About Auror At Auror, we're empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It's high volume crime that's increasingly organised in nature and is putting people, retailers, and communities at risk every day. Founded in New Zealand 12 years ago, we're working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK. Auror is connecting people and intelligence to reduce crime. We're using technology for good. In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you're looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team. We're also embracing the potential of AI to supercharge our impact - whether that's enhancing the way we detect trends, support our customers, or improve internal workflows. As a company, we're committed to responsibly incorporating AI into how we work and what we build, and we encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function. Law Enforcement Success Specialist Customer Success at Auror is high impact. As we partner with police forces across the country, a lot of our time is spent on planning and delivering large-scale rollouts, running training sessions for thousands of users and creating strategic engagement plans to support our partners in keeping communities safe. And we are incredibly successful in doing this. About the role The role of the Law Enforcement Success Specialist is to engage, empower, and support our community of crimefighters. You'll be part of the Law Enforcement team and work closely with and support our Customer Success team to help retailers and police get the most out of the Auror platform, ensuring they see real crime reduction results. In this role, you'll focus on working directly with police users and retail crime hubs, helping them understand and use Auror in their day to day work. You'll run training sessions, support new rollouts, and make sure the platform becomes a valuable part of their operations. By building strong relationships and providing hands on support, you'll help drive adoption and success across UK policing. Your responsibilities There are two parts to the role: Support - Providing a great customer experience to our user community Deliver an excellent experience for our Auror user community, supporting police users and retail crime hubs Respond to questions via in app chat, email, and phone, providing timely and practical support Maintain data quality in the Auror platform by keeping profiles, comments, and information up to date Work with our Engineering team to troubleshoot access or technical issues and keep users connected Own key processes that help our users succeed, including guiding them on platform usage and best practices Success - Driving customer outcomes by thinking strategically and proactively Support the Law Enforcement team in driving outcomes for partners through proactive, user focused engagement Keep our Help Center, chatbots, and response materials updated with the latest product releases Create helpful resources like best practice guides, Help Center articles, and ongoing training materials for end users Review platform usage to identify wins, trends, and opportunities, and share insights with both partners and the team Partner with police forces to harness shared wins and proudly showcase the meaningful outcomes we're creating across communities Recognise and encourage Auror Champions who can help drive adoption in their police forces and departments Work closely with the Customer Success and Retail Partnerships teams to share insights and opportunities that contribute to mutual success Assist with training sessions, new user setup, and general team support The role reports to Paul Fagg, Director Law Enforcement Partnerships. I joined Auror from UK policing as I could see the positive impact they were having in the fight against retail crime. Hearing first hand from retailers how Auror is protecting their colleagues and stores was inspiring. I feel proud to work for a company that creates an environment that allows me and my incredible colleagues to thrive. Outside of Auror I love spending time with my growing family, keeping fit and healthy and playing sports. I am excited to work with people who are looking to unlock their full potential and use their drive and initiative to achieve the unachievable. About you Previous experience in a customer success, with a proven ability to deliver excellent service and results Experience working within a technology or SaaS start up Highly proactive in your approach - you anticipate needs, take initiative, and look for ways to add value without being asked Strong problem solving skills and a natural ability to connect with both technology and people - you approach challenges with curiosity and develop clear, structured solutions Exceptional communication and active listening skills across all channels - whether in person, over the phone, through chat, video calls, or in written guides and documentation A collaborative team player who thrives in a fast paced, dynamic environment, maintaining a high level of quality and attention to detail in everything you do We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our website). Auror is committed to providing an inclusive and accessible application process to all candidates and we are actively working to improve diversity within the tech industry. We celebrate diversity and inclusiveness at Auror, regardless of (but not limited to) race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age. If you need adjustments to any part of our recruitment process because of accessibility reasons, please do not hesitate to let us know during the application process. We will work with you to identify adjustments that will allow you to perform at your best. Competitive salary range: Depending on the level of experience, starting salary band for the role is £40,000 - £49,000per annum Generous annual leave: 2"9 days of annual leave per year, plus public holidays, so you can properly rest and recharge. Employee share scheme: You'll own part of a company making a real difference! Wellness days: We offer 10 paid Wellness Days per year, which can be used for mental or physical health, medical appointments, or to care for an unwell family member. Flexibility: We are hard working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend. Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy. Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to £375 GBP for expert sessions every year. Private Medical Insurance: Auror covers the cost of your plan membership with Vitality, where you will also enjoy the benefits of their Vitality Programme for health and wellbeing. Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non birth parents following birth, adoption, or surrogacy, available to all Aurors from day one. Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills. Team love: We have regular team lunches and social events where most (if not all) activities are during work hours. What are the next steps? If you're excited about our mission and you have the experience and a passion for this role, please hit "Apply". If you're not sure that you tick all the boxes but feel you're close to what we're looking for, please apply anyway! We're proud that Auror is a place where everyone can learn and grow so we'd love to hear from you. You'll be asked to submit a cover letter as part of your application. While this is optional we do encourage it, as we find cover letters can tell a story that resumes alone often cannot. Our hiring team love to understand what attracted you to this role and why you are excited about the opportunity to join Auror. Once you apply, you'll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we'll be able to help you from there.
Apr 17, 2026
Full time
About Auror At Auror, we're empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It's high volume crime that's increasingly organised in nature and is putting people, retailers, and communities at risk every day. Founded in New Zealand 12 years ago, we're working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK. Auror is connecting people and intelligence to reduce crime. We're using technology for good. In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you're looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team. We're also embracing the potential of AI to supercharge our impact - whether that's enhancing the way we detect trends, support our customers, or improve internal workflows. As a company, we're committed to responsibly incorporating AI into how we work and what we build, and we encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function. Law Enforcement Success Specialist Customer Success at Auror is high impact. As we partner with police forces across the country, a lot of our time is spent on planning and delivering large-scale rollouts, running training sessions for thousands of users and creating strategic engagement plans to support our partners in keeping communities safe. And we are incredibly successful in doing this. About the role The role of the Law Enforcement Success Specialist is to engage, empower, and support our community of crimefighters. You'll be part of the Law Enforcement team and work closely with and support our Customer Success team to help retailers and police get the most out of the Auror platform, ensuring they see real crime reduction results. In this role, you'll focus on working directly with police users and retail crime hubs, helping them understand and use Auror in their day to day work. You'll run training sessions, support new rollouts, and make sure the platform becomes a valuable part of their operations. By building strong relationships and providing hands on support, you'll help drive adoption and success across UK policing. Your responsibilities There are two parts to the role: Support - Providing a great customer experience to our user community Deliver an excellent experience for our Auror user community, supporting police users and retail crime hubs Respond to questions via in app chat, email, and phone, providing timely and practical support Maintain data quality in the Auror platform by keeping profiles, comments, and information up to date Work with our Engineering team to troubleshoot access or technical issues and keep users connected Own key processes that help our users succeed, including guiding them on platform usage and best practices Success - Driving customer outcomes by thinking strategically and proactively Support the Law Enforcement team in driving outcomes for partners through proactive, user focused engagement Keep our Help Center, chatbots, and response materials updated with the latest product releases Create helpful resources like best practice guides, Help Center articles, and ongoing training materials for end users Review platform usage to identify wins, trends, and opportunities, and share insights with both partners and the team Partner with police forces to harness shared wins and proudly showcase the meaningful outcomes we're creating across communities Recognise and encourage Auror Champions who can help drive adoption in their police forces and departments Work closely with the Customer Success and Retail Partnerships teams to share insights and opportunities that contribute to mutual success Assist with training sessions, new user setup, and general team support The role reports to Paul Fagg, Director Law Enforcement Partnerships. I joined Auror from UK policing as I could see the positive impact they were having in the fight against retail crime. Hearing first hand from retailers how Auror is protecting their colleagues and stores was inspiring. I feel proud to work for a company that creates an environment that allows me and my incredible colleagues to thrive. Outside of Auror I love spending time with my growing family, keeping fit and healthy and playing sports. I am excited to work with people who are looking to unlock their full potential and use their drive and initiative to achieve the unachievable. About you Previous experience in a customer success, with a proven ability to deliver excellent service and results Experience working within a technology or SaaS start up Highly proactive in your approach - you anticipate needs, take initiative, and look for ways to add value without being asked Strong problem solving skills and a natural ability to connect with both technology and people - you approach challenges with curiosity and develop clear, structured solutions Exceptional communication and active listening skills across all channels - whether in person, over the phone, through chat, video calls, or in written guides and documentation A collaborative team player who thrives in a fast paced, dynamic environment, maintaining a high level of quality and attention to detail in everything you do We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our website). Auror is committed to providing an inclusive and accessible application process to all candidates and we are actively working to improve diversity within the tech industry. We celebrate diversity and inclusiveness at Auror, regardless of (but not limited to) race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age. If you need adjustments to any part of our recruitment process because of accessibility reasons, please do not hesitate to let us know during the application process. We will work with you to identify adjustments that will allow you to perform at your best. Competitive salary range: Depending on the level of experience, starting salary band for the role is £40,000 - £49,000per annum Generous annual leave: 2"9 days of annual leave per year, plus public holidays, so you can properly rest and recharge. Employee share scheme: You'll own part of a company making a real difference! Wellness days: We offer 10 paid Wellness Days per year, which can be used for mental or physical health, medical appointments, or to care for an unwell family member. Flexibility: We are hard working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend. Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy. Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to £375 GBP for expert sessions every year. Private Medical Insurance: Auror covers the cost of your plan membership with Vitality, where you will also enjoy the benefits of their Vitality Programme for health and wellbeing. Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non birth parents following birth, adoption, or surrogacy, available to all Aurors from day one. Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills. Team love: We have regular team lunches and social events where most (if not all) activities are during work hours. What are the next steps? If you're excited about our mission and you have the experience and a passion for this role, please hit "Apply". If you're not sure that you tick all the boxes but feel you're close to what we're looking for, please apply anyway! We're proud that Auror is a place where everyone can learn and grow so we'd love to hear from you. You'll be asked to submit a cover letter as part of your application. While this is optional we do encourage it, as we find cover letters can tell a story that resumes alone often cannot. Our hiring team love to understand what attracted you to this role and why you are excited about the opportunity to join Auror. Once you apply, you'll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we'll be able to help you from there.
