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insurance services compliance manager
TransUnion
Risk Manager
TransUnion City, Leeds
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Risk Manager to join our growing team. Day to Day You'll Be: Acting as a Risk Management subject matter expert providing advice and guidance in relation to risk management to business stakeholders across the global organization to enable them to effectively articulate, assess and manage risk exposures. Supporting significant wider business change initiatives from a risk management perspective. Working with stakeholders to ensure risks are being appropriately flagged and recorded/reported as needed, enabling corrective action to be taken as necessary. Supporting risk owners in maintaining fit for purpose risk metrics / measures. Providing risk SME feedback to policy owners in relation to policy reviews and updates. Acting as a key point of contact for risk matters, providing independent challenge where needed and being able to explain complex issues in a clear and concise manner. Undertaking risk management focused reviews or projects when required to assist in understanding potential risks and issues and ensure effective governance and control is in place relevant to functional areas or business activities Preparing and maintaining accurate and complete documentation that records the completion of risk-focused reviews. Preparing high-quality papers, reports, and MI dashboard outputs for risk governance committees and forums. Supporting UK regulatory interactions and assisting in the preparation of high quality documents to share with regulators. Supporting ongoing maintenance and development of the Risk Management Framework in the TU UK business, ensuring continued alignment with TU Global requirements. Working in collaboration with Internal Audit, Compliance, Legal, Data Governance and the wider Risk team to ensure the business is provided assurance over TU UK's material risk exposures via appropriate oversight activities. Identifying opportunities to innovate and develop control monitoring and oversight methods / systems. Essential Skills & Experience: Strong knowledge of risk management principles and techniques, gained from significant experience and a demonstrable track record of operating within a risk management function (or similar) of a FCA regulated firm. Aptitude for learning, problem-solving and quickly understanding new and complex information. Initiative to propose solutions and to act independently with the confidence to effectively challenge the status quo. Methodical, thorough and diligent, with strong attention to detail and strong documentation and report writing and presentation skills. Experience of preparing high quality papers for governance committees Effective organizational and time management skills to be able to manage completion of multiple activities tasks within set deadlines. Strong interpersonal and communications skills with internal and external stakeholders at all levels, both orally and in writing. Ability to use standard Microsoft products to a high standard, including Outlook, Excel, Word, and PowerPoint. Desirable Skills & Experience: A good working knowledge of the UK financial services sector and FCA regulation. Knowledge of data management environments to be able to make critical observations and drive continual improvement. Good understanding of data protection regulation regimes, such as UK General Data Protection Regulation and the Data Protection Act 2018 Understanding of Credit Reference Agency data (desirable) Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Consultant, Risk Management
Apr 15, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Risk Manager to join our growing team. Day to Day You'll Be: Acting as a Risk Management subject matter expert providing advice and guidance in relation to risk management to business stakeholders across the global organization to enable them to effectively articulate, assess and manage risk exposures. Supporting significant wider business change initiatives from a risk management perspective. Working with stakeholders to ensure risks are being appropriately flagged and recorded/reported as needed, enabling corrective action to be taken as necessary. Supporting risk owners in maintaining fit for purpose risk metrics / measures. Providing risk SME feedback to policy owners in relation to policy reviews and updates. Acting as a key point of contact for risk matters, providing independent challenge where needed and being able to explain complex issues in a clear and concise manner. Undertaking risk management focused reviews or projects when required to assist in understanding potential risks and issues and ensure effective governance and control is in place relevant to functional areas or business activities Preparing and maintaining accurate and complete documentation that records the completion of risk-focused reviews. Preparing high-quality papers, reports, and MI dashboard outputs for risk governance committees and forums. Supporting UK regulatory interactions and assisting in the preparation of high quality documents to share with regulators. Supporting ongoing maintenance and development of the Risk Management Framework in the TU UK business, ensuring continued alignment with TU Global requirements. Working in collaboration with Internal Audit, Compliance, Legal, Data Governance and the wider Risk team to ensure the business is provided assurance over TU UK's material risk exposures via appropriate oversight activities. Identifying opportunities to innovate and develop control monitoring and oversight methods / systems. Essential Skills & Experience: Strong knowledge of risk management principles and techniques, gained from significant experience and a demonstrable track record of operating within a risk management function (or similar) of a FCA regulated firm. Aptitude for learning, problem-solving and quickly understanding new and complex information. Initiative to propose solutions and to act independently with the confidence to effectively challenge the status quo. Methodical, thorough and diligent, with strong attention to detail and strong documentation and report writing and presentation skills. Experience of preparing high quality papers for governance committees Effective organizational and time management skills to be able to manage completion of multiple activities tasks within set deadlines. Strong interpersonal and communications skills with internal and external stakeholders at all levels, both orally and in writing. Ability to use standard Microsoft products to a high standard, including Outlook, Excel, Word, and PowerPoint. Desirable Skills & Experience: A good working knowledge of the UK financial services sector and FCA regulation. Knowledge of data management environments to be able to make critical observations and drive continual improvement. Good understanding of data protection regulation regimes, such as UK General Data Protection Regulation and the Data Protection Act 2018 Understanding of Credit Reference Agency data (desirable) Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Consultant, Risk Management
Signature Senior Lifestyle
Business Administration Manager - Highgate, London
Signature Senior Lifestyle
Business Administration Manager - Highgate, London Your attention to detail and friendly personality will be an asset to our caring, supportive team, when you join Signature Senior Lifestyle as an Business Admin Manager at our luxury home in Highgate. What Signature Offer Up to £38,000 per annum Monday to Friday 09.00am - 17.30pm Up to 30 days annual leave, plus 8 bank holidays, depending on length of service Workplace pension Free meals on shift for staff working 6+ hours Private medical insurance and company sick pay Life Assurance Scheme 'Blue Light' discount scheme eligible Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus Staff recognition scheme - Purple Heart Award Ongoing career training and development Employee Assistance Programme, occupational health support and wellbeing services Plus cycle to work scheme, study support, long service awards and more Transport Links Commuting - East Finchley Underground nearest train station and 603 or 210 nearest bus stops Walking - 25 minutes walking from East Finchley or Highgate train station Driving - 1.3 miles from nearest motorway / bypass Your Role at Signature As our Business Admin Manager you will work with our General Manager and Heads of Department in driving employee engagement whilst ensuring legal compliance is adhered to. You will be responsible for identifying recruitment requirements within the home and manage the recruitment lifecycle from vacancy briefing to arranging interviews, providing feedback to compiling the offer of employment form to pass to the Shared Services team to onboard. You will also provide payroll support, ensure the effective management of training and development within the home, and assist employees with any enquiries they may have. What we're looking for We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in. You will be a natural communicator who is comfortable with training and making group presentations. A good understanding of the recruitment process, along with practical knowledge of employment law and Health and Safety legislation is essential. You will have experience in the maintenance and organisation of systems for employee training records and be able to provide relevant audit and activity reports. Strong IT skills are a must, and having or working towards a CIPD qualification would be a benefit but not a requirement. About Signature Signature Senior Lifestyle offers unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels. Wake up to the know how inside you. Apply to Signature Senior Lifestyle today.
Apr 15, 2026
Full time
Business Administration Manager - Highgate, London Your attention to detail and friendly personality will be an asset to our caring, supportive team, when you join Signature Senior Lifestyle as an Business Admin Manager at our luxury home in Highgate. What Signature Offer Up to £38,000 per annum Monday to Friday 09.00am - 17.30pm Up to 30 days annual leave, plus 8 bank holidays, depending on length of service Workplace pension Free meals on shift for staff working 6+ hours Private medical insurance and company sick pay Life Assurance Scheme 'Blue Light' discount scheme eligible Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus Staff recognition scheme - Purple Heart Award Ongoing career training and development Employee Assistance Programme, occupational health support and wellbeing services Plus cycle to work scheme, study support, long service awards and more Transport Links Commuting - East Finchley Underground nearest train station and 603 or 210 nearest bus stops Walking - 25 minutes walking from East Finchley or Highgate train station Driving - 1.3 miles from nearest motorway / bypass Your Role at Signature As our Business Admin Manager you will work with our General Manager and Heads of Department in driving employee engagement whilst ensuring legal compliance is adhered to. You will be responsible for identifying recruitment requirements within the home and manage the recruitment lifecycle from vacancy briefing to arranging interviews, providing feedback to compiling the offer of employment form to pass to the Shared Services team to onboard. You will also provide payroll support, ensure the effective management of training and development within the home, and assist employees with any enquiries they may have. What we're looking for We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in. You will be a natural communicator who is comfortable with training and making group presentations. A good understanding of the recruitment process, along with practical knowledge of employment law and Health and Safety legislation is essential. You will have experience in the maintenance and organisation of systems for employee training records and be able to provide relevant audit and activity reports. Strong IT skills are a must, and having or working towards a CIPD qualification would be a benefit but not a requirement. About Signature Signature Senior Lifestyle offers unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels. Wake up to the know how inside you. Apply to Signature Senior Lifestyle today.
NG Bailey
Project Manager
NG Bailey Washington, Tyne And Wear
Project Manager - Cable Engineering (Asset) Location: North-East EnglandContract Type: Full-time, PermanentSalary: Up to £52.5k + Company Vehicle + Flexible Benefits Freedom has an exciting opportunity for a Project Manager to lead the delivery of our Cable Engineering Services contract with Northern Powergrid, focusing on Asset Replacement. You'll ensure safe, efficient, and high-quality delivery of projects across the region. Some of the key deliverables in this role will include: Oversee day-to-day operations for Asset Replacement work, ensuring delivery on time and within budget. Lead and motivate a team of Field Managers, Supervisors, Planners, Engineers, and Operatives. Act as the main point of contact with Northern Powergrid and maintain strong client relationships. Ensure compliance with HSQE policies and legal requirements. Manage multiple projects from planning to energisation and handover. Allocate resources effectively and monitor performance against KPIs. Ensure timely submission of documentation and liaise with stakeholders. What We're Looking For: Experience in a senior operational role within cable installation, utilities, or power distribution. Knowledge of LV/HV cable networks, ideally in a DNO environment. Strong leadership, client management, and commercial awareness. NEBOSH/IOSH or equivalent Health & Safety qualification. Full UK Driving Licence. Desirable: Experience with Northern Powergrid contracts. Streetworks knowledge. Project Management qualification (e.g., PRINCE2, APM). Benefits: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 15, 2026
Full time
Project Manager - Cable Engineering (Asset) Location: North-East EnglandContract Type: Full-time, PermanentSalary: Up to £52.5k + Company Vehicle + Flexible Benefits Freedom has an exciting opportunity for a Project Manager to lead the delivery of our Cable Engineering Services contract with Northern Powergrid, focusing on Asset Replacement. You'll ensure safe, efficient, and high-quality delivery of projects across the region. Some of the key deliverables in this role will include: Oversee day-to-day operations for Asset Replacement work, ensuring delivery on time and within budget. Lead and motivate a team of Field Managers, Supervisors, Planners, Engineers, and Operatives. Act as the main point of contact with Northern Powergrid and maintain strong client relationships. Ensure compliance with HSQE policies and legal requirements. Manage multiple projects from planning to energisation and handover. Allocate resources effectively and monitor performance against KPIs. Ensure timely submission of documentation and liaise with stakeholders. What We're Looking For: Experience in a senior operational role within cable installation, utilities, or power distribution. Knowledge of LV/HV cable networks, ideally in a DNO environment. Strong leadership, client management, and commercial awareness. NEBOSH/IOSH or equivalent Health & Safety qualification. Full UK Driving Licence. Desirable: Experience with Northern Powergrid contracts. Streetworks knowledge. Project Management qualification (e.g., PRINCE2, APM). Benefits: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Fresh
Property Manager - 20 hours
Fresh
Fresh are recruiting for a for a Property Manager to lead day to day operations at our brand new 70-apartment Build-to-Rent (BtR) development, Lady Pirrie, located in the vibrant Titanic Quarter. The role: This is a key role within our BTR division, giving you the opportunity to make a real impact on the success and smooth running of the development. As Property Manager, you'll oversee the day-to-day management of the site, acting as the main point of contact for residents, third party agents and key business stakeholders. You will ensure the building operates efficiently, that all compliance requirements are met, and that essential inventories and inspections are completed to a high standard. This is a hands-on role that requires an organised, proactive approach to maintaining momentum, service quality and compliance across the development. This role offers 20 hours per week, Monday - Friday between 8am and 5pm. Flexibilility can be discussed at interview. About you: You will bring experience working in a residential property, estate agency or building management environment, with a solid understanding of the day-to-day building operations and resident services. You must be comfortable managing a range of responsibilities while maintaining high standards of service and compliance. Confident in liaising with a variety of stakeholders, including residents, estate agents and external partners. With strong organisational skills and attention to detail you are comfortable in managing compliance tasks, tenancy inspections, rent collection processes and building checks. We are looking for someone who is approachable and professional and is comfortable working independently. Previous experience within property management, Build-to-Rent or concierge services would be advantageous along with an understanding of basic building compliance procedures and tenancy administration. Benefits of working at Fresh? We offer: A dedicated Training team to assist you with development of your on-job training. A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work. An in-house Learning & Development team to support you with personal and professional development including vocational qualifications. Health cash plan to contribute to everyday healthcare expenses. Access to 'Your Wellbeing' programme & OpenUp - a confidential wellbeing platform. Stay active and take advantage of our cycle to work scheme. Access to exclusive shopping discounts to help your money go further! Life Insurance for peace of mind. About Fresh: Fresh are a multi award-winning residential for rent accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We're looking for someone to support their residents and the wider operational team.
