Job Description Sysco are currently recruiting for a Services Engineer to join the Newhouse Technology team reporting to the Services Engineer Manager. As the Services Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is working on site in our Newhouse, Scotland depot, and is covering Inverness and Dundee, so you must be based in Scotland, and a good degree of flexibility is required for travel to these depots when needed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of end of life assets, including the asset disposal or recycling of the old device. Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role. Administration of mobile devices via an MDM platform and SIM card connections Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Dec 07, 2025
Full time
Job Description Sysco are currently recruiting for a Services Engineer to join the Newhouse Technology team reporting to the Services Engineer Manager. As the Services Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is working on site in our Newhouse, Scotland depot, and is covering Inverness and Dundee, so you must be based in Scotland, and a good degree of flexibility is required for travel to these depots when needed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of end of life assets, including the asset disposal or recycling of the old device. Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role. Administration of mobile devices via an MDM platform and SIM card connections Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Role: Delivery Lead (Soft Services) Position: Contract Location: Hinkley Point C, Somerset Duration: 12 Months Rolling Rate: Circa 240 p/d PAYE + 36 days annual leave Circa 325 p/d Umbrella Job Purpose / Overview As a Delivery Lead , you will be responsible for the day-to-day delivery of Soft FM Services at the HPC construction site and its Associated Developments. This includes planning and oversight of all aspects of the Soft FM Service which supports the project: Housekeeping, FM Helpdesk, Fleet Management, Locker Management, Welfare & Office planning and other services as requested to support HPC and its contractors. The services will be provided at HPC as well as other office and ancillary buildings on various other associated developments. This role reports to the Senior FM Delivery Lead. The Delivery Lead will be responsible for developing, reviewing and amending policies and procedures that underpin strategy within their work area, and may also be called upon to help prepare detailed specifications, in support of the procurement process. Detailed and specific reports will be required from time to time to demonstrate compliance and ongoing improvements. As the project moves forward adapting to this is pivotal. Principal Accountabilities Manage day to day the provision of a critical site support service to the construction workforce. Manage and be directly responsible for the Soft FM Services contracts. Be accountable for ensuring all statutory, regulatory and site controls are complied with. Form effective relationships with their service contract partner and champion; clarity, respect, positivity, humility and integrity. Ensure the contract partners team are fully competent to perform their assigned roles - and that any shortfalls are reported to the Service Manager without delay Develop and implement plans to ensure service delivery meets or exceeds the expectations and project work schedule Ensure early intervention to avoid any escalation of issues affecting service delivery by working in the spirit of a 'one team approach' Ensure CAD drawings and specific delivery information is maintained Develop and implement plans to ensure service delivery meets or exceeds the expectations and project work schedule - includes collection of forecasting information on workforce requirements Anticipate and resolve any issues arising with the FM contractors' package of works and services, identifying risks and facilitating their resolution or escalate to Senior FM Delivery Lead. Support the preparation of monthly reports including safety performance, performance against SLAs, performance against KPIs, financial reporting, project forecasting and forward planning. Monitor and manage stock levels including procurement of office and welfare furniture, fittings and equipment. Co-ordinate the delivery of workspace services and play a key role in managing the process to include: safety management quality management environmental management risk mitigation Be flexible and able to carry out infrequent checks covering the shift pattern that the contractor works to. Knowledge, Skills, Qualifications & Experience Essential Recent and relevant In-depth knowledge and experience of workplace organisation along with Soft Service Delivery Management or leadership experience in a service lead environment. Experience of working in a high security environment. Must be confident in own abilities and be able to deliver in a dynamic environment. Willingness to learn from both successes and failures. Proven experience within a large project environment. Excellent communication skills and able to strike up effective working relationships. Must be willing to work with our local supply chain partners in a cooperative way. Desirable Experience of working with and developing budgets. Recognised and certificated 'Behavioural Safety Programme'. Recent IOSH accreditation or equivalent . Degree Level or Equivalent Qualification in a relevant subject Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Dec 06, 2025
Contractor
Role: Delivery Lead (Soft Services) Position: Contract Location: Hinkley Point C, Somerset Duration: 12 Months Rolling Rate: Circa 240 p/d PAYE + 36 days annual leave Circa 325 p/d Umbrella Job Purpose / Overview As a Delivery Lead , you will be responsible for the day-to-day delivery of Soft FM Services at the HPC construction site and its Associated Developments. This includes planning and oversight of all aspects of the Soft FM Service which supports the project: Housekeeping, FM Helpdesk, Fleet Management, Locker Management, Welfare & Office planning and other services as requested to support HPC and its contractors. The services will be provided at HPC as well as other office and ancillary buildings on various other associated developments. This role reports to the Senior FM Delivery Lead. The Delivery Lead will be responsible for developing, reviewing and amending policies and procedures that underpin strategy within their work area, and may also be called upon to help prepare detailed specifications, in support of the procurement process. Detailed and specific reports will be required from time to time to demonstrate compliance and ongoing improvements. As the project moves forward adapting to this is pivotal. Principal Accountabilities Manage day to day the provision of a critical site support service to the construction workforce. Manage and be directly responsible for the Soft FM Services contracts. Be accountable for ensuring all statutory, regulatory and site controls are complied with. Form effective relationships with their service contract partner and champion; clarity, respect, positivity, humility and integrity. Ensure the contract partners team are fully competent to perform their assigned roles - and that any shortfalls are reported to the Service Manager without delay Develop and implement plans to ensure service delivery meets or exceeds the expectations and project work schedule Ensure early intervention to avoid any escalation of issues affecting service delivery by working in the spirit of a 'one team approach' Ensure CAD drawings and specific delivery information is maintained Develop and implement plans to ensure service delivery meets or exceeds the expectations and project work schedule - includes collection of forecasting information on workforce requirements Anticipate and resolve any issues arising with the FM contractors' package of works and services, identifying risks and facilitating their resolution or escalate to Senior FM Delivery Lead. Support the preparation of monthly reports including safety performance, performance against SLAs, performance against KPIs, financial reporting, project forecasting and forward planning. Monitor and manage stock levels including procurement of office and welfare furniture, fittings and equipment. Co-ordinate the delivery of workspace services and play a key role in managing the process to include: safety management quality management environmental management risk mitigation Be flexible and able to carry out infrequent checks covering the shift pattern that the contractor works to. Knowledge, Skills, Qualifications & Experience Essential Recent and relevant In-depth knowledge and experience of workplace organisation along with Soft Service Delivery Management or leadership experience in a service lead environment. Experience of working in a high security environment. Must be confident in own abilities and be able to deliver in a dynamic environment. Willingness to learn from both successes and failures. Proven experience within a large project environment. Excellent communication skills and able to strike up effective working relationships. Must be willing to work with our local supply chain partners in a cooperative way. Desirable Experience of working with and developing budgets. Recognised and certificated 'Behavioural Safety Programme'. Recent IOSH accreditation or equivalent . Degree Level or Equivalent Qualification in a relevant subject Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
IT Support Engineer (1st/2nd Line) CO Manufacturing Competitive Salary + Benefits Mon Fri, 40 hours a week Benefits : 25 days Holiday + Bank Hols Health cash plan Pension Scheme Monthly Employee value awards up to £75 Personal development programmes through courses and training Free parking About us: CO Manufacturing is the manufacturing hub of the £60 million turn over Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces. Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process from design and production through to delivery. We re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas. About the Role: The role is aimed at someone with at least 1-3 years experience in 1st line support who is also ready to learn and take responsibility for more complex troubleshooting and technical tasks. You will be working in a small helpdesk team providing support to both our onsite manufacturing facility and wider sales network. This is a hands-on role based on site. At times you will need to work directly on the factory floor or complete basic physical tasks such as installing hardware or setting up equipment. Occasional travel to other Conservatory Outlet Group companies may also be required. Other key responsibilities include: Initial point of contact for users Troubleshooting and resolving common and reoccurring issues under the guidance of the senior support staff Escalate complex and unresolved tickets Supporting the administration of Windows Server, Active Directory, Group Policy and user permissions Supporting Microsoft 365 and device management through Intune and Endpoint Manager Handling installation, upgrades and system maintenance tasks Documenting fixes and helping build internal knowledge bases Asset Management What we are looking for: Experience in a 1st or 2nd line support role Strong knowledge of general helpdesk support e.g. MS365 user support, installing hardware/software, troubleshooting issues A basic understanding of networking including routing, switching, VLANs, VPNs and firewalls Clear communicator who can explain issues in a straightforward way How to apply: Ready to start your career with us? Apply with your CV Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Dec 06, 2025
