387 jobs found

Senior Recruitment Consultant - Legal Legal Division Leeds 28,000- 35,000 + 3.6k Car Allowance + Uncapped Commission (receive up to 40% of billings) Henderson Scott's Legal Division is entering an exciting new phase of growth - and we're looking for an experienced Senior Recruitment Consultant to help shape and scale our Legal presence across Leeds and the North. With an established national legal team already in place and senior leadership based in Leeds, this is a rare opportunity to step into a high-potential legal desk with genuine backing, autonomy and long-term progression. You'll recruit across private practice and in-house legal markets , partnering with respected law firms and legal teams while playing a key role in the next chapter of Henderson Scott's Legal division. Why this is a career-defining move At Henderson Scott, we don't just hire recruiters - we invest in high performers and give them the platform to build something meaningful. Our wider business continues to outperform the market, and the Legal division is now a key strategic growth area, supported by: An established national Legal team of 15+ recruiters Leeds based Senior leadership including our CEO Clear investment to grow Legal across the North not just Leeds A respected brand with deep relationships across the legal sector as well as with businesses utilising Henderson Scott's wider professional services offerings This is a high-performance culture , but a supportive one - where ambition is encouraged, success is recognised, and progression is based on merit, not time served. What's in it for you? Exceptional earning potential 28k- 35k base salary 3,600 car allowance Market-leading, uncapped commission - earn up to 40% of billings Consultants regularly earning 60k+ commission on top of salary Clear, structured progression Transparent promotion framework Opportunities to progress to Principal, Managing Consultant and leadership roles as the Legal division scales in the North Award-winning training & development Ongoing investment in your development irrespective of your level of seniority Support to deepen your legal market expertise and scale your desk strategically A brand that opens doors A well-established, trusted name in Legal recruitment as well as a vast client network Backed by Search Recruitment Group and H2 Equity Partners Flexibility & autonomy Hybrid working Freedom to own and shape your market with senior-level support, build a business within a business What you'll be doing Running a full 360 legal recruitment desk Placing lawyers across private practice and in-house roles Developing and owning a specialist legal market across Leeds and the wider region Building long-term relationships with law firms and legal departments Driving revenue growth while helping establish Henderson Scott as a leading Legal recruiter in the North You'll have real autonomy to grow your desk - with the backing, credibility and leadership support to do it properly. Who we're looking for A proven 360 recruiter with: Experience in legal recruitment A strong billing track record Commercial drive and ownership mentality The ambition to grow with a division, not just fill a seat A collaborative mindset - we build and win together If you're ready to raise the bar , take ownership of your market, and be part of a legal recruitment growth story with serious backing - this is the move. Interested? Apply online or contact (url removed) in confidence, or reach out directly to our Director of Legal, David Holden, (url removed) for further insight. Henderson Scott - always raising the bar. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Project Manager - Digital Signage Installations Nottingham -Hybrid (4 days office, 1 day WFH) Full-time, Permanent Mon-Fri, 9:00-17:30 Salary: Flexible Dept on exp We are looking for an experienced Project Manager to join a specialist team delivering large-scale digital signage installations for one of our most strategically important accounts. You will manage a broad portfolio of projects across the UK and EMEA, working closely with internal teams, clients, and third-party partners. Experience in digital signage is advantageous but not essential - we are particularly keen to hear from candidates with a background managing large-scale technical rollouts, ideally within retail or a related sector. WHAT THE ROLE INVOLVES Managing digital signage projects from initial brief through to completion, on time and within budget Overseeing the full installation lifecycle -concept, implementation, hardware testing, and handover to third-party support partners Coordinating large-scale technical rollouts across multiple sites simultaneously, maintaining quality and momentum throughout Producing and maintaining technical documentation throughout planning and support handover Liaising with the service desk to manage maintenance tickets and ensure SLA compliance Attending client meetings including monthly and quarterly business reviews, presenting service performance data Preparing reports and performance updates for internal and external stakeholders, working alongside account directors Leading problem management -conducting root cause analysis, implementing short-term workarounds, and putting in place long-term preventative solutions Identifying and driving continuous improvement opportunities across installation, content, and maintenance workflows Supporting the onboarding and training of new team members when required WHAT WE ARE LOOKING FOR Proven experience managing large-scale technical rollouts -ideally within retail, retail technology, or a closely related sector Familiarity with the complexities of multi-site deployments including hardware, infrastructure, and third-party coordination Experience working with or alongside technical teams -able to understand and communicate technical requirements clearly Confident leading multiple concurrent workstreams in a fast-paced environment Highly organised with a methodical, proactive approach to delivery Strong communicator -comfortable engaging with internal teams, clients, and external partners at all levels Able to analyse reporting data and present findings and recommendations to clients Decisive and assured- able to make clear, confident decisions under pressure Familiar with technical documentation and service desk or SLA-driven environments Experience with EPOS, digital signage, AV, network infrastructure, or similar retail technology is a strong advantage Comfortable with occasional UK and European travel (typically 1-4 times per year) IDEAL BACKGROUND -YOU MAY HAVE WORKED IN: Retail technology or IT services Digital signage, AV, or managed services EPOS or payment systems deployment Network infrastructure rollouts Facilities or estate management technology Managed services for large retail or hospitality brands Interested? Please call TurnerFox Recruitment or email your CV

