1st Line Service Desk Engineer / IT Support Analyst Salary: £28k + excellent benefits package + Training and career development opportunities Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing Managed Services Provider is looking for a motivated and customer-focused 1st Line Service Desk Engineer / IT Support Analyst to join its expanding support team in South Wales. This opportunity would suit candidates currently working as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer, IT Support Technician or Technical Support Analyst who are looking to further develop their technical skills within a professional and supportive managed services environment. You ll be joining a collaborative service desk team responsible for providing front-line technical support to a wide range of customers across both public and private sector organisations. The role offers excellent progression opportunities for someone looking to build a long-term career within IT support and managed services, with exposure to Microsoft technologies, customer environments and ongoing technical development. Key Responsibilities: • Provide 1st line technical support via phone, email and remote support tools • Log, manage and resolve incidents and service requests efficiently • Troubleshoot hardware, software and desktop-related issues • Support Microsoft Office, Outlook and Windows operating systems • Escalate more complex technical issues where appropriate • Maintain accurate ticket updates, documentation and customer communication • Deliver excellent customer service throughout the support process • Assist with user account administration and basic system support • Contribute to knowledge sharing and continuous improvement within the team • Work collaboratively with 2nd and 3rd line support engineers Skills & Experience Required: • Previous experience within an IT support, service desk, helpdesk or technical support environment • Strong customer service and communication skills • Good troubleshooting and problem-solving ability • Knowledge of Windows desktop operating systems • Experience supporting Microsoft Office applications and Outlook • Ability to work effectively within a fast-paced support environment • Positive attitude and willingness to learn new technologies Desirable Experience: • Active Directory user administration • Microsoft 365 support exposure • Experience using ITSM or ticketing systems • Remote support tools experience • Basic networking knowledge including DNS, DHCP and WiFi • Exposure to backup, antivirus or virtualisation technologies • MSP or managed services experience This role would suit candidates currently working as a Service Desk Analyst, Helpdesk Engineer, 1st Line Support Engineer, IT Support Technician, Technical Support Analyst or IT Support Administrator who are looking to continue developing their career within a growing and technology-focused managed services environment. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Jun 16, 2026
Full time
1st Line Service Desk Engineer / IT Support Analyst Salary: £28k + excellent benefits package + Training and career development opportunities Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing Managed Services Provider is looking for a motivated and customer-focused 1st Line Service Desk Engineer / IT Support Analyst to join its expanding support team in South Wales. This opportunity would suit candidates currently working as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer, IT Support Technician or Technical Support Analyst who are looking to further develop their technical skills within a professional and supportive managed services environment. You ll be joining a collaborative service desk team responsible for providing front-line technical support to a wide range of customers across both public and private sector organisations. The role offers excellent progression opportunities for someone looking to build a long-term career within IT support and managed services, with exposure to Microsoft technologies, customer environments and ongoing technical development. Key Responsibilities: • Provide 1st line technical support via phone, email and remote support tools • Log, manage and resolve incidents and service requests efficiently • Troubleshoot hardware, software and desktop-related issues • Support Microsoft Office, Outlook and Windows operating systems • Escalate more complex technical issues where appropriate • Maintain accurate ticket updates, documentation and customer communication • Deliver excellent customer service throughout the support process • Assist with user account administration and basic system support • Contribute to knowledge sharing and continuous improvement within the team • Work collaboratively with 2nd and 3rd line support engineers Skills & Experience Required: • Previous experience within an IT support, service desk, helpdesk or technical support environment • Strong customer service and communication skills • Good troubleshooting and problem-solving ability • Knowledge of Windows desktop operating systems • Experience supporting Microsoft Office applications and Outlook • Ability to work effectively within a fast-paced support environment • Positive attitude and willingness to learn new technologies Desirable Experience: • Active Directory user administration • Microsoft 365 support exposure • Experience using ITSM or ticketing systems • Remote support tools experience • Basic networking knowledge including DNS, DHCP and WiFi • Exposure to backup, antivirus or virtualisation technologies • MSP or managed services experience This role would suit candidates currently working as a Service Desk Analyst, Helpdesk Engineer, 1st Line Support Engineer, IT Support Technician, Technical Support Analyst or IT Support Administrator who are looking to continue developing their career within a growing and technology-focused managed services environment. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
2nd Line IT Support Engineer / Analyst Salary: £35k + excellent benefits package + Training and career development opportunities Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing and well-established Managed Services Provider is looking for a customer-focused 2nd / 3rd Line IT Support Engineer / IT Support Analyst to join its expanding technical services team in South Wales. This opportunity would suit an experienced IT Support Engineer, 2nd Line Support Engineer, Technical Support Engineer, Infrastructure Support Engineer or IT Support Analyst with experience supporting Microsoft 365 environments within an MSP, service desk or multi-user technical environment. Working within a collaborative support team, you ll provide high-quality 2nd and some 3rd line support to a range of public and private sector customers, taking ownership of incidents through to resolution whilst contributing to service improvement, customer support and operational technical delivery. The environment is Microsoft-focused and offers excellent exposure to Microsoft 365, Intune, Entra ID, Azure-based technologies, endpoint management, infrastructure support and modern workplace environments. Key Responsibilities: • Deliver high-quality 2nd line technical support across desktop, server and cloud environments • Troubleshoot and resolve hardware, software and infrastructure-related issues • Support Microsoft 365, Active Directory, Entra ID and endpoint management technologies • Assist with device management, OS deployment and enterprise MDM solutions • Support Windows desktop and server environments • Work closely with customers and internal teams to deliver excellent technical support and service outcomes • Assist with customer onboarding, technical implementations and infrastructure changes • Take ownership of technical issues and see them through to resolution • Maintain and improve technical documentation, support processes and knowledge sharing • Contribute to continuous service improvement initiatives • Participate in an on-call rota for out-of-hours support Skills & Experience Required: • Previous experience within a 2nd line IT support, infrastructure support or technical support role • Strong troubleshooting and problem-solving skills • Experience supporting Microsoft 365 environments • Knowledge of Active Directory / Entra ID administration • Experience supporting Windows desktop and server technologies • Exposure to Intune, AutoPilot or endpoint management technologies • Understanding of networking fundamentals including LAN/WAN, DNS, DHCP and WiFi • Excellent communication and customer service skills • Experience working within an MSP, managed services or multi-customer environment would be highly beneficial Desirable Experience: • Azure or AWS exposure • VMware or Hyper-V virtualisation technologies • PowerShell scripting or automation experience • ITIL awareness or certification • Backup and recovery technologies • Experience supporting modern workplace or cloud-first environments This role would suit candidates currently working as a 2nd Line Engineer, IT Support Engineer, Infrastructure Engineer, Service Desk Engineer, Technical Support Analyst or MSP Support Engineer who are looking to further develop their technical skills within a growing managed services environment. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Jun 16, 2026
Full time
2nd Line IT Support Engineer / Analyst Salary: £35k + excellent benefits package + Training and career development opportunities Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing and well-established Managed Services Provider is looking for a customer-focused 2nd / 3rd Line IT Support Engineer / IT Support Analyst to join its expanding technical services team in South Wales. This opportunity would suit an experienced IT Support Engineer, 2nd Line Support Engineer, Technical Support Engineer, Infrastructure Support Engineer or IT Support Analyst with experience supporting Microsoft 365 environments within an MSP, service desk or multi-user technical environment. Working within a collaborative support team, you ll provide high-quality 2nd and some 3rd line support to a range of public and private sector customers, taking ownership of incidents through to resolution whilst contributing to service improvement, customer support and operational technical delivery. The environment is Microsoft-focused and offers excellent exposure to Microsoft 365, Intune, Entra ID, Azure-based technologies, endpoint management, infrastructure support and modern workplace environments. Key Responsibilities: • Deliver high-quality 2nd line technical support across desktop, server and cloud environments • Troubleshoot and resolve hardware, software and infrastructure-related issues • Support Microsoft 365, Active Directory, Entra ID and endpoint management technologies • Assist with device management, OS deployment and enterprise MDM solutions • Support Windows desktop and server environments • Work closely with customers and internal teams to deliver excellent technical support and service outcomes • Assist with customer onboarding, technical implementations and infrastructure changes • Take ownership of technical issues and see them through to resolution • Maintain and improve technical documentation, support processes and knowledge sharing • Contribute to continuous service improvement initiatives • Participate in an on-call rota for out-of-hours support Skills & Experience Required: • Previous experience within a 2nd line IT support, infrastructure support or technical support role • Strong troubleshooting and problem-solving skills • Experience supporting Microsoft 365 environments • Knowledge of Active Directory / Entra ID administration • Experience supporting Windows desktop and server technologies • Exposure to Intune, AutoPilot or endpoint management technologies • Understanding of networking fundamentals including LAN/WAN, DNS, DHCP and WiFi • Excellent communication and customer service skills • Experience working within an MSP, managed services or multi-customer environment would be highly beneficial Desirable Experience: • Azure or AWS exposure • VMware or Hyper-V virtualisation technologies • PowerShell scripting or automation experience • ITIL awareness or certification • Backup and recovery technologies • Experience supporting modern workplace or cloud-first environments This role would suit candidates currently working as a 2nd Line Engineer, IT Support Engineer, Infrastructure Engineer, Service Desk Engineer, Technical Support Analyst or MSP Support Engineer who are looking to further develop their technical skills within a growing managed services environment. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Infrastructure Engineer Manchester (Hybrid Working) Up to 55,000 + Benefits We're partnering with a fast-growing e-commerce business that's investing heavily in its technology function and customer experience. As the company continues to scale, they're looking to add an experienced Support/Infra Engineer to their internal IT team. This is a fantastic opportunity to join a technology-driven organisation where you'll play a key role in ensuring employees across the business have a seamless and reliable technology experience. You'll work across modern Apple environments, networking infrastructure, Microsoft 365, and telephony systems while contributing to projects that support the company's continued growth. The Role As a Infrastructure Engineer, you'll be responsible for maintaining and supporting the technology that keeps the business running. From managing Apple devices and network infrastructure to supporting Microsoft 365 and telephony platforms, you'll be a trusted technical expert within the organisation. You'll work closely with teams across the business, helping to resolve technical issues, improve processes, and deliver a first-class support experience. Key Responsibilities Provide 1st, 2nd and 3rd line technical support across the organisation Manage and support Apple Mac devices and endpoint management platforms Configure, deploy and maintain employee devices and workplace technology Support and maintain networking infrastructure, including Meraki switches, firewalls and wireless environments Troubleshoot network, WiFi and connectivity issues Administer Microsoft 365 services including Exchange Online, Teams, SharePoint and Intune Support telephony and unified communications platforms Manage user onboarding, offboarding and access requests Contribute to IT projects, office technology rollouts and infrastructure improvements Create and maintain technical documentation and support procedures Skills & Experience Essential Strong experience supporting Apple Mac environments Experience with Apple device management solutions such as Jamf, Kandji or Intune Good networking knowledge covering WiFi, switching, routing and firewalls Experience supporting Cisco Meraki environments Strong Microsoft 365 administration and support experience Experience supporting telephony or unified communications platforms Excellent troubleshooting and problem-solving skills Strong customer service and stakeholder management skills Desirable Experience within a fast-paced e-commerce, retail or digital business Knowledge of Microsoft Intune and endpoint security Experience supporting distributed or hybrid workforces Relevant Apple, Microsoft or Cisco certifications Why Join? Join a rapidly growing e-commerce business with ambitious expansion plans Be part of a technology team supporting a modern, digital-first organisation Work extensively with Apple technologies and modern workplace tooling Exposure to Microsoft 365, cloud technologies and infrastructure projects Excellent opportunities for career progression and professional development Collaborative, people-focused culture Flexible hybrid working environment Opportunity to make a genuine impact as the business continues to scale Apply now Infrastructure Engineer Manchester (Hybrid Working) Up to 55,000 + Benefits
