About the Role A superb opportunity for a proactive and detail-focused Welsh speaking Registration Officer to join a Qualifications and Registration team in Cardiff on a 12 month fixed term contract . This is an excellent opportunity to play a key role in maintaining high-quality registration and qualification services for education professionals across Wales. An outstanding Benefits package including hybrid working and flexible working hours. Key Responsibilities Working closely with the Qualifications and Registration Manager, you will: Deliver registration services including maintaining practitioner records and processing new applications throughout the year. Help assess the suitability of applicants for registration on an annual basis. Gather and update practitioner and employer information on the registration database accurately and efficiently. Provide a responsive and professional bilingual helpdesk service, acting as a key contact for practitioners, employers, and training providers. Prepare reports and performance data for management review. Ensure full compliance with legislation relating to Welsh language, equality, and data protection. Undertake any other duties within the scope of the role as directed by management. What We're Looking For You'll bring excellent attention to detail, strong organisational skills, and the ability to work accurately within structured processes. Equally comfortable working independently or as part of a team, you'll deliver a first-class service to education professionals and stakeholders. Strong communication skills-both written and verbal-are essential, and bilingual ability ( Welsh and English ) Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Apr 26, 2026
Contractor
About the Role A superb opportunity for a proactive and detail-focused Welsh speaking Registration Officer to join a Qualifications and Registration team in Cardiff on a 12 month fixed term contract . This is an excellent opportunity to play a key role in maintaining high-quality registration and qualification services for education professionals across Wales. An outstanding Benefits package including hybrid working and flexible working hours. Key Responsibilities Working closely with the Qualifications and Registration Manager, you will: Deliver registration services including maintaining practitioner records and processing new applications throughout the year. Help assess the suitability of applicants for registration on an annual basis. Gather and update practitioner and employer information on the registration database accurately and efficiently. Provide a responsive and professional bilingual helpdesk service, acting as a key contact for practitioners, employers, and training providers. Prepare reports and performance data for management review. Ensure full compliance with legislation relating to Welsh language, equality, and data protection. Undertake any other duties within the scope of the role as directed by management. What We're Looking For You'll bring excellent attention to detail, strong organisational skills, and the ability to work accurately within structured processes. Equally comfortable working independently or as part of a team, you'll deliver a first-class service to education professionals and stakeholders. Strong communication skills-both written and verbal-are essential, and bilingual ability ( Welsh and English ) Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Description Our local government clients in Greenwich, Greater London, seek a Complaints & Information Governance Officer to be responsible for dealing effectively with the corporate complaints, school complaints, statutory social care complaints, Ombudsman and Information Commissioner's Office enquiries, Freedom of Information and Data Protection Act enquiries, and Members' Enquiries to the Directorate of Children's Services. Responsibilities To be responsible for dealing effectively with the corporate complaints, school complaints, statutory social care complaints, Ombudsman and Information Commissioner's Office enquiries, Freedom of Information and Data Protection Act enquiries, and Members' Enquiries to the Directorate of Children's Services. To work as part of a team delivering high-quality services across the remit of the service, having lead responsibility for one or two of the following areas, i.e. (i) Complaints, (ii) Freedom of Information, (iii) Data Protection, (iv) Members' Enquiries. To develop and maintain good relations with service areas and partner agencies To maintain a good working knowledge of the legislation, policies and protocols relevant to the service's work, e.g., Information governance and complaints procedures relevant to Children's Services. To provide an excellent and professional standard of service to all stakeholders, including the provision of advice and guidance. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Degree and equivalent experience dealing with complaints relating to Children's Services Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM Criteria for Shortlisting Experience of working in at least one of the following specialist areas, FOIA, DPA, Complaints or Member Enquiries Knowledge of complaints processes, including mechanisms for resolving complaints informally and the use of Alternative Dispute Resolution mechanisms. Excellent working knowledge of the Complaints procedures applicable to Children's Services, Schools, Freedom of Information Act, Data Protection Act, and information sharing legislation. Experience of successfully dealing with colleagues and the public, including communicating difficult issues effectively both orally and in writing. Knowledge of records management and retrieval systems and record-keeping protocols. Experience of working with computer-based systems, in particular Microsoft Excel, e-mail and scanning facilities. Demonstrable Understanding of the application of confidentiality principles to the area of work. Experience in project management and/or research work and relevant techniques. Experience in facilitating complaint resolution meetings. Experience in writing reports Experience in undertaking complex investigations. Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Apr 26, 2026
Contractor
Description Our local government clients in Greenwich, Greater London, seek a Complaints & Information Governance Officer to be responsible for dealing effectively with the corporate complaints, school complaints, statutory social care complaints, Ombudsman and Information Commissioner's Office enquiries, Freedom of Information and Data Protection Act enquiries, and Members' Enquiries to the Directorate of Children's Services. Responsibilities To be responsible for dealing effectively with the corporate complaints, school complaints, statutory social care complaints, Ombudsman and Information Commissioner's Office enquiries, Freedom of Information and Data Protection Act enquiries, and Members' Enquiries to the Directorate of Children's Services. To work as part of a team delivering high-quality services across the remit of the service, having lead responsibility for one or two of the following areas, i.e. (i) Complaints, (ii) Freedom of Information, (iii) Data Protection, (iv) Members' Enquiries. To develop and maintain good relations with service areas and partner agencies To maintain a good working knowledge of the legislation, policies and protocols relevant to the service's work, e.g., Information governance and complaints procedures relevant to Children's Services. To provide an excellent and professional standard of service to all stakeholders, including the provision of advice and guidance. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Degree and equivalent experience dealing with complaints relating to Children's Services Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM Criteria for Shortlisting Experience of working in at least one of the following specialist areas, FOIA, DPA, Complaints or Member Enquiries Knowledge of complaints processes, including mechanisms for resolving complaints informally and the use of Alternative Dispute Resolution mechanisms. Excellent working knowledge of the Complaints procedures applicable to Children's Services, Schools, Freedom of Information Act, Data Protection Act, and information sharing legislation. Experience of successfully dealing with colleagues and the public, including communicating difficult issues effectively both orally and in writing. Knowledge of records management and retrieval systems and record-keeping protocols. Experience of working with computer-based systems, in particular Microsoft Excel, e-mail and scanning facilities. Demonstrable Understanding of the application of confidentiality principles to the area of work. Experience in project management and/or research work and relevant techniques. Experience in facilitating complaint resolution meetings. Experience in writing reports Experience in undertaking complex investigations. Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Job Title: Business Development Manager Location: Remote (1 day per month in London) Salary: £40,000 + Commission Role Overview: Our client is seeking an experienced and results-driven Business Development Manager to drive employer engagement and generate new business opportunities within the IT and technology training sector. This role focuses on identifying, developing, and onboarding new employer partners, promoting both apprenticeship programmes and commercial tech training solutions. As the Business Development Manager , you will support organisations in building future-ready digital workforces through programmes such as Software Development, Cyber Security, Data, Cloud, and IT Support, working with both levy and non-levy employers to maximise the value of apprenticeships and funded training. This is a target-driven role. The ideal Business Development Manager will have strong sales capability, excellent relationship-building skills, and a solid understanding of the UK apprenticeship and digital skills landscape. Key Responsibilities Business Development Manager (IT & Tech) Proactively identify, target, and secure new employer partnerships across the IT, digital, and technology sectors, as well as organisations with digital skills needs. Promote a portfolio of IT and tech apprenticeship programmes and commercial training courses, positioning them as strategic workforce and upskilling solutions. Sell both funded apprenticeship pathways and commercial short courses/bootcamps in areas such as Software Engineering, Cyber Security, Data Analytics, AI, and Cloud Technologies. Achieve and exceed monthly and quarterly targets for new learner starts, employer sign-ups, and revenue (apprenticeships + commercial training). Build and manage a strong sales pipeline, from lead generation through to onboarding and account growth. Engage with levy-paying and non-levy employers, advising on how to utilise levy funds, co-investment, and commercial training budgets. Conduct detailed digital skills gap analysis with employers, recommending tailored IT training and apprenticeship solutions. Provide expert guidance on apprenticeship funding rules, levy transfer opportunities, and compliance, alongside commercial pricing options. Maintain accurate CRM records, track activity, and produce performance reports aligned to sales KPIs. Represent the organisation at tech events, networking forums, careers fairs, and industry conferences. Collaborate with internal delivery, curriculum, and learner engagement teams to ensure a seamless onboarding and high-quality client experience. Ensure all apprenticeship activity aligns with ESFA funding rules and regulatory requirements, while commercial offerings meet agreed service standards. Skills and Experience Proven experience in business development, B2B sales, or employer engagement, ideally within IT training, apprenticeships, or tech education. Strong understanding of the UK apprenticeship system, including levy and non-levy funding. Demonstrated success in selling training solutions, digital skills programmes, or SaaS/tech-related services. Ability to confidently engage and influence senior stakeholders, HR leaders, L&D teams, and technical decision-makers. Strong knowledge or interest in IT and technology disciplines (e.g., software, cyber, data, cloud). Excellent negotiation, influencing, and closing skills with a consultative sales approach. Highly organised, with the ability to manage multiple opportunities and a fast-moving pipeline. Experience using CRM systems, Microsoft Office, and digital sales tools. Self-motivated, target-driven, and commercially focused. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Apr 25, 2026