Job Title: Helpdesk Operative Location: UCLH Hospitals, London CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in London. The main feature of this role will be to provide exceptional customer service and ensure effective operation of the site wide helpdesk. To offer support to the CBRE managerial staff on site and provide administrative support to the contract, maintaining concise records and details of CBRE and client information. The role will require close liaison with the engineers, office team, site team and client. Including various ad-hoc duties. This role will form part of the CBRE UCLH team who provide first line support for all reactive calls reported by the NHS Trust and staff on site. CBRE provide 24/7 service delivery support for the hospitals. RESPONSIBILITIES Take full ownership of the helpdesk and PPM management systems ensuring key stakeholders are kept up to date with any outstanding issues (overdue PPM's, issues with completed PPM's, corrective works from PPM, outstanding reactive work orders). Management and control of all Helpdesk calls/work orders and the day to day running and tracking of all reactive tasks. Consistently liaise with any/all stakeholders who have on-going problems to resolve these in a timely manner, ensuring an explanation is provided for any delays (i.e. parts on order, out of hours work etc) Ensuring that the helpdesk system and telephones are always manned. Answering all calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Monitoring calls received from the customer through to call completion and updating records Liaise and keep site teams informed on all aspects of problems, defect and deficiencies. Raising the correct work orders on the CAFM system, ensuring all information is fully detailed, documented and tracked regularly. Raise and assign work orders to relevant resources. Closure of vendors work orders on the CAFM system, ensuring all paperwork is saved and forwarded to site teams and requestors are kept fully updated on progress. Ensure all works orders are 'closed off' once completed satisfactorily. Weekly/monthly allocation and closure of PPM tasks on the CAFM system. Produce daily/weekly/monthly progress reports detailing reasons for tasks complete/outstanding as necessary and as required. Compiling and entering information required for the client monthly reports. Preparing the figures to ensure the best results are met and achieving the timescales met. Customer contact (internal and external), which may involve travel to other sites. Ensuring full auditable trails of all jobs (reactive and PPM). Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Contact vendors to obtain dates for upcoming PPMs in line with OP18 dates. To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope. Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations. Promote and maintain CBRE culture. Effective communication with all levels of internal teams and external customers. Familiar with daily operations and the specific scope of the contract. Undertake any ad-hoc duties as instructed by the Helpdesk & Systems Manager, Head of Compliance or Account Director. PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Proficient in the use of MS Office applications. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Experience of working within an NHS or Healthcare environment would be advantageous. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.

Head of IT Peterborough, Cambridgeshire 55,000 per year 25 days holiday plus bank holidays, Pension (local government 22%), Life Insurance, etc. Skills and Experience: Experience working with a range of IT hardware, software and network topologies. Experience troubleshooting complex issues and supporting colleagues across multiple sites. It would be advantageous if you have experience of writing reports for a variety of audiences. Experienced of being accountable for significant budgets and projects and you must have experience leading and managing a team. Significant knowledge leading change from a tactical perspective. You must be able to respond to audits and other information sources to drive planning and implementation. Experience procuring goods and services in a compliant manner. Knowledge of helpdesk systems and working in the education sector would be advantageous but is not essential. Knowledgeable on system design, configuration and troubleshooting. Knowledge of wireless networking, firewall, internet connectivity, switching and server management. Knowledge of Office 365 as well as Apple products and services would be very useful. The Opportunity: Our client based in the Education sector are looking for a Head of IT on a permanent basis based in and around the Peterborough area. The main purpose of the role is to lead and manage the ICT Services team in the operational delivery of the IT Strategy, acting as the principal tactical resource, for the ultimate benefit of staff and other stakeholders. In this role you will be accountable for developing and implementing the IT Strategy, as well as the required IT resources and service management needs and the development and maintenance of all the technical IT systems. You must have experience managing a team as this is an essential part of this role as well as training and developing the team further. Applications: Please contact John here at ISR to learn more about client leading the way in the education sector and how you can become a part of their ongoing success story.

