Motorcycle Aftersales Advisor

Motorcycle Aftersales Advisor Main Dealership
Guildford
£28,000 basic + OTE up to £34,000
Full-time Permanent Monday Friday (8:00am 6pm)

The Role

We re looking for a passionate and knowledgeable Motorcycle Aftersales Advisor to join a busy and successful motorcycle dealership in Guildford.

This is an exciting opportunity for someone with a background in motorcycle parts, service, or aftersales who s ready to take the next step in their career. You ll provide expert support to customers, deliver outstanding service, and help maximise aftersales performance across the department.

Key Responsibilities

• Greet and assist customers both face-to-face and over the phone
• Handle service, parts, and repair enquiries efficiently and professionally
• Advise customers on required work and future maintenance needs
• Process parts orders, match stock to job cards, and manage back orders
• Collect payments for completed service and repair work
• Accurately record customer and vehicle information in dealership systems
• Maximise workshop loading and overall department profitability

About You

• Previous experience in a motorcycle or automotive service/parts role
• Strong mechanical or technical understanding of motorcycles
• Excellent communication and customer service skills
• Confident multitasking in a busy dealership environment
• Experience using Kerridge/ADP systems an advantage
• Enthusiastic, professional, and passionate about motorcycles!

Benefits

• £28,000 basic + OTE up to £34,000
• Monday Friday working hours (no weekends)
• Manufacturer and product training
• Career progression within a respected motorcycle dealership
• Staff discounts and company benefits package

Apply today to join a leading motorcycle dealership in Guildford as a Motorcycle Aftersales Advisor and turn your passion for bikes into a rewarding career!