Housing Options Officer

  • Park Avenue Recruitment
  • Oct 25, 2025
Contractor Call Centre / CustomerService

Job Description

Want to make a direct impact in preventing homelessness?

A local authority in Kent are seeking a knowledgeable and proactive Housing Options Officer to join their busy housing options team, coming into their offices 2 days a week.

Key responsibilities include:

  • Conduct detailed investigations and assessments for applicants who are homeless or threatened with homelessness, sectioning 184 decisions.
  • Provide clear and expert advice on all available housing options, including prevention, relief and private rented sector solutions.
  • Develop, implement and monitor Personal Housing Plans (PHPs), supporting applicants through each step toward sustainable housing.
  • Arrange and manage placements into temporary accommodation where required, based on assessed need and suitability.
  • Provide duty cover on allocated days, meeting clients face to face and responding to emergency homelessness cases.
  • 2 days a week of office presence.

If you are passionate about making a real impact and have the relevant housing and homelessness experience, please send your CV to (url removed), along with your availability to interview.