Apr 15, 2026
Full time
Fresh are recruiting for a for a Property Manager to lead day to day operations at our brand new 70-apartment Build-to-Rent (BtR) development, Lady Pirrie, located in the vibrant Titanic Quarter. The role: This is a key role within our BTR division, giving you the opportunity to make a real impact on the success and smooth running of the development. As Property Manager, you'll oversee the day-to-day management of the site, acting as the main point of contact for residents, third party agents and key business stakeholders. You will ensure the building operates efficiently, that all compliance requirements are met, and that essential inventories and inspections are completed to a high standard. This is a hands-on role that requires an organised, proactive approach to maintaining momentum, service quality and compliance across the development. This role offers 20 hours per week, Monday - Friday between 8am and 5pm. Flexibilility can be discussed at interview. About you: You will bring experience working in a residential property, estate agency or building management environment, with a solid understanding of the day-to-day building operations and resident services. You must be comfortable managing a range of responsibilities while maintaining high standards of service and compliance. Confident in liaising with a variety of stakeholders, including residents, estate agents and external partners. With strong organisational skills and attention to detail you are comfortable in managing compliance tasks, tenancy inspections, rent collection processes and building checks. We are looking for someone who is approachable and professional and is comfortable working independently. Previous experience within property management, Build-to-Rent or concierge services would be advantageous along with an understanding of basic building compliance procedures and tenancy administration. Benefits of working at Fresh? We offer: A dedicated Training team to assist you with development of your on-job training. A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work. An in-house Learning & Development team to support you with personal and professional development including vocational qualifications. Health cash plan to contribute to everyday healthcare expenses. Access to 'Your Wellbeing' programme & OpenUp - a confidential wellbeing platform. Stay active and take advantage of our cycle to work scheme. Access to exclusive shopping discounts to help your money go further! Life Insurance for peace of mind. About Fresh: Fresh are a multi award-winning residential for rent accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We're looking for someone to support their residents and the wider operational team.
Transact
Senior Internal Auditor
Transact
We are currently recruiting an exciting opportunity for a Senior Internal Auditor to join our highly regarded Group Internal Audit team. This is an exciting opportunity to work within a dynamic FTSE 250 financial services group, which includes UK-regulated investment and life insurance subsidiaries and a regulated life insurance entity in the Isle of Man. The Group Internal Audit function is recognised for its pragmatic, collaborative approach to continuous improvement and was awarded Outstanding Financial Services Team of the Year in 2024 by the Chartered Institute of Internal Auditors. The Role As a Senior Internal Auditor, you will be responsible for independently leading and delivering full end to end internal audit and advisory engagements in accordance with internal audit standards/ practices and methodology. Drawing on your knowledge and experience, you will identify key risks, develop and scope robust test plans (including use of data analytics), and prepare audit reports that present information in a clear, concise and compelling way. You will also take personal responsibility to be proactively involved in leading stakeholder management meetings and will have plenty of opportunities to support the internal audit management team with wider activity (e.g. preparation of Audit and Risk Committee or Executive Committee packs and innovating audit practices). Being a member of a small high calibre team facilitates continuous learning and development to unlock your potential whilst making your working day fulfilling and enjoyable. Responsibilities include Leading internal audits with resilience and enthusiasm as assigned in the Group Internal Audit Plan that will encompass reviews covering, but not limited to, business operational processes, key customer journeys, regulatory compliance, capital adequacy, governance, risk and IT. With minimal or little supervision preparing audit scopes and performing audit testing in accordance with professional standards and the Group Internal Audit methodology. Drafting audit reports with minimal re-work required that are concise, compelling and clear, in turn highlighting key findings to the Audit and Risk Committees, the Board, and senior management. Leading meetings with senior management to validate audit findings, and to develop, in partnership with the business, pragmatic and commercially sound audit recommendations which mitigate the identified risks. This includes being able to reach an agreement with the business over audit findings and having the capability to challenge management assertions. Being readily available to support, mentor or line manage any guest auditors (secondees) in the team. Being available to support the Group Internal Audit management team with non-internal audit engagement related activity. Proactively enhancing the profile of Group Internal Audit by building strong working relationships with senior managers of the Group. Understanding the current and developing regulatory and legislative rules and guidance which affect the Group and implementing these learnings into internal audit engagements or the internal audit plan. Person Specification We are looking for candidates with experience in an internal auditor role (2 5 years post qualification experience), ideally within the financial services industry. Knowledge of the Wealth Management or Life Insurance sector would be beneficial, but not a prerequisite. Candidates from external auditor roles must have applied knowledge and expertise in the use of risk-based audit methodologies, techniques and practices. You must hold the CIA, ACA or equivalent professional qualification. Advanced Excel experience is essential and capability of data analytics would be desirable. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us IntegraFin Holdings plc, is listed on the London Stock Exchange and is constituent of the FTSE 250 index. Established in 2000, today we have over £77.2 billion of funds under direction on behalf of over 249,000 investor clients (as at December 2025). The IHP Group exists to make financial planning easier for clients and advisers through the provision of financial adviser software and personal service. Transact is a part of the IHP Group which also includes Time4Advice. Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose: We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting. Our strategy: We make financial planning easier for advisers by delivering great s
Apr 15, 2026
Full time
We are currently recruiting an exciting opportunity for a Senior Internal Auditor to join our highly regarded Group Internal Audit team. This is an exciting opportunity to work within a dynamic FTSE 250 financial services group, which includes UK-regulated investment and life insurance subsidiaries and a regulated life insurance entity in the Isle of Man. The Group Internal Audit function is recognised for its pragmatic, collaborative approach to continuous improvement and was awarded Outstanding Financial Services Team of the Year in 2024 by the Chartered Institute of Internal Auditors. The Role As a Senior Internal Auditor, you will be responsible for independently leading and delivering full end to end internal audit and advisory engagements in accordance with internal audit standards/ practices and methodology. Drawing on your knowledge and experience, you will identify key risks, develop and scope robust test plans (including use of data analytics), and prepare audit reports that present information in a clear, concise and compelling way. You will also take personal responsibility to be proactively involved in leading stakeholder management meetings and will have plenty of opportunities to support the internal audit management team with wider activity (e.g. preparation of Audit and Risk Committee or Executive Committee packs and innovating audit practices). Being a member of a small high calibre team facilitates continuous learning and development to unlock your potential whilst making your working day fulfilling and enjoyable. Responsibilities include Leading internal audits with resilience and enthusiasm as assigned in the Group Internal Audit Plan that will encompass reviews covering, but not limited to, business operational processes, key customer journeys, regulatory compliance, capital adequacy, governance, risk and IT. With minimal or little supervision preparing audit scopes and performing audit testing in accordance with professional standards and the Group Internal Audit methodology. Drafting audit reports with minimal re-work required that are concise, compelling and clear, in turn highlighting key findings to the Audit and Risk Committees, the Board, and senior management. Leading meetings with senior management to validate audit findings, and to develop, in partnership with the business, pragmatic and commercially sound audit recommendations which mitigate the identified risks. This includes being able to reach an agreement with the business over audit findings and having the capability to challenge management assertions. Being readily available to support, mentor or line manage any guest auditors (secondees) in the team. Being available to support the Group Internal Audit management team with non-internal audit engagement related activity. Proactively enhancing the profile of Group Internal Audit by building strong working relationships with senior managers of the Group. Understanding the current and developing regulatory and legislative rules and guidance which affect the Group and implementing these learnings into internal audit engagements or the internal audit plan. Person Specification We are looking for candidates with experience in an internal auditor role (2 5 years post qualification experience), ideally within the financial services industry. Knowledge of the Wealth Management or Life Insurance sector would be beneficial, but not a prerequisite. Candidates from external auditor roles must have applied knowledge and expertise in the use of risk-based audit methodologies, techniques and practices. You must hold the CIA, ACA or equivalent professional qualification. Advanced Excel experience is essential and capability of data analytics would be desirable. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us IntegraFin Holdings plc, is listed on the London Stock Exchange and is constituent of the FTSE 250 index. Established in 2000, today we have over £77.2 billion of funds under direction on behalf of over 249,000 investor clients (as at December 2025). The IHP Group exists to make financial planning easier for clients and advisers through the provision of financial adviser software and personal service. Transact is a part of the IHP Group which also includes Time4Advice. Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose: We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting. Our strategy: We make financial planning easier for advisers by delivering great s
Global Payroll Manager
LMAX Group
LMAX Group is a leading operator of multiple institutional execution venues for FX, crypto currencies, and CFDs. We're a technology-driven company that operates a global exchange infrastructure with liquidity sourced from the world's top banks and trading institutions. We are seeking an experienced Global Payroll and Benefits Manager to join our dynamic and growing team. We're looking for a Global Payroll and Benefits Manager who is a highly motivated and detail-oriented professional with a strong background in global payroll and benefits administration. Reporting to the Head of People Business Partnering and Operations, this role will be responsible for overseeing the payroll and benefits function for our global workforce, ensuring accuracy, compliance, and efficiency across all our offices, including the UK, USA, APAC, Singapore, Cyprus, UAE, and others. The ideal candidate will be a hands-on leader who can manage vendor relationships, solve complex issues, and contribute to the continuous improvement of our processes. Key Responsibilities Oversee Global Payroll: Manage the end-to-end payroll process for all LMAX Group entities globally, ensuring timely and accurate payments and compliance with local regulations. Payroll process improvements and transition to fully outsourcing payroll Manage Benefits Administration: Administer and manage all global employee benefits, including health insurance, retirement plans, and other perks. Work with brokers and providers to ensure our plans are competitive and well-communicated to employees. Vendor Management: Act as the primary point of contact for external payroll providers and benefits brokers. Monitor their performance and ensure service level agreements (SLAs) are met. Compliance & Reporting: Maintain up-to-date knowledge of global payroll and benefits regulations. Prepare and submit all required internal and external reports, and ensure all filings are accurate and on time. Process Improvement: Identify and implement improvements to payroll and benefits processes, leveraging technology to increase efficiency and accuracy. Employee Support: Serve as the main point of contact for employee inquiries related to payroll and benefits, providing clear and empathetic support. Minimum Requirements 10+ years of experience in global payroll administration with a minimum of 5 years in the financial services industry. Demonstrable experience managing payroll for a group of companies with multiple international entities, particularly in jurisdictions like the UK, Europe, USA, APAC (Singapore, New Zealand), and the UAE. Extensive experience in global benefits administration, from plan design to day-to-day management. Proven ability to work in a fast-paced, group setting and manage multiple priorities simultaneously. Success Looks Like A successful Global Payroll and Benefits Manager at LMAX Group will quickly become a trusted advisor and the go-to person for all things payroll and benefits. Within the first six months, you will have audited and streamlined our current processes, identified areas for improvement, and built strong, collaborative relationships with our global People team and external partners. You will have a clear understanding of our various payroll cycles and benefit plans and will be able to handle complex inquiries with confidence and accuracy. By the end of your first year, you'll have proactively implemented new technologies or processes that have significantly improved efficiency and reduced errors, all while ensuring our payroll and benefits offerings remain compliant, competitive, and supportive of our employees. Benefits 25 daysof holiday Bonus Pension contribution Private medical, dental, and vision coverage Life assurance Critical illness cover Wellness contribution program with access toClassPass Plumm Platform Five volunteering days Give as You Earn initiative Learning and development programs Electric Vehicle Scheme Cycle to Work Scheme Season Ticket Loan
