Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience. 7+ years of hands-on experience in Back End development, building and maintaining high-availability, high-throughput systems in production. Technical & Backend Skills Expert-level proficiency and at least 5 years of production experience with Go (Golang) . This role is centered on Go, and we require deep experience with its concurrency patterns and performance tuning. Strong, proven experience designing, building, and scaling high-availability RESTful APIs for mobile or web clients. Deep experience with distributed systems, microservices architecture, and event-driven patterns. Demonstrated experience with Real Time applications and data streaming technologies (eg, WebSockets, gRPC, Kafka). Experience integrating third-party AI/ML APIs (eg, LLMs, STT/TTS, or other complex services) into production systems. Experience with containerization (Docker, Kubernetes) and deploying/managing services on a major cloud platform (AWS, GCP, or Azure). This is a permanent position with hybrid working of two days a week in the central London office and the rest WFH. The salary is very much Dependent on experience with a guide between £110k-£140K basic + package.
Test Manager Salary: competitive depending upon experience + benefits Where the job is based: Hybrid (home-based & with occasional working at Kerv Digital office as and when required and / or a requirement to attend client site when required to meet project needs) Kerv Digital UK Office: UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Current Security Clearance or immediate eligibility to achieve Security Clearance is required for this role Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We re the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: You are passionate about quality and achieving great outcomes for our customers. Working with our UK & India based teams, you will develop project test plans and strategies tailored to project and client requirements and processes, ensure they are executed to the highest quality, plan and support test phases, and quality assure the output of multiple test and delivery teams. You are someone who is an authority on testing - being able to talk broadly and in detail about all types of testing types, test phases, test techniques or tooling, knowing when to apply them, how and for what purpose in the context of a specific project. You ll be able to speak to colleagues and clients to educate or allow them to participate in or support QA activities and team members and to gain approvals of strategies and approaches where required. You thrive working as part of a collaborative team, are proactive in nature and embrace getting involved in the hands-on testing activities as and when required Main Duties and Expectations: Manage a project team of testers of mixed levels of experience, from junior to lead, who are manual and automation testers, some of whom may also have specialisms in non-functional testing as well Able to handle a medium-large sized project without the direct involvement of a more senior member of the QA team. Work with Kerv Digital Delivery Managers and other team members, as well as client stakeholders and team members in project management, test managers, or independent assurance teams Providing a positive input into discovery workshops from a test and test planning perspective, working to set up projects and programmes for success and to enable the identification and documentation of a test strategy as the output Lead by example - demonstrate calm and professional leadership. Always acting with integrity and capable of getting hands on in testing activities as and when required to support the team Provide assurance / oversight over multiple concurrent projects when required assessing project and team health, compliance with the test strategy and expected standards of work Line management responsibilities, which involve regular 1:1 touchpoints, performance management and development support and monitoring Supports recruitment activities when required A confident and proven decision maker with a proactive nature towards their work and contributions to projects and company objectives Required Skills & Experience: 10+ years of experience working as a Test Manager or Senior Test Lead ISTQB Foundation as a minimum Solid hands-on testing experience, across functional and non-functional testing, including but not limited to; API, Data Migrations, Accessibility Able to evidence experience of being able to deliver the main duties and responsibilities of the role, as above Extensive experience of planning and carrying out testing activities of all types and levels in a Disciplined Agile / Scrum methodology Experience managing QA activities across multiple projects and workstreams leading, prioritising, escalating, supporting, coaching and mentoring Educating, implementing and enforcing best practice in testing Ability to define and implement Test Strategies and plans assessing the need for functional, non-functional, manual and automated testing Ability to produce test and defect related reporting and an ability to identify the right data to monitor test, defect and quality metrics in order to manage the project, suggest and / or implement change where required Ability to recognise how test and bug management tooling on a project could be configured and adjusted to allow for improved management, ways of working and reporting where required and be familiar with configuring tools such as ADO & JIRA in this way Ability to articulate risk, and provide clear and concise escalation and reporting Excellent stakeholder management at all levels, internally and with clients Ensuring quality standards are met across projects Experience reviewing and continuously improving testing practises and processes Experience of using Azure Dev Ops Test Plan module as the project test and defect management tool Desirable Experience: Experience in Microsoft products such as Dynamics, Power Pages, Power Apps Hands-on Test Automation experience, extending into automation practices and frameworks and not just the ability to create an automated test Hands on experience of API testing Non-functional testing specialisms, such as performance and security Experience in testing of AI or utilisation of AI to improve or make efficient, testing tasks and practices We re also looking for people that fit how we work, which is something like; • happiest working under their own direction, but fully supported when needed • an obvious attention to detail • ability to identify and pick up new processes and software platforms quickly • ability to work effectively with remote and geographically spread teams • ability to work flexibly to deliver on-time to tight timescales • Is able to understand, live and breathe the Kerv Values What we can do for you: We re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees: Real Flexibility we re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we re a food first company too), excellent professional development support including frequent in-house training for tech. you can t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth Join us at Kerv Digital, where we don t just build ground breaking technology - we build future. Don t take our word for it though, check out our impartial Glass Door reviews More on equality: At Kerv, we re building something special and we re building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions togethe r.
