Job Description
Leasing Administrator - Birmingham - £27,000 per annum + Discretionary BonusMy client, a globally established and leading Real Estate Agency, are currently seeking a Leasing Administrator on to join their brand-new luxury residential Build-to-Rent development in Birmingham compromising of 667 apartments.You will be providing support to the renewals and tenancy management team in the delivery of a high quality service for the benefit of clients and tenants.The successful candidate will be a good team player with strong organisational and communication skills. have the ability to work under pressure and a willingness to learn. A self-motivated individual, they will also be able to demonstrate reliability, flexibility and initiative.Duties
- Provide high level of customer service to residents at all times
- Review and accept offers submitted for new lets including right to rent checks
- Complete new tenancy progression process including referencing and drafting tenancy agreements
- Process tenancy renewal paperwork
- Conduct check in, check out and midterm property inspections where required
- Compiling inventory reports and sending resident welcome packs
- Ensure lettings legal compliances are met and procedures followed
- Liaise with the Resident Experience/leasing team to ensure flats are ready for move ins
- Maintain records on the property management database
- Compile reports for portfolio analysis, monitoring and reporting
- Deal with enquiries from tenants, utility providers, local authorities, etc
- Maintain electronic files for each property in accordance with procedures
- Liaise with the property accounts team over any property queries where necessary
- Updating utility providers and local authorities of tenancy changes
- Collate data and compile client reports
- Undertake specific projects as requested by line manager
- Complete general administrative roles as and when required
Skills and Experience Required
- Previous property administration experience
- Good organisational skills
- Good verbal and written communication skills with a positive attitude and attention to detail
- Excellent time management
- Ability to multitask and to work accurately and effectively under pressure
- Must understand the principles and practice of customer care
- Ability to work in a team and understand team dynamics
- Must be computer literate in Microsoft Office with a high level of competence on Excel
- ARLA qualification would be preferable
Working Hours: 40 hours per week,Monday to Friday, Saturdays on Rota with a day off in lieuSalary: £27,000 per annum + Discretionary bonusFor more information, please contact Megan on the Business Support team at Dove & Hawk Property recruitment.
Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