Apr 15, 2026
Full time
LMAX Group is a leading operator of multiple institutional execution venues for FX, crypto currencies, and CFDs. We're a technology-driven company that operates a global exchange infrastructure with liquidity sourced from the world's top banks and trading institutions. We are seeking an experienced Global Payroll and Benefits Manager to join our dynamic and growing team. We're looking for a Global Payroll and Benefits Manager who is a highly motivated and detail-oriented professional with a strong background in global payroll and benefits administration. Reporting to the Head of People Business Partnering and Operations, this role will be responsible for overseeing the payroll and benefits function for our global workforce, ensuring accuracy, compliance, and efficiency across all our offices, including the UK, USA, APAC, Singapore, Cyprus, UAE, and others. The ideal candidate will be a hands-on leader who can manage vendor relationships, solve complex issues, and contribute to the continuous improvement of our processes. Key Responsibilities Oversee Global Payroll: Manage the end-to-end payroll process for all LMAX Group entities globally, ensuring timely and accurate payments and compliance with local regulations. Payroll process improvements and transition to fully outsourcing payroll Manage Benefits Administration: Administer and manage all global employee benefits, including health insurance, retirement plans, and other perks. Work with brokers and providers to ensure our plans are competitive and well-communicated to employees. Vendor Management: Act as the primary point of contact for external payroll providers and benefits brokers. Monitor their performance and ensure service level agreements (SLAs) are met. Compliance & Reporting: Maintain up-to-date knowledge of global payroll and benefits regulations. Prepare and submit all required internal and external reports, and ensure all filings are accurate and on time. Process Improvement: Identify and implement improvements to payroll and benefits processes, leveraging technology to increase efficiency and accuracy. Employee Support: Serve as the main point of contact for employee inquiries related to payroll and benefits, providing clear and empathetic support. Minimum Requirements 10+ years of experience in global payroll administration with a minimum of 5 years in the financial services industry. Demonstrable experience managing payroll for a group of companies with multiple international entities, particularly in jurisdictions like the UK, Europe, USA, APAC (Singapore, New Zealand), and the UAE. Extensive experience in global benefits administration, from plan design to day-to-day management. Proven ability to work in a fast-paced, group setting and manage multiple priorities simultaneously. Success Looks Like A successful Global Payroll and Benefits Manager at LMAX Group will quickly become a trusted advisor and the go-to person for all things payroll and benefits. Within the first six months, you will have audited and streamlined our current processes, identified areas for improvement, and built strong, collaborative relationships with our global People team and external partners. You will have a clear understanding of our various payroll cycles and benefit plans and will be able to handle complex inquiries with confidence and accuracy. By the end of your first year, you'll have proactively implemented new technologies or processes that have significantly improved efficiency and reduced errors, all while ensuring our payroll and benefits offerings remain compliant, competitive, and supportive of our employees. Benefits 25 daysof holiday Bonus Pension contribution Private medical, dental, and vision coverage Life assurance Critical illness cover Wellness contribution program with access toClassPass Plumm Platform Five volunteering days Give as You Earn initiative Learning and development programs Electric Vehicle Scheme Cycle to Work Scheme Season Ticket Loan
Chief Operating Officer (COO)
NHS
Contract Type: Full time hours per week over 5 days Permanent Please note - Application Form must be completed -available via supporting links / Hospice's website. We are looking for an exceptional COO with appropriate skills and experience to lead the operational side of the hospice and enable the team of dedicated staff to continue providing exceptional care and support to our community. You will need commitment to our cause and the ability to support the team during a period of significant change. You will be an experienced and inspirational leader with a passion for supporting those who deliver our end of life services, as well as the teams who work tirelessly behind the scenes to ensure the hospice operates effectively. An opportunity to join a highly regarded local charity and participate in all its activities. A chance to lead a committed and supportive team who are providing caring and compassionate clinical services in an organisation rated Good by the CQC. This is an exciting time to join Primrose Hospice and have a role in further developing the strategic direction of the hospice during a period of significant change. As a member of the Senior Leadership Team, you will have a significant managerial and strategic role within the organisation. Access to training and development. Employee Assistance Programme. Free onsite parking and refreshments. Core working hours based round 5-day week with flexibility for the right candidate. Main duties of the job The ideal candidate will have: exceptional leadership skills and a minimum of 2 years experience in a similar role. health & safety training / experience significant financial planning experience including budget setting and monitoring experience of supporting an organisation through external inspection e.g. CQC company secretary training / experience data protection officer training / experience empathy and understanding of the demands of working in a hospice environment a flexible and can do approach to duties and supporting others They must be a keen team player with good interpersonal and communication skills who believe that working with people in the last years of life is a privilege. In return the successful candidate will join a team who are passionate about providing a wide range of services to support patients and carers. An Enhanced Disclosure check is required for this post. About us Primrose Hospice & Family Support Centre is an independent charity, offering care and advice to patients living with a life-limiting illness and support for families who are bereaved or who have a family member with a life-limiting illness in North East Worcestershire. We have a Day Hospice providing a range of tailored support for patients. Our friendly & professional Clinical Team will provide you with the support and understanding to make decisions which best suit your needs and diagnosis. Our Family Support Service offers individualised support to adults and children including a counselling service, benefits advice and our living well service. We receive only14.6%of our required running costs from the NHS, so as an independent charity, we rely on the support of individuals and businesses to help us to raise the£1.95 million needed each year for us to provide our services free. Job responsibilities RoleSummary The postholder is a key member of the Senior Leadership & Management Teams takingthe lead role in all aspects of the day to day operational running of theHospice including: HR Facilities IT systems Information Governance Budget setting and management Health and Safety Company Secretary Data Protection Officer Deputise for the CEO in theirabsence within limits of authority Thepost-holder will work closely with the CEO and Board but will be able to workindependently and take appropriate action based on established protocols. Incollaboration with other members of the management team, the post holder willcontribute to the strategic development of the Hospice and work to ensureobjectives are achieved. StrategicResponsibilities Take lead on all issues relating toHR, Facilities, Health & Safety and Information Governance. Lead on specific projects as agreedwith CEO. Work with CEO to develop Hospicestrategy. Work with Heads of Services tomaintain and develop Hospice services. MainOperational Duties & Responsibilities HumanResources Ensure a standard set of HRtemplates, contracts and procedures are updated and utilised across theHospice. Be the initial point of contact forHR issues within the Hospice. Maintain the Staff Handbook,ensuring it is up to date and in line with current legislation. Oversee all HR processes, offeringadvice to managers where needed and ensuring best practice, working with ourexternal HR provider as appropriate. Lead on all recruitment processesand ensure roles are advertised to maximise recruitment potential by usingappropriate channels. Lead on investigations, grievancesand disciplinaries. In conjunction with the ExecutiveAssistant, oversee the mandatory training schedule and induction programmes. Manage own team day to day,including undertaking appraisals annually and ensuring records are up to date. Manage the HR Database (Breathe)and, in conjunction with the Executive Assistant, ensure it is maintained,appropriately protected and kept up to date. Ensure staff have access to anexternal Employee Assistance Programme (currently BHSF Rise) to ensure theyhave access to appropriate support and their wellbeing is a priority. Attend relevant collaborative groupsand training to ensure HR knowledge is up to date. Oversee external HR provision andliaise with external providers as appropriate. Calculate holiday allowances andupload onto Breathe / HR System. Monitor sickness levels and takeappropriate action as required. Notify Finance Manager of alloccurrences impacting on payroll. IT Systems Manage IT systems working withexternal providers where necessary, ensuring that any services we purchase arebest value and fit for purpose. Work with the Executive PA to manageday to day issues with the IT hardware and software referring to outsideproviders where necessary. This includes all IT equipment includingphotocopiers, mobile devices etc. Ensure IT systems remain suitablefor the programmes we need such as SAGE, Donorflex, Assemble, EMIS etcrecommending updates as needed and developing a business case if investment isrequired. Ensure broadband systems are up todate and fit for purpose. InformationGovernance Undertake DPO (Date ProtectionOfficer) role for the Hospice. Review the Information AssetRegister. Review internet network securitypolicy. Develop and implement best practice guidelinesfor IT use. Working with other managers lead onensuring compliance and best practice in relation to Data Protection andGeneral Data Protection Regulations (GDPR). Facilities Manage maintenance and housekeepingstaff and volunteers. Audit all record keeping and ensureprocesses are kept updated. Supervise the maintenance schedule. Manage the maintenance budget formajor and minor works, including submitting business case for off budgetexpenditure if needed. Contribute to planning themaintenance budget along with CEO, Finance Manager and Facilities &Maintenance Manager. Plan and manage a rolling programmeof general upkeep to the buildings. Ensure appropriate levels ofinsurance are in place to meet the Hospices requirements. Ensure phone systems, photocopiersand other contracts are up to date, best value and fit for purpose. Retail Support the Retail Manager in allshop premises related, H & S, lease, insurance and HR matters. Health& Safety Lead on H&S for the Hospice. Lead on H&S for the Hospice. Review H&S policy annually andrewrite as needed. Work with external H&S advisoron a 3/5 (hospice/shops) yearly H&S inspections. Undertake an annual internal Health& Safety inspection on the hospice site. Produce and manage action plansensuring timely completion of actions. Report to the CEO or Board anyHealth & Safety Issues and advise on resolutions. Manage the risk assessment portfolioworking with team managers to ensure timely completion and regular updating. Organise training where needed e.g.fire safety, first aid etc. Ensure staff undertake annual DSEassessments implementing a process to ensure this is achieved. Lead on Health and Safety Meetingspreparing agenda, chairing etc. Oversee the effective health &safety processes within the Hospices kitchen,supporting the external environmental health inspection to ensure thehospice maintains the 5 rating. Finance Line manage the Finance Manager andprovide relevant support as required. Ensure Standing FinancialInstructions are complied with for all purchasing including contracts. Ensure relevant legislation iscomplied with at all times. Audit financial functions e.g.credit card purchasing to ensure compliance with procedures. Check and sign off monthly payroll. Provide support to the FinanceManager in producing annual accounts. . click apply for full job details