Full time
IT Support Engineer (1st/2nd Line) CO Manufacturing Competitive Salary + Benefits Mon Fri, 40 hours a week Benefits : 25 days Holiday + Bank Hols Health cash plan Pension Scheme Monthly Employee value awards up to £75 Personal development programmes through courses and training Free parking About us: CO Manufacturing is the manufacturing hub of the £60 million turn over Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces. Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process from design and production through to delivery. We re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas. About the Role: The role is aimed at someone with at least 1-3 years experience in 1st line support who is also ready to learn and take responsibility for more complex troubleshooting and technical tasks. You will be working in a small helpdesk team providing support to both our onsite manufacturing facility and wider sales network. This is a hands-on role based on site. At times you will need to work directly on the factory floor or complete basic physical tasks such as installing hardware or setting up equipment. Occasional travel to other Conservatory Outlet Group companies may also be required. Other key responsibilities include: Initial point of contact for users Troubleshooting and resolving common and reoccurring issues under the guidance of the senior support staff Escalate complex and unresolved tickets Supporting the administration of Windows Server, Active Directory, Group Policy and user permissions Supporting Microsoft 365 and device management through Intune and Endpoint Manager Handling installation, upgrades and system maintenance tasks Documenting fixes and helping build internal knowledge bases Asset Management What we are looking for: Experience in a 1st or 2nd line support role Strong knowledge of general helpdesk support e.g. MS365 user support, installing hardware/software, troubleshooting issues A basic understanding of networking including routing, switching, VLANs, VPNs and firewalls Clear communicator who can explain issues in a straightforward way How to apply: Ready to start your career with us? Apply with your CV Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Senior Service Desk Analyst - 33,000/ 35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the Helpdesk Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence. Duties/Areas of Responsibility Provide desktop, server and Cloud support to clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with WAN, remote connectivity, VOIP systems, VPNs and network security Onboarding of new clients Producing reports and proposals for clients Undertake medium-sized IT projects Installations of hardware on site Ensuring all client's technical information is documented and up to date Highlighting of any areas where replacement equipment is needed Other: Excellent phone manner and customer service skills Being part of a rota to be onsite in a local school. Work extra hours to meet deadlines, as required Excellent team player by providing assistance and support to colleagues Outstanding communication with the team and clients Ensure that the highest level of customer service is provided to all client The Package: If successful our client is offering a salary of 33,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this senior service desk analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Dec 06, 2025
Full time
Senior Service Desk Analyst - 33,000/ 35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. Reporting to the Helpdesk Manager, the role is site based, 5 days a week (Monday-Friday) and the successful candidate must have a full UK driving licence. Duties/Areas of Responsibility Provide desktop, server and Cloud support to clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with WAN, remote connectivity, VOIP systems, VPNs and network security Onboarding of new clients Producing reports and proposals for clients Undertake medium-sized IT projects Installations of hardware on site Ensuring all client's technical information is documented and up to date Highlighting of any areas where replacement equipment is needed Other: Excellent phone manner and customer service skills Being part of a rota to be onsite in a local school. Work extra hours to meet deadlines, as required Excellent team player by providing assistance and support to colleagues Outstanding communication with the team and clients Ensure that the highest level of customer service is provided to all client The Package: If successful our client is offering a salary of 33,000 - 35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this senior service desk analyst vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Infrastructure Engineer Location: Milton Keynes (Hybrid, with visits to Birmingham) - On-site role Role: Permanent I'm recruiting for a leading global distributor of electrical and industrial automation products, known for its strong focus on innovation, sustainability, and empowering its people. This company operates across multiple locations and delivers advanced technology solutions to a wide range of industries. We are looking for a proactive and experienced Infrastructure Engineer to join our IT team. Reporting to the Helpdesk and Infrastructure Manager, you will design, implement, and maintain resilient IT infrastructure with a strong emphasis on cybersecurity. This hybrid role is primarily based in Milton Keynes, with regular travel to another other Birmingham office. Key Responsibilities: Design, deploy, and maintain both on-premises and cloud infrastructure (Azure). Lead infrastructure upgrade projects and assist in developing new solutions. Manage and monitor servers, storage systems (SAN/NAS), and network equipment including switches, firewalls, and wireless access points. Ensure high system performance, availability, and data integrity through proactive monitoring, backups, and disaster recovery testing. Support and enhance business continuity plans. Maintain accurate and comprehensive technical documentation; contribute to team knowledge sharing. Respond rapidly to incidents to minimize downtime and ensure swift recovery. Stay updated on emerging technologies and cybersecurity best practices. Work collaboratively within Agile frameworks, participating in sprint planning, stand-ups, retrospectives, and iterative delivery aligned with business needs. Technical Skills & Experience: Proven expertise in designing and maintaining hybrid infrastructure environments (on-premises and cloud). Strong knowledge of Microsoft Server, cloud platforms, and virtualization technologies. Solid understanding of cybersecurity principles and tools, including firewalls, IDS/IPS, and endpoint protection. Experience with Palo Alto firewalls and security appliances (configuration, monitoring, threat prevention) is highly desirable. Proficiency in networking protocols such as TCP/IP, DNS, DHCP, and VLANs. Hands-on experience with virtualization platforms like VMware vSphere and Microsoft Hyper-V (VM provisioning, optimization, high availability, troubleshooting). Skilled in configuring and managing routers, switches, and firewalls. Experience with SAN and NAS technologies including provisioning, tuning, and backup strategies. Familiarity with LogicMonitor or similar infrastructure monitoring tools, including dashboard creation and alert tuning. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Dec 06, 2025
Full time
Infrastructure Engineer Location: Milton Keynes (Hybrid, with visits to Birmingham) - On-site role Role: Permanent I'm recruiting for a leading global distributor of electrical and industrial automation products, known for its strong focus on innovation, sustainability, and empowering its people. This company operates across multiple locations and delivers advanced technology solutions to a wide range of industries. We are looking for a proactive and experienced Infrastructure Engineer to join our IT team. Reporting to the Helpdesk and Infrastructure Manager, you will design, implement, and maintain resilient IT infrastructure with a strong emphasis on cybersecurity. This hybrid role is primarily based in Milton Keynes, with regular travel to another other Birmingham office. Key Responsibilities: Design, deploy, and maintain both on-premises and cloud infrastructure (Azure). Lead infrastructure upgrade projects and assist in developing new solutions. Manage and monitor servers, storage systems (SAN/NAS), and network equipment including switches, firewalls, and wireless access points. Ensure high system performance, availability, and data integrity through proactive monitoring, backups, and disaster recovery testing. Support and enhance business continuity plans. Maintain accurate and comprehensive technical documentation; contribute to team knowledge sharing. Respond rapidly to incidents to minimize downtime and ensure swift recovery. Stay updated on emerging technologies and cybersecurity best practices. Work collaboratively within Agile frameworks, participating in sprint planning, stand-ups, retrospectives, and iterative delivery aligned with business needs. Technical Skills & Experience: Proven expertise in designing and maintaining hybrid infrastructure environments (on-premises and cloud). Strong knowledge of Microsoft Server, cloud platforms, and virtualization technologies. Solid understanding of cybersecurity principles and tools, including firewalls, IDS/IPS, and endpoint protection. Experience with Palo Alto firewalls and security appliances (configuration, monitoring, threat prevention) is highly desirable. Proficiency in networking protocols such as TCP/IP, DNS, DHCP, and VLANs. Hands-on experience with virtualization platforms like VMware vSphere and Microsoft Hyper-V (VM provisioning, optimization, high availability, troubleshooting). Skilled in configuring and managing routers, switches, and firewalls. Experience with SAN and NAS technologies including provisioning, tuning, and backup strategies. Familiarity with LogicMonitor or similar infrastructure monitoring tools, including dashboard creation and alert tuning. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Electrical Bias Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Electrical Bias Engineer to join the team. Role Summary: React to breakdown maintenance requests within the required SLA's Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc Repairs to modular UPS systems Test and diagnose power quality issues including harmonic distortion using onsite power analysers Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments Provide emergency response standby, call out Escalate urgent issues identified through to the Technical Services Manager Respond to work interruptions, outages or emergencies consistent with the SLA Responsibility for ensuring all critical related engineering maintenance documentation & records are kept updated Advise the Facilities Management Team of changes in critical environment requirements Must be willing to work over & above contractual hours. Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works Undertake Upgrade & Install work Understand and interpret technical drawings / instructions / processes & O&M's Ensure completion of all reactive Helpdesk Requests Monitor and analyse environmental conditions, review the loading/working conditions of critical equipment regularly Ensure that financial processes are adhered to at all times Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident) Determine the root cause and action items required to restore availability and prevent a recurrence Review and submit to the Technical Services Manager ensuring all actions are documented reviewed and completed Entering relevant quotes and remedial works onto the in-house system Experience Required: Essential 17th Edition Electrical Wiring Regulations Desirable Experience working with building management systems including fault finding and operator use Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams Experience and understanding of HVAC systems Understanding of a CDM process Excellent facilitation, communication skills at all levels Evidence of Excellent Customer Service Delivery Able to organise self to manage assigned tasks, determine material requirements. Experience of H & S procedures & requirements. COSHH, Working at Heights, Risk Assessment etc. Health & Safety Qualified i.e. IOSH and/or NEBOSH Testing and Inspection of Electrical systems Knowledge of emergency response/standby/call out activities and protocols Understand the monitoring of utilities and environmental programmes Be or have been an Authorised Person e.g. (AP15/12) Water hygiene L8
