Commercial Partnerships Manager, Travel Media Events (London / Hybrid), 45-55k + 30% OTE. A commercially driven role at the heart of a growing travel media business, focused on generating revenue through partnerships, sponsorships and new business. As Sales and Event Manager, you will drive sales across print and digital media platforms and event series, build strong relationships with travel, cruise, hospitality and tourism partners, and deliver against ambitious revenue targets while leading successful industry events. Commercial Partnerships Manager Key Responsibilities Drive commercial revenue through sponsorship, partnerships and new business development Sell and secure sponsorship across events, print and digital media platforms Build and manage strong relationships with cruise lines, travel partners, tourism boards and hoteliers. Own and deliver industry events end-to-end, ensuring strong ROI and smooth execution Create compelling commercial proposals and identify new revenue opportunities Work with editorial and marketing teams to grow audience engagement and digital reach Track performance against revenue targets and deliver post-event analysis Commercial Partnerships Manager Skills & Experience Proven B2B sales, commercial, events or training experience gained in the travel or cruise sector. Confident relationship builder and presenter Commercially minded, ideally with experience delivering events or training and managing stakeholders Comfortable working across events, digital, print and social channels Self-starter who thrives in a fast-paced environment Commercial Partnerships Manager Additional Details 30% on-target bonus paid quarterly (linked to KPIs) Basic salary in the region of 45,000 - 55,000 per annum depending on experience Hybrid working (3 days London, 2 days remote) Regular travel to deliver events, attend client meetings and industry events will be required
May 07, 2026
Full time
Commercial Partnerships Manager, Travel Media Events (London / Hybrid), 45-55k + 30% OTE. A commercially driven role at the heart of a growing travel media business, focused on generating revenue through partnerships, sponsorships and new business. As Sales and Event Manager, you will drive sales across print and digital media platforms and event series, build strong relationships with travel, cruise, hospitality and tourism partners, and deliver against ambitious revenue targets while leading successful industry events. Commercial Partnerships Manager Key Responsibilities Drive commercial revenue through sponsorship, partnerships and new business development Sell and secure sponsorship across events, print and digital media platforms Build and manage strong relationships with cruise lines, travel partners, tourism boards and hoteliers. Own and deliver industry events end-to-end, ensuring strong ROI and smooth execution Create compelling commercial proposals and identify new revenue opportunities Work with editorial and marketing teams to grow audience engagement and digital reach Track performance against revenue targets and deliver post-event analysis Commercial Partnerships Manager Skills & Experience Proven B2B sales, commercial, events or training experience gained in the travel or cruise sector. Confident relationship builder and presenter Commercially minded, ideally with experience delivering events or training and managing stakeholders Comfortable working across events, digital, print and social channels Self-starter who thrives in a fast-paced environment Commercial Partnerships Manager Additional Details 30% on-target bonus paid quarterly (linked to KPIs) Basic salary in the region of 45,000 - 55,000 per annum depending on experience Hybrid working (3 days London, 2 days remote) Regular travel to deliver events, attend client meetings and industry events will be required
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Overview: We are seeking an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes. You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful digital services at scale. Key Responsibilities: Performance Leadership & Strategic Measurement Lead and embed performance analysis across complex services or delivery areas Design and implement performance measurement frameworks, including KPIs and user-focused metrics Ensure alignment with Government Digital Service (GDS) standards and best practices Establish and maintain high-quality performance analytics standards Insight Generation & Decision Support Analyse data from multiple sources (user, service, and operational data) to generate actionable insights Translate complex data into clear narratives, dashboards, and recommendations Support teams in designing and iterating services with measurable outcomes Collaboration Across Digital Teams Work closely with Product Managers, Delivery Managers, User Researchers, Designers, and Data Scientists Provide guidance on measurement strategies and interpretation of results Support decision-making in complex and ambiguous environments Capability Building & Leadership Coach and mentor analysts, ensuring quality and consistency in outputs Contribute to and lead communities of practice within performance analytics Define and promote standards, tools, and best practices Required Skills & Experience: Extensive experience in performance analysis for digital services, ideally within large-scale or complex environments Strong expertise in designing performance measurement frameworks, KPIs, and user-focused metrics Proven ability to generate insights from multiple data sources and provide data-driven recommendations Strong stakeholder management and influencing skills, including engagement with senior leadership Excellent communication and data storytelling skills Advanced experience with analytical tools such as: SQL Web analytics platforms (eg, Google Analytics) Dashboarding tools (eg, Power BI, Looker Studio) Desirable Experience: Experience working on public sector or government digital services Experience defining performance strategies across multiple teams or programmes Experience mentoring or leading analyst teams Experience working in hybrid or distributed delivery environments Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
May 07, 2026
Contractor
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Overview: We are seeking an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes. You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful digital services at scale. Key Responsibilities: Performance Leadership & Strategic Measurement Lead and embed performance analysis across complex services or delivery areas Design and implement performance measurement frameworks, including KPIs and user-focused metrics Ensure alignment with Government Digital Service (GDS) standards and best practices Establish and maintain high-quality performance analytics standards Insight Generation & Decision Support Analyse data from multiple sources (user, service, and operational data) to generate actionable insights Translate complex data into clear narratives, dashboards, and recommendations Support teams in designing and iterating services with measurable outcomes Collaboration Across Digital Teams Work closely with Product Managers, Delivery Managers, User Researchers, Designers, and Data Scientists Provide guidance on measurement strategies and interpretation of results Support decision-making in complex and ambiguous environments Capability Building & Leadership Coach and mentor analysts, ensuring quality and consistency in outputs Contribute to and lead communities of practice within performance analytics Define and promote standards, tools, and best practices Required Skills & Experience: Extensive experience in performance analysis for digital services, ideally within large-scale or complex environments Strong expertise in designing performance measurement frameworks, KPIs, and user-focused metrics Proven ability to generate insights from multiple data sources and provide data-driven recommendations Strong stakeholder management and influencing skills, including engagement with senior leadership Excellent communication and data storytelling skills Advanced experience with analytical tools such as: SQL Web analytics platforms (eg, Google Analytics) Dashboarding tools (eg, Power BI, Looker Studio) Desirable Experience: Experience working on public sector or government digital services Experience defining performance strategies across multiple teams or programmes Experience mentoring or leading analyst teams Experience working in hybrid or distributed delivery environments Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement. Key Responsibilities 1. Leadership & Management Provide clear leadership to the administrative and domestic team Foster a positive, inclusive, and accountable workplace culture Oversee recruitment, retention, and development of staff Implement systems and processes to support high quality care and improve operational efficiency Ensure effective use of clinical systems and digital services Lead on policies and HR processes 2. Strategic Oversight Contribute to and implement the organisation s strategic plan Identify growth opportunities and service improvements Monitor performance against KPIs and drive continuous improvement Lead change management initiatives 3. Quality & Compliance Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements) Oversee audits, inspections, and action plans Maintain high standards of clinical governance and safeguarding Ensure robust policies and procedures are in place and followed 4. Operational Management Ensure safe staffing levels and effective rota management for the administration and domestic team Monitor occupancy levels and admissions processes Manage incidents, complaints, and risk effectively 5. Financial Management Manage budgets, financial planning and reporting Monitor income streams including OCC contracts and self-funding residents. Work with accountants and the finance officer to ensure financial stability Ensure efficient use of resources without compromising care quality Identify opportunities to improve income generation and operational efficiency. 6. Procurement & Resource Management Lead procurement strategy for equipment, supplies, and services Negotiate contracts and maintain supplier performance Ensure value for money and compliance with procurement policies 7. Stakeholder Engagement Build strong relationships with families, and external partners Liaise with local authorities Represent the organisation professionally in all interactions 8. Safeguarding & Risk Management Ensure robust safeguarding practices are embedded Lead on risk assessments and mitigation strategies Promote a culture of safety and transparency Person Specification Essential Qualifications & Experience Proven experience in a senior management role within health or social care Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards) Demonstrable experience in staff leadership and team development Experience in financial management and budget control Experience in procurement and contract management Desirable Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care) Experience managing care services Skills & Competencies Leadership Strong, confident, and empathetic leadership style Ability to motivate and inspire teams Strategic Thinking Ability to think long-term and align operations with organisational goals Data-driven decision-making Communication Excellent verbal and written communication skills Ability to engage effectively with diverse stakeholders Operational Excellence Strong organisational and problem-solving skills Ability to manage competing priorities Financial & Commercial Awareness Understanding of budgets, cost control, and financial reporting Commercial awareness in procurement and service delivery Personal Attributes Compassionate and values-driven Resilient and adaptable High integrity and professionalism Key Performance Indicators (KPIs) Regulatory inspection ratings (e.g. Care Quality Commission) Occupancy rates Staff turnover and retention Budget adherence Resident and family satisfaction Working Conditions On-site role, with participation in the on-call rota out of hours Other Requirements Enhanced DBS check Right to work in the UK Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team. Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on. Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.
May 07, 2026
Full time
To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement. Key Responsibilities 1. Leadership & Management Provide clear leadership to the administrative and domestic team Foster a positive, inclusive, and accountable workplace culture Oversee recruitment, retention, and development of staff Implement systems and processes to support high quality care and improve operational efficiency Ensure effective use of clinical systems and digital services Lead on policies and HR processes 2. Strategic Oversight Contribute to and implement the organisation s strategic plan Identify growth opportunities and service improvements Monitor performance against KPIs and drive continuous improvement Lead change management initiatives 3. Quality & Compliance Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements) Oversee audits, inspections, and action plans Maintain high standards of clinical governance and safeguarding Ensure robust policies and procedures are in place and followed 4. Operational Management Ensure safe staffing levels and effective rota management for the administration and domestic team Monitor occupancy levels and admissions processes Manage incidents, complaints, and risk effectively 5. Financial Management Manage budgets, financial planning and reporting Monitor income streams including OCC contracts and self-funding residents. Work with accountants and the finance officer to ensure financial stability Ensure efficient use of resources without compromising care quality Identify opportunities to improve income generation and operational efficiency. 6. Procurement & Resource Management Lead procurement strategy for equipment, supplies, and services Negotiate contracts and maintain supplier performance Ensure value for money and compliance with procurement policies 7. Stakeholder Engagement Build strong relationships with families, and external partners Liaise with local authorities Represent the organisation professionally in all interactions 8. Safeguarding & Risk Management Ensure robust safeguarding practices are embedded Lead on risk assessments and mitigation strategies Promote a culture of safety and transparency Person Specification Essential Qualifications & Experience Proven experience in a senior management role within health or social care Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards) Demonstrable experience in staff leadership and team development Experience in financial management and budget control Experience in procurement and contract management Desirable Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care) Experience managing care services Skills & Competencies Leadership Strong, confident, and empathetic leadership style Ability to motivate and inspire teams Strategic Thinking Ability to think long-term and align operations with organisational goals Data-driven decision-making Communication Excellent verbal and written communication skills Ability to engage effectively with diverse stakeholders Operational Excellence Strong organisational and problem-solving skills Ability to manage competing priorities Financial & Commercial Awareness Understanding of budgets, cost control, and financial reporting Commercial awareness in procurement and service delivery Personal Attributes Compassionate and values-driven Resilient and adaptable High integrity and professionalism Key Performance Indicators (KPIs) Regulatory inspection ratings (e.g. Care Quality Commission) Occupancy rates Staff turnover and retention Budget adherence Resident and family satisfaction Working Conditions On-site role, with participation in the on-call rota out of hours Other Requirements Enhanced DBS check Right to work in the UK Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team. Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on. Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.