Dec 05, 2025
Full time
Test Manager Salary: competitive depending upon experience + benefits Where the job is based: Hybrid (home-based & with occasional working at Kerv Digital office as and when required and / or a requirement to attend client site when required to meet project needs) Kerv Digital UK Office: UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Current Security Clearance or immediate eligibility to achieve Security Clearance is required for this role Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We re the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value! With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: You are passionate about quality and achieving great outcomes for our customers. Working with our UK & India based teams, you will develop project test plans and strategies tailored to project and client requirements and processes, ensure they are executed to the highest quality, plan and support test phases, and quality assure the output of multiple test and delivery teams. You are someone who is an authority on testing - being able to talk broadly and in detail about all types of testing types, test phases, test techniques or tooling, knowing when to apply them, how and for what purpose in the context of a specific project. You ll be able to speak to colleagues and clients to educate or allow them to participate in or support QA activities and team members and to gain approvals of strategies and approaches where required. You thrive working as part of a collaborative team, are proactive in nature and embrace getting involved in the hands-on testing activities as and when required Main Duties and Expectations: Manage a project team of testers of mixed levels of experience, from junior to lead, who are manual and automation testers, some of whom may also have specialisms in non-functional testing as well Able to handle a medium-large sized project without the direct involvement of a more senior member of the QA team. Work with Kerv Digital Delivery Managers and other team members, as well as client stakeholders and team members in project management, test managers, or independent assurance teams Providing a positive input into discovery workshops from a test and test planning perspective, working to set up projects and programmes for success and to enable the identification and documentation of a test strategy as the output Lead by example - demonstrate calm and professional leadership. Always acting with integrity and capable of getting hands on in testing activities as and when required to support the team Provide assurance / oversight over multiple concurrent projects when required assessing project and team health, compliance with the test strategy and expected standards of work Line management responsibilities, which involve regular 1:1 touchpoints, performance management and development support and monitoring Supports recruitment activities when required A confident and proven decision maker with a proactive nature towards their work and contributions to projects and company objectives Required Skills & Experience: 10+ years of experience working as a Test Manager or Senior Test Lead ISTQB Foundation as a minimum Solid hands-on testing experience, across functional and non-functional testing, including but not limited to; API, Data Migrations, Accessibility Able to evidence experience of being able to deliver the main duties and responsibilities of the role, as above Extensive experience of planning and carrying out testing activities of all types and levels in a Disciplined Agile / Scrum methodology Experience managing QA activities across multiple projects and workstreams leading, prioritising, escalating, supporting, coaching and mentoring Educating, implementing and enforcing best practice in testing Ability to define and implement Test Strategies and plans assessing the need for functional, non-functional, manual and automated testing Ability to produce test and defect related reporting and an ability to identify the right data to monitor test, defect and quality metrics in order to manage the project, suggest and / or implement change where required Ability to recognise how test and bug management tooling on a project could be configured and adjusted to allow for improved management, ways of working and reporting where required and be familiar with configuring tools such as ADO & JIRA in this way Ability to articulate risk, and provide clear and concise escalation and reporting Excellent stakeholder management at all levels, internally and with clients Ensuring quality standards are met across projects Experience reviewing and continuously improving testing practises and processes Experience of using Azure Dev Ops Test Plan module as the project test and defect management tool Desirable Experience: Experience in Microsoft products such as Dynamics, Power Pages, Power Apps Hands-on Test Automation experience, extending into automation practices and frameworks and not just the ability to create an automated test Hands on experience of API testing Non-functional testing specialisms, such as performance and security Experience in testing of AI or utilisation of AI to improve or make efficient, testing tasks and practices We re also looking for people that fit how we work, which is something like; • happiest working under their own direction, but fully supported when needed • an obvious attention to detail • ability to identify and pick up new processes and software platforms quickly • ability to work effectively with remote and geographically spread teams • ability to work flexibly to deliver on-time to tight timescales • Is able to understand, live and breathe the Kerv Values What we can do for you: We re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees: Real Flexibility we re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we re a food first company too), excellent professional development support including frequent in-house training for tech. you can t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth Join us at Kerv Digital, where we don t just build ground breaking technology - we build future. Don t take our word for it though, check out our impartial Glass Door reviews More on equality: At Kerv, we re building something special and we re building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions togethe r.
Consortium Professional Recruitment Ltd
Hull, Yorkshire