Full time
Job Title: Business Development Manager Location: Remote (1 day per month in London) Salary: £40,000 + Commission Role Overview: Our client is seeking an experienced and results-driven Business Development Manager to drive employer engagement and generate new business opportunities within the IT and technology training sector. This role focuses on identifying, developing, and onboarding new employer partners, promoting both apprenticeship programmes and commercial tech training solutions. As the Business Development Manager , you will support organisations in building future-ready digital workforces through programmes such as Software Development, Cyber Security, Data, Cloud, and IT Support, working with both levy and non-levy employers to maximise the value of apprenticeships and funded training. This is a target-driven role. The ideal Business Development Manager will have strong sales capability, excellent relationship-building skills, and a solid understanding of the UK apprenticeship and digital skills landscape. Key Responsibilities Business Development Manager (IT & Tech) Proactively identify, target, and secure new employer partnerships across the IT, digital, and technology sectors, as well as organisations with digital skills needs. Promote a portfolio of IT and tech apprenticeship programmes and commercial training courses, positioning them as strategic workforce and upskilling solutions. Sell both funded apprenticeship pathways and commercial short courses/bootcamps in areas such as Software Engineering, Cyber Security, Data Analytics, AI, and Cloud Technologies. Achieve and exceed monthly and quarterly targets for new learner starts, employer sign-ups, and revenue (apprenticeships + commercial training). Build and manage a strong sales pipeline, from lead generation through to onboarding and account growth. Engage with levy-paying and non-levy employers, advising on how to utilise levy funds, co-investment, and commercial training budgets. Conduct detailed digital skills gap analysis with employers, recommending tailored IT training and apprenticeship solutions. Provide expert guidance on apprenticeship funding rules, levy transfer opportunities, and compliance, alongside commercial pricing options. Maintain accurate CRM records, track activity, and produce performance reports aligned to sales KPIs. Represent the organisation at tech events, networking forums, careers fairs, and industry conferences. Collaborate with internal delivery, curriculum, and learner engagement teams to ensure a seamless onboarding and high-quality client experience. Ensure all apprenticeship activity aligns with ESFA funding rules and regulatory requirements, while commercial offerings meet agreed service standards. Skills and Experience Proven experience in business development, B2B sales, or employer engagement, ideally within IT training, apprenticeships, or tech education. Strong understanding of the UK apprenticeship system, including levy and non-levy funding. Demonstrated success in selling training solutions, digital skills programmes, or SaaS/tech-related services. Ability to confidently engage and influence senior stakeholders, HR leaders, L&D teams, and technical decision-makers. Strong knowledge or interest in IT and technology disciplines (e.g., software, cyber, data, cloud). Excellent negotiation, influencing, and closing skills with a consultative sales approach. Highly organised, with the ability to manage multiple opportunities and a fast-moving pipeline. Experience using CRM systems, Microsoft Office, and digital sales tools. Self-motivated, target-driven, and commercially focused. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Job Title: Business Development Manager Location: Remote (1 day per month in London) Salary: £40,000 + Commission Role Overview: Our client is seeking an experienced and results-driven Business Development Manager to drive employer engagement and generate new business opportunities within the IT and technology training sector. This role focuses on identifying, developing, and onboarding new employer partners, promoting both apprenticeship programmes and commercial tech training solutions. As the Business Development Manager , you will support organisations in building future-ready digital workforces through programmes such as Software Development, Cyber Security, Data, Cloud, and IT Support, working with both levy and non-levy employers to maximise the value of apprenticeships and funded training. This is a target-driven role. The ideal Business Development Manager will have strong sales capability, excellent relationship-building skills, and a solid understanding of the UK apprenticeship and digital skills landscape. Key Responsibilities Business Development Manager (IT & Tech) Proactively identify, target, and secure new employer partnerships across the IT, digital, and technology sectors, as well as organisations with digital skills needs. Promote a portfolio of IT and tech apprenticeship programmes and commercial training courses, positioning them as strategic workforce and upskilling solutions. Sell both funded apprenticeship pathways and commercial short courses/bootcamps in areas such as Software Engineering, Cyber Security, Data Analytics, AI, and Cloud Technologies. Achieve and exceed monthly and quarterly targets for new learner starts, employer sign-ups, and revenue (apprenticeships + commercial training). Build and manage a strong sales pipeline, from lead generation through to onboarding and account growth. Engage with levy-paying and non-levy employers, advising on how to utilise levy funds, co-investment, and commercial training budgets. Conduct detailed digital skills gap analysis with employers, recommending tailored IT training and apprenticeship solutions. Provide expert guidance on apprenticeship funding rules, levy transfer opportunities, and compliance, alongside commercial pricing options. Maintain accurate CRM records, track activity, and produce performance reports aligned to sales KPIs. Represent the organisation at tech events, networking forums, careers fairs, and industry conferences. Collaborate with internal delivery, curriculum, and learner engagement teams to ensure a seamless onboarding and high-quality client experience. Ensure all apprenticeship activity aligns with ESFA funding rules and regulatory requirements, while commercial offerings meet agreed service standards. Skills and Experience Proven experience in business development, B2B sales, or employer engagement, ideally within IT training, apprenticeships, or tech education. Strong understanding of the UK apprenticeship system, including levy and non-levy funding. Demonstrated success in selling training solutions, digital skills programmes, or SaaS/tech-related services. Ability to confidently engage and influence senior stakeholders, HR leaders, L&D teams, and technical decision-makers. Strong knowledge or interest in IT and technology disciplines (e.g., software, cyber, data, cloud). Excellent negotiation, influencing, and closing skills with a consultative sales approach. Highly organised, with the ability to manage multiple opportunities and a fast-moving pipeline. Experience using CRM systems, Microsoft Office, and digital sales tools. Self-motivated, target-driven, and commercially focused. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Apr 25, 2026
Full time
Job Title: Business Development Manager Location: Remote (1 day per month in London) Salary: £40,000 + Commission Role Overview: Our client is seeking an experienced and results-driven Business Development Manager to drive employer engagement and generate new business opportunities within the IT and technology training sector. This role focuses on identifying, developing, and onboarding new employer partners, promoting both apprenticeship programmes and commercial tech training solutions. As the Business Development Manager , you will support organisations in building future-ready digital workforces through programmes such as Software Development, Cyber Security, Data, Cloud, and IT Support, working with both levy and non-levy employers to maximise the value of apprenticeships and funded training. This is a target-driven role. The ideal Business Development Manager will have strong sales capability, excellent relationship-building skills, and a solid understanding of the UK apprenticeship and digital skills landscape. Key Responsibilities Business Development Manager (IT & Tech) Proactively identify, target, and secure new employer partnerships across the IT, digital, and technology sectors, as well as organisations with digital skills needs. Promote a portfolio of IT and tech apprenticeship programmes and commercial training courses, positioning them as strategic workforce and upskilling solutions. Sell both funded apprenticeship pathways and commercial short courses/bootcamps in areas such as Software Engineering, Cyber Security, Data Analytics, AI, and Cloud Technologies. Achieve and exceed monthly and quarterly targets for new learner starts, employer sign-ups, and revenue (apprenticeships + commercial training). Build and manage a strong sales pipeline, from lead generation through to onboarding and account growth. Engage with levy-paying and non-levy employers, advising on how to utilise levy funds, co-investment, and commercial training budgets. Conduct detailed digital skills gap analysis with employers, recommending tailored IT training and apprenticeship solutions. Provide expert guidance on apprenticeship funding rules, levy transfer opportunities, and compliance, alongside commercial pricing options. Maintain accurate CRM records, track activity, and produce performance reports aligned to sales KPIs. Represent the organisation at tech events, networking forums, careers fairs, and industry conferences. Collaborate with internal delivery, curriculum, and learner engagement teams to ensure a seamless onboarding and high-quality client experience. Ensure all apprenticeship activity aligns with ESFA funding rules and regulatory requirements, while commercial offerings meet agreed service standards. Skills and Experience Proven experience in business development, B2B sales, or employer engagement, ideally within IT training, apprenticeships, or tech education. Strong understanding of the UK apprenticeship system, including levy and non-levy funding. Demonstrated success in selling training solutions, digital skills programmes, or SaaS/tech-related services. Ability to confidently engage and influence senior stakeholders, HR leaders, L&D teams, and technical decision-makers. Strong knowledge or interest in IT and technology disciplines (e.g., software, cyber, data, cloud). Excellent negotiation, influencing, and closing skills with a consultative sales approach. Highly organised, with the ability to manage multiple opportunities and a fast-moving pipeline. Experience using CRM systems, Microsoft Office, and digital sales tools. Self-motivated, target-driven, and commercially focused. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Job Title: Business Development Manager Location: Remote (1 day per month in London) Salary: £40,000 + Commission Role Overview: Our client is seeking an experienced and results-driven Business Development Manager to drive employer engagement and generate new business opportunities within the IT and technology training sector. This role focuses on identifying, developing, and onboarding new employer partners, promoting both apprenticeship programmes and commercial tech training solutions. As the Business Development Manager , you will support organisations in building future-ready digital workforces through programmes such as Software Development, Cyber Security, Data, Cloud, and IT Support, working with both levy and non-levy employers to maximise the value of apprenticeships and funded training. This is a target-driven role. The ideal Business Development Manager will have strong sales capability, excellent relationship-building skills, and a solid understanding of the UK apprenticeship and digital skills landscape. Key Responsibilities Business Development Manager (IT & Tech) Proactively identify, target, and secure new employer partnerships across the IT, digital, and technology sectors, as well as organisations with digital skills needs. Promote a portfolio of IT and tech apprenticeship programmes and commercial training courses, positioning them as strategic workforce and upskilling solutions. Sell both funded apprenticeship pathways and commercial short courses/bootcamps in areas such as Software Engineering, Cyber Security, Data Analytics, AI, and Cloud Technologies. Achieve and exceed monthly and quarterly targets for new learner starts, employer sign-ups, and revenue (apprenticeships + commercial training). Build and manage a strong sales pipeline, from lead generation through to onboarding and account growth. Engage with levy-paying and non-levy employers, advising on how to utilise levy funds, co-investment, and commercial training budgets. Conduct detailed digital skills gap analysis with employers, recommending tailored IT training and apprenticeship solutions. Provide expert guidance on apprenticeship funding rules, levy transfer opportunities, and compliance, alongside commercial pricing options. Maintain accurate CRM records, track activity, and produce performance reports aligned to sales KPIs. Represent the organisation at tech events, networking forums, careers fairs, and industry conferences. Collaborate with internal delivery, curriculum, and learner engagement teams to ensure a seamless onboarding and high-quality client experience. Ensure all apprenticeship activity aligns with ESFA funding rules and regulatory requirements, while commercial offerings meet agreed service standards. Skills and Experience Proven experience in business development, B2B sales, or employer engagement, ideally within IT training, apprenticeships, or tech education. Strong understanding of the UK apprenticeship system, including levy and non-levy funding. Demonstrated success in selling training solutions, digital skills programmes, or SaaS/tech-related services. Ability to confidently engage and influence senior stakeholders, HR leaders, L&D teams, and technical decision-makers. Strong knowledge or interest in IT and technology disciplines (e.g., software, cyber, data, cloud). Excellent negotiation, influencing, and closing skills with a consultative sales approach. Highly organised, with the ability to manage multiple opportunities and a fast-moving pipeline. Experience using CRM systems, Microsoft Office, and digital sales tools. Self-motivated, target-driven, and commercially focused. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Apr 25, 2026
Full time
Job Title: Business Development Manager Location: Remote (1 day per month in London) Salary: £40,000 + Commission Role Overview: Our client is seeking an experienced and results-driven Business Development Manager to drive employer engagement and generate new business opportunities within the IT and technology training sector. This role focuses on identifying, developing, and onboarding new employer partners, promoting both apprenticeship programmes and commercial tech training solutions. As the Business Development Manager , you will support organisations in building future-ready digital workforces through programmes such as Software Development, Cyber Security, Data, Cloud, and IT Support, working with both levy and non-levy employers to maximise the value of apprenticeships and funded training. This is a target-driven role. The ideal Business Development Manager will have strong sales capability, excellent relationship-building skills, and a solid understanding of the UK apprenticeship and digital skills landscape. Key Responsibilities Business Development Manager (IT & Tech) Proactively identify, target, and secure new employer partnerships across the IT, digital, and technology sectors, as well as organisations with digital skills needs. Promote a portfolio of IT and tech apprenticeship programmes and commercial training courses, positioning them as strategic workforce and upskilling solutions. Sell both funded apprenticeship pathways and commercial short courses/bootcamps in areas such as Software Engineering, Cyber Security, Data Analytics, AI, and Cloud Technologies. Achieve and exceed monthly and quarterly targets for new learner starts, employer sign-ups, and revenue (apprenticeships + commercial training). Build and manage a strong sales pipeline, from lead generation through to onboarding and account growth. Engage with levy-paying and non-levy employers, advising on how to utilise levy funds, co-investment, and commercial training budgets. Conduct detailed digital skills gap analysis with employers, recommending tailored IT training and apprenticeship solutions. Provide expert guidance on apprenticeship funding rules, levy transfer opportunities, and compliance, alongside commercial pricing options. Maintain accurate CRM records, track activity, and produce performance reports aligned to sales KPIs. Represent the organisation at tech events, networking forums, careers fairs, and industry conferences. Collaborate with internal delivery, curriculum, and learner engagement teams to ensure a seamless onboarding and high-quality client experience. Ensure all apprenticeship activity aligns with ESFA funding rules and regulatory requirements, while commercial offerings meet agreed service standards. Skills and Experience Proven experience in business development, B2B sales, or employer engagement, ideally within IT training, apprenticeships, or tech education. Strong understanding of the UK apprenticeship system, including levy and non-levy funding. Demonstrated success in selling training solutions, digital skills programmes, or SaaS/tech-related services. Ability to confidently engage and influence senior stakeholders, HR leaders, L&D teams, and technical decision-makers. Strong knowledge or interest in IT and technology disciplines (e.g., software, cyber, data, cloud). Excellent negotiation, influencing, and closing skills with a consultative sales approach. Highly organised, with the ability to manage multiple opportunities and a fast-moving pipeline. Experience using CRM systems, Microsoft Office, and digital sales tools. Self-motivated, target-driven, and commercially focused. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Programme Coordinator ASAP - 4 weeks with a potential of being extended 18.57 per hour Campus based Summary: This role is responsible for delivering high-quality and complex Assessment and Curriculum operations for both taught and research degree programmes. The role ensures compliance with University policies, enhances service delivery, and provides expert advice to stakeholders. Additionally, the role supports governance structures by providing secretarial support to key academic committees and contributes to continuous improvement initiatives. Assessment and Curriculum Officers will work against operational protocols detailing all tasks associated with each area of responsibility. Assessment and Curriculum Officers will support one or more of the following areas. Accountabilities and responsibilities : Assessment and Curriculum Administration for Taught Programmes Deliver high quality administration of taught progression and assessments, ensuring processes are accurate, efficient, and timely. Coordinate digital assessment systems, including portfolio submissions, online examinations, and secure mark entry. Facilitate the external moderation process by managing sample submissions for external examiners and ensuring feedback is communicated effectively to academic teams. Support exam boards by preparing documentation, liaising with board members, determining student outcomes, and ensuring the accurate processing of student outcomes. Manage programme modifications, ensuring all changes adhere to institutional and regulatory frameworks. Identify and address complex problems resulting from assessment and curriculum operations, acting as decision maker where required. Examination Operations Manage paper and digital exams, including ad-hoc and OSCE exams Work with Timetabling to plan, book and set up exam venues, and additional resources Manage examination events including logistical, technical and student requirements Manage post exam requirements, including de-rigging Recruitment, training and ongoing support for invigilators Ensure students with Additional Needs are supported through the examination process WISEflow: provide guidance and support for students and staff, and technical support. Research Degree Assessment Administration Coordinate research student progression, including scheduling review meetings and viva voce examinations. Liaise with PGR Examination teams and oversee viva voce events Ensure timely distribution of research theses to examination panels and facilitate the processing of examination outcomes. Identify and address complex problems resulting from research degree operations, acting as decision maker where required. Committee and Governance Support Provide secretarial support to Boards of Studies and Student Experience Committees, including scheduling meetings, preparing and distributing papers, recording minutes, and monitoring action items. Contribute to Board of Studies meetings and provide expert advice and guidance on relevant University matters. Quality Assurance and Compliance Provide guidance, interpretation and operational instruction on complex policy and practice. Support the implementation of policy and regulatory changes to enhance student experience and operational efficiency. Ensure all assessment and curriculum activities align with university regulations and external compliance requirements. Report student assessment outcomes to PSRBs as required. Provide specialist advice and guidance to colleagues on academic regulations, processes, and best practices. Support accreditation or internal programme approval activities as required. Service Improvement and Stakeholder Engagement Identify and implement process improvements to enhance efficiency and service quality. Engage with internal and external networks to share best practices and contribute to sectorwide discussions on assessment and curriculum. Work collaboratively across departments, and with staff of different seniority levels, to ensure effective information flow and stakeholder engagement. Other Duties Self-manage a complex and changing workload, identifying priorities against institutional risk and/or impact on the student experience Plan and manager small projects relating to the improvement or enhancement of assessment and curriculum operations Supporting a culture of continuous improvement in the way in which the University manages the student journey as it relates to assessment and curriculum operations. Undertake any other reasonable duties as required and commensurate with the grade of post in accordance with university and departmental policies, procedures and codes of conduct. Adhere to and comply with the provisions of the Data Protection Act and the Health and Safety at Work Act in accordance with university policies. Promote the University's Environmental Policy and demonstrate commitment to it through actions and decision making. Actively participate in on going professional development activities as requested. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 25, 2026
Seasonal