Role Purpose: This role is accountable for delivering exceptional service and operational execution across all floors at the Piccadilly flagship, supporting the 5 Year Plan ambition of achieving 90% service scores and unforgettable guest experiences. Working closely with the Head of Retail, the role leads the service proposition for Piccadilly, with a particular focus on Retail Services and Guest Experiences. It plays a key role in evolving Piccadilly as a globally renowned flagship, ensuring service excellence, innovation and strong operational foundations. A significant emphasis is placed on visible leadership, standards, and partnership working, including close collaboration with Hospitality partners on the Food & Drink Studio and other experiential spaces. Reports to: Head of Retail - Piccadilly Direct Reports: Retail Managers - Piccadilly Key interfaces: The role holder will work cross-functionally with Retail, Hospitality, Buying & Merchandising, Marketing, VM, HR, Stock Integrity, Regional Stores and external partners, as well as hosting senior stakeholders and VIP guests. Key Responsibilities 1. Service, Standards and Guest Experience Embed a culture of service excellence across all floors. Own and drive high standards across POS, presentation, replenishment, cleanliness and grooming. Deliver retail theatre, activations and experiential moments with a clear annual calendar. Identify and test innovation to enhance service delivery and guest experience. 2. Leadership, People and Culture Lead and develop Retail Managers through coaching and capability building. Enable managers to remain front facing, focused on guests, teams and sales. Build an inclusive, engaged culture, acting on feedback. Champion training and development, including supplier engagement. 3. Commercial Performance and Sales Enablement Partner with Retail Managers to deliver sales budgets, supported by seasonal and incentive plans. Grow client portfolios to drive loyalty and advocacy. Work across channels to identify synergies and embed learning in Retail. 4. Operational Excellence and Risk Management Own rota planning aligned to trading patterns and guest demand. Drive continuous improvement across front and back of house. Lead stock loss reduction and ensure costs are managed within budget. Maintain strong compliance across Food Hygiene, Health & Safety and Security. Fulfil Duty Management responsibilities as required. 5. Stakeholder and Project Leadership Partner with Buying & Merchandising, Marketing and VM to deliver launches right first time. Lead projects alongside Retail Managers, ensuring operational readiness. Work closely with the Head of Retail to deliver Piccadilly priorities and strategy. Key Performance Indicators: Average ESP and tru rating score of 90% across Piccadilly Demonstrable action taken in response to TruRating and customer feedback People Plan in place with clear, delivered actions following engagement survey results Consistent and effective team communication across briefings, 1:1s, noticeboards and digital channels Sales budgets supported by effective incentive and seasonal trading plans Health & Safety compliance Measurable year-on-year reduction in stock loss through improved controls and processes Payroll and controllable costs managed within agreed budgets Role Specific Criteria (Experience/Behaviours/Technical Ability) We expect the successful candidate to have the following skills and experience: Proven senior retail leadership experience within a complex, high profile environment. Strong change leadership and cross functional influencing skills. Commercially and operationally credible, organised and solution focused. Confident decisionmaker with excellent communication skills. Strong KPI and performance focus. Advanced Microsoft Office 365 capability. Experience with CRM, reporting and service measurement tools. Resilient, professional and able to challenge constructively with integrity. Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% Up to 33 days' annual leave (including bank holidays). Please note, this role requires working on bank holidays. A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
May 07, 2026
Full time
Role Purpose: This role is accountable for delivering exceptional service and operational execution across all floors at the Piccadilly flagship, supporting the 5 Year Plan ambition of achieving 90% service scores and unforgettable guest experiences. Working closely with the Head of Retail, the role leads the service proposition for Piccadilly, with a particular focus on Retail Services and Guest Experiences. It plays a key role in evolving Piccadilly as a globally renowned flagship, ensuring service excellence, innovation and strong operational foundations. A significant emphasis is placed on visible leadership, standards, and partnership working, including close collaboration with Hospitality partners on the Food & Drink Studio and other experiential spaces. Reports to: Head of Retail - Piccadilly Direct Reports: Retail Managers - Piccadilly Key interfaces: The role holder will work cross-functionally with Retail, Hospitality, Buying & Merchandising, Marketing, VM, HR, Stock Integrity, Regional Stores and external partners, as well as hosting senior stakeholders and VIP guests. Key Responsibilities 1. Service, Standards and Guest Experience Embed a culture of service excellence across all floors. Own and drive high standards across POS, presentation, replenishment, cleanliness and grooming. Deliver retail theatre, activations and experiential moments with a clear annual calendar. Identify and test innovation to enhance service delivery and guest experience. 2. Leadership, People and Culture Lead and develop Retail Managers through coaching and capability building. Enable managers to remain front facing, focused on guests, teams and sales. Build an inclusive, engaged culture, acting on feedback. Champion training and development, including supplier engagement. 3. Commercial Performance and Sales Enablement Partner with Retail Managers to deliver sales budgets, supported by seasonal and incentive plans. Grow client portfolios to drive loyalty and advocacy. Work across channels to identify synergies and embed learning in Retail. 4. Operational Excellence and Risk Management Own rota planning aligned to trading patterns and guest demand. Drive continuous improvement across front and back of house. Lead stock loss reduction and ensure costs are managed within budget. Maintain strong compliance across Food Hygiene, Health & Safety and Security. Fulfil Duty Management responsibilities as required. 5. Stakeholder and Project Leadership Partner with Buying & Merchandising, Marketing and VM to deliver launches right first time. Lead projects alongside Retail Managers, ensuring operational readiness. Work closely with the Head of Retail to deliver Piccadilly priorities and strategy. Key Performance Indicators: Average ESP and tru rating score of 90% across Piccadilly Demonstrable action taken in response to TruRating and customer feedback People Plan in place with clear, delivered actions following engagement survey results Consistent and effective team communication across briefings, 1:1s, noticeboards and digital channels Sales budgets supported by effective incentive and seasonal trading plans Health & Safety compliance Measurable year-on-year reduction in stock loss through improved controls and processes Payroll and controllable costs managed within agreed budgets Role Specific Criteria (Experience/Behaviours/Technical Ability) We expect the successful candidate to have the following skills and experience: Proven senior retail leadership experience within a complex, high profile environment. Strong change leadership and cross functional influencing skills. Commercially and operationally credible, organised and solution focused. Confident decisionmaker with excellent communication skills. Strong KPI and performance focus. Advanced Microsoft Office 365 capability. Experience with CRM, reporting and service measurement tools. Resilient, professional and able to challenge constructively with integrity. Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% Up to 33 days' annual leave (including bank holidays). Please note, this role requires working on bank holidays. A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Ernst & Young Advisory Services Sdn Bhd
City, Belfast
Manager, Business Consulting, Life Sciences, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 10 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Life Sciences is a rapidly growing sector in EY Ireland. Within this area, we are building significant Life Sciences Commercial, Market Access, R&D Medical capability, with an ambition to become the leading Life Sciences Strategy practice in Ireland. We intend to focus these roles along the whole Life Sciences R&D Medical, Commercial and Market Access value chain with a strong portfolio of offerings for Pharmaceutical/Biotech/Med Tech organisations. The role will operate as part of the wider Health Sciences & Wellness team as well as holding the specific accountabilities set out below. Joining the Life Sciences team as a Manager gives the right candidate the opportunity to accelerate their career in Life Sciences business consulting and help shape how EY takes the Life Science business forward by bringing innovative solutions to the pharmaceutical / biotech / medtech sector and changes to health systems currently facing major affordability and delivery challenges. The nature of the role demands a hybrid skill set that combines commercial strategy, qualitative and quantitative rigour to problem solving, with strong creative intuition and a growth can-do mindset. Your key responsibilities Engagement responsibilities, which include: Managing multiple clients and project teams, ensuring a deep understanding of the main challenges for pharmaceutical/ Biotech/Med Tech organisations across the commercial value chain and the delivery of high-quality insights by applying critical thinking Partnering with clients to resolve their most pressing challenges in areas such as franchise/portfolio/disease strategy and asset positioning; product launches, commercial & medical affairs alignment; evidence, market access, pricing and reimbursement strategies; delivering innovative health care solutions to improve patient care pathways Delivering high quality engagements and solutions to clients by leveraging your skills and experience and ensuring all team members are fully aligned on the project scope, deliverables and timelines Building and fostering trusted relationships with new and existing clients Identifying and acting on opportunities within projects and across both your own and EY's network of clients to secure and contribute to new business proposals, pitches and business growth as required People responsibilities, which include: Supporting the Partners/Directors with the allocation of resource to each project Developing junior team members through supervising, coaching and mentoring Contributing to performance feedback & people initiatives including training, recruiting and retaining talent within the Life Sciences Community Other responsibilities, which include Driving internal initiatives aimed at accelerating EY's leadership in Life Science Consulting Contributing to practice thought leadership through writing and speaking engagements To qualify for the role, you must have At least moderate amount of experience gained in a combination of a traditional management consulting environment and/or a Global Pharmaceutical / Biotech or Med Tech organisation.A combination of both consulting and industry experience is preferred. A proven track record in delivering projects and engagements in one of the core areas: Commercial Strategy; Pricing, Reimbursement and Market Access; Digital Therapeutics; Real World Evidence; Innovative Contracting; New Product Planning and Business Development & Licensing High level of comfort in a consulting role and experience with a client-facing position in an agency/consulting environment, including leading client workshops and developing and delivering strategic recommendations Experience working in multidisciplinary teams and ideally across regions/countries. Experience in a thought leadership role, demonstrated through writing (blog, white paper, etc.) and/or speaking engagements Ideally, you will also have Preferably hold an MBA or Advanced Degree in Health Economics, Health Policy and/or Pharmaceutical Sciences (preferred but not mandatory) Ability to write to a high standard, fluent/native in English with additional major languages desired A willingness to travel and work overseas What we look for We're looking for talented and committed individuals who are intellectually curious and passionate about helping clients find innovative and implementable solutions to complex business problems. You'll need excellent communication and negotiation skills to work comfortably at senior client levels and with EY engagement partners and directors. If you're energized and ready to become part of the Life Sciences team that's poised to take the industry by storm, this role is for you. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
May 07, 2026
Full time