Claims Manager - Corporate & Commercial page is loaded Claims Manager - Corporate & Commerciallocations: Birmingham Central - 45 Church Streettime type: Full timeposted on: Posted Todayjob requisition id: RHowden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.At Howden Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We guide our clients through the complexities of commercial risk with confidence and clarity. From large corporates to emerging ventures, we understand the diverse needs of modern businesses and craft bespoke solutions that empower them to navigate uncertainty and achieve sustainable growth. Our deep expertise allows us to protect our clients' assets and fuel their progress. When they succeed, we celebrate with them; when challenges arise, we stand firmly by their side.Join us and become part of a team committed to delivering exceptional service. We champion personal and professional development, and we offer a full time, permanent role with the flexibility to work two days per week from our Birmingham office. The Opportunity We are seeking an experienced Claims Manager to lead a dynamic and ambitious team within our Claims Division. In this pivotal role, you will provide first line supervision, coaching, and mentoring to help your team realise their potential. You will also play a key part in encouraging a positive, inclusive, and high performing team culture. Key Duties & Responsibilities Support and implement operational strategy, policies, and procedures to optimise the Claims service. Identify process bottlenecks and collaborate with the Claims Operations and Business Performance Manager to drive effective resolutions. Lead all aspects of day to day operations of the Claims team, collaborating closely with HR, L&D, and Broking teams as required. Foster a culture of excellence, accountability, and continuous improvement-leading by example. Build strong internal and external relationships to enhance claims service delivery and support your team's development. Conduct regular 1 2 1s, performance reviews, Balanced Scorecard/Objectives reviews, skills gap analyses, and audits, using outcomes to ensure compliance with internal and regulatory standards and to drive improvements. Produce regular performance reports for Claims Operations, utilising available tools including data dashboards. Manage and resolve client complaints, working with Compliance where necessary. Work closely with the Client Servicing team to capture feedback and improve client service delivery. Lead on Performance Improvement Plans, apprenticeship performance management, and recruitment activities within the Claims team. Experience & Professional Qualifications Minimum of 3 years' experience in a team leader or managerial role within the specialist commercial claims insurance market. Qualified to at least Cert CII. Proven track record of delivering results and meeting or exceeding targets while maintaining a strong client focus. Background in insurance broking with commercial lines experience. Fully proficient in Microsoft Office applications. Knowledge Requirements Strong understanding of general and legal principles of insurance. Knowledge of relevant regulatory and legal frameworks within the commercial insurance sector.A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
Apr 17, 2026
Full time
Claims Manager - Corporate & Commercial page is loaded Claims Manager - Corporate & Commerciallocations: Birmingham Central - 45 Church Streettime type: Full timeposted on: Posted Todayjob requisition id: RHowden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.At Howden Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We guide our clients through the complexities of commercial risk with confidence and clarity. From large corporates to emerging ventures, we understand the diverse needs of modern businesses and craft bespoke solutions that empower them to navigate uncertainty and achieve sustainable growth. Our deep expertise allows us to protect our clients' assets and fuel their progress. When they succeed, we celebrate with them; when challenges arise, we stand firmly by their side.Join us and become part of a team committed to delivering exceptional service. We champion personal and professional development, and we offer a full time, permanent role with the flexibility to work two days per week from our Birmingham office. The Opportunity We are seeking an experienced Claims Manager to lead a dynamic and ambitious team within our Claims Division. In this pivotal role, you will provide first line supervision, coaching, and mentoring to help your team realise their potential. You will also play a key part in encouraging a positive, inclusive, and high performing team culture. Key Duties & Responsibilities Support and implement operational strategy, policies, and procedures to optimise the Claims service. Identify process bottlenecks and collaborate with the Claims Operations and Business Performance Manager to drive effective resolutions. Lead all aspects of day to day operations of the Claims team, collaborating closely with HR, L&D, and Broking teams as required. Foster a culture of excellence, accountability, and continuous improvement-leading by example. Build strong internal and external relationships to enhance claims service delivery and support your team's development. Conduct regular 1 2 1s, performance reviews, Balanced Scorecard/Objectives reviews, skills gap analyses, and audits, using outcomes to ensure compliance with internal and regulatory standards and to drive improvements. Produce regular performance reports for Claims Operations, utilising available tools including data dashboards. Manage and resolve client complaints, working with Compliance where necessary. Work closely with the Client Servicing team to capture feedback and improve client service delivery. Lead on Performance Improvement Plans, apprenticeship performance management, and recruitment activities within the Claims team. Experience & Professional Qualifications Minimum of 3 years' experience in a team leader or managerial role within the specialist commercial claims insurance market. Qualified to at least Cert CII. Proven track record of delivering results and meeting or exceeding targets while maintaining a strong client focus. Background in insurance broking with commercial lines experience. Fully proficient in Microsoft Office applications. Knowledge Requirements Strong understanding of general and legal principles of insurance. Knowledge of relevant regulatory and legal frameworks within the commercial insurance sector.A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
Resource Manager Location: London - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview The Resource Manager is responsible for managing the allocation and availability of production and project management talent across Strata and Wonderland. The role ensures that both agencies have the right people assigned to the right projects at the right time while maintaining strong relationships with freelance talent and protecting key client resource relationships. Alongside day to day resourcing, the role will manage the freelancer pipeline and support core people administration processes including regular onboarding, offboarding, compliance, and employment status checks. This position will play a critical role in ensuring delivery teams are properly supported as the agencies continue to grow. Key Responsibilities Resource Planning & Allocation Manage the day to day allocation of Production and Project Management teamsacross Strata and Wonderland. Maintain clear visibility of team capacity, availability, and upcoming project demand. Support agency leadership with forward resource planning and utilisation tracking. Ensure resources are assigned efficiently while protecting established client resource relationships through agreed guardrails. Provide regular visibility to leadership on upcoming capacity gaps or pressure points. Freelancer Management Lead recruitment and management of the freelance talent poolacross both agencies. Maintain a strong network of trusted freelance producers, project managers, and specialist roles. Manage availability checks, rate discussions, and engagement coordination. Organise regular freelancer introduction sessions or informal networking events to strengthen the freelance community around the agencies. Expand coverage over time to include creative freelancers where required. Cross Agency Resource Coordination Coordinate resource requirements across Strata and Wonderland, ensuring both agencies have access to shared production capability where appropriate. Support collaboration between teams while respecting existing team structures and client ownership. Prepare the resourcing structure so it can eventually support ON and wider group requirements. People Administration & Compliance Support core operational people processes including regular Freelancer onboarding and documentation. Staff onboarding and offboarding coordination. Contract administration. Maintaining freelancer records and documentation. Ensure CEST assessments and freelancer compliance checks are completed where required. Work closely with Finance and HR on documentation, compliance and payment readiness. Reporting & Visibility Maintain a clear and centralised resource schedule across both agencies. Provide weekly updates to leadership on: Team utilisation, Upcoming resource needs, Freelance usage and Capacity risks. Required Experience Experience in resource management or production operations within an agency, production, or project led environment. Strong organisational and planning skills with the ability to manage multiple projects and timelines. Experience working with freelancers and external talent pools. Strong interpersonal skills and ability to work across multiple teams. Highly organised with strong administrative discipline. Experience in experiential, events, or creative agencies. Familiarity with freelance compliance and CEST assessments. Experience working across multiple agencies or business units. What Success Looks Like Clear visibility of resource availability across Strata and Wonderland. Reduced last minute freelancer sourcing through stronger forward planning. A reliable and engaged freelance network supporting delivery teams. Smooth onboarding and offboarding processes with strong compliance practices. Production and PM teams consistently resourced to meet delivery demands. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6 month probation period Our Principles A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future.
Apr 17, 2026
Full time
Resource Manager Location: London - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview The Resource Manager is responsible for managing the allocation and availability of production and project management talent across Strata and Wonderland. The role ensures that both agencies have the right people assigned to the right projects at the right time while maintaining strong relationships with freelance talent and protecting key client resource relationships. Alongside day to day resourcing, the role will manage the freelancer pipeline and support core people administration processes including regular onboarding, offboarding, compliance, and employment status checks. This position will play a critical role in ensuring delivery teams are properly supported as the agencies continue to grow. Key Responsibilities Resource Planning & Allocation Manage the day to day allocation of Production and Project Management teamsacross Strata and Wonderland. Maintain clear visibility of team capacity, availability, and upcoming project demand. Support agency leadership with forward resource planning and utilisation tracking. Ensure resources are assigned efficiently while protecting established client resource relationships through agreed guardrails. Provide regular visibility to leadership on upcoming capacity gaps or pressure points. Freelancer Management Lead recruitment and management of the freelance talent poolacross both agencies. Maintain a strong network of trusted freelance producers, project managers, and specialist roles. Manage availability checks, rate discussions, and engagement coordination. Organise regular freelancer introduction sessions or informal networking events to strengthen the freelance community around the agencies. Expand coverage over time to include creative freelancers where required. Cross Agency Resource Coordination Coordinate resource requirements across Strata and Wonderland, ensuring both agencies have access to shared production capability where appropriate. Support collaboration between teams while respecting existing team structures and client ownership. Prepare the resourcing structure so it can eventually support ON and wider group requirements. People Administration & Compliance Support core operational people processes including regular Freelancer onboarding and documentation. Staff onboarding and offboarding coordination. Contract administration. Maintaining freelancer records and documentation. Ensure CEST assessments and freelancer compliance checks are completed where required. Work closely with Finance and HR on documentation, compliance and payment readiness. Reporting & Visibility Maintain a clear and centralised resource schedule across both agencies. Provide weekly updates to leadership on: Team utilisation, Upcoming resource needs, Freelance usage and Capacity risks. Required Experience Experience in resource management or production operations within an agency, production, or project led environment. Strong organisational and planning skills with the ability to manage multiple projects and timelines. Experience working with freelancers and external talent pools. Strong interpersonal skills and ability to work across multiple teams. Highly organised with strong administrative discipline. Experience in experiential, events, or creative agencies. Familiarity with freelance compliance and CEST assessments. Experience working across multiple agencies or business units. What Success Looks Like Clear visibility of resource availability across Strata and Wonderland. Reduced last minute freelancer sourcing through stronger forward planning. A reliable and engaged freelance network supporting delivery teams. Smooth onboarding and offboarding processes with strong compliance practices. Production and PM teams consistently resourced to meet delivery demands. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6 month probation period Our Principles A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future.
Up to £53,835 + excellent benefits Please note: For this role we are looking for a Primary Teacher who has e xperience supporting pupils with communication difficulties Those Huge Small Victories Our teachers are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There's lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small victories and whilst they may seem small on the surface, they add up to make a big difference. Get out what you put in You'll be working with children and young people with Autistic Spectrum Disorder/Social, Emotional and Mental Health needs. You'll be there to help them learn, develop their abilities and raise their self-esteem. You will need to be resilient and dedicated, but those huge small victories that you achieve will be something you're really proud of. It can be a tough journey, but the positive steps forward will more than make up for it. As a Teacher at Witherslack Group, you'll get all the support you need to succeed, from in-house psychologists, to teaching assistants and therapy professionals. Your colleagues will be the best at what they do, the school environments will be well-resourced and we'll be with you every step of the way, helping you build a rewarding teaching career. One of the best environments in SEND The transformational effect of Avon Park School is consistently witnessed by parents, carers and professionals alike. The school's ability to connect and engage with pupils is a result of its strong ethos of "high expectations and aspirations for every child" - and recently achieved aan Good Outstanding rating by Ofsted. All school staff, including teaching, pastoral and therapy, work in a truly collaborative way to ensure each pupil not only develops academically but also emotionally and personally. This 'whole school' commitment sees pupils with ADHD, ASD, Asperger's or SEMH grow into capable and confident young people who want to succeed. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you'll get to bring learning to life and make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with full school holidays Progression: If career development is your thing, most of our head teachers and leaders have been promoted from within our group Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Pension: we offer a range of pensions to suit your lifestyle needs including Teachers' Pension and our very attractive TPS alternative Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our schools here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole-self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You'll be more than a teacher, you'll be able to connect with our pupils because of: - Your 'can do' attitude - a team player who rolls up their sleeves to help others - Your genuine passion for teaching and the impact your subject can have on young lives - The ability to relate your subject to each pupil and build great relationships with your class - Your enthusiasm and expertise to build your department - You'll also need previous teaching experience and have Qualified Teacher Status - D esirable to have knowledge of social communication and interaction needs Interested in joining us? At Witherslack Group, inclusion is part of who we are. We're committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we'll be there every step of the way. By building a diverse and inclusive team, we're better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here. To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD
Apr 17, 2026
Full time