Dec 06, 2025
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Electrical Bias Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Electrical Bias Engineer to join the team. Role Summary: React to breakdown maintenance requests within the required SLA's Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc Repairs to modular UPS systems Test and diagnose power quality issues including harmonic distortion using onsite power analysers Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments Provide emergency response standby, call out Escalate urgent issues identified through to the Technical Services Manager Respond to work interruptions, outages or emergencies consistent with the SLA Responsibility for ensuring all critical related engineering maintenance documentation & records are kept updated Advise the Facilities Management Team of changes in critical environment requirements Must be willing to work over & above contractual hours. Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works Undertake Upgrade & Install work Understand and interpret technical drawings / instructions / processes & O&M's Ensure completion of all reactive Helpdesk Requests Monitor and analyse environmental conditions, review the loading/working conditions of critical equipment regularly Ensure that financial processes are adhered to at all times Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident) Determine the root cause and action items required to restore availability and prevent a recurrence Review and submit to the Technical Services Manager ensuring all actions are documented reviewed and completed Entering relevant quotes and remedial works onto the in-house system Experience Required: Essential 17th Edition Electrical Wiring Regulations Desirable Experience working with building management systems including fault finding and operator use Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams Experience and understanding of HVAC systems Understanding of a CDM process Excellent facilitation, communication skills at all levels Evidence of Excellent Customer Service Delivery Able to organise self to manage assigned tasks, determine material requirements. Experience of H & S procedures & requirements. COSHH, Working at Heights, Risk Assessment etc. Health & Safety Qualified i.e. IOSH and/or NEBOSH Testing and Inspection of Electrical systems Knowledge of emergency response/standby/call out activities and protocols Understand the monitoring of utilities and environmental programmes Be or have been an Authorised Person e.g. (AP15/12) Water hygiene L8
We are a recruiting for a Managed Service Provider located in London. Who provide first class IT services and support to a diverse range of clients. Who pride themselves on commitment to excellence, innovation, and customer satisfaction. Suitable IT Team Lead / Helpdesk / Desktop Support Manager will be responsible for managing a small team of IT professionals, overseeing, helpdesk / desktop support operations, and ensuring the delivery of high-quality IT services to clients. Key Responsibilities: Lead and manage a team of IT support specialists, providing guidance, training, and performance evaluations. Oversee the day-to-day operations of desktop support, ensuring timely and effective resolution of technical issues. Develop and implement IT support policies and procedures to enhance service delivery and efficiency. Coordinate with clients to understand their IT needs and provide tailored solutions. Monitor and report on key performance indicators (KPIs) to ensure service level agreements (SLAs) are met. Stay up to date with the latest industry trends and technologies to drive continuous improvement. Manage and prioritise support tickets, ensuring prompt and effective resolution. Collaborate with other IT teams and departments to ensure seamless integration and support. Qualifications : Proven experience in a similar IT Team Lead or Helpdesk / Desktop Support Manager role. Strong technical knowledge of desktop support, hardware, and software troubleshooting. Excellent leadership and team management skills. Strong communication and interpersonal skills, with the ability to effectively interact with clients and team members. Experience with IT service management tools and platforms. Relevant certifications (e.g., ITIL, CompTIA A+, Microsoft Certified) are a plus. Ability to work in a fast-paced environment and manage multiple priorities. If you are a motivated IT professional with a passion for leading teams and delivering exceptional IT support, please get in touch.
Dec 06, 2025
Full time
We are a recruiting for a Managed Service Provider located in London. Who provide first class IT services and support to a diverse range of clients. Who pride themselves on commitment to excellence, innovation, and customer satisfaction. Suitable IT Team Lead / Helpdesk / Desktop Support Manager will be responsible for managing a small team of IT professionals, overseeing, helpdesk / desktop support operations, and ensuring the delivery of high-quality IT services to clients. Key Responsibilities: Lead and manage a team of IT support specialists, providing guidance, training, and performance evaluations. Oversee the day-to-day operations of desktop support, ensuring timely and effective resolution of technical issues. Develop and implement IT support policies and procedures to enhance service delivery and efficiency. Coordinate with clients to understand their IT needs and provide tailored solutions. Monitor and report on key performance indicators (KPIs) to ensure service level agreements (SLAs) are met. Stay up to date with the latest industry trends and technologies to drive continuous improvement. Manage and prioritise support tickets, ensuring prompt and effective resolution. Collaborate with other IT teams and departments to ensure seamless integration and support. Qualifications : Proven experience in a similar IT Team Lead or Helpdesk / Desktop Support Manager role. Strong technical knowledge of desktop support, hardware, and software troubleshooting. Excellent leadership and team management skills. Strong communication and interpersonal skills, with the ability to effectively interact with clients and team members. Experience with IT service management tools and platforms. Relevant certifications (e.g., ITIL, CompTIA A+, Microsoft Certified) are a plus. Ability to work in a fast-paced environment and manage multiple priorities. If you are a motivated IT professional with a passion for leading teams and delivering exceptional IT support, please get in touch.
Job Description Key Responsibilities: Customer Service : Be the go-to contact for resolving payroll and pension queries, ensuring our Helpdesk is accessible and queries are answered within SLAs. Payroll & Pension Processing : Process payroll adjustments and pension activities on time and in line with regulations. Collaborate with managers to resolve issues affecting pay and pensions. Regulatory Compliance : Provide guidance on statutory payroll matters and ensure compliance with all applicable employment and tax legislation. Teamwork : Collaborate across teams, building strong relationships to support the delivery of the "pay right first time" objective. Be a key part of the Payroll & Pensions team, working cross-functionally to meet the needs of the business. Essential Skills & Experience: Educational Qualifications : 5 GCSEs (A -C) including Mathematics. Proficient in Microsoft Office. Experience & Expertise : In-depth payroll and pensions knowledge, with understanding of applicable legislation. Strong customer service skills with the ability to resolve complex queries. Excellent communication skills (both written and verbal). Attention to detail and ability to work with high accuracy under tight deadlines. Desirable Qualifications & Experience: CIPP Qualification or willingness to work towards it. Payroll Technician Certificate Level 3 and/or Foundation Degree Access Course . Experience with payroll and pensions processing in an operational setting. What We Offer: Competitive salary and benefits package. A collaborative and supportive work environment. Opportunities for professional development and growth. A chance to make a real impact in a meaningful organization that supports individuals with complex needs. Ready to Join Lifeways? If you're passionate about payroll and pensions and want to be part of a team dedicated to delivering excellence, apply now! Help us ensure our employees are paid accurately and on time, every time. Apply Today! Lifeways Group is an equal opportunities employer and is committed to creating a diverse environment. We welcome applications from all qualified candidates.
Dec 06, 2025
Full time
Job Description Key Responsibilities: Customer Service : Be the go-to contact for resolving payroll and pension queries, ensuring our Helpdesk is accessible and queries are answered within SLAs. Payroll & Pension Processing : Process payroll adjustments and pension activities on time and in line with regulations. Collaborate with managers to resolve issues affecting pay and pensions. Regulatory Compliance : Provide guidance on statutory payroll matters and ensure compliance with all applicable employment and tax legislation. Teamwork : Collaborate across teams, building strong relationships to support the delivery of the "pay right first time" objective. Be a key part of the Payroll & Pensions team, working cross-functionally to meet the needs of the business. Essential Skills & Experience: Educational Qualifications : 5 GCSEs (A -C) including Mathematics. Proficient in Microsoft Office. Experience & Expertise : In-depth payroll and pensions knowledge, with understanding of applicable legislation. Strong customer service skills with the ability to resolve complex queries. Excellent communication skills (both written and verbal). Attention to detail and ability to work with high accuracy under tight deadlines. Desirable Qualifications & Experience: CIPP Qualification or willingness to work towards it. Payroll Technician Certificate Level 3 and/or Foundation Degree Access Course . Experience with payroll and pensions processing in an operational setting. What We Offer: Competitive salary and benefits package. A collaborative and supportive work environment. Opportunities for professional development and growth. A chance to make a real impact in a meaningful organization that supports individuals with complex needs. Ready to Join Lifeways? If you're passionate about payroll and pensions and want to be part of a team dedicated to delivering excellence, apply now! Help us ensure our employees are paid accurately and on time, every time. Apply Today! Lifeways Group is an equal opportunities employer and is committed to creating a diverse environment. We welcome applications from all qualified candidates.