Job Title: PLM & Operational Technology Manager Progression: Clear pathway to Head of PLM & OT Location: Hessle, Melton, Hull Salary: £45,000 to £60,000 + enhanced benefits PLM & Operational Technology Manager A rare opportunity to grow into a future Head role This global engineering led manufacturer is investing significantly in digital product development and smart factory capability. The business is now recruiting a PLM & Operational Technology Manager to support and develop the systems underpinning R&D, Engineering, Procurement, Production and Quality. This position offers a genuine progression path into the future Head of PLM & OT role, making it an ideal opportunity for an ambitious PLM, OT or Digital Manufacturing professional ready for the next step. A Head of PLM & OT role is being recruited in parallel. This position provides a development route into that senior level for the right candidate. About the Opportunity As the PLM & OT Manager, you will work at the intersection of R&D, Engineering, Procurement, Production, Quality and IT. You will contribute to the evolution of PLM, MES and OT platforms, supporting roadmap development, process alignment and multi site system integration. You will help different functional teams work more effectively by improving data flow, strengthening processes and ensuring digital systems reflect real operational needs. This position is ideal for someone who enjoys cross functional collaboration and wants broader influence, strategic exposure and the opportunity to grow into a senior leadership role. What You Will Support and Develop Contributing to PLM and Operational Technology strategy alongside senior IT, Engineering and Operations leaders Supporting PLM platform improvements used by R&D, Engineering, Procurement and Quality teams Working with Production and Operations teams on MES, SCADA and wider OT enhancements Supporting integration projects that connect PLM, ERP and MES for better data flow and operational alignment Collaborating with multiple stakeholders to understand requirements, prioritise system improvements and deliver cohesive solutions Helping guide and develop the PLM and OT team with support from senior leadership What You Bring You do not need prior Head of function experience. The right mindset and foundational skills are more important. Experience with PLM tools such as Siemens Teamcenter, PTC Windchill or Dassault 3DEXPERIENCE Exposure to MES and OT platforms including Siemens Opcenter, Rockwell FactoryTalk, AVEVA or Ignition Understanding of how engineering, product development or manufacturing systems interact Ability to work with diverse stakeholders and communicate technical concepts clearly Strong analytical skills with desire for progression and leadership development A degree in Engineering, IT or related field is preferred Why This Role Is an Excellent Step Up Clear progression pathway toward Head of PLM & OT Opportunity to influence multi site digital evolution High degree of cross functional collaboration Exposure to strategic planning and leadership experience Work in a global engineering led organisation with significant digital investment Ready to Step Up? If you are ready to play a key role in shaping modern digital manufacturing systems and grow toward future leadership, apply now for the PLM & Operational Technology Manager role. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Dec 05, 2025
Full time
Job Title: PLM & Operational Technology Manager Progression: Clear pathway to Head of PLM & OT Location: Hessle, Melton, Hull Salary: £45,000 to £60,000 + enhanced benefits PLM & Operational Technology Manager A rare opportunity to grow into a future Head role This global engineering led manufacturer is investing significantly in digital product development and smart factory capability. The business is now recruiting a PLM & Operational Technology Manager to support and develop the systems underpinning R&D, Engineering, Procurement, Production and Quality. This position offers a genuine progression path into the future Head of PLM & OT role, making it an ideal opportunity for an ambitious PLM, OT or Digital Manufacturing professional ready for the next step. A Head of PLM & OT role is being recruited in parallel. This position provides a development route into that senior level for the right candidate. About the Opportunity As the PLM & OT Manager, you will work at the intersection of R&D, Engineering, Procurement, Production, Quality and IT. You will contribute to the evolution of PLM, MES and OT platforms, supporting roadmap development, process alignment and multi site system integration. You will help different functional teams work more effectively by improving data flow, strengthening processes and ensuring digital systems reflect real operational needs. This position is ideal for someone who enjoys cross functional collaboration and wants broader influence, strategic exposure and the opportunity to grow into a senior leadership role. What You Will Support and Develop Contributing to PLM and Operational Technology strategy alongside senior IT, Engineering and Operations leaders Supporting PLM platform improvements used by R&D, Engineering, Procurement and Quality teams Working with Production and Operations teams on MES, SCADA and wider OT enhancements Supporting integration projects that connect PLM, ERP and MES for better data flow and operational alignment Collaborating with multiple stakeholders to understand requirements, prioritise system improvements and deliver cohesive solutions Helping guide and develop the PLM and OT team with support from senior leadership What You Bring You do not need prior Head of function experience. The right mindset and foundational skills are more important. Experience with PLM tools such as Siemens Teamcenter, PTC Windchill or Dassault 3DEXPERIENCE Exposure to MES and OT platforms including Siemens Opcenter, Rockwell FactoryTalk, AVEVA or Ignition Understanding of how engineering, product development or manufacturing systems interact Ability to work with diverse stakeholders and communicate technical concepts clearly Strong analytical skills with desire for progression and leadership development A degree in Engineering, IT or related field is preferred Why This Role Is an Excellent Step Up Clear progression pathway toward Head of PLM & OT Opportunity to influence multi site digital evolution High degree of cross functional collaboration Exposure to strategic planning and leadership experience Work in a global engineering led organisation with significant digital investment Ready to Step Up? If you are ready to play a key role in shaping modern digital manufacturing systems and grow toward future leadership, apply now for the PLM & Operational Technology Manager role. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Consortium Professional Recruitment Ltd
Hull, Yorkshire
Head of PLM and Operational Technology Job Title: Head of PLM and Operational Technology Location: Hessle, Melton, Hull Salary: £60,000 to £70,000 plus enhanced benefits Employment: Permanent, Full Time Head of PLM and Operational Technology This global engineering led manufacturer is accelerating investment across its digital product development, digital manufacturing systems and smart factory landscape. The business is now seeking a Head of PLM and Operational Technology who will play a senior role in shaping, steering and supporting the strategy, delivery and optimisation of the systems underpinning R&D, Engineering, Procurement and Production. These platforms sit at the centre of how products are designed, engineered and manufactured, and this role provides the strategic leadership that ensures they evolve cohesively, integrate effectively and deliver measurable value across the entire lifecycle. A development-focused PLM & OT Manager role is also being recruited in parallel, providing a progression route for high-potential candidates About the Opportunity As the Head of PLM and Operational Technology, you will guide the development and enhancement of PLM, MES and OT platforms that support both product development and modern manufacturing operations. With continued investment