Manager, Business Consulting, Life Sciences, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 10 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Life Sciences is a rapidly growing sector in EY Ireland. Within this area, we are building significant Life Sciences Commercial, Market Access, R&D Medical capability, with an ambition to become the leading Life Sciences Strategy practice in Ireland. We intend to focus these roles along the whole Life Sciences R&D Medical, Commercial and Market Access value chain with a strong portfolio of offerings for Pharmaceutical/Biotech/Med Tech organisations. The role will operate as part of the wider Health Sciences & Wellness team as well as holding the specific accountabilities set out below. Joining the Life Sciences team as a Manager gives the right candidate the opportunity to accelerate their career in Life Sciences business consulting and help shape how EY takes the Life Science business forward by bringing innovative solutions to the pharmaceutical / biotech / medtech sector and changes to health systems currently facing major affordability and delivery challenges. The nature of the role demands a hybrid skill set that combines commercial strategy, qualitative and quantitative rigour to problem solving, with strong creative intuition and a growth can-do mindset. Your key responsibilities Engagement responsibilities, which include: Managing multiple clients and project teams, ensuring a deep understanding of the main challenges for pharmaceutical/ Biotech/Med Tech organisations across the commercial value chain and the delivery of high-quality insights by applying critical thinking Partnering with clients to resolve their most pressing challenges in areas such as franchise/portfolio/disease strategy and asset positioning; product launches, commercial & medical affairs alignment; evidence, market access, pricing and reimbursement strategies; delivering innovative health care solutions to improve patient care pathways Delivering high quality engagements and solutions to clients by leveraging your skills and experience and ensuring all team members are fully aligned on the project scope, deliverables and timelines Building and fostering trusted relationships with new and existing clients Identifying and acting on opportunities within projects and across both your own and EY's network of clients to secure and contribute to new business proposals, pitches and business growth as required People responsibilities, which include: Supporting the Partners/Directors with the allocation of resource to each project Developing junior team members through supervising, coaching and mentoring Contributing to performance feedback & people initiatives including training, recruiting and retaining talent within the Life Sciences Community Other responsibilities, which include Driving internal initiatives aimed at accelerating EY's leadership in Life Science Consulting Contributing to practice thought leadership through writing and speaking engagements To qualify for the role, you must have At least moderate amount of experience gained in a combination of a traditional management consulting environment and/or a Global Pharmaceutical / Biotech or Med Tech organisation.A combination of both consulting and industry experience is preferred. A proven track record in delivering projects and engagements in one of the core areas: Commercial Strategy; Pricing, Reimbursement and Market Access; Digital Therapeutics; Real World Evidence; Innovative Contracting; New Product Planning and Business Development & Licensing High level of comfort in a consulting role and experience with a client-facing position in an agency/consulting environment, including leading client workshops and developing and delivering strategic recommendations Experience working in multidisciplinary teams and ideally across regions/countries. Experience in a thought leadership role, demonstrated through writing (blog, white paper, etc.) and/or speaking engagements Ideally, you will also have Preferably hold an MBA or Advanced Degree in Health Economics, Health Policy and/or Pharmaceutical Sciences (preferred but not mandatory) Ability to write to a high standard, fluent/native in English with additional major languages desired A willingness to travel and work overseas What we look for We're looking for talented and committed individuals who are intellectually curious and passionate about helping clients find innovative and implementable solutions to complex business problems. You'll need excellent communication and negotiation skills to work comfortably at senior client levels and with EY engagement partners and directors. If you're energized and ready to become part of the Life Sciences team that's poised to take the industry by storm, this role is for you. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Location This position is located at 25-27 Hampstead High Street, London NW31QA United Kingdom Role Summary The Store Manager will lead and inspire by taking a forward-thinking and Omni channel approach to the retail experience. The goal is to deliver a unique and entrepreneurial store experience by taking a forward-thinking approach to in-store creative merchandising, customer experience and leadership to ultimately drive sales and customer engagement. What You'll Be Doing Leadership and Team Management Recruit, Hire and Promote: continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized development paths Develop & Train: use creative strategies to develop training plans that build skills and expertise and teach team members by providing timely and specific feedback to create a culture of problem solvers Inspire & Motivate: inspire teams through shared fate, creativity, empathy, and empowerment, tailoring motivation to the individual and leveraging the strengths of the team Brand Experience Customer Engagement: highly focused on delivering exceptional customer experiences that are engaging, efficient and personalized, with merchandising and display that creates a compelling atmosphere for the customer Retail Experience: elevate every aspect of the brick and mortar experience as the brand experience and Omni channel capabilities expand; translate good ideas into testable, actionable concepts that can be shared Digital Experience: leverage localized digital marketing efforts to engage the customer in new ways that are intended to drive brick and mortar brand awareness like Local Social Media accounts, in-store pickup, and digital-first merchandising opportunities as the retail environment evolves Community & Culture: find ways to connect with the local community through in-store events to drive brand awareness, community culture, and customer engagement with the retail space and products Visual and Business Operations Analyze the Business: analyze sales and product to identify and interpret business opportunities for the store, customer and market Inspire Independent Thinking: effectively delegate and guide teams while at the same time allowing others the creativity to succeed by making strategic, business-impacting decisions Change & Innovation: take a forward-thinking approach to in-store creative marketing, merchandising, activations, customer experience, and team leadership support that drives sales and engages the customer Manage Operational & Visual Execution: collaborate with store teams and key partners to lead timely and effective execution in all areas of store operations and visuals while assuming accountability for the store's performance and profitability Communication and Relationships Communicate & Build Relationships: foster a culture of strong communication and teamwork in order to ensure a seamless balance of operational and visual priorities and facilitate problem solving Leadership & Feedback: inspire independence and brand ownership to drive sales by integrating observations and key performance metrics to guide teams in making business-impacting decisions Knowledge and Information Dissemination: develop thinkers not followers through dissemination of knowledge, a culture of peers teaching peers, and by enabling easy access to information in order to teach how to analyze and innovate. What You'll Need Strong people management and leadership skills Strong business acumen and ability to achieve visual and operational excellence Inspires entrepreneurial thinking and can lead teams to achieve extraordinary results Exceptional critical thinking skills and a passion for continually evolving and innovating Strong merchant skills and a history of delivering financial results Well-rounded leader with a proven record of hiring and developing creative and operational talent Experienced in coaching, counseling & conflict resolution Key Partners District + Regional Team Store Operations Brand Experience Team Regional Loss Prevention Manager Inventory Control Sales Audit Facilities Special Requirements Ability to regularly work nights and weekends Occasional travel The Perks Work Life Balance 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts Up to 40% employee discount at all URBN Brands Travel Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
May 07, 2026
Full time
Location This position is located at 25-27 Hampstead High Street, London NW31QA United Kingdom Role Summary The Store Manager will lead and inspire by taking a forward-thinking and Omni channel approach to the retail experience. The goal is to deliver a unique and entrepreneurial store experience by taking a forward-thinking approach to in-store creative merchandising, customer experience and leadership to ultimately drive sales and customer engagement. What You'll Be Doing Leadership and Team Management Recruit, Hire and Promote: continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized development paths Develop & Train: use creative strategies to develop training plans that build skills and expertise and teach team members by providing timely and specific feedback to create a culture of problem solvers Inspire & Motivate: inspire teams through shared fate, creativity, empathy, and empowerment, tailoring motivation to the individual and leveraging the strengths of the team Brand Experience Customer Engagement: highly focused on delivering exceptional customer experiences that are engaging, efficient and personalized, with merchandising and display that creates a compelling atmosphere for the customer Retail Experience: elevate every aspect of the brick and mortar experience as the brand experience and Omni channel capabilities expand; translate good ideas into testable, actionable concepts that can be shared Digital Experience: leverage localized digital marketing efforts to engage the customer in new ways that are intended to drive brick and mortar brand awareness like Local Social Media accounts, in-store pickup, and digital-first merchandising opportunities as the retail environment evolves Community & Culture: find ways to connect with the local community through in-store events to drive brand awareness, community culture, and customer engagement with the retail space and products Visual and Business Operations Analyze the Business: analyze sales and product to identify and interpret business opportunities for the store, customer and market Inspire Independent Thinking: effectively delegate and guide teams while at the same time allowing others the creativity to succeed by making strategic, business-impacting decisions Change & Innovation: take a forward-thinking approach to in-store creative marketing, merchandising, activations, customer experience, and team leadership support that drives sales and engages the customer Manage Operational & Visual Execution: collaborate with store teams and key partners to lead timely and effective execution in all areas of store operations and visuals while assuming accountability for the store's performance and profitability Communication and Relationships Communicate & Build Relationships: foster a culture of strong communication and teamwork in order to ensure a seamless balance of operational and visual priorities and facilitate problem solving Leadership & Feedback: inspire independence and brand ownership to drive sales by integrating observations and key performance metrics to guide teams in making business-impacting decisions Knowledge and Information Dissemination: develop thinkers not followers through dissemination of knowledge, a culture of peers teaching peers, and by enabling easy access to information in order to teach how to analyze and innovate. What You'll Need Strong people management and leadership skills Strong business acumen and ability to achieve visual and operational excellence Inspires entrepreneurial thinking and can lead teams to achieve extraordinary results Exceptional critical thinking skills and a passion for continually evolving and innovating Strong merchant skills and a history of delivering financial results Well-rounded leader with a proven record of hiring and developing creative and operational talent Experienced in coaching, counseling & conflict resolution Key Partners District + Regional Team Store Operations Brand Experience Team Regional Loss Prevention Manager Inventory Control Sales Audit Facilities Special Requirements Ability to regularly work nights and weekends Occasional travel The Perks Work Life Balance 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts Up to 40% employee discount at all URBN Brands Travel Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.
May 07, 2026
Full time
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.