Programme Coordinator ASAP - 4 weeks with a potential of being extended 18.57 per hour Campus based Summary: This role is responsible for delivering high-quality and complex Assessment and Curriculum operations for both taught and research degree programmes. The role ensures compliance with University policies, enhances service delivery, and provides expert advice to stakeholders. Additionally, the role supports governance structures by providing secretarial support to key academic committees and contributes to continuous improvement initiatives. Assessment and Curriculum Officers will work against operational protocols detailing all tasks associated with each area of responsibility. Assessment and Curriculum Officers will support one or more of the following areas. Accountabilities and responsibilities : Assessment and Curriculum Administration for Taught Programmes Deliver high quality administration of taught progression and assessments, ensuring processes are accurate, efficient, and timely. Coordinate digital assessment systems, including portfolio submissions, online examinations, and secure mark entry. Facilitate the external moderation process by managing sample submissions for external examiners and ensuring feedback is communicated effectively to academic teams. Support exam boards by preparing documentation, liaising with board members, determining student outcomes, and ensuring the accurate processing of student outcomes. Manage programme modifications, ensuring all changes adhere to institutional and regulatory frameworks. Identify and address complex problems resulting from assessment and curriculum operations, acting as decision maker where required. Examination Operations Manage paper and digital exams, including ad-hoc and OSCE exams Work with Timetabling to plan, book and set up exam venues, and additional resources Manage examination events including logistical, technical and student requirements Manage post exam requirements, including de-rigging Recruitment, training and ongoing support for invigilators Ensure students with Additional Needs are supported through the examination process WISEflow: provide guidance and support for students and staff, and technical support. Research Degree Assessment Administration Coordinate research student progression, including scheduling review meetings and viva voce examinations. Liaise with PGR Examination teams and oversee viva voce events Ensure timely distribution of research theses to examination panels and facilitate the processing of examination outcomes. Identify and address complex problems resulting from research degree operations, acting as decision maker where required. Committee and Governance Support Provide secretarial support to Boards of Studies and Student Experience Committees, including scheduling meetings, preparing and distributing papers, recording minutes, and monitoring action items. Contribute to Board of Studies meetings and provide expert advice and guidance on relevant University matters. Quality Assurance and Compliance Provide guidance, interpretation and operational instruction on complex policy and practice. Support the implementation of policy and regulatory changes to enhance student experience and operational efficiency. Ensure all assessment and curriculum activities align with university regulations and external compliance requirements. Report student assessment outcomes to PSRBs as required. Provide specialist advice and guidance to colleagues on academic regulations, processes, and best practices. Support accreditation or internal programme approval activities as required. Service Improvement and Stakeholder Engagement Identify and implement process improvements to enhance efficiency and service quality. Engage with internal and external networks to share best practices and contribute to sectorwide discussions on assessment and curriculum. Work collaboratively across departments, and with staff of different seniority levels, to ensure effective information flow and stakeholder engagement. Other Duties Self-manage a complex and changing workload, identifying priorities against institutional risk and/or impact on the student experience Plan and manager small projects relating to the improvement or enhancement of assessment and curriculum operations Supporting a culture of continuous improvement in the way in which the University manages the student journey as it relates to assessment and curriculum operations. Undertake any other reasonable duties as required and commensurate with the grade of post in accordance with university and departmental policies, procedures and codes of conduct. Adhere to and comply with the provisions of the Data Protection Act and the Health and Safety at Work Act in accordance with university policies. Promote the University's Environmental Policy and demonstrate commitment to it through actions and decision making. Actively participate in on going professional development activities as requested. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
A financial company based in the East Midlands is looking for someone keen to star their career in Cyber and work alongside experienced professionals. You will learn on the job and support our customers on a day-to-day basis. KEY DUTIES Monitor security systems and logs to identify, triage, and escalate potential cyber security incidents. Support vulnerability scanning, threat monitoring, and remediation activities across systems and applications. Assist with access control processes, including user access requests, reviews, and privileged account monitoring. Support compliance with financial and regulatory security requirements by maintaining documentation and audit evidence. Help protect sensitive financial and customer data through basic security controls and endpoint monitoring. Contribute to security awareness activities, including phishing simulations and staff guidance on secure practices. Maintain security documentation, support incident reviews, and build cyber security skills through ongoing learning. CANDIDATE REQUIREMENTS Interest in cyber security, data protection, or technology Basic understanding of computers and digital systems Strong attention to detail and problem-solving skills Professional attitude and willingness to learn
Apr 25, 2026
Full time
A financial company based in the East Midlands is looking for someone keen to star their career in Cyber and work alongside experienced professionals. You will learn on the job and support our customers on a day-to-day basis. KEY DUTIES Monitor security systems and logs to identify, triage, and escalate potential cyber security incidents. Support vulnerability scanning, threat monitoring, and remediation activities across systems and applications. Assist with access control processes, including user access requests, reviews, and privileged account monitoring. Support compliance with financial and regulatory security requirements by maintaining documentation and audit evidence. Help protect sensitive financial and customer data through basic security controls and endpoint monitoring. Contribute to security awareness activities, including phishing simulations and staff guidance on secure practices. Maintain security documentation, support incident reviews, and build cyber security skills through ongoing learning. CANDIDATE REQUIREMENTS Interest in cyber security, data protection, or technology Basic understanding of computers and digital systems Strong attention to detail and problem-solving skills Professional attitude and willingness to learn
Our client is a dynamic and growing organisation with more than 650 staff, an annual turnover of circa £35 million and a thriving community of learners. They deliver high-quality education and training to thousands of students, apprentices and adults each year, helping shape futures while supporting the needs of local employers. The College is now seeking an exceptional Director of Governance to play a vital role in ensuring the highest standards of accountability, transparency and compliance across the organisation. As a senior and independent officer, you will provide expert guidance and assurance to the Governing Body, Chair and Chief Executive, ensuring the College meets all statutory, regulatory and ethical responsibilities. This is a pivotal leadership role at the heart of the College. You will oversee all aspects of governance and corporate compliance, including statutory obligations, whistleblowing and data protection. Acting as both Whistleblowing Lead and Data Protection Officer, you will help safeguard the integrity of our processes and strengthen the College's organisational resilience. If you are passionate about excellent governance and want to contribute to shaping the future of education, our client would love to hear from you. Our client has appointed FE Associates to support them with this important role. Prior to submitting an application, interested parties are advised to arrange an initial conversation by emailing to discuss the role. Closing date: 9am on Tuesday 28 April 2026 Interview date: Thursday 14 May 2026
Apr 25, 2026
Full time
Our client is a dynamic and growing organisation with more than 650 staff, an annual turnover of circa £35 million and a thriving community of learners. They deliver high-quality education and training to thousands of students, apprentices and adults each year, helping shape futures while supporting the needs of local employers. The College is now seeking an exceptional Director of Governance to play a vital role in ensuring the highest standards of accountability, transparency and compliance across the organisation. As a senior and independent officer, you will provide expert guidance and assurance to the Governing Body, Chair and Chief Executive, ensuring the College meets all statutory, regulatory and ethical responsibilities. This is a pivotal leadership role at the heart of the College. You will oversee all aspects of governance and corporate compliance, including statutory obligations, whistleblowing and data protection. Acting as both Whistleblowing Lead and Data Protection Officer, you will help safeguard the integrity of our processes and strengthen the College's organisational resilience. If you are passionate about excellent governance and want to contribute to shaping the future of education, our client would love to hear from you. Our client has appointed FE Associates to support them with this important role. Prior to submitting an application, interested parties are advised to arrange an initial conversation by emailing to discuss the role. Closing date: 9am on Tuesday 28 April 2026 Interview date: Thursday 14 May 2026
Our fabulous client, based in King's Lynn is seeking an experienced Compliance Officer to join them on a full-time permanent basis working 8.45am - 5.00pm Monday to Friday. As Compliance Officer, you will work as part of a team, ensuring the organisation meets compliance for all regulatory & quality legislation. You will act as first point of contact for all audit and compliance queries and will be responsible for investigating breaches, taking corrective actions, maintaining records and applying for quality accreditations for the company. You will ensure data integrity at all times, produce compliance reports, process starter and leaver notifications, conduct internal audits, coordinate staff compliance training and refreshers, ad-hoc project work and other related compliance duties. To be considered for the role of Compliance Officer, you will have experience working within a similar role, with a strong understanding of Anti-Money Laundering, SRA and data protection regulations. You will be proficient in MS Office & highly PC literate, along with superb attention to detail, high level of organisation, strong interpersonal and communication skills and ability to multitask. In return, for the role of Compliance Officer, our client is offering a starting salary c 35,000, pension, flexible annual leave policy, social events and much more. Send your CV now for review. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process . Our privacy policy is available on our website and explains how we will use your data.
Apr 25, 2026
Full time
Our fabulous client, based in King's Lynn is seeking an experienced Compliance Officer to join them on a full-time permanent basis working 8.45am - 5.00pm Monday to Friday. As Compliance Officer, you will work as part of a team, ensuring the organisation meets compliance for all regulatory & quality legislation. You will act as first point of contact for all audit and compliance queries and will be responsible for investigating breaches, taking corrective actions, maintaining records and applying for quality accreditations for the company. You will ensure data integrity at all times, produce compliance reports, process starter and leaver notifications, conduct internal audits, coordinate staff compliance training and refreshers, ad-hoc project work and other related compliance duties. To be considered for the role of Compliance Officer, you will have experience working within a similar role, with a strong understanding of Anti-Money Laundering, SRA and data protection regulations. You will be proficient in MS Office & highly PC literate, along with superb attention to detail, high level of organisation, strong interpersonal and communication skills and ability to multitask. In return, for the role of Compliance Officer, our client is offering a starting salary c 35,000, pension, flexible annual leave policy, social events and much more. Send your CV now for review. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process . Our privacy policy is available on our website and explains how we will use your data.