The opportunity: An exciting time to join a global manufacturing and engineering firm with multiple sites UK wide/globally. The role will offer longevity and a long term career with the chance to work on big infra projects. It is a great opportunity for a senior tech/fairly recent IT Leader to step up and join a Global firm and all the opportunity that will bring. Alternatively you could be an established leader looking for a long term home. Description of the company: The IT Department is a global department with technicians and support based at most sites. The work is shared and IT deal with issues from all sites (nobody is allocated their own site), therefore a great deal of communication skills and flexibility is required. The UK business currently employs around (Apply online only) employees with an average service history of 12 years. Stockport has around (Apply online only) staff and the average length of service here is 11 years. Role Purpose: To support Computer applications and platforms within an office and manufacturing environment. The team are therefore both 1st and 2nd line focused but the added ability to get heavily involved in a high number of 3rd line projects. You will provide unparalleled IT support services while managing day-to-day operations alongside other Technicians in UK Wide sites and supporting the Global IT Team based in the US. This role requires a mix of technical expertise and a strong focus on delivering white-glove service levels. The ideal candidate will be have a good mix of skills including the ability to converse across a range of business levels and will have a solid understanding of Google Workspace, Citrix environments, and advanced troubleshooting of Windows operating systems. Roles & Responsibilities: Responsible for a few engineers in the U.K and working with the support of various IT Leaders, based in global cost centres in the U.S/Singapore. Respond to requests for technical assistance in person, via phone and helpdesk. Assist with diagnosing and resolving technical hardware and software issues. Log all helpdesk interactions. Follow standard operating procedures. Redirect IT issues to appropriate resources. Identify and escalate issues requiring urgent attention. Create and maintain user accounts in Active directory and Google Administration console. Build and refurbish PC Base and Laptops as required. Other duties and projects as assigned. Requirements: Google experience using and/or supporting components of the Google Suite of applications including, but not limited to Gmail, Google Docs, Google Sheets and Google Calendar. (Not essential) MCP (Microsoft Certified Professional) in Windows 10/11 environment. (Not Essential) Understanding and experience of CompTIA A+ (PC Hardware Break Fix), exposure to Windows Server environment, SQL, Jira Helpdesk and bespoke system support would be advantageous. 1-2 year experience in an IT support role both desk and shop floor. HNC/HND or degree equivalent in Computing (Not essential)
Dec 05, 2025
Full time
The opportunity: An exciting time to join a global manufacturing and engineering firm with multiple sites UK wide/globally. The role will offer longevity and a long term career with the chance to work on big infra projects. It is a great opportunity for a senior tech/fairly recent IT Leader to step up and join a Global firm and all the opportunity that will bring. Alternatively you could be an established leader looking for a long term home. Description of the company: The IT Department is a global department with technicians and support based at most sites. The work is shared and IT deal with issues from all sites (nobody is allocated their own site), therefore a great deal of communication skills and flexibility is required. The UK business currently employs around (Apply online only) employees with an average service history of 12 years. Stockport has around (Apply online only) staff and the average length of service here is 11 years. Role Purpose: To support Computer applications and platforms within an office and manufacturing environment. The team are therefore both 1st and 2nd line focused but the added ability to get heavily involved in a high number of 3rd line projects. You will provide unparalleled IT support services while managing day-to-day operations alongside other Technicians in UK Wide sites and supporting the Global IT Team based in the US. This role requires a mix of technical expertise and a strong focus on delivering white-glove service levels. The ideal candidate will be have a good mix of skills including the ability to converse across a range of business levels and will have a solid understanding of Google Workspace, Citrix environments, and advanced troubleshooting of Windows operating systems. Roles & Responsibilities: Responsible for a few engineers in the U.K and working with the support of various IT Leaders, based in global cost centres in the U.S/Singapore. Respond to requests for technical assistance in person, via phone and helpdesk. Assist with diagnosing and resolving technical hardware and software issues. Log all helpdesk interactions. Follow standard operating procedures. Redirect IT issues to appropriate resources. Identify and escalate issues requiring urgent attention. Create and maintain user accounts in Active directory and Google Administration console. Build and refurbish PC Base and Laptops as required. Other duties and projects as assigned. Requirements: Google experience using and/or supporting components of the Google Suite of applications including, but not limited to Gmail, Google Docs, Google Sheets and Google Calendar. (Not essential) MCP (Microsoft Certified Professional) in Windows 10/11 environment. (Not Essential) Understanding and experience of CompTIA A+ (PC Hardware Break Fix), exposure to Windows Server environment, SQL, Jira Helpdesk and bespoke system support would be advantageous. 1-2 year experience in an IT support role both desk and shop floor. HNC/HND or degree equivalent in Computing (Not essential)
Regional Service Delivery Manager - Multi-Site IT Leadership Woking / Addlestone / Basingstoke Corridor 47,142 + 18.9% employer pension + 34 days holiday + ongoing CPD + staff benefits platform + supportive culture + work-life balance Are you an experienced IT Manager or Service Delivery Lead who's ready to take ownership of multiple sites rather than just one? Would you like to join a forward-thinking trust that embraces digital innovation, invests heavily in technology, and gives you the autonomy to shape how IT services are delivered across a cluster of schools? This education trust is a dynamic, progressive organisation known for low staff turnover, a supportive culture and a real commitment to improving digital outcomes. They are not afraid to innovate from 1:1 device projects to modernising infrastructure and they are looking for an IT leader who wants to help drive that forward. In this role, you'll lead the IT service delivery across a cluster of schools, working closely with headteachers, on-site technicians and the central IT leadership team. You'll line-manage technical staff, oversee service desk performance, act as the escalation point for complex issues, and ensure each school has a clear development plan aligned with the wider trust strategy. Although the role is primarily leadership-focused, you'll step in hands-on when needed to support continuity across your schools. The ideal candidate would be an experienced IT Manager or Service Delivery Lead who has managed technical teams, understands multi-site IT operations, and is ready to take the next step into a role with wider strategic responsibility and real impact. This is an excellent opportunity to join a progressive trust, take ownership of a cluster of sites, shape IT service delivery and be part of a team where your input genuinely matters. If you're looking for the next step in your leadership journey with autonomy, impact and ongoing development this is a role where you'll thrive. The role Lead IT service delivery across a cluster of schools, acting as the key contact for headteachers and school leaders Line-manage on-site technical staff, supporting their development and conducting performance reviews Own helpdesk performance across your schools, ensuring SLAs and response targets are met Define school-specific IT development plans that align with the trust's strategic direction Step in where needed to support with escalations or cover for on-site staff Ensure compliance with safeguarding, cyber security, GDPR and trust IT policies Support installations, configuration, commissioning and ongoing maintenance of systems and software Build strong working relationships across the trust and ensure consistent communication and service delivery standards Work collaboratively with the wider IT team and external partners to resolve escalations The person Experienced IT Manager, Network Manager or Service Delivery Lead Strong background in managing technical staff and leading service delivery Minimum 3 years in an IT management or multi-site role Comfortable handling escalations and guiding technical troubleshooting Understanding of networking, servers, end-user devices and general IT operations ITIL, PRINCE2 or service management knowledge beneficial Confident, professional and able to work autonomously across multiple schools Positive, proactive and improvement-focused, with excellent communication skills
Dec 05, 2025
Full time
Regional Service Delivery Manager - Multi-Site IT Leadership Woking / Addlestone / Basingstoke Corridor 47,142 + 18.9% employer pension + 34 days holiday + ongoing CPD + staff benefits platform + supportive culture + work-life balance Are you an experienced IT Manager or Service Delivery Lead who's ready to take ownership of multiple sites rather than just one? Would you like to join a forward-thinking trust that embraces digital innovation, invests heavily in technology, and gives you the autonomy to shape how IT services are delivered across a cluster of schools? This education trust is a dynamic, progressive organisation known for low staff turnover, a supportive culture and a real commitment to improving digital outcomes. They are not afraid to innovate from 1:1 device projects to modernising infrastructure and they are looking for an IT leader who wants to help drive that forward. In this role, you'll lead the IT service delivery across a cluster of schools, working closely with headteachers, on-site technicians and the central IT leadership team. You'll line-manage technical staff, oversee service desk performance, act as the escalation point for complex issues, and ensure each school has a clear development plan aligned with the wider trust strategy. Although the role is primarily leadership-focused, you'll step in hands-on when needed to support continuity across your schools. The ideal candidate would be an experienced IT Manager or Service Delivery Lead who has managed technical teams, understands multi-site IT operations, and is ready to take the next step into a role with wider strategic responsibility and real impact. This is an excellent opportunity to join a progressive trust, take ownership of a cluster of sites, shape IT service delivery and be part of a team where your input genuinely matters. If you're looking for the next step in your leadership journey with autonomy, impact and ongoing development this is a role where you'll thrive. The role Lead IT service delivery across a cluster of schools, acting as the key contact for headteachers and school leaders Line-manage on-site technical staff, supporting their development and conducting performance reviews Own helpdesk performance across your schools, ensuring SLAs and response targets are met Define school-specific IT development plans that align with the trust's strategic direction Step in where needed to support with escalations or cover for on-site staff Ensure compliance with safeguarding, cyber security, GDPR and trust IT policies Support installations, configuration, commissioning and ongoing maintenance of systems and software Build strong working relationships across the trust and ensure consistent communication and service delivery standards Work collaboratively with the wider IT team and external partners to resolve escalations The person Experienced IT Manager, Network Manager or Service Delivery Lead Strong background in managing technical staff and leading service delivery Minimum 3 years in an IT management or multi-site role Comfortable handling escalations and guiding technical troubleshooting Understanding of networking, servers, end-user devices and general IT operations ITIL, PRINCE2 or service management knowledge beneficial Confident, professional and able to work autonomously across multiple schools Positive, proactive and improvement-focused, with excellent communication skills