Apr 15, 2026
Full time
Contract Type: Full time hours per week over 5 days Permanent Please note - Application Form must be completed -available via supporting links / Hospice's website. We are looking for an exceptional COO with appropriate skills and experience to lead the operational side of the hospice and enable the team of dedicated staff to continue providing exceptional care and support to our community. You will need commitment to our cause and the ability to support the team during a period of significant change. You will be an experienced and inspirational leader with a passion for supporting those who deliver our end of life services, as well as the teams who work tirelessly behind the scenes to ensure the hospice operates effectively. An opportunity to join a highly regarded local charity and participate in all its activities. A chance to lead a committed and supportive team who are providing caring and compassionate clinical services in an organisation rated Good by the CQC. This is an exciting time to join Primrose Hospice and have a role in further developing the strategic direction of the hospice during a period of significant change. As a member of the Senior Leadership Team, you will have a significant managerial and strategic role within the organisation. Access to training and development. Employee Assistance Programme. Free onsite parking and refreshments. Core working hours based round 5-day week with flexibility for the right candidate. Main duties of the job The ideal candidate will have: exceptional leadership skills and a minimum of 2 years experience in a similar role. health & safety training / experience significant financial planning experience including budget setting and monitoring experience of supporting an organisation through external inspection e.g. CQC company secretary training / experience data protection officer training / experience empathy and understanding of the demands of working in a hospice environment a flexible and can do approach to duties and supporting others They must be a keen team player with good interpersonal and communication skills who believe that working with people in the last years of life is a privilege. In return the successful candidate will join a team who are passionate about providing a wide range of services to support patients and carers. An Enhanced Disclosure check is required for this post. About us Primrose Hospice & Family Support Centre is an independent charity, offering care and advice to patients living with a life-limiting illness and support for families who are bereaved or who have a family member with a life-limiting illness in North East Worcestershire. We have a Day Hospice providing a range of tailored support for patients. Our friendly & professional Clinical Team will provide you with the support and understanding to make decisions which best suit your needs and diagnosis. Our Family Support Service offers individualised support to adults and children including a counselling service, benefits advice and our living well service. We receive only14.6%of our required running costs from the NHS, so as an independent charity, we rely on the support of individuals and businesses to help us to raise the£1.95 million needed each year for us to provide our services free. Job responsibilities RoleSummary The postholder is a key member of the Senior Leadership & Management Teams takingthe lead role in all aspects of the day to day operational running of theHospice including: HR Facilities IT systems Information Governance Budget setting and management Health and Safety Company Secretary Data Protection Officer Deputise for the CEO in theirabsence within limits of authority Thepost-holder will work closely with the CEO and Board but will be able to workindependently and take appropriate action based on established protocols. Incollaboration with other members of the management team, the post holder willcontribute to the strategic development of the Hospice and work to ensureobjectives are achieved. StrategicResponsibilities Take lead on all issues relating toHR, Facilities, Health & Safety and Information Governance. Lead on specific projects as agreedwith CEO. Work with CEO to develop Hospicestrategy. Work with Heads of Services tomaintain and develop Hospice services. MainOperational Duties & Responsibilities HumanResources Ensure a standard set of HRtemplates, contracts and procedures are updated and utilised across theHospice. Be the initial point of contact forHR issues within the Hospice. Maintain the Staff Handbook,ensuring it is up to date and in line with current legislation. Oversee all HR processes, offeringadvice to managers where needed and ensuring best practice, working with ourexternal HR provider as appropriate. Lead on all recruitment processesand ensure roles are advertised to maximise recruitment potential by usingappropriate channels. Lead on investigations, grievancesand disciplinaries. In conjunction with the ExecutiveAssistant, oversee the mandatory training schedule and induction programmes. Manage own team day to day,including undertaking appraisals annually and ensuring records are up to date. Manage the HR Database (Breathe)and, in conjunction with the Executive Assistant, ensure it is maintained,appropriately protected and kept up to date. Ensure staff have access to anexternal Employee Assistance Programme (currently BHSF Rise) to ensure theyhave access to appropriate support and their wellbeing is a priority. Attend relevant collaborative groupsand training to ensure HR knowledge is up to date. Oversee external HR provision andliaise with external providers as appropriate. Calculate holiday allowances andupload onto Breathe / HR System. Monitor sickness levels and takeappropriate action as required. Notify Finance Manager of alloccurrences impacting on payroll. IT Systems Manage IT systems working withexternal providers where necessary, ensuring that any services we purchase arebest value and fit for purpose. Work with the Executive PA to manageday to day issues with the IT hardware and software referring to outsideproviders where necessary. This includes all IT equipment includingphotocopiers, mobile devices etc. Ensure IT systems remain suitablefor the programmes we need such as SAGE, Donorflex, Assemble, EMIS etcrecommending updates as needed and developing a business case if investment isrequired. Ensure broadband systems are up todate and fit for purpose. InformationGovernance Undertake DPO (Date ProtectionOfficer) role for the Hospice. Review the Information AssetRegister. Review internet network securitypolicy. Develop and implement best practice guidelinesfor IT use. Working with other managers lead onensuring compliance and best practice in relation to Data Protection andGeneral Data Protection Regulations (GDPR). Facilities Manage maintenance and housekeepingstaff and volunteers. Audit all record keeping and ensureprocesses are kept updated. Supervise the maintenance schedule. Manage the maintenance budget formajor and minor works, including submitting business case for off budgetexpenditure if needed. Contribute to planning themaintenance budget along with CEO, Finance Manager and Facilities &Maintenance Manager. Plan and manage a rolling programmeof general upkeep to the buildings. Ensure appropriate levels ofinsurance are in place to meet the Hospices requirements. Ensure phone systems, photocopiersand other contracts are up to date, best value and fit for purpose. Retail Support the Retail Manager in allshop premises related, H & S, lease, insurance and HR matters. Health& Safety Lead on H&S for the Hospice. Lead on H&S for the Hospice. Review H&S policy annually andrewrite as needed. Work with external H&S advisoron a 3/5 (hospice/shops) yearly H&S inspections. Undertake an annual internal Health& Safety inspection on the hospice site. Produce and manage action plansensuring timely completion of actions. Report to the CEO or Board anyHealth & Safety Issues and advise on resolutions. Manage the risk assessment portfolioworking with team managers to ensure timely completion and regular updating. Organise training where needed e.g.fire safety, first aid etc. Ensure staff undertake annual DSEassessments implementing a process to ensure this is achieved. Lead on Health and Safety Meetingspreparing agenda, chairing etc. Oversee the effective health &safety processes within the Hospices kitchen,supporting the external environmental health inspection to ensure thehospice maintains the 5 rating. Finance Line manage the Finance Manager andprovide relevant support as required. Ensure Standing FinancialInstructions are complied with for all purchasing including contracts. Ensure relevant legislation iscomplied with at all times. Audit financial functions e.g.credit card purchasing to ensure compliance with procedures. Check and sign off monthly payroll. Provide support to the FinanceManager in producing annual accounts. . click apply for full job details
IDHL (Webevents Ltd)
Chief Operating Officer
IDHL (Webevents Ltd) Southampton, Hampshire
Chief Operating Officer Location: UK -This role is a combination of working on customer sites, at our operational locations in Peterborough, Southampton and Runcorn and remote working. We're open on location for the right individual. Salary : Competitive About ICE With over 50 years of experience, ICE is the UK's largest independent provider of cleaning equipment, supporting thousands of customer sites across sectors including retail, healthcare, logistics, manufacturing and education. We combine industry expertise with innovation - from traditional equipment to cutting-edge robotic cleaning solutions - while helping our customers meet their sustainability goals. As a fast-growing business, we offer real opportunity to shape strategy, drive change and make a lasting impact. The Role We're looking for a high-impact Chief Operating Officer to take ownership of operational performance across a fast-growing, market leading business. This is a pivotal executive role where you will shape and execute operational strategy, scale service delivery and drive performance across a complex, multi-site operation. Working closely with the senior leadership team, you will improve efficiency, enhance customer experience and support the next phase of growth with full accountability for delivering measurable results. Key Responsibilities Define and deliver operational strategy aligned to business growth Own service performance, KPIs and continuous improvement Act as senior escalation point for critical operational and customer issues Drive a culture of accountability, safety and operational excellence Lead the Service Delivery function through a team of managers Improve service quality, response times and customer satisfaction Use data and insight to identify risks, trends and opportunities Operational Oversight Hubs & Warehouse Own performance across regional hubs, ensuring efficiency, consistency and scalability Drive improvements in asset utilisation, inventory management and turnaround times Implement standardised processes for asset tracking, lifecycle management and quality control Field Engineering & Technical Services Lead nationwide field operations, ensuring high levels of productivity, safety and compliance Drive improvements in first-time fix rates, SLA performance and engineer utilisation Ensure consistent delivery of preventative maintenance, reactive repairs and compliance testing Helpdesk & Scheduling Oversee scheduling, resource planning and job allocation to maximise operational efficiency Improve response times, SLA adherence and customer communication Enhance systems and processes to increase visibility, accuracy and coordination Parts & Smartcall Ensure efficient parts supply, stock availability and supply chain performance Drive the development of Smartcall to improve remote diagnostics and reduce downtime Build strong supplier relationships to ensure cost control, quality and reliability Training & Development Own operational training strategy through the Training Service Delivery Managers Ensure workforce capability, compliance and ongoing technical development Align workforce development with operational goals and future business growth About You Proven senior operations leadership experience (COO/Operations Director level) Track record of improving performance, efficiency and scalability Strong commercial and strategic mindset Experience leading multi-site, service led operations Excellent leadership, communication and stakeholder management skills Experience in engineering, industrial cleaning equipment or service-based environments would be desirable Why Join ICE? Highly competitive salary package Employee benefits that work for you: ICE Cube (Reward Gateway) - discounts and perks Health Shield & Digital GP access Private medical insurance Life Assurance Enhanced company pension scheme Employee Assistance Programme Generous annual leave plus your birthday off each year Holiday Buy Back Scheme Long Service Awards Are you ready to make an impact? Join a market-leading, growing business where you'll shape operations, lead high-performing teams and play a pivotal role in driving the future success of our business! To Apply If you feel you are a suitable candidate and would like to work for ICE, please do not hesitate to apply.
