Prestige Service Advisor

  • ACS Automotive Recruitment
  • Hatfield, Hertfordshire
  • Oct 21, 2025
Full time Call Centre / CustomerService

Job Description

Prestige Service Advisor Main Dealership

Hatfield
Circa £35,000 basic (DOE) + genuine £10,000 £15,000 bonus
Full-time Permanent Mon Fri 8am 6pm 1 in 4 Saturdays 8:30am 4pm

The Role

An exciting opportunity has arisen for an experienced Prestige Service Advisor to join a busy and successful main dealership in Hatfield.

You ll represent a premium automotive brand, delivering exceptional customer care, handling service enquiries, and ensuring each customer enjoys a first-class dealership experience.

If you have solid motor trade experience and a passion for providing professional, efficient service this could be your next move.

Key Responsibilities

  • Advise customers on all service, maintenance, and repair work
  • Handle technical queries and provide clear, accurate information
  • Book vehicles into the workshop and manage progress updates
  • Communicate effectively with technicians, service control, and customers
  • Identify and cross-sell additional repair work, parts, and services
  • Accurately produce and finalise customer invoices
  • Deliver a premium-level experience that reflects a prestige dealership brand

Your Background & Skills

  • Proven experience as a Service Advisor within a main dealership
  • Strong technical understanding of vehicle servicing and repair processes
  • Excellent customer service, communication, and interpersonal skills
  • Organised, professional, and confident in a fast-paced environment
  • Ability to build long-term relationships and ensure customer loyalty
  • Full UK Driving Licence required

Benefits

  • Circa £35,000 basic (DOE) + genuine £10,000 £15,000 bonus
  • Full manufacturer training and development opportunities
  • Work with a prestige brand in a modern, customer-focused dealership
  • Supportive management team and excellent career progression prospects

Apply now to join a respected prestige main dealership in Hatfield as a Service Advisor where your expertise, customer focus, and drive will be rewarded with excellent earnings and career growth.