Interim Head of Infrastructure Transformation FTSE 250 Organisation / IT Transformation Programme - Discovery / Feasibility London Hybrid LTD Company engagement at 700 - 900 p/d Start ASAP to end of September We are seeking an experienced Interim Head of Infrastructure & Service Management to play a pivotal role in a major IT transformation programme for a FTSE 250 organisation. The business has ambitious growth plans and has completed a high-level IT maturity assessment, strategy and target operating model. The next critical step is to define the detailed end-state, articulate a credible transformation journey, and secure Board approval and investment to execute it. As a core member of the IT Transformation leadership team, you will lead the Infrastructure & Service Management workstream, defining and delivering the robust, scalable and secure infrastructure and service foundations required to enable future growth and "silent running" operations. We're looking for a candidate with a strong technical foundation in infrastructure, including networks, servers, cloud platforms, databases, backup and recovery, and end-user devices. The ideal person will be confident engaging with technical detail, able to challenge assumptions, and capable of defining and articulating what best practice looks like across the infrastructure landscape. Key responsibilities include: Assessing the current infrastructure and service management landscape across Group and Divisions, including networks, cloud and on-prem platforms, end-user environments, service desk and ITSM processes, tooling, assets and licensing Defining the target state for infrastructure, service management and operational resilience, covering service architecture, operating model, processes, tooling, observability and recovery capabilities Establishing clear principles for standardisation, automation, cloud and hybrid adoption, and determining which services should be insourced or outsourced Reviewing third-party service providers and contracts to identify performance, cost, risk and structural issues, and defining approaches to re-tendering, renegotiation or transition where required Designing end-to-end service definitions, ownership, SLAs/OLAs, governance and interaction models across Group and Divisions, aligned to a federated IT model Working closely with Cyber, Architecture, Applications and Data leadership to ensure alignment across identity and access implementation, platform dependencies, governance and demand management Producing a clear transformation roadmap and implementation plan, including transition states, dependencies, costs, benefits and investment requirements to support executive and Board decision making The successful candidate will have a strong track record leading enterprise-scale infrastructure and service management transformations in complex environments. You will be comfortable operating at executive and Board level, while retaining deep technical credibility across modern infrastructure architectures, cloud and hybrid platforms, enterprise connectivity, ITSM tooling, automation, observability, and operational resilience. Experience in manufacturing or other security-sensitive industries would be advantageous, along with a working knowledge of both Operational Technology (OT) and Information Technology (IT) environments. Interim Head of Infrastructure Transformation

The Role We are looking for a customer-focused and proactive Service Desk Analyst to join Claranet's Managed Services team. In this role, you will provide first-line technical support to customers, ensuring high levels of service through effective ticket management, issue resolution, and clear communication. You'll play a key part in delivering an excellent customer experience by resolving incidents efficiently, collaborating with internal teams and third-party suppliers, and continuously developing your technical expertise across our product portfolio. Key Responsibilities Ensure that the highest levels of service are delivered to Claranet's customers Providing telephone and ticketing based customer support Assess the impact and urgency of tickets and gather the appropriate information for the type of request Responsible for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA's and that all issues are resolved quickly and efficiently Maintain accurate records of activity taken throughout the lifecycle of a ticket Management of escalation through other teams ensuring high quality of feedback and service to customers at all times Liaising with third party suppliers to ensure that faults are resolved within the correct time frames according to the product service level agreements in place Working closely with Service Management team to maintain excellent service Develop a good understanding and technical expertise across Claranet's entire product catalogue Resource for project work Support the Team Manager towards continued improvement of team process and customer experience Answer inbound telephone calls Validate contact and ensure security process is adhered to Log all relevant request details, allocating category and prioritisation Provide first-line investigation and diagnosis, resolving at first contact whenever possible Follow security protocol Escalate incidents/requests that cannot be resolved within agreed timescales Keep customers informed of progress Contribute and search the knowledge base Skills and Attributes Excellent communication skills (written and verbal) Excellent customer service skills Ability to translate technical language into user friendly information Good understanding and awareness of IT terminology Customer focused Leadership skills Decision maker, able to act decisively under pressure Highly motivated, pragmatic and energetic team player, positive, determined and driven with a can-do attitude Ability to work in a highly pressurised environment in terms of volume and intensity of activity Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development:Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page

Catch 22 is partnering with a leading FM Service provider to recruit a Workplace Maintenance Engineer to deliver high-quality planned and reactive maintenance within a premium workplace environment in Milton Keynes. The role combines building engineering and fabric/handyperson duties, ensuring safe, compliant and well-presented facilities. You'll work alongside subcontractors, manage jobs through Helpdesk/CAFM systems, and maintain audit-ready compliance records. Key responsibilities include: Delivering PPM and reactive maintenance across electrical, mechanical, HVAC and building fabric Fault finding, minor works and first-line repairs with minimal disruption Coordinating contractors and supporting statutory compliance activities Maintaining accurate job, asset and compliance records via CAFM and SharePoint Providing a professional, customer-focused service to stakeholders Key requirements: Recognised trade qualification (mechanical) Strong experience in FM or live operational environments Sound knowledge of UK H&S, RAMS and permit-to-work systems Organised, safety-focused and confident working independently In return, our client is offering a salary of £42,000 per annum plus £2400 on-call payments as well as a generous benefits package. This is a great opportunity for a hands-on, service-driven engineer looking to work in a varied and professional workplace setting.