Jun 16, 2026
Full time
Infrastructure Engineer Manchester (Hybrid Working) Up to 55,000 + Benefits We're partnering with a fast-growing e-commerce business that's investing heavily in its technology function and customer experience. As the company continues to scale, they're looking to add an experienced Support/Infra Engineer to their internal IT team. This is a fantastic opportunity to join a technology-driven organisation where you'll play a key role in ensuring employees across the business have a seamless and reliable technology experience. You'll work across modern Apple environments, networking infrastructure, Microsoft 365, and telephony systems while contributing to projects that support the company's continued growth. The Role As a Infrastructure Engineer, you'll be responsible for maintaining and supporting the technology that keeps the business running. From managing Apple devices and network infrastructure to supporting Microsoft 365 and telephony platforms, you'll be a trusted technical expert within the organisation. You'll work closely with teams across the business, helping to resolve technical issues, improve processes, and deliver a first-class support experience. Key Responsibilities Provide 1st, 2nd and 3rd line technical support across the organisation Manage and support Apple Mac devices and endpoint management platforms Configure, deploy and maintain employee devices and workplace technology Support and maintain networking infrastructure, including Meraki switches, firewalls and wireless environments Troubleshoot network, WiFi and connectivity issues Administer Microsoft 365 services including Exchange Online, Teams, SharePoint and Intune Support telephony and unified communications platforms Manage user onboarding, offboarding and access requests Contribute to IT projects, office technology rollouts and infrastructure improvements Create and maintain technical documentation and support procedures Skills & Experience Essential Strong experience supporting Apple Mac environments Experience with Apple device management solutions such as Jamf, Kandji or Intune Good networking knowledge covering WiFi, switching, routing and firewalls Experience supporting Cisco Meraki environments Strong Microsoft 365 administration and support experience Experience supporting telephony or unified communications platforms Excellent troubleshooting and problem-solving skills Strong customer service and stakeholder management skills Desirable Experience within a fast-paced e-commerce, retail or digital business Knowledge of Microsoft Intune and endpoint security Experience supporting distributed or hybrid workforces Relevant Apple, Microsoft or Cisco certifications Why Join? Join a rapidly growing e-commerce business with ambitious expansion plans Be part of a technology team supporting a modern, digital-first organisation Work extensively with Apple technologies and modern workplace tooling Exposure to Microsoft 365, cloud technologies and infrastructure projects Excellent opportunities for career progression and professional development Collaborative, people-focused culture Flexible hybrid working environment Opportunity to make a genuine impact as the business continues to scale Apply now Infrastructure Engineer Manchester (Hybrid Working) Up to 55,000 + Benefits
Recruitment Consultant - Industrial & Admin Team Location: Hybrid - we are especially interested in candidates who are based in or around the surrounding area of Birmingham, West Midlands. Salary: 25k - 27k per annum - plus eligibility for quarterly performance bonus Contract: Full time, permanent, 37.5 hours per week All applications are required to hold full UK Driving Licence and access to their own vehicle due to the requirement of onsite Client Visits. About the Role We're looking for an experienced consultant who has experience of working industrial/facilities management/admin MSP recruitment experience. This role is hands on and people focused. You'll support direct worker cohorts and hiring managers across a range of facilities management and business support roles. If you know how to fill roles at pace and build trusted relationships on site, we'd like to hear from you. What you'll do Source and place workers in facilities, industrial and admin roles Build strong relationships with hiring managers to understand recruitment needs Build and maintain effective relationships with 3rd party agency suppliers Support new worker onboarding, check ins and issue resolution Liaise with internal teams such as compliance to keep placements running smoothly Occasional visits to client sites to support workforce planning and retention Use our applicant tracking system (ATS) and vendor management system (VMS) to keep records, build worker pools and monitor pipelines Help meet fill rate targets and maintain service quality We're looking for someone who Has experience in industrial/facilities management recruitment or placing high volume roles Communicates clearly and confidently with candidates and site managers Can balance urgency with accuracy while juggling multiple roles Is willing to travel occasionally to client sites in the south east and east midlands Stays calm under pressure and keeps things organised Enjoys working in a delivery driven team At Opus People Solutions, we deliver managed service recruitment (MSP) to over 25 local authority clients across the UK. Our model is built around expertise, ethical delivery, and long-term partnership - not just filling roles but finding the right people who will shape the future of public services. Why Opus? Hybrid working Quarterly bonus scheme + flexible benefits Join a people-first business that values public sector impact Clear career progression and training within an MSP environment
Jun 16, 2026
Full time
Recruitment Consultant - Industrial & Admin Team Location: Hybrid - we are especially interested in candidates who are based in or around the surrounding area of Birmingham, West Midlands. Salary: 25k - 27k per annum - plus eligibility for quarterly performance bonus Contract: Full time, permanent, 37.5 hours per week All applications are required to hold full UK Driving Licence and access to their own vehicle due to the requirement of onsite Client Visits. About the Role We're looking for an experienced consultant who has experience of working industrial/facilities management/admin MSP recruitment experience. This role is hands on and people focused. You'll support direct worker cohorts and hiring managers across a range of facilities management and business support roles. If you know how to fill roles at pace and build trusted relationships on site, we'd like to hear from you. What you'll do Source and place workers in facilities, industrial and admin roles Build strong relationships with hiring managers to understand recruitment needs Build and maintain effective relationships with 3rd party agency suppliers Support new worker onboarding, check ins and issue resolution Liaise with internal teams such as compliance to keep placements running smoothly Occasional visits to client sites to support workforce planning and retention Use our applicant tracking system (ATS) and vendor management system (VMS) to keep records, build worker pools and monitor pipelines Help meet fill rate targets and maintain service quality We're looking for someone who Has experience in industrial/facilities management recruitment or placing high volume roles Communicates clearly and confidently with candidates and site managers Can balance urgency with accuracy while juggling multiple roles Is willing to travel occasionally to client sites in the south east and east midlands Stays calm under pressure and keeps things organised Enjoys working in a delivery driven team At Opus People Solutions, we deliver managed service recruitment (MSP) to over 25 local authority clients across the UK. Our model is built around expertise, ethical delivery, and long-term partnership - not just filling roles but finding the right people who will shape the future of public services. Why Opus? Hybrid working Quarterly bonus scheme + flexible benefits Join a people-first business that values public sector impact Clear career progression and training within an MSP environment
Merchandiser 45k- 50k Hybrid High Growth Autonomy Zachary Daniels Recruitment are delighted to be partnered with this brilliant business in the key recruitment of a Merchandiser. This Merchandiser role is a key position for the business, one that has been key in driving very strong trading performance. Our client is trading very well, above budget, they are growing online and they are driving their profitability! In the current climate they are outshining their competition and are a real success story. Responsibilities and Experience: Management of company and category stock budgets through use of the WSSI Management of a small team in the delivery of our Ways of Working to improve availability for the customer Involved in the management of category suppliers and 3rd party providers Build internal and external collaborative relationships, support and manage where appropriate the supply base to optimise delivery compliance and ensuring ongoing improvements to OTIF and service Oversee the planning and stock management requirements of the category across all channels Forecast and plan stock requirements to support buying activity Be highly adaptable to quickly assess the current operation and ways of working. Recommend long-term strategic improvements to further advance the function. Experience in identifying, proposing and implementing improvements to systems and processes. Our client looks after and rewards their people. They have a great benefits package and there is consistent precedent when it comes to internal progression. This is a brilliant opportunity, if you feel it's for you and you have the right experience then apply today BH35795
Jun 16, 2026
Full time
Merchandiser 45k- 50k Hybrid High Growth Autonomy Zachary Daniels Recruitment are delighted to be partnered with this brilliant business in the key recruitment of a Merchandiser. This Merchandiser role is a key position for the business, one that has been key in driving very strong trading performance. Our client is trading very well, above budget, they are growing online and they are driving their profitability! In the current climate they are outshining their competition and are a real success story. Responsibilities and Experience: Management of company and category stock budgets through use of the WSSI Management of a small team in the delivery of our Ways of Working to improve availability for the customer Involved in the management of category suppliers and 3rd party providers Build internal and external collaborative relationships, support and manage where appropriate the supply base to optimise delivery compliance and ensuring ongoing improvements to OTIF and service Oversee the planning and stock management requirements of the category across all channels Forecast and plan stock requirements to support buying activity Be highly adaptable to quickly assess the current operation and ways of working. Recommend long-term strategic improvements to further advance the function. Experience in identifying, proposing and implementing improvements to systems and processes. Our client looks after and rewards their people. They have a great benefits package and there is consistent precedent when it comes to internal progression. This is a brilliant opportunity, if you feel it's for you and you have the right experience then apply today BH35795
Quantity Surveyor required by the NI Housing Executive to join their team in Craigavon Your new company The services of Hays have been retained by our client, the Northern Ireland Housing Executive (NIHE), to recruit a Quantity Surveyor to join their Asset Management team in Craigavon on an ongoing temporary contract basis. Your new role You will ensure the effective commercial management of Planned Works and Compliance related investment in NIHE properties. You will ensure that works are planned effectively, affordable and delivered to a high standard with minimal defects to ensure a high level of customer satisfaction is achieved. This will include: Preparing or assisting in the development of specifications, drawings, bills of quantities and schedule of rates to enable the invitation of tenders and quotations; Providing support for the correct interpretation of contract terms and conditions, ensuring that commercial risk is effectively managed; Ensuring the affordable delivery of the investment programme, the effective management and monitoring of budgets, including undertaking regular benchmark reviews, forecasting, cash-flow projections and monitoring; Receiving tenders and quotations, evaluating prices, checking documents and preparing agreements and contracts; Effectively administering NIHE's contracts to ensure that they deliver maximum value for money, ensuring risk to NIHE is minimised, and a collaborative approach to delivery is established with NIHE's Contractors; Assisting with the regular dialogue between contractors and consultants to ensure effective progress of work. What you'll need to succeed To be considered, you should satisfy one of the following requirements: Possess a Bachelor's Degree or an equivalent 3rd level qualification in a Building / Construction related discipline plus at least 1 year's relevant post-qualification experience, or; Possess a BTEC Higher or equivalent qualification in a construction related discipline plus at least 2 years' relevant post-qualification experience. Exceptionally, individuals will be considered who possess 3+ years' relevant experience working in a construction related discipline. Additionally, you must be able to demonstrate that you have a minimum of 1 year's experience of: The planning and delivery of a value for money construction programme of works. Responsibility for designated budgets and ensuring financial controls are in place within the management of NEC 3/4 construction contracts. What you'll get in return This position offers an immediate start and the opportunity to work with Northern Ireland's largest social landlord on an ongoing temporary contract basis. You will be paid via Hays on a weekly basis for all hours worked. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.