We're recruiting an experienced Homeless Intervention Officer to join a busy local authority housing service, supporting the delivery of a proactive homelessness prevention and relief function. This is a frontline, statutory role focused on early intervention, preventing homelessness and managing crisis cases. You will work directly with vulnerable residents, carrying out assessments, making legal decisions and delivering tailored housing solutions in line with current legislation. The Role - Triage new homelessness approaches, providing advice and early intervention to prevent homelessness - Conduct full homelessness assessments and determine duties in line with Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017 - Develop and manage Personalised Housing Plans, taking all reasonable steps to prevent or relieve homelessness - Make and review statutory homeless decisions, ensuring compliance with legislation and mitigating risk of legal challenge - Assess eligibility for temporary accommodation and support placements into suitable housing options - Carry out detailed interviews, including home visits, to assess housing and support needs - Work collaboratively with landlords, agents, family members and partner agencies to resolve housing issues - Manage complex cases involving safeguarding, domestic abuse, mental health and vulnerable households - Provide advice on a full range of housing options including private rented sector, hostels and social housing - Maintain accurate case records, reports and system updates in line with policy and GDPR requirements - Liaise closely with Temporary Accommodation teams to support move-on into settled housing - Refer cases to specialist services including outreach, mental health and support providers where required - Keep up to date with relevant legislation, case law and best practice to inform decision-making Key Requirements - Experience working in a homelessness, housing options or prevention role within a local authority - Strong knowledge of homelessness legislation including Housing Act 1996 and Homelessness Reduction Act 2017 - Experience making or supporting statutory homelessness decisions - Ability to manage complex and high-risk cases involving vulnerable residents - Experience developing and managing Personalised Housing Plans - Strong communication skills, with the ability to handle difficult conversations sensitively - Experience working collaboratively with internal teams and external partners - Ability to manage a busy caseload and prioritise effectively - Strong IT skills and experience maintaining accurate case records What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Options Officers, Homelessness Officers and Prevention Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 25, 2026
Contractor
We're recruiting an experienced Homeless Intervention Officer to join a busy local authority housing service, supporting the delivery of a proactive homelessness prevention and relief function. This is a frontline, statutory role focused on early intervention, preventing homelessness and managing crisis cases. You will work directly with vulnerable residents, carrying out assessments, making legal decisions and delivering tailored housing solutions in line with current legislation. The Role - Triage new homelessness approaches, providing advice and early intervention to prevent homelessness - Conduct full homelessness assessments and determine duties in line with Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017 - Develop and manage Personalised Housing Plans, taking all reasonable steps to prevent or relieve homelessness - Make and review statutory homeless decisions, ensuring compliance with legislation and mitigating risk of legal challenge - Assess eligibility for temporary accommodation and support placements into suitable housing options - Carry out detailed interviews, including home visits, to assess housing and support needs - Work collaboratively with landlords, agents, family members and partner agencies to resolve housing issues - Manage complex cases involving safeguarding, domestic abuse, mental health and vulnerable households - Provide advice on a full range of housing options including private rented sector, hostels and social housing - Maintain accurate case records, reports and system updates in line with policy and GDPR requirements - Liaise closely with Temporary Accommodation teams to support move-on into settled housing - Refer cases to specialist services including outreach, mental health and support providers where required - Keep up to date with relevant legislation, case law and best practice to inform decision-making Key Requirements - Experience working in a homelessness, housing options or prevention role within a local authority - Strong knowledge of homelessness legislation including Housing Act 1996 and Homelessness Reduction Act 2017 - Experience making or supporting statutory homelessness decisions - Ability to manage complex and high-risk cases involving vulnerable residents - Experience developing and managing Personalised Housing Plans - Strong communication skills, with the ability to handle difficult conversations sensitively - Experience working collaboratively with internal teams and external partners - Ability to manage a busy caseload and prioritise effectively - Strong IT skills and experience maintaining accurate case records What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Options Officers, Homelessness Officers and Prevention Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Please note that this position is open to UK applicants only Job Description Start your day your way-this role offers flexibility where it counts. Enjoy a flexible start time between 8-9am, plus hybrid working with a balanced 3/2 split between home and office days. Join a well-established care group in Swinderby as a Payroll Officer, taking ownership of accurate, timely, and confidential payroll processing. You'll manage end-to-end payroll, including salaries, deductions, statutory payments, and employee records, ensuring full compliance with UK legislation and company policies. Working closely with HR and Finance, you'll handle RTI submissions, year-end processes, pensions, and reporting, while maintaining payroll data within the Frontier CHRIS system and reconciling with SAGE 200. You'll also be the go-to for employee payroll queries, resolving issues professionally and maintaining strict confidentiality, alongside supporting external requests. This role includes occasional travel to sites to train managers on attendance and overtime systems, with opportunities to develop your skills and stay up to date with payroll best practices. Duration: This role is temporary to permanent. Contract Type: Temporary Hourly Rate: The salary for this Payroll Officer role is £28,500 per annum, you will accrue up to 28 days holiday per year. Please note we do not offer sponsorship. Working Hours: You'll work five days a week on a hybrid basis, with a 3/2 split between home and office. Hours are 9am-5pm, with flexibility to start between 8am and 9am. Closing Date: Experience & Qualifications You will need to be an honest, reliable and motivated individual with strong organisational skills and a keen eye for detail. You'll thrive in a fast paced environment and bring at least 1 year of payroll experience. A solid understanding of PAYE, National Insurance, statutory payments, and payroll regulations Strong IT skills, including Excel, Word, Outlook, and Teams Excellent accuracy and numeracy skills The ability to work independently, manage priorities, and meet tight deadlines A good understanding of GDPR, data protection, and payroll compliance An enhanced DBS certificate (desirable, but not essential)
Apr 24, 2026
Full time
Please note that this position is open to UK applicants only Job Description Start your day your way-this role offers flexibility where it counts. Enjoy a flexible start time between 8-9am, plus hybrid working with a balanced 3/2 split between home and office days. Join a well-established care group in Swinderby as a Payroll Officer, taking ownership of accurate, timely, and confidential payroll processing. You'll manage end-to-end payroll, including salaries, deductions, statutory payments, and employee records, ensuring full compliance with UK legislation and company policies. Working closely with HR and Finance, you'll handle RTI submissions, year-end processes, pensions, and reporting, while maintaining payroll data within the Frontier CHRIS system and reconciling with SAGE 200. You'll also be the go-to for employee payroll queries, resolving issues professionally and maintaining strict confidentiality, alongside supporting external requests. This role includes occasional travel to sites to train managers on attendance and overtime systems, with opportunities to develop your skills and stay up to date with payroll best practices. Duration: This role is temporary to permanent. Contract Type: Temporary Hourly Rate: The salary for this Payroll Officer role is £28,500 per annum, you will accrue up to 28 days holiday per year. Please note we do not offer sponsorship. Working Hours: You'll work five days a week on a hybrid basis, with a 3/2 split between home and office. Hours are 9am-5pm, with flexibility to start between 8am and 9am. Closing Date: Experience & Qualifications You will need to be an honest, reliable and motivated individual with strong organisational skills and a keen eye for detail. You'll thrive in a fast paced environment and bring at least 1 year of payroll experience. A solid understanding of PAYE, National Insurance, statutory payments, and payroll regulations Strong IT skills, including Excel, Word, Outlook, and Teams Excellent accuracy and numeracy skills The ability to work independently, manage priorities, and meet tight deadlines A good understanding of GDPR, data protection, and payroll compliance An enhanced DBS certificate (desirable, but not essential)
Our client is a large local government organisation and looking for an experienced Head of Legal and Governance.This is initially a 3 month contract which may be extended for the right candidate You will Advising on decisions that constitute a key decision and ensuring appropriate support is in place to enable effective scrutiny. Develop and maintain the authority's Constitution, governance frameworks, and decision-making protocols, ensuring these are widely available for consultation with members, employees and the public. Oversee corporate assurance with reference to code of conduct (including conflicts of interest), whistleblowing, information governance and transparency. As the Monitoring Officer, make recommendations on the appropriate action against any unlawful acts in line with relevant governance requirements. Act as the most senior legal adviser to the authority, the Mayor (when elected), Chief Executive and Head of Paid Service, including on constitutional matters and complex legal issues. Work closely with the Chief Executive, the Director of Finance (S73 Officer) and Executive Leadership Team to shape and deliver strategic policy and corporate plans. Provide legal and governance input into programmes, partnerships, and regional initiatives representing the authority in these and other external forums. Operational oversight Strategic and operational leadership of the Legal Services function, ensuring high-quality, timely legal advice across the authority. Develop and lead the Democratic Services and Scrutiny function, ensuring effective support for elected members, committees and advisory boards, and facilitating public engagement. Support and enable the leadership of the emerging HR and OD function, including relevant policies and frameworks, and appropriate execution of an effective HROD service. Strategic and operational leadership of the Information Governance and Data Protection function, ensuring statutory requirements are met in accordance with the UK General Data Protection Regulations, and acting as the Senior Information Risk Owner (SIRO) Ensure a register of Members' interests, gifts and hospitality is maintained Ensure the effective operation of the Councillors' Code of Conduct including member complaints and the Investigation and Disciplinary Committee process in relation to Protected Officers. Oversee legal risk management, litigation, and regulatory compliance. Leadership and management Lead, inspire and develop a high-performing team of professionals, providing clear objectives and direction. Lead by example as part of the Senior Leadership Team, embodying the highest standards of ethical practice and behaviour and demonstrating integrity at all times. Promote a culture of integrity, transparency, and continuous improvement through mentoring and coaching of staff. Manage budgets and resources effectively. Support the development of the team by creating a learning environment and a culture of collaboration. PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35 HYBRID WORKING IS AVAILABLE
Apr 24, 2026
Seasonal