Up to £53,835 + excellent benefits Please note: For this role we are looking for a Primary Teacher who has e xperience supporting pupils with communication difficulties Those Huge Small Victories Our teachers are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There's lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small victories and whilst they may seem small on the surface, they add up to make a big difference. Get out what you put in You'll be working with children and young people with Autistic Spectrum Disorder/Social, Emotional and Mental Health needs. You'll be there to help them learn, develop their abilities and raise their self-esteem. You will need to be resilient and dedicated, but those huge small victories that you achieve will be something you're really proud of. It can be a tough journey, but the positive steps forward will more than make up for it. As a Teacher at Witherslack Group, you'll get all the support you need to succeed, from in-house psychologists, to teaching assistants and therapy professionals. Your colleagues will be the best at what they do, the school environments will be well-resourced and we'll be with you every step of the way, helping you build a rewarding teaching career. One of the best environments in SEND The transformational effect of Avon Park School is consistently witnessed by parents, carers and professionals alike. The school's ability to connect and engage with pupils is a result of its strong ethos of "high expectations and aspirations for every child" - and recently achieved aan Good Outstanding rating by Ofsted. All school staff, including teaching, pastoral and therapy, work in a truly collaborative way to ensure each pupil not only develops academically but also emotionally and personally. This 'whole school' commitment sees pupils with ADHD, ASD, Asperger's or SEMH grow into capable and confident young people who want to succeed. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you'll get to bring learning to life and make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with full school holidays Progression: If career development is your thing, most of our head teachers and leaders have been promoted from within our group Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Pension: we offer a range of pensions to suit your lifestyle needs including Teachers' Pension and our very attractive TPS alternative Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our schools here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole-self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You'll be more than a teacher, you'll be able to connect with our pupils because of: - Your 'can do' attitude - a team player who rolls up their sleeves to help others - Your genuine passion for teaching and the impact your subject can have on young lives - The ability to relate your subject to each pupil and build great relationships with your class - Your enthusiasm and expertise to build your department - You'll also need previous teaching experience and have Qualified Teacher Status - D esirable to have knowledge of social communication and interaction needs Interested in joining us? At Witherslack Group, inclusion is part of who we are. We're committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we'll be there every step of the way. By building a diverse and inclusive team, we're better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here. To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD
About Zip Here at Zip, we're reimagining how modern businesses function in the age of AI. The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our co-founders started Zip in 2020 to address this seemingly universal problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 5 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and JPMorgan Chase rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role We're looking for a Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. As a Sr. CSM, you'll work closely with sales, implementation, engineering and product while also working with a variety of customer stakeholders. You will advise customers on how to transform the way they manage B2B purchasing across their business, creating immediate value and efficiency for employees through product adoption and enablement. This role is ideal for you if you enjoy being a product expert, creative problem solving, and want to work with a world-class team and customers such as Coinbase, Snowflake, Toast, Northwestern Mutual, Notion, Canva, Samsara, Databricks, Miro, and many more. You Will Help our customers drive procurement success on the Zip platform. Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis. Act as a trusted procurement advisor and thought partner to continuously educate and enable our customers on Zip's platform and procurement best practices. Identify champions and build relationships with key business stakeholders across Procurement, Finance, Legal, IT/Security, and Privacy/Compliance teams. Maintain high levels of customer engagement and satisfaction with a focus on customer adoption and loyalty. Manage customer health and hedge account risks based on data-driven adoption metrics. Partner closely with product and engineering to translate business needs and requirements into new solutions for customers, while skillfully managing customer expectations. Train and empower customers to be product specialists to become increasingly self-sufficient for their organization. Partner with the renewals team to achieve target GRR. Continuously improve Customer Success assets and processes. We're an early-stage company, we want people who are excited to build and motivated to up-level the status quo! Qualifications 5+ years of relevant work experience working in customer-facing customer success, technical account management or strategic consulting organization. B2B SaaS experience in a high-paced environment is a benefit. Procurement experience (procurement, sourcing, or vendor management background) and familiarity with procurement technologies such as ERP (Netsuite, Coupa, etc.), HRIS (Workday etc.), CLM, GRC, JIRA, ServiceNow workflow management tools. Excellent interpersonal skills and ability to establish quick rapport and trust with customers. Strong project management skills to manage a dynamic customer portfolio. Creative problem solver while being attentive to details. Business process-oriented and ability to think about workflow efficiency (e.g. diagrams, conditionally based logic, etc.). Proactive team player that is able to identify process gaps and willing to jump in and help wherever needed (company, team, self mentality). Nice to Haves Payments software experience (invoicing, PO creation) and background working with CFOs, Controller, Accounts Payable / Accounts Receivable roles. Experience with SaaS workflow management tools (low code / no code configuration). Experience working in a top tier consulting firm or have an MBA. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start-up equity Health, vision & dental coverage Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
Apr 17, 2026
Full time
About Zip Here at Zip, we're reimagining how modern businesses function in the age of AI. The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our co-founders started Zip in 2020 to address this seemingly universal problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 5 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and JPMorgan Chase rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role We're looking for a Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. As a Sr. CSM, you'll work closely with sales, implementation, engineering and product while also working with a variety of customer stakeholders. You will advise customers on how to transform the way they manage B2B purchasing across their business, creating immediate value and efficiency for employees through product adoption and enablement. This role is ideal for you if you enjoy being a product expert, creative problem solving, and want to work with a world-class team and customers such as Coinbase, Snowflake, Toast, Northwestern Mutual, Notion, Canva, Samsara, Databricks, Miro, and many more. You Will Help our customers drive procurement success on the Zip platform. Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis. Act as a trusted procurement advisor and thought partner to continuously educate and enable our customers on Zip's platform and procurement best practices. Identify champions and build relationships with key business stakeholders across Procurement, Finance, Legal, IT/Security, and Privacy/Compliance teams. Maintain high levels of customer engagement and satisfaction with a focus on customer adoption and loyalty. Manage customer health and hedge account risks based on data-driven adoption metrics. Partner closely with product and engineering to translate business needs and requirements into new solutions for customers, while skillfully managing customer expectations. Train and empower customers to be product specialists to become increasingly self-sufficient for their organization. Partner with the renewals team to achieve target GRR. Continuously improve Customer Success assets and processes. We're an early-stage company, we want people who are excited to build and motivated to up-level the status quo! Qualifications 5+ years of relevant work experience working in customer-facing customer success, technical account management or strategic consulting organization. B2B SaaS experience in a high-paced environment is a benefit. Procurement experience (procurement, sourcing, or vendor management background) and familiarity with procurement technologies such as ERP (Netsuite, Coupa, etc.), HRIS (Workday etc.), CLM, GRC, JIRA, ServiceNow workflow management tools. Excellent interpersonal skills and ability to establish quick rapport and trust with customers. Strong project management skills to manage a dynamic customer portfolio. Creative problem solver while being attentive to details. Business process-oriented and ability to think about workflow efficiency (e.g. diagrams, conditionally based logic, etc.). Proactive team player that is able to identify process gaps and willing to jump in and help wherever needed (company, team, self mentality). Nice to Haves Payments software experience (invoicing, PO creation) and background working with CFOs, Controller, Accounts Payable / Accounts Receivable roles. Experience with SaaS workflow management tools (low code / no code configuration). Experience working in a top tier consulting firm or have an MBA. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start-up equity Health, vision & dental coverage Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
London, United Kingdom / Birmingham, United Kingdom Location: London or Birmingham, UK Recruiter contact: Andrea Gaffney Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the Business Unit The Buildings Unit (BLD) has a major presence in Mott MacDonald's regional offices throughout the UK and mainland Europe, providing a wide range of diverse and transferable cross sector skills across five key Sectors; Advisory, Built Environment, Energy, Transportation and Water. We also provide local services to customers and technical leadership to the rest of the Group in these sectors. About Cities Studio This role sits within Mott MacDonald's Cities Studio team. Cities Studio brings together economists, planners, and urban designers to deliver integrated urban development solutions that help communities and businesses thrive. Based in London, we work on high profile projects across the UK and internationally, covering: Economic development strategy and policy Town centre and urban regeneration Transport hubs and transit oriented development Mixed use neighbourhoods and urban quarters 'Campus style' developments for healthcare, education, and industry About Place Economics Place Economists are an integral part of Cities Studio. Our Place Economists provide public and private sector clients with business cases, economic strategies, funding advice, and impact assessments to support development schemes. Crucially, they also collaborate with spatial planning teams on viability, funding, and growth strategies-bringing together our economics and design offer for our clients. Overview of the Role Due to the expansion of Cities Studio, we are seeking a Senior / Principal Economics Consultant to support our growing team. You will lead and deliver projects, manage small teams, and contribute to business development. This role offers significant career progression, including opportunities to develop technical expertise and move into leadership positions. You will work across a wide range of projects in many sectors, which could include: economic strategy and policy advice; evidence reviews for regional, town and neighbourhood based spatial planning; business case advice; socio economic impact analysis; and developing quantitative and qualitative research tools and further developing our existing models. Key Responsibilities and Duties Collaborate with planners and designers on place based strategies Manage and further develop our evidence based research to support strategies, regeneration, and development programmes Develop and deliver economic and financial appraisals, Five Case business cases, feasibility studies and impact assessments Provide economic development strategy advice Manage projects, budgets, and client relationships including day to day contact and project management Lead proposal development and tender responses Mentor junior colleagues and support team growth Design and facilitate workshops with diverse disciplines and senior stakeholders Produce technical and narrative led reports, action plans, and presentations Bachelor's Degree in Economics, Economic Development, Finance, Geography, Social Science, Urban Planning, or related field (Master's degree desirable) Experience working in similar roles, most likely within a multi disciplinary or specialist place economics consultancy, or the public sector Project experience in the fields of economic development, regeneration, transit oriented development, placemaking or similar fields Familiarity with HM Treasury Green Book and Five Case Business Cases (BBC Practitioner desirable) A strong personal and professional interest in socio economic and urban development Experience in economic strategy, policy, business cases, and appraisal Proven project management and business development experience Strong analytical skills, including financial modelling and/or GIS Knowledge of land use economics and property development Working Environment Our team works in offices across the country, so you should be comfortable in a hybrid (in person and virtual) working environment. You should be analytical and approach projects with creative solutions. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Equality, Diversity, and Inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Benefits Health and Wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with everyday health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing programme, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial Wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 your basic salary, with an option to increase the level of cover to 6 your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high street retailers. Enhanced Family and Carers Leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and Development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self development options. Networks, Communities, and Social Outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Apply now, or for more information about our application process, click here.
Apr 17, 2026
Full time
London, United Kingdom / Birmingham, United Kingdom Location: London or Birmingham, UK Recruiter contact: Andrea Gaffney Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the Business Unit The Buildings Unit (BLD) has a major presence in Mott MacDonald's regional offices throughout the UK and mainland Europe, providing a wide range of diverse and transferable cross sector skills across five key Sectors; Advisory, Built Environment, Energy, Transportation and Water. We also provide local services to customers and technical leadership to the rest of the Group in these sectors. About Cities Studio This role sits within Mott MacDonald's Cities Studio team. Cities Studio brings together economists, planners, and urban designers to deliver integrated urban development solutions that help communities and businesses thrive. Based in London, we work on high profile projects across the UK and internationally, covering: Economic development strategy and policy Town centre and urban regeneration Transport hubs and transit oriented development Mixed use neighbourhoods and urban quarters 'Campus style' developments for healthcare, education, and industry About Place Economics Place Economists are an integral part of Cities Studio. Our Place Economists provide public and private sector clients with business cases, economic strategies, funding advice, and impact assessments to support development schemes. Crucially, they also collaborate with spatial planning teams on viability, funding, and growth strategies-bringing together our economics and design offer for our clients. Overview of the Role Due to the expansion of Cities Studio, we are seeking a Senior / Principal Economics Consultant to support our growing team. You will lead and deliver projects, manage small teams, and contribute to business development. This role offers significant career progression, including opportunities to develop technical expertise and move into leadership positions. You will work across a wide range of projects in many sectors, which could include: economic strategy and policy advice; evidence reviews for regional, town and neighbourhood based spatial planning; business case advice; socio economic impact analysis; and developing quantitative and qualitative research tools and further developing our existing models. Key Responsibilities and Duties Collaborate with planners and designers on place based strategies Manage and further develop our evidence based research to support strategies, regeneration, and development programmes Develop and deliver economic and financial appraisals, Five Case business cases, feasibility studies and impact assessments Provide economic development strategy advice Manage projects, budgets, and client relationships including day to day contact and project management Lead proposal development and tender responses Mentor junior colleagues and support team growth Design and facilitate workshops with diverse disciplines and senior stakeholders Produce technical and narrative led reports, action plans, and presentations Bachelor's Degree in Economics, Economic Development, Finance, Geography, Social Science, Urban Planning, or related field (Master's degree desirable) Experience working in similar roles, most likely within a multi disciplinary or specialist place economics consultancy, or the public sector Project experience in the fields of economic development, regeneration, transit oriented development, placemaking or similar fields Familiarity with HM Treasury Green Book and Five Case Business Cases (BBC Practitioner desirable) A strong personal and professional interest in socio economic and urban development Experience in economic strategy, policy, business cases, and appraisal Proven project management and business development experience Strong analytical skills, including financial modelling and/or GIS Knowledge of land use economics and property development Working Environment Our team works in offices across the country, so you should be comfortable in a hybrid (in person and virtual) working environment. You should be analytical and approach projects with creative solutions. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Equality, Diversity, and Inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Benefits Health and Wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with everyday health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing programme, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial Wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 your basic salary, with an option to increase the level of cover to 6 your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high street retailers. Enhanced Family and Carers Leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and Development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self development options. Networks, Communities, and Social Outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Apply now, or for more information about our application process, click here.