Jun 15, 2026
Seasonal
Quantity Surveyor required by the NI Housing Executive to join their team in Craigavon Your new company The services of Hays have been retained by our client, the Northern Ireland Housing Executive (NIHE), to recruit a Quantity Surveyor to join their Asset Management team in Craigavon on an ongoing temporary contract basis. Your new role You will ensure the effective commercial management of Planned Works and Compliance related investment in NIHE properties. You will ensure that works are planned effectively, affordable and delivered to a high standard with minimal defects to ensure a high level of customer satisfaction is achieved. This will include: Preparing or assisting in the development of specifications, drawings, bills of quantities and schedule of rates to enable the invitation of tenders and quotations; Providing support for the correct interpretation of contract terms and conditions, ensuring that commercial risk is effectively managed; Ensuring the affordable delivery of the investment programme, the effective management and monitoring of budgets, including undertaking regular benchmark reviews, forecasting, cash-flow projections and monitoring; Receiving tenders and quotations, evaluating prices, checking documents and preparing agreements and contracts; Effectively administering NIHE's contracts to ensure that they deliver maximum value for money, ensuring risk to NIHE is minimised, and a collaborative approach to delivery is established with NIHE's Contractors; Assisting with the regular dialogue between contractors and consultants to ensure effective progress of work. What you'll need to succeed To be considered, you should satisfy one of the following requirements: Possess a Bachelor's Degree or an equivalent 3rd level qualification in a Building / Construction related discipline plus at least 1 year's relevant post-qualification experience, or; Possess a BTEC Higher or equivalent qualification in a construction related discipline plus at least 2 years' relevant post-qualification experience. Exceptionally, individuals will be considered who possess 3+ years' relevant experience working in a construction related discipline. Additionally, you must be able to demonstrate that you have a minimum of 1 year's experience of: The planning and delivery of a value for money construction programme of works. Responsibility for designated budgets and ensuring financial controls are in place within the management of NEC 3/4 construction contracts. What you'll get in return This position offers an immediate start and the opportunity to work with Northern Ireland's largest social landlord on an ongoing temporary contract basis. You will be paid via Hays on a weekly basis for all hours worked. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.
Senior Software Support Engineer Up to £55,000 per annum plus bonus Milton Keynes, 4 days a week on site This is a rare opportunity to join a well-established SaaS business as one of their most senior technical escalation points. You'd be stepping into a role that sits at the crossroads of application support, database, and development. Duties of the Senior Software Support Engineer: Own complex 3rd line software incidents end-to-end. Utilise 3rd line SQL and T-SQL to support data issues, debug procedures, and support fixes into production/staging environments (C#/.NET). Conduct root cause analysis by documenting findings, feeding confirmed defects back to engineering with reproducible steps, ultimately contributing to preventing the same issues recurring. Mentor 2nd line colleagues upskill and improve the wider support function over time. Experienced required for the Senior Software Support Engineer: Experience within a 3rd line, application support, or software engineering role within a SaaS or enterprise software environment Strong SQL and T-SQL stored procedures, complex queries, performance tuning. Hands-on experience with Microsoft SQL Server and Azure in production. Some .NET/C# experience to read and debug code. The ability to communicate clearly and speak directly to customers to identify issues. Senior Software Support Engineer Up to £55,000 per annum plus bonus Milton Keynes, 4 days a week on site Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Jun 15, 2026
Full time
Senior Software Support Engineer Up to £55,000 per annum plus bonus Milton Keynes, 4 days a week on site This is a rare opportunity to join a well-established SaaS business as one of their most senior technical escalation points. You'd be stepping into a role that sits at the crossroads of application support, database, and development. Duties of the Senior Software Support Engineer: Own complex 3rd line software incidents end-to-end. Utilise 3rd line SQL and T-SQL to support data issues, debug procedures, and support fixes into production/staging environments (C#/.NET). Conduct root cause analysis by documenting findings, feeding confirmed defects back to engineering with reproducible steps, ultimately contributing to preventing the same issues recurring. Mentor 2nd line colleagues upskill and improve the wider support function over time. Experienced required for the Senior Software Support Engineer: Experience within a 3rd line, application support, or software engineering role within a SaaS or enterprise software environment Strong SQL and T-SQL stored procedures, complex queries, performance tuning. Hands-on experience with Microsoft SQL Server and Azure in production. Some .NET/C# experience to read and debug code. The ability to communicate clearly and speak directly to customers to identify issues. Senior Software Support Engineer Up to £55,000 per annum plus bonus Milton Keynes, 4 days a week on site Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
IT Infrastructure and Field Support Engineer We are looking for a skilled and motivated IT Infrastructure and Field Support Engineer to help deliver secure, reliable, and efficient technology services across the organisation. This is a varied and hands-on role, combining infrastructure support, field-based work, and involvement in technology projects that directly support services making a real difference to people's lives. Position: 6800 IT Infrastructure & Field Support Engineer Location: Remote Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available) Contract: Permanent Salary: £30,775.03 per annum Closing Date: 09/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role The IT Infrastructure & Field Support Engineer plays a key role in supporting, maintaining and improving the technology infrastructure to ensure secure, reliable and efficient services across the organisation. As an IT Infrastructure & Field Support Engineer to will be responsible for: providing technical support for systems and infrastructure contributing to the design and delivery of cost-effective solutions helping to maintain strong standards of security, resilience and service continuity You will work within an ITIL-aligned framework, collaborating closely with colleagues across Technology and with third-party suppliers to support service delivery, operational performance and the evolving needs of the charity. This role is remote (home based) but requires occasional travel across England and Wales, along with some out-of-hours work where necessary to support critical systems. About You You will need: Experience in a Service Desk or infrastructure support role Strong troubleshooting skills A structured, organised approach to managing workload Knowledge of Microsoft technologies Experience working in an ITIL environment and ideally exposure to networking and cloud infrastructure Strong communication skills and the ability to support a wide range of users and stakeholders You will be required to join the on-call rota following successful completion of their probation period. Appointment to this role is subject to successful Non-Police Personnel Vetting (NPPV) with Security Clearance (SC). Candidates must have been living and working in the UK for a minimum of 5 years to be eligible for this level of security vetting. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as IT, Infrastructure, IT Infrastructure, Field Support, IT Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Field Support Engineer, IT Support, Service Desk, IT Service Desk, 1st Line Support, 2nd Line Support, 3rd Line Support. Please note this role is being advertised by NFP People on behalf of our client.
Jun 15, 2026
Full time
IT Infrastructure and Field Support Engineer We are looking for a skilled and motivated IT Infrastructure and Field Support Engineer to help deliver secure, reliable, and efficient technology services across the organisation. This is a varied and hands-on role, combining infrastructure support, field-based work, and involvement in technology projects that directly support services making a real difference to people's lives. Position: 6800 IT Infrastructure & Field Support Engineer Location: Remote Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available) Contract: Permanent Salary: £30,775.03 per annum Closing Date: 09/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role The IT Infrastructure & Field Support Engineer plays a key role in supporting, maintaining and improving the technology infrastructure to ensure secure, reliable and efficient services across the organisation. As an IT Infrastructure & Field Support Engineer to will be responsible for: providing technical support for systems and infrastructure contributing to the design and delivery of cost-effective solutions helping to maintain strong standards of security, resilience and service continuity You will work within an ITIL-aligned framework, collaborating closely with colleagues across Technology and with third-party suppliers to support service delivery, operational performance and the evolving needs of the charity. This role is remote (home based) but requires occasional travel across England and Wales, along with some out-of-hours work where necessary to support critical systems. About You You will need: Experience in a Service Desk or infrastructure support role Strong troubleshooting skills A structured, organised approach to managing workload Knowledge of Microsoft technologies Experience working in an ITIL environment and ideally exposure to networking and cloud infrastructure Strong communication skills and the ability to support a wide range of users and stakeholders You will be required to join the on-call rota following successful completion of their probation period. Appointment to this role is subject to successful Non-Police Personnel Vetting (NPPV) with Security Clearance (SC). Candidates must have been living and working in the UK for a minimum of 5 years to be eligible for this level of security vetting. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as IT, Infrastructure, IT Infrastructure, Field Support, IT Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Field Support Engineer, IT Support, Service Desk, IT Service Desk, 1st Line Support, 2nd Line Support, 3rd Line Support. Please note this role is being advertised by NFP People on behalf of our client.
