Are you a talented corporate tax professional looking for a Corporate Tax Manager role with a well-established and highly professional firm of accountants? The purpose of this role will be to manage and develop the Corporate Tax compliance and advisory team, providing services to a diverse portfolio of clients with turnovers typically ranging between £50m £100m, with some up to £300m click apply for full job details
Apr 16, 2026
Full time
Are you a talented corporate tax professional looking for a Corporate Tax Manager role with a well-established and highly professional firm of accountants? The purpose of this role will be to manage and develop the Corporate Tax compliance and advisory team, providing services to a diverse portfolio of clients with turnovers typically ranging between £50m £100m, with some up to £300m click apply for full job details
HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide. The role We deliver Claims operational services as well as Premium processing for outsourced MGA's on behalf of the HDI Group Global Network, UK and Ireland Branch. Working within Client Services to supply a proactive and flexible service whilst driving best practice and ensuring compliance with all company procedures. This includes meeting agreed service and data quality standards, both internal and external. Key accountabilities Validate and accurately enter data into company systems to enable precise reporting on the nature and financial impact of the claims portfolio Monitor the claims portal system and liaise with the Technical claims team to action as appropriate to ensure portal compliance Manage the receipt, registration, acknowledgment and allocation of claims notifications and other correspondence Process claims payments, reserve adjustments, and other financial movements in accordance with internal standards and authorisation levels using multiple internal and external systems Receive policy, premium and claim bordereaux from providers and process in accordance to company guidelines. Captive and funded recovery management. Identify and apply protocols to report and recover for all accounts requiring HDI funding Reconciliations of claim and premium movements Reconciliation of claim payments and reserves on multinational inter-company accounts Cashflow management of large payments and outsourced escrow funds Distribution of monthly MI reports and liaising with other business units and external providers to resolve queries as necessary Support other business units and external providers in collating, monitoring, reviewing and finalising Credit Agreement settlements in a timely manner. Creating and updating operational process manuals and other procedure documentation Assist with the documentation, maintenance and monitoring of compliance and governance initiatives Support the Technical claims teams to review SLA compliance and internal and external audit requirements Actively participate in projects or other initiatives designed to improve the effectiveness and efficiency of the claims operations team Undertake any other tasks as requested by the Claims Operations Manager in order that the team achieves its objectives Support in keeping intranet and website up to date Produce regular and ad hoc operations and KPI reports, extracting data from internal systems Skills & experience Insurance experience from a claims, technical accounting, operational or administration role Bordereaux experience is preferred (claims or premium) Able to deal with large data sets and identify and investigate discrepancies Good understanding of insurance and the terminologies used Accuracy and attention to detail Competent user of Excel & Word Good communication (written and oral) and interpersonal skills; comfortable with phone & face to face discussions with underwriters & other technical colleagues Able to organise own workload effectively to meet service standards Deadline focused; able to work under pressure to meet tight deadlines Good systems knowledge, experience of using systems to evaluate data Good analytical and problem solving skills Understanding of financial impact of technical data processed Other As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one. If you require support with your application, please contact UK&
Apr 16, 2026
Full time
HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide. The role We deliver Claims operational services as well as Premium processing for outsourced MGA's on behalf of the HDI Group Global Network, UK and Ireland Branch. Working within Client Services to supply a proactive and flexible service whilst driving best practice and ensuring compliance with all company procedures. This includes meeting agreed service and data quality standards, both internal and external. Key accountabilities Validate and accurately enter data into company systems to enable precise reporting on the nature and financial impact of the claims portfolio Monitor the claims portal system and liaise with the Technical claims team to action as appropriate to ensure portal compliance Manage the receipt, registration, acknowledgment and allocation of claims notifications and other correspondence Process claims payments, reserve adjustments, and other financial movements in accordance with internal standards and authorisation levels using multiple internal and external systems Receive policy, premium and claim bordereaux from providers and process in accordance to company guidelines. Captive and funded recovery management. Identify and apply protocols to report and recover for all accounts requiring HDI funding Reconciliations of claim and premium movements Reconciliation of claim payments and reserves on