Chef Manager - North London - 6 Lingard Ave, London NW9 5BG £41,000 per annum/ 40 hours per week - Monday - Friday - 7am to 3.30pm Our food is crafted onsite by passionate people using the best ingredients and we know that a balanced, plant focused, natural, fresh and sustainable menu will increase the productivity of our customers and keep them motivated and happy whilst at work. We provide amazing food, create inviting spaces, and develop engaging environments that inspire, motivate and unite our customers We are looking for a talented, enthusiastic and experienced Chef Manager to join our dedicated catering team, who produce outstanding food using the finest and freshest ingredients in this highly innovative corporate environment. Responsibilities include: The Chef Manager will plan, organise and direct the preparation and cooking of food ensuring that the company's reputation for quality is enhanced with customers and clients at all times Adopt a hands on approach taking responsibility for the food production covering all employee dining along with an extensive range of pop ups. Possess an exceptional drive for quality and innovation Responsible for all aspects of food safety, Health & Safety and COSHH The Chef Manager will be required to implement and maintain food monitoring procedures to facilitate budgetary control and to monitor all costs involved in the kitchen against agreed budgets Our Ideal Chef Manager will: Proven experience in a role as Chef Manager being able to demonstrate a track record of catering for large numbers but at the same time making the customer feel that their meal has been individually prepared for them. Have a 'big personality' .Great people skills and be able to lead, develop, train and inspire a small team. Have a real passion for food and customer service along with bags of enthusiasm and recognising that customer engagement is key. Food Innovation and development is essential along with being up to date with current food trends Ability to communicate at all levels Superb culinary skills Good financial understanding High standards and be quality driven Excellent organisational skills A 'Can do' attitude We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Private Healthcare for Single, Married or Family Non-Contractual Bonus Scheme Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive Wow Points every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families
May 07, 2026
Full time
Chef Manager - North London - 6 Lingard Ave, London NW9 5BG £41,000 per annum/ 40 hours per week - Monday - Friday - 7am to 3.30pm Our food is crafted onsite by passionate people using the best ingredients and we know that a balanced, plant focused, natural, fresh and sustainable menu will increase the productivity of our customers and keep them motivated and happy whilst at work. We provide amazing food, create inviting spaces, and develop engaging environments that inspire, motivate and unite our customers We are looking for a talented, enthusiastic and experienced Chef Manager to join our dedicated catering team, who produce outstanding food using the finest and freshest ingredients in this highly innovative corporate environment. Responsibilities include: The Chef Manager will plan, organise and direct the preparation and cooking of food ensuring that the company's reputation for quality is enhanced with customers and clients at all times Adopt a hands on approach taking responsibility for the food production covering all employee dining along with an extensive range of pop ups. Possess an exceptional drive for quality and innovation Responsible for all aspects of food safety, Health & Safety and COSHH The Chef Manager will be required to implement and maintain food monitoring procedures to facilitate budgetary control and to monitor all costs involved in the kitchen against agreed budgets Our Ideal Chef Manager will: Proven experience in a role as Chef Manager being able to demonstrate a track record of catering for large numbers but at the same time making the customer feel that their meal has been individually prepared for them. Have a 'big personality' .Great people skills and be able to lead, develop, train and inspire a small team. Have a real passion for food and customer service along with bags of enthusiasm and recognising that customer engagement is key. Food Innovation and development is essential along with being up to date with current food trends Ability to communicate at all levels Superb culinary skills Good financial understanding High standards and be quality driven Excellent organisational skills A 'Can do' attitude We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Private Healthcare for Single, Married or Family Non-Contractual Bonus Scheme Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive Wow Points every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families
Office Location: Wentworth Woodhouse Wentworth, Rotherham, South Yorkshire Length of Contract: Permanent Hours of Work: 37.5 per week x 50 weeks Responsible to: CEO Role Purpose: Wentworth Woodhouse Preservation Trust (WWPT) was formed in 2014 with the specific mission to save Grade I Listed Wentworth Woodhouse for the benefit of the nation. However, from the moment the Trust took ownership of the site in 2017, the emphasis of its work has been to provide opportunities for those who need them most, and to develop a rich, varied, and exciting cultural offer at Wentworth, attracting a national and ultimately international audience to South Yorkshire. In 2023 the Wentworth Woodhouse Cultural Strategy was launched which set out plans for development of the cultural offer to 2028. It is bold, exciting, innovative and ambitious. It is already changing people's perceptions of Rotherham and is helping to launch Wentworth Woodhouse on to the national and international stage. This senior leadership role will drive all aspects of our cultural offer including visitor engagement, exhibitions, cultural event programming, and digital and film production. The role requires determined, pioneering leadership, dynamic thinking and a passion for developing and implementing world class programming, as well as managing busy and diverse activities across the site. You will need a broad national perspective to ensure our potential and ambitions continue to be brought to life. Equality and diversity will be at the forefront of your strategic thinking, and your track record will demonstrate your ability to understand the complexities of delivering outstanding projects to national audiences. Working as part of the senior leadership team you will be required to plan and implement your departmental work around the needs of several other operational departments and to play a leading role in the organisations wider strategic thinking. Main Duties Working as part of the senior management team you will: Work with the CEO and other members of the Senior Leadership Team to achieve the charity s strategic objectives, contributing to the annual business plan, attending regular team meetings, and providing support to the CEO on strategic and operational planning. Oversee and be responsible for all aspects of development and delivery of the cultural offer at Wentworth Woodhouse as set out in the Cultural Strategy. This includes: Collections - caring for the collection and government indemnity. Exhibitions and cultural programming - from research through to delivery. Community engagement activity. Tours - management of the tour guide team, support script development, training. Interpretation - house and wider site interpretation. Be accountable for collections, both owned and loaned, including historic fine and decorative works of art and a growing archive, ensuring adherence to best practice in collections management and preventative conservation. To be responsible for managing loans to WWPT in-line with the Government Indemnity Scheme. To lead on the disaster planning in relation to cultural assets. To manage conservation projects as required. Work closely with the senior leadership team, ensuring our heritage story, including the restoration programme is at the heart of our cultural offer. Working with and line managing the Learning Manager to develop a learning and skills training strategy aligned with Wentworth Woodhouse's mission, audience development goals and wider organisational objectives. Work with the Culture team to curate a high quality, diverse, and multi-disciplinary programme of events, exhibitions, films and heritage activity to be presented in-person and online. Build and maintain strong working relationships with funders, artists, managers and key stakeholders. Act as the Wentworth Woodhouse key point of contact for the Cultural Partnership Board, Rotherham Creative Health the SY Creative Health Board and the Flux Consortium. Produce regular verbal and written reports on engagement, activity delivery, impact and the development of new programmes Manage, support, coach and appraise the Culture Team. Support the recruitment, training, induction and supervision of volunteers and freelancers. Monitor performance against budgets, targets and Key Performance Indicators. Work with the CEO to apply and acquire new funding streams to support cultural delivery and to report on grant funded programmes as they are delivered. Work with the Cultural Team to ensure that events are financially sustainable, lucrative where necessary or create good value for community groups. Work with the finance team to ensure robust budget setting and management, with income and expenditure accurately recorded, and taking overall accountability for Culture finances. Evaluate cultural event and activity delivery to ensure client satisfaction, to maximise future opportunities and to encourage repeat business. Ensure resources across Culture are effectively targeted. Person Specification Please see the criteria expected of the role below. For your application, please note these and explain how you meet and exceed them. RELEVANT EXPERIENCE Extensive relevant experience within a similar role Successful delivery of ACE and/ or other public funded projects. Senior management experience Experience of working with artists, performers, events companies and suppliers. Experience of working with volunteers Experience of working successfully with multiple partners and agencies within projects Experience of using Microsoft office and ability to acquire knowledge of new applications as required Professional qualification in the arts, event management, curatorial or similar JOB RELATED SKILLS Strong leadership skills with the ability to manage relationships and motivate others at all levels Good planning, organisational and budget management skills Ability to work independently and within a team Full driving license PERSONAL ATTRIBUTES Good communication skills both written and oral A flexible and positive approach A 'can do' attitude Committed to the core values of the trust including equality and diversity WORK CIRCUMSTANCE Able to work flexible hours, including evenings, weekends and Bank Holidays at times. Awareness of the implications of social media in a workplace
May 07, 2026
Full time
Office Location: Wentworth Woodhouse Wentworth, Rotherham, South Yorkshire Length of Contract: Permanent Hours of Work: 37.5 per week x 50 weeks Responsible to: CEO Role Purpose: Wentworth Woodhouse Preservation Trust (WWPT) was formed in 2014 with the specific mission to save Grade I Listed Wentworth Woodhouse for the benefit of the nation. However, from the moment the Trust took ownership of the site in 2017, the emphasis of its work has been to provide opportunities for those who need them most, and to develop a rich, varied, and exciting cultural offer at Wentworth, attracting a national and ultimately international audience to South Yorkshire. In 2023 the Wentworth Woodhouse Cultural Strategy was launched which set out plans for development of the cultural offer to 2028. It is bold, exciting, innovative and ambitious. It is already changing people's perceptions of Rotherham and is helping to launch Wentworth Woodhouse on to the national and international stage. This senior leadership role will drive all aspects of our cultural offer including visitor engagement, exhibitions, cultural event programming, and digital and film production. The role requires determined, pioneering leadership, dynamic thinking and a passion for developing and implementing world class programming, as well as managing busy and diverse activities across the site. You will need a broad national perspective to ensure our potential and ambitions continue to be brought to life. Equality and diversity will be at the forefront of your strategic thinking, and your track record will demonstrate your ability to understand the complexities of delivering outstanding projects to national audiences. Working as part of the senior leadership team you will be required to plan and implement your departmental work around the needs of several other operational departments and to play a leading role in the organisations wider strategic thinking. Main Duties Working as part of the senior management team you will: Work with the CEO and other members of the Senior Leadership Team to achieve the charity s strategic objectives, contributing to the annual business plan, attending regular team meetings, and providing support to the CEO on strategic and operational planning. Oversee and be responsible for all aspects of development and delivery of the cultural offer at Wentworth Woodhouse as set out in the Cultural Strategy. This includes: Collections - caring for the collection and government indemnity. Exhibitions and cultural programming - from research through to delivery. Community engagement activity. Tours - management of the tour guide team, support script development, training. Interpretation - house and wider site interpretation. Be accountable for collections, both owned and loaned, including historic fine and decorative works of art and a growing archive, ensuring adherence to best practice in collections management and preventative conservation. To be responsible for managing loans to WWPT in-line with the Government Indemnity Scheme. To lead on the disaster planning in relation to cultural assets. To manage conservation projects as required. Work closely with the senior leadership team, ensuring our heritage story, including the restoration programme is at the heart of our cultural offer. Working with and line managing the Learning Manager to develop a learning and skills training strategy aligned with Wentworth Woodhouse's mission, audience development goals and wider organisational objectives. Work with the Culture team to curate a high quality, diverse, and multi-disciplinary programme of events, exhibitions, films and heritage activity to be presented in-person and online. Build and maintain strong working relationships with funders, artists, managers and key stakeholders. Act as the Wentworth Woodhouse key point of contact for the Cultural Partnership Board, Rotherham Creative Health the SY Creative Health Board and the Flux Consortium. Produce regular verbal and written reports on engagement, activity delivery, impact and the development of new programmes Manage, support, coach and appraise the Culture Team. Support the recruitment, training, induction and supervision of volunteers and freelancers. Monitor performance against budgets, targets and Key Performance Indicators. Work with the CEO to apply and acquire new funding streams to support cultural delivery and to report on grant funded programmes as they are delivered. Work with the Cultural Team to ensure that events are financially sustainable, lucrative where necessary or create good value for community groups. Work with the finance team to ensure robust budget setting and management, with income and expenditure accurately recorded, and taking overall accountability for Culture finances. Evaluate cultural event and activity delivery to ensure client satisfaction, to maximise future opportunities and to encourage repeat business. Ensure resources across Culture are effectively targeted. Person Specification Please see the criteria expected of the role below. For your application, please note these and explain how you meet and exceed them. RELEVANT EXPERIENCE Extensive relevant experience within a similar role Successful delivery of ACE and/ or other public funded projects. Senior management experience Experience of working with artists, performers, events companies and suppliers. Experience of working with volunteers Experience of working successfully with multiple partners and agencies within projects Experience of using Microsoft office and ability to acquire knowledge of new applications as required Professional qualification in the arts, event management, curatorial or similar JOB RELATED SKILLS Strong leadership skills with the ability to manage relationships and motivate others at all levels Good planning, organisational and budget management skills Ability to work independently and within a team Full driving license PERSONAL ATTRIBUTES Good communication skills both written and oral A flexible and positive approach A 'can do' attitude Committed to the core values of the trust including equality and diversity WORK CIRCUMSTANCE Able to work flexible hours, including evenings, weekends and Bank Holidays at times. Awareness of the implications of social media in a workplace