2nd / 3rd Line IT Engineer. Leyland, Preston-Office based Monday to Friday. Reports To IT Manager Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring IT systems and infrastructure are reliable, secure, and support manufacturing operations effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement. Key Responsibilities Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support and maintain servers, networks, and core infrastructure to ensure maximum uptime of systems that support manufacturing and production Manage and support user accounts, permissions, and security Maintain IT documentation, procedures, and knowledge base ans assist with IT projects such as system upgrades, migrations, and implementations Monitor system performance and proactively identify improvements. Support backup, disaster recovery, and business continuity processes Work closely with production, engineering, and operations teams Liaise with third-party vendors and support providers Key Skills & Experience Proven experience in a 2nd or 3rd line IT support role Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365 / Office 365 Networking Knowledge of virtualisation Understanding of cybersecurity best practices Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable) Desirable Qualifications Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco) Degree or equivalent experience in IT or related field Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 15, 2026
Full time
2nd / 3rd Line IT Engineer. Leyland, Preston-Office based Monday to Friday. Reports To IT Manager Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring IT systems and infrastructure are reliable, secure, and support manufacturing operations effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement. Key Responsibilities Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support and maintain servers, networks, and core infrastructure to ensure maximum uptime of systems that support manufacturing and production Manage and support user accounts, permissions, and security Maintain IT documentation, procedures, and knowledge base ans assist with IT projects such as system upgrades, migrations, and implementations Monitor system performance and proactively identify improvements. Support backup, disaster recovery, and business continuity processes Work closely with production, engineering, and operations teams Liaise with third-party vendors and support providers Key Skills & Experience Proven experience in a 2nd or 3rd line IT support role Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365 / Office 365 Networking Knowledge of virtualisation Understanding of cybersecurity best practices Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable) Desirable Qualifications Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco) Degree or equivalent experience in IT or related field Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Network Engineer 12 Month FTC Glasgow - Hybrid Competitive Salary Do you have strong Cisco networking experience and a solid background in complex enterprise infrastructure? This is an opportunity to join a prestigious global law firm undertaking a significant cloud migration programme, where you will be delivering 3rd line operational support across a complex global network environment, sitting within a busy IT infrastructure team and covering both BAU and project-based activity. The role is ideal for someone equally comfortable with hands-on troubleshooting as they are engaging with stakeholders and third-party vendors, and who thrives in a highly regulated, process-driven environment. Key Responsibilities: Respond to, troubleshoot and resolve network issues raised via the ticketing system, providing top-level support across WAN and LAN technologies. Oversee and maintain network infrastructure, ensuring continued availability and reliability across the global estate. Ensure the network meets required security standards and controls, with a strong focus on Layer 7 technologies. Work with third-party vendors to identify root cause analysis on support issues. Support the implementation of new technologies, contributing to both BAU and project initiatives including the ongoing Azure cloud migration programme. Produce clear support documentation and technical implementation plans. Key Requirements: Comprehensive Cisco switching experience, including Nexus 3k and 9k environments. Strong knowledge of routing protocols including BGP, EIGRP and OSPF. In-depth experience with Palo Alto and/or Fortinet firewall technologies. HP Aruba wireless experience, including global deployments. SD-WAN experience, ideally with HP EdgeConnect devices. Solid VPN and MPLS network experience. CCNP, CCIE or equivalent knowledge. Comfortable working within structured change management processes in a highly regulated environment. Experience with cloud platforms, particularly Azure and ExpressRoute, is advantageous. Network Engineer 12 Month FTC Glasgow - Hybrid Competitive Salary Apply today to speak with VIQU in confidence or Belle Hegarty via the VIQU website. Know someone exceptional for this position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities.
Jun 15, 2026
Full time
Network Engineer 12 Month FTC Glasgow - Hybrid Competitive Salary Do you have strong Cisco networking experience and a solid background in complex enterprise infrastructure? This is an opportunity to join a prestigious global law firm undertaking a significant cloud migration programme, where you will be delivering 3rd line operational support across a complex global network environment, sitting within a busy IT infrastructure team and covering both BAU and project-based activity. The role is ideal for someone equally comfortable with hands-on troubleshooting as they are engaging with stakeholders and third-party vendors, and who thrives in a highly regulated, process-driven environment. Key Responsibilities: Respond to, troubleshoot and resolve network issues raised via the ticketing system, providing top-level support across WAN and LAN technologies. Oversee and maintain network infrastructure, ensuring continued availability and reliability across the global estate. Ensure the network meets required security standards and controls, with a strong focus on Layer 7 technologies. Work with third-party vendors to identify root cause analysis on support issues. Support the implementation of new technologies, contributing to both BAU and project initiatives including the ongoing Azure cloud migration programme. Produce clear support documentation and technical implementation plans. Key Requirements: Comprehensive Cisco switching experience, including Nexus 3k and 9k environments. Strong knowledge of routing protocols including BGP, EIGRP and OSPF. In-depth experience with Palo Alto and/or Fortinet firewall technologies. HP Aruba wireless experience, including global deployments. SD-WAN experience, ideally with HP EdgeConnect devices. Solid VPN and MPLS network experience. CCNP, CCIE or equivalent knowledge. Comfortable working within structured change management processes in a highly regulated environment. Experience with cloud platforms, particularly Azure and ExpressRoute, is advantageous. Network Engineer 12 Month FTC Glasgow - Hybrid Competitive Salary Apply today to speak with VIQU in confidence or Belle Hegarty via the VIQU website. Know someone exceptional for this position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities.
Adecco are pleased to be re recruiting for a Server and Cloud Engineer to work within the Lincolnshire Police Force Location: Nettleham, Lincoln Contract Type: Temporary Hourly Rate: 20.93 per hour End Date: June 2027 Working Pattern: Full Time, Monday to Friday Between the hours of 08:00am and 16:30pm, Hybrid Driving Required: Yes Are you a tech-savvy professional eager to make a difference in the public sector? Join our dynamic IT team as a Server and Cloud Engineer! You'll play a crucial role in ensuring the Lincolnshire Police Force maintains high availability and security standards in its IT systems. What You'll Do: Design, implement, and manage server and storage technologies. Collaborate with a team of specialists in a 3rd line capacity, ensuring security standards are met. Monitor system performance and maintain service availability using tools like SolarWinds. Provide 3rd line support for IT incidents, communicating effectively with staff at all levels. Participate in solution options analysis and product selection for new systems. Core Responsibilities: Administer and maintain hybrid server and storage technologies. Plan and document effective infrastructure support. Ensure data security through patch management and access control. Work closely with the Information Management Unit and Security Specialists to implement best practises. What We're Looking For: Experience with Microsoft Azure and Microsoft 365 cloud infrastructure (essential). Familiarity with virtualisation technologies such as VMware (essential). A background in working within an ITIL Framework (desirable). Ability to diagnose faults and provide technical support (essential). Strong communication skills and the ability to work both independently and as part of a team. Essential Qualifications: An industry accreditation such as MSITP/MCSE/MCSA (desirable). A degree or equivalent in a technology discipline (desirable). Full UK driving licence (desirable). Why You'll Love Working With Us: Professional Development: Opportunities to enhance your skills and grow your career. Supportive Team Environment: Work with passionate professionals who value collaboration and innovation. Impactful Work: Contribute to the safety and security of the community. If you are enthusiastic about technology and ready to contribute to the public sector, we want to hear from you! How to Apply: Send your CV and a brief cover letter highlighting your relevant experience to our recruitment team. Join us in making a difference through technology! Lincolnshire Police is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today and be part of our mission to serve and protect! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 15, 2026
Seasonal
Adecco are pleased to be re recruiting for a Server and Cloud Engineer to work within the Lincolnshire Police Force Location: Nettleham, Lincoln Contract Type: Temporary Hourly Rate: 20.93 per hour End Date: June 2027 Working Pattern: Full Time, Monday to Friday Between the hours of 08:00am and 16:30pm, Hybrid Driving Required: Yes Are you a tech-savvy professional eager to make a difference in the public sector? Join our dynamic IT team as a Server and Cloud Engineer! You'll play a crucial role in ensuring the Lincolnshire Police Force maintains high availability and security standards in its IT systems. What You'll Do: Design, implement, and manage server and storage technologies. Collaborate with a team of specialists in a 3rd line capacity, ensuring security standards are met. Monitor system performance and maintain service availability using tools like SolarWinds. Provide 3rd line support for IT incidents, communicating effectively with staff at all levels. Participate in solution options analysis and product selection for new systems. Core Responsibilities: Administer and maintain hybrid server and storage technologies. Plan and document effective infrastructure support. Ensure data security through patch management and access control. Work closely with the Information Management Unit and Security Specialists to implement best practises. What We're Looking For: Experience with Microsoft Azure and Microsoft 365 cloud infrastructure (essential). Familiarity with virtualisation technologies such as VMware (essential). A background in working within an ITIL Framework (desirable). Ability to diagnose faults and provide technical support (essential). Strong communication skills and the ability to work both independently and as part of a team. Essential Qualifications: An industry accreditation such as MSITP/MCSE/MCSA (desirable). A degree or equivalent in a technology discipline (desirable). Full UK driving licence (desirable). Why You'll Love Working With Us: Professional Development: Opportunities to enhance your skills and grow your career. Supportive Team Environment: Work with passionate professionals who value collaboration and innovation. Impactful Work: Contribute to the safety and security of the community. If you are enthusiastic about technology and ready to contribute to the public sector, we want to hear from you! How to Apply: Send your CV and a brief cover letter highlighting your relevant experience to our recruitment team. Join us in making a difference through technology! Lincolnshire Police is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today and be part of our mission to serve and protect! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Join a UK-wide Field Infrastructure team delivering critical IT services across multiple sites. You'll handle lifecycle management, advanced support, and infrastructure projects while travelling across the country. Client Details Our client is a leading organisation with a nationwide footprint, delivering essential services supported by robust and secure IT infrastructure. They are investing heavily in their technology estate, offering engineers the chance to work on large-scale, mission-critical systems in a dynamic and collaborative environment. Description As a Field Infrastructure Engineer, you will be responsible for maintaining, upgrading, and supporting a wide range of physical IT infrastructure across multiple UK locations. This includes servers, end-user devices, networking equipment, medical and imaging systems, and associated power and cooling technologies. You will manage the full lifecycle of infrastructure assets, supporting installation, relocation, upgrades, and decommissioning activities in line with SLAs. The role involves providing 3rd line support for complex issues, delivering on-site troubleshooting and root cause analysis, and collaborating with internal teams and external vendors to ensure high availability and performance. You will also contribute to infrastructure projects, new site rollouts, and continuous improvement initiatives, ensuring systems remain secure, compliant, and resilient across the estate. Profile A successful Field Infrastructure Engineer should have: Strong experience in infrastructure engineering across servers, networks, and end-user computing Knowledge of networking fundamentals (DHCP, DNS, IP) and advanced troubleshooting Experience providing 3rd line or higher technical support in complex environments Familiarity with ITIL service management practices Industry certifications such as CCNP, MCSE, or equivalent Experience in field-based roles requiring travel and site work Exposure to medical or imaging systems (desirable) Excellent communication and stakeholder management skills Job Offer Salary of 45,000 - 50,000 25 days holiday with option to buy more Private healthcare Retail discounts and subsidised gym membership Access to GP, mental health, and wellbeing services Annual healthcare allowance Cycle to Work scheme Additional lifestyle benefits If this sounds like an opportunity you'd be excited about, then reach out!