multinational inter-company accounts Cashflow management of large payments and outsourced escrow funds Distribution of monthly MI reports and liaising with other business units and external providers to resolve queries as necessary Support other business units and external providers in collating, monitoring, reviewing and finalising Credit Agreement settlements in a timely manner. Creating and updating operational process manuals and other procedure documentation Assist with the documentation, maintenance and monitoring of compliance and governance initiatives Support the Technical claims teams to review SLA compliance and internal and external audit requirements Actively participate in projects or other initiatives designed to improve the effectiveness and efficiency of the claims operations team Undertake any other tasks as requested by the Claims Operations Manager in order that the team achieves its objectives Support in keeping intranet and website up to date Produce regular and ad hoc operations and KPI reports, extracting data from internal systems Skills & experience Insurance experience from a claims, technical accounting, operational or administration role Bordereaux experience is preferred (claims or premium) Able to deal with large data sets and identify and investigate discrepancies Good understanding of insurance and the terminologies used Accuracy and attention to detail Competent user of Excel & Word Good communication (written and oral) and interpersonal skills; comfortable with phone & face to face discussions with underwriters & other technical colleagues Able to organise own workload effectively to meet service standards Deadline focused; able to work under pressure to meet tight deadlines Good systems knowledge, experience of using systems to evaluate data Good analytical and problem solving skills Understanding of financial impact of technical data processed Other As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one. If you require support with your application, please contact UK&
Introduction Become a Lead Administrator with purpose, where your contribution is part of helping to change people's lives. It's an administration role that's rewarding like no other. Join the team at Victoria Gardens in Huyton as a Lead Administrator andbe valued and supported. The aim of this role is to direct and control the operational service of the administration function, to ensure that it provides a cost-effective Reception, Secretarial, Medical Records and all other appropriate administration service to the units. You will support and supervise the service's administration needs, including supervising the reception service, providing a secretarial service to designated managers and departments, supervising the Mental Health Act department and coordinating the functioning and staffing of all administration areas including secretarial, MHA, CPA, Resourcing, Human Resources, Finance, Ward Administration, Complaints and Visitor Liaison. Working alongside senior staff members, you will manage staff absences and leave requests, maintain personnel files, and produce audits. At Elysium, we want the best for you. That's why you will have continuous access to a range of training courses to enable you to reach your career goals. After all, a better you means better care. That's what delivering great healthcare should feel like. As a Lead Administrator you will be: Supervising the reception service, ensuring the provision of a high quality customer focussed Service to patients and their relatives, staff and external organisations. Ensuring Doors, Traka, Blicks, Key and CCTV Systems are working throughout the unit and comply at all times with Elysium Healthcare Policies. Supervising the secretarial service, ensuring the provision of a confidential, high quality Support service to both the clinical and support service departments. Monitoring and reviewing the quality of service delivery, taking corrective action where necessary. Controlling the department's expenditure to ensure that it does not exceed annual budgetary provisions. Managing internal and external postal systems To be successful in this role, you will have: Secretarial and/or HR Administration experience NVQ III Business Administration Verbal and written communication skills Word Processing skills (50 wpm) preferably Microsoft Word Experience of Power point and Excel packages Supervisory skills Knowledge of a range of office equipment, including fax, photocopier and telephone systems Where you will be working: Location: Victoria Road, Huyton, Liverpool, L36 5SA Our will be working at Victoria Gardens, a specialist locked rehabilitation for people with complex mental health needs and behaviours that challenge, as well as a ward for older females. You will support the service to equip service users with the skills required for community living and increased independence. The service is a recovery-based service and incorporates elements of the Good Lives Model, supported by individualised interventions. You will work as part of the multidisciplinary team which includes Nursing, Consultant Psychiatrist, Psychologist, Occupational Therapist and Social Worker support. What You'll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual base salary of £29,078 The equivalent of 33 days annual leave (including bank holidays) - plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream - instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Apr 16, 2026
Full time