An opportunity has arisen within our ICT team for an ICT Service Desk Technician which will be based within our Headquarters in Sheffield. ICT Service Desk Technician Location: Central Sheffield Headquarters, S1 Hours of work: Part Time 22.2 Hours per week (Flexi Time) Working Pattern: Mon-Wed (The post involves working early and late shift patterns. Working from 08.00hrs for the early shift and up until 17.30hrs for the late shift.) Contract: Fixed-term for 2 years Salary: £26,403 £28,142 per annum, pro rata, £15,841.80 - £16,885.20 per annum for 22.2 Hours per week (Grade 4) The key purpose of this role is to: Lead the activities of the Servicedesk and the delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole of the ICT service. Be responsible for the day-to-day operations of the Servicedesk ensuring corporate security and compliance guidelines are achieved. To be considered for this role, you will have: GCSE Maths and English at grade C or above or equivalent Knowledge of the ITIL Framework, or significant equivalent experience. Closing date for applications is Sunday 17 May at 23:59. Interviews will be held between 20 May 27 May. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years service to 32 days, followed by an extra day a year up to a maximum of 37 days. We also operate a generous flexi time attendance scheme. Most of our corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager. Flexi time can be accrued with a potential of up to 13 days to be taken within a year. All eligible corporate staff are auto-enrolled onto the Local Government Pension Scheme with contributions ranging from 5.5% to 12.5%. It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme. Further information on the scheme, and additional benefits, can be found on the LGPS website. Other benefits include (but not limited to) enhanced sick pay, access to free on-site gyms, a cycle 2 work scheme, access to emergency services discounts across a wide variety of popular companies, enhanced maternity and paternity schemes and the opportunity to join the TransaveUK credit union. We are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome applications from individuals who identify with underrepresented groups within our workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, we will look to support anyone who requires Part Time/Job share working hours. We believe that a diverse workforce leads to innovation, creativity, and better decision-making, and we are dedicated to creating an environment where everyone can thrive. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake regulated activity which is a term related to working with children or vulnerable adults. Please also note that SouthYorkshire Fire & Rescue may conduct substance misuse testing on a for cause basis, in line with our Substance Misuse Policy. Testing is carried out where there are reasonable grounds and this is managed confidentially and in accordance with established procedures. South Yorkshire Fire & Rescue s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. If you require any of our recruitment documents in larger print please contact our recruitment team. No agencies please.

Helpdesk Operator Facilities Management Location: Bracknell Pay: £14.45 Full-time Temporary (3 months) We are currently recruiting for a Helpdesk Operator to join a leading Facilities Management provider based at the Bracknell. This is a fantastic opportunity to work within a fast-paced, high-profile environment supporting the delivery of essential FM services. The Role: As a Helpdesk Operator, you will be the first point of contact for all maintenance and facilities-related queries. You will play a key role in ensuring service requests are logged, tracked, and resolved efficiently while delivering excellent customer service. Key Responsibilities: Handling incoming calls and emails from clients and site users Logging jobs accurately onto the CAFM system Coordinating with engineers and subcontractors Monitoring job progress and ensuring SLAs are met Providing regular updates to stakeholders General administrative duties to support the FM team What We re Looking For: Previous experience in a helpdesk, customer service, or FM environment (preferred) Strong communication and organisational skills Ability to work in a fast-paced environment Good IT skills, including experience with CAFM systems (desirable) A proactive and customer-focused approach What s On Offer: Competitive hourly rate of £14.45 Opportunity to work at a prestigious and well-known site Supportive team environment Potential for long-term opportunities If you re a motivated individual with a passion for delivering excellent service, we d love to hear from you. Apply now or get in touch for more information.