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced We are looking for a highly motivated Senior New Business Sales Consultant to accelerate the growth of PATCHS and Scribe, our next generation online consultation and AI driven workflow products. This national role is focused exclusively on new business acquisition, targeting non Docman practices, PCNs, Federations, and wider Primary Care organisations. You will be responsible for building a strong national pipeline, delivering compelling product demonstrations, managing complex sales cycles, and closing high value deals. As the senior specialist for PATCHS and Scribe, you will shape the product's market presence, influence adoption across the NHS, and work collaboratively with marketing, product, and leadership teams to ensure success. This role is suited to an experienced, strategic, and results driven salesperson who understands Primary Care, NHS digital priorities, and the competitive online consultation landscape. What You Will Do Own the national sales target for PATCHS and Scribe, exclusively focused on non Docman customers. Build and execute a national strategy for new business across GP practices, PCNs, Federations, and wider NHS organisations. Deliver tailored demonstrations, ROI discussions, and compelling proposals that articulate clinical, operational, and financial value. Run prospecting campaigns, attend events, and build a strong national pipeline. Partner with Account Managers across all territories to support growth within their least engaged or lowest penetration ICBs. Use PATCHS and Scribe as strategic entry solutions to open new relationships where Docman presence is limited. Lead targeted new business initiatives designed to warm cold territories and activate new digital engagement. Provide Account Directors with intelligence, market insight, and progress updates to inform territory planning. Build senior relationships at PCN, Federation, and ICB level to drive system wide interest and multi site adoption. Represent OneAdvanced at national events, webinars, and digital transformation forums. Monitor competitor activity and positioning to support effective value based selling. Feed market insight back into Product and Marketing to influence roadmap and messaging. Maintain excellent Salesforce hygiene with accurate forecasting and activity tracking. Progress deals through all stages of the sales cycle with high momentum and clear stakeholder management. Produce business cases, commercial proposals, and support procurement pathways with NHS organisations. Work closely with Marketing on targeted campaigns and messaging for non Docman audiences. Align with Customer Success and Implementation teams to ensure smooth handovers post sale. Act as an internal subject matter expert on PATCHS and Scribe, supporting colleagues when needed. What You Will Have Proven new business sales experience in health tech, SaaS, or NHS facing environments. Strong understanding of Primary Care workflows, demand management, and digital transformation. Experience selling to GP practices, PCNs, Federations, or NHS commissioning organisations. Strong ability to navigate multi stakeholder sales processes and close high value deals. Excellent presentation and demo skills (virtual + face to face). Highly self motivated, proactive, and capable of managing a national territory independently. Background selling online consultation platforms or digital workflow/AI tools. Knowledge of ICB structures, procurement frameworks, and NHS funding routes. Understanding of demand management, triage redesign, and patient access models. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical history exclusions Financial benefits that have your back Performance based rewards tailored to your role, from company wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
May 07, 2026
Full time
Join OneAdvanced We are looking for a highly motivated Senior New Business Sales Consultant to accelerate the growth of PATCHS and Scribe, our next generation online consultation and AI driven workflow products. This national role is focused exclusively on new business acquisition, targeting non Docman practices, PCNs, Federations, and wider Primary Care organisations. You will be responsible for building a strong national pipeline, delivering compelling product demonstrations, managing complex sales cycles, and closing high value deals. As the senior specialist for PATCHS and Scribe, you will shape the product's market presence, influence adoption across the NHS, and work collaboratively with marketing, product, and leadership teams to ensure success. This role is suited to an experienced, strategic, and results driven salesperson who understands Primary Care, NHS digital priorities, and the competitive online consultation landscape. What You Will Do Own the national sales target for PATCHS and Scribe, exclusively focused on non Docman customers. Build and execute a national strategy for new business across GP practices, PCNs, Federations, and wider NHS organisations. Deliver tailored demonstrations, ROI discussions, and compelling proposals that articulate clinical, operational, and financial value. Run prospecting campaigns, attend events, and build a strong national pipeline. Partner with Account Managers across all territories to support growth within their least engaged or lowest penetration ICBs. Use PATCHS and Scribe as strategic entry solutions to open new relationships where Docman presence is limited. Lead targeted new business initiatives designed to warm cold territories and activate new digital engagement. Provide Account Directors with intelligence, market insight, and progress updates to inform territory planning. Build senior relationships at PCN, Federation, and ICB level to drive system wide interest and multi site adoption. Represent OneAdvanced at national events, webinars, and digital transformation forums. Monitor competitor activity and positioning to support effective value based selling. Feed market insight back into Product and Marketing to influence roadmap and messaging. Maintain excellent Salesforce hygiene with accurate forecasting and activity tracking. Progress deals through all stages of the sales cycle with high momentum and clear stakeholder management. Produce business cases, commercial proposals, and support procurement pathways with NHS organisations. Work closely with Marketing on targeted campaigns and messaging for non Docman audiences. Align with Customer Success and Implementation teams to ensure smooth handovers post sale. Act as an internal subject matter expert on PATCHS and Scribe, supporting colleagues when needed. What You Will Have Proven new business sales experience in health tech, SaaS, or NHS facing environments. Strong understanding of Primary Care workflows, demand management, and digital transformation. Experience selling to GP practices, PCNs, Federations, or NHS commissioning organisations. Strong ability to navigate multi stakeholder sales processes and close high value deals. Excellent presentation and demo skills (virtual + face to face). Highly self motivated, proactive, and capable of managing a national territory independently. Background selling online consultation platforms or digital workflow/AI tools. Knowledge of ICB structures, procurement frameworks, and NHS funding routes. Understanding of demand management, triage redesign, and patient access models. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical history exclusions Financial benefits that have your back Performance based rewards tailored to your role, from company wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
K.A.G. Recruitment are excited to bring to you a new, exciting, and exclusive opportunity for a Supply Chain Continuous Improvement Manager to join our client, a trusted supplier of Aluminium flat rolled products based in Bridgnorth. The position will initially begin as a 12 Month FTC with a view to going permanent for the right candidate. Purpose of the role: To drive continuous improvement across the Supply Chain function by identifying, leading, and delivering initiatives that enhance operational performance, efficiency, and ways of working. This role will utilise data, structured methodologies, and stakeholder engagement to deliver sustainable improvements aligned with business objectives. Role: Supply Chain Continuous Improvement Manager Salary: £60 - £63,000 DOE + Private medical - 25 Days holiday + stats Location: Bridgnorth Hours of Work: Monday - Friday - 36.25 Hours Key Responsibilities: Own and manage a structured portfolio of Supply Chain improvement and transformation initiatives, prioritising based on business impact and return. Lead end-to-end project delivery, from opportunity identification and business case development through to implementation and benefit realisation. Drive measurable financial and operational improvements, including cost reduction, cost avoidance, and performance enhancement. Embed structured change management practices to ensure successful adoption of new processes and systems. Champion digitalisation and Industry 4.0 initiatives, working closely with IT and cross-functional teams. Design and maintain KPI dashboards, ensuring visibility, governance, and alignment with Supply Chain objectives. Promote a culture of continuous improvement through Lean methodologies, Safety Walks, and Waste Walk activities. Collaborate with Finance and senior stakeholders to validate business cases and track sustained benefits. About You: You will have proven experience within Supply Chain and Continuous Improvement ideally from a Logistics, Automotive or Manufacturing environment, along with strong end-to-end knowledge across Logistics, Planning, and Material handling. The ability to have had physical contact with the moving of products is essential in order to proactively identify solutions and lead change across multiple departments within the business. Knowledge of working with stakeholders and delivering sustainable improvements using structured methodologies such as Lean, Six Sigma, Kaizen OR Prince is desirable along with a highly analytical and commercially aware mindset, with the confidence to build business cases and use data to support effective decision-making. Benefits: Annual Management Bonus, Annual Service/Attendance Bonus, Pension matched up to 7%, 4x Annual Salary Life Assurance, Health Cash Plan, Cycle to Work Scheme, Tech & Car Scheme, Wellbeing Support
May 07, 2026
Full time
K.A.G. Recruitment are excited to bring to you a new, exciting, and exclusive opportunity for a Supply Chain Continuous Improvement Manager to join our client, a trusted supplier of Aluminium flat rolled products based in Bridgnorth. The position will initially begin as a 12 Month FTC with a view to going permanent for the right candidate. Purpose of the role: To drive continuous improvement across the Supply Chain function by identifying, leading, and delivering initiatives that enhance operational performance, efficiency, and ways of working. This role will utilise data, structured methodologies, and stakeholder engagement to deliver sustainable improvements aligned with business objectives. Role: Supply Chain Continuous Improvement Manager Salary: £60 - £63,000 DOE + Private medical - 25 Days holiday + stats Location: Bridgnorth Hours of Work: Monday - Friday - 36.25 Hours Key Responsibilities: Own and manage a structured portfolio of Supply Chain improvement and transformation initiatives, prioritising based on business impact and return. Lead end-to-end project delivery, from opportunity identification and business case development through to implementation and benefit realisation. Drive measurable financial and operational improvements, including cost reduction, cost avoidance, and performance enhancement. Embed structured change management practices to ensure successful adoption of new processes and systems. Champion digitalisation and Industry 4.0 initiatives, working closely with IT and cross-functional teams. Design and maintain KPI dashboards, ensuring visibility, governance, and alignment with Supply Chain objectives. Promote a culture of continuous improvement through Lean methodologies, Safety Walks, and Waste Walk activities. Collaborate with Finance and senior stakeholders to validate business cases and track sustained benefits. About You: You will have proven experience within Supply Chain and Continuous Improvement ideally from a Logistics, Automotive or Manufacturing environment, along with strong end-to-end knowledge across Logistics, Planning, and Material handling. The ability to have had physical contact with the moving of products is essential in order to proactively identify solutions and lead change across multiple departments within the business. Knowledge of working with stakeholders and delivering sustainable improvements using structured methodologies such as Lean, Six Sigma, Kaizen OR Prince is desirable along with a highly analytical and commercially aware mindset, with the confidence to build business cases and use data to support effective decision-making. Benefits: Annual Management Bonus, Annual Service/Attendance Bonus, Pension matched up to 7%, 4x Annual Salary Life Assurance, Health Cash Plan, Cycle to Work Scheme, Tech & Car Scheme, Wellbeing Support
Role Purpose The Head of HR Technology, Systems, Processes & Data Analytics will lead the digital transformation of the HR function, ensuring scalable, efficient, and insight driven people operations. This role oversees the strategic direction, governance, optimisation, and integration of all HR systems and data, enabling evidence based decision making across a complex engineering environment. The role ensures HR processes are standardised, automated where possible, and support operational excellence, workforce planning, safety critical compliance, and productivity. Key Responsibilities HR Technology Strategy & Governance Develop and own the HR technology roadmap aligned to business strategy, engineering operational requirements, and digital transformation goals. Lead the selection, implementation, and optimisation of HRIS, ATS, LMS, payroll, workforce management, and other people related systems. Establish data governance, security protocols, role based access and compliance with regulatory standards (GDPR, ISO, industry standards). Systems Ownership & Process Excellence Standardise, simplify, and automate HR processes across the employee lifecycle (recruitment, onboarding, performance, learning, reward, exit). Implement workflow efficiencies that reduce admin burden and improve user experience for employees, managers, and HR colleagues. Manage integrations between HR systems and engineering/operational systems (ERP, scheduling, HSE systems). People Data, Analytics & Insights Lead the development of dashboards, predictive analytics, reporting suites, and workforce insights to support decision making. Build capability to track workforce productivity, skills availability, diversity, attrition, safety metrics and operational workforce planning. Ensure data accuracy, quality, and integrity across all HR datasets and reporting sources. Stakeholder Engagement & Change Leadership Partner with engineering, operations, IT, finance, and leadership teams to understand needs and deliver effective solutions. Drive adoption of HR technologies through communication, training, and change management. Serve as a subject matter expert on HR digitalisation, emerging technologies and analytics best practice. Team Leadership & Vendor Management Lead and develop a multi disciplinary team (HRIS specialists, analysts, process owners). Manage relationships with technology partners, system vendors, and external consultants. Track performance, SLAs, and ROI for HR technology investments. Key Skills & Experience Proven experience leading HR technology and analytics functions, ideally in engineering, manufacturing, utilities, or other complex operational sectors. Deep knowledge of HRIS platforms (SuccessFactors, SAP HR, etc.). Strong understanding of process optimisation (Lean, Six Sigma desirable). Experience with workforce analytics, data modelling, dashboard design (Power BI/Tableau). Strong project and change management experience. Excellent stakeholder management and communication skills. Ability to operate strategically while delivering hands on improvements.