Helpdesk Technician Salary range: 30-40k (DOE) We are working with an established very employee focused client, who are looking to invest in the future of their IT team. It is a big step for them as they are looking for their future IT Manager - all going well, this would happen in the next 12 months. We are looking for someone who has not only IT experience at 1st/2nd line, but also the want to progress into a manager role, learn from an extremely experienced Head of IT, be invested in and grow personally and professionally. What you need: Experience in an IT support role or relevant educational background Experience of PowerShell and Python, Mimecast, PDQ Deploy and Veeam would be really attractive to our client A proactive, organised approach to problem-solving A car/motorbike licence and own vehicle is required, due to office location and occasional visit to other office location(s). What's in it for you: Performance related pay and bonus + Christmas bonus Performance Development Reviews Paid learning and development Income Protection scheme Free parking Friendly team culture & regular socials Long-service awards Staff and retailer discount If you're looking for a genuinely supportive environment to grow your IT career, we'd love to hear from you. Consideration can only be given to candidates living within a 30-minute driveable commute from Redhill due to office location(s). Refer a friend and you will receive a retail voucher of your choice up to the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy, which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15257
Dec 05, 2025
Full time
Helpdesk Technician Salary range: 30-40k (DOE) We are working with an established very employee focused client, who are looking to invest in the future of their IT team. It is a big step for them as they are looking for their future IT Manager - all going well, this would happen in the next 12 months. We are looking for someone who has not only IT experience at 1st/2nd line, but also the want to progress into a manager role, learn from an extremely experienced Head of IT, be invested in and grow personally and professionally. What you need: Experience in an IT support role or relevant educational background Experience of PowerShell and Python, Mimecast, PDQ Deploy and Veeam would be really attractive to our client A proactive, organised approach to problem-solving A car/motorbike licence and own vehicle is required, due to office location and occasional visit to other office location(s). What's in it for you: Performance related pay and bonus + Christmas bonus Performance Development Reviews Paid learning and development Income Protection scheme Free parking Friendly team culture & regular socials Long-service awards Staff and retailer discount If you're looking for a genuinely supportive environment to grow your IT career, we'd love to hear from you. Consideration can only be given to candidates living within a 30-minute driveable commute from Redhill due to office location(s). Refer a friend and you will receive a retail voucher of your choice up to the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy, which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15257
Head of Estate Operations Salary £51,950 - £60,224 About us The Sheffield College is a further and higher education institution dedicated to providing academic, vocational, and professional qualifications to approximately 13,000 young people and adults annually. Our mission is to transform lives through learning, advocating for inclusivity and diversity at every stage. We have high aspirations and standards for ourselves, and our learners, and this role is a key one in ensuring that the College s estate is operated safely, efficiently and effectively to support teaching, learning and community use. About The role The Head of Estate Operations is responsible for leading the day-to-day delivery of estates services across the College. The role oversees operational managers within compliance, maintenance, campus operations and facilities hire, ensuring coordinated and high-quality service delivery. The post-holder will drive performance, oversee contracts and budgets, and act as deputy to the Director when required. Main Responsibilities: Specific duties include, but are not limited to: Lead and coordinate estates operational delivery across compliance, maintenance, campus operations, sustainability initiatives and facilities hire. Provide effective leadership of the estates managers, ensuring objectives set are clear, monitored and achieved. Provide coaching, support and professional development opportunities to direct reports. Lead regular team meetings, performance reviews and communication to ensure clarity of objectives and standards. Promote positive staff engagement, wellbeing and inclusion. Act as a key liaison point with College leadership, curriculum teams and professional services to ensure estates services enable delivery of teaching and learning. Ensure effective deployment of resources to meet operational priorities across multiple campuses. Oversee delivery of statutory compliance by ensuring managers implement robust systems, escalating risks to the Director. Ensure planned and reactive maintenance is delivered efficiently, with robust contractor management in place. Ensure campus operations are effective, safe, and customer-focused, including caretaking, cleaning, security liaison and porterage. Oversee the delivery of commercial facilities hire, ensuring income targets are monitored and achieved. Maintain oversight of CAFM/helpdesk functions to ensure accurate data, performance monitoring and reporting. Support the delivery of lifecycle maintenance, refurbishment and sustainability projects as directed by the Director. Manage operational estates budgets, monitoring spend, achieving value for money and escalating variances. Monitor service level agreements and contracts, ensuring contractors deliver in line with agreed standards. Contribute to risk management, business continuity and emergency planning, ensuring operational readiness. Provide assurance reports to the Director on estates operations, highlighting risks, performance and improvements. Represent the Estates function in cross-college working groups and deputise for the Director where required. What we can offer you As the successful candidate, you will be offered a salary of between £51,950 to £60,224 per annum based upon a combination of the skills, knowledge and experience that you can bring to the role. Our benefits Enhanced Pension contributions scheme with SYPA- 17.1% Annual leave - TSC Leadership- 42 Days (310.8 hours) + 8 Bank Holidays (59.2 hours)- this includes a discretionary Christmas closure period Health and wellbeing, we offer Employee assistance programme through Bupa Occupational Health through PAM Free eye tests for VDU users Free Parking is available at the majority of our campuses Further information can be found on our Benefits and Career Development pages. Disability Confident We are a Disability Confident employer and are committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. Please review ourRecruitment Guidelines for Disabled Candidates which provides further information on reasonable adjustments and how the Disability Confident scheme works in practice.If you require any reasonable adjustments or any support at any point throughout the process, please contact (url removed) Armed Forces Covenant As part of our commitment through the Armed Forces Covenant, we re pledged to support the Armed Forces Community. Recognising the value Personnel, Veterans and military families contribute to our community and country. Safeguarding We are an employer who is committed to safeguarding and promoting the welfare of students. Successful applicants will be required to have an enhanced DBS check and will be subject to safer recruiting procedures. Further details on our safer recruiting procedures, including the employment of ex-offenders can be found here Safeguarding Next Steps: To apply: Click apply online and follow the links to complete the online application. As a Leader in Diversity employer, we encourage applications from everyone and value diversity in our workforce. Closing date: 4 January 2026 Please be aware If we have a high number of applications, we may decide to close the vacancy earlier.
Dec 05, 2025
Full time
Head of Estate Operations Salary £51,950 - £60,224 About us The Sheffield College is a further and higher education institution dedicated to providing academic, vocational, and professional qualifications to approximately 13,000 young people and adults annually. Our mission is to transform lives through learning, advocating for inclusivity and diversity at every stage. We have high aspirations and standards for ourselves, and our learners, and this role is a key one in ensuring that the College s estate is operated safely, efficiently and effectively to support teaching, learning and community use. About The role The Head of Estate Operations is responsible for leading the day-to-day delivery of estates services across the College. The role oversees operational managers within compliance, maintenance, campus operations and facilities hire, ensuring coordinated and high-quality service delivery. The post-holder will drive performance, oversee contracts and budgets, and act as deputy to the Director when required. Main Responsibilities: Specific duties include, but are not limited to: Lead and coordinate estates operational delivery across compliance, maintenance, campus operations, sustainability initiatives and facilities hire. Provide effective leadership of the estates managers, ensuring objectives set are clear, monitored and achieved. Provide coaching, support and professional development opportunities to direct reports. Lead regular team meetings, performance reviews and communication to ensure clarity of objectives and standards. Promote positive staff engagement, wellbeing and inclusion. Act as a key liaison point with College leadership, curriculum teams and professional services to ensure estates services enable delivery of teaching and learning. Ensure effective deployment of resources to meet operational priorities across multiple campuses. Oversee delivery of statutory compliance by ensuring managers implement robust systems, escalating risks to the Director. Ensure planned and reactive maintenance is delivered efficiently, with robust contractor management in place. Ensure campus operations are effective, safe, and customer-focused, including caretaking, cleaning, security liaison and porterage. Oversee the delivery of commercial facilities hire, ensuring income targets are monitored and achieved. Maintain oversight of CAFM/helpdesk functions to ensure accurate data, performance monitoring and reporting. Support the delivery of lifecycle maintenance, refurbishment and sustainability projects as directed by the Director. Manage operational estates budgets, monitoring spend, achieving value for money and escalating variances. Monitor service level agreements and contracts, ensuring contractors deliver in line with agreed standards. Contribute to risk management, business continuity and emergency planning, ensuring operational readiness. Provide assurance reports to the Director on estates operations, highlighting risks, performance and improvements. Represent the Estates function in cross-college working groups and deputise for the Director where required. What we can offer you As the successful candidate, you will be offered a salary of between £51,950 to £60,224 per annum based upon a combination of the skills, knowledge and experience that you can bring to the role. Our benefits Enhanced Pension contributions scheme with SYPA- 17.1% Annual leave - TSC Leadership- 42 Days (310.8 hours) + 8 Bank Holidays (59.2 hours)- this includes a discretionary Christmas closure period Health and wellbeing, we offer Employee assistance programme through Bupa Occupational Health through PAM Free eye tests for VDU users Free Parking is available at the majority of our campuses Further information can be found on our Benefits and Career Development pages. Disability Confident We are a Disability Confident employer and are committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. Please review ourRecruitment Guidelines for Disabled Candidates which provides further information on reasonable adjustments and how the Disability Confident scheme works in practice.If you require any reasonable adjustments or any support at any point throughout the process, please contact (url removed) Armed Forces Covenant As part of our commitment through the Armed Forces Covenant, we re pledged to support the Armed Forces Community. Recognising the value Personnel, Veterans and military families contribute to our community and country. Safeguarding We are an employer who is committed to safeguarding and promoting the welfare of students. Successful applicants will be required to have an enhanced DBS check and will be subject to safer recruiting procedures. Further details on our safer recruiting procedures, including the employment of ex-offenders can be found here Safeguarding Next Steps: To apply: Click apply online and follow the links to complete the online application. As a Leader in Diversity employer, we encourage applications from everyone and value diversity in our workforce. Closing date: 4 January 2026 Please be aware If we have a high number of applications, we may decide to close the vacancy earlier.