Randstad are working with a leading UK Facilities Management provider who is seeking an experienced Hard Services Manager to join their estates team. This role is focused on delivering high-quality, best-value maintenance services while driving a sustainable approach to estates management and providing technical leadership to a multi-discipline team. Package Competitive rate between 30 - 35 per hour (depending on experience) Working Hours: 9am - 5pm, 40 hours per week Schedule: Monday to Friday Position Type: Temporary with opportunity for permanent Duties Maintains full ownership of Building and Asset Maintenance KPIs to ensure all service levels are met and contract penalties are avoided. Leads a multi-discipline team of maintenance engineers and provides the technical guidance needed to resolve complex plant faults. Manages specialist supply chain partners, including market-testing for best value and ensuring work meets quality and cost standards. Coordinates unplanned work and remedial actions rapidly to ensure zero disruption to core operations. Works with the planning team to optimise the CAFM system and schedule preventative maintenance to reduce long-term asset failure. Supports the development of annual budgets and identifies site efficiencies to directly improve contract margins. Authors Risk Assessments and Method Statements for all site works to ensure staff operate safely in high-risk environments. Acts as the engineering lead for the designated area, ensuring all maintained assets have compliant evidence of completion. Operates safe working practices with due regard to Health and Safety Regulations, COSHH, and legislative requirements. Maintains detailed asset histories, maintenance records, and helpdesk reports to inform necessary follow-up actions. Supports the management of systems and processes in line with quality assurance policies to encourage continual improvement. Qualifications: Relevant trade qualification (Mechanical or Electrical). Proven experience managing a multi-disciplined hard FM team. Strong awareness of statutory requirements and technical compliance. Excellent communication and leadership skills. Proficiency in operating IT systems, specifically CAFM software. Experience in budget management, trend identification, and driving cost-effective practices. Full UK Driving Licence. Interested? Apply today with an updated CV Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Wireless Network Engineer (Solutions Engineer) 55,000 - 65,000 + Excellent Benefits Package (Up to 43 Paid Days Off, Gym, Training, Enhanced Family Leave, Paid Charity Days, Subsidised On-Site Facilities, Free Parking and More) Farnborough, Hampshire (Office-based, hybrid after 6 months) Are you a CCNA certified Wireless Network Engineer looking to join a scaling, award-winning business where you can take technical ownership, work on genuinely interesting project-based deployments, and play a key role as the senior escalation point within a growing NOC team? This is an excellent opportunity to join a highly respected connectivity and wireless solutions provider operating in complex and challenging environments. Due to continued growth, they are expanding their Network Operations Centre and are looking for an experienced engineer to act as the technical lead for network and wireless solutions. In this role, you will sit within the NOC as the final escalation point for complex incidents, while also delivering professional services across customer sites. You will design, deploy, optimise and support wireless and network solutions, carry out Wi?Fi surveys, and contribute to high-quality project delivery across a diverse customer base. You will thrive in this role if you enjoy working in an MSP environment, take pride in service quality and customer experience, and enjoy mentoring junior engineers. In return, you will benefit from a long-term approach to development, a welcoming team culture, and one of the most generous benefits packages in the market. The Role: Acting as the senior technical escalation point within the NOC Designing, deploying and optimising wireless and network solutions Delivering professional services including installs, upgrades and migrations Conducting Wi?Fi surveys and producing technical documentation Mentoring and supporting junior engineers within the team The Person: CCNA certified (in-date not required) Strong experience with Wi?Fi and wireless networking MSP or Service Desk background preferred Ekahau experience beneficial but not essential Able to commute to Farnborough five days a week for the first six months Full UK right to work and minimum five years UK residency Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Reception Shift Supervisor (4 on 4 off) 28,000 - 30,000 + 5,000 Bonus + Company Benefits + Training + Progression + Free Hotel Stays + Progression Ascot Are you a Reception or Front of House Supervisor with luxury hospitality experience using Opera systems, looking to join a world-class 5-star hotel where you'll take ownership of delivering exceptional guest experiences, benefit from genuine progression across a renowned global hotel group, and boost your earnings with a 5,000+ annual bonus? This well-established luxury hotel brand own numerous hotels across some of the world's most recognisable cities including London, Rome and Los Angeles. Since their establishment, they have built a first rate reputation and pride themselves on ongoing development of staff. In this role, you will supervise the Reception and Front of House team on shift within a world-class 5-star hotel, ensuring exceptional guest service and smooth daily operations. You will lead and support Guest Service Coordinators, oversee arrivals and departures, handle guest queries and complaints, and ensure service standards are consistently met. You will use Opera systems to manage reservations, billing, and room movements, while working closely with other departments to deliver a seamless guest experience and support ongoing training and development within the team. In this role, you will use your Reception or Front of House supervisory experience and Opera systems knowledge to lead the team on shift, manage arrivals and departures, handle guest queries and complaints, and ensure smooth 5-star service across all daily operations. The Role Supervise Reception and Front of House team on shift within a 5-star luxury hotel Use Opera systems to manage reservations, billing, and room movements Handle guest queries, complaints, and service recovery 4 on 4 off 12 hour shifts (8AM - 8PM) The Person: Reception or Front of House Supervisor within luxury hospitality Experience using Opera PMS for reservations, billing, and room management Commutable to Ascot Reference: BBBH25279 Reception, Front Office, Guest Services, Guest Experience, Supervisor, Shift Leader, Luxury Hospitality, 5 Star Hotel, Hotel Operations, Opera PMS, Front Desk, Concierge, Team Leadership, Service Excellence, Complaints Handling, Training & Development If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Senior Service Delivery Engineer / Snr IT support engineer, NE22, 4 days in office, 1 day working from home, Monday to Friday £40-45k Our client has created a NEW vacancy and career opportunity for a Senior Service Delivery Engineer. The client is a global market leading company, and the job is based in the Newcastle area. The role includes: The Senior Service Delivery Engineer UK is responsible for leading high-quality IT service delivery while providing senior technical expertise and escalations across this location Resolving 2nd & 3rd level IT technical issues and escalating where appropriate. Support is provided to IT users at the Newcastle manufacturing site covering desktop, backups, networking, active directory, email and cloud platforms. Contributing to projects locally and globally such as Intune rollout, infrastructure modernisation, migrations to new technologies. Lead major incident resolutions (P1/ P2) including co-ordination across global teams & vendors Ensuring ITIL best practices. We're looking for someone who can bring the following; Significant IT support experience at 2nd line (some 3rd line) across general Microsoft stack infrastructure & desktop. This is about BREADTH of experience. Delivered IT support in a manufacturing environment Strong Service Delivery / ITIL experience having worked where ITIL is used for incident, request, problem & change management. Leading or mentoring team members. YOU WILL NEED EXPERIENCE IN EITHER MANUFACTURING, PRODUCTION or AN ENVIRONMENT WITH PHYSICAL SERVICE DELIVERY ELEMENTS TO THE ROLE AND EXPOSURE TO ERP SYSTEMS - for example, a Building company / industry, Service / maintenance, Housing association Location: Newcastle - Office 4 days a week and 1 day a week work from home. Occasional travel ( maybe once a month) Salary: £40,000 - £45,000 depending on experience, excellent pension, healthcare and lots more Vantage Recruitment is working in partnership with Genium Selection and acting as a Recruitment Agency in relation to this vacancy so by applying for this role you are authorising us to share your details with Genium to assess suitability for the role.