Introduction Become a Lead Administrator with purpose, where your contribution is part of helping to change people's lives. It's an administration role that's rewarding like no other. Join the team at Victoria Gardens in Huyton as a Lead Administrator andbe valued and supported. The aim of this role is to direct and control the operational service of the administration function, to ensure that it provides a cost-effective Reception, Secretarial, Medical Records and all other appropriate administration service to the units. You will support and supervise the service's administration needs, including supervising the reception service, providing a secretarial service to designated managers and departments, supervising the Mental Health Act department and coordinating the functioning and staffing of all administration areas including secretarial, MHA, CPA, Resourcing, Human Resources, Finance, Ward Administration, Complaints and Visitor Liaison. Working alongside senior staff members, you will manage staff absences and leave requests, maintain personnel files, and produce audits. At Elysium, we want the best for you. That's why you will have continuous access to a range of training courses to enable you to reach your career goals. After all, a better you means better care. That's what delivering great healthcare should feel like. As a Lead Administrator you will be: Supervising the reception service, ensuring the provision of a high quality customer focussed Service to patients and their relatives, staff and external organisations. Ensuring Doors, Traka, Blicks, Key and CCTV Systems are working throughout the unit and comply at all times with Elysium Healthcare Policies. Supervising the secretarial service, ensuring the provision of a confidential, high quality Support service to both the clinical and support service departments. Monitoring and reviewing the quality of service delivery, taking corrective action where necessary. Controlling the department's expenditure to ensure that it does not exceed annual budgetary provisions. Managing internal and external postal systems To be successful in this role, you will have: Secretarial and/or HR Administration experience NVQ III Business Administration Verbal and written communication skills Word Processing skills (50 wpm) preferably Microsoft Word Experience of Power point and Excel packages Supervisory skills Knowledge of a range of office equipment, including fax, photocopier and telephone systems Where you will be working: Location: Victoria Road, Huyton, Liverpool, L36 5SA Our will be working at Victoria Gardens, a specialist locked rehabilitation for people with complex mental health needs and behaviours that challenge, as well as a ward for older females. You will support the service to equip service users with the skills required for community living and increased independence. The service is a recovery-based service and incorporates elements of the Good Lives Model, supported by individualised interventions. You will work as part of the multidisciplinary team which includes Nursing, Consultant Psychiatrist, Psychologist, Occupational Therapist and Social Worker support. What You'll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual base salary of £29,078 The equivalent of 33 days annual leave (including bank holidays) - plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream - instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
This role is responsible for managing corporate and statutory complaints, as well as Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests. The postholder will provide advice and guidance to services, produce high-quality written responses, and act as a key point of contact for the public, Members and senior officers. Key Responsibilities Manage and coordinate corporate and statutory complaints, FOI and EIR requests end-to-end Ensure compliance with relevant legislation and statutory timescales Liaise with services to obtain accurate information and challenge responses where required Draft clear, professional written responses in plain English Provide advice and guidance to managers, Members and colleagues Handle sensitive and complex cases calmly and professionally Key Requirements Experience of complaints handling and/or FOI within a local government or public sector environment Strong knowledge of relevant legislation including FOI, EIR, GDPR and Social Care Complaints Excellent written and verbal communication skills Ability to work independently, manage a varied workload and remain calm under pressure Strong attention to detail and sound judgement If you are interested in this role, please apply today.
Apr 16, 2026
Seasonal
This role is responsible for managing corporate and statutory complaints, as well as Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests. The postholder will provide advice and guidance to services, produce high-quality written responses, and act as a key point of contact for the public, Members and senior officers. Key Responsibilities Manage and coordinate corporate and statutory complaints, FOI and EIR requests end-to-end Ensure compliance with relevant legislation and statutory timescales Liaise with services to obtain accurate information and challenge responses where required Draft clear, professional written responses in plain English Provide advice and guidance to managers, Members and colleagues Handle sensitive and complex cases calmly and professionally Key Requirements Experience of complaints handling and/or FOI within a local government or public sector environment Strong knowledge of relevant legislation including FOI, EIR, GDPR and Social Care Complaints Excellent written and verbal communication skills Ability to work independently, manage a varied workload and remain calm under pressure Strong attention to detail and sound judgement If you are interested in this role, please apply today.
