Claims Handler

  • Employment Specialists Ltd
  • Norwich, Norfolk
  • Nov 20, 2025
Full time Accounting

Job Description

We are currently seeking an experienced Claims Handler to join a professional team of Commercial Claims Handlers dealing with a variety of high value claims.

Due to significant business growth, this opportunity would enable you, after full training, to work on large and often complex Claims in a technical environment and on a 9am - 5pm non-call centre basis.

As a Claims Handler your responsibilities will include:

  • Manage new claim notification, updates and collection requests
  • Negotiate to achieve the most beneficial, cost-effective settlement for Clients
  • Handle and manage claims and contribute to the satisfactory resolution of complex and/or contentious issues
  • Interpret policy wordings to obtain the best claims settlements for Clients

To be a successful Claims Handler you will demonstrate:

  • Claims Handling experience, of any class, as training in Commercial classes is provided
  • Able to take on-board new information which is technical in nature
  • Analytically minded and able to resolve queries
  • Excellent written and verbal communication skills
  • Strong attention to detail with a methodical and conscientious approach

This is a great opportunity to develop your Claim career in an environment where you'll learn how to handle large and complex Claims and provide you with professional development in a supportive environment.

Benefits:

In return you will be rewarded with a comprehensive benefits package including:

  • Excellent pension scheme
  • Medical insurance
  • Life insurance
  • Flexible benefits including the option to buy extra holiday and many more