Our client is a large local government organisation and looking for an experienced Head of Legal and Governance.This is initially a 3 month contract which may be extended for the right candidate You will Advising on decisions that constitute a key decision and ensuring appropriate support is in place to enable effective scrutiny. Develop and maintain the authority's Constitution, governance frameworks, and decision-making protocols, ensuring these are widely available for consultation with members, employees and the public. Oversee corporate assurance with reference to code of conduct (including conflicts of interest), whistleblowing, information governance and transparency. As the Monitoring Officer, make recommendations on the appropriate action against any unlawful acts in line with relevant governance requirements. Act as the most senior legal adviser to the authority, the Mayor (when elected), Chief Executive and Head of Paid Service, including on constitutional matters and complex legal issues. Work closely with the Chief Executive, the Director of Finance (S73 Officer) and Executive Leadership Team to shape and deliver strategic policy and corporate plans. Provide legal and governance input into programmes, partnerships, and regional initiatives representing the authority in these and other external forums. Operational oversight Strategic and operational leadership of the Legal Services function, ensuring high-quality, timely legal advice across the authority. Develop and lead the Democratic Services and Scrutiny function, ensuring effective support for elected members, committees and advisory boards, and facilitating public engagement. Support and enable the leadership of the emerging HR and OD function, including relevant policies and frameworks, and appropriate execution of an effective HROD service. Strategic and operational leadership of the Information Governance and Data Protection function, ensuring statutory requirements are met in accordance with the UK General Data Protection Regulations, and acting as the Senior Information Risk Owner (SIRO) Ensure a register of Members' interests, gifts and hospitality is maintained Ensure the effective operation of the Councillors' Code of Conduct including member complaints and the Investigation and Disciplinary Committee process in relation to Protected Officers. Oversee legal risk management, litigation, and regulatory compliance. Leadership and management Lead, inspire and develop a high-performing team of professionals, providing clear objectives and direction. Lead by example as part of the Senior Leadership Team, embodying the highest standards of ethical practice and behaviour and demonstrating integrity at all times. Promote a culture of integrity, transparency, and continuous improvement through mentoring and coaching of staff. Manage budgets and resources effectively. Support the development of the team by creating a learning environment and a culture of collaboration. PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35 HYBRID WORKING IS AVAILABLE
Solus Accident Repair Centres
Shenley Church End, Buckinghamshire
Overview Join our Data Protection Team as a Data Protection Assistant, supporting our Data Protection Officer to help keep customer and colleague information safe. You'll be involved in day-to-day data protection activity, DSAR handling, GDPR training, and cross-functional collaboration. This role suits someone organised, curious, and confident working with detail-someone who enjoys understanding legal requirements and helping others work safely and compliantly. As Solus continues to expand nationally, this role is open to candidates based across the UK and supports working from home. However, there will be a requirement for a minimum of once-a-fortnight in-person attendance in the Milton Keynes / Dunstable area to support effective collaboration and team working. Responsibilities Support the Data Protection Officer with day-to-day activity and ad-hoc DP projects. Help manage and respond to DSARs coming into Solus. Assist in designing and delivering GDPR training for operational teams and leaders. Work with Risk, Compliance, Governance and Aviva's data protection teams to ensure alignment and good practice. Keep up to date with data protection laws including GDPR, the Data Protection Act 2018, PECR and related obligations. Attend ICO events and relevant learning to maintain knowledge. Support communication with operational leaders and stakeholders regarding data protection expectations. Contribute to Consumer Duty and customer-centric initiatives focused on reducing risk while improving experience. Qualifications Understanding of GDPR and relevant UK data protection legislation. Strong communication, organisation, prioritisation and written skills. Comfortable working with multiple stakeholders across different teams. Interest in data privacy, compliance, or governance. Flexibility to travel and occasionally work outside core hours. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 24, 2026
Full time
Overview Join our Data Protection Team as a Data Protection Assistant, supporting our Data Protection Officer to help keep customer and colleague information safe. You'll be involved in day-to-day data protection activity, DSAR handling, GDPR training, and cross-functional collaboration. This role suits someone organised, curious, and confident working with detail-someone who enjoys understanding legal requirements and helping others work safely and compliantly. As Solus continues to expand nationally, this role is open to candidates based across the UK and supports working from home. However, there will be a requirement for a minimum of once-a-fortnight in-person attendance in the Milton Keynes / Dunstable area to support effective collaboration and team working. Responsibilities Support the Data Protection Officer with day-to-day activity and ad-hoc DP projects. Help manage and respond to DSARs coming into Solus. Assist in designing and delivering GDPR training for operational teams and leaders. Work with Risk, Compliance, Governance and Aviva's data protection teams to ensure alignment and good practice. Keep up to date with data protection laws including GDPR, the Data Protection Act 2018, PECR and related obligations. Attend ICO events and relevant learning to maintain knowledge. Support communication with operational leaders and stakeholders regarding data protection expectations. Contribute to Consumer Duty and customer-centric initiatives focused on reducing risk while improving experience. Qualifications Understanding of GDPR and relevant UK data protection legislation. Strong communication, organisation, prioritisation and written skills. Comfortable working with multiple stakeholders across different teams. Interest in data privacy, compliance, or governance. Flexibility to travel and occasionally work outside core hours. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Solus Accident Repair Centres
Shenley Church End, Buckinghamshire
Overview Join our Governance Team as a Governance Assistant, where you'll help strengthen how Solus manages risk, compliance, and regulatory responsibilities. Working closely with the Governance Lead, you'll support core governance activity, improve controls, and contribute to a strong, proactive risk culture across the business. This role suits someone curious, analytical, and confident navigating detail-someone who enjoys understanding how things work and helping others make informed, responsible decisions. As Solus continues to expand nationally, this role is open to candidates based across the UK and supports working from home. However, there will be a requirement for a minimum of once-a-fortnight in-person attendance in the Milton Keynes / Dunstable area to support effective collaboration and team working. The role will also involve occasional travel to Solus & Aviva sites across the UK Responsibilities Support the development and embedding of a consistent, proactive approach to risk management. Facilitate risk evaluations, action plans, and control testing across the business. Maintain the Operational Risk & Control Register (iCARE), ensuring risks are well-described, owned, and monitored. Track and manage risk events, issues, and compliance logs, escalating where required. Assist with company-wide annual Risk Assessments and quarterly governance activity. Deliver risk, compliance, and iCARE training to colleagues. Support the Governance Lead with policy oversight, Operational Resilience, Business Continuity, Crisis Management and regulatory reporting. Assist the Data Protection Officer with DSARs and privacy queries when needed. Provide independent governance challenge within projects, IT change, and cross-functional activity. Qualifications Understanding of risk management, internal controls, and governance principles. Strong written communication, organisation, and prioritisation skills. Ability to work confidently with multiple stakeholders. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 24, 2026
Full time
Overview Join our Governance Team as a Governance Assistant, where you'll help strengthen how Solus manages risk, compliance, and regulatory responsibilities. Working closely with the Governance Lead, you'll support core governance activity, improve controls, and contribute to a strong, proactive risk culture across the business. This role suits someone curious, analytical, and confident navigating detail-someone who enjoys understanding how things work and helping others make informed, responsible decisions. As Solus continues to expand nationally, this role is open to candidates based across the UK and supports working from home. However, there will be a requirement for a minimum of once-a-fortnight in-person attendance in the Milton Keynes / Dunstable area to support effective collaboration and team working. The role will also involve occasional travel to Solus & Aviva sites across the UK Responsibilities Support the development and embedding of a consistent, proactive approach to risk management. Facilitate risk evaluations, action plans, and control testing across the business. Maintain the Operational Risk & Control Register (iCARE), ensuring risks are well-described, owned, and monitored. Track and manage risk events, issues, and compliance logs, escalating where required. Assist with company-wide annual Risk Assessments and quarterly governance activity. Deliver risk, compliance, and iCARE training to colleagues. Support the Governance Lead with policy oversight, Operational Resilience, Business Continuity, Crisis Management and regulatory reporting. Assist the Data Protection Officer with DSARs and privacy queries when needed. Provide independent governance challenge within projects, IT change, and cross-functional activity. Qualifications Understanding of risk management, internal controls, and governance principles. Strong written communication, organisation, and prioritisation skills. Ability to work confidently with multiple stakeholders. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
We're recruiting an experienced Temporary Accommodation Placement Officer to join a busy local authority housing service, supporting the placement of homeless households into suitable emergency and temporary accommodation. This is a fast-paced, frontline role focused on sourcing and allocating temporary accommodation in line with statutory duties. The successful candidate will play a key role in ensuring residents are placed into safe, suitable and affordable accommodation while receiving clear advice and support throughout the process. The Role - Manage the end-to-end temporary accommodation placement process, ensuring homeless households are placed into suitable accommodation in line with statutory duties. - Source and book temporary accommodation on a daily basis, including emergency and interim placements. - Assess applicants' housing needs, ensuring suitability, affordability and support requirements are fully considered. - Conduct difficult conversations with residents, including refusal of offers and discharge of duty decisions where required. - Sign up households into temporary accommodation, ensuring all documentation is completed accurately, including housing benefit applications. - Provide clear housing advice, guidance and support to residents on their housing options, including temporary and longer-term solutions. - Work collaboratively with Housing Options, Homelessness and other housing services to achieve positive outcomes for residents. - Arrange and coordinate moves into and out of temporary accommodation, including transport, removals, storage and interpreting services. - Support emergency decants and transfers, ensuring residents are moved quickly and safely when required. - Maintain accurate and up-to-date records on housing management systems, ensuring compliance with legal and operational requirements. - Ensure all placements and decisions are made in line with housing legislation, policies and procedures. - Support a customer-focused service, ensuring residents receive a compassionate and responsive experience. - Contribute to service improvements by identifying trends, challenges and opportunities to enhance delivery. Key Requirements - Experience working within a local authority or housing association in a temporary accommodation, homelessness or housing options role. - Strong understanding of housing legislation, particularly in relation to homelessness duties and temporary accommodation. - Experience assessing housing needs and making suitability decisions for accommodation placements. - Ability to manage a high-volume workload in a fast-paced environment. - Experience working in a customer-facing role, supporting vulnerable residents and handling complex situations. - Confidence in managing difficult conversations, including refusals and sensitive casework. - Strong communication skills, both written and verbal, with the ability to adapt to different audiences. - Good IT skills and experience using housing or case management systems. - Strong organisational and administrative skills, with attention to detail in record keeping. - Ability to work collaboratively with internal teams and external partners. - Understanding of safeguarding, equality, diversity and inclusion within housing services. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Options Officers, Temporary Accommodation Officers and Homelessness professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 24, 2026