LA International Computer Consultants Ltd
Stoke-on-trent, Staffordshire
CRM Configuration Specialist Permanent Opportunity Stoke-on-Trent Hybrid working About LAi. As Europe's Number 1 supplier of Digital and Technology talent, supplying in 90 countries across 5 continents, LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. With over 2,500 resources deployed, whether the challenge is scale, speed, or sensitivity, our clients rely on us, partner with us and trust us to deliver both security cleared and non-cleared talent, first time, every time. 1. Role Purpose: The CRM Configuration Specialist plays a key role in maintaining, improving and supporting the Bullhorn CRM platform across the business. They will be responsible for day to day configuration, data structure management, reporting development (including Power BI), and workflow optimisation, ensuring the CRM operates efficiently, compliantly, and in alignment with business needs. While the role involves some light JavaScript for UI behaviour within Bullhorn, it is not a Front End development or API engineering role. Instead, the emphasis is on configuration, SQL reporting, Power BI dashboard development, data quality management, Bullhorn Automation, and system support. Reporting to the Head of IT, the CRM Configuration Specialist works with delivery teams, leaders and operational stakeholders to translate business requirements into practical, user friendly system changes that improve accuracy, efficiency and compliance. 2. Key Responsibilities System Configuration & Technical Support * Configure, maintain and optimise Bullhorn CRM to meet operational requirements. * Write and test light JavaScript for field interactions, validations and UI behaviours. * Manage all configuration changes safely using the Bullhorn NPE environment before go live. * Troubleshoot issues related to Bullhorn data, workflows, field mappings and rules. * Support delivery teams with CRM usage queries, workflow inconsistencies and data challenges. * Ensure consistent, high quality usage of Bullhorn across teams through guidance and coaching. * Maintain and document configuration standards, naming conventions and system logic. Reporting, Data Structures & Analytics * Build and maintain MS SQL views and reporting structures from the Bullhorn replicated database. * Create, enhance and manage Power BI dashboards, data models, and visuals to deliver accurate, insightful reporting across the business. * Develop robust data pipelines and datasets in Power BI that integrate with Bullhorn SQL structures and other business systems. * Support wider business reporting linked to Talisman (MySQL) once Bullhorn foundations are stable. * Work with IT and operational leaders to define data quality rules and reporting logic. * Develop repeatable processes for reporting, insights and data validation. Automation & Workflow Enhancement * Configure and maintain Bullhorn Automation (including sequences, workflows and triggers). * Identify bottlenecks and opportunities to streamline or reduce manual effort. * Implement safe, controlled automation improvements within the constraints of the Bullhorn ecosystem. * Support the future automation roadmap alongside the Head of IT. Stakeholder Engagement & Communication * Work closely with IT, Operations, Delivery teams and leadership to understand CRM needs. * Translate business requirements into structured technical specifications or configuration changes. * Provide clear communication and walkthroughs of new workflows, reports or enhancements. * Lead training sessions and demos to improve system understanding and adoption, including Power BI reporting demonstrations. * Communicate limitations of the vendor controlled SaaS environment and propose realistic alternatives. Governance, Compliance & Documentation * Ensure all CRM changes adhere to ISO27001, internal governance and data security standards. * Maintain accurate records of changes, configuration notes and risk assessments. * Support audit readiness through structured documentation of workflows, logic and reporting assets. * Apply commercial awareness when modifying workflows and reporting structures. 3. Soft Skills Required - Ability to Influence Others - Ownership of Processes & Problems - Effective Time Management - High-Level Organisation & Prioritisation - Strong Listening Skills - Professional External & Internal Communication (written & verbal) - Acts as a Positive Role Model - Collaborative, Communicative & Supportive of Colleagues - Trustworthy and Supportive of Company Policy and Board Decisions - Strong Understanding of LA International & Its Services - Market & Technology Awareness - Confident Use of IT & Digital Tools - Professional Appearance, Behaviour & Body Language - Treats All Team Members Equally & With Respect 4. Company Values Required: Values and Beliefs. Professional Excellence With Security & Vetting at our core, we strive for excellence in everything we do. This goes beyond normal requirements and expectations. It is the pushing of our boundaries to achieve the highest quality results through determination, passion, hard-work, and outstanding professional service to our clients and candidates. A spirit of professional excellence and partnership inspires and motivates us all to continuously improve, bringing the best out in everyone. Relationship Driven We prioritise and commit to investing time and effort to build strong, meaningful relationships with each other, our clients, and our candidates, fostering trust and mutual respect to build a sense of personal responsibility that underpins excellent service delivery. Respect Respect is more than being polite, it is about honesty and integrity, and treating each other, our clients, and our candidates with dignity and worth at all times fostering an environment where everyone feels valued. Unity By working together as one, being collaborative, sincere, and transparent in our communication we will create strong organisational unity that delivers both individual and business success, benefiting each other, our clients, and our candidates, while prioritising collective achievements over personal gain. Sustainability We are committed to achieving growth and success in a durable and ethical manner, ensuring our practices not only benefit our organisation, but our staff and the wider community we serve. Diversity & Inclusion We embrace a diversity of thought and acknowledge the unique contributions each individual makes in furthering the goals of our organisation and driving innovation. No matter our differences. Together, diversity and inclusion create an environment where all employees can thrive and contribute to their fullest potential. Please reach out to (see below) to find out more. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Apr 17, 2026
Full time
CRM Configuration Specialist Permanent Opportunity Stoke-on-Trent Hybrid working About LAi. As Europe's Number 1 supplier of Digital and Technology talent, supplying in 90 countries across 5 continents, LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. With over 2,500 resources deployed, whether the challenge is scale, speed, or sensitivity, our clients rely on us, partner with us and trust us to deliver both security cleared and non-cleared talent, first time, every time. 1. Role Purpose: The CRM Configuration Specialist plays a key role in maintaining, improving and supporting the Bullhorn CRM platform across the business. They will be responsible for day to day configuration, data structure management, reporting development (including Power BI), and workflow optimisation, ensuring the CRM operates efficiently, compliantly, and in alignment with business needs. While the role involves some light JavaScript for UI behaviour within Bullhorn, it is not a Front End development or API engineering role. Instead, the emphasis is on configuration, SQL reporting, Power BI dashboard development, data quality management, Bullhorn Automation, and system support. Reporting to the Head of IT, the CRM Configuration Specialist works with delivery teams, leaders and operational stakeholders to translate business requirements into practical, user friendly system changes that improve accuracy, efficiency and compliance. 2. Key Responsibilities System Configuration & Technical Support * Configure, maintain and optimise Bullhorn CRM to meet operational requirements. * Write and test light JavaScript for field interactions, validations and UI behaviours. * Manage all configuration changes safely using the Bullhorn NPE environment before go live. * Troubleshoot issues related to Bullhorn data, workflows, field mappings and rules. * Support delivery teams with CRM usage queries, workflow inconsistencies and data challenges. * Ensure consistent, high quality usage of Bullhorn across teams through guidance and coaching. * Maintain and document configuration standards, naming conventions and system logic. Reporting, Data Structures & Analytics * Build and maintain MS SQL views and reporting structures from the Bullhorn replicated database. * Create, enhance and manage Power BI dashboards, data models, and visuals to deliver accurate, insightful reporting across the business. * Develop robust data pipelines and datasets in Power BI that integrate with Bullhorn SQL structures and other business systems. * Support wider business reporting linked to Talisman (MySQL) once Bullhorn foundations are stable. * Work with IT and operational leaders to define data quality rules and reporting logic. * Develop repeatable processes for reporting, insights and data validation. Automation & Workflow Enhancement * Configure and maintain Bullhorn Automation (including sequences, workflows and triggers). * Identify bottlenecks and opportunities to streamline or reduce manual effort. * Implement safe, controlled automation improvements within the constraints of the Bullhorn ecosystem. * Support the future automation roadmap alongside the Head of IT. Stakeholder Engagement & Communication * Work closely with IT, Operations, Delivery teams and leadership to understand CRM needs. * Translate business requirements into structured technical specifications or configuration changes. * Provide clear communication and walkthroughs of new workflows, reports or enhancements. * Lead training sessions and demos to improve system understanding and adoption, including Power BI reporting demonstrations. * Communicate limitations of the vendor controlled SaaS environment and propose realistic alternatives. Governance, Compliance & Documentation * Ensure all CRM changes adhere to ISO27001, internal governance and data security standards. * Maintain accurate records of changes, configuration notes and risk assessments. * Support audit readiness through structured documentation of workflows, logic and reporting assets. * Apply commercial awareness when modifying workflows and reporting structures. 3. Soft Skills Required - Ability to Influence Others - Ownership of Processes & Problems - Effective Time Management - High-Level Organisation & Prioritisation - Strong Listening Skills - Professional External & Internal Communication (written & verbal) - Acts as a Positive Role Model - Collaborative, Communicative & Supportive of Colleagues - Trustworthy and Supportive of Company Policy and Board Decisions - Strong Understanding of LA International & Its Services - Market & Technology Awareness - Confident Use of IT & Digital Tools - Professional Appearance, Behaviour & Body Language - Treats All Team Members Equally & With Respect 4. Company Values Required: Values and Beliefs. Professional Excellence With Security & Vetting at our core, we strive for excellence in everything we do. This goes beyond normal requirements and expectations. It is the pushing of our boundaries to achieve the highest quality results through determination, passion, hard-work, and outstanding professional service to our clients and candidates. A spirit of professional excellence and partnership inspires and motivates us all to continuously improve, bringing the best out in everyone. Relationship Driven We prioritise and commit to investing time and effort to build strong, meaningful relationships with each other, our clients, and our candidates, fostering trust and mutual respect to build a sense of personal responsibility that underpins excellent service delivery. Respect Respect is more than being polite, it is about honesty and integrity, and treating each other, our clients, and our candidates with dignity and worth at all times fostering an environment where everyone feels valued. Unity By working together as one, being collaborative, sincere, and transparent in our communication we will create strong organisational unity that delivers both individual and business success, benefiting each other, our clients, and our candidates, while prioritising collective achievements over personal gain. Sustainability We are committed to achieving growth and success in a durable and ethical manner, ensuring our practices not only benefit our organisation, but our staff and the wider community we serve. Diversity & Inclusion We embrace a diversity of thought and acknowledge the unique contributions each individual makes in furthering the goals of our organisation and driving innovation. No matter our differences. Together, diversity and inclusion create an environment where all employees can thrive and contribute to their fullest potential. Please reach out to (see below) to find out more. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
We are looking for someone who loves delivering great customer service to join us as a Hire Desk Controller at one of key customers sites. As a Hire Desk Controller, you will be part of a team who services one of our key account customers. On a day to day basis you ll be dealing with a variety of people and a variety of queries. The customer might want a quote to hire out our machines, they might want to place a small or large order or maybe they will have a query about an existing hire. Whatever the query we will look to you to provide a great service and deal with the request efficiently and effectively. This is a very busy role and predominately customer facing so we are looking for someone who is sociable, has very strong customer service skills, is incredibly organised, likes working in a fast-paced environment and is computer literate (Excel/Word). Working days Monday - Friday 8-5.30pm. In reward we offer a competitive base salary (dependent on experience), Hire Desk commission scheme, 25 days holiday pro-rata, Pension, Health Cash Plan, and Life assurance. Responsibilities include: • Successfully convert hire enquiries into hire orders and achieve revenue target. • Use the in-house system interactively to take orders ensuring that availability is checked first and hire rates are achieved. • Achieving call standards set by the company. • Using your product knowledge, you will provide the customer with the best option for hire. • Deal with customer enquiries in a professional and polite manner • Ensure the accuracy of orders entered onto the in house system to minimize disputes with customers and potential credit notes, ensuring all relevant paperwork is received by supplying depot. • Build strong and helpful relationships with colleagues in other depots/departments • Co-ordinate with the local depot transport coordinator to fulfil customer requirements. The ideal candidate will have: - • Previous experience in a busy customer service and/or sales role • Excellent customer service and relationship management skills • Good organisational skills with the ability to multi task and prioritise deadlines • Good knowledge of MS Office including Word and Excel Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment
Apr 17, 2026
Full time
We are looking for someone who loves delivering great customer service to join us as a Hire Desk Controller at one of key customers sites. As a Hire Desk Controller, you will be part of a team who services one of our key account customers. On a day to day basis you ll be dealing with a variety of people and a variety of queries. The customer might want a quote to hire out our machines, they might want to place a small or large order or maybe they will have a query about an existing hire. Whatever the query we will look to you to provide a great service and deal with the request efficiently and effectively. This is a very busy role and predominately customer facing so we are looking for someone who is sociable, has very strong customer service skills, is incredibly organised, likes working in a fast-paced environment and is computer literate (Excel/Word). Working days Monday - Friday 8-5.30pm. In reward we offer a competitive base salary (dependent on experience), Hire Desk commission scheme, 25 days holiday pro-rata, Pension, Health Cash Plan, and Life assurance. Responsibilities include: • Successfully convert hire enquiries into hire orders and achieve revenue target. • Use the in-house system interactively to take orders ensuring that availability is checked first and hire rates are achieved. • Achieving call standards set by the company. • Using your product knowledge, you will provide the customer with the best option for hire. • Deal with customer enquiries in a professional and polite manner • Ensure the accuracy of orders entered onto the in house system to minimize disputes with customers and potential credit notes, ensuring all relevant paperwork is received by supplying depot. • Build strong and helpful relationships with colleagues in other depots/departments • Co-ordinate with the local depot transport coordinator to fulfil customer requirements. The ideal candidate will have: - • Previous experience in a busy customer service and/or sales role • Excellent customer service and relationship management skills • Good organisational skills with the ability to multi task and prioritise deadlines • Good knowledge of MS Office including Word and Excel Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment
Job Description Senior Strategic Buyer role in Andover at Stannah - Join Our Team! We have an exciting opportunity for a Senior Strategic Buyer to join our growing Procurement team at Stannah, based at our Andover site. The role involves managing strategic supplier relationships, sourcing and direct materials to support international Stannah factories. You will identify and implement continuous improvement through compliance and procurement processes. You will be a vital link between suppliers and internal stakeholders, ensuring supplier performance, contract negotiations, cost control, and supply chain risk management are delivered effectively. As the Senior Strategic Buyer, you will work full-time hours Monday to Thursday 08:00 to 16:45, Friday 08:00 to 13:00. This job is a permanent contract. This is a great opportunity for an experienced procurement or supply chain professional to step into a face paced role, managing up to £8 million spend across critical suppliers and commodities. To be successful, it is essential that you have previous experience in managing strategic supplier relationships within the supply chain and strong proven negotiation skills. Experience in commodity management and working with international manufacturing suppliers would be desirable. Senior Strategic Buyer Responsibilities: Manage supplier relationships across 2-3 commodity areas with ownership of key strategic suppliers Negotiate and implement supplier contracts to ensure cost-effectiveness and long-term value Lead supplier selection, RFQs, and benchmarking within the commodity market Support new product development with supplier involvement from prototype to production Drive cost reduction initiatives through design changes, sourcing, and supplier collaboration Please see the full job description here: Supplier Account Manager- Job Description Qualifications Senior Strategic Buyer Requirements: Proven experience in procurement account management Strong commercial negotiation and contract management skills Ability to work with UK and international suppliers Knowledge of manufacturing processes MCIPS/ACIPS qualified or willing to study towards the qualification Additional Information If you have previous experience working as a Senior Buyer, Procurement Manager, or Procurement Specialist, and are looking for a new opportunity in Andover, please click the "apply now" button or contact us for further information. Benefits Include: Market Aligned Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days' annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic.
Apr 17, 2026
Full time
Job Description Senior Strategic Buyer role in Andover at Stannah - Join Our Team! We have an exciting opportunity for a Senior Strategic Buyer to join our growing Procurement team at Stannah, based at our Andover site. The role involves managing strategic supplier relationships, sourcing and direct materials to support international Stannah factories. You will identify and implement continuous improvement through compliance and procurement processes. You will be a vital link between suppliers and internal stakeholders, ensuring supplier performance, contract negotiations, cost control, and supply chain risk management are delivered effectively. As the Senior Strategic Buyer, you will work full-time hours Monday to Thursday 08:00 to 16:45, Friday 08:00 to 13:00. This job is a permanent contract. This is a great opportunity for an experienced procurement or supply chain professional to step into a face paced role, managing up to £8 million spend across critical suppliers and commodities. To be successful, it is essential that you have previous experience in managing strategic supplier relationships within the supply chain and strong proven negotiation skills. Experience in commodity management and working with international manufacturing suppliers would be desirable. Senior Strategic Buyer Responsibilities: Manage supplier relationships across 2-3 commodity areas with ownership of key strategic suppliers Negotiate and implement supplier contracts to ensure cost-effectiveness and long-term value Lead supplier selection, RFQs, and benchmarking within the commodity market Support new product development with supplier involvement from prototype to production Drive cost reduction initiatives through design changes, sourcing, and supplier collaboration Please see the full job description here: Supplier Account Manager- Job Description Qualifications Senior Strategic Buyer Requirements: Proven experience in procurement account management Strong commercial negotiation and contract management skills Ability to work with UK and international suppliers Knowledge of manufacturing processes MCIPS/ACIPS qualified or willing to study towards the qualification Additional Information If you have previous experience working as a Senior Buyer, Procurement Manager, or Procurement Specialist, and are looking for a new opportunity in Andover, please click the "apply now" button or contact us for further information. Benefits Include: Market Aligned Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days' annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic.