Are you passionate about making a lasting impact in your local community? If you thrive on building relationships, creating opportunities, and driving meaningful change we have just the role for you. Our client is a prestigious charity seeking a Regional Fundraiser to support their fundraising plans. As a Regional Fundraiser, you will deliver sustainable net income through a diverse range of income streams, tailored to your local community. You will be a visible ambassador for the charity, working closely with supporters, volunteers, businesses, and community groups to grow engagement and income. Collaborating with the Regional Fundraising Team Manager and colleagues, you will contribute to planning, delivery, and mitigation across key income streams, ensuring fundraising is effective, compliant, and impactful. This role is all about people, partnerships, and purpose - representing the charity in the community, nurturing relationships, and inspiring support for those who rely on our services. Your role: Drive Income Growth: Deliver net income targets across multiple fundraising streams, including corporate partnerships, in-memory giving, events, and volunteer-led initiatives. Build Relationships: Develop and maintain strong connections with supporters, local businesses, community groups, and volunteers. Strategic Delivery: Create and implement local fundraising plans in line with our overall strategy, collaborating with colleagues to maximise impact. Supporter Stewardship: Ensure every supporter has a positive experience, championing best practice and maintaining accurate CRM records. Cross-Team Collaboration: Work across hospice, retail, marketing, and fundraising teams to deliver innovative and effective fundraising initiatives. Compliance & Best Practice: Maintain high standards of fundraising compliance and data management, ensuring trust and transparency with all stakeholders. What We're Looking For Passionate about working in the charity sector Any experience of fundraising would be welcomed Strong relationship-building skills Experience using MS Office and CRM's to manage activity Excellent networking, communication, and collaboration skills Flexibility to work evenings, weekends, and travel locally as needed Degree-level education or equivalent experience preferred; driving license desirable Why Apply? This is a unique opportunity to make a real difference in your community, building meaningful relationships and driving support for hospice care. You will be part of a motivated, passionate team, with opportunities for learning, growth, and professional development. Apply today and be part of something truly meaningful.
Apr 16, 2026
Full time
Are you passionate about making a lasting impact in your local community? If you thrive on building relationships, creating opportunities, and driving meaningful change we have just the role for you. Our client is a prestigious charity seeking a Regional Fundraiser to support their fundraising plans. As a Regional Fundraiser, you will deliver sustainable net income through a diverse range of income streams, tailored to your local community. You will be a visible ambassador for the charity, working closely with supporters, volunteers, businesses, and community groups to grow engagement and income. Collaborating with the Regional Fundraising Team Manager and colleagues, you will contribute to planning, delivery, and mitigation across key income streams, ensuring fundraising is effective, compliant, and impactful. This role is all about people, partnerships, and purpose - representing the charity in the community, nurturing relationships, and inspiring support for those who rely on our services. Your role: Drive Income Growth: Deliver net income targets across multiple fundraising streams, including corporate partnerships, in-memory giving, events, and volunteer-led initiatives. Build Relationships: Develop and maintain strong connections with supporters, local businesses, community groups, and volunteers. Strategic Delivery: Create and implement local fundraising plans in line with our overall strategy, collaborating with colleagues to maximise impact. Supporter Stewardship: Ensure every supporter has a positive experience, championing best practice and maintaining accurate CRM records. Cross-Team Collaboration: Work across hospice, retail, marketing, and fundraising teams to deliver innovative and effective fundraising initiatives. Compliance & Best Practice: Maintain high standards of fundraising compliance and data management, ensuring trust and transparency with all stakeholders. What We're Looking For Passionate about working in the charity sector Any experience of fundraising would be welcomed Strong relationship-building skills Experience using MS Office and CRM's to manage activity Excellent networking, communication, and collaboration skills Flexibility to work evenings, weekends, and travel locally as needed Degree-level education or equivalent experience preferred; driving license desirable Why Apply? This is a unique opportunity to make a real difference in your community, building meaningful relationships and driving support for hospice care. You will be part of a motivated, passionate team, with opportunities for learning, growth, and professional development. Apply today and be part of something truly meaningful.