Apr 15, 2026
Full time
Chief Operating Officer Location: UK -This role is a combination of working on customer sites, at our operational locations in Peterborough, Southampton and Runcorn and remote working. We're open on location for the right individual. Salary : Competitive About ICE With over 50 years of experience, ICE is the UK's largest independent provider of cleaning equipment, supporting thousands of customer sites across sectors including retail, healthcare, logistics, manufacturing and education. We combine industry expertise with innovation - from traditional equipment to cutting-edge robotic cleaning solutions - while helping our customers meet their sustainability goals. As a fast-growing business, we offer real opportunity to shape strategy, drive change and make a lasting impact. The Role We're looking for a high-impact Chief Operating Officer to take ownership of operational performance across a fast-growing, market leading business. This is a pivotal executive role where you will shape and execute operational strategy, scale service delivery and drive performance across a complex, multi-site operation. Working closely with the senior leadership team, you will improve efficiency, enhance customer experience and support the next phase of growth with full accountability for delivering measurable results. Key Responsibilities Define and deliver operational strategy aligned to business growth Own service performance, KPIs and continuous improvement Act as senior escalation point for critical operational and customer issues Drive a culture of accountability, safety and operational excellence Lead the Service Delivery function through a team of managers Improve service quality, response times and customer satisfaction Use data and insight to identify risks, trends and opportunities Operational Oversight Hubs & Warehouse Own performance across regional hubs, ensuring efficiency, consistency and scalability Drive improvements in asset utilisation, inventory management and turnaround times Implement standardised processes for asset tracking, lifecycle management and quality control Field Engineering & Technical Services Lead nationwide field operations, ensuring high levels of productivity, safety and compliance Drive improvements in first-time fix rates, SLA performance and engineer utilisation Ensure consistent delivery of preventative maintenance, reactive repairs and compliance testing Helpdesk & Scheduling Oversee scheduling, resource planning and job allocation to maximise operational efficiency Improve response times, SLA adherence and customer communication Enhance systems and processes to increase visibility, accuracy and coordination Parts & Smartcall Ensure efficient parts supply, stock availability and supply chain performance Drive the development of Smartcall to improve remote diagnostics and reduce downtime Build strong supplier relationships to ensure cost control, quality and reliability Training & Development Own operational training strategy through the Training Service Delivery Managers Ensure workforce capability, compliance and ongoing technical development Align workforce development with operational goals and future business growth About You Proven senior operations leadership experience (COO/Operations Director level) Track record of improving performance, efficiency and scalability Strong commercial and strategic mindset Experience leading multi-site, service led operations Excellent leadership, communication and stakeholder management skills Experience in engineering, industrial cleaning equipment or service-based environments would be desirable Why Join ICE? Highly competitive salary package Employee benefits that work for you: ICE Cube (Reward Gateway) - discounts and perks Health Shield & Digital GP access Private medical insurance Life Assurance Enhanced company pension scheme Employee Assistance Programme Generous annual leave plus your birthday off each year Holiday Buy Back Scheme Long Service Awards Are you ready to make an impact? Join a market-leading, growing business where you'll shape operations, lead high-performing teams and play a pivotal role in driving the future success of our business! To Apply If you feel you are a suitable candidate and would like to work for ICE, please do not hesitate to apply.
Angela Mortimer
Client Services Administrator - Join a Growing Financial Services Firm!
Angela Mortimer
We're looking for a proactive and detail-driven Client Services Administrator to join an expanding team in the heart of the City of London. Working closely with the Head Paraplanner and Operations Manager, you'll play a key role in supporting both clients and the smooth running of the business. This is a fantastic opportunity to build your career within a supportive and ambitious firm, with full training provided. What You'll Be Doing • Supporting client onboarding and ongoing client care • Maintaining accurate client records and managing the CRM system • Processing client requests, including withdrawals • Assisting with tax returns and client portal management • Handling office administration and supporting daily operations • Supporting compliance and regulatory requirements What We're Looking For • Experience within an IFA or financial services environment • Highly organised with strong attention to detail • A team player with a proactive, can-do attitude • Able to manage tasks independently and work efficiently What You'll Get • Annual bonus • Private medical & travel insurance • Gym membership (Virgin Active or PureGym) • £600 annual exam allowance • Pension contributions • Hybrid working - 2 days from home Why Apply? Be part of a growing firm where your work truly makes an impact. You'll gain valuable experience, develop your skills, and be supported every step of the way.
Apr 15, 2026
Full time
We're looking for a proactive and detail-driven Client Services Administrator to join an expanding team in the heart of the City of London. Working closely with the Head Paraplanner and Operations Manager, you'll play a key role in supporting both clients and the smooth running of the business. This is a fantastic opportunity to build your career within a supportive and ambitious firm, with full training provided. What You'll Be Doing • Supporting client onboarding and ongoing client care • Maintaining accurate client records and managing the CRM system • Processing client requests, including withdrawals • Assisting with tax returns and client portal management • Handling office administration and supporting daily operations • Supporting compliance and regulatory requirements What We're Looking For • Experience within an IFA or financial services environment • Highly organised with strong attention to detail • A team player with a proactive, can-do attitude • Able to manage tasks independently and work efficiently What You'll Get • Annual bonus • Private medical & travel insurance • Gym membership (Virgin Active or PureGym) • £600 annual exam allowance • Pension contributions • Hybrid working - 2 days from home Why Apply? Be part of a growing firm where your work truly makes an impact. You'll gain valuable experience, develop your skills, and be supported every step of the way.
Rydon Group
Regional Manager, NHS Maintenance
Rydon Group Dartford, London
Do you have proven experience at leading in a Hard Facilities Management role Are you a dynamic relationship builder who is keen to develop opportunities and implement innovative solutions As part of our NHS planned, preventative and reactive maintenance division, Rydon are seeking an experienced Regional Manager to join our team. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs, small works and minor capital projects basis. We provide maintenance services to acute (hospital), ambulance trusts, primary care trusts and mental health trusts. Job Purpose We are currently seeking a Regional Manager (NHS Hard Facilities Management) to manage our planned, preventative and responsive repairs team. You will lead a team of contract managers who take responsibility for day to day management of these contracts and our directly employed maintenance operatives. This is a key leadership role and takes responsibility for a number of contracts where you will be responsible for the operational, contractual and strategic management and financial control of the Estates Maintenance Services. These contracts include a mixture of community health and PFI health care facility centres. You will be responsible for operational management and budget control of the Estates Maintenance Services across these facilities, ensuring Rydon delivers excellence its in planned, preventative and responsive maintenance services. You will ensure that the business plan for this region is developed and aligned to these Trusts whilst enabling Rydon to meet its key business objectives and drive performance and efficiency. You will take a lead in managing statutory obligations and Health/Safety requirements for your region. This is a varied role where you will be responsible for setting (in conjunction with the Associate Director and Director) budgets and developing further business within the region through our existing partnerships to ensure that we are seen as a provider of choice. As such, the preferred candidate will work to drive the efficiency of contracts, broaden our portfolio of 'negotiated works' and where applicable, help the trust identify a long term planned works strategy that meets their budget requirements and delivers Rydon further revenue enhancements. Key duties include: Ensure delivery of facilities services by our directly employed team and specialist subcontractors in line with budgetary constraints and contractual obligations. Ensure we have compliance with all statutory regulations, current legislation and local codes of practice and policies. Ensure the management controls and systems/processes are in place e.g. auditing, action plans to monitor and deliver timely closure of audit findings. Identify new business opportunities and service improvements and develop a regional strategy and business plan Maximise financial return whilst effectively managing risk to create a sustainable regional business, resolving any high value and high risk contractual disputes where necessary. Responsibility for the financial performance of the region. Oversight of lifecycle risk registers and ensuring risk management plans are up to date and communicated to all relevant stakeholders Create and maintain strong client relationships, attending appropriate client meetings as required Mentor, support and develop your team and promote a collaborative team culture Continuous improvement of the business processes and procedures to deliver consistent standards of service. What we can offer you as Regional Manager: A competitive starting salary. Car allowance of £5,916 per annum. 25 days holiday with the ability to increase up to 30 days. Pension Scheme: 4.5% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Eyecare vouchers and free flu Vaccinations Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. This is a critical role where you will ensure our teams are meeting quality targets we set with your exceptional leadership skills, engaging communication skills and using your ability to continuously drive service improvements through innovation/streamlining of our processes. Experience Required The successful candidate will have previous operational or regional management experience gained ideally with a hard facilities maintenance contractor providing services to the NHS. Alternatively you may have worked directly for the NHS or for a consultancy delivering services into this market. The preferred candidate will demonstrate excellent budget management skills, strong people management skills and excellent written and verbal communication skills. It is essential that the preferred candidate is able to demonstrate an excellent track record in setting and meeting budgets, driving operational performance and developing excellent client relationships within a similar role. Candidates with experience of PFI (Private Finance Initiative) or LIFT (Local Improvement Finance Trust) contract experience are especially encouraged to apply. This is a genuinely diverse opportunity and is part of our long-term growth strategy. If you have the above experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.
Apr 14, 2026
Full time
Do you have proven experience at leading in a Hard Facilities Management role Are you a dynamic relationship builder who is keen to develop opportunities and implement innovative solutions As part of our NHS planned, preventative and reactive maintenance division, Rydon are seeking an experienced Regional Manager to join our team. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs, small works and minor capital projects basis. We provide maintenance services to acute (hospital), ambulance trusts, primary care trusts and mental health trusts. Job Purpose We are currently seeking a Regional Manager (NHS Hard Facilities Management) to manage our planned, preventative and responsive repairs team. You will lead a team of contract managers who take responsibility for day to day management of these contracts and our directly employed maintenance operatives. This is a key leadership role and takes responsibility for a number of contracts where you will be responsible for the operational, contractual and strategic management and financial control of the Estates Maintenance Services. These contracts include a mixture of community health and PFI health care facility centres. You will be responsible for operational management and budget control of the Estates Maintenance Services across these facilities, ensuring Rydon delivers excellence its in planned, preventative and responsive maintenance services. You will ensure that the business plan for this region is developed and aligned to these Trusts whilst enabling Rydon to meet its key business objectives and drive performance and efficiency. You will take a lead in managing statutory obligations and Health/Safety requirements for your region. This is a varied role where you will be responsible for setting (in conjunction with the Associate Director and Director) budgets and developing further business within the region through our existing partnerships to ensure that we are seen as a provider of choice. As such, the preferred candidate will work to drive the efficiency of contracts, broaden our portfolio of 'negotiated works' and where applicable, help the trust identify a long term planned works strategy that meets their budget requirements and delivers Rydon further revenue enhancements. Key duties include: Ensure delivery of facilities services by our directly employed team and specialist subcontractors in line with budgetary constraints and contractual obligations. Ensure we have compliance with all statutory regulations, current legislation and local codes of practice and policies. Ensure the management controls and systems/processes are in place e.g. auditing, action plans to monitor and deliver timely closure of audit findings. Identify new business opportunities and service improvements and develop a regional strategy and business plan Maximise financial return whilst effectively managing risk to create a sustainable regional business, resolving any high value and high risk contractual disputes where necessary. Responsibility for the financial performance of the region. Oversight of lifecycle risk registers and ensuring risk management plans are up to date and communicated to all relevant stakeholders Create and maintain strong client relationships, attending appropriate client meetings as required Mentor, support and develop your team and promote a collaborative team culture Continuous improvement of the business processes and procedures to deliver consistent standards of service. What we can offer you as Regional Manager: A competitive starting salary. Car allowance of £5,916 per annum. 25 days holiday with the ability to increase up to 30 days. Pension Scheme: 4.5% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Eyecare vouchers and free flu Vaccinations Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. This is a critical role where you will ensure our teams are meeting quality targets we set with your exceptional leadership skills, engaging communication skills and using your ability to continuously drive service improvements through innovation/streamlining of our processes. Experience Required The successful candidate will have previous operational or regional management experience gained ideally with a hard facilities maintenance contractor providing services to the NHS. Alternatively you may have worked directly for the NHS or for a consultancy delivering services into this market. The preferred candidate will demonstrate excellent budget management skills, strong people management skills and excellent written and verbal communication skills. It is essential that the preferred candidate is able to demonstrate an excellent track record in setting and meeting budgets, driving operational performance and developing excellent client relationships within a similar role. Candidates with experience of PFI (Private Finance Initiative) or LIFT (Local Improvement Finance Trust) contract experience are especially encouraged to apply. This is a genuinely diverse opportunity and is part of our long-term growth strategy. If you have the above experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application.