May 07, 2026
Full time
Role Purpose The Head of HR Technology, Systems, Processes & Data Analytics will lead the digital transformation of the HR function, ensuring scalable, efficient, and insight driven people operations. This role oversees the strategic direction, governance, optimisation, and integration of all HR systems and data, enabling evidence based decision making across a complex engineering environment. The role ensures HR processes are standardised, automated where possible, and support operational excellence, workforce planning, safety critical compliance, and productivity. Key Responsibilities HR Technology Strategy & Governance Develop and own the HR technology roadmap aligned to business strategy, engineering operational requirements, and digital transformation goals. Lead the selection, implementation, and optimisation of HRIS, ATS, LMS, payroll, workforce management, and other people related systems. Establish data governance, security protocols, role based access and compliance with regulatory standards (GDPR, ISO, industry standards). Systems Ownership & Process Excellence Standardise, simplify, and automate HR processes across the employee lifecycle (recruitment, onboarding, performance, learning, reward, exit). Implement workflow efficiencies that reduce admin burden and improve user experience for employees, managers, and HR colleagues. Manage integrations between HR systems and engineering/operational systems (ERP, scheduling, HSE systems). People Data, Analytics & Insights Lead the development of dashboards, predictive analytics, reporting suites, and workforce insights to support decision making. Build capability to track workforce productivity, skills availability, diversity, attrition, safety metrics and operational workforce planning. Ensure data accuracy, quality, and integrity across all HR datasets and reporting sources. Stakeholder Engagement & Change Leadership Partner with engineering, operations, IT, finance, and leadership teams to understand needs and deliver effective solutions. Drive adoption of HR technologies through communication, training, and change management. Serve as a subject matter expert on HR digitalisation, emerging technologies and analytics best practice. Team Leadership & Vendor Management Lead and develop a multi disciplinary team (HRIS specialists, analysts, process owners). Manage relationships with technology partners, system vendors, and external consultants. Track performance, SLAs, and ROI for HR technology investments. Key Skills & Experience Proven experience leading HR technology and analytics functions, ideally in engineering, manufacturing, utilities, or other complex operational sectors. Deep knowledge of HRIS platforms (SuccessFactors, SAP HR, etc.). Strong understanding of process optimisation (Lean, Six Sigma desirable). Experience with workforce analytics, data modelling, dashboard design (Power BI/Tableau). Strong project and change management experience. Excellent stakeholder management and communication skills. Ability to operate strategically while delivering hands on improvements.
Harvey Nash are partnered with a well-established, fast-growing digital consultancy who are expanding their Product function and looking to hire multiple Senior Product Managers. This is a key hire where you will operate as a senior voice within product engagements, combining strategic thinking, hands-on delivery leadership and strong client influence click apply for full job details
May 07, 2026
Full time
Harvey Nash are partnered with a well-established, fast-growing digital consultancy who are expanding their Product function and looking to hire multiple Senior Product Managers. This is a key hire where you will operate as a senior voice within product engagements, combining strategic thinking, hands-on delivery leadership and strong client influence click apply for full job details
Delivery Manager - Public Sector - Consultant Analyst We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Ready to take charge and steer projects towards success with your proven delivery expertise? Our Major Programme Services (MPS) team is looking for exceptional Delivery Managers. As part of PA's Delivery stream, PA's Centre of Excellence for all project, programme, and portfolio capability, the MPS team works across the defence, major projects & infrastructure, transport, and public sector domains in client-facing roles on long-term assignments. Having experienced repeated successes in delivering value and excellence for our clients, most of whom are within daily commuting range from home, we are in high demand and are now expanding further across the UK. As a Delivery Manager, you will play a pivotal role in supporting our clients to delivering some of the UK's most complex products and services. Your expertise in delivery management will be crucial in supporting the successful achievement of outcomes for our clients. You'll set the team up for success, support them in problem solving and planning and enable them to come up with their own insights within the complex constraints our clients face today. You'll be fully client-facing, harnessing the metrics coming from the team, both to help the team improve its own throughput and to inform clients and others about how the teams are delivering. You'll be an experienced delivery practitioner, getting into the detail to make things happen at pace. Location Hybrid working - our approach is to be on client site 2 days per week. You will have opportunity to: Play a role in the formation and running of high performing cross functional teams, where people are excited about the work they are undertaking. This means you are not set in one process or way of thinking but willing to learn new skills and blend approaches to solve our client challenges. Deliver products and projects using the appropriate methodology, learning and iterating frequently, sharing and re-applying skills and knowledge, and bringing in best practice with a view to continuous performance improvement. Set the bar/example of what great Delivery Management looks like, ensuring quality and attention to detail is embedded throughout our work. Lead stakeholder engagement activities, facilitating collaboration and communication among all participants. Develop your own delivery expertise even further through a range of on-the-job learning, training, and formal qualifications. Qualifications About You At least 2 years' experience in agile delivery consulting or related roles. Experience and knowledge of estimating, scoping and delivering products, services, and outcomes using a variety of delivery techniques and methods. Experience of working in technical/engineering projects using Agile Delivery methods. Experience or certification in project management or project controls methodologies (PMQ, Prince2 etc) is desirable. Analytical mindset with the ability to identify and solve problems, and to make informed decisions. Excellent communication skills, both written and verbal, with the ability to present complex information to clients and stakeholders in a clear and concise manner. Strong interpersonal skills, enabling successful collaboration with stakeholders across all levels. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
May 07, 2026
Full time
Delivery Manager - Public Sector - Consultant Analyst We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Ready to take charge and steer projects towards success with your proven delivery expertise? Our Major Programme Services (MPS) team is looking for exceptional Delivery Managers. As part of PA's Delivery stream, PA's Centre of Excellence for all project, programme, and portfolio capability, the MPS team works across the defence, major projects & infrastructure, transport, and public sector domains in client-facing roles on long-term assignments. Having experienced repeated successes in delivering value and excellence for our clients, most of whom are within daily commuting range from home, we are in high demand and are now expanding further across the UK. As a Delivery Manager, you will play a pivotal role in supporting our clients to delivering some of the UK's most complex products and services. Your expertise in delivery management will be crucial in supporting the successful achievement of outcomes for our clients. You'll set the team up for success, support them in problem solving and planning and enable them to come up with their own insights within the complex constraints our clients face today. You'll be fully client-facing, harnessing the metrics coming from the team, both to help the team improve its own throughput and to inform clients and others about how the teams are delivering. You'll be an experienced delivery practitioner, getting into the detail to make things happen at pace. Location Hybrid working - our approach is to be on client site 2 days per week. You will have opportunity to: Play a role in the formation and running of high performing cross functional teams, where people are excited about the work they are undertaking. This means you are not set in one process or way of thinking but willing to learn new skills and blend approaches to solve our client challenges. Deliver products and projects using the appropriate methodology, learning and iterating frequently, sharing and re-applying skills and knowledge, and bringing in best practice with a view to continuous performance improvement. Set the bar/example of what great Delivery Management looks like, ensuring quality and attention to detail is embedded throughout our work. Lead stakeholder engagement activities, facilitating collaboration and communication among all participants. Develop your own delivery expertise even further through a range of on-the-job learning, training, and formal qualifications. Qualifications About You At least 2 years' experience in agile delivery consulting or related roles. Experience and knowledge of estimating, scoping and delivering products, services, and outcomes using a variety of delivery techniques and methods. Experience of working in technical/engineering projects using Agile Delivery methods. Experience or certification in project management or project controls methodologies (PMQ, Prince2 etc) is desirable. Analytical mindset with the ability to identify and solve problems, and to make informed decisions. Excellent communication skills, both written and verbal, with the ability to present complex information to clients and stakeholders in a clear and concise manner. Strong interpersonal skills, enabling successful collaboration with stakeholders across all levels. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
Elevate Projects are working with a medium sized housing association to find a Building Safety Manager to lead on fire and structural safety for our Higher-Risk Buildings (HRBs). This role is home based with an expectation of 2 times a month travelling to sites in London You will ensure compliance with the Building Safety Act 2022, manage our Building Safety Management System, and coordinate the development of Building Safety Cases. This role involves leading a small team, engaging with residents and stakeholders, and fostering a culture of safety and accountability. Key Responsibilities Act as the first point of contact for all fire and structural safety enquiries. Ensure HRBs comply with the Building Safety Act 2022 and associated regulations. Oversee the Mandatory Occurrence Reporting System and resident safety complaints. Develop and maintain Building Safety Cases and risk assessments. Lead a team of Building Safety Officers, providing guidance and support. Collaborate with external agencies, operational teams, and residents to promote safety. Manage the Golden Thread of Information and digital records for HRBs. Prepare reports for Boards, Executives, and regulators. About You You will be Degree or equivalent in building design, construction, or fire safety, plus a Level 4 fire safety qualification (e.g., NEBOSH Fire Certificate). Proven background in building safety, compliance, or fire risk management within a housing or property context. Knowledgeable: Up-to-date with Building Safety Act 2022, Fire Safety Act 2021, and HRB regulations. Strong communication, stakeholder management, and team leadership abilities. Committed to resident safety and engagement. Full UK driving licence; ability to travel regionally
May 07, 2026
Full time
Elevate Projects are working with a medium sized housing association to find a Building Safety Manager to lead on fire and structural safety for our Higher-Risk Buildings (HRBs). This role is home based with an expectation of 2 times a month travelling to sites in London You will ensure compliance with the Building Safety Act 2022, manage our Building Safety Management System, and coordinate the development of Building Safety Cases. This role involves leading a small team, engaging with residents and stakeholders, and fostering a culture of safety and accountability. Key Responsibilities Act as the first point of contact for all fire and structural safety enquiries. Ensure HRBs comply with the Building Safety Act 2022 and associated regulations. Oversee the Mandatory Occurrence Reporting System and resident safety complaints. Develop and maintain Building Safety Cases and risk assessments. Lead a team of Building Safety Officers, providing guidance and support. Collaborate with external agencies, operational teams, and residents to promote safety. Manage the Golden Thread of Information and digital records for HRBs. Prepare reports for Boards, Executives, and regulators. About You You will be Degree or equivalent in building design, construction, or fire safety, plus a Level 4 fire safety qualification (e.g., NEBOSH Fire Certificate). Proven background in building safety, compliance, or fire risk management within a housing or property context. Knowledgeable: Up-to-date with Building Safety Act 2022, Fire Safety Act 2021, and HRB regulations. Strong communication, stakeholder management, and team leadership abilities. Committed to resident safety and engagement. Full UK driving licence; ability to travel regionally