Contractor
We're recruiting an experienced Temporary Accommodation Placement Officer to join a busy local authority housing service, supporting the placement of homeless households into suitable emergency and temporary accommodation. This is a fast-paced, frontline role focused on sourcing and allocating temporary accommodation in line with statutory duties. The successful candidate will play a key role in ensuring residents are placed into safe, suitable and affordable accommodation while receiving clear advice and support throughout the process. The Role - Manage the end-to-end temporary accommodation placement process, ensuring homeless households are placed into suitable accommodation in line with statutory duties. - Source and book temporary accommodation on a daily basis, including emergency and interim placements. - Assess applicants' housing needs, ensuring suitability, affordability and support requirements are fully considered. - Conduct difficult conversations with residents, including refusal of offers and discharge of duty decisions where required. - Sign up households into temporary accommodation, ensuring all documentation is completed accurately, including housing benefit applications. - Provide clear housing advice, guidance and support to residents on their housing options, including temporary and longer-term solutions. - Work collaboratively with Housing Options, Homelessness and other housing services to achieve positive outcomes for residents. - Arrange and coordinate moves into and out of temporary accommodation, including transport, removals, storage and interpreting services. - Support emergency decants and transfers, ensuring residents are moved quickly and safely when required. - Maintain accurate and up-to-date records on housing management systems, ensuring compliance with legal and operational requirements. - Ensure all placements and decisions are made in line with housing legislation, policies and procedures. - Support a customer-focused service, ensuring residents receive a compassionate and responsive experience. - Contribute to service improvements by identifying trends, challenges and opportunities to enhance delivery. Key Requirements - Experience working within a local authority or housing association in a temporary accommodation, homelessness or housing options role. - Strong understanding of housing legislation, particularly in relation to homelessness duties and temporary accommodation. - Experience assessing housing needs and making suitability decisions for accommodation placements. - Ability to manage a high-volume workload in a fast-paced environment. - Experience working in a customer-facing role, supporting vulnerable residents and handling complex situations. - Confidence in managing difficult conversations, including refusals and sensitive casework. - Strong communication skills, both written and verbal, with the ability to adapt to different audiences. - Good IT skills and experience using housing or case management systems. - Strong organisational and administrative skills, with attention to detail in record keeping. - Ability to work collaboratively with internal teams and external partners. - Understanding of safeguarding, equality, diversity and inclusion within housing services. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Options Officers, Temporary Accommodation Officers and Homelessness professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Overview To provide guidance, oversight and audit management responsibilities protecting the business in the following key areas: Business Compliance, ISO 9001:9015 certification, Data Protection, FCA regulated status, HR management, H&S issues. KEY DUTIES - Detail not limited to the below Business Compliance Management Compliance across all areas of the business Management of business compliance Smartsheet Ongoing audit of business activities via Smartsheet review and management Monthly reporting to the management team on activities completed, or overdue Chairing monthly compliance meetings attended by the senior management team Creation of agenda and minutes from this monthly senior management team compliance meeting ISO 9001:2015 Quality Management Manage and maintain the ISO9001:2015 accreditation Recommend improvements in quality and service issues to support best practice in line with the ISO 9001:2015 quality manual Ensure business compliance with ISO standards Update manuals annually Conduct internal audits, support and attend external audits Maintain all necessary evidence to maintain certification Guidance requirement: Review Manual annually for changes Internal evidence audits Feedback/training to internal data collector Quality policy - review/revise and reissue Report to compliance team changes in process/policy and arising issues from internal audits Reporting to compliance team on outcomes from audits - add to compliance minutes Manage our external audit process in Q1 every year Data Protection compliance with GDPR requirements To work with US-based Head Office specialist team to maintain GDPR requirements compliance. Guidance requirements: One trust (control software) annual review of processes and vendors. Ongoing review and maintenance of policies privacy/employee privacy/all related documentation in conjunction with CORT. Support and guidance of the business to best practice standards in collaboration with company. FCA regulations To manage our FCA regulatory compliance activities. Guidance requirements Manage monthly compliance actions Annual compliance plan - review/revise and send to MD Annual submission of FCA policy documents to UKGI (3RD party specialist adviser) Interpretation of their guidance and revision of all master documentation Risk management policy - review/revise and send to MD Risk Registers: review/advise and send to MD for final drafting SMCR action plan - review/revise and send to MD Good outcomes and foreseeable harms - complete own and circulate/chase Conduct MI review - review/revise and send to MD. Consumer Duty Board Reporting annual process TCF and conduct analysis - review/revise and send to MD All other regular monitoring/advice/guidance as required to maintain regulated status, including implementation of any new policy/procedures to ensure compliance with regulations Health & Safety management Actively participate in the Health & Safety management of the business attending quarterly H&S management meetings with MD and Health & Safety Officer. HR Management, guidance and underwriting liaison with 3rd party advisors • To provide first-line HR support to the business. Guidance requirements HR advice/support to MD/managers/staff Performance management process administration Induction process for new starters Conduct disciplinary, investigation, performance management or grievance meetings as required Provide advice to staff on HR issues Liaison with Peninsula (underwriters) regarding issues arising Drafting letters or minutes; briefing MD and Managers on advice Annual Peninsula review of contracts and handbook Review of HR law changes via Bright and media etc (HR advice monthly review)
Apr 24, 2026
Full time
Overview To provide guidance, oversight and audit management responsibilities protecting the business in the following key areas: Business Compliance, ISO 9001:9015 certification, Data Protection, FCA regulated status, HR management, H&S issues. KEY DUTIES - Detail not limited to the below Business Compliance Management Compliance across all areas of the business Management of business compliance Smartsheet Ongoing audit of business activities via Smartsheet review and management Monthly reporting to the management team on activities completed, or overdue Chairing monthly compliance meetings attended by the senior management team Creation of agenda and minutes from this monthly senior management team compliance meeting ISO 9001:2015 Quality Management Manage and maintain the ISO9001:2015 accreditation Recommend improvements in quality and service issues to support best practice in line with the ISO 9001:2015 quality manual Ensure business compliance with ISO standards Update manuals annually Conduct internal audits, support and attend external audits Maintain all necessary evidence to maintain certification Guidance requirement: Review Manual annually for changes Internal evidence audits Feedback/training to internal data collector Quality policy - review/revise and reissue Report to compliance team changes in process/policy and arising issues from internal audits Reporting to compliance team on outcomes from audits - add to compliance minutes Manage our external audit process in Q1 every year Data Protection compliance with GDPR requirements To work with US-based Head Office specialist team to maintain GDPR requirements compliance. Guidance requirements: One trust (control software) annual review of processes and vendors. Ongoing review and maintenance of policies privacy/employee privacy/all related documentation in conjunction with CORT. Support and guidance of the business to best practice standards in collaboration with company. FCA regulations To manage our FCA regulatory compliance activities. Guidance requirements Manage monthly compliance actions Annual compliance plan - review/revise and send to MD Annual submission of FCA policy documents to UKGI (3RD party specialist adviser) Interpretation of their guidance and revision of all master documentation Risk management policy - review/revise and send to MD Risk Registers: review/advise and send to MD for final drafting SMCR action plan - review/revise and send to MD Good outcomes and foreseeable harms - complete own and circulate/chase Conduct MI review - review/revise and send to MD. Consumer Duty Board Reporting annual process TCF and conduct analysis - review/revise and send to MD All other regular monitoring/advice/guidance as required to maintain regulated status, including implementation of any new policy/procedures to ensure compliance with regulations Health & Safety management Actively participate in the Health & Safety management of the business attending quarterly H&S management meetings with MD and Health & Safety Officer. HR Management, guidance and underwriting liaison with 3rd party advisors • To provide first-line HR support to the business. Guidance requirements HR advice/support to MD/managers/staff Performance management process administration Induction process for new starters Conduct disciplinary, investigation, performance management or grievance meetings as required Provide advice to staff on HR issues Liaison with Peninsula (underwriters) regarding issues arising Drafting letters or minutes; briefing MD and Managers on advice Annual Peninsula review of contracts and handbook Review of HR law changes via Bright and media etc (HR advice monthly review)
A financial company based in the East Midlands is looking for someone keen to star their career in Cyber and work alongside experienced professionals. You will learn on the job and support our customers on a day-to-day basis. KEY DUTIES Monitor security systems and logs to identify, triage, and escalate potential cyber security incidents. Support vulnerability scanning, threat monitoring, and remediation activities across systems and applications. Assist with access control processes, including user access requests, reviews, and privileged account monitoring. Support compliance with financial and regulatory security requirements by maintaining documentation and audit evidence. Help protect sensitive financial and customer data through basic security controls and endpoint monitoring. Contribute to security awareness activities, including phishing simulations and staff guidance on secure practices. Maintain security documentation, support incident reviews, and build cyber security skills through ongoing learning. CANDIDATE REQUIREMENTS Interest in cyber security, data protection, or technology Basic understanding of computers and digital systems Strong attention to detail and problem-solving skills Professional attitude and willingness to learn
Apr 24, 2026
Full time
A financial company based in the East Midlands is looking for someone keen to star their career in Cyber and work alongside experienced professionals. You will learn on the job and support our customers on a day-to-day basis. KEY DUTIES Monitor security systems and logs to identify, triage, and escalate potential cyber security incidents. Support vulnerability scanning, threat monitoring, and remediation activities across systems and applications. Assist with access control processes, including user access requests, reviews, and privileged account monitoring. Support compliance with financial and regulatory security requirements by maintaining documentation and audit evidence. Help protect sensitive financial and customer data through basic security controls and endpoint monitoring. Contribute to security awareness activities, including phishing simulations and staff guidance on secure practices. Maintain security documentation, support incident reviews, and build cyber security skills through ongoing learning. CANDIDATE REQUIREMENTS Interest in cyber security, data protection, or technology Basic understanding of computers and digital systems Strong attention to detail and problem-solving skills Professional attitude and willingness to learn
