Resource Manager

Resource Manager

Location: London - Hybrid (plus travel as required)

We are Strata!

Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences.

As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients.

Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters.

Job Overview

The Resource Manager is responsible for managing the allocation and availability of production and project management talent across Strata and Wonderland. The role ensures that both agencies have the right people assigned to the right projects at the right time while maintaining strong relationships with freelance talent and protecting key client resource relationships.

Alongside day to day resourcing, the role will manage the freelancer pipeline and support core people administration processes including regular onboarding, offboarding, compliance, and employment status checks.

This position will play a critical role in ensuring delivery teams are properly supported as the agencies continue to grow.

Key Responsibilities Resource Planning & Allocation

• Manage the day to day allocation of Production and Project Management teamsacross Strata and Wonderland.
• Maintain clear visibility of team capacity, availability, and upcoming project demand.
• Support agency leadership with forward resource planning and utilisation tracking.
• Ensure resources are assigned efficiently while protecting established client resource relationships through agreed guardrails.
• Provide regular visibility to leadership on upcoming capacity gaps or pressure points.

Freelancer Management

• Lead recruitment and management of the freelance talent poolacross both agencies.
• Maintain a strong network of trusted freelance producers, project managers, and specialist roles.
• Manage availability checks, rate discussions, and engagement coordination.
• Organise regular freelancer introduction sessions or informal networking events to strengthen the freelance community around the agencies.
• Expand coverage over time to include creative freelancers where required.

Cross Agency Resource Coordination

• Coordinate resource requirements across Strata and Wonderland, ensuring both agencies have access to shared production capability where appropriate.
• Support collaboration between teams while respecting existing team structures and client ownership.
• Prepare the resourcing structure so it can eventually support ON and wider group requirements.

People Administration & Compliance

• Support core operational people processes including regular Freelancer onboarding and documentation.
• Staff onboarding and offboarding coordination.
• Contract administration.
• Maintaining freelancer records and documentation.
• Ensure CEST assessments and freelancer compliance checks are completed where required.
• Work closely with Finance and HR on documentation, compliance and payment readiness.

Reporting & Visibility

• Maintain a clear and centralised resource schedule across both agencies.
• Provide weekly updates to leadership on: Team utilisation, Upcoming resource needs, Freelance usage and Capacity risks.

Required Experience

Experience in resource management or production operations within an agency, production, or project led environment.

Strong organisational and planning skills with the ability to manage multiple projects and timelines.

Experience working with freelancers and external talent pools.

Strong interpersonal skills and ability to work across multiple teams.

Highly organised with strong administrative discipline.

Experience in experiential, events, or creative agencies.

Familiarity with freelance compliance and CEST assessments.

Experience working across multiple agencies or business units.

What Success Looks Like

• Clear visibility of resource availability across Strata and Wonderland.
• Reduced last minute freelancer sourcing through stronger forward planning.
• A reliable and engaged freelance network supporting delivery teams.
• Smooth onboarding and offboarding processes with strong compliance practices.
• Production and PM teams consistently resourced to meet delivery demands.

Employee Benefits

• 25 days annual leave, plus usual Bank Holidays
• Birthday day off
• Private Health Insurance
• Workplace pension scheme
• Death in service scheme
• Cycle to work scheme
• Hybrid working arrangement
• Regular social events

Upon successful completion of a 6 month probation period

Our Principles A win for the client

Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter.

A win for the company

We believe in long term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences.

A win for the team

Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver.

A win for you

Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine.

A win for the planet

We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment.

Diversity at Strata

At Strata, people are at the heart of who we are.

We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings.

We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive.

We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs.

Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future.