IT Services Manager Plymouth, Devon (Remote role with travel to client sites) c 40,000 per year 25 days holiday plus bank holidays, Pension (local government 22%), Life Insurance, etc. The Opportunity: Our client based in the Education sector are looking for an IT Services Manager on a permanent basis. This is a senior operational role, responsible for ensuring consistent, high quality IT support for staff and students across multiple sites. You will manage IT Cluster Leads, the central Service Desk and procurement activity, ensuring smooth business as usual delivery and continuous service improvement. You will also be working closely with the Head of IT and Infrastructure and you will translate strategy into effective operations while maintaining strong relationships with academy and regional leaders. NB: Candidates must be able to pass an enhanced DBS check upon joining the organisation. Role and Responsibilities: Leading company-wide IT service operations and BAU delivery Line managing Service Leads and the central Service Desk Owning incident, request, problem and change processes Managing IT procurement, assets and supplier relationships Acting as the key operational escalation point Driving service consistency, standards and continuous improvement Own the solution architecture, design and optimisation of operational IT systems including Service Desk tooling and device workflows Collaborate with Infrastructure, and Governance Leads to ensure alignment with strategic and compliance requirements. Maintain architectural documentation, system maps and operational workflows. Own and oversee day-to-day IT service operations across the business. Ensure SLA performance, ticket responsiveness and customer satisfaction targets are met. Manage resourcing and workload distribution across the business based on demand. Lead operational incident, request, problem and change processes (aligned to ITIL). Applications: Please contact John Noonan here at ISR to learn more about our client working at the heart of the education sector based in Plymouth as an IT Services Manager and how you can become a part of their ongoing success story.

Looking for a hands-on IT operations role where you can shape processes, improve tooling, and help modernise an evolving technology environment? You'll be joining a SaaS business with a collaborative technology team supporting both internal users and operational infrastructure. This role has been created to help bring more structure, automation, and technical ownership into the IT operations function. This is not a traditional service desk management role. You'll still be hands-on technically, but you'll also have the autonomy to improve processes, influence tooling decisions, and help drive operational maturity across the business. You'll oversee the day-to-day IT operations and support environment, acting as an escalation point while helping the wider team improve efficiency. Responsibilities will include: Supporting and mentoring a small IT support function Acting as an escalation point for complex support and infrastructure issues Managing internal IT operations across user devices, endpoints, and Microsoft environments Supporting Windows server infrastructure and wider operational systems Helping improve monitoring, operational processes, and documentation Driving improvements around device management and Intune/MDM implementation Identifying opportunities for automation and operational efficiencies Collaborating closely with DevOps and engineering teams where responsibilities overlap The environment includes a mix of traditional IT support, infrastructure operations, and exposure to modern DevOps practices, making this an ideal role for someone who enjoys breadth and variety.The role is remote with a top end salary of £50k and benefits like private healthcare and 26 days holiday + bank holidays.If this role sounds of interest to you, click apply as we have interview slots available! We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