Jun 15, 2026
Full time
Join a UK-wide Field Infrastructure team delivering critical IT services across multiple sites. You'll handle lifecycle management, advanced support, and infrastructure projects while travelling across the country. Client Details Our client is a leading organisation with a nationwide footprint, delivering essential services supported by robust and secure IT infrastructure. They are investing heavily in their technology estate, offering engineers the chance to work on large-scale, mission-critical systems in a dynamic and collaborative environment. Description As a Field Infrastructure Engineer, you will be responsible for maintaining, upgrading, and supporting a wide range of physical IT infrastructure across multiple UK locations. This includes servers, end-user devices, networking equipment, medical and imaging systems, and associated power and cooling technologies. You will manage the full lifecycle of infrastructure assets, supporting installation, relocation, upgrades, and decommissioning activities in line with SLAs. The role involves providing 3rd line support for complex issues, delivering on-site troubleshooting and root cause analysis, and collaborating with internal teams and external vendors to ensure high availability and performance. You will also contribute to infrastructure projects, new site rollouts, and continuous improvement initiatives, ensuring systems remain secure, compliant, and resilient across the estate. Profile A successful Field Infrastructure Engineer should have: Strong experience in infrastructure engineering across servers, networks, and end-user computing Knowledge of networking fundamentals (DHCP, DNS, IP) and advanced troubleshooting Experience providing 3rd line or higher technical support in complex environments Familiarity with ITIL service management practices Industry certifications such as CCNP, MCSE, or equivalent Experience in field-based roles requiring travel and site work Exposure to medical or imaging systems (desirable) Excellent communication and stakeholder management skills Job Offer Salary of 45,000 - 50,000 25 days holiday with option to buy more Private healthcare Retail discounts and subsidised gym membership Access to GP, mental health, and wellbeing services Annual healthcare allowance Cycle to Work scheme Additional lifestyle benefits If this sounds like an opportunity you'd be excited about, then reach out!
Role: 3rd Line Network Engineer Location: Solihull (Fully On-Site) Salary: £40,000 - £45,000 Network IT are working with a growing and highly regarded managed services provider to recruit a 3rd Line Network Engineer . This is a senior technical role supporting complex, enterprise and ISP-level networks across a diverse customer base covering numerous sectors and industries with their own bespoke requirements. This is an excellent opportunity for an experienced engineer who thrives in high-impact environments, enjoys solving complex issues, and wants to work across a broad, modern networking stack. This role will require you to work Monday to Friday out of our clients Solihull office, please ensure you can accommodate to these circumstances before applying. Role Overview As a 3rd Line Network Engineer , you will provide advanced technical support and own escalated issues across end-to-end network environments. You will be responsible for diagnosing and resolving complex connectivity problems, ensuring the stability, performance, and security of mission-critical systems. You will work across the full network stack - from ISP backbone and WAN connectivity through to customer edge, Firewalls, LAN switching, and wireless infrastructure - playing a key role in maintaining high service standards and customer satisfaction. This role requires a highly analytical and detail-oriented professional who can manage multiple priorities, communicate clearly with stakeholders, and deliver under pressure. Key Responsibilities Provide 3rd line support across complex enterprise and ISP-level network environments Own and resolve escalated network incidents , performing deep technical diagnostics Support full-stack networking including WAN, LAN, routing, switching, Firewalls, wireless, and SD-WAN Troubleshoot issues across core backbone, circuits, customer edge, and on-site infrastructure Work across multi-vendor environments including Fortinet, Cisco Meraki, and Palo Alto Ensure high levels of network performance, availability, and reliability Maintain detailed documentation and update ITSM/ticketing systems (eg ServiceNow) Collaborate with internal teams and support knowledge sharing across the wider technical function Support customers in mission-critical environments , ensuring professionalism and accuracy at all times Essential Skills & Experience Proven experience in a 3rd Line Network Engineer or senior network support role Experience supporting large-scale, high-availability network environments (public sector, healthcare, education, or enterprise) Strong technical knowledge of: Routing protocols (BGP, TCP/IP stack) WAN/LAN networking Firewalls and network security Wireless networking and SD-WAN technologies Hands-on experience with FortiGate, Cisco Meraki, and Palo Alto Experience using ITSM platforms (ServiceNow desirable) CCNA certification (essential) CCNP certification (highly desirable)
Jun 15, 2026
Full time
Role: 3rd Line Network Engineer Location: Solihull (Fully On-Site) Salary: £40,000 - £45,000 Network IT are working with a growing and highly regarded managed services provider to recruit a 3rd Line Network Engineer . This is a senior technical role supporting complex, enterprise and ISP-level networks across a diverse customer base covering numerous sectors and industries with their own bespoke requirements. This is an excellent opportunity for an experienced engineer who thrives in high-impact environments, enjoys solving complex issues, and wants to work across a broad, modern networking stack. This role will require you to work Monday to Friday out of our clients Solihull office, please ensure you can accommodate to these circumstances before applying. Role Overview As a 3rd Line Network Engineer , you will provide advanced technical support and own escalated issues across end-to-end network environments. You will be responsible for diagnosing and resolving complex connectivity problems, ensuring the stability, performance, and security of mission-critical systems. You will work across the full network stack - from ISP backbone and WAN connectivity through to customer edge, Firewalls, LAN switching, and wireless infrastructure - playing a key role in maintaining high service standards and customer satisfaction. This role requires a highly analytical and detail-oriented professional who can manage multiple priorities, communicate clearly with stakeholders, and deliver under pressure. Key Responsibilities Provide 3rd line support across complex enterprise and ISP-level network environments Own and resolve escalated network incidents , performing deep technical diagnostics Support full-stack networking including WAN, LAN, routing, switching, Firewalls, wireless, and SD-WAN Troubleshoot issues across core backbone, circuits, customer edge, and on-site infrastructure Work across multi-vendor environments including Fortinet, Cisco Meraki, and Palo Alto Ensure high levels of network performance, availability, and reliability Maintain detailed documentation and update ITSM/ticketing systems (eg ServiceNow) Collaborate with internal teams and support knowledge sharing across the wider technical function Support customers in mission-critical environments , ensuring professionalism and accuracy at all times Essential Skills & Experience Proven experience in a 3rd Line Network Engineer or senior network support role Experience supporting large-scale, high-availability network environments (public sector, healthcare, education, or enterprise) Strong technical knowledge of: Routing protocols (BGP, TCP/IP stack) WAN/LAN networking Firewalls and network security Wireless networking and SD-WAN technologies Hands-on experience with FortiGate, Cisco Meraki, and Palo Alto Experience using ITSM platforms (ServiceNow desirable) CCNA certification (essential) CCNP certification (highly desirable)
Job Description Contract Manager - Governmental (Naval) East Grinstead Full time Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. As the Contract Manager you will be reporting to the Vice President - Marine & Governmental Business Unit, the Contract Manager - Governmental (Naval), is a Suitably Qualified and Experienced Person (SQEP) who will use Project Management Methodology alongside our core managements systems, to ensure that we deliver an effective and flexible service to our customers, on time, on quality, on cost, in line with applicable Defence Standards and the Rolls-Royce guiding principles as detailed in 'Our Code'. This involves inter-facing with both internal and external stakeholders to deliver a first experience by assuming full responsibility for all aspects of the Contract Management including management of all work resulting from customer contracts, including commercial and financial delegations and authorisation's, enabling day to day management and oversight of Naval and Governmental projects involving Rolls-Royce Solutions UK. Tasks include implementing and operating Project Governance, Reporting (inc, Planning), Risks & Opportunities Analysis, Dispute Resolution, Finance (inc, Cost Control and Commercial topics), Change Management and effective management of 3rd Party suppliers or contractors. Projects and tasks within other areas of the business may arise from time to time. What you will be doing: To promote a zero harm culture by ensuring that all HSQE requirements are met with all work that is carried out by the team. Ensure first class customer liaison including fulfilment of all reasonable customer requests. Responsible for maintaining project targets and deliverables. Capable of providing commercial (costing, contractual, legal) and technical (mechanical, electrical, controls, civils) expertise. Identify key Finance, Commercial, Commodity Management, Safety and Environmental Legislation compliance, Technical and Quality Assurance (QA) personnel to act as Subject Matter Experts (SME) and to support and expedite the range of activities specified in customer contracts. Establish and maintain the necessary project and technical experience and resources to define, conduct, place and manage sub-contracts. Provide commercial and technical reports as required to the management team. Maintain excellent liaison with all internal and parent company departments and participate generally in all departmental activities. Responsible for developing, coaching, training, supporting and communicating with colleagues across the organisation to meet project specific targets. When required to do so attend customer sites for project meetings to ensure achievement of deliverables, specification compliance and customer satisfaction. Responsible for delivering on customers detailed contractual and technical specification documents, and assisting with preparing detailed project plans and designs encompassing legal, commercial, mechanical, electrical and controls solutions. Participate in the delivery of the technical and commercial risk analysis and develop as necessary. Responsible for recommending preferred suppliers and subcontractors to engage following commercial and technical evaluation of proposals. Provide detailed instruction to contractors and suppliers of equipment or services required. Identify and interact with suppliers to ensure equipment supplied is technically suitable, value for money and delivered on time. Assume project P&L responsibility where applicable. Provide technical assistance to customers, operators and RRS Sales and Service depts. To undertake special duties and projects as required. The successful applicant will be required to travel within the UK & ROI as required and additionally required to spend time overseas. The job requires a disciplined individual who can deliver / communicate the high standards expected of a blue-chip company. Position Qualifications: Min 5 years relevant experience. Appropriate qualifications in Project and/or Programme Management or similar relevant qualification or demonstrable industry experience. GCSE English and Maths or equivalent. Must be fluent in both written and spoken English. Must have strong background in high level data analysis and end to end processes. Preferred requirements: Computer literate with good keyboard skills. Proficient in all Microsoft applications relevant to the role. On the job training will be provided for SAP and RRS business specific systems. Full and Clean Driving Licence, UK Passport Holder. Must be able to work well as part of a Team Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Type of Contract PermanentPandoLogic.