Ernst & Young Advisory Services Sdn Bhd
City, Newcastle Upon Tyne
Manager - Global Compliance and Reporting Location: Newcastle-Upon-Tyne Other locations: Primary Location Only Date: 28 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Global Compliance & Reporting (GCR) is one of our five tax service lines. Our GCR professionals help businesses meet demands for tax reporting, tax compliance and tax risk management. Many of our engagements are with clients going through wider tax transformation and operating model change programmes. Our GCR team work with a wide range of businesses to help them develop and implement effective, practical and sustainable approaches to managing tax compliance and reporting. The opportunity Our Global Tax Managed Services team works with leading organisations across a range of services from full tax and finance operate outsourcing, supporting with the design and implementation of their tax operating model, compliance process design and the project management of outsourced compliance and reporting services. We are a team which embraces diversity and inclusion with a mix of cultures, nationalities and backgrounds. We believe this makes us perfectly suited to the global environment in which we work. We are looking for an experienced Newcastle based Manager to join our thriving team. You will work closely primarily with our London and India teams, also with opportunities to support our wider teams in Germany, Netherlands, Switzerland, Hungary and France. As part of this energetic and diverse team, you will have opportunity to gain experience across these services, further develop your skills and have day to day contact with senior team members at our clients. This is an exciting time to join our specialised team when we are seeing unprecedented demand for our services and strong growth opportunities. Your key responsibilities Contract management Managing a number of global compliance contracts, some with client interface and some in a supervisory service delivery role. Proactively managing service delivery risk across those contracts through the use of issue and risk logs and the implementation of escalation processes. Developing and maintaining relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensuring effective and timely communication. Manage contract governance including adherence to agreed process and procedures Manage contract reporting against service level agreements (SLAs) and key performance indicators (KPIs) ensuring timely resolution of issues Provide guidance and support to peers, colleagues and clients on contractual issues, and oversee local fee and scope negotiations Setting clear objectives and expectations for junior team members including day to day responsibility for the management of offshore team members. Finance Reviewing budgets and resourcing requirements on a regular basis and supporting the Global Engagement Leader in meeting the margin goals for the accounts. Billing fees according to agreed contract billing schedule. Quality and Risk Management Supporting the Global Engagement leader on Quality & Risk Management (QRM) matters, overseeing implementation and adherence to agreed processes, procedures and timetables. Liaising with Global and Tax QRM and legal teams in the resolution of client service management issues. Maintaining the specified contractual framework and supporting agreements for all engagements. Detailed scoping and process assessments Supporting a client understand full suite of compliance filings currently undertaken in countries Review and suggesting improvements to compliance and reporting processes considering data sources, hand off points and controls Business development and proposal assistance Working with the Global Engagement Leader to support pursuit and proposal activities, in response to client RFPs. This includes running global pricing exercises and being a part of EY's presentation team at client pitches. Support development of client business case for change Identify opportunities for additional EY services and or extensions to EY outsourcing services for existing EY clients. Compliance methodology Sharing successful tools, techniques and approaches with other team members; Project managing small business development projects. Skills and attributes for success Strong client relationship management skills with ability to develop quality outputs to clients Negotiation skills, able to sustain opinion and handle challenges Business development skills, able to identify and convert opportunities to sell work Effective time management, ability to remain calm when under pressure to meet deadlines Experience of coaching and developing more junior staff Ensure delivery of quality work and take day to day leadership of delivery team Change orientated with flexible approach Innovative mindset with a focus on problem solving To qualify for the role, you must have: Experience in Corporate Tax, Indirect Tax or accountancy from a professional services firm or in house team ACA / CA / ATTI/CTA/Tax Inspectors or a breadth of knowledge equivalent to a tax specialist qualification is not essential but welcome Proven project management skills, and an ability to plan and prioritise work, meet deadlines, monitor own budget. A PRINCE2 qualification or similar would be beneficial. Experience in process and technology design is beneficial but not mandatory Proficient multi tasking ability Ability to coach more junior team members and add value to the team Experience with managing teams across multiple jurisdictions What we look for Excellent communicator in a range of situations both written and oral Enthusiastic and flexible attitude to work Individual with an understanding of tax regimes Ability to work across a range of projects and clients often with tight deadlines Strong commercial and negotiation skills What we offer you At EY, we'll develop you with future focused skills and equip you with world class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Apr 16, 2026
Full time