A client of mine who is a leading Housing Association is looking to recruit a Building Safety Manager on a full time permanent basis. Travel across the Regions of, Hampshire, Wiltshire, Somerset, Devon, & Cornwall with 2 x visits to Londer per month with be a requirement for this position, therefore access to own vehicle and driving licence are essential. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries. The Building Safety Manager should influence at senior levels and give expert advice to all levels within the business. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. The Building Safety Manager is key in ensuring responsibilities in relation to our higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Ensure that all HRBs are managed and maintained in accordance with our building safety management system. In addition you will be supporting in developing a culture of high performance, strong engagement and commitment to building and customer safety. Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of the HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Key Accountabilities Support duty holder in respect of fire and building safety to ensure that we meet our current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Ensure that all identified HRBs are managed and maintained in accordance with the requirements of the Building Safety Act. Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the Group to ensure that all our activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator (i.e. supply key building information, update the safety case, provide information to support the application for BAC). Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Develop and deliver a robust and risk-based approach to building safety which is proportionate and offers best value. Document Building Safety Management System and undertake regular reviews. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Act as joint contact alongside the Head of Fire Safety to Primary Authority Partner - London Fire Brigade (LFB). Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Be involved in the development of the design guide/employer's requirements/fire strategies for new higher-risk developments. Play a leading role in ensuring the delivery of resident engagement strategies for HRBs. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Work with Asset Management, Service Delivery and Development teams to develop change control processes and gateway approval points for HRBs. Assist in the preparation and presentation of accurate management information and reports for Boards, the Executive and other external stakeholders as required. Take responsibility for own personal development, updating knowledge of changes in legislation, best practice and other developments relevant to the post holder's service and which affect the wider business. Undertake such other duties and responsibilities as may be specified and that are commensurate with the level of the job. Support and deputise for the Head of Property Compliance, when necessary. Experience and Qualifications Educated to degree level or equivalent and\or suitable experience in a related technical role. Specifically technical knowledge of: Building Design & Construction Life Safety, Protection, Fire and Behaviour Compartmentation Fire Strategies Building Fabric & Systems Interaction of System and Components Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Experience of working with multiple stakeholders in a building safety capacity to achieve common goals. Experience of analysing complex and difficult situations and recommending appropriate practical and responsive solutions. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. Excellent written and verbal communication skills with a particular strength for influencing, negotiating and consultation. Strong customer focus and experience of managing relationships with customers and both internal and external stakeholders. Interpersonal, communication and leadership skills with the ability to motivate and develop the team and individuals. Ability to read and disseminate technical, performance data, and indicators; and translate technical information for a non-technical audience. Good understanding of Health and Safety legislation and issues affecting the delivery of construction works and a safe building environment. Experience of using digital solutions/software to monitor and evidence performance. Hold a full valid driving licence and able to travel locally, regionally and nationally, including some nights away from home. stride is acting as an Employment Agency in relation to this vacancy.
May 07, 2026
Full time
A client of mine who is a leading Housing Association is looking to recruit a Building Safety Manager on a full time permanent basis. Travel across the Regions of, Hampshire, Wiltshire, Somerset, Devon, & Cornwall with 2 x visits to Londer per month with be a requirement for this position, therefore access to own vehicle and driving licence are essential. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries. The Building Safety Manager should influence at senior levels and give expert advice to all levels within the business. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. The Building Safety Manager is key in ensuring responsibilities in relation to our higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Ensure that all HRBs are managed and maintained in accordance with our building safety management system. In addition you will be supporting in developing a culture of high performance, strong engagement and commitment to building and customer safety. Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of the HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Key Accountabilities Support duty holder in respect of fire and building safety to ensure that we meet our current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Ensure that all identified HRBs are managed and maintained in accordance with the requirements of the Building Safety Act. Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the Group to ensure that all our activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator (i.e. supply key building information, update the safety case, provide information to support the application for BAC). Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Develop and deliver a robust and risk-based approach to building safety which is proportionate and offers best value. Document Building Safety Management System and undertake regular reviews. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Act as joint contact alongside the Head of Fire Safety to Primary Authority Partner - London Fire Brigade (LFB). Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Be involved in the development of the design guide/employer's requirements/fire strategies for new higher-risk developments. Play a leading role in ensuring the delivery of resident engagement strategies for HRBs. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Work with Asset Management, Service Delivery and Development teams to develop change control processes and gateway approval points for HRBs. Assist in the preparation and presentation of accurate management information and reports for Boards, the Executive and other external stakeholders as required. Take responsibility for own personal development, updating knowledge of changes in legislation, best practice and other developments relevant to the post holder's service and which affect the wider business. Undertake such other duties and responsibilities as may be specified and that are commensurate with the level of the job. Support and deputise for the Head of Property Compliance, when necessary. Experience and Qualifications Educated to degree level or equivalent and\or suitable experience in a related technical role. Specifically technical knowledge of: Building Design & Construction Life Safety, Protection, Fire and Behaviour Compartmentation Fire Strategies Building Fabric & Systems Interaction of System and Components Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Experience of working with multiple stakeholders in a building safety capacity to achieve common goals. Experience of analysing complex and difficult situations and recommending appropriate practical and responsive solutions. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. Excellent written and verbal communication skills with a particular strength for influencing, negotiating and consultation. Strong customer focus and experience of managing relationships with customers and both internal and external stakeholders. Interpersonal, communication and leadership skills with the ability to motivate and develop the team and individuals. Ability to read and disseminate technical, performance data, and indicators; and translate technical information for a non-technical audience. Good understanding of Health and Safety legislation and issues affecting the delivery of construction works and a safe building environment. Experience of using digital solutions/software to monitor and evidence performance. Hold a full valid driving licence and able to travel locally, regionally and nationally, including some nights away from home. stride is acting as an Employment Agency in relation to this vacancy.
CRM Manager 40K to 44K + 10% bonus Zachary Daniels are proud to be representing one of the most exciting fashion brands in the market. Internationally recognised, this brand is known for its innovation, trend led design, first class marketing and exceptional community building. This is a business with an incredible culture, full support for its people, an on-site gym, excellent health benefits and a genuinely inspiring environment. A brand that will elevate any CV and a place where careers accelerate. We are now looking for a CRM Manager to take ownership of CRM channels and drive performance across email, SMS and app loyalty. Key responsibilities: Own and deliver CRM campaigns across email, SMS and app loyalty Plan and schedule campaigns in line with product launches and marketing strategy Build and optimise workflows and automations to drive engagement and conversion Deliver A B testing across subject lines, content, timing and segmentation Manage deliverability, data hygiene and GDPR compliance Collaborate with digital and merchandising teams to shape CRM strategy Manage relationships with CRM platforms and third party providers Stay ahead of trends and emerging technologies within CRM and email marketing Use reporting and insight tools to build customer profiling Present performance analysis and insights to senior stakeholders What we are looking for? Highly organised with strong attention to detail Data driven with a creative mindset Confident working in a fast paced environment with tight deadlines Strong communicator with the ability to influence stakeholders Clear understanding of brand, customer and tone of voice Able to commute to the Manchester studio full time Experience required: Minimum two years CRM experience Proven background in DTC email and SMS marketing within fashion Experience with Ometria or Klaviyo preferred HTML knowledge advantageous Benefits: Competitive salary with 10% bonus Generous brand discount Full health support and benefits On site gym Outstanding culture and working environment A market leading brand to elevate your career If you are looking for your next standout move and a genuine step up in your career, this is the role for you. Please Apply Today BH35882
May 07, 2026
Full time
CRM Manager 40K to 44K + 10% bonus Zachary Daniels are proud to be representing one of the most exciting fashion brands in the market. Internationally recognised, this brand is known for its innovation, trend led design, first class marketing and exceptional community building. This is a business with an incredible culture, full support for its people, an on-site gym, excellent health benefits and a genuinely inspiring environment. A brand that will elevate any CV and a place where careers accelerate. We are now looking for a CRM Manager to take ownership of CRM channels and drive performance across email, SMS and app loyalty. Key responsibilities: Own and deliver CRM campaigns across email, SMS and app loyalty Plan and schedule campaigns in line with product launches and marketing strategy Build and optimise workflows and automations to drive engagement and conversion Deliver A B testing across subject lines, content, timing and segmentation Manage deliverability, data hygiene and GDPR compliance Collaborate with digital and merchandising teams to shape CRM strategy Manage relationships with CRM platforms and third party providers Stay ahead of trends and emerging technologies within CRM and email marketing Use reporting and insight tools to build customer profiling Present performance analysis and insights to senior stakeholders What we are looking for? Highly organised with strong attention to detail Data driven with a creative mindset Confident working in a fast paced environment with tight deadlines Strong communicator with the ability to influence stakeholders Clear understanding of brand, customer and tone of voice Able to commute to the Manchester studio full time Experience required: Minimum two years CRM experience Proven background in DTC email and SMS marketing within fashion Experience with Ometria or Klaviyo preferred HTML knowledge advantageous Benefits: Competitive salary with 10% bonus Generous brand discount Full health support and benefits On site gym Outstanding culture and working environment A market leading brand to elevate your career If you are looking for your next standout move and a genuine step up in your career, this is the role for you. Please Apply Today BH35882
As the Business Development Manager in the Cloud/AWS space, you will identify and cultivate new opportunities for cloud adoption, helping clients modernise their infrastructure and accelerate digital transformation. You'll translate technical capabilities into clear business value, building strategic relationships that drive revenue and long-term growth. Client Details My client is an established Tech and Data Consultancy business, who are invested in growing their team (currently around 150) with passionate, motivated, driven individuals, who help in the design, build and operation of complex cloud, digital, and data platforms for some of the UK's leading public and private sector organisations. These include Walgreen Boots Alliance, Police Digital Service, Home Office, National Records of Scotland, and Network Rail. Description As the Business Development Manager, you will have the following responsibilities: Build and manage a robust pipeline of cloud transformation opportunities. Research target accounts, identify decision-makers, and uncover business challenges that cloud services can solve. Develop trusted relationships with C-level and senior technology leaders. Lead discovery conversations to understand client needs, pain points, and strategic priorities. Translate AWS/cloud capabilities into compelling business outcomes. Work with technical teams to shape high-level solution proposals, architectures, and migration roadmaps. Drive the full sales cycle from prospecting to negotiation and close. Create account strategies, pursue multi-stakeholder engagements, and manage complex enterprise deals. Partner with cloud architects, delivery teams, and product specialists to craft tailored solutions. Coordinate with marketing on campaigns, events, and lead-generation initiatives. Maintain accurate CRM data, forecasts, and activity reporting. Track KPIs and ensure revenue targets are met or exceeded. Stay current on AWS services, cloud trends, and competitive offerings. Build relationships with AWS partner teams to co-sell and leverage funding programs. Profile The successful Business Development Manager candidate will have the following experience: Proven track record in new business sales within cloud, digital transformation, or technology consulting. Strong understanding of AWS (preferred), Azure or GCP - including cloud migration, DevOps, containerisation, and cloud engineering. Ability to lead complex sales cycles, influence senior stakeholders, and navigate multi-layered organisations. Experience selling professional services, managed services, or multi-phase transformation programmes. Commercial acumen with the ability to shape deals, challenge thinking, and build value-based proposals. Confident communicator capable of translating technical concepts into business outcomes. Self-starter mindset with the drive to build pipeline, open doors, and exceed targets. Job Offer £65,000 - £85,000 basic + OTE Hybrid working - 3 days/week in the office Pension contributions up to 5% (matched by employee and employer) Life Insurance Personal Accident Insurance Private Health Insurance from 2nd anniversary Health and Wellbeing Plan 25 days annual leave Working abroad policy Competitive paternity and maternity leave policies Sickness & Disability income protection from 3rd anniversary On site gym membership