Jun 15, 2026
Full time
Job Description Contract Manager - Governmental (Naval) East Grinstead Full time Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. As the Contract Manager you will be reporting to the Vice President - Marine & Governmental Business Unit, the Contract Manager - Governmental (Naval), is a Suitably Qualified and Experienced Person (SQEP) who will use Project Management Methodology alongside our core managements systems, to ensure that we deliver an effective and flexible service to our customers, on time, on quality, on cost, in line with applicable Defence Standards and the Rolls-Royce guiding principles as detailed in 'Our Code'. This involves inter-facing with both internal and external stakeholders to deliver a first experience by assuming full responsibility for all aspects of the Contract Management including management of all work resulting from customer contracts, including commercial and financial delegations and authorisation's, enabling day to day management and oversight of Naval and Governmental projects involving Rolls-Royce Solutions UK. Tasks include implementing and operating Project Governance, Reporting (inc, Planning), Risks & Opportunities Analysis, Dispute Resolution, Finance (inc, Cost Control and Commercial topics), Change Management and effective management of 3rd Party suppliers or contractors. Projects and tasks within other areas of the business may arise from time to time. What you will be doing: To promote a zero harm culture by ensuring that all HSQE requirements are met with all work that is carried out by the team. Ensure first class customer liaison including fulfilment of all reasonable customer requests. Responsible for maintaining project targets and deliverables. Capable of providing commercial (costing, contractual, legal) and technical (mechanical, electrical, controls, civils) expertise. Identify key Finance, Commercial, Commodity Management, Safety and Environmental Legislation compliance, Technical and Quality Assurance (QA) personnel to act as Subject Matter Experts (SME) and to support and expedite the range of activities specified in customer contracts. Establish and maintain the necessary project and technical experience and resources to define, conduct, place and manage sub-contracts. Provide commercial and technical reports as required to the management team. Maintain excellent liaison with all internal and parent company departments and participate generally in all departmental activities. Responsible for developing, coaching, training, supporting and communicating with colleagues across the organisation to meet project specific targets. When required to do so attend customer sites for project meetings to ensure achievement of deliverables, specification compliance and customer satisfaction. Responsible for delivering on customers detailed contractual and technical specification documents, and assisting with preparing detailed project plans and designs encompassing legal, commercial, mechanical, electrical and controls solutions. Participate in the delivery of the technical and commercial risk analysis and develop as necessary. Responsible for recommending preferred suppliers and subcontractors to engage following commercial and technical evaluation of proposals. Provide detailed instruction to contractors and suppliers of equipment or services required. Identify and interact with suppliers to ensure equipment supplied is technically suitable, value for money and delivered on time. Assume project P&L responsibility where applicable. Provide technical assistance to customers, operators and RRS Sales and Service depts. To undertake special duties and projects as required. The successful applicant will be required to travel within the UK & ROI as required and additionally required to spend time overseas. The job requires a disciplined individual who can deliver / communicate the high standards expected of a blue-chip company. Position Qualifications: Min 5 years relevant experience. Appropriate qualifications in Project and/or Programme Management or similar relevant qualification or demonstrable industry experience. GCSE English and Maths or equivalent. Must be fluent in both written and spoken English. Must have strong background in high level data analysis and end to end processes. Preferred requirements: Computer literate with good keyboard skills. Proficient in all Microsoft applications relevant to the role. On the job training will be provided for SAP and RRS business specific systems. Full and Clean Driving Licence, UK Passport Holder. Must be able to work well as part of a Team Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Type of Contract PermanentPandoLogic.
Dynamics 365 CE Technical Lead City of London (hybrid - 2 days per week in office) Up to £86,000 + Excellent benefits A great opportunity has opened for an experienced Dynamics 365 CE Technical Lead to join a high-performing technology function delivering modern CRM solutions, high-quality engineering, and robust application support across a complex environment. This role suits someone who enjoys a blend of hands-on development, solution design, and 2nd/3rd-line application support, working closely with internal teams, suppliers, and partners to deliver secure, scalable, and reliable CRM platforms. The organisation is pleased to offer this on a hybrid basis with 2 days per week in their London office, therefore you must be within a reasonable commuting distance of this location. Responsibilities: Work with business users and SCRUM team to ensure business requirements are defined and agreed, co-ordinating requests for enhancements and developments for IT controlled applications. Work with the Development Manager to design, develop, optimize and support CRM applications following development best practices, using the appropriate tools and adhering to the most efficient development process. Deliver development and enhancement activities in support of the business raised change requests and releases working closely with the CDITO Teams, Partners and Suppliers Solution architecture and design Quality Assurance, including quality planning and controls for both the business and its suppliers Advice and guidance to business users in support of their application requirements Follow the IT Release Management process and control all IT application releases to the business environment including: Reviewing release planning Discovery, documentation, resolution and escalation of release dependencies, risks and issues Adherence to IT Change Management process and controls Formal communications to management and stakeholders Coordination of Environment and Configuration Management Coordinate release approval and closure Design, develop and optimise Dynamics 365 CE applications. Work with business users and SCRUM teams to refine requirements and deliver enhancements. Lead end-to-end release management, including planning, risk control, and change governance. Provide 2nd/3rd-line support, triaging incidents and coordinating with suppliers. Monitor CRM applications and proactively resolve issues. Contribute to solution architecture, documentation, and continuous improvement. Skills & Experience: Dynamics 365 CE customisation (workflows, plugins, APIs, integrations). Power Platform: Power Automate Azure services: Logic Apps, API Management, ADF, SSIS. Strong experience delivering data solutions in high-volume environments. Advanced T-SQL and SQL stored procedure expertise. KingswaySoft for integrations and migrations. CI/CD pipelines, Git branching, Visual Studio. Strong Agile/SCRUM background and understanding of OWASP Top 10.
Jun 15, 2026
Full time
Dynamics 365 CE Technical Lead City of London (hybrid - 2 days per week in office) Up to £86,000 + Excellent benefits A great opportunity has opened for an experienced Dynamics 365 CE Technical Lead to join a high-performing technology function delivering modern CRM solutions, high-quality engineering, and robust application support across a complex environment. This role suits someone who enjoys a blend of hands-on development, solution design, and 2nd/3rd-line application support, working closely with internal teams, suppliers, and partners to deliver secure, scalable, and reliable CRM platforms. The organisation is pleased to offer this on a hybrid basis with 2 days per week in their London office, therefore you must be within a reasonable commuting distance of this location. Responsibilities: Work with business users and SCRUM team to ensure business requirements are defined and agreed, co-ordinating requests for enhancements and developments for IT controlled applications. Work with the Development Manager to design, develop, optimize and support CRM applications following development best practices, using the appropriate tools and adhering to the most efficient development process. Deliver development and enhancement activities in support of the business raised change requests and releases working closely with the CDITO Teams, Partners and Suppliers Solution architecture and design Quality Assurance, including quality planning and controls for both the business and its suppliers Advice and guidance to business users in support of their application requirements Follow the IT Release Management process and control all IT application releases to the business environment including: Reviewing release planning Discovery, documentation, resolution and escalation of release dependencies, risks and issues Adherence to IT Change Management process and controls Formal communications to management and stakeholders Coordination of Environment and Configuration Management Coordinate release approval and closure Design, develop and optimise Dynamics 365 CE applications. Work with business users and SCRUM teams to refine requirements and deliver enhancements. Lead end-to-end release management, including planning, risk control, and change governance. Provide 2nd/3rd-line support, triaging incidents and coordinating with suppliers. Monitor CRM applications and proactively resolve issues. Contribute to solution architecture, documentation, and continuous improvement. Skills & Experience: Dynamics 365 CE customisation (workflows, plugins, APIs, integrations). Power Platform: Power Automate Azure services: Logic Apps, API Management, ADF, SSIS. Strong experience delivering data solutions in high-volume environments. Advanced T-SQL and SQL stored procedure expertise. KingswaySoft for integrations and migrations. CI/CD pipelines, Git branching, Visual Studio. Strong Agile/SCRUM background and understanding of OWASP Top 10.
Senior Network Engineer (Cisco/Palo Alto/SD-WAN) - 12 Month FTC Glasgow - Hybrid (2 Days in Office on Average) £56,000 + Benefits | No Sponsorship Available VIQU have partnered with a globally recognised professional services organisation undergoing a major cloud transformation programme and large-scale infrastructure evolution. As part of this growth, they are hiring a Senior Network Engineer to support a highly secure, enterprise-scale environment across both BAU operations and critical project work. This is a hands-on Network Engineer role focused on maintaining and improving a complex global network estate, while contributing to ongoing cloud and SD-WAN migration initiatives. You'll join a collaborative infrastructure team responsible for ensuring high availability, security, and performance across the organisation's core networking platforms. The role will involve a mix of operational support, troubleshooting, major incident involvement, and project delivery within a highly regulated environment. Key responsibilities: Deliver 3rd line network support across global WAN and LAN environments Support and troubleshoot Cisco networking infrastructure including Nexus 3K & 9K Manage and maintain Palo Alto and Fortinet Firewall technologies Support Aruba wireless environments, controllers, and HPE access points Assist with SD-WAN migration projects using HP EdgeConnect Work closely with vendors and internal teams on root cause analysis and problem management Support network security, VPN connectivity, QoS, routing protocols, and Layer 7 technologies Participate in out-of-hours support and weekend shift coverage Key requirements: Strong enterprise networking experience within Cisco environments Experience with Palo Alto and/or Fortinet Firewalls Knowledge of Aruba wireless technologies and SD-WAN Strong understanding of BGP, OSPF, EIGRP, VPNs, MPLS, and QoS Experience within highly regulated or process-driven environments Comfortable supporting both Legacy and modern infrastructure Previous experience in professional services environments would be advantageous CCNP, CCIE, or equivalent networking knowledge preferred Exposure to Azure networking or cloud connectivity is beneficial Shift Pattern: Friday to Monday 7am - 7pm shifts Initial onboarding period Monday-Friday in the Glasgow office Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton on (see below). Know someone great? Refer them and receive up to £1,000 if successful (terms apply).
Jun 15, 2026
Senior Network Engineer (Cisco/Palo Alto/SD-WAN) - 12 Month FTC Glasgow - Hybrid (2 Days in Office on Average) £56,000 + Benefits | No Sponsorship Available VIQU have partnered with a globally recognised professional services organisation undergoing a major cloud transformation programme and large-scale infrastructure evolution. As part of this growth, they are hiring a Senior Network Engineer to support a highly secure, enterprise-scale environment across both BAU operations and critical project work. This is a hands-on Network Engineer role focused on maintaining and improving a complex global network estate, while contributing to ongoing cloud and SD-WAN migration initiatives. You'll join a collaborative infrastructure team responsible for ensuring high availability, security, and performance across the organisation's core networking platforms. The role will involve a mix of operational support, troubleshooting, major incident involvement, and project delivery within a highly regulated environment. Key responsibilities: Deliver 3rd line network support across global WAN and LAN environments Support and troubleshoot Cisco networking infrastructure including Nexus 3K & 9K Manage and maintain Palo Alto and Fortinet Firewall technologies Support Aruba wireless environments, controllers, and HPE access points Assist with SD-WAN migration projects using HP EdgeConnect Work closely with vendors and internal teams on root cause analysis and problem management Support network security, VPN connectivity, QoS, routing protocols, and Layer 7 technologies Participate in out-of-hours support and weekend shift coverage Key requirements: Strong enterprise networking experience within Cisco environments Experience with Palo Alto and/or Fortinet Firewalls Knowledge of Aruba wireless technologies and SD-WAN Strong understanding of BGP, OSPF, EIGRP, VPNs, MPLS, and QoS Experience within highly regulated or process-driven environments Comfortable supporting both Legacy and modern infrastructure Previous experience in professional services environments would be advantageous CCNP, CCIE, or equivalent networking knowledge preferred Exposure to Azure networking or cloud connectivity is beneficial Shift Pattern: Friday to Monday 7am - 7pm shifts Initial onboarding period Monday-Friday in the Glasgow office Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton on (see below). Know someone great? Refer them and receive up to £1,000 if successful (terms apply).