Cyngor Caerdydd/Cardiff Council
Cardiff, South Glamorgan
As the capital of Wales, Cardiff offers the experience of working in one of the fastest growing and most highly skilled cities in Britain but also offers easy access to the fabulous South Wales region's coastline and countryside with worldwide standing. Cardiff Council has a Lexcel accredited in house Legal Service with excellent opportunities for a hardworking, motivated and adaptable legal practitioner. Currently based at County Hall in the heart of Cardiff Bay with good transport links and parking facilities. We have specialist lawyers carrying out procurement, litigation, property, planning, governance, childcare and adult social services work, and aim to provide our clients with an excellent and comprehensive service. Legal Services operates a hybrid working model which enables employees to work flexibly from home or from an office base, depending upon service requirements. We have a modern case management system, an online legal library, and a small business support team. We also have 4 trainee solicitor posts which we use to help grow our own workforce. Upon qualification some trainees have continued to work with our area and many of our lawyers have long service with us. About the job A vacancy has arisen where we are keen to recruit a high calibre, dynamic and qualified Solicitor/Barrister with relevant experience to undertake a wide range of Adult Services legal work. The workload is incredibly varied to include providing legal advice to our client department on many different aspects of public law, preparation and case management of applications before the Court and advocacy for in person hearings. We offer a supportive team with a collaborative work ethic. Your managers will always make themselves available for you and will support and guide you whenever the need arises. Caseloads are manageable, and you will be able to work your cases efficiently and effectively whilst building positive relationships with professional clients. All your allocated work will be genuinely interesting and challenging, encouraging you to develop professionally and learn new skills. While the role is demanding our flexible working policies ensure a healthy work life balance. The Council's Flexi Time policy applies to the post and flexible working patterns are available, subject to meeting the needs of our clients and having mutual regard to the working arrangements of existing team members. The successful applicant would need to be able to travel at short notice in line with the demands of this post. What We Are Looking For From You The successful applicant will need to have the relevant qualification of degree status, be admitted as a Solicitor or called to the bar and must be able to work as part of a team. The successful applicant will also have the skills and experience within this area of law and a proven track record of advocacy to include contested matters. We expect the individual appointed to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available and to think and act in the best interests of the Council. Additional information We have a modern case management system, an online legal library, and a small business support team. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Apr 17, 2026
Full time
As the capital of Wales, Cardiff offers the experience of working in one of the fastest growing and most highly skilled cities in Britain but also offers easy access to the fabulous South Wales region's coastline and countryside with worldwide standing. Cardiff Council has a Lexcel accredited in house Legal Service with excellent opportunities for a hardworking, motivated and adaptable legal practitioner. Currently based at County Hall in the heart of Cardiff Bay with good transport links and parking facilities. We have specialist lawyers carrying out procurement, litigation, property, planning, governance, childcare and adult social services work, and aim to provide our clients with an excellent and comprehensive service. Legal Services operates a hybrid working model which enables employees to work flexibly from home or from an office base, depending upon service requirements. We have a modern case management system, an online legal library, and a small business support team. We also have 4 trainee solicitor posts which we use to help grow our own workforce. Upon qualification some trainees have continued to work with our area and many of our lawyers have long service with us. About the job A vacancy has arisen where we are keen to recruit a high calibre, dynamic and qualified Solicitor/Barrister with relevant experience to undertake a wide range of Adult Services legal work. The workload is incredibly varied to include providing legal advice to our client department on many different aspects of public law, preparation and case management of applications before the Court and advocacy for in person hearings. We offer a supportive team with a collaborative work ethic. Your managers will always make themselves available for you and will support and guide you whenever the need arises. Caseloads are manageable, and you will be able to work your cases efficiently and effectively whilst building positive relationships with professional clients. All your allocated work will be genuinely interesting and challenging, encouraging you to develop professionally and learn new skills. While the role is demanding our flexible working policies ensure a healthy work life balance. The Council's Flexi Time policy applies to the post and flexible working patterns are available, subject to meeting the needs of our clients and having mutual regard to the working arrangements of existing team members. The successful applicant would need to be able to travel at short notice in line with the demands of this post. What We Are Looking For From You The successful applicant will need to have the relevant qualification of degree status, be admitted as a Solicitor or called to the bar and must be able to work as part of a team. The successful applicant will also have the skills and experience within this area of law and a proven track record of advocacy to include contested matters. We expect the individual appointed to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available and to think and act in the best interests of the Council. Additional information We have a modern case management system, an online legal library, and a small business support team. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Job Title: Community Fundraiser Salary: £18,000 per annum (pro-rata of full time equivalent £30,000) Team: Supporter Engagement Hours: Part Time, 22.5 Contract Type: Permanent Location: Hybrid - SSH / WFH, TW12 3RA About Shooting Star Children s Hospices Do you want to develop your fundraising career in community fundraising and create a lasting impact for families now and in the future? We have an exciting opportunity for a Community Fundraiser to join our team at Shooting Star Children s Hospices. Shooting Star Children s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated Outstanding by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care. At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count. It s a great time to join Shooting Star Children s Hospices as we have exciting plans for expansion and further enhancing our services to support even more families in need. If you re passionate about making a difference and want to be part of a team dedicated to raising vital funds and awareness in the community, we d love to hear from you. About the role We are looking for an enthusiastic and motivated Community Fundraiser to join our Community Fundraising team. Community is at the heart of Shooting Star Children s Hospices, and our community fundraising team play a vital role in building relationships and raising funds across our community and catchment. As a Community Fundraiser you will enjoy working with people and supporting the community to maximise, they re fundraising efforts for Shooting Star. Shooting Star Children s Hospices is a leading children s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care. As a key member of our Community Fundraising team, you will work closely with the Senior Public Fundraising Manager and Head of Supporter Engagement on new and existing fundraising activities, helping to maintain and develop existing relationships and work proactively to identify new contacts and opportunities for development. About you This role requires experience in fundraising or relevant transferable skills gained from a comparable role. This is an exciting opportunity to join a growing team within a charity that makes a meaningful impact across our communities. We welcome applications from candidates with experience in fundraising, marketing or sales, as well as those who can demonstrate strong relationship management skills gained in other roles. With strong customer service and administration skills, you will have the ability to work independently, while collaborating effectively as part of the wider fundraising team, to support the growth and success of our income. This role involves attending events and meetings throughout the catchment area, some of which take place during evenings, early mornings or weekends. Any additional hours worked will be recognised through time off in lieu where appropriate, and reasonable travel expenses will be approved in line with our expenses policy. While the post is based at our Hampton hospice, the role involves travelling regularly across Shooting Star Children s Hospices catchment area, so a full UK driving licence and access to a car are essential. Please see the attached job description for more information about this opportunity at Shooting Star Children s Hospices. What we offer In return you will receive a competitive salary along with a range of benefits, which include: Pension scheme NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions Annual leave 27 days plus Bank Holidays rising with length of service 2 weeks paid sabbatical leave after 5, 10 and 15 years service Contractual benefits Generous sick pay scheme Enhanced maternity, adoption, and paternity leave pay Flexible working arrangements Death in service benefits Reimbursed professional membership fees Eye care Employee referral scheme Blue Light discount card Health and wellbeing Employee Assistance Programme Occupational Health Mindfulness sessions Mental Health First Aiders Safeguarding We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check. Equality, diversity and inclusion Shooting Star Children s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation s values: Professionalism, Respect, Integrity, Diversity and Excellence. We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer. Please contact Laura McCaul if you have any questions about this role. Closing Date: 29/04/2026
Apr 17, 2026
Full time
Job Title: Community Fundraiser Salary: £18,000 per annum (pro-rata of full time equivalent £30,000) Team: Supporter Engagement Hours: Part Time, 22.5 Contract Type: Permanent Location: Hybrid - SSH / WFH, TW12 3RA About Shooting Star Children s Hospices Do you want to develop your fundraising career in community fundraising and create a lasting impact for families now and in the future? We have an exciting opportunity for a Community Fundraiser to join our team at Shooting Star Children s Hospices. Shooting Star Children s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated Outstanding by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care. At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count. It s a great time to join Shooting Star Children s Hospices as we have exciting plans for expansion and further enhancing our services to support even more families in need. If you re passionate about making a difference and want to be part of a team dedicated to raising vital funds and awareness in the community, we d love to hear from you. About the role We are looking for an enthusiastic and motivated Community Fundraiser to join our Community Fundraising team. Community is at the heart of Shooting Star Children s Hospices, and our community fundraising team play a vital role in building relationships and raising funds across our community and catchment. As a Community Fundraiser you will enjoy working with people and supporting the community to maximise, they re fundraising efforts for Shooting Star. Shooting Star Children s Hospices is a leading children s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care. As a key member of our Community Fundraising team, you will work closely with the Senior Public Fundraising Manager and Head of Supporter Engagement on new and existing fundraising activities, helping to maintain and develop existing relationships and work proactively to identify new contacts and opportunities for development. About you This role requires experience in fundraising or relevant transferable skills gained from a comparable role. This is an exciting opportunity to join a growing team within a charity that makes a meaningful impact across our communities. We welcome applications from candidates with experience in fundraising, marketing or sales, as well as those who can demonstrate strong relationship management skills gained in other roles. With strong customer service and administration skills, you will have the ability to work independently, while collaborating effectively as part of the wider fundraising team, to support the growth and success of our income. This role involves attending events and meetings throughout the catchment area, some of which take place during evenings, early mornings or weekends. Any additional hours worked will be recognised through time off in lieu where appropriate, and reasonable travel expenses will be approved in line with our expenses policy. While the post is based at our Hampton hospice, the role involves travelling regularly across Shooting Star Children s Hospices catchment area, so a full UK driving licence and access to a car are essential. Please see the attached job description for more information about this opportunity at Shooting Star Children s Hospices. What we offer In return you will receive a competitive salary along with a range of benefits, which include: Pension scheme NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions Annual leave 27 days plus Bank Holidays rising with length of service 2 weeks paid sabbatical leave after 5, 10 and 15 years service Contractual benefits Generous sick pay scheme Enhanced maternity, adoption, and paternity leave pay Flexible working arrangements Death in service benefits Reimbursed professional membership fees Eye care Employee referral scheme Blue Light discount card Health and wellbeing Employee Assistance Programme Occupational Health Mindfulness sessions Mental Health First Aiders Safeguarding We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check. Equality, diversity and inclusion Shooting Star Children s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation s values: Professionalism, Respect, Integrity, Diversity and Excellence. We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer. Please contact Laura McCaul if you have any questions about this role. Closing Date: 29/04/2026
Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a 'Great Place to Work' for the 6th year running? At OFG we believe in creating a better work life balance Job Title: Speech and Language Therapist Location: Waterloo Lodge School - Chorley PR6 7AX Salary: Up to £53,200 FTE DOE plus £3000 Welcome Bonus (Welcome Bonus is payable as one payment of £1,500 after completion of one month and one further payment of £1,500 upon completion of your final probation period. T&C's Apply Hours: 37.5 hours per week 8.30am - 4.30pm (Part time hours may be considered) Contract: Permanent (Term time only, or flexibility around full-time contract can be discussed based on your personal circumstances) Essential: Full valid UK driving licence and access to own vehicle In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About Outcomes First Group At Outcomes First Group, we believe every child has the ability to thrive when given access to a learning environment designed for their success. We exist to provide, champion and develop an exceptional education that is research-led and tailored around the abilities and aspirations of the individual - a commitment that shapes tomorrow's leaders, cultivates a lifelong love of learning and equips young minds to craft their own bright futures. At the heart of our philosophy lies a unique blend of tradition and innovation. We champion smaller class sizes, personalised learning plans and a curriculum that prepares students for success both in and beyond the classroom, evidenced in a 97% success rate in guiding our leavers into education, employment or training. As the largest and most accomplished organisation in our sector, we have the capability to invest in forward-thinking initiatives and resources based on the needs of the individual pupil, rather than the collective. This investment creates consistent and measurable results for our pupils and teams. Outcomes First Group operates a number of specialist education and care brands across the UK, including Blenheim Schools, each delivering tailored provision to meet the diverse needs of children and young people. To find out more about our segments and expert services, visit: Our Services & Schools - Outcomes First Group The role: We are looking for a Speech and Language Therapist to join our in-house clinical team at Waterloo Lodge School. Working collaboratively with the education team, you will deliver bespoke Speech and Language Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: Waterloo Lodge School - Chorley - Waterloo Lodge School forms part of our Options Autism brand, and is an independent specialist day school, supporting children and young people aged 10 - 18 Welcome to Waterloo Lodge School Education - Options Autism For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: Degree or Masters in Speech and Language Therapy HCPC registered, and registered with the RCSLT Minimum 2 years experience Some relevant experience in a previously held job of engaging and working with individuals presenting with complex and diverse communication profiles Some knowledge of neurodiversity and trauma informed practice Some experience of multi-disciplinary working in a range of settings Some experience of communicating with/working with families/relatives and carers An interest in developing knowledge and skills in different areas of SaLT practice Good relationship building, analytical and judgmental skills Good communication skills (oral and written) Good time management and organisational skills Competent in core areas of SaLT practice and clear understanding of RCSLT Communication Standards Knowledge of different SaLT assessment tools, types of intervention and knowledge of how to formulate support plans based on needs profile Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group Ability to work collaboratively as part of the multi-disciplinary team Willingness to attend training and working towards further qualifications relevant to the client group supporting Full valid UK driving license and access to own vehicle Desirable: Some understanding of the other differences, e.g. sensory and motor, which may impact on an individual's communication strengths, differences, traits, difficulties and needs profile Some evidence of understanding the relationship between arousal levels and communication Why work for us? Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward and flexible benefits package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical heath checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover £2000 CPD Training Allowance £3000 Welcome Bonus At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 309650
Apr 17, 2026
Full time
Are you looking for an employer who can offer you opportunities for growth and development in your speech and language therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider speech and language therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist SaLT assessment and intervention fostering independence within an education setting? How about working for an employer who has been awarded a 'Great Place to Work' for the 6th year running? At OFG we believe in creating a better work life balance Job Title: Speech and Language Therapist Location: Waterloo Lodge School - Chorley PR6 7AX Salary: Up to £53,200 FTE DOE plus £3000 Welcome Bonus (Welcome Bonus is payable as one payment of £1,500 after completion of one month and one further payment of £1,500 upon completion of your final probation period. T&C's Apply Hours: 37.5 hours per week 8.30am - 4.30pm (Part time hours may be considered) Contract: Permanent (Term time only, or flexibility around full-time contract can be discussed based on your personal circumstances) Essential: Full valid UK driving licence and access to own vehicle In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About Outcomes First Group At Outcomes First Group, we believe every child has the ability to thrive when given access to a learning environment designed for their success. We exist to provide, champion and develop an exceptional education that is research-led and tailored around the abilities and aspirations of the individual - a commitment that shapes tomorrow's leaders, cultivates a lifelong love of learning and equips young minds to craft their own bright futures. At the heart of our philosophy lies a unique blend of tradition and innovation. We champion smaller class sizes, personalised learning plans and a curriculum that prepares students for success both in and beyond the classroom, evidenced in a 97% success rate in guiding our leavers into education, employment or training. As the largest and most accomplished organisation in our sector, we have the capability to invest in forward-thinking initiatives and resources based on the needs of the individual pupil, rather than the collective. This investment creates consistent and measurable results for our pupils and teams. Outcomes First Group operates a number of specialist education and care brands across the UK, including Blenheim Schools, each delivering tailored provision to meet the diverse needs of children and young people. To find out more about our segments and expert services, visit: Our Services & Schools - Outcomes First Group The role: We are looking for a Speech and Language Therapist to join our in-house clinical team at Waterloo Lodge School. Working collaboratively with the education team, you will deliver bespoke Speech and Language Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Speech and Language Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding a Speech and Language therapy caseload, with the full support of your designated clinical supervisor and site lead, also contributing to staff training and consultation as required This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Speech and Language Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: Waterloo Lodge School - Chorley - Waterloo Lodge School forms part of our Options Autism brand, and is an independent specialist day school, supporting children and young people aged 10 - 18 Welcome to Waterloo Lodge School Education - Options Autism For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: Degree or Masters in Speech and Language Therapy HCPC registered, and registered with the RCSLT Minimum 2 years experience Some relevant experience in a previously held job of engaging and working with individuals presenting with complex and diverse communication profiles Some knowledge of neurodiversity and trauma informed practice Some experience of multi-disciplinary working in a range of settings Some experience of communicating with/working with families/relatives and carers An interest in developing knowledge and skills in different areas of SaLT practice Good relationship building, analytical and judgmental skills Good communication skills (oral and written) Good time management and organisational skills Competent in core areas of SaLT practice and clear understanding of RCSLT Communication Standards Knowledge of different SaLT assessment tools, types of intervention and knowledge of how to formulate support plans based on needs profile Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group Ability to work collaboratively as part of the multi-disciplinary team Willingness to attend training and working towards further qualifications relevant to the client group supporting Full valid UK driving license and access to own vehicle Desirable: Some understanding of the other differences, e.g. sensory and motor, which may impact on an individual's communication strengths, differences, traits, difficulties and needs profile Some evidence of understanding the relationship between arousal levels and communication Why work for us? Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward and flexible benefits package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical heath checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover £2000 CPD Training Allowance £3000 Welcome Bonus At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 309650
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. The Test and Evaluation team at Anduril works across the entire spectrum of products and business lines, as well as all flight operations and test range management. Our team conducts full system level development testing, new production acceptance testing, sub-component qualification testing and much more. In short, if it involves test, we support it. If you are interested in working in an extremely innovative and fast paced environment, where your work directly makes an impact and difference in the products that are fielded this a fantastic opportunity. You will have responsibility for the management of safety, crew standards and training in support of developmental and operational test & evaluation activities across the UK and Europe. You will work alongside a team of engineers and test specialists assisting in the wider management and coordination of test & evaluation under both civil and military approval schemes. WHAT YOU'LL DO Holistically manage flight safety across all flying operations within the United Kingdom and Europe, playing a key role in the development and maintenance of an Engaged Air Safety Culture across the organization Build and maintain air system safety cases in support of developmental and operational test & evaluation activities Lead in establishing appropriate SQEP levels and crew standards for air and ground personnel Coordinate and/or deliver flight and ground crew training Assist in the coordination and delivery of test & evaluation activities within the UK and overseas Where qualified, assist with the conduct of flight test & evaluation in operational roles Act in a Post Holder capacity under civil and military flying regulations REQUIRED QUALIFICATIONS Excellent verbal & written communication skills A sincere commitment to a positive, inclusive, and collaborative culture Previous experience in a flight safety or standards management position Previous experience in a crew training environment in a delivery or management capacity Significant knowledge and understanding of UK airspace and UAS regulation Knowledge and understanding of UK MAA Regulatory Publications and their air safety requirements Knowledge and understanding of UK CAA UAS regulation and their air safety requirements Strong communication and interpersonal skills Aptitude for building internal and external relationships, and utilizing these connections in the pursuit of product excellence and mission success Ability to own a variety of tasks in an autonomous environment Able to work extended hours as required Ability to travel 25-50% of the time Valid driver's license Ability to obtain a UK Security Check (SC) clearance or higher PREFERRED QUALIFICATIONS Experience managing and developing teams in aviation environments Experience within developmental and operational test & evaluation organizations Aircrew experience within rotary wing military aviation Ability to get and maintain a GVC (multi-rotor and fixed-wing) RC pilot experience on both multi-rotor and fixed-wing in the Open and Specific Categories UK Salary Range: £75,000-£100,000 GBP The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: Healthcare Benefits US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you. UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents. IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents. Additional Benefits Income Protection: Anduril covers life and disability insurance for all employees. Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs. Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting. Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available. Professional Development: Annual reimbursement for professional development. Commuter Benefits: Company-funded commuter benefits based on your region. Relocation Assistance: Available depending on role eligibility. Retirement Savings Plan US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options. UK & IE Roles: Pension plan with employer match. AUS Roles: Superannuation plan. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.
Apr 17, 2026
Full time
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. The Test and Evaluation team at Anduril works across the entire spectrum of products and business lines, as well as all flight operations and test range management. Our team conducts full system level development testing, new production acceptance testing, sub-component qualification testing and much more. In short, if it involves test, we support it. If you are interested in working in an extremely innovative and fast paced environment, where your work directly makes an impact and difference in the products that are fielded this a fantastic opportunity. You will have responsibility for the management of safety, crew standards and training in support of developmental and operational test & evaluation activities across the UK and Europe. You will work alongside a team of engineers and test specialists assisting in the wider management and coordination of test & evaluation under both civil and military approval schemes. WHAT YOU'LL DO Holistically manage flight safety across all flying operations within the United Kingdom and Europe, playing a key role in the development and maintenance of an Engaged Air Safety Culture across the organization Build and maintain air system safety cases in support of developmental and operational test & evaluation activities Lead in establishing appropriate SQEP levels and crew standards for air and ground personnel Coordinate and/or deliver flight and ground crew training Assist in the coordination and delivery of test & evaluation activities within the UK and overseas Where qualified, assist with the conduct of flight test & evaluation in operational roles Act in a Post Holder capacity under civil and military flying regulations REQUIRED QUALIFICATIONS Excellent verbal & written communication skills A sincere commitment to a positive, inclusive, and collaborative culture Previous experience in a flight safety or standards management position Previous experience in a crew training environment in a delivery or management capacity Significant knowledge and understanding of UK airspace and UAS regulation Knowledge and understanding of UK MAA Regulatory Publications and their air safety requirements Knowledge and understanding of UK CAA UAS regulation and their air safety requirements Strong communication and interpersonal skills Aptitude for building internal and external relationships, and utilizing these connections in the pursuit of product excellence and mission success Ability to own a variety of tasks in an autonomous environment Able to work extended hours as required Ability to travel 25-50% of the time Valid driver's license Ability to obtain a UK Security Check (SC) clearance or higher PREFERRED QUALIFICATIONS Experience managing and developing teams in aviation environments Experience within developmental and operational test & evaluation organizations Aircrew experience within rotary wing military aviation Ability to get and maintain a GVC (multi-rotor and fixed-wing) RC pilot experience on both multi-rotor and fixed-wing in the Open and Specific Categories UK Salary Range: £75,000-£100,000 GBP The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: Healthcare Benefits US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you. UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents. IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents. Additional Benefits Income Protection: Anduril covers life and disability insurance for all employees. Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs. Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting. Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available. Professional Development: Annual reimbursement for professional development. Commuter Benefits: Company-funded commuter benefits based on your region. Relocation Assistance: Available depending on role eligibility. Retirement Savings Plan US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options. UK & IE Roles: Pension plan with employer match. AUS Roles: Superannuation plan. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.