Helpdesk Administrator- Onsite- £13.50 an hour About the roleAs a Helpdesk Administrator, you will be responsible for handling incoming service requests, coordinating maintenance activities, and ensuring timely resolution of issues. This role involves logging and tracking helpdesk jobs, liaising with contractors and internal departments, maintaining records, and assisting with reporting and compliance tasks. Tell me more, tell me more Our client is currently looking for a new recruit to join their team. Please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours)Must Haves: Experience in helpdesk adminAble to liaise with engineers and facilities managersCommunication skillsAttention to detailWhat's in it for you? - Our client loves to reward their people for doing a great job.This is a contract until February 2027. An hourly rate of £13.50 an hourThis role provides onsite working access in Motherwell - Maxim ParkNext StepsOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better. #
Dec 05, 2025
Contractor
Helpdesk Administrator- Onsite- £13.50 an hour About the roleAs a Helpdesk Administrator, you will be responsible for handling incoming service requests, coordinating maintenance activities, and ensuring timely resolution of issues. This role involves logging and tracking helpdesk jobs, liaising with contractors and internal departments, maintaining records, and assisting with reporting and compliance tasks. Tell me more, tell me more Our client is currently looking for a new recruit to join their team. Please read on! You can also ask our friendly recruitment team any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours)Must Haves: Experience in helpdesk adminAble to liaise with engineers and facilities managersCommunication skillsAttention to detailWhat's in it for you? - Our client loves to reward their people for doing a great job.This is a contract until February 2027. An hourly rate of £13.50 an hourThis role provides onsite working access in Motherwell - Maxim ParkNext StepsOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better. #
Administrative Support, Raising PO'S, Reporting & Billing Your new company Are you a detail oriented and customer focused professional looking to make an impact in a fast paced environment? My client is seeking a Help Desk / Contract Administrator to join their team and provide administrative support across their operations Your new role Deliver excellent customer service to internal and external stakeholders Manage job assignments and purchase orders using in house systems Liaise with sites and suppliers regarding ETAs, access, and job completions Raise and manage sales invoices and extra works jobs accurately and promptly Maintain regional inbox and respond to queries in a timely manner Support the Contract Manager with reporting, debt management, and compliance Ensure Health & Safety standards are met and reported Manage helpdesk and asset systems, personnel records, and training matrices Assist with monthly client reporting and billing Contribute to financial performance improvements and KPI tracking What you'll need to succeed Previous experience in administrative or customer facing roles Strong customer focus and communication skills. Self motivated, organised, and detail oriented. Able to work independently and as part of a team. Calm under pressure, adaptable, and committed to continuous improvement. What you'll get in return 25 days holiday plus BH Free parking on site Flexible working options once trained Career progression opportunities Free gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Dec 05, 2025
Full time
Administrative Support, Raising PO'S, Reporting & Billing Your new company Are you a detail oriented and customer focused professional looking to make an impact in a fast paced environment? My client is seeking a Help Desk / Contract Administrator to join their team and provide administrative support across their operations Your new role Deliver excellent customer service to internal and external stakeholders Manage job assignments and purchase orders using in house systems Liaise with sites and suppliers regarding ETAs, access, and job completions Raise and manage sales invoices and extra works jobs accurately and promptly Maintain regional inbox and respond to queries in a timely manner Support the Contract Manager with reporting, debt management, and compliance Ensure Health & Safety standards are met and reported Manage helpdesk and asset systems, personnel records, and training matrices Assist with monthly client reporting and billing Contribute to financial performance improvements and KPI tracking What you'll need to succeed Previous experience in administrative or customer facing roles Strong customer focus and communication skills. Self motivated, organised, and detail oriented. Able to work independently and as part of a team. Calm under pressure, adaptable, and committed to continuous improvement. What you'll get in return 25 days holiday plus BH Free parking on site Flexible working options once trained Career progression opportunities Free gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
We are working with a market-leading, global business that manufactures medical devices which improve lives and the health of their customers. They have a unique opportunity for a 3D Modeler/3D Generalist to join their team for an initial 5 month assignment starting ASAP with the potential for this to be extended. The role will require travel to their central London office 1 day per week so candidates must be within a reasonable commute. As a Modeler, you will be part of our client's amazing creative team producing high-quality 3D assets for use within medical visualizations, digital training and XR simulations. You will collaborate with other 3D artists, designers, production managers, and clinical subject-matter experts in the production process. This is a hands-on role, ideal for a contractor who thrives in an agile, creative environment with a strong collaborative team culture. Candidates must have experience in using Maya, plus soft body modelling. Industry experience is not essential but you must be interested in utilising your modelling experience in a medical company. 18.40ph - 23ph depending on experience ( 35,880pa - 44,850pa) Candidate requirements: 3D modelling experience. Experienced with organic and hard surface modelling. Have a passion for your craft and have a good eye for detail. Understanding the form, silhouette, and structure of any object you are tasked with modelling. An awareness of clarity in visual communication, understanding the topology that would be required in animation. Competent in the use of Maya. Generalist skills such as texturing, shader development, lighting and compositing You are able to solve problems, express yourself easily, and take on feedback professionally. You are self-motivated, have excellent communication skills, and a great team player. The right to work in the UK and the ability to work from our office in Central London. A thorough understanding of modelling pipelines and the processes involved from the conceptual phase to implementation. Unity experience desirable Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Dec 05, 2025
Seasonal
We are working with a market-leading, global business that manufactures medical devices which improve lives and the health of their customers. They have a unique opportunity for a 3D Modeler/3D Generalist to join their team for an initial 5 month assignment starting ASAP with the potential for this to be extended. The role will require travel to their central London office 1 day per week so candidates must be within a reasonable commute. As a Modeler, you will be part of our client's amazing creative team producing high-quality 3D assets for use within medical visualizations, digital training and XR simulations. You will collaborate with other 3D artists, designers, production managers, and clinical subject-matter experts in the production process. This is a hands-on role, ideal for a contractor who thrives in an agile, creative environment with a strong collaborative team culture. Candidates must have experience in using Maya, plus soft body modelling. Industry experience is not essential but you must be interested in utilising your modelling experience in a medical company. 18.40ph - 23ph depending on experience ( 35,880pa - 44,850pa) Candidate requirements: 3D modelling experience. Experienced with organic and hard surface modelling. Have a passion for your craft and have a good eye for detail. Understanding the form, silhouette, and structure of any object you are tasked with modelling. An awareness of clarity in visual communication, understanding the topology that would be required in animation. Competent in the use of Maya. Generalist skills such as texturing, shader development, lighting and compositing You are able to solve problems, express yourself easily, and take on feedback professionally. You are self-motivated, have excellent communication skills, and a great team player. The right to work in the UK and the ability to work from our office in Central London. A thorough understanding of modelling pipelines and the processes involved from the conceptual phase to implementation. Unity experience desirable Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Catch 22 are supporting a privately owned, multi award winning construction and integrated support services business based in the North West who are currently on the search for a Facilities Operations Manager to join their Senior Management Team. Based in Altrincham, the main purpose of the role is to have overall responsibility for managing the FM Division including driving significant growth whilst complying with company processes and procedures. You will have full accountability for all aspects of delivery including H&S, Business Development, Operational and Commercial. Key Responsibilities for the Facilities Operations Manager. Manage client accounts (Key client contact), work closely with Clients, developing long-term, valued relationships to ensure the FM services are delivered in line with expectations and exceeded where possible. Manage KPI & SLA performance, ensuring compliance and excellent results. Comply with Health, Safety and the Environmental requirements in compliance with current legislation and as contained within the company's policies and procedures, working to best practice at all times Growth of division by enhancement of our performance and service offering with existing clients and introduction of new clients to the business. Manage business development of new clients including PQQ and Bid management Work with the management team and client to implement new innovation and ideas Develop and work closely with Supply Chain to maintain effective working relationships, including negotiating rates, SLA's & KPI's Refine and manage processes & procedures Management of FM team including operational, commercial, helpdesk and engineers - Weekly meetings, Monthly 121's, Performance Development Reviews, Coaching, distributing workload and ensuring all deadlines are achieved The ideal candidate will be an experienced, self driven Senior Facilities Management professional with a proven track record of managing FM Services & teams in a contractor organisation. You will be able to demonstrate strong client relationships skills and will have the ability to go out and win new business and be competent in the bid management process. You will hold strong operational and H&S knowledge within both facilities and construction industry and will be a strong face to face communicator. Previous roles may include Head of FM or Associate FM Director. This is an office based role, working Monday - Friday, 8am-5pm. In return, our client is offering a salary around £65,000 per annum plus a package which includes a car allowance, Pension, Private Healthcare and possible performance related bonus. This is a permanent, full time, office based role, working Monday - Friday, 8am-5pm. If interested, please apply or contact Laura by (url removed) for more information on the exciting opportunity.