The role: We are looking for a Senior Cloud Infrastructure Analyst to join our IT department in Bristol. At Simmons & Simmons, technology is central to delivering exceptional client service. We are seeking a talented and motivated Senior Cloud Infrastructure Analyst to join our Platforms team and help build, automate and operate the Azure platform underpinning our applications and services. This is a hands-on engineering role focused on designing and delivering secure, scalable and resilient cloud solutions in Microsoft Azure, using Infrastructure as Code and CI/CD automation as the default approach. You will work closely with architects, security and application teams to implement cloud platform patterns and enable delivery teams to deploy safely and consistently. You will be required to act as senior technical authority within the platforms team, supporting decision-making, mentoring engineers, and shaping the Azure roadmap. What will you do: Azure Infrastructure as Code (IaC) & CI/CD automation Build, deploy, and maintain Azure infrastructure using IaC (Bicep and/or Terraform) with peer review and version control. Strong familiarity working in IaC and pipelines to ensure quality, security and adherence to baseline standards. Cloud reliability, operations & incident/problem support (engineering-led) Act as a senior escalation point for complex Azure platform incidents; leading to troubleshoot, perform root cause analysis, and implement sustainable fixes (automation over repeated manual intervention). Monitor and improve platform health using Azure observability tooling (e.g., Azure Monitor, Log Analytics/KQL, Application Insights, Science Logic), and improve alerting and diagnostics. Lead reliability and resilience improvements such as such as performance tuning, resource optimisation, cost optimization using FinOps and provide availability enhancements, aligned to our service- level expectations. A senior analyst is expected to be a point of contact and escalation at all times, taking ownership of incident management, while providing 3rd & 4th level and technical support. Any experience working within the Agile framework using Scrum. Security, compliance & governance Embed security controls and compliance checks into delivery pipelines (DevSecOps approach), ensuring cloud systems are configured securely and remain compliant. Contribute to platform governance initiatives such as naming/tagging conventions, logging standards, Key Vault/secret patterns, and controlled change via Github Push/Pull requests. Work closely with Security and CISO stakeholders and the wider networks team to maintain a strong and compliant security posture across our Azure public cloud. What we are looking for: The role deliberately covers a relatively broad brief of technologies, targeted at enabling effective communication and efficient working practices. We would expect the role holder to be able to demonstrate a skill base that spans a range of the following topics and, where necessary, to demonstrate the aptitude and desire to develop to meet the entire brief. Knowledge of a range of enterprise IT application technologies, including a demonstrated track record in operating and administering or working with infrastructure applications as part of the: Microsoft Application Stack such as Exchange 365; Active Directory, AD connect, Azure site recovery (ASR) and Azure Virtual Desktop (AVD) and Azure SQL. Experience of working with VMware vSphere, HPE Servers & Storage, upgrades and maintenance procedures. Hands-on experience engineering solutions in Microsoft Azure, including a solid understanding of Azure IaaS and PaaS services (e.g., VMs, Storage, App Services, Front Door, API Management, Azure Functions, Azure SQL, Azure Networking). Strong experience with Infrastructure as Code in either (Bicep and/or Terraform; ARM knowledge acceptable where relevant). Practical experience with Azure DevOps (Pipelines, Repos, CI/CD concepts) and Git-based version control. Azure networking knowledge including VNETs, vWAN, ExpressRoute, VPN gateways, hub-and-spoke, and traffic management concepts. Azure security fundamentals including Managed Identities, Key Vault, Conditional Access, Defender for Cloud/Security Centre. Strong scripting capability in PowerShell (and/or Bash), and the ability to automate operational tasks and deployments. Strong troubleshooting mindset: diagnosing complex issues and driving them to resolution with appropriate escalation and RCA. Clear communication skills, including the ability to explain technical topics in plain English in a professional services environment. A Strong problem-solver with proactive, engineering-led mindset. Self-motivated technical lead and mentor. Comfortable working as a senior engineer in a collaborative, geographically diverse and inclusive team. Preferably either: 5-years relevant experience working in a similar role, or a qualification in Computer Science or Engineering or Microsoft accredited Azure Certifications (e.g., Azure Administrator / DevOps / Cloud Engineering) and relevant experience working in a similar role. Excellent Knowledge of the Azure and Windows Stack. Career Level: The career level assigned to this role is level 3. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues . click apply for full job details
Jun 15, 2026
Full time
The role: We are looking for a Senior Cloud Infrastructure Analyst to join our IT department in Bristol. At Simmons & Simmons, technology is central to delivering exceptional client service. We are seeking a talented and motivated Senior Cloud Infrastructure Analyst to join our Platforms team and help build, automate and operate the Azure platform underpinning our applications and services. This is a hands-on engineering role focused on designing and delivering secure, scalable and resilient cloud solutions in Microsoft Azure, using Infrastructure as Code and CI/CD automation as the default approach. You will work closely with architects, security and application teams to implement cloud platform patterns and enable delivery teams to deploy safely and consistently. You will be required to act as senior technical authority within the platforms team, supporting decision-making, mentoring engineers, and shaping the Azure roadmap. What will you do: Azure Infrastructure as Code (IaC) & CI/CD automation Build, deploy, and maintain Azure infrastructure using IaC (Bicep and/or Terraform) with peer review and version control. Strong familiarity working in IaC and pipelines to ensure quality, security and adherence to baseline standards. Cloud reliability, operations & incident/problem support (engineering-led) Act as a senior escalation point for complex Azure platform incidents; leading to troubleshoot, perform root cause analysis, and implement sustainable fixes (automation over repeated manual intervention). Monitor and improve platform health using Azure observability tooling (e.g., Azure Monitor, Log Analytics/KQL, Application Insights, Science Logic), and improve alerting and diagnostics. Lead reliability and resilience improvements such as such as performance tuning, resource optimisation, cost optimization using FinOps and provide availability enhancements, aligned to our service- level expectations. A senior analyst is expected to be a point of contact and escalation at all times, taking ownership of incident management, while providing 3rd & 4th level and technical support. Any experience working within the Agile framework using Scrum. Security, compliance & governance Embed security controls and compliance checks into delivery pipelines (DevSecOps approach), ensuring cloud systems are configured securely and remain compliant. Contribute to platform governance initiatives such as naming/tagging conventions, logging standards, Key Vault/secret patterns, and controlled change via Github Push/Pull requests. Work closely with Security and CISO stakeholders and the wider networks team to maintain a strong and compliant security posture across our Azure public cloud. What we are looking for: The role deliberately covers a relatively broad brief of technologies, targeted at enabling effective communication and efficient working practices. We would expect the role holder to be able to demonstrate a skill base that spans a range of the following topics and, where necessary, to demonstrate the aptitude and desire to develop to meet the entire brief. Knowledge of a range of enterprise IT application technologies, including a demonstrated track record in operating and administering or working with infrastructure applications as part of the: Microsoft Application Stack such as Exchange 365; Active Directory, AD connect, Azure site recovery (ASR) and Azure Virtual Desktop (AVD) and Azure SQL. Experience of working with VMware vSphere, HPE Servers & Storage, upgrades and maintenance procedures. Hands-on experience engineering solutions in Microsoft Azure, including a solid understanding of Azure IaaS and PaaS services (e.g., VMs, Storage, App Services, Front Door, API Management, Azure Functions, Azure SQL, Azure Networking). Strong experience with Infrastructure as Code in either (Bicep and/or Terraform; ARM knowledge acceptable where relevant). Practical experience with Azure DevOps (Pipelines, Repos, CI/CD concepts) and Git-based version control. Azure networking knowledge including VNETs, vWAN, ExpressRoute, VPN gateways, hub-and-spoke, and traffic management concepts. Azure security fundamentals including Managed Identities, Key Vault, Conditional Access, Defender for Cloud/Security Centre. Strong scripting capability in PowerShell (and/or Bash), and the ability to automate operational tasks and deployments. Strong troubleshooting mindset: diagnosing complex issues and driving them to resolution with appropriate escalation and RCA. Clear communication skills, including the ability to explain technical topics in plain English in a professional services environment. A Strong problem-solver with proactive, engineering-led mindset. Self-motivated technical lead and mentor. Comfortable working as a senior engineer in a collaborative, geographically diverse and inclusive team. Preferably either: 5-years relevant experience working in a similar role, or a qualification in Computer Science or Engineering or Microsoft accredited Azure Certifications (e.g., Azure Administrator / DevOps / Cloud Engineering) and relevant experience working in a similar role. Excellent Knowledge of the Azure and Windows Stack. Career Level: The career level assigned to this role is level 3. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues . click apply for full job details
We are currently recruiting for an experienced Application Packager to work a 9-month contract for our client in 100% on-site in London. As a member of the Desktop Service Technical Specialist Team, you will be responsible for supporting the various systems within the remit of the Enterprise Desktop Service. Including completing monthly routine tasks such as Patch and image cycles and routine releases such as Group Policy changes. Providing 3rd line technical support and troubleshooting of incidents and issues escalated to the Desktop Service for resolution. Assisting Project driven or Service Improvement activates, such as complete small systems designs, image designs, MECM and MDT implementations and other general technical activities If you feel you have the skills and experience needed for this role; please do apply now. By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).
Jun 15, 2026
Contractor
We are currently recruiting for an experienced Application Packager to work a 9-month contract for our client in 100% on-site in London. As a member of the Desktop Service Technical Specialist Team, you will be responsible for supporting the various systems within the remit of the Enterprise Desktop Service. Including completing monthly routine tasks such as Patch and image cycles and routine releases such as Group Policy changes. Providing 3rd line technical support and troubleshooting of incidents and issues escalated to the Desktop Service for resolution. Assisting Project driven or Service Improvement activates, such as complete small systems designs, image designs, MECM and MDT implementations and other general technical activities If you feel you have the skills and experience needed for this role; please do apply now. By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).