Countrystyle Recycling
1st Line IT Support
Countrystyle Recycling Sittingbourne, Kent
Job Title: 1st Line Support Location: Ridham, Sittingbourne and other sites in the southeast as required Salary: 31,000 per annum Job Type: Permanent, Full time Hours: 40 hours per week About Us: Countrystyle's mission is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality. We transform waste into a valuable resource to protect precious natural resources. We make it easy for our clients to achieve our mutual goals and deliver waste outcomes which benefit the wider community. Our customers love to work with us, they trust us, and share our mission. About the role: The main purpose of the role is to provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services. Responsibilities: Manage and maintain good quality, accurate documentation on all IT processes. Maintain systems, resolving any general workplace IT issues. Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing. Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues. Assist in maintaining our printer outsourcing contract. Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR). Monitor and update the 'IT issues' database. Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work. Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements. About you: Essentials: Strong Communications skills at all levels MS Office to intermediate level Documentation to entry Level Previous experience in a similar role/ IT Field or IT Qualification Ability to work to tight deadlines GCSE grades A-C Proactive with a desire to learn new skills Attention to detail Desirable: Networking (Unifi/ Meraki/ Cisco) Knowledge Knowledge of Windows Operating Systems Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with experience or relevant job titles of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer may also be considered for this role.
Apr 14, 2026
Full time
Job Title: 1st Line Support Location: Ridham, Sittingbourne and other sites in the southeast as required Salary: 31,000 per annum Job Type: Permanent, Full time Hours: 40 hours per week About Us: Countrystyle's mission is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality. We transform waste into a valuable resource to protect precious natural resources. We make it easy for our clients to achieve our mutual goals and deliver waste outcomes which benefit the wider community. Our customers love to work with us, they trust us, and share our mission. About the role: The main purpose of the role is to provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services. Responsibilities: Manage and maintain good quality, accurate documentation on all IT processes. Maintain systems, resolving any general workplace IT issues. Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing. Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues. Assist in maintaining our printer outsourcing contract. Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR). Monitor and update the 'IT issues' database. Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work. Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements. About you: Essentials: Strong Communications skills at all levels MS Office to intermediate level Documentation to entry Level Previous experience in a similar role/ IT Field or IT Qualification Ability to work to tight deadlines GCSE grades A-C Proactive with a desire to learn new skills Attention to detail Desirable: Networking (Unifi/ Meraki/ Cisco) Knowledge Knowledge of Windows Operating Systems Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with experience or relevant job titles of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer may also be considered for this role.
Manpower UK Ltd
Project Manager - Engineering & Defence
Manpower UK Ltd
Project Manager - Engineering & Defence Location: Kidlington, Oxfordshire Hours: 37.5 per week Type: Permanent Our client, a leading aerospace organisation, is hiring for a Project Manager to join their Customisation and Development team at Oxford Airport. This is an exciting opportunity to lead complex helicopter retrofit projects for prestigious clients including the UK MOD, Police Services, Air Ambulance, and VIP customers. What you'll be doing: Managing multiple projects from initiation to completion, ensuring delivery on time, within scope, and budget. Leading cross-disciplinary teams and fostering strong stakeholder relationships. Applying and developing project controls, risk management, and lessons learned processes. Ensuring compliance with aviation regulations (EASA, UK CAA, UK MAA) and internal standards. Monitoring project performance using KPIs such as schedule and cost control (SPI & CPI). Representing projects through governance forums, providing clear progress updates and risk assessments. What you'll bring: Proven success in delivering complex projects within an aerospace or aviation environment. Strong leadership skills with experience managing multi-disciplinary teams. Expertise in project planning, risk management, and financial control. Excellent communication and stakeholder management abilities. Formal project management training (e.g., PRINCE2, APMP). Current SC security clearance and a valid UK driving licence. Knowledge of aviation regulations (EASA, UK CAA, MAA). Desirable skills: Experience with Primavera P6, SAP, or customer-facing roles. Background in aviation engineering or a Pt21 environment. Bid management experience. What you'll need: A recognised project management qualification. A background in aerospace or aviation. Flexibility to travel and work on-site at Oxford Airport. Join this dynamic team and contribute to delivering world-class helicopter solutions that serve, protect, and save lives. Alongside a competitive salary, enjoy benefits including private medical insurance, pension scheme, share plans, bonus schemes, and various employee discounts. If you're ready to lead impactful projects in a thriving aerospace setting, apply now!
Apr 14, 2026
Full time
Project Manager - Engineering & Defence Location: Kidlington, Oxfordshire Hours: 37.5 per week Type: Permanent Our client, a leading aerospace organisation, is hiring for a Project Manager to join their Customisation and Development team at Oxford Airport. This is an exciting opportunity to lead complex helicopter retrofit projects for prestigious clients including the UK MOD, Police Services, Air Ambulance, and VIP customers. What you'll be doing: Managing multiple projects from initiation to completion, ensuring delivery on time, within scope, and budget. Leading cross-disciplinary teams and fostering strong stakeholder relationships. Applying and developing project controls, risk management, and lessons learned processes. Ensuring compliance with aviation regulations (EASA, UK CAA, UK MAA) and internal standards. Monitoring project performance using KPIs such as schedule and cost control (SPI & CPI). Representing projects through governance forums, providing clear progress updates and risk assessments. What you'll bring: Proven success in delivering complex projects within an aerospace or aviation environment. Strong leadership skills with experience managing multi-disciplinary teams. Expertise in project planning, risk management, and financial control. Excellent communication and stakeholder management abilities. Formal project management training (e.g., PRINCE2, APMP). Current SC security clearance and a valid UK driving licence. Knowledge of aviation regulations (EASA, UK CAA, MAA). Desirable skills: Experience with Primavera P6, SAP, or customer-facing roles. Background in aviation engineering or a Pt21 environment. Bid management experience. What you'll need: A recognised project management qualification. A background in aerospace or aviation. Flexibility to travel and work on-site at Oxford Airport. Join this dynamic team and contribute to delivering world-class helicopter solutions that serve, protect, and save lives. Alongside a competitive salary, enjoy benefits including private medical insurance, pension scheme, share plans, bonus schemes, and various employee discounts. If you're ready to lead impactful projects in a thriving aerospace setting, apply now!
Nottingham Community Housing Association
Project Manager - Young People's Service
Nottingham Community Housing Association Newark, Nottinghamshire
Project Manager - Young People's Service Location: Newark & Retford Salary: £39,054 - £44,745 per annum Hours: 37 hours per week Here at NCHA, we have a fantastic managerial opportunity for the right person to join our friendly, supportive and values-driven Young Person's Service in Newark and Retford. Are you passionate about making a positive impact on the lives of young people? Do you have the leadership skills and experience to empower them on their journey to independence? If so, we would love to hear from you. Branching Out supports young people aged 16-21 across Newark and Retford. As Project Manager, you will lead, develop and inspire the team to ensure young people receive high-quality, strengths-based support that enables them to achieve their full potential. This is a busy, rewarding and dynamic service, focused on supporting young people to grow in confidence, life skills and independence. Our approach is rooted in strengths-based practice, helping young people build resilience and move forward positively. Our team plays a critical role in advocating for young people, from liaising with partner agencies to secure permanent accommodation, through to supporting access to education, employment and training opportunities. Key Responsibilities: As Project Manager, your duties will include (but are not limited to): Recruiting, selecting and inducting new colleagues Managing performance through supervisions, development plans and CLEAR conversations Managing workplace health and safety risk assessments and ensuring compliance with regulations Meeting statutory and organisational quality requirements Developing, monitoring and achieving designated cost centre income and expenditure targets Contributing to wider organisational development initiatives to improve and evolve services Developing and maintaining strong internal and external partnerships Working collaboratively with partner organisations and agencies What We're Looking For: You will be passionate about supporting young people to reach their full potential and confident in leading a team to deliver excellent outcomes. You'll be resilient when challenges arise and able to motivate and engage others through change. You will bring: Strong leadership and people-management skills A compassionate, person-centred and strengths-based approach Excellent communication skills, with the ability to build effective relationships with staff, service users and external partners A positive, 'can-do' attitude and a genuine commitment to NCHA's values of Caring, Learning, Enthusiastic, Accountable and Resilient Emotional intelligence, resilience and a sense of humour Essential requirements: Minimum NVQ Level 3 / QCF Diploma Level 3 in Management or Leadership, Health and Social Care, Housing, or another relevant qualification A valid driving licence and access to a vehicle (unless a disability precludes this) Willingness to work across two locations Flexibility to work early, late and some weekend shifts Mileage costs will be reimbursed (business insurance required). Work Hours - 37 hours a week The service operates 7 days a week, 365 days a year. You will be required to work early, late and some weekends which will be discussed in more detail at interview stage. USEFUL TOP TIPS: 1. You will need to attach a CV in order to apply for this role. 2. All correspondence will be via your registered email address. 3. View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application - show us why you are suitable! 4. For more information about NCHA, please refer to the attached 'Helping Our Customers'- get a better idea of what we do across the organisation! To apply, 1. Click the Apply Now button at the top of this page Looking forward to receiving your application! Please note that we are not currently offering visa sponsorship. All successful candidates will be required to take a work-related test prior to the interview. As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.
Apr 14, 2026
Full time
Project Manager - Young People's Service Location: Newark & Retford Salary: £39,054 - £44,745 per annum Hours: 37 hours per week Here at NCHA, we have a fantastic managerial opportunity for the right person to join our friendly, supportive and values-driven Young Person's Service in Newark and Retford. Are you passionate about making a positive impact on the lives of young people? Do you have the leadership skills and experience to empower them on their journey to independence? If so, we would love to hear from you. Branching Out supports young people aged 16-21 across Newark and Retford. As Project Manager, you will lead, develop and inspire the team to ensure young people receive high-quality, strengths-based support that enables them to achieve their full potential. This is a busy, rewarding and dynamic service, focused on supporting young people to grow in confidence, life skills and independence. Our approach is rooted in strengths-based practice, helping young people build resilience and move forward positively. Our team plays a critical role in advocating for young people, from liaising with partner agencies to secure permanent accommodation, through to supporting access to education, employment and training opportunities. Key Responsibilities: As Project Manager, your duties will include (but are not limited to): Recruiting, selecting and inducting new colleagues Managing performance through supervisions, development plans and CLEAR conversations Managing workplace health and safety risk assessments and ensuring compliance with regulations Meeting statutory and organisational quality requirements Developing, monitoring and achieving designated cost centre income and expenditure targets Contributing to wider organisational development initiatives to improve and evolve services Developing and maintaining strong internal and external partnerships Working collaboratively with partner organisations and agencies What We're Looking For: You will be passionate about supporting young people to reach their full potential and confident in leading a team to deliver excellent outcomes. You'll be resilient when challenges arise and able to motivate and engage others through change. You will bring: Strong leadership and people-management skills A compassionate, person-centred and strengths-based approach Excellent communication skills, with the ability to build effective relationships with staff, service users and external partners A positive, 'can-do' attitude and a genuine commitment to NCHA's values of Caring, Learning, Enthusiastic, Accountable and Resilient Emotional intelligence, resilience and a sense of humour Essential requirements: Minimum NVQ Level 3 / QCF Diploma Level 3 in Management or Leadership, Health and Social Care, Housing, or another relevant qualification A valid driving licence and access to a vehicle (unless a disability precludes this) Willingness to work across two locations Flexibility to work early, late and some weekend shifts Mileage costs will be reimbursed (business insurance required). Work Hours - 37 hours a week The service operates 7 days a week, 365 days a year. You will be required to work early, late and some weekends which will be discussed in more detail at interview stage. USEFUL TOP TIPS: 1. You will need to attach a CV in order to apply for this role. 2. All correspondence will be via your registered email address. 3. View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application - show us why you are suitable! 4. For more information about NCHA, please refer to the attached 'Helping Our Customers'- get a better idea of what we do across the organisation! To apply, 1. Click the Apply Now button at the top of this page Looking forward to receiving your application! Please note that we are not currently offering visa sponsorship. All successful candidates will be required to take a work-related test prior to the interview. As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.