Dec 05, 2025
Full time
Catch 22 are supporting a privately owned, multi award winning construction and integrated support services business based in the North West who are currently on the search for a Facilities Operations Manager to join their Senior Management Team. Based in Altrincham, the main purpose of the role is to have overall responsibility for managing the FM Division including driving significant growth whilst complying with company processes and procedures. You will have full accountability for all aspects of delivery including H&S, Business Development, Operational and Commercial. Key Responsibilities for the Facilities Operations Manager. Manage client accounts (Key client contact), work closely with Clients, developing long-term, valued relationships to ensure the FM services are delivered in line with expectations and exceeded where possible. Manage KPI & SLA performance, ensuring compliance and excellent results. Comply with Health, Safety and the Environmental requirements in compliance with current legislation and as contained within the company's policies and procedures, working to best practice at all times Growth of division by enhancement of our performance and service offering with existing clients and introduction of new clients to the business. Manage business development of new clients including PQQ and Bid management Work with the management team and client to implement new innovation and ideas Develop and work closely with Supply Chain to maintain effective working relationships, including negotiating rates, SLA's & KPI's Refine and manage processes & procedures Management of FM team including operational, commercial, helpdesk and engineers - Weekly meetings, Monthly 121's, Performance Development Reviews, Coaching, distributing workload and ensuring all deadlines are achieved The ideal candidate will be an experienced, self driven Senior Facilities Management professional with a proven track record of managing FM Services & teams in a contractor organisation. You will be able to demonstrate strong client relationships skills and will have the ability to go out and win new business and be competent in the bid management process. You will hold strong operational and H&S knowledge within both facilities and construction industry and will be a strong face to face communicator. Previous roles may include Head of FM or Associate FM Director. This is an office based role, working Monday - Friday, 8am-5pm. In return, our client is offering a salary around £65,000 per annum plus a package which includes a car allowance, Pension, Private Healthcare and possible performance related bonus. This is a permanent, full time, office based role, working Monday - Friday, 8am-5pm. If interested, please apply or contact Laura by (url removed) for more information on the exciting opportunity.
Project Manager / PMO Digital l App development l Helpdesk l Stakeholder management l Property maintenance l Outside IR35 l £400 per day l 3 months l Hybrid Method Resourcing are partnering with a prominent organisation to find an experienced Project Manager/PMO to deliver on a couple mid sized projects that are needing urgent attention. This will be overseeing the rebuild of an app as well as a new native app alongside an external agency. This will also be looking to improve their helpdesk processes which will cover a number of the organisations portfolios. Experience Keep projects on track, manage scope and timelines, and make sure the right people are involved. Be tenacious-this role needs someone who can push things through. Solid experience running small to medium projects. Strong organisational skills and confidence in dealing with vendors and internal teams. Someone proactive who can take ownership and get things done. Bonus points if you've worked in property maintenance or social housing Contract Details: Location: Near Stratford - role is remote however ideal candidate can go in once a week when stakeholders are in to push the delivery IR35: Outside Duration: 3 month with a good chance of extension Rate: £400 per day For more information or to apply, please send your CV to Project Manager / PMO Digital l App development l Helpdesk l Stakeholder management l Property maintenance l Outside IR35 l £400 per day l 3 months l Hybrid RSG Plc is acting as an Employment Business in relation to this vacancy.
Dec 04, 2025
Contractor
Project Manager / PMO Digital l App development l Helpdesk l Stakeholder management l Property maintenance l Outside IR35 l £400 per day l 3 months l Hybrid Method Resourcing are partnering with a prominent organisation to find an experienced Project Manager/PMO to deliver on a couple mid sized projects that are needing urgent attention. This will be overseeing the rebuild of an app as well as a new native app alongside an external agency. This will also be looking to improve their helpdesk processes which will cover a number of the organisations portfolios. Experience Keep projects on track, manage scope and timelines, and make sure the right people are involved. Be tenacious-this role needs someone who can push things through. Solid experience running small to medium projects. Strong organisational skills and confidence in dealing with vendors and internal teams. Someone proactive who can take ownership and get things done. Bonus points if you've worked in property maintenance or social housing Contract Details: Location: Near Stratford - role is remote however ideal candidate can go in once a week when stakeholders are in to push the delivery IR35: Outside Duration: 3 month with a good chance of extension Rate: £400 per day For more information or to apply, please send your CV to Project Manager / PMO Digital l App development l Helpdesk l Stakeholder management l Property maintenance l Outside IR35 l £400 per day l 3 months l Hybrid RSG Plc is acting as an Employment Business in relation to this vacancy.
Job Title: FM Operations Manager Department: Facilities Management Reports to: Managing Director Start Date: January (interviews available immediately) Salary: c. £65,000 + package (with significant growth & development opportunity) Purpose of the Role Our client is seeking an experienced FM Operations Manager to take full ownership of their hard-services led FM division, currently turning over c. £1.5m with ambitious plans for expansion over the next three years. The successful individual will play a key role in driving growth, strengthening operational delivery, and developing new and existing client relationships. Key Responsibilities Operational & Commercial Leadership Full accountability for FM service delivery, including health & safety, operational performance, and commercial outcomes. Ensure all services meet or exceed KPIs, SLAs, and compliance standards. Oversee and refine internal FM processes, procedures, and best-practice frameworks. Business Growth & Work Winning Lead the growth of the FM division through enhanced performance, increased client value, and acquisition of new clients. Leverage your own network of industry relationships to open doors, win work, and expand the client base. Manage and deliver all business development activity, including PQQs and bid submissions. Client Relationship Management Act as the key point of contact for all FM clients, ensuring strong, trusted, long-term relationships. Regularly engage with clients to understand needs, identify improvements, and embed innovation within service delivery. Team Leadership & Development Manage operational, commercial, helpdesk, and engineering teams. Hold weekly team meetings, monthly one-to-ones, and performance reviews. Provide coaching, leadership and structure to ensure the team operate efficiently and achieve all deadlines and targets. Work closely with the supply chain, negotiating rates and managing performance to ensure value and reliability. Person Specification The ideal candidate will be: Energetic, self-driven, and ambitious , with a desire to help grow a developing FM business. Experienced within hard FM services , ideally from a contractor background. Commercially strong, with the ability to deliver good margins while maintaining high service quality. Able to bring existing relationships and demonstrate a successful track record in work winning . An excellent communicator with proven client-facing experience. Skilled in managing KPIs, SLAs, and CAFM systems. Knowledgeable in Health & Safety legislation and best practice. Experienced in leading, coaching, and developing operational teams, including engineers.
Dec 04, 2025
Full time
Job Title: FM Operations Manager Department: Facilities Management Reports to: Managing Director Start Date: January (interviews available immediately) Salary: c. £65,000 + package (with significant growth & development opportunity) Purpose of the Role Our client is seeking an experienced FM Operations Manager to take full ownership of their hard-services led FM division, currently turning over c. £1.5m with ambitious plans for expansion over the next three years. The successful individual will play a key role in driving growth, strengthening operational delivery, and developing new and existing client relationships. Key Responsibilities Operational & Commercial Leadership Full accountability for FM service delivery, including health & safety, operational performance, and commercial outcomes. Ensure all services meet or exceed KPIs, SLAs, and compliance standards. Oversee and refine internal FM processes, procedures, and best-practice frameworks. Business Growth & Work Winning Lead the growth of the FM division through enhanced performance, increased client value, and acquisition of new clients. Leverage your own network of industry relationships to open doors, win work, and expand the client base. Manage and deliver all business development activity, including PQQs and bid submissions. Client Relationship Management Act as the key point of contact for all FM clients, ensuring strong, trusted, long-term relationships. Regularly engage with clients to understand needs, identify improvements, and embed innovation within service delivery. Team Leadership & Development Manage operational, commercial, helpdesk, and engineering teams. Hold weekly team meetings, monthly one-to-ones, and performance reviews. Provide coaching, leadership and structure to ensure the team operate efficiently and achieve all deadlines and targets. Work closely with the supply chain, negotiating rates and managing performance to ensure value and reliability. Person Specification The ideal candidate will be: Energetic, self-driven, and ambitious , with a desire to help grow a developing FM business. Experienced within hard FM services , ideally from a contractor background. Commercially strong, with the ability to deliver good margins while maintaining high service quality. Able to bring existing relationships and demonstrate a successful track record in work winning . An excellent communicator with proven client-facing experience. Skilled in managing KPIs, SLAs, and CAFM systems. Knowledgeable in Health & Safety legislation and best practice. Experienced in leading, coaching, and developing operational teams, including engineers.