New Business Sales - IT, ICT, Cloud & Microsoft Solutions, Advisory & Consultancy Glasgow (hybrid), UK Growing Managed Services Provider Consulting firm Basic c£, OTE £90,000 approx. plus package You must currently be based in the UK within reasonable travel distance of the Glasgow office to be considered. You must hold the right to work in the UK. We're working with a fantastic growth MSP to hire a new-business hunter to win meaningful deals across IT & ICT Managed Services, Azure Cloud, Cybersecurity, Microsoft 365, and Microsoft enterprise solutions. You'll also be selling a superb Service Desk operation, backed by highly qualified technical experts who deliver what's promised - a genuine differentiator for competitive bids. The role Build and convert net-new opportunities across SMB and enterprise clients Lead the full sales cycle from first outreach to contract signature Sell managed services (including Service Desk), cloud migrations, cybersecurity, comms, Microsoft solutions, and transformation programmes Work closely with technical pre-sales and delivery (no siloed hand-offs) Shape your own pipeline by vertical and sector rather than rely on inbound or account farming What we're looking for Experience of selling some or all of the above service and product lines, probably from an ICT MSP or Microsoft Partner Clear evidence of personal sales wins and performance against target/quota (your CV should clearly show logo wins, revenue, gross profit, deal size, performance against target etc) Experience selling managed services, Azure/M365, cybersecurity, comms, or Microsoft-led transformation is an advantage A track record of generating your own pipeline Someone who enjoys autonomy and doesn't need micromanagement Why this firm? A genuinely warm, collegiate culture with excellent retention No micromanagement: you're trusted to run your own week A highly capable technical team and top-tier Service Desk that clients love Realistic targets, sensible expectations, supportive leadership If you're a true new-business salesperson who wants to win high-quality work in a grown-up environment, this is a strong next move.

Job Title: IT Support Engineer Location: Seaford, BN25 1LS Salary: 27,000 - 32,000 per year depending on experience Job Type: Full time, Permanent Join a growing MSP where your skills actually make an impact We're a small but fast-moving Managed Service Provider in East Sussex, and we're looking for an IT Support Engineer who wants more than just a ticket-logging role. If you enjoy variety, solving real-world problems, and working closely with clients, this could be the perfect next step in your career. No two days are the same here - from remote troubleshooting to on-site visits, you'll be at the heart of keeping our clients running smoothly What you'll be doing: Providing IT support via phone, remote tools, and on-site visits Owning and resolving helpdesk tickets in line with SLAs Building strong client relationships through clear, professional communication Setting up users across Active Directory, Microsoft 365, and Entra Deploying and configuring hardware (imaging & Intune) Supporting and configuring VoIP systems (training provided) Maintaining accurate documentation of systems, changes, and tickets Monitoring backups, updates, and system health checks Diagnosing, repairing, and upgrading devices in-house Supporting and leading IT projects when required Working closely with the Operations Manager and wider team About you: What we're looking for: At least 2 years' experience in an IT Support role Strong troubleshooting skills and a logical approach A genuine passion for IT and delivering great service Confident communicator with excellent customer skills A team player who can also work independently Technical experience with: Windows Server (AD, GPO, DNS, DHCP) Microsoft 365 (Exchange, SharePoint, Teams, OneDrive) Azure / Entra Windows & Mac OS Virtualisation VoIP systems MSP experience and relevant certifications are a bonus, not a must. Location & travel: This is an office-based role in Seaford, with regular travel to client sites. Company vehicles are available You must live within a commutable distance to be considered What you'll get: Annual salary increases (minimum 1,000 per year!) Regular pay reviews Pension scheme Death in service cover Your birthday off - on us Free drinks in the office Well-being support (including counselling sessions) Annual eye tests Smart casual dress + branded clothing Free parking Team events and socials Additional requirements Due to the nature of our clients, a clear DBS check will be required before starting. If you're looking for a role where you can grow, be challenged, and actually make a difference - we'd love to hear from you. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, may also be considered for this role.

Our client, a leading organisation in the Defence & Security sector, is seeking a dedicated and dynamic Field Service Engineer to join their team on a permanent basis. This role plays a crucial part in maintaining and supporting high-quality systems for customers within the UK and internationally, with a primary focus on defence and national security. Key Responsibilities: Engineering visits (preventive and corrective): Maintain, patch, update, and audit customer systems and products. Perform corrective maintenance and repairs to resolve customer issues. Support military exercises, demonstrations, and testing. Assist with customer acceptance testing of new deliveries/products. Deliver operator and maintainer training. Remote support: Provide 1st/2nd line support via the service desk for logged customer issues. Join an on-call 24/7 rota, with the possibility of attending customer sites at short notice. Infrastructure and Network support: Install, configure, and maintain Windows Server environments (2016/2019/2022). Configure and manage firewall platforms (hardware and software-based). Maintain virtualised environments using platforms such as VMware ESXi and Microsoft Hyper-V. Customer Repairs (RMAs): Perform root cause analysis using logical and methodical approaches. Document corrective actions, summarise parts required, and create necessary reports and certificates. Job Requirements: Degree or HND/HNC qualified in an engineering discipline. Experience in Electronic Warfare Previous demonstrable experience of supporting hardware and infrastructure in the military sector. Understanding of LAN, WAN, and VLAN architectures; network hardware; firewalls; hypervisor; and Windows/Linux configuration and management. Knowledge of Crypto devices and experience in maintaining equipment in live environments. Understanding of hardware lifecycle management, upgrades, and capacity expansion planning and execution. Experience in service support of low volume, high-value products and systems in highly regulated environments. Awareness of ITIL (v3 or v4) best practices. Full UK driving licence. Benefits: Competitive salary. Additional flexible benefits covering health, wellbeing, savings, protection, and leisure. A supportive community with groups sharing various interests and passions. A commitment to Equal Opportunity, Diversity, and Inclusion. Eligibility for DV clearance (residing in the UK for the last 10 years). Our client provides a friendly, creative, and inclusive environment supporting a diverse workforce and those with additional needs. If you are a driven Field Service Engineer passionate about defence and security and looking to contribute to meaningful projects, we would love to hear from you. Apply now to join our client's innovative team.