Dove Adolescent Services
Children's Home Deputy Manager (Dual Homes)
Dove Adolescent Services Barnsley, Yorkshire
Children's Home Deputy Manager (Dual Homes) Location: Barnsley Contract Type: Full time, Permanent Salary: Up to £42,248.55 per year (including sleep ins and on call payments) Hours: 39 per week Reports To: Registered Manager, Responsible Individuals & Operational Directors Benefits 25 days' annual leave + bank holidays On call payments up to £35 39 hours per week, including sleep ins as per rota Occasional office days for administrative tasks Petrol allowance when using your own car (business insurance required) Pension scheme in line with organisational and government guidance About the Role Dove Adolescent Services empowers young people to build resilience and thrive through strong, positive relationships and effective preparation for adulthood. We're looking for a Deputy Manager to help oversee two 2 bed homes in Barnsley. Working alongside the Registered Manager, you'll support the day to day operations, ensuring high quality care and that each young person's rights, wellbeing, and individual needs are met. You'll guide and support the staff team, maintaining strong safeguarding practice and meeting all regulatory standards. Your leadership will directly contribute to positive outcomes for young people and uphold Dove's values and commitment to excellent care. Role Overview As Dual Deputy Manager, you'll support the Registered Manager across both homes by: Ensuring high quality care that meets legislative, safeguarding, Ofsted SCCIF, and organisational standards Promoting each young person's rights, wellbeing, and individual needs Leading, guiding, and supporting staff to maintain excellent practice Overseeing records, documentation, monitoring systems, and quality assurance Supporting daily operations, decision making, and service improvements Maintaining Health & Safety compliance and ensuring staff training is up to date Assisting with rotas, inductions, supervision, appraisals, and staff development Supporting safer recruitment and HR processes (grievances, complaints, disciplinaries) Contributing to budget monitoring, financial controls, and resource management Ensuring both homes are safe, well maintained, and fully compliant Building strong relationships with external agencies, commissioners, and partners Assisting with placements and admissions when required Participating in the on call rota and covering sleep ins as needed Required Attributes Commitment to high quality care and education Team leadership or management experience Strong safeguarding and child protection knowledge Level 3 Children & Young People qualification (minimum) Level 5 Leadership & Management (or willingness to complete) Understanding of vulnerable young people's needs Safe working practice and strong professional boundaries Excellent relationship building skills Emotional resilience and ability to maintain confidentiality Commitment to equality and anti discriminatory practice Full UK driving licence and access to transport Flexible, reliable, and able to support service development Dove Adolescent Services Ltd established 1993 provides residential care for young people. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. We reserve the right to withdraw this advert without notification. PandoLogic. , Location: Barnsley, ENG - S71 1HR
Apr 14, 2026
Full time
Children's Home Deputy Manager (Dual Homes) Location: Barnsley Contract Type: Full time, Permanent Salary: Up to £42,248.55 per year (including sleep ins and on call payments) Hours: 39 per week Reports To: Registered Manager, Responsible Individuals & Operational Directors Benefits 25 days' annual leave + bank holidays On call payments up to £35 39 hours per week, including sleep ins as per rota Occasional office days for administrative tasks Petrol allowance when using your own car (business insurance required) Pension scheme in line with organisational and government guidance About the Role Dove Adolescent Services empowers young people to build resilience and thrive through strong, positive relationships and effective preparation for adulthood. We're looking for a Deputy Manager to help oversee two 2 bed homes in Barnsley. Working alongside the Registered Manager, you'll support the day to day operations, ensuring high quality care and that each young person's rights, wellbeing, and individual needs are met. You'll guide and support the staff team, maintaining strong safeguarding practice and meeting all regulatory standards. Your leadership will directly contribute to positive outcomes for young people and uphold Dove's values and commitment to excellent care. Role Overview As Dual Deputy Manager, you'll support the Registered Manager across both homes by: Ensuring high quality care that meets legislative, safeguarding, Ofsted SCCIF, and organisational standards Promoting each young person's rights, wellbeing, and individual needs Leading, guiding, and supporting staff to maintain excellent practice Overseeing records, documentation, monitoring systems, and quality assurance Supporting daily operations, decision making, and service improvements Maintaining Health & Safety compliance and ensuring staff training is up to date Assisting with rotas, inductions, supervision, appraisals, and staff development Supporting safer recruitment and HR processes (grievances, complaints, disciplinaries) Contributing to budget monitoring, financial controls, and resource management Ensuring both homes are safe, well maintained, and fully compliant Building strong relationships with external agencies, commissioners, and partners Assisting with placements and admissions when required Participating in the on call rota and covering sleep ins as needed Required Attributes Commitment to high quality care and education Team leadership or management experience Strong safeguarding and child protection knowledge Level 3 Children & Young People qualification (minimum) Level 5 Leadership & Management (or willingness to complete) Understanding of vulnerable young people's needs Safe working practice and strong professional boundaries Excellent relationship building skills Emotional resilience and ability to maintain confidentiality Commitment to equality and anti discriminatory practice Full UK driving licence and access to transport Flexible, reliable, and able to support service development Dove Adolescent Services Ltd established 1993 provides residential care for young people. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. We reserve the right to withdraw this advert without notification. PandoLogic. , Location: Barnsley, ENG - S71 1HR
Jeld-Wen
Shift Manager
Jeld-Wen Shap, Cumbria
Are you looking for new opportunities and have experience as a Production Manager or Supervisor in a manufacturing or production environment? Are you interested in joining a global organisation where continuous improvement and operational excellence are ingrained into the company culture? Here at JELD-WEN UK, we're looking for a Shift Manager, known internally as a Value Stream Manager in Penrith, UK. With a new manufacturing line nearly complete and a bold transformation agenda in motion, we're entering a pivotal chapter for our Penrith site. This is an exciting time to join us and play a key role in shaping the future of our workforce. You will remodel production activities towards world-class performance; make continuous improvement standard practice to deliver quantified bottom line performance improvement. Educate, develop a continuous improvement culture, and inspire team members towards betterment and achievement. You will drive positive transformation throughout the site, build and mentor effective teams and drive employee engagement, involvement, and development. Safety, Quality and Productivity will be at the heart of all you do. You will ensure that each of your respective departments has a "win the hour, win the day" mentality and offer a career roadmap for those talented individuals with the appetite to grow within our business. We offer onsite working from our state-of-the-art Penrith facility, a competitive salary, 25 days' holiday and ability to purchase 5 extra days, up to 7.5% pension contribution, private medical insurance (BUPA) and salary sacrifice schemes. What your impact will be: A pro-active approach to 'SAFETY' management through SIO generation, creating a culture of safety first 'act first time every time'. A pro-active approach to 'Quality' management through QIO generation, creating a culture of 'Quality first time every time'. Lead the management hourly boards delivering all activities and continuous improvement. Hourly Boards - lead and encourage, participate and add value, in the team member education and improvement to ensure they are managed to a 'first class standard'. Maintain connection between hourly boards and the SQDCIP Gemba board. Ensure 3c actions are detailed, accurate and closed out, action all next steps first time every time. Lead and manage team member's performance and contributions, including absenteeism and discipline. Deliver continuous improvement processes impacting quality and productivity. Be responsible for the product quality standards and the continuous improvement of these standards through system compliance and demonstrable 3c prioritisation and achievement. Take ownership for team member skills, capabilities gap analysis including maintaining skills matrix and impact flexibility and contributions. Take ownership for housekeeping delivering 'a place for everything and everything it its place'. Contribute to the 5s programme - maintain the 5s standards and enforce high standards of compliance through layered audits and Kaizen activities. Lead team to deliver quality checks, ensuring our customers get the best quality products and service improving the JELD-WEN brand and reputation reducing cost and meeting our customers' expectations. Own resource planning for operational activities to target and deliver weekly KPI's to target. Drive positive transformation throughout the site, build and mentor effective teams and drive employee engagement, involvement and development. Work collaboratively with the Operations team in delivering and maintaining a savings pipeline / project opportunity of 5% of Costs of goods Sold (CoGS). Work collaboratively with the Operations team in delivering a 3 % of (CoGS) productivity improvement year on year. Coach others to enhance their personal performance by setting focused targets and objectives. Encourage knowledge - sharing across teams to accelerate improvement and benefits. Hold structured weekly 121's with direct reports giving clear next steps by setting smart objectives for both technical and behavioural activities holding everyone accountable to deliver the business plan. What you'll need to succeed: Previous experience of a 'SAFETY FIRST' culture with a zero tolerance and continuous safety improvement mentality. Previous experience of a 'Quality' management culture. Previous experience of working in a medium to large manufacturing environment. Previous experience of leading a team with varying levels of skills and experience. Experience working within a disciplined and system-controlled environment. Experience of working with a SQDCIP (or equivalent) production management. Previous experience of working in a Trade Union environment. Have the highest of personal standards with an ability to mentor and promote improvement through Lean techniques such as value stream mapping, 5s, standard work cellular flow, mistake proofing, total productive maintenance. Excellent people management skills and capabilities with a positive and engaging character. Fully computer literate with good IT skills. Flexible approach towards working hours as a 3 rotating shift pattern is required (earlies, lates and nights). Why join us. "We are passionate about doors and are one of the world's largest manufacturers in this field. If you want to join us, we provide an international environment, a high level of flexibility, great potential for personal development and the opportunity to work with strong brands". We act with integrity, invest in people, inspire through innovation, deliver on our promises, and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities. About JELD-WEN JELD-WEN, founded in 1960, is a leading global manufacturer of doors and windows, headquartered in Charlotte, North Carolina with over 18,000 employees worldwide. JELD-WEN Europe designs, manufactures, and distributes interior and exterior doors and door sets in wood and steel. It is comprised of 23 manufacturing locations and employs approximately 6,000 people across the UK, France, Central Europe, and Northern Europe. Offerings include fire-rated and security solutions under brands such as BOS, DANA, Domoferm, Dooria, HSE, JELD-WEN, Kellpax, Kilsgaard, Swedoor and Zargag. Our products and services afford us the opportunity to enter people's workplaces, homes, and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives. JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable discrimination laws. Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Apr 14, 2026
Full time