across digital systems and Industry 4.0 capability, this role offers genuine opportunity to shape a multi site landscape and influence how the organisation s core technologies progress. Working closely with cross functional teams in R&D, Engineering, Procurement, Quality and Production, you will help ensure systems work seamlessly together, enabling strong data flow, better decision making and greater operational efficiency. This is a position that sits at the heart of the organisation s digital journey, offering both strategic input and hands on leadership in key integration initiatives. What You Will Lead Steering the long term PLM and Operational Technology strategy to support the organisation s engineering and manufacturing objectives Supporting and optimising enterprise PLM platforms across product design, data control and engineering change processes Overseeing OT systems including MES, SCADA and machine connectivity, working in partnership with engineering teams and external specialists Leading integration activity across PLM, ERP and MES platforms to deliver end to end visibility from design to production Establishing governance, compliance and security approaches across PLM and OT systems to meet UK and EU standards Developing and mentoring a multidisciplinary PLM and OT team, embedding continuous improvement and supporting capability growth What You Bring Experience working with modern PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault 3DEXPERIENCE / ENOVIA, or similar Exposure to MES and OT technologies, for example Siemens Opcenter, Rockwell FactoryTalk, AVEVA, Ignition, or equivalent Understanding of integrating PLM, ERP and MES systems within a manufacturing environment Familiarity with Industry 4.0 principles such as IoT, automation, AI or digital twins Strong stakeholder management skills with the ability to collaborate across R&D, Engineering, Procurement, Production and wider functions to align priorities expectations and outcomes. Strategic thinking balanced with the ability to support hands on delivery and implementation Degree in Engineering, IT or a related discipline, with PLM or OT certifications considered an advantage Why This Role Stands Out Join a global organisation investing heavily in digital engineering and future ready manufacturing Influence multi site digital evolution across PLM, MES and OT systems Collaborate with high calibre R&D, Engineering and Production teams Shape long term direction while guiding day to day integration and improvement Gain exposure to modern technology ecosystems and ambitious transformation programmes Strong long term career progression in a function that is growing in scope and capability Salary & Benefits £60,000 to £70,000 per annum depending on experience Enhanced benefits package 25 days holiday plus bank holidays Contributory pension scheme Laptop, smartphone and tablet provided Ready to Apply? If you are excited by the opportunity to influence digital engineering, guide key PLM and OT platforms and support the evolution of modern manufacturing systems, we encourage you to apply for the Head of PLM and Operational Technology today. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Dec 05, 2025
Full time
Head of PLM and Operational Technology Job Title: Head of PLM and Operational Technology Location: Hessle, Melton, Hull Salary: £60,000 to £70,000 plus enhanced benefits Employment: Permanent, Full Time Head of PLM and Operational Technology This global engineering led manufacturer is accelerating investment across its digital product development, digital manufacturing systems and smart factory landscape. The business is now seeking a Head of PLM and Operational Technology who will play a senior role in shaping, steering and supporting the strategy, delivery and optimisation of the systems underpinning R&D, Engineering, Procurement and Production. These platforms sit at the centre of how products are designed, engineered and manufactured, and this role provides the strategic leadership that ensures they evolve cohesively, integrate effectively and deliver measurable value across the entire lifecycle. A development-focused PLM & OT Manager role is also being recruited in parallel, providing a progression route for high-potential candidates About the Opportunity As the Head of PLM and Operational Technology, you will guide the development and enhancement of PLM, MES and OT platforms that support both product development and modern manufacturing operations. With continued investment across digital systems and Industry 4.0 capability, this role offers genuine opportunity to shape a multi site landscape and influence how the organisation s core technologies progress. Working closely with cross functional teams in R&D, Engineering, Procurement, Quality and Production, you will help ensure systems work seamlessly together, enabling strong data flow, better decision making and greater operational efficiency. This is a position that sits at the heart of the organisation s digital journey, offering both strategic input and hands on leadership in key integration initiatives. What You Will Lead Steering the long term PLM and Operational Technology strategy to support the organisation s engineering and manufacturing objectives Supporting and optimising enterprise PLM platforms across product design, data control and engineering change processes Overseeing OT systems including MES, SCADA and machine connectivity, working in partnership with engineering teams and external specialists Leading integration activity across PLM, ERP and MES platforms to deliver end to end visibility from design to production Establishing governance, compliance and security approaches across PLM and OT systems to meet UK and EU standards Developing and mentoring a multidisciplinary PLM and OT team, embedding continuous improvement and supporting capability growth What You Bring Experience working with modern PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault 3DEXPERIENCE / ENOVIA, or similar Exposure to MES and OT technologies, for example Siemens Opcenter, Rockwell FactoryTalk, AVEVA, Ignition, or equivalent Understanding of integrating PLM, ERP and MES systems within a manufacturing environment Familiarity with Industry 4.0 principles such as IoT, automation, AI or digital twins Strong stakeholder management skills with the ability to collaborate across R&D, Engineering, Procurement, Production and wider functions to align priorities expectations and outcomes. Strategic thinking balanced with the ability to support hands on delivery and implementation Degree in Engineering, IT or a related discipline, with PLM or OT certifications considered an advantage Why This Role Stands Out Join a global organisation investing heavily in digital engineering and future ready manufacturing Influence multi site digital evolution across PLM, MES and OT systems Collaborate with high calibre R&D, Engineering and Production teams Shape long term direction while guiding day to day integration and improvement Gain exposure to modern technology ecosystems and ambitious transformation programmes Strong long term career progression in a function that is growing in scope and capability Salary & Benefits £60,000 to £70,000 per annum depending on experience Enhanced benefits package 25 days holiday plus bank holidays Contributory pension scheme Laptop, smartphone and tablet provided Ready to Apply? If you are excited by the opportunity to influence digital engineering, guide key PLM and OT platforms and support the evolution of modern manufacturing systems, we encourage you to apply for the Head of PLM and Operational Technology today. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Senior Project Manager (Engineering projects in Defence) NCC Bristolbased with Hybrid working(2-3 days on site) Salary:£46,355 to £58,038 per annum plus 12.5% employer pension & private medical insurance. Security Clearance Required:You will be required to undertake government security clearance if successful securing this role. Advert end date:18thDecember 2025 we reserve the right to withdraw the advert early if required. Summary As demand grows, we are expanding our Defence team to focus to include another Project Manager supporting technology innovation within the defence industry. Youll manage complex innovation projects to delivery on time, on cost and on vision. If you enjoy steering complex engineering & technology programmes, influencing senior stakeholders, this is your opportunity to help shape the future of UK defence innovation. NCC is accelerating the adoption of advanced materials, digital engineering and process innovation. Located at the heart of the UKs largest defence cluster, we work with MOD, prime contractors and SMEs to turn cutting-edge research into deployable capability at pace. Reporting to the Technology Programme Manager Defence, youll lead a range of small to medium sized projects, with varying complexity, focused on Engineering Technology (not IT) innovation within Aerospace, Submarine and other defence applications. Specifically you'll focus on the following activities: Own delivery control scope, schedule, cost and risk across the full six-phase lifecycle from initiation to closure using NCCs project management framework. Plan with rigour convert technical statements of work into credible resource-loaded schedules, align internal specialists and external partners, and maintain live plans for both active and pipeline projects. Lead the team give every team member clarity on tasks and booking codes, track effort in real time, and foster a culture where knowledge-sharing and proactive risk management thrive. Be the customers go-to run structured reviews, provide transparent progress reports and build long-term relationships based on delivery excellence. Generate tomorrows work gather market and programme intelligence, spot adjacent opportunities, brief internal stakeholders on emerging needs, and feed accurate data into our CRM so that pursuit strategies are evidence-led. Stay close to the action conduct site visits to customer facilities and supplier premises (around 10% travel) to validate progress, resolve issues and unearth new collaboration avenues. Add technical value while this is a delivery role, a sound engineering or technical background will enable you to challenge assumptions, problem-solve in design reviews and translate customer aspirations into workable plans. What are we looking for in your application? Specific experience we will look for in your CV would include: Proven track record working as a project manager. Experience support innovation in R&D, or digital engineering projects. Experience managing stakeholders at senior manager level and above. Ability and willingness to undergo government security clearance. Familiarity with gated life-cycle governance and risk and opportunity management. Evidence of identifying and helping secure follow-on work, authoring winning bids and proposals. Experience using the following to support your projects: Enterprise Resource Planning and Project Lifecycle Management systems and a modern Customer Relationship Management platform. Desirable would be any of the following, but please apply if you have the core experience in the bullet points above. Exposure to advanced materials, aerospace technologies and/or digital engineering would be great. What we do We help manufacturers take on bigger challenges - whether thats building cleaner aircraft, scaling up offshore wind, or strengthening the UKs supply chains. Were here to deliver practical outcomes, not prototypes that sit on shelves. Who we work with We work across 16 sectors, from defence and energy to infrastructure and space. Some projects are with global tier 1s, others with small UK firms solving one specific problem - the works always varied, and always real. What its like here Were not a startup. Were not a corporate. Were a national centre with the kit, time and people to do the job properly. The teams are focused, the thinking is sharp, and youll be trusted to get on with it. Why this job matters This role isnt just internal support - its part of how we deliver nationally important work. If we do our job right, the UKs manufacturers can do theirs better. What do we offer in return? Hybrid and flexible working patterns as standard, annual salary reviews, company paid private medical insurance, up to 12.5% employer pension contribution, great people, honorary staff status at the University of Bristol. With a genuine focus on wellbeing, EDI and learning and development this is a chance to build your career in a thriving R&D facility with a bright future. JBRP1_UKTJ
Dec 05, 2025
Full time
Senior Project Manager (Engineering projects in Defence) NCC Bristolbased with Hybrid working(2-3 days on site) Salary:£46,355 to £58,038 per annum plus 12.5% employer pension & private medical insurance. Security Clearance Required:You will be required to undertake government security clearance if successful securing this role. Advert end date:18thDecember 2025 we reserve the right to withdraw the advert early if required. Summary As demand grows, we are expanding our Defence team to focus to include another Project Manager supporting technology innovation within the defence industry. Youll manage complex innovation projects to delivery on time, on cost and on vision. If you enjoy steering complex engineering & technology programmes, influencing senior stakeholders, this is your opportunity to help shape the future of UK defence innovation. NCC is accelerating the adoption of advanced materials, digital engineering and process innovation. Located at the heart of the UKs largest defence cluster, we work with MOD, prime contractors and SMEs to turn cutting-edge research into deployable capability at pace. Reporting to the Technology Programme Manager Defence, youll lead a range of small to medium sized projects, with varying complexity, focused on Engineering Technology (not IT) innovation within Aerospace, Submarine and other defence applications. Specifically you'll focus on the following activities: Own delivery control scope, schedule, cost and risk across the full six-phase lifecycle from initiation to closure using NCCs project management framework. Plan with rigour convert technical statements of work into credible resource-loaded schedules, align internal specialists and external partners, and maintain live plans for both active and pipeline projects. Lead the team give every team member clarity on tasks and booking codes, track effort in real time, and foster a