May 07, 2026
Full time
As the Business Development Manager in the Cloud/AWS space, you will identify and cultivate new opportunities for cloud adoption, helping clients modernise their infrastructure and accelerate digital transformation. You'll translate technical capabilities into clear business value, building strategic relationships that drive revenue and long-term growth. Client Details My client is an established Tech and Data Consultancy business, who are invested in growing their team (currently around 150) with passionate, motivated, driven individuals, who help in the design, build and operation of complex cloud, digital, and data platforms for some of the UK's leading public and private sector organisations. These include Walgreen Boots Alliance, Police Digital Service, Home Office, National Records of Scotland, and Network Rail. Description As the Business Development Manager, you will have the following responsibilities: Build and manage a robust pipeline of cloud transformation opportunities. Research target accounts, identify decision-makers, and uncover business challenges that cloud services can solve. Develop trusted relationships with C-level and senior technology leaders. Lead discovery conversations to understand client needs, pain points, and strategic priorities. Translate AWS/cloud capabilities into compelling business outcomes. Work with technical teams to shape high-level solution proposals, architectures, and migration roadmaps. Drive the full sales cycle from prospecting to negotiation and close. Create account strategies, pursue multi-stakeholder engagements, and manage complex enterprise deals. Partner with cloud architects, delivery teams, and product specialists to craft tailored solutions. Coordinate with marketing on campaigns, events, and lead-generation initiatives. Maintain accurate CRM data, forecasts, and activity reporting. Track KPIs and ensure revenue targets are met or exceeded. Stay current on AWS services, cloud trends, and competitive offerings. Build relationships with AWS partner teams to co-sell and leverage funding programs. Profile The successful Business Development Manager candidate will have the following experience: Proven track record in new business sales within cloud, digital transformation, or technology consulting. Strong understanding of AWS (preferred), Azure or GCP - including cloud migration, DevOps, containerisation, and cloud engineering. Ability to lead complex sales cycles, influence senior stakeholders, and navigate multi-layered organisations. Experience selling professional services, managed services, or multi-phase transformation programmes. Commercial acumen with the ability to shape deals, challenge thinking, and build value-based proposals. Confident communicator capable of translating technical concepts into business outcomes. Self-starter mindset with the drive to build pipeline, open doors, and exceed targets. Job Offer £65,000 - £85,000 basic + OTE Hybrid working - 3 days/week in the office Pension contributions up to 5% (matched by employee and employer) Life Insurance Personal Accident Insurance Private Health Insurance from 2nd anniversary Health and Wellbeing Plan 25 days annual leave Working abroad policy Competitive paternity and maternity leave policies Sickness & Disability income protection from 3rd anniversary On site gym membership
Harvey Nash are partnered with a well-established, fast-growing digital consultancy who are expanding their Product function and looking to hire multiple Senior Product Managers. This is a key hire where you will operate as a senior voice within product engagements, combining strategic thinking, hands-on delivery leadership and strong client influence. You'll act as a trusted advisor to stakeholders while driving high-quality outcomes for users. What we're looking for: Proven experience operating as a Senior Product Manager within consultancy, Government, Public Sector or NHS environments Strong client-facing and stakeholder management capability, with the credibility to challenge, influence and build senior relationships A strategic mindset with the ability to shape product vision, define outcomes and align delivery to measurable value Comfortable balancing product strategy with delivery execution in complex, fast-paced environments A natural leader, experienced in leading discovery, facilitating workshops and embedding user-centred design principles Pragmatic and adaptable, able to navigate ambiguity, manage competing priorities and make informed trade-offs What you'll be doing: Leading product engagements end-to-end from discovery and shaping through to delivery and iteration Owning and communicating product vision, strategy and roadmaps, ensuring alignment across client stakeholders and delivery teams Acting as the bridge between business and delivery, translating complex requirements into clear, actionable priorities Building strong relationships with senior stakeholders, providing strategic guidance and product expertise Coaching and mentoring teams, creating clarity, context and direction to enable high performance Promoting and embedding user-centred, outcome-driven approaches across engagements Working across Agile environments (Scrum, Kanban), ensuring consistent delivery of value If you're a Senior Product Manager looking to combine strategic ownership with meaningful client impact, Apply Now!
May 07, 2026
Contractor
Harvey Nash are partnered with a well-established, fast-growing digital consultancy who are expanding their Product function and looking to hire multiple Senior Product Managers. This is a key hire where you will operate as a senior voice within product engagements, combining strategic thinking, hands-on delivery leadership and strong client influence. You'll act as a trusted advisor to stakeholders while driving high-quality outcomes for users. What we're looking for: Proven experience operating as a Senior Product Manager within consultancy, Government, Public Sector or NHS environments Strong client-facing and stakeholder management capability, with the credibility to challenge, influence and build senior relationships A strategic mindset with the ability to shape product vision, define outcomes and align delivery to measurable value Comfortable balancing product strategy with delivery execution in complex, fast-paced environments A natural leader, experienced in leading discovery, facilitating workshops and embedding user-centred design principles Pragmatic and adaptable, able to navigate ambiguity, manage competing priorities and make informed trade-offs What you'll be doing: Leading product engagements end-to-end from discovery and shaping through to delivery and iteration Owning and communicating product vision, strategy and roadmaps, ensuring alignment across client stakeholders and delivery teams Acting as the bridge between business and delivery, translating complex requirements into clear, actionable priorities Building strong relationships with senior stakeholders, providing strategic guidance and product expertise Coaching and mentoring teams, creating clarity, context and direction to enable high performance Promoting and embedding user-centred, outcome-driven approaches across engagements Working across Agile environments (Scrum, Kanban), ensuring consistent delivery of value If you're a Senior Product Manager looking to combine strategic ownership with meaningful client impact, Apply Now!
We are working with Private Rental Developer who are in the process of setting up their Residential Service Hub in the North West London area. They have around 400 high quality properties under management with a strong long-term growth strategy and the funds to complete these. They are looking to add around 1000 properties annually, currently initially focusing on the Home Counties. They have a need for a Resident Services Lead to support tenants with their queries and resolve issues, supporting them from when they first move in. Working closely with property managers, operational teams and on-site staff, you will help ensure enquiries, maintenance requests and resident communications are handled consistently across the portfolio. You will also support the effective use of systems and contribute to maintaining strong service standards as the portfolio continues to grow, giving you the opportunity to grow with the business. You will: Resident Enquiries & Communication Act as a first point of contact for resident enquiries across phone, email and digital platforms. Provide clear and timely responses, making sure queries are followed through to resolution. Log and manage enquiries and service requests within property management or CRM systems. Complaints Management Manage resident complaints, ensuring they are recorded, investigated and resolved in line with company procedures. Maintain accurate records. Escalate more complex or sensitive issues where needed. Ensure complaint handling complies with data protection requirements and ICO guidance. Operational Coordination Coordinate resident service requests with property managers and contractors. Support the management of maintenance requests and operational service queries. Act as the link between residents and internal teams to make sure issues are picked up and resolved efficiently. Maintain accurate records of resident communications and service requests. Resident Experience Support the delivery of a consistent and positive resident experience across the portfolio. Assist with resident engagement initiatives and community activities where required Engage with Residents prior to their move in day to coordinate a seamless move in process and when they move out. Systems & Administration Use operational systems to track enquiries, complaints and service requests. Keep resident information and service records are accurate and up to date. Support service monitoring by maintaining accurate data and assisting with performance tracking where required. You will have: Relevant qualification or equivalent experience in customer service, housing, property management, hospitality or business administration. Experience handling resident or customer enquiries and complaints, including investigation and resolution. Experience using CRM systems, property management systems and Microsoft Office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 07, 2026
Full time
We are working with Private Rental Developer who are in the process of setting up their Residential Service Hub in the North West London area. They have around 400 high quality properties under management with a strong long-term growth strategy and the funds to complete these. They are looking to add around 1000 properties annually, currently initially focusing on the Home Counties. They have a need for a Resident Services Lead to support tenants with their queries and resolve issues, supporting them from when they first move in. Working closely with property managers, operational teams and on-site staff, you will help ensure enquiries, maintenance requests and resident communications are handled consistently across the portfolio. You will also support the effective use of systems and contribute to maintaining strong service standards as the portfolio continues to grow, giving you the opportunity to grow with the business. You will: Resident Enquiries & Communication Act as a first point of contact for resident enquiries across phone, email and digital platforms. Provide clear and timely responses, making sure queries are followed through to resolution. Log and manage enquiries and service requests within property management or CRM systems. Complaints Management Manage resident complaints, ensuring they are recorded, investigated and resolved in line with company procedures. Maintain accurate records. Escalate more complex or sensitive issues where needed. Ensure complaint handling complies with data protection requirements and ICO guidance. Operational Coordination Coordinate resident service requests with property managers and contractors. Support the management of maintenance requests and operational service queries. Act as the link between residents and internal teams to make sure issues are picked up and resolved efficiently. Maintain accurate records of resident communications and service requests. Resident Experience Support the delivery of a consistent and positive resident experience across the portfolio. Assist with resident engagement initiatives and community activities where required Engage with Residents prior to their move in day to coordinate a seamless move in process and when they move out. Systems & Administration Use operational systems to track enquiries, complaints and service requests. Keep resident information and service records are accurate and up to date. Support service monitoring by maintaining accurate data and assisting with performance tracking where required. You will have: Relevant qualification or equivalent experience in customer service, housing, property management, hospitality or business administration. Experience handling resident or customer enquiries and complaints, including investigation and resolution. Experience using CRM systems, property management systems and Microsoft Office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