Are you looking for new opportunities and have experience as a Production Manager or Supervisor in a manufacturing or production environment? Are you interested in joining a global organisation where continuous improvement and operational excellence are ingrained into the company culture? Here at JELD-WEN UK, we're looking for a Shift Manager, known internally as a Value Stream Manager in Penrith, UK. With a new manufacturing line nearly complete and a bold transformation agenda in motion, we're entering a pivotal chapter for our Penrith site. This is an exciting time to join us and play a key role in shaping the future of our workforce. You will remodel production activities towards world-class performance; make continuous improvement standard practice to deliver quantified bottom line performance improvement. Educate, develop a continuous improvement culture, and inspire team members towards betterment and achievement. You will drive positive transformation throughout the site, build and mentor effective teams and drive employee engagement, involvement, and development. Safety, Quality and Productivity will be at the heart of all you do. You will ensure that each of your respective departments has a "win the hour, win the day" mentality and offer a career roadmap for those talented individuals with the appetite to grow within our business. We offer onsite working from our state-of-the-art Penrith facility, a competitive salary, 25 days' holiday and ability to purchase 5 extra days, up to 7.5% pension contribution, private medical insurance (BUPA) and salary sacrifice schemes. What your impact will be: A pro-active approach to 'SAFETY' management through SIO generation, creating a culture of safety first 'act first time every time'. A pro-active approach to 'Quality' management through QIO generation, creating a culture of 'Quality first time every time'. Lead the management hourly boards delivering all activities and continuous improvement. Hourly Boards - lead and encourage, participate and add value, in the team member education and improvement to ensure they are managed to a 'first class standard'. Maintain connection between hourly boards and the SQDCIP Gemba board. Ensure 3c actions are detailed, accurate and closed out, action all next steps first time every time. Lead and manage team member's performance and contributions, including absenteeism and discipline. Deliver continuous improvement processes impacting quality and productivity. Be responsible for the product quality standards and the continuous improvement of these standards through system compliance and demonstrable 3c prioritisation and achievement. Take ownership for team member skills, capabilities gap analysis including maintaining skills matrix and impact flexibility and contributions. Take ownership for housekeeping delivering 'a place for everything and everything it its place'. Contribute to the 5s programme - maintain the 5s standards and enforce high standards of compliance through layered audits and Kaizen activities. Lead team to deliver quality checks, ensuring our customers get the best quality products and service improving the JELD-WEN brand and reputation reducing cost and meeting our customers' expectations. Own resource planning for operational activities to target and deliver weekly KPI's to target. Drive positive transformation throughout the site, build and mentor effective teams and drive employee engagement, involvement and development. Work collaboratively with the Operations team in delivering and maintaining a savings pipeline / project opportunity of 5% of Costs of goods Sold (CoGS). Work collaboratively with the Operations team in delivering a 3 % of (CoGS) productivity improvement year on year. Coach others to enhance their personal performance by setting focused targets and objectives. Encourage knowledge - sharing across teams to accelerate improvement and benefits. Hold structured weekly 121's with direct reports giving clear next steps by setting smart objectives for both technical and behavioural activities holding everyone accountable to deliver the business plan. What you'll need to succeed: Previous experience of a 'SAFETY FIRST' culture with a zero tolerance and continuous safety improvement mentality. Previous experience of a 'Quality' management culture. Previous experience of working in a medium to large manufacturing environment. Previous experience of leading a team with varying levels of skills and experience. Experience working within a disciplined and system-controlled environment. Experience of working with a SQDCIP (or equivalent) production management. Previous experience of working in a Trade Union environment. Have the highest of personal standards with an ability to mentor and promote improvement through Lean techniques such as value stream mapping, 5s, standard work cellular flow, mistake proofing, total productive maintenance. Excellent people management skills and capabilities with a positive and engaging character. Fully computer literate with good IT skills. Flexible approach towards working hours as a 3 rotating shift pattern is required (earlies, lates and nights). Why join us. "We are passionate about doors and are one of the world's largest manufacturers in this field. If you want to join us, we provide an international environment, a high level of flexibility, great potential for personal development and the opportunity to work with strong brands". We act with integrity, invest in people, inspire through innovation, deliver on our promises, and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities. About JELD-WEN JELD-WEN, founded in 1960, is a leading global manufacturer of doors and windows, headquartered in Charlotte, North Carolina with over 18,000 employees worldwide. JELD-WEN Europe designs, manufactures, and distributes interior and exterior doors and door sets in wood and steel. It is comprised of 23 manufacturing locations and employs approximately 6,000 people across the UK, France, Central Europe, and Northern Europe. Offerings include fire-rated and security solutions under brands such as BOS, DANA, Domoferm, Dooria, HSE, JELD-WEN, Kellpax, Kilsgaard, Swedoor and Zargag. Our products and services afford us the opportunity to enter people's workplaces, homes, and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives. JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable discrimination laws. Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Trusted Technology Partnership
ISO and Compliance Manager
Trusted Technology Partnership Crow, Hampshire
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Apr 14, 2026
Full time
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Industrial Cleaning Equipment Ltd (ICE)
Chief Operating Officer
Industrial Cleaning Equipment Ltd (ICE)
Chief Operating Officer Location: UK -This role is a combination of working on customer sites, at our operational locations in Peterborough, Southampton and Runcorn and remote working. We're open on location for the right individual. Salary : Competitive About ICE With over 50 years of experience, ICE is the UK's largest independent provider of cleaning equipment, supporting thousands of customer sites across sectors including retail, healthcare, logistics, manufacturing and education. We combine industry expertise with innovation - from traditional equipment to cutting-edge robotic cleaning solutions - while helping our customers meet their sustainability goals. As a fast-growing business, we offer real opportunity to shape strategy, drive change and make a lasting impact. The Role We're looking for a high-impact Chief Operating Officer to take ownership of operational performance across a fast-growing, market leading business. This is a pivotal executive role where you will shape and execute operational strategy, scale service delivery and drive performance across a complex, multi-site operation. Working closely with the senior leadership team, you will improve efficiency, enhance customer experience and support the next phase of growth with full accountability for delivering measurable results. Key Responsibilities Define and deliver operational strategy aligned to business growth Own service performance, KPIs and continuous improvement Act as senior escalation point for critical operational and customer issues Drive a culture of accountability, safety and operational excellence Lead the Service Delivery function through a team of managers Improve service quality, response times and customer satisfaction Use data and insight to identify risks, trends and opportunities Operational Oversight Hubs & Warehouse Own performance across regional hubs, ensuring efficiency, consistency and scalability Drive improvements in asset utilisation, inventory management and turnaround times Implement standardised processes for asset tracking, lifecycle management and quality control Field Engineering & Technical Services Lead nationwide field operations, ensuring high levels of productivity, safety and compliance Drive improvements in first-time fix rates, SLA performance and engineer utilisation Ensure consistent delivery of preventative maintenance, reactive repairs and compliance testing Helpdesk & Scheduling Oversee scheduling, resource planning and job allocation to maximise operational efficiency Improve response times, SLA adherence and customer communication Enhance systems and processes to increase visibility, accuracy and coordination Parts & Smartcall Ensure efficient parts supply, stock availability and supply chain performance Drive the development of Smartcall to improve remote diagnostics and reduce downtime Build strong supplier relationships to ensure cost control, quality and reliability Training & Development Own operational training strategy through the Training Service Delivery Managers Ensure workforce capability, compliance and ongoing technical development Align workforce development with operational goals and future business growth About You Proven senior operations leadership experience (COO/Operations Director level) Track record of improving performance, efficiency and scalability Strong commercial and strategic mindset Experience leading multi-site, service led operations Excellent leadership, communication and stakeholder management skills Experience in engineering, industrial cleaning equipment or service-based environments would be desirable Why Join ICE? Highly competitive salary package Employee benefits that work for you: ICE Cube (Reward Gateway) - discounts and perks Health Shield & Digital GP access Private medical insurance Life Assurance Enhanced company pension scheme Employee Assistance Programme Generous annual leave plus your birthday off each year Holiday Buy Back Scheme Long Service Awards Are you ready to make an impact? Join a market-leading, growing business where you'll shape operations, lead high-performing teams and play a pivotal role in driving the future success of our business! To Apply If you feel you are a suitable candidate and would like to work for ICE, please do not hesitate to apply.
Apr 14, 2026
Full time
Chief Operating Officer Location: UK -This role is a combination of working on customer sites, at our operational locations in Peterborough, Southampton and Runcorn and remote working. We're open on location for the right individual. Salary : Competitive About ICE With over 50 years of experience, ICE is the UK's largest independent provider of cleaning equipment, supporting thousands of customer sites across sectors including retail, healthcare, logistics, manufacturing and education. We combine industry expertise with innovation - from traditional equipment to cutting-edge robotic cleaning solutions - while helping our customers meet their sustainability goals. As a fast-growing business, we offer real opportunity to shape strategy, drive change and make a lasting impact. The Role We're looking for a high-impact Chief Operating Officer to take ownership of operational performance across a fast-growing, market leading business. This is a pivotal executive role where you will shape and execute operational strategy, scale service delivery and drive performance across a complex, multi-site operation. Working closely with the senior leadership team, you will improve efficiency, enhance customer experience and support the next phase of growth with full accountability for delivering measurable results. Key Responsibilities Define and deliver operational strategy aligned to business growth Own service performance, KPIs and continuous improvement Act as senior escalation point for critical operational and customer issues Drive a culture of accountability, safety and operational excellence Lead the Service Delivery function through a team of managers Improve service quality, response times and customer satisfaction Use data and insight to identify risks, trends and opportunities Operational Oversight Hubs & Warehouse Own performance across regional hubs, ensuring efficiency, consistency and scalability Drive improvements in asset utilisation, inventory management and turnaround times Implement standardised processes for asset tracking, lifecycle management and quality control Field Engineering & Technical Services Lead nationwide field operations, ensuring high levels of productivity, safety and compliance Drive improvements in first-time fix rates, SLA performance and engineer utilisation Ensure consistent delivery of preventative maintenance, reactive repairs and compliance testing Helpdesk & Scheduling Oversee scheduling, resource planning and job allocation to maximise operational efficiency Improve response times, SLA adherence and customer communication Enhance systems and processes to increase visibility, accuracy and coordination Parts & Smartcall Ensure efficient parts supply, stock availability and supply chain performance Drive the development of Smartcall to improve remote diagnostics and reduce downtime Build strong supplier relationships to ensure cost control, quality and reliability Training & Development Own operational training strategy through the Training Service Delivery Managers Ensure workforce capability, compliance and ongoing technical development Align workforce development with operational goals and future business growth About You Proven senior operations leadership experience (COO/Operations Director level) Track record of improving performance, efficiency and scalability Strong commercial and strategic mindset Experience leading multi-site, service led operations Excellent leadership, communication and stakeholder management skills Experience in engineering, industrial cleaning equipment or service-based environments would be desirable Why Join ICE? Highly competitive salary package Employee benefits that work for you: ICE Cube (Reward Gateway) - discounts and perks Health Shield & Digital GP access Private medical insurance Life Assurance Enhanced company pension scheme Employee Assistance Programme Generous annual leave plus your birthday off each year Holiday Buy Back Scheme Long Service Awards Are you ready to make an impact? Join a market-leading, growing business where you'll shape operations, lead high-performing teams and play a pivotal role in driving the future success of our business! To Apply If you feel you are a suitable candidate and would like to work for ICE, please do not hesitate to apply.
In-house PSL / Professional Support Lawyer Knowledge Support - Manager
Capital One Nottingham, Nottinghamshire
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy:Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications:Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership:You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development:Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems:Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list <
Apr 14, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy:Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications:Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership:You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development:Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems:Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list <
In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager
Capital One UK City, London
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 14, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Trusted Technology Partnership
ISO Manager
Trusted Technology Partnership Crow, Hampshire
ISO Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Planning and coordinating audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Apr 14, 2026
Full time
ISO Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Planning and coordinating audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.

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