Application Support Analyst - Supply Chain

  • Network IT
  • Kidderminster, Worcestershire
  • Oct 29, 2025
Full time Telecommunications

Job Description

An Application Support Analyst is now sought by a leading software Company to join their dedicated 2nd line application support team, supporting a broad customer base on a daily basis.

The role will involve picking up tickets passed by the 1st line team. Working to a 75% resolution rate the team are supported by the inhouse development team.

To be successful the Application Support Analyst will need a combination of industry knowledge and so basic technical skills.

Essential experience:

  • An understanding supply chain process
  • An understanding of warehouse and distribution process
  • Previous ERP support experience
  • A basic understanding of SQL and running SQL scripts
  • A basic knowledge of Linux
  • A basic knowledge of applications and integration
  • Excellent written and verbal communication skills

The successful Application Support Analyst will be offered a basic salary of between 30,000 to 38,000 + Company Benefits. There are excellent career prospects and training opportunities.

The role will be site based during the probation period and then will become hybrid.