Location Hybrid working out of any Scottish Forestry office, with occasional travel to our Edinburgh office (Saughton House) required. About the job Job summary About the team This post sits in the Digital Transformation Team within the Transformation and Corporate Services function in Scottish Forestry (SF). This function is responsible for leading organisation-wide change and improvement. The Digital Transformation team (DTT) provide development, maintenance and support of operational delivery systems, in particular SF's case management system, as well as management information systems. The Test Manager post will report to the Digital Service Manager and will lead the test team and be responsible for assuring and minimising the potential risk of systems delivered by development teams or 3rd party vendors. Job description What you will do The Test Manager is responsible for defining, implementing, and overseeing the testing strategy and processes to ensure the delivery of high-quality digital services. This is a hands-on Test Manager role, requiring both strategic coordination and detailed test execution. This role ensures that all products and systems meet agreed standards, function as intended, and provide a seamless experience for users. The Test Manager will lead the test team, manage all testing phases and approaches, and collaborate with stakeholders to align testing activities with business priorities and project timelines. Main Duties Key Focus Areas: Lead system testing strategy and planning, involving key roles across the DTT; Head of Innovation, Head of PMO, Senior Business Analyst, Digital Services Manager Develop and manage comprehensive test plans, leading test team to deliver, and working with Developers, Product Owner, Live Support team Team Management: Lead, mentor, and line manage tester(s), ensuring effective resource allocation and skills development. Stakeholder Engagement: Communicate testing progress, risks, and outcomes clearly to project teams and senior management. Collaborate with project managers, developers, and business stakeholders to align testing activities with delivery timelines. Collaborate with Product Owner and Live Support Manager to prepare and plan release schedules. Coordinate with colleagues in L&SD, Live Support, SMEs, and Operational Leads to plan learning programme which provides a good experience to new staff, ongoing learning for existing staff and case type specific learning when new functionalities are released. Person specification Success Profile The Success Profile below set outs the essential and desirable elements that make up the vacant position - you'll be expected to demonstrate these element in your application and/or during your interview and/or assessment. Experience Essential: Proven experience in software testing, within a management or coordination role. Experience in enterprise-level systems or case management platforms. Experience in use of automated testing tools. Familiarity with business-critical systems and compliance requirements. Strong experience coordinating User Acceptance Test (UAT) with business users. Demonstratable experience creating and managing test plans, scripts, and execution cycles. Previous involvement in digital transformation projects or large-scale system rollouts. Experience of using recognised project and programme methodologies (i.e. Agile, Prince 2). Desirable: Test Manager or equivalent certification e.g. ISTQB or ISEB. Experience with Agile/Scrum environments. Knowledge of risk-based testing. Familiar with exploratory testing techniques. Understanding of public sector systems or regulatory frameworks. Knowledge and experience of Jira Knowledge and experience of delivering government digital standards, for example SG Digital Scotland Service Standard or GDS Digital by Default.
Jun 15, 2026
Full time
Location Hybrid working out of any Scottish Forestry office, with occasional travel to our Edinburgh office (Saughton House) required. About the job Job summary About the team This post sits in the Digital Transformation Team within the Transformation and Corporate Services function in Scottish Forestry (SF). This function is responsible for leading organisation-wide change and improvement. The Digital Transformation team (DTT) provide development, maintenance and support of operational delivery systems, in particular SF's case management system, as well as management information systems. The Test Manager post will report to the Digital Service Manager and will lead the test team and be responsible for assuring and minimising the potential risk of systems delivered by development teams or 3rd party vendors. Job description What you will do The Test Manager is responsible for defining, implementing, and overseeing the testing strategy and processes to ensure the delivery of high-quality digital services. This is a hands-on Test Manager role, requiring both strategic coordination and detailed test execution. This role ensures that all products and systems meet agreed standards, function as intended, and provide a seamless experience for users. The Test Manager will lead the test team, manage all testing phases and approaches, and collaborate with stakeholders to align testing activities with business priorities and project timelines. Main Duties Key Focus Areas: Lead system testing strategy and planning, involving key roles across the DTT; Head of Innovation, Head of PMO, Senior Business Analyst, Digital Services Manager Develop and manage comprehensive test plans, leading test team to deliver, and working with Developers, Product Owner, Live Support team Team Management: Lead, mentor, and line manage tester(s), ensuring effective resource allocation and skills development. Stakeholder Engagement: Communicate testing progress, risks, and outcomes clearly to project teams and senior management. Collaborate with project managers, developers, and business stakeholders to align testing activities with delivery timelines. Collaborate with Product Owner and Live Support Manager to prepare and plan release schedules. Coordinate with colleagues in L&SD, Live Support, SMEs, and Operational Leads to plan learning programme which provides a good experience to new staff, ongoing learning for existing staff and case type specific learning when new functionalities are released. Person specification Success Profile The Success Profile below set outs the essential and desirable elements that make up the vacant position - you'll be expected to demonstrate these element in your application and/or during your interview and/or assessment. Experience Essential: Proven experience in software testing, within a management or coordination role. Experience in enterprise-level systems or case management platforms. Experience in use of automated testing tools. Familiarity with business-critical systems and compliance requirements. Strong experience coordinating User Acceptance Test (UAT) with business users. Demonstratable experience creating and managing test plans, scripts, and execution cycles. Previous involvement in digital transformation projects or large-scale system rollouts. Experience of using recognised project and programme methodologies (i.e. Agile, Prince 2). Desirable: Test Manager or equivalent certification e.g. ISTQB or ISEB. Experience with Agile/Scrum environments. Knowledge of risk-based testing. Familiar with exploratory testing techniques. Understanding of public sector systems or regulatory frameworks. Knowledge and experience of Jira Knowledge and experience of delivering government digital standards, for example SG Digital Scotland Service Standard or GDS Digital by Default.
Introduction With 80 million passengers passing through our airport each year, it takes hundreds of systems, platforms and networks to keep our airport running smoothly, 24 hours a day, 365 days a year. Join us, and you ll thrive on the buzz of providing the technology, data, cyber and digital capabilities that run all the services you d expect to see in a city and more. Tech at Heathrow isn t typical the scale and non-stop nature of our airport make it truly unique. Our Data, Digital and Technology team are leading the way in innovations that will make our airport more efficient, resilient and competitive, in an increasingly digital marketplace, as well as keeping Heathrow safe and secure. Every day will test your skills and give you the opportunity to make your mark. We re constantly looking for new ways to help Heathrow transform and grow, responding to the changing needs of passengers, colleagues and partner businesses. It means the chance to work on a huge variety of inspiring projects and to develop in lots of exciting directions. Our team covers technology, cyber defence, data and digital, offering one-of-a kind careers you won t find anywhere else. Job Description Responsible for the definition, communication and implementation of Heathrow Technology architectures and roadmaps to implement Technology strategy and goals, in support of business priorities for the relevant domain area. To provide governance, expertise and leadership within Technology as associated with their business domain across HAL Technology Teams and the wider 3rd party and support partner network. Your role will involve Develop and maintain policies, architectures, frameworks, roadmaps, and technical standards for Business domain that deliver the strategic Technology goals, business priorities and comply with HAL s technical and industry/regulatory standards. To take part in the technology Governance processes providing specialist knowledge and assurance that Project designs are fit for purpose and comply to HAL Standards and guidelines. Provide solution/technology design oversight, design quality, assurance, and advice to ensure compliance of projects and programmes (and services) to architectural standards and roadmaps, resolving or escalating potential non-compliance issues. Ensure technical knowledge and integrity of Products and Solutions is transitioned into the BAU/Support organisation. Develop innovative solution architectures that are cohesive, fit for purpose and ensure cost effective delivery (and OpEx) of Technology strategy and business priorities. Assess emerging industry trends and anticipate and develop potential strategic Technology solutions to exploit for business benefit within governance processes These skills are essential Proven track record of developing large scale, pragmatic, business centric solutions to solve critical business challenges. Strong capability in defining architectural direction and harnessing innovation for business benefit. Skilled in building, maintaining, and influencing relationships with a range of stakeholders. Previous experience as design authority for a project portfolio or major programme. Demonstrate sound decision making when dealing with a major outsource supplier. About us There s something so special about working at the world s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there s no place like Heathrow. Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we ll support you to be at your best inside and outside work. And of course, we ll provide varied learning and development opportunities too. Here you ll find everything you need for a fulfilling career journey that can take you in exciting directions. Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You ll need to be based in the UK and within a commutable distance to Heathrow. Sustainable Travel to work Heathrow s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access. Equal Opportunities As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality. Apply Before 24/06/2026, 23:59
Jun 15, 2026
Full time
Introduction With 80 million passengers passing through our airport each year, it takes hundreds of systems, platforms and networks to keep our airport running smoothly, 24 hours a day, 365 days a year. Join us, and you ll thrive on the buzz of providing the technology, data, cyber and digital capabilities that run all the services you d expect to see in a city and more. Tech at Heathrow isn t typical the scale and non-stop nature of our airport make it truly unique. Our Data, Digital and Technology team are leading the way in innovations that will make our airport more efficient, resilient and competitive, in an increasingly digital marketplace, as well as keeping Heathrow safe and secure. Every day will test your skills and give you the opportunity to make your mark. We re constantly looking for new ways to help Heathrow transform and grow, responding to the changing needs of passengers, colleagues and partner businesses. It means the chance to work on a huge variety of inspiring projects and to develop in lots of exciting directions. Our team covers technology, cyber defence, data and digital, offering one-of-a kind careers you won t find anywhere else. Job Description Responsible for the definition, communication and implementation of Heathrow Technology architectures and roadmaps to implement Technology strategy and goals, in support of business priorities for the relevant domain area. To provide governance, expertise and leadership within Technology as associated with their business domain across HAL Technology Teams and the wider 3rd party and support partner network. Your role will involve Develop and maintain policies, architectures, frameworks, roadmaps, and technical standards for Business domain that deliver the strategic Technology goals, business priorities and comply with HAL s technical and industry/regulatory standards. To take part in the technology Governance processes providing specialist knowledge and assurance that Project designs are fit for purpose and comply to HAL Standards and guidelines. Provide solution/technology design oversight, design quality, assurance, and advice to ensure compliance of projects and programmes (and services) to architectural standards and roadmaps, resolving or escalating potential non-compliance issues. Ensure technical knowledge and integrity of Products and Solutions is transitioned into the BAU/Support organisation. Develop innovative solution architectures that are cohesive, fit for purpose and ensure cost effective delivery (and OpEx) of Technology strategy and business priorities. Assess emerging industry trends and anticipate and develop potential strategic Technology solutions to exploit for business benefit within governance processes These skills are essential Proven track record of developing large scale, pragmatic, business centric solutions to solve critical business challenges. Strong capability in defining architectural direction and harnessing innovation for business benefit. Skilled in building, maintaining, and influencing relationships with a range of stakeholders. Previous experience as design authority for a project portfolio or major programme. Demonstrate sound decision making when dealing with a major outsource supplier. About us There s something so special about working at the world s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there s no place like Heathrow. Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we ll support you to be at your best inside and outside work. And of course, we ll provide varied learning and development opportunities too. Here you ll find everything you need for a fulfilling career journey that can take you in exciting directions. Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You ll need to be based in the UK and within a commutable distance to Heathrow. Sustainable Travel to work Heathrow s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access. Equal Opportunities As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality. Apply Before 24/06/2026, 23:59