culture where knowledge-sharing and proactive risk management thrive. Be the customers go-to run structured reviews, provide transparent progress reports and build long-term relationships based on delivery excellence. Generate tomorrows work gather market and programme intelligence, spot adjacent opportunities, brief internal stakeholders on emerging needs, and feed accurate data into our CRM so that pursuit strategies are evidence-led. Stay close to the action conduct site visits to customer facilities and supplier premises (around 10% travel) to validate progress, resolve issues and unearth new collaboration avenues. Add technical value while this is a delivery role, a sound engineering or technical background will enable you to challenge assumptions, problem-solve in design reviews and translate customer aspirations into workable plans. What are we looking for in your application? Specific experience we will look for in your CV would include: Proven track record working as a project manager. Experience support innovation in R&D, or digital engineering projects. Experience managing stakeholders at senior manager level and above. Ability and willingness to undergo government security clearance. Familiarity with gated life-cycle governance and risk and opportunity management. Evidence of identifying and helping secure follow-on work, authoring winning bids and proposals. Experience using the following to support your projects: Enterprise Resource Planning and Project Lifecycle Management systems and a modern Customer Relationship Management platform. Desirable would be any of the following, but please apply if you have the core experience in the bullet points above. Exposure to advanced materials, aerospace technologies and/or digital engineering would be great. What we do We help manufacturers take on bigger challenges - whether thats building cleaner aircraft, scaling up offshore wind, or strengthening the UKs supply chains. Were here to deliver practical outcomes, not prototypes that sit on shelves. Who we work with We work across 16 sectors, from defence and energy to infrastructure and space. Some projects are with global tier 1s, others with small UK firms solving one specific problem - the works always varied, and always real. What its like here Were not a startup. Were not a corporate. Were a national centre with the kit, time and people to do the job properly. The teams are focused, the thinking is sharp, and youll be trusted to get on with it. Why this job matters This role isnt just internal support - its part of how we deliver nationally important work. If we do our job right, the UKs manufacturers can do theirs better. What do we offer in return? Hybrid and flexible working patterns as standard, annual salary reviews, company paid private medical insurance, up to 12.5% employer pension contribution, great people, honorary staff status at the University of Bristol. With a genuine focus on wellbeing, EDI and learning and development this is a chance to build your career in a thriving R&D facility with a bright future. JBRP1_UKTJ
Are you looking for your next SaaS or CRM Support Team leadership challenge ? Eager to drive the success of a talented UK team supporting clients across EMEA ? If so, why not read on ? From the very beginning, our client's company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they're on a mission to help sales teams reach their highest potential. Their diverse team around the world shares a passion for helping customers succeed. Together, they're building a culture that values personal and professional growth-and they're proud to be recognized as a Great Place to Work. Our client cares about work/life balance and flexibility for our employees, and they're proud of how we show up for our customers every day. If you're looking to level up your career and help businesses grow better and faster, you're in the right place. Learn more about our careers and how you can be part of their UK and global expansion journey. About the Role Our client is hiring a Regional Technical Support Delivery Manager to lead frontline support execution across your designated region. This role is foundational to their support delivery strategy-ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes. This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Solihull location, specifically, working in-office 3 days per week. Impact you will make in the role: Own daily support execution for your region, ensuring consistent performance against operational goals and SLAs Manage and optimize staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning Ensure each team member is accountable for owning cases end-to-end and delivering high-quality, timely support, with appropriate handoffs for complex escalations Lead, coach, and develop a team of frontline support specialists and senior specialists, reinforcing a culture of ownership, rigor, and delivery Monitor and improve case handling efficiency, FRT, resolution time, and overall support quality Conduct regular 1:1s, coaching sessions, and performance reviews with clarity and transparency Implement and reinforce global support workflows, documentation practices, SOPs, and case management standards Partner with Support Operations to adopt and roll out new tools, QA standards, and enablement programs across the team Drive continuous improvements in case flow efficiency, escalation prevention, and internal collaboration Serve as an accountable point of contact for customer escalations within your region, ensuring visibility, timely action, and clear internal coordination Elevate the voice of the customer through clear documentation of pain points and feedback loops with Product and Engineering Support implementation readiness and customer transitions in partnership with other cross-functional teams What you will bring: 5+ years of experience in people leadership roles within a technical support environment Proven ability to drive support team performance, productivity, and accountability at a regional or functional level Strong understanding of case management principles, support tooling, and SLA-driven operations Demonstrated success implementing performance improvement plans and structured coaching Excellent organizational and execution skills with a bias toward action and clarity Effective communicator, able to lead with transparency and inspire commitment to goals Familiarity with Salesforce, HubSpot, or similar platforms; CRM product exposure preferred Preferred: Experience leading support delivery teams in SaaS or enterprise software environments Working knowledge of CRM systems and technical troubleshooting processes Exposure to operational frameworks such as ITIL, Six Sigma, or Agile service management Understanding of workforce forecasting, support analytics, and case routing logic. This is a unique opportunity to play a leading role in developing a talented team of technical support experts, ensuring a customer-centric and problem solving oriented approach to supporting customers across EMEA. You'll have opportunities to grow and a remuneration and benefits package aligned with the scope of responsibilities in the position. If this sounds like your next career challenge then why not apply today ? We'll look forward to hearing from you !