Director of Information Technology Location: London Reporting to: Chief Administrative Officer A leading international law firm is seeking an experienced Director of Information Technology to lead and evolve its technology function across its London and New York offices. This is a senior, hands-on role combining strategic leadership with oversight of day-to-day IT operations in a high-performing, client-focused environment. The successful candidate will be responsible for ensuring the firm's technology infrastructure delivers exceptional service, security, and reliability, while working closely with stakeholders across the business and managing external technology partners. Key Responsibilities Technology Leadership & Strategy Set and deliver the firm's IT strategy, ensuring alignment with business objectives and client service standards. Provide leadership to the internal and outsourced IT function, fostering collaboration, accountability, and continuous improvement. Manage IT projects end-to-end, ensuring delivery on time and within budget. Act as a trusted technology advisor to Partners, fee earners, and business services teams. IT Operations & Infrastructure Oversee all aspects of IT operations including infrastructure, systems administration, cybersecurity, and support services. Maintain and develop core legal technology platforms such as document and case management systems, e-discovery, collaboration tools, and secure communications. Ensure robust data security, backup, disaster recovery, and regulatory compliance frameworks are in place. Provide hands-on technical input and user support where required, within a lean and collaborative environment. MSP & Vendor Management Serve as the primary point of contact for the firm's Managed Service Provider (MSP). Manage vendor relationships, contracts, SLAs, performance reviews, and escalations. Hold suppliers accountable for service quality, system uptime, security, and cost-effectiveness. Process Improvement & Innovation Identify opportunities for automation, AI-enabled solutions, and workflow improvements. Support technology use in virtual hearings, mediations, and arbitrations. Drive adoption of new systems through effective change management and training. Training & Development Identify training needs across the firm and support the development of IT capability. Contribute to and support delivery of technology training for fee earners and staff. Business Continuity & Projects Participate in and lead IT elements of business continuity planning and global continuity initiatives. Take ownership of IT aspects of office moves, expansions, and ad hoc projects. Provide regular reporting and updates to senior management. Skills & Experience 7+ years' experience in IT leadership with strong hands-on capability, ideally within a law firm or professional services environment. Proven experience managing MSPs and multiple technology vendors. Strong knowledge of legal technology platforms (e.g. iManage, NetDocuments, Relativity, HighQ, Clio or similar). Solid understanding of cybersecurity, data protection, compliance, and disaster recovery. Experience introducing automation, AI, or analytics tools within professional services is highly desirable. Excellent stakeholder management, communication, and project management skills. A pragmatic, proactive approach suited to a boutique or smaller firm environment. If you are interested in this opportunity or would like to have a confidential discussion, please get in touch Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
Apr 24, 2026
Full time
Director of Information Technology Location: London Reporting to: Chief Administrative Officer A leading international law firm is seeking an experienced Director of Information Technology to lead and evolve its technology function across its London and New York offices. This is a senior, hands-on role combining strategic leadership with oversight of day-to-day IT operations in a high-performing, client-focused environment. The successful candidate will be responsible for ensuring the firm's technology infrastructure delivers exceptional service, security, and reliability, while working closely with stakeholders across the business and managing external technology partners. Key Responsibilities Technology Leadership & Strategy Set and deliver the firm's IT strategy, ensuring alignment with business objectives and client service standards. Provide leadership to the internal and outsourced IT function, fostering collaboration, accountability, and continuous improvement. Manage IT projects end-to-end, ensuring delivery on time and within budget. Act as a trusted technology advisor to Partners, fee earners, and business services teams. IT Operations & Infrastructure Oversee all aspects of IT operations including infrastructure, systems administration, cybersecurity, and support services. Maintain and develop core legal technology platforms such as document and case management systems, e-discovery, collaboration tools, and secure communications. Ensure robust data security, backup, disaster recovery, and regulatory compliance frameworks are in place. Provide hands-on technical input and user support where required, within a lean and collaborative environment. MSP & Vendor Management Serve as the primary point of contact for the firm's Managed Service Provider (MSP). Manage vendor relationships, contracts, SLAs, performance reviews, and escalations. Hold suppliers accountable for service quality, system uptime, security, and cost-effectiveness. Process Improvement & Innovation Identify opportunities for automation, AI-enabled solutions, and workflow improvements. Support technology use in virtual hearings, mediations, and arbitrations. Drive adoption of new systems through effective change management and training. Training & Development Identify training needs across the firm and support the development of IT capability. Contribute to and support delivery of technology training for fee earners and staff. Business Continuity & Projects Participate in and lead IT elements of business continuity planning and global continuity initiatives. Take ownership of IT aspects of office moves, expansions, and ad hoc projects. Provide regular reporting and updates to senior management. Skills & Experience 7+ years' experience in IT leadership with strong hands-on capability, ideally within a law firm or professional services environment. Proven experience managing MSPs and multiple technology vendors. Strong knowledge of legal technology platforms (e.g. iManage, NetDocuments, Relativity, HighQ, Clio or similar). Solid understanding of cybersecurity, data protection, compliance, and disaster recovery. Experience introducing automation, AI, or analytics tools within professional services is highly desirable. Excellent stakeholder management, communication, and project management skills. A pragmatic, proactive approach suited to a boutique or smaller firm environment. If you are interested in this opportunity or would like to have a confidential discussion, please get in touch Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
Property Accountant - REIM - OUR CLIENT is a leading UK real estate investment and fund management platform who is seeking a Property Accountant to join its London finance team. The role will work closely with the Finance Director and wider finance function, supporting the financial oversight and reporting of the firm's property investment structures. The business specialises in UK real estate investment, development and asset management and manages a range of investment vehicles and mandates. This is a hands-on role within a collaborative finance team, providing exposure across the full investment lifecycle from acquisition and financing through to ongoing asset management and disposal . THE ROLE - Key Responsibilities include: Investment and Property Financial Oversight Reviewing monthly, quarterly and annual management accounts prepared by external administrators. Assisting in the preparation and review of statutory financial statements for investment entities. Supporting the preparation of quarterly investor reporting and respond to investor information requests. Reviewing cash positions and assisting with treasury reporting across investment structures. Monitoring purchase invoices, approvals and investment-level payments. Investment Lifecycle Support Assisting with acquisitions, disposals and refinancing activities across the property portfolio. Maintaining investment structure charts and ensure control procedures are followed. Supporting the year-end audit process for investment entities and liaise with external auditors. Overseeing outsourced accounting providers. Governance, Compliance and Reporting Ensuring robust financial governance and documentation across investment structures. Supporting the Head of Tax, Chief Financial Officer and partners with financial information and analysis. Maintaining relationships with administrators, bankers and other service providers. Assisting with board reporting and attend quarterly investment board meetings where required. THE PERSON: You will be: A fully qualified accountant (ACA, ACCA or CIMA). Experienced within real estate, property investment or audit with property exposure . Experienced with working with external administrators and auditors. Possessing the ability to review and challenge financial information and be detail orientated. Highly organised with the ability to manage multiple deadlines. A confident communicator able to work effectively with both finance and non-finance stakeholders. BENEFITS: Hybrid working - 3 days in office. Excellent Pension. Discretionary Bonus. Private Medical and Life Insurance. Income Protection Insurance (for long term sickness cover). Employee wellbeing service. Travel and 'Giving' benefits. Opportunity This role offers the opportunity to join a highly regarded real estate investment manager with a strong track record in the UK market, providing exposure to complex investment structures and close interaction with both the finance and investment teams. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
Apr 24, 2026
Full time
Property Accountant - REIM - OUR CLIENT is a leading UK real estate investment and fund management platform who is seeking a Property Accountant to join its London finance team. The role will work closely with the Finance Director and wider finance function, supporting the financial oversight and reporting of the firm's property investment structures. The business specialises in UK real estate investment, development and asset management and manages a range of investment vehicles and mandates. This is a hands-on role within a collaborative finance team, providing exposure across the full investment lifecycle from acquisition and financing through to ongoing asset management and disposal . THE ROLE - Key Responsibilities include: Investment and Property Financial Oversight Reviewing monthly, quarterly and annual management accounts prepared by external administrators. Assisting in the preparation and review of statutory financial statements for investment entities. Supporting the preparation of quarterly investor reporting and respond to investor information requests. Reviewing cash positions and assisting with treasury reporting across investment structures. Monitoring purchase invoices, approvals and investment-level payments. Investment Lifecycle Support Assisting with acquisitions, disposals and refinancing activities across the property portfolio. Maintaining investment structure charts and ensure control procedures are followed. Supporting the year-end audit process for investment entities and liaise with external auditors. Overseeing outsourced accounting providers. Governance, Compliance and Reporting Ensuring robust financial governance and documentation across investment structures. Supporting the Head of Tax, Chief Financial Officer and partners with financial information and analysis. Maintaining relationships with administrators, bankers and other service providers. Assisting with board reporting and attend quarterly investment board meetings where required. THE PERSON: You will be: A fully qualified accountant (ACA, ACCA or CIMA). Experienced within real estate, property investment or audit with property exposure . Experienced with working with external administrators and auditors. Possessing the ability to review and challenge financial information and be detail orientated. Highly organised with the ability to manage multiple deadlines. A confident communicator able to work effectively with both finance and non-finance stakeholders. BENEFITS: Hybrid working - 3 days in office. Excellent Pension. Discretionary Bonus. Private Medical and Life Insurance. Income Protection Insurance (for long term sickness cover). Employee wellbeing service. Travel and 'Giving' benefits. Opportunity This role offers the opportunity to join a highly regarded real estate investment manager with a strong track record in the UK market, providing exposure to complex investment structures and close interaction with both the finance and investment teams. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
The Data Protection Lead supports the organisation and the appointed Data Protection Officer (DPO) in delivering and embedding the organisations data protection framework. The role works with business stakeholders to coordinate compliance activities, maintain governance documentation, and assist in embedding privacy-by-design principles into business processes click apply for full job details
Apr 24, 2026
Full time
The Data Protection Lead supports the organisation and the appointed Data Protection Officer (DPO) in delivering and embedding the organisations data protection framework. The role works with business stakeholders to coordinate compliance activities, maintain governance documentation, and assist in embedding privacy-by-design principles into business processes click apply for full job details