Leasehold and Homeownership Officer A place to create moments that matter Location: Bradford, Hybrid with travel around the region to meet customer needs. Salary: £39,066 per annum Permanent , 35 hours per week, Monday Friday 9am-5pm. Thousands of families across the country rely on the organisation for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role As a Leasehold and Homeownership Officer, you ll be the go-to expert for homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You ll play a vital role in ensuring customers feel supported, informed, and confident in their homes. This isn t a desk-bound job. You ll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in communities. You ll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience. You ll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It s a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues. You ll need to: Translate legal jargon into clear, customer-friendly language Think creatively to solve problems and improve service Prioritise effectively and manage competing demands Build strong relationships across teams and with customers This is a brilliant opportunity to make a real impact. You ll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It s a role that keeps you on your toes and one where no two days are the same. Salary The spot salary for this post is £39,066 per annum for applicants who fully meet the requirements of the post. If you re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. Plus an essential car user allowance starting at £1,250 per annum. About you Experience in leasehold management within a housing association or managing agent. Strong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development. Ability to work independently as part of a small team and collaboratively across the wider organisation. Strong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach. Excellent communication skills, capable of engaging with multiple stakeholders at various levels. Proficiency in Microsoft Office (Word, Outlook, Excel). The successful applicant will be subject to pre-employment checks, such as DBS and social media screening, before an offer is confirmed. A place to build a future They ve got big ambitions and are looking for people who want to grow with them. Here, you ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because they believe great work deserves great rewards, here s what you can look forward to: Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through their benefits platform to help your money go further. Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. Career development From Stepping into Management and Management Essentials training to their Leadership Academy, apprenticeships, and more they ll help you grow and succeed. They re Committed to Inclusion They believe diversity makes them stronger and are committed to creating a place where everyone feels valued, respected, and able to thrive. Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know they ll make it happen. Please don t delay in submitting your application. Where roles are urgent or a high volume of applications is received, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, the organisation does not currently hold a sponsorship licence. Recruitment Agencies: The organisation works exclusively with partners on their preferred supplier list (PSL) and does not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Leasehold and Homeownership Officer include Leasehold Officer, Homeownership Officer, Leasehold Services Officer, Leasehold Management Officer, Homeownership Services Officer, Housing Leasehold Officer, Property Services Officer (Leasehold), Residential Property Officer, Housing Management Officer (Leasehold). REF-

Helpdesk Coordinator Location: Bodmin Company: CBRE GWS CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting a Helpdesk Coordinator to join our growing team. This is a key role responsible for delivering outstanding customer service and operational support, helping ensure the smooth running and continued success of the contract. About the Role As a Helpdesk Coordinator, you will act as the first point of contact for customers, managing requests efficiently and ensuring a high standard of service delivery across all facilities activities. Key Responsibilities Service Delivery & Quality Manage the CAFM system as the key site user, including PPM schedules, reactive tasks, and reporting Respond to calls and emails promptly and professionally Ensure all reactive requests are logged, prioritised correctly, and assigned to the appropriate engineer Maintain clear communication with end users and the Facilities Team throughout job lifecycles Resolve queries at first point of contact wherever possible ( Right First Time approach ) Work closely with the Lead Engineer and Operations Manager to maintain service excellence Support subcontractor performance reviews and provide feedback via systems such as Ariba Identify and implement continuous improvement initiatives to enhance service delivery Stakeholder Engagement & Team Support Build strong relationships with internal teams and external stakeholders Promote and maintain CBRE's culture and values Support processing of timesheets and expenses when required Participate in training and development activities Reporting & Contract Support Assist in the preparation of monthly client reports Produce and analyse CAFM system reports Support updates to client metrics and forecasting models (as required) Log hazards and customer feedback via the QHSE Management Portal Carry out additional duties as requested by the management team Finance & Administration Follow established financial processes, including: Obtaining and submitting supplier quotes for approval Arranging agency cover and submitting hours Updating internal performance systems About You We are looking for someone who is: Highly organised with the ability to prioritise a busy workload Detail-oriented , ensuring accuracy in all tasks Logical and methodical in their approach Confident communicator with strong interpersonal skills Proactive and persistent , seeing tasks through to completion Customer-focused , always considering service impact and team collaboration Why Join CBRE? Global leader in facilities and real estate services Collaborative and supportive team environment Opportunities for training and career development Commitment to innovation and continuous improvement If you're a motivated individual with a passion for customer service and operational excellence, we'd love to hear from you.