Job Title: Associate Planner Location: Ashby de-la Zouche Penguin Recruitment is delighted to be supporting a well-established, multi-disciplinary property and planning consultancy in the search for an Associate Planner to join their growing Strategic Planning team. This is an excellent opportunity for an ambitious planner to join a respected and driven team delivering high-quality planning consultancy services across a wide-ranging project portfolio. The Role You will be part of a specialist planning team working closely with colleagues across a large national consultancy to identify cross-sector opportunities and build strong client relationships. The role offers a varied and engaging workload across residential, commercial, retail, and leisure projects. Responsibilities will include leading and supporting a mix of planning projects, site promotion work, appraisals, and planning applications, while also contributing to business development and mentoring junior colleagues. This is a full-time role based on a 37.5-hour week, with flexible hybrid working available. Key Responsibilities Managing and prioritising your own project caseload Delivering high-quality planning advice and client service Mentoring junior team members, including APC support Preparing site appraisals and site-specific planning strategies Producing reports and submitting planning applications Preparing site submissions and representations Coordinating with technical consultants (architecture, highways, landscape, drainage, ecology, etc.) Building relationships with clients, local authorities, and stakeholders Attending and leading project meetings Negotiating to achieve the best outcomes for clients Supporting wider team collaboration and workload sharing Managing budgets, time recording, and invoicing Candidate Requirements Ideally MRTPI qualified or nearing submission Strong interpersonal and communication skills Self-motivated with a collaborative mindset Good understanding of the UK planning system and market High attention to detail and accuracy Strong time management and organisational skills Comfortable working under pressure and to deadlines Proficient with Microsoft Office and general IT systems What's On Offer Competitive base salary Discretionary bonus scheme Generous holiday allowance starting at 25 days, increasing with service Additional birthday leave and festive closure days Enhanced family leave policies Life assurance cover Employee Assistance Programme (including family access) Online retail and lifestyle discount portal Paid volunteering leave Flexible hybrid working model Active social, CPD, and team engagement programme Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Apr 17, 2026
Full time
Job Title: Associate Planner Location: Ashby de-la Zouche Penguin Recruitment is delighted to be supporting a well-established, multi-disciplinary property and planning consultancy in the search for an Associate Planner to join their growing Strategic Planning team. This is an excellent opportunity for an ambitious planner to join a respected and driven team delivering high-quality planning consultancy services across a wide-ranging project portfolio. The Role You will be part of a specialist planning team working closely with colleagues across a large national consultancy to identify cross-sector opportunities and build strong client relationships. The role offers a varied and engaging workload across residential, commercial, retail, and leisure projects. Responsibilities will include leading and supporting a mix of planning projects, site promotion work, appraisals, and planning applications, while also contributing to business development and mentoring junior colleagues. This is a full-time role based on a 37.5-hour week, with flexible hybrid working available. Key Responsibilities Managing and prioritising your own project caseload Delivering high-quality planning advice and client service Mentoring junior team members, including APC support Preparing site appraisals and site-specific planning strategies Producing reports and submitting planning applications Preparing site submissions and representations Coordinating with technical consultants (architecture, highways, landscape, drainage, ecology, etc.) Building relationships with clients, local authorities, and stakeholders Attending and leading project meetings Negotiating to achieve the best outcomes for clients Supporting wider team collaboration and workload sharing Managing budgets, time recording, and invoicing Candidate Requirements Ideally MRTPI qualified or nearing submission Strong interpersonal and communication skills Self-motivated with a collaborative mindset Good understanding of the UK planning system and market High attention to detail and accuracy Strong time management and organisational skills Comfortable working under pressure and to deadlines Proficient with Microsoft Office and general IT systems What's On Offer Competitive base salary Discretionary bonus scheme Generous holiday allowance starting at 25 days, increasing with service Additional birthday leave and festive closure days Enhanced family leave policies Life assurance cover Employee Assistance Programme (including family access) Online retail and lifestyle discount portal Paid volunteering leave Flexible hybrid working model Active social, CPD, and team engagement programme Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
An excellent opportunity to join our Support Function team as a Business Support Specialist supporting one of our key programmes Job Title: Business Support Specialist - Common Anti-air Modular Missile (CAMM) Family Salary: Circa £35,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more. The opportunity: We have an exciting and rewarding opportunity for a passionate individual to join the UK Support Function team. You will undertake specific responsibilities to support the management, control and interaction with one of MBDA's key strategic industrial partners Roxel. You will need to exhibit a high level of organisation skills, great team ethic and the ability to interface with people at all levels both internally and externally, whilst embracing innovative ways of working. Will be based in our Stevenage office with the flexibility to travel to other UK sites as well as supplier premises This role will necessitate working alongside the CAMM Family Business & Project Manager (B&PM) responsible for Roxel This is a complex, challenging & rewarding role which is transcending new boundaries in the working practices between MBDA UK and Roxel The role will involve working across a number of key stakeholders to ensure that MBDA's requirements in terms of business delivery & financial targets are fully met This role will also require engagement directly with Roxel themselves, both virtually and face to face, to form close and trusted working relationships which benefit both parties in delivering our contractual commitments This interaction with Roxel will include for example; Attend & present at internal and external meetings to status & expediate all Roxel programme commitments and related matters To document actions and decisions from meetings Support the application and subsequent approval of Advanced Revolving Funding (ARC) funding applications Support the placement of Inter-Company Trading (ICT) type contract arrangements Support the Estimate at Completion (EAC) update cycles To be a key member within the UK Support Function and participate in engagement activities Sharing best practice and knowledge within the UK Support Function and offering guidance and training to team members Participation and progress on UK Support Function personal development initiatives - to be accountable for own self-learning and development Any other adhoc technical administration duties What we're looking for from you: Can demonstrate an ability to prioritise tasks to achieve results in a timely manner, ensuring a high level of accuracy and attention to detail A meticulous approach to tasks, with a positive attitude, ability to multi-task, be proactive and accountable Someone that is self-motivated with the ability to adapt to changing environments, evolving technologies, tools and processes Can demonstrate a great team ethic and the ability to interface and build close working relationships with stakeholders at all levels both internally and externally Able to effectively collate data, analyse and present findings in an engaging manner Someone that is forward thinking, who looks to improve efficiencies in working practices, processes and engagement activities Can demonstrate a high level of proficiency in Microsoft packages and an ability to identify, implement and utilise specialist tools and software to streamline tasks. (Training will be provided on specialist tools and software) Knowledge and experience of Primavera scheduling tool and Risk Management principles Knowledge and understanding of SAP, particularly for invoicing and purchase order generation Can demonstrate courage and influencing skills whilst promoting MBDA company values and behaviours A professional demeanour in all situations and be able to withhold confidential information Willingness to learn and extend the role above and beyond the job description Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 17, 2026
Full time
An excellent opportunity to join our Support Function team as a Business Support Specialist supporting one of our key programmes Job Title: Business Support Specialist - Common Anti-air Modular Missile (CAMM) Family Salary: Circa £35,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more. The opportunity: We have an exciting and rewarding opportunity for a passionate individual to join the UK Support Function team. You will undertake specific responsibilities to support the management, control and interaction with one of MBDA's key strategic industrial partners Roxel. You will need to exhibit a high level of organisation skills, great team ethic and the ability to interface with people at all levels both internally and externally, whilst embracing innovative ways of working. Will be based in our Stevenage office with the flexibility to travel to other UK sites as well as supplier premises This role will necessitate working alongside the CAMM Family Business & Project Manager (B&PM) responsible for Roxel This is a complex, challenging & rewarding role which is transcending new boundaries in the working practices between MBDA UK and Roxel The role will involve working across a number of key stakeholders to ensure that MBDA's requirements in terms of business delivery & financial targets are fully met This role will also require engagement directly with Roxel themselves, both virtually and face to face, to form close and trusted working relationships which benefit both parties in delivering our contractual commitments This interaction with Roxel will include for example; Attend & present at internal and external meetings to status & expediate all Roxel programme commitments and related matters To document actions and decisions from meetings Support the application and subsequent approval of Advanced Revolving Funding (ARC) funding applications Support the placement of Inter-Company Trading (ICT) type contract arrangements Support the Estimate at Completion (EAC) update cycles To be a key member within the UK Support Function and participate in engagement activities Sharing best practice and knowledge within the UK Support Function and offering guidance and training to team members Participation and progress on UK Support Function personal development initiatives - to be accountable for own self-learning and development Any other adhoc technical administration duties What we're looking for from you: Can demonstrate an ability to prioritise tasks to achieve results in a timely manner, ensuring a high level of accuracy and attention to detail A meticulous approach to tasks, with a positive attitude, ability to multi-task, be proactive and accountable Someone that is self-motivated with the ability to adapt to changing environments, evolving technologies, tools and processes Can demonstrate a great team ethic and the ability to interface and build close working relationships with stakeholders at all levels both internally and externally Able to effectively collate data, analyse and present findings in an engaging manner Someone that is forward thinking, who looks to improve efficiencies in working practices, processes and engagement activities Can demonstrate a high level of proficiency in Microsoft packages and an ability to identify, implement and utilise specialist tools and software to streamline tasks. (Training will be provided on specialist tools and software) Knowledge and experience of Primavera scheduling tool and Risk Management principles Knowledge and understanding of SAP, particularly for invoicing and purchase order generation Can demonstrate courage and influencing skills whilst promoting MBDA company values and behaviours A professional demeanour in all situations and be able to withhold confidential information Willingness to learn and extend the role above and beyond the job description Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Senior Housing Officer South Location: Home based with regular travel to our Manchester Office. Salary : £42,693 per annum Why this role matters To provide support and advice to front line Housing Officers and act as first point of contact for them. Be responsible for supporting the National Housing manager to ensure all KPI s & OPI s are met. Providing a high-quality service to tenants, that supports their wellbeing. Working with a range of internal and external stakeholders and key agencies supporting the regional team in the delivery of an effective service to all our tenants. The Senior Housing Officer will manage a geographical patch (South) providing line management, guidance and support to a team of Housing Officers providing front line housing management services to tenants. About you We re looking for someone with: CIH qualification or willingness to work towards. Minimum of 3 year supported housing experience within Golden Lane Housing or similar housing provider. Knowledge of current specialist supported housing practices statutory and regulatory requirements. Experience of ASB, safeguarding, health and safety, lone working, and complaints management. Experience of Housing management policy and process improvement. Experience of managing service quality and customer feedback. A good understanding of customer care and commitment to the provision of consistent quality housing services. Experience of complaints reporting and risk management. Ability to communicate effectively both internally and externally with staff, tenants and support providers tenant representatives and other support professionals. Building positive relationships/partnerships. Judgement/troubleshooting skills. Strong time management and problem solving skills. Ability to work under pressure and to deadlines whilst maintaining accurate records. Record keeping and reporting. Working to strict targets and timelines. Extensive travel will be required so a full UK driving licence is essential. Benefits 27 days annual leave plus bank holidays (increases with service) Contributory pension (5% employee / 5% employer) Paid volunteering days (3 per year) Day off for your birthday To Apply If you feel you are a suitable candidate and would like to work for Golden Lane Housing, please click apply to be redirected to our website to complete your application. Closing date Please submit your application by 23rd April 2026 . We may close this vacancy early if we receive a large number of applications.
Apr 17, 2026
Full time
Senior Housing Officer South Location: Home based with regular travel to our Manchester Office. Salary : £42,693 per annum Why this role matters To provide support and advice to front line Housing Officers and act as first point of contact for them. Be responsible for supporting the National Housing manager to ensure all KPI s & OPI s are met. Providing a high-quality service to tenants, that supports their wellbeing. Working with a range of internal and external stakeholders and key agencies supporting the regional team in the delivery of an effective service to all our tenants. The Senior Housing Officer will manage a geographical patch (South) providing line management, guidance and support to a team of Housing Officers providing front line housing management services to tenants. About you We re looking for someone with: CIH qualification or willingness to work towards. Minimum of 3 year supported housing experience within Golden Lane Housing or similar housing provider. Knowledge of current specialist supported housing practices statutory and regulatory requirements. Experience of ASB, safeguarding, health and safety, lone working, and complaints management. Experience of Housing management policy and process improvement. Experience of managing service quality and customer feedback. A good understanding of customer care and commitment to the provision of consistent quality housing services. Experience of complaints reporting and risk management. Ability to communicate effectively both internally and externally with staff, tenants and support providers tenant representatives and other support professionals. Building positive relationships/partnerships. Judgement/troubleshooting skills. Strong time management and problem solving skills. Ability to work under pressure and to deadlines whilst maintaining accurate records. Record keeping and reporting. Working to strict targets and timelines. Extensive travel will be required so a full UK driving licence is essential. Benefits 27 days annual leave plus bank holidays (increases with service) Contributory pension (5% employee / 5% employer) Paid volunteering days (3 per year) Day off for your birthday To Apply If you feel you are a suitable candidate and would like to work for Golden Lane Housing, please click apply to be redirected to our website to complete your application. Closing date Please submit your application by 23rd April 2026 . We may close this vacancy early if we receive a large number of applications.