Dec 04, 2025
Full time
Are you looking for your next SaaS or CRM Support Team leadership challenge ? Eager to drive the success of a talented UK team supporting clients across EMEA ? If so, why not read on ? From the very beginning, our client's company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they're on a mission to help sales teams reach their highest potential. Their diverse team around the world shares a passion for helping customers succeed. Together, they're building a culture that values personal and professional growth-and they're proud to be recognized as a Great Place to Work. Our client cares about work/life balance and flexibility for our employees, and they're proud of how we show up for our customers every day. If you're looking to level up your career and help businesses grow better and faster, you're in the right place. Learn more about our careers and how you can be part of their UK and global expansion journey. About the Role Our client is hiring a Regional Technical Support Delivery Manager to lead frontline support execution across your designated region. This role is foundational to their support delivery strategy-ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes. This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Solihull location, specifically, working in-office 3 days per week. Impact you will make in the role: Own daily support execution for your region, ensuring consistent performance against operational goals and SLAs Manage and optimize staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning Ensure each team member is accountable for owning cases end-to-end and delivering high-quality, timely support, with appropriate handoffs for complex escalations Lead, coach, and develop a team of frontline support specialists and senior specialists, reinforcing a culture of ownership, rigor, and delivery Monitor and improve case handling efficiency, FRT, resolution time, and overall support quality Conduct regular 1:1s, coaching sessions, and performance reviews with clarity and transparency Implement and reinforce global support workflows, documentation practices, SOPs, and case management standards Partner with Support Operations to adopt and roll out new tools, QA standards, and enablement programs across the team Drive continuous improvements in case flow efficiency, escalation prevention, and internal collaboration Serve as an accountable point of contact for customer escalations within your region, ensuring visibility, timely action, and clear internal coordination Elevate the voice of the customer through clear documentation of pain points and feedback loops with Product and Engineering Support implementation readiness and customer transitions in partnership with other cross-functional teams What you will bring: 5+ years of experience in people leadership roles within a technical support environment Proven ability to drive support team performance, productivity, and accountability at a regional or functional level Strong understanding of case management principles, support tooling, and SLA-driven operations Demonstrated success implementing performance improvement plans and structured coaching Excellent organizational and execution skills with a bias toward action and clarity Effective communicator, able to lead with transparency and inspire commitment to goals Familiarity with Salesforce, HubSpot, or similar platforms; CRM product exposure preferred Preferred: Experience leading support delivery teams in SaaS or enterprise software environments Working knowledge of CRM systems and technical troubleshooting processes Exposure to operational frameworks such as ITIL, Six Sigma, or Agile service management Understanding of workforce forecasting, support analytics, and case routing logic. This is a unique opportunity to play a leading role in developing a talented team of technical support experts, ensuring a customer-centric and problem solving oriented approach to supporting customers across EMEA. You'll have opportunities to grow and a remuneration and benefits package aligned with the scope of responsibilities in the position. If this sounds like your next career challenge then why not apply today ? We'll look forward to hearing from you !
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office, so that we're able to interact and collaborate in person. About the Role We're looking for a highly organised and proactive Talent & Mobility Lead to join our fast-paced global SaaS company. In this crucial role, you'll be the central point for managing the allocation of our talented teams across multiple global hubs. Your primary focus will be on ensuring the right people are in the right place at the right time to support our dynamic project needs. This is a hands-on operational role with oversight and stakeholder management responsibilities across HR, Legal, Finance, and Commercial leadership. Key Responsibilities: Project Staffing: Coordinate and manage the resourcing for various projects, ranging from a couple of weeks to long-term engagements. This includes identifying and assigning internal staff based on project requirements, skill sets, and availability. Secondments & Relocations: Facilitate the end-to-end process for employee secondments and relocations between our global offices. This involves coordinating logistics, preparing necessary documentation, and ensuring a smooth transition for the employee. Global Mobility & Compliance: Act as a key liaison with our Immigration and Legal teams to ensure all international travel, secondments, and relocations are managed in full compliance with local laws and company policies. You will work to ensure the safety and security of our employees while they are on company business. Stakeholder Communication: Maintain regular communication with project managers, team leads, and employees to understand staffing needs, provide updates on assignments, and address any concerns. Resource Management: Track employee availability, skills, and project assignments using our internal systems to maintain an accurate, up-to-date view of our global workforce. Vendor Management: Primary liaison with those vendors that facilitate the global mobility process including (immigration, tax and payroll advisors; PEO partners; relocation and destination service providers); manage SLAs, pricing, escalation, and quality controls Process Improvement: Identify opportunities to streamline and improve our staffing and mobility processes to enhance efficiency and employee experience.Developing, documenting, and implementing the Global Engine Mobility strategy and policy Requirements What You'll Bring: Qualifications & Skills Proven experience in a staffing, resourcing, or HR coordination role, preferably within a fast-paced, global organization. Strong understanding of project-based resourcing and the ability to manage multiple, competing priorities. Excellent communication and interpersonal skills, with the ability to build relationships with internal teams and external partners. Exceptional attention to detail and a high level of organization. A proactive and problem-solving mindset, with the ability to anticipate needs and act independently. Desirables: Familiarity with immigration and international travel processes is a plus. Experience with resource management software is desirable. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with one of the team Second Interview: 1 hour with two of the team Final Interview: 45 minutes with two members of senior management Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Dec 04, 2025
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office, so that we're able to interact and collaborate in person. About the Role We're looking for a highly organised and proactive Talent & Mobility Lead to join our fast-paced global SaaS company. In this crucial role, you'll be the central point for managing the allocation of our talented teams across multiple global hubs. Your primary focus will be on ensuring the right people are in the right place at the right time to support our dynamic project needs. This is a hands-on operational role with oversight and stakeholder management responsibilities across HR, Legal, Finance, and Commercial leadership. Key Responsibilities: Project Staffing: Coordinate and manage the resourcing for various projects, ranging from a couple of weeks to long-term engagements. This includes identifying and assigning internal staff based on project requirements, skill sets, and availability. Secondments & Relocations: Facilitate the end-to-end process for employee secondments and relocations between our global offices. This involves coordinating logistics, preparing necessary documentation, and ensuring a smooth transition for the employee. Global Mobility & Compliance: Act as a key liaison with our Immigration and Legal teams to ensure all international travel, secondments, and relocations are managed in full compliance with local laws and