Aftersales Manager Working Hours: Monday to Friday: 8:00am - 5:30pm (2 x 15-minute breaks + 30-minute lunch) One Saturday per month: 8:00am - 12:00pm Location: Bovingdon Salary: 35,000 - 50,000 Are you an experienced aftersales professional with a passion for prestige vehicles and strong Bodyshop knowledge? We're looking for someone who can confidently communicate technical information to customers while keeping service and coachworks operations running smoothly. This is a key role supporting a premium automotive business, offering the chance to be part of a team delivering exceptional customer service and operational excellence. What you'll be doing Book customer vehicles for service, repairs, and Bodyshop work, managing collections and deliveries. Arrange MOTs and manage service, warranty, and MOT reminders. Liaise with workshop teams, insurers, and engineers to coordinate estimates, approvals, and repairs. Provide professional, confident communication with customers via phone, email, and in person. Maintain accurate records, raise and invoice job sheets, and support general department admin. Order mechanical and Bodyshop parts and coordinate vehicle valeting on completion. Support day-to-day workshop coordination, including assisting technicians and apprentices. Promote the department's expertise to customers and ensure a premium experience. What we're looking for Essential Previous experience with prestige or premium vehicle brands . Strong Bodyshop knowledge, including estimates, accident repair processes, and insurer liaison. Excellent customer service and communication skills. Strong organisational skills and attention to detail. Proficient in Microsoft Office, dealer management systems. Full UK driving licence. Desirable Experience producing vehicle condition reports. Knowledge of diagnostics or fault reporting. Workshop or team coordination experience, supporting apprentices. Manufacturer-specific training in aftersales. Why this role? This is a fantastic opportunity to join a prestige automotive business in a central, high-responsibility role. You'll work closely with the Service Advisor, Workshop Supervisor, and Coachworks team, and play a key part in ensuring customers receive the highest standard of aftersales support. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Dec 04, 2025
Full time
Aftersales Manager Working Hours: Monday to Friday: 8:00am - 5:30pm (2 x 15-minute breaks + 30-minute lunch) One Saturday per month: 8:00am - 12:00pm Location: Bovingdon Salary: 35,000 - 50,000 Are you an experienced aftersales professional with a passion for prestige vehicles and strong Bodyshop knowledge? We're looking for someone who can confidently communicate technical information to customers while keeping service and coachworks operations running smoothly. This is a key role supporting a premium automotive business, offering the chance to be part of a team delivering exceptional customer service and operational excellence. What you'll be doing Book customer vehicles for service, repairs, and Bodyshop work, managing collections and deliveries. Arrange MOTs and manage service, warranty, and MOT reminders. Liaise with workshop teams, insurers, and engineers to coordinate estimates, approvals, and repairs. Provide professional, confident communication with customers via phone, email, and in person. Maintain accurate records, raise and invoice job sheets, and support general department admin. Order mechanical and Bodyshop parts and coordinate vehicle valeting on completion. Support day-to-day workshop coordination, including assisting technicians and apprentices. Promote the department's expertise to customers and ensure a premium experience. What we're looking for Essential Previous experience with prestige or premium vehicle brands . Strong Bodyshop knowledge, including estimates, accident repair processes, and insurer liaison. Excellent customer service and communication skills. Strong organisational skills and attention to detail. Proficient in Microsoft Office, dealer management systems. Full UK driving licence. Desirable Experience producing vehicle condition reports. Knowledge of diagnostics or fault reporting. Workshop or team coordination experience, supporting apprentices. Manufacturer-specific training in aftersales. Why this role? This is a fantastic opportunity to join a prestige automotive business in a central, high-responsibility role. You'll work closely with the Service Advisor, Workshop Supervisor, and Coachworks team, and play a key part in ensuring customers receive the highest standard of aftersales support. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Our client, a national public organisation are currently on the search for a Multi Site Building Manager to oversee multiple healthcare sites based in East Lancashire The candidate will be expected to travel around this region to meet the needs of the role, so must have a driving license and access to their own transport. Reporting into the Senior Facilities Manager, you will be to provide day to day management of the sites ensuring the safe and efficient running of the sites whilst working closely with tenants to maximise tenant satisfaction and improve utilisation. This role is a Full Time, 18 month Fixed Term Contract and an ideal role for a Building Manager or Facilities Manager with multi site experience. Role Responsibilities: Act as the main point of contact for tenant liaison and any issues that occur onsite Arrange, chair and facilitate tenant meetings (including site user groups and any health and safety related meetings as may be required). Promote engagement between tenants and encourage idea sharing and problem solving. Coordinate and provide support to site users on tenant new work requests, provide assistance in following the approvals procedure, as appropriate and liaise with the Helpdesk. Coordinate and accompany visiting contractors on site visits in relation to tenant new work requests, tenant variation requests and specifically accompany the Health, Safety, Security and Fire officers for the purposes of implementing fire risk assessments. Action any reasonable contracting requests (e.g. work permit, risk assessment, district valuer audit) as required. Manage key allocation records and coordinate the distribution of keys and fobs. Maintain records of and review the site's fire risk assessments and implement or escalate any actions. Keep records of FM contract obligations, such as planned, preventative maintenance and lifecycle works. Working Across Blackburn, Burnley, Accrington, Nelson, Bacup and Rossendale Ideal Applicant: Minimum of 2 years' experience within a Building Manager or Facilities Manager role. Strong knowledge of Health & Safety compliance. IOSH preferred but not essential. Some knowledge of financial management including monitoring budgets. Experience within a healthcare environment (Preferred but not essential) Hold a driving licence and access to own car. Able to commit to an 18 month fixed term contract Role Benefits: Salary of up to £40,000. Travel Expenses & Mileage. 37.5 hour contract. Working between the hours of 8am-5pm with flexibility to manage own diary. Hybrid working model - 3 days in the office minimum. Holiday starting at 25 days + Bank holidays. Income protection after 13 weeks. Expenses on dental & glasses. A generous Aviva group personal pension scheme - 10% employee contribution. Health Shield cash plan, Death in service scheme, Best Doctors and Employee Care plans. Bike-2-Work scheme. Annual Company Day where you will be able to network with colleagues from across the country. If you are a dedicated and experienced facilities management professional, apply now or get in touch with Laura on (phone number removed) or (url removed).
Dec 04, 2025
Contractor
Our client, a national public organisation are currently on the search for a Multi Site Building Manager to oversee multiple healthcare sites based in East Lancashire The candidate will be expected to travel around this region to meet the needs of the role, so must have a driving license and access to their own transport. Reporting into the Senior Facilities Manager, you will be to provide day to day management of the sites ensuring the safe and efficient running of the sites whilst working closely with tenants to maximise tenant satisfaction and improve utilisation. This role is a Full Time, 18 month Fixed Term Contract and an ideal role for a Building Manager or Facilities Manager with multi site experience. Role Responsibilities: Act as the main point of contact for tenant liaison and any issues that occur onsite Arrange, chair and facilitate tenant meetings (including site user groups and any health and safety related meetings as may be required). Promote engagement between tenants and encourage idea sharing and problem solving. Coordinate and provide support to site users on tenant new work requests, provide assistance in following the approvals procedure, as appropriate and liaise with the Helpdesk. Coordinate and accompany visiting contractors on site visits in relation to tenant new work requests, tenant variation requests and specifically accompany the Health, Safety, Security and Fire officers for the purposes of implementing fire risk assessments. Action any reasonable contracting requests (e.g. work permit, risk assessment, district valuer audit) as required. Manage key allocation records and coordinate the distribution of keys and fobs. Maintain records of and review the site's fire risk assessments and implement or escalate any actions. Keep records of FM contract obligations, such as planned, preventative maintenance and lifecycle works. Working Across Blackburn, Burnley, Accrington, Nelson, Bacup and Rossendale Ideal Applicant: Minimum of 2 years' experience within a Building Manager or Facilities Manager role. Strong knowledge of Health & Safety compliance. IOSH preferred but not essential. Some knowledge of financial management including monitoring budgets. Experience within a healthcare environment (Preferred but not essential) Hold a driving licence and access to own car. Able to commit to an 18 month fixed term contract Role Benefits: Salary of up to £40,000. Travel Expenses & Mileage. 37.5 hour contract. Working between the hours of 8am-5pm with flexibility to manage own diary. Hybrid working model - 3 days in the office minimum. Holiday starting at 25 days + Bank holidays. Income protection after 13 weeks. Expenses on dental & glasses. A generous Aviva group personal pension scheme - 10% employee contribution. Health Shield cash plan, Death in service scheme, Best Doctors and Employee Care plans. Bike-2-Work scheme. Annual Company Day where you will be able to network with colleagues from across the country. If you are a dedicated and experienced facilities management professional, apply now or get in touch with Laura on (phone number removed) or (url removed).