Position: Export Account Manager Location: Leeds Salary: £30,000 - £35,000 + OTE bonus Our client, a specialist freight forwarding business, is seeking an Export Account Manager to take ownership of a portfolio of clients, managing their export requirements from start to finish.This is a client-facing role with a strong operational focus, overseeing the full export process from quotation through to delivery. Job Overview Act as the main point of contact for allocated clients, managing their day-to-day export requirements Take full ownership of shipments from initial enquiry through to final delivery Coordinate export movements across LCL, FCL, Airfreight, RoRo, and Road freight Negotiate rates with shipping lines and suppliers, providing competitive quotations within agreed margins Follow up on quotations and support in securing and retaining business Prepare and manage all export and customs documentation, ensuring compliance and accuracy Monitor shipments throughout, liaising with customers, carriers, and overseas agents, providing regular updates Arrange UK collections and deliveries from customer load points through to destination Ensure all shipment data is accurately recorded and maintained within internal systems Prepare and issue sales invoices, and check/authorise supplier invoices for payment Work collaboratively within a small team, supporting colleagues and assisting with training where required Identify potential opportunities for growth within existing accounts and flag to management Job Requirements Previous experience within freight forwarding/export operations is essential Experience with deep sea exports is advantageous but not essential Confident managing client relationships alongside operational responsibilities Strong understanding of export processes, documentation, and customs procedures Ability to manage multiple shipments and priorities in a fast-paced environment Comfortable working within a small team and flat management structure Looking for a stable, long-term position with ownership of their role Salary & Benefits £30,000 - £35,000 (DOE) + Monthly bonus scheme Monday - Friday, 08:30 - 17:00 Early finish Friday (approx. 15:00-15:30, discretionary) 23 days holiday, plus bank holidays and birthday off Contributory pension (5% employee / 3% employer) 24/7 Health & Wellbeing support (including GP access and counselling for staff and family) Newly refurbished offices with free on-site parking Regular social events and company-funded activities Annual salary and performance reviews Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Apr 17, 2026
Full time
Position: Export Account Manager Location: Leeds Salary: £30,000 - £35,000 + OTE bonus Our client, a specialist freight forwarding business, is seeking an Export Account Manager to take ownership of a portfolio of clients, managing their export requirements from start to finish.This is a client-facing role with a strong operational focus, overseeing the full export process from quotation through to delivery. Job Overview Act as the main point of contact for allocated clients, managing their day-to-day export requirements Take full ownership of shipments from initial enquiry through to final delivery Coordinate export movements across LCL, FCL, Airfreight, RoRo, and Road freight Negotiate rates with shipping lines and suppliers, providing competitive quotations within agreed margins Follow up on quotations and support in securing and retaining business Prepare and manage all export and customs documentation, ensuring compliance and accuracy Monitor shipments throughout, liaising with customers, carriers, and overseas agents, providing regular updates Arrange UK collections and deliveries from customer load points through to destination Ensure all shipment data is accurately recorded and maintained within internal systems Prepare and issue sales invoices, and check/authorise supplier invoices for payment Work collaboratively within a small team, supporting colleagues and assisting with training where required Identify potential opportunities for growth within existing accounts and flag to management Job Requirements Previous experience within freight forwarding/export operations is essential Experience with deep sea exports is advantageous but not essential Confident managing client relationships alongside operational responsibilities Strong understanding of export processes, documentation, and customs procedures Ability to manage multiple shipments and priorities in a fast-paced environment Comfortable working within a small team and flat management structure Looking for a stable, long-term position with ownership of their role Salary & Benefits £30,000 - £35,000 (DOE) + Monthly bonus scheme Monday - Friday, 08:30 - 17:00 Early finish Friday (approx. 15:00-15:30, discretionary) 23 days holiday, plus bank holidays and birthday off Contributory pension (5% employee / 3% employer) 24/7 Health & Wellbeing support (including GP access and counselling for staff and family) Newly refurbished offices with free on-site parking Regular social events and company-funded activities Annual salary and performance reviews Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Overview Are you an experienced, knowledgeable buyer who can put their commercial awareness, negotiation, and confidence to make decisions to valuable use as part of the Solus Aviva family? Responsibilities The role: Our Procurement Buyer will support our Procurement Lead liaising with key stakeholders determining product and service needs, monitoring business trends while negotiating the best possible, quality, price, and delivery times. This role is critical to contribute to Solus strategic approach securing long term supplier relationships, risk mitigation and maintenance of day-to-day procurement requirements; Helping us to build the bodyshop of the future and sustain our long-term growth and sustainability. Key Responsibilities: End-to-end supply chain process Optimise ordering and reordering from suppliers Mitigate risks by managing supplier relationships Maintain records of all suppliers Supporting the Commercial Department in forecasting and aligning findings with supply chain management Research requirements, opportunities, trends, and developments in the sector Collaborate to improve supplier relationships and supplier performance Review and manage supplier Non-Compliance Consider environmental impact of the supply chain and sustainability targets Qualifications Desirable qualifications and experience: Commercial education with business accreditationsin Business, Logistics, Supply Chain Management, Engineering, Economics, Applied Science, or a related field. 3-5 years in a buying function or supply chain desirable or relevant training required Highly analytical problem solver with an aptitude for figures. Ability to react quickly to an ever-changing industry sector. Self-motivated and driven to develop within the role. Excellent verbal and written communicator Who are Solus and what can they do for you? Solus is one of the largest body repair groups in the country, employing over 900 expert people across 25 UK locations and have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family Competitive employer matched pension contributions Discounts on Aviva products and services Savings and benefits schemes Discounts and schemes for electric vehicle purchase for all employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a variety of locations, hours and working patterns to suit our customers, business, and you. We interview every disabled applicant who meets the minimum criteria for the job. Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of ourspecialists. This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 7 days
Apr 17, 2026
Full time
Overview Are you an experienced, knowledgeable buyer who can put their commercial awareness, negotiation, and confidence to make decisions to valuable use as part of the Solus Aviva family? Responsibilities The role: Our Procurement Buyer will support our Procurement Lead liaising with key stakeholders determining product and service needs, monitoring business trends while negotiating the best possible, quality, price, and delivery times. This role is critical to contribute to Solus strategic approach securing long term supplier relationships, risk mitigation and maintenance of day-to-day procurement requirements; Helping us to build the bodyshop of the future and sustain our long-term growth and sustainability. Key Responsibilities: End-to-end supply chain process Optimise ordering and reordering from suppliers Mitigate risks by managing supplier relationships Maintain records of all suppliers Supporting the Commercial Department in forecasting and aligning findings with supply chain management Research requirements, opportunities, trends, and developments in the sector Collaborate to improve supplier relationships and supplier performance Review and manage supplier Non-Compliance Consider environmental impact of the supply chain and sustainability targets Qualifications Desirable qualifications and experience: Commercial education with business accreditationsin Business, Logistics, Supply Chain Management, Engineering, Economics, Applied Science, or a related field. 3-5 years in a buying function or supply chain desirable or relevant training required Highly analytical problem solver with an aptitude for figures. Ability to react quickly to an ever-changing industry sector. Self-motivated and driven to develop within the role. Excellent verbal and written communicator Who are Solus and what can they do for you? Solus is one of the largest body repair groups in the country, employing over 900 expert people across 25 UK locations and have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family Competitive employer matched pension contributions Discounts on Aviva products and services Savings and benefits schemes Discounts and schemes for electric vehicle purchase for all employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a variety of locations, hours and working patterns to suit our customers, business, and you. We interview every disabled applicant who meets the minimum criteria for the job. Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of ourspecialists. This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 7 days
Senior Sales Advisor Birmingham, West Midlands About Us Cooksongold: craftsmanship, quality and trust sit at the heart of everything we do. For over 100 years, we have proudly delivered some of the finest jewellery materials, tools and products to the jewellery industry, building long-standing relationships with makers, designers and retailers who expect exceptional standards and a premium service. We are highly rated by our customers we were awarded a Feefo Platinum Trusted Service Award for 2026 as a result of our excellent customer feedback ratings. We pride ourselves on our commitment to quality, creativity and customer satisfaction and delivering innovative and personalised products that meet the unique needs of our customers. This opportunity comes at a standout moment in Cooksongold s continued growth and evolution, as we further elevate our Birmingham Showroom experience to reflect the quality of the brands, products and clients we serve. We have recently appointed a new Showroom Manager, whose 30+ years of specialist jewellery experience brings a distinctly luxury-focused perspective to the showroom. Joanne s career spans manufacturing, high-end retail and senior leadership, with her most recent role involving the successful opening of a prestigious multi-showroom environment for one of the world s leading watch and jewellery retailers. This background adds an exceptional level of insight, standards and attention to detail to the Birmingham showroom. The Role As a Senior Sales Advisor, you will play a key role in supporting this elevated vision. Working closely with the Showroom Manager, you will deliver a refined, consultative and professional client journey, lead by example on the showroom floor and ensure every interaction reflects the heritage, luxury and expertise that define the Cooksongold brand. Key Responsibilities: - All clients are greeted and served in a professional manner from our welcome desk. - All products must be accompanied by the appropriate signed paperwork. - Any issues raised by the customer to be discussed and resolved to the satisfaction of both parties. - Deliver an exceptional client experience. - Maintain a strong communication link to the Showroom Manager to review all aspects of store trading. - Strict compliance with cash control measures. - Overview all daily Stock takes and ensure procedures are undertaken. - Oversee the running of the rota set by the Showroom Manager on our welcome desk, ensuring it s running efficiently. - Actively being Pro-Active on sales on a day-to-day basis and making sure all KPIs are met. - Ensure a comprehensive knowledge of all policies / procedures relevant to our Birmingham Store. - Product knowledge is constantly reviewed to enable professional customer service. About you To succeed in this role, you'll need previous experience within a customer service role or similar, being able to communicate clearly and with people at all levels. You must also be willing to do whatever it takes to get the job done, whilst being able to cope under pressure. Benefits You will benefit from: - Up to 34 days paid leave per year (including bank holidays) - A generous Pension Scheme where employee contributions are matched by the company up to 8% - Employee Assistance Programme - Interest-free loans for travel to work costs - Life Assurance up to x4 salary - Discounts on company products Our Job Applicant Privacy Notice can be viewed on our website. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 17, 2026
Full time
Senior Sales Advisor Birmingham, West Midlands About Us Cooksongold: craftsmanship, quality and trust sit at the heart of everything we do. For over 100 years, we have proudly delivered some of the finest jewellery materials, tools and products to the jewellery industry, building long-standing relationships with makers, designers and retailers who expect exceptional standards and a premium service. We are highly rated by our customers we were awarded a Feefo Platinum Trusted Service Award for 2026 as a result of our excellent customer feedback ratings. We pride ourselves on our commitment to quality, creativity and customer satisfaction and delivering innovative and personalised products that meet the unique needs of our customers. This opportunity comes at a standout moment in Cooksongold s continued growth and evolution, as we further elevate our Birmingham Showroom experience to reflect the quality of the brands, products and clients we serve. We have recently appointed a new Showroom Manager, whose 30+ years of specialist jewellery experience brings a distinctly luxury-focused perspective to the showroom. Joanne s career spans manufacturing, high-end retail and senior leadership, with her most recent role involving the successful opening of a prestigious multi-showroom environment for one of the world s leading watch and jewellery retailers. This background adds an exceptional level of insight, standards and attention to detail to the Birmingham showroom. The Role As a Senior Sales Advisor, you will play a key role in supporting this elevated vision. Working closely with the Showroom Manager, you will deliver a refined, consultative and professional client journey, lead by example on the showroom floor and ensure every interaction reflects the heritage, luxury and expertise that define the Cooksongold brand. Key Responsibilities: - All clients are greeted and served in a professional manner from our welcome desk. - All products must be accompanied by the appropriate signed paperwork. - Any issues raised by the customer to be discussed and resolved to the satisfaction of both parties. - Deliver an exceptional client experience. - Maintain a strong communication link to the Showroom Manager to review all aspects of store trading. - Strict compliance with cash control measures. - Overview all daily Stock takes and ensure procedures are undertaken. - Oversee the running of the rota set by the Showroom Manager on our welcome desk, ensuring it s running efficiently. - Actively being Pro-Active on sales on a day-to-day basis and making sure all KPIs are met. - Ensure a comprehensive knowledge of all policies / procedures relevant to our Birmingham Store. - Product knowledge is constantly reviewed to enable professional customer service. About you To succeed in this role, you'll need previous experience within a customer service role or similar, being able to communicate clearly and with people at all levels. You must also be willing to do whatever it takes to get the job done, whilst being able to cope under pressure. Benefits You will benefit from: - Up to 34 days paid leave per year (including bank holidays) - A generous Pension Scheme where employee contributions are matched by the company up to 8% - Employee Assistance Programme - Interest-free loans for travel to work costs - Life Assurance up to x4 salary - Discounts on company products Our Job Applicant Privacy Notice can be viewed on our website. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month apprenticeship that includes group workshops, individual training, and other assignments in addition to on-the-job learning. On your road to completing a Customer Service Specialist Level 3 Apprenticeship and securing a permanent career at the end of the apprenticeship programme, you can expect plenty of encouragement and support from your Trainers, Team Managers, Mentors, and Buddies. It's not a problem if you don't have much work experience. We know you'll bring a lot of determination and a strong desire to succeed. So, what's most crucial is that you work well as a team and are comfortable speaking in with others. In this role, you'll focus on three key areas of performance: handling calls efficiently, maintaining quality, and providing the greatest customer experience possible. We understand the importance of progressing in your career. As a result, your salary will rise as you progress through your apprenticeship. When you join, you'll be a part of one of our call centre teams. We're open Monday through Friday from 8:00 until 19:00 and on Saturday from 8:00 until 13:00. As a result, you will be able to schedule your shifts so that 1 in 6 Saturdays are worked. Your rotas will be available in advance so that you may make plans. With monthly and quarterly bonuses offered based on your performance and assisting us in providing the greatest levels of customer satisfaction, you can earn additional money in addition to your income. On average, you can anticipate earning an additional £3,000 annually, with a possible maximum of £6,300. Main responsibilities: Develop and build knowledge of the Customer Service area by completing the apprentice pathway Understand the importance of the business areas, the processes, data protection, regulatory compliance and attendance. Begin to build relationships with peers and colleagues to enhance the team working environment, resolve customer problems. Develop an awareness of information and resources available and proactively ensure that skills and knowledge are deepened to enable progression. Attend and contribute to team meetings with team, peers and colleagues. Complete customer service level 3 apprenticeship. You'll need: Skills / Qualifications / Experience Achieved GCSE Maths and English at Grade 4/C (or equivalent) Excellent computer abilities You'll have a passion for serving others and providing the best service Good time management skills supporting you to complete the apprenticeship Be self-assured conversing with others and engaging with new and different individuals Be goal-focused and like overcoming difficulties It will be a bonus if you have: Skills / Qualifications / Experience Experience and understanding of the importance of excellent customer satisfaction Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Starting at £18,369.04 and increasing to £24,810.59 over 24 months
Apr 17, 2026
Full time
Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month apprenticeship that includes group workshops, individual training, and other assignments in addition to on-the-job learning. On your road to completing a Customer Service Specialist Level 3 Apprenticeship and securing a permanent career at the end of the apprenticeship programme, you can expect plenty of encouragement and support from your Trainers, Team Managers, Mentors, and Buddies. It's not a problem if you don't have much work experience. We know you'll bring a lot of determination and a strong desire to succeed. So, what's most crucial is that you work well as a team and are comfortable speaking in with others. In this role, you'll focus on three key areas of performance: handling calls efficiently, maintaining quality, and providing the greatest customer experience possible. We understand the importance of progressing in your career. As a result, your salary will rise as you progress through your apprenticeship. When you join, you'll be a part of one of our call centre teams. We're open Monday through Friday from 8:00 until 19:00 and on Saturday from 8:00 until 13:00. As a result, you will be able to schedule your shifts so that 1 in 6 Saturdays are worked. Your rotas will be available in advance so that you may make plans. With monthly and quarterly bonuses offered based on your performance and assisting us in providing the greatest levels of customer satisfaction, you can earn additional money in addition to your income. On average, you can anticipate earning an additional £3,000 annually, with a possible maximum of £6,300. Main responsibilities: Develop and build knowledge of the Customer Service area by completing the apprentice pathway Understand the importance of the business areas, the processes, data protection, regulatory compliance and attendance. Begin to build relationships with peers and colleagues to enhance the team working environment, resolve customer problems. Develop an awareness of information and resources available and proactively ensure that skills and knowledge are deepened to enable progression. Attend and contribute to team meetings with team, peers and colleagues. Complete customer service level 3 apprenticeship. You'll need: Skills / Qualifications / Experience Achieved GCSE Maths and English at Grade 4/C (or equivalent) Excellent computer abilities You'll have a passion for serving others and providing the best service Good time management skills supporting you to complete the apprenticeship Be self-assured conversing with others and engaging with new and different individuals Be goal-focused and like overcoming difficulties It will be a bonus if you have: Skills / Qualifications / Experience Experience and understanding of the importance of excellent customer satisfaction Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Starting at £18,369.04 and increasing to £24,810.59 over 24 months