company policies. You will work to ensure the safety and security of our employees while they are on company business. Stakeholder Communication: Maintain regular communication with project managers, team leads, and employees to understand staffing needs, provide updates on assignments, and address any concerns. Resource Management: Track employee availability, skills, and project assignments using our internal systems to maintain an accurate, up-to-date view of our global workforce. Vendor Management: Primary liaison with those vendors that facilitate the global mobility process including (immigration, tax and payroll advisors; PEO partners; relocation and destination service providers); manage SLAs, pricing, escalation, and quality controls Process Improvement: Identify opportunities to streamline and improve our staffing and mobility processes to enhance efficiency and employee experience.Developing, documenting, and implementing the Global Engine Mobility strategy and policy Requirements What You'll Bring: Qualifications & Skills Proven experience in a staffing, resourcing, or HR coordination role, preferably within a fast-paced, global organization. Strong understanding of project-based resourcing and the ability to manage multiple, competing priorities. Excellent communication and interpersonal skills, with the ability to build relationships with internal teams and external partners. Exceptional attention to detail and a high level of organization. A proactive and problem-solving mindset, with the ability to anticipate needs and act independently. Desirables: Familiarity with immigration and international travel processes is a plus. Experience with resource management software is desirable. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with one of the team Second Interview: 1 hour with two of the team Final Interview: 45 minutes with two members of senior management Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role We're looking for a visionary and experienced Product Lead to join our growing product team at Engine, reporting to our Chief Product Officer. This is a critical leadership role where you'll be instrumental in shaping the future of our platform, driving our product strategy, and evolving our product management practices. You'll lead and mentor talented Product Managers, guiding them through the exciting journey of scaling our platform and solidifying our product-led approach. This role is ideal for someone who thrives in a fast-paced environment, is passionate about building world-class products, and has a proven track record of leadership and product development in a client facing organisation. You'll leverage your deep expertise in product management and leadership to ensure we build the right products, for the right reasons, at the right time, as we navigate the complexities of a rapidly scaling business. What you'll get to do Provide strategic leadership, product vision and strategy for key areas of the Engine platform, aligning it with the needs of our customers, and market opportunities. Lead and mentor a group of high caliber Product Managers to design and develop market leading products that have the ability to revolutionise the global banking landscape Drive Product best practices within the team and work as part of the Product Leadership Team to improve ways of working both within the product team, and how we interact with other teams, taking into account global scaling ambitions. Collaborate closely with engineering, design, business development and client facing delivery teams to ensure our roadmap reflects the needs of our clients and our strategy Ensure delivery rigour and accountability: Hold Product Managers accountable for delivery against product roadmaps, providing challenge and mentoring to proactively identify, investigate, and mitigate key risks Comfortable managing client interactions, representing product, skillfully running workshops to understand client needs, and managing difficult conversations with the objective of maintaining trust and relationships Read more about our Product Consultant, Cam Jarvis's , time here: Requirements Have 7+ years in product management, with 3+ years of leading teams, Have experience in financial services, ideally with a specialism in one or more of our product areas (lending, savings, daily banking, fincrime, onboarding, payments, cards - this role will take on a group of PMs who run these functions, and we will design the right split around the right candidate) Have experience in developing product in a client facing organisation, ideally a software-as-a-service business Bring hands-on experience working in ambiguity and leading multiple squads or complex domains. Demonstrate experience shipping successful, user-centric digital products in fast-paced and evolving markets. Understand the value of written and verbal communication-articulating complex ideas clearly and concisely. Have strong stakeholder management and alignment skills, with the ability to influence at all levels. Thrive in a collaborative environment where diverse opinions are welcomed and respected. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with Chief Product Officer Second Interview: 1 hour with some members of the Product team, including a pre-prepared case study Final Interview: 45 minutes with our CPO again and someone else from the Senior team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Dec 04, 2025
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role We're looking for a visionary and experienced Product Lead to join our growing product team at Engine, reporting to our Chief Product Officer. This is a critical leadership role where you'll be instrumental in shaping the future of our platform, driving our product strategy, and evolving our product management practices. You'll lead and mentor talented Product Managers, guiding them through the exciting journey of scaling our platform and solidifying our product-led approach. This role is ideal for someone who thrives in a fast-paced environment, is passionate about building world-class products, and has a proven track record of leadership and product development in a client facing organisation. You'll leverage your deep expertise in product management and leadership to ensure we build the right products, for the right reasons, at the right time, as we navigate the complexities of a rapidly scaling business. What you'll get to do Provide strategic leadership, product vision and strategy for key areas of the Engine platform, aligning it with the needs of our customers, and market opportunities. Lead and mentor a group of high caliber Product Managers to design and develop market leading products that have the ability to revolutionise the global banking landscape Drive Product best practices within the team and work as part of the Product Leadership Team to improve ways of working both within the product team, and how we interact with other teams, taking into account global scaling ambitions. Collaborate closely with engineering, design, business development and client facing delivery teams to ensure our roadmap reflects the needs of our clients and our strategy Ensure delivery rigour and accountability: Hold Product Managers accountable for delivery against product roadmaps, providing challenge and mentoring to proactively identify, investigate, and mitigate key risks Comfortable managing client interactions, representing product, skillfully running workshops to understand client needs, and managing difficult conversations with the objective of maintaining trust and relationships Read more about our Product Consultant, Cam Jarvis's , time here: Requirements Have 7+ years in product management, with 3+ years of leading teams, Have experience in financial services, ideally with a specialism in one or more of our product areas (lending, savings, daily banking, fincrime, onboarding, payments, cards - this role will take on a group of PMs who run these functions, and we will design the right split around the right candidate) Have experience in developing product in a client facing organisation, ideally a software-as-a-service business Bring hands-on experience working in ambiguity and leading multiple squads or complex domains. Demonstrate experience shipping successful, user-centric digital products in fast-paced and evolving markets. Understand the value of written and verbal communication-articulating complex ideas clearly and concisely. Have strong stakeholder management and alignment skills, with the ability to influence at all levels. Thrive in a collaborative environment where diverse opinions are welcomed and respected. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with Chief Product Officer Second Interview: 1 hour with some members of the Product team, including a pre-prepared case study Final Interview: 45 minutes with our CPO again and someone else from the Senior team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
