IT and UC Field Engineer

IT/UC Field Engineer

Job Description Summary

You will be working for an MPS on site in Dudley and surround areas.

Starting 10th November - 31 January 26 , with potential extension.

Must have your own transport to travel to other sites when needed.

Milage allowance for travel from main site of work.

Day Rate £180 Inside IR35.

The role is to deliver on-site technical services to a wide range of client environments, covering installation, configuration, maintenance, and troubleshooting of IT, UC, and network systems.

The role combines hands-on technical delivery with clear communication and coordination with internal teams, ensuring minimal disruption to client operations and a consistent, high-quality service experience.

Responsibilities

Carry out installation, configuration, and commissioning of IT, UC, network, and associated infrastructure at client sites.

Perform fault diagnosis, repairs, and preventive maintenance in line with company and vendor procedures.

Complete site surveys, document technical details, and feedback accurate information for project planning.

Support client relocations, upgrades, and change requests in line with agreed schedules.

Work collaboratively with the Service Desk, Project Teams, and other engineering disciplines to ensure issues are resolved efficiently.

Maintain up-to-date service records, job sheets, and asset information for all on-site work.

The Individual

Proven experience in field-based IT, UC, or network engineering.

Strong understanding of IT & UC hardware and peripheral installation (servers, switches, routers, endpoints).

Working knowledge of structured cabling, patching, and cable testing.

Familiarity with Microsoft Windows operating systems, Office 365, and network troubleshooting tools.

Understanding of IP networking, VLANs, and wireless deployments.

Experience with VoIP/UC platforms.