Manager - Global Compliance and Reporting Location: Newcastle-Upon-Tyne Other locations: Primary Location Only Date: 28 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Global Compliance & Reporting (GCR) is one of our five tax service lines. Our GCR professionals help businesses meet demands for tax reporting, tax compliance and tax risk management. Many of our engagements are with clients going through wider tax transformation and operating model change programmes. Our GCR team work with a wide range of businesses to help them develop and implement effective, practical and sustainable approaches to managing tax compliance and reporting. The opportunity Our Global Tax Managed Services team works with leading organisations across a range of services from full tax and finance operate outsourcing, supporting with the design and implementation of their tax operating model, compliance process design and the project management of outsourced compliance and reporting services. We are a team which embraces diversity and inclusion with a mix of cultures, nationalities and backgrounds. We believe this makes us perfectly suited to the global environment in which we work. We are looking for an experienced Newcastle based Manager to join our thriving team. You will work closely primarily with our London and India teams, also with opportunities to support our wider teams in Germany, Netherlands, Switzerland, Hungary and France. As part of this energetic and diverse team, you will have opportunity to gain experience across these services, further develop your skills and have day to day contact with senior team members at our clients. This is an exciting time to join our specialised team when we are seeing unprecedented demand for our services and strong growth opportunities. Your key responsibilities Contract management Managing a number of global compliance contracts, some with client interface and some in a supervisory service delivery role. Proactively managing service delivery risk across those contracts through the use of issue and risk logs and the implementation of escalation processes. Developing and maintaining relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensuring effective and timely communication. Manage contract governance including adherence to agreed process and procedures Manage contract reporting against service level agreements (SLAs) and key performance indicators (KPIs) ensuring timely resolution of issues Provide guidance and support to peers, colleagues and clients on contractual issues, and oversee local fee and scope negotiations Setting clear objectives and expectations for junior team members including day to day responsibility for the management of offshore team members. Finance Reviewing budgets and resourcing requirements on a regular basis and supporting the Global Engagement Leader in meeting the margin goals for the accounts. Billing fees according to agreed contract billing schedule. Quality and Risk Management Supporting the Global Engagement leader on Quality & Risk Management (QRM) matters, overseeing implementation and adherence to agreed processes, procedures and timetables. Liaising with Global and Tax QRM and legal teams in the resolution of client service management issues. Maintaining the specified contractual framework and supporting agreements for all engagements. Detailed scoping and process assessments Supporting a client understand full suite of compliance filings currently undertaken in countries Review and suggesting improvements to compliance and reporting processes considering data sources, hand off points and controls Business development and proposal assistance Working with the Global Engagement Leader to support pursuit and proposal activities, in response to client RFPs. This includes running global pricing exercises and being a part of EY's presentation team at client pitches. Support development of client business case for change Identify opportunities for additional EY services and or extensions to EY outsourcing services for existing EY clients. Compliance methodology Sharing successful tools, techniques and approaches with other team members; Project managing small business development projects. Skills and attributes for success Strong client relationship management skills with ability to develop quality outputs to clients Negotiation skills, able to sustain opinion and handle challenges Business development skills, able to identify and convert opportunities to sell work Effective time management, ability to remain calm when under pressure to meet deadlines Experience of coaching and developing more junior staff Ensure delivery of quality work and take day to day leadership of delivery team Change orientated with flexible approach Innovative mindset with a focus on problem solving To qualify for the role, you must have: Experience in Corporate Tax, Indirect Tax or accountancy from a professional services firm or in house team ACA / CA / ATTI/CTA/Tax Inspectors or a breadth of knowledge equivalent to a tax specialist qualification is not essential but welcome Proven project management skills, and an ability to plan and prioritise work, meet deadlines, monitor own budget. A PRINCE2 qualification or similar would be beneficial. Experience in process and technology design is beneficial but not mandatory Proficient multi tasking ability Ability to coach more junior team members and add value to the team Experience with managing teams across multiple jurisdictions What we look for Excellent communicator in a range of situations both written and oral Enthusiastic and flexible attitude to work Individual with an understanding of tax regimes Ability to work across a range of projects and clients often with tight deadlines Strong commercial and negotiation skills What we offer you At EY, we'll develop you with future focused skills and equip you with world class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
A rewarding opportunity has arisen for a Green Spaces Development Officer to support the delivery of green space projects within a local authority environment. This role will focus on delivering small capital works, supporting service development and working with communities and partners to improve local green spaces. Working as part of a small team, you will contribute to the delivery of the Green Spaces service plan, supporting projects that enhance community use, sustainability and accessibility. Location: Southeast England Role: Green Spaces Development Officer Rate: £200 per day Key Responsibilities Deliver small green space and play projects, ensuring compliance with procurement, health and safety, and financial regulations. Project manage capital schemes from design through to procurement and delivery. Work with internal teams, residents and partners to develop project proposals and incorporate stakeholder feedback. Support delivery of the Green Spaces service plan and council priorities. Assist with managing budgets and ensuring value for money across projects. Prepare contract documentation, manage tender processes and evaluate submissions. Support community engagement and participation in green space projects and activities. Work with partners and community groups to develop and improve sites. Support communications and promotion of Green Spaces services through council channels. Attend meetings, working groups and stakeholder sessions, representing the service as required. Maintain effective working relationships across council teams and external organisations. Ensure compliance with council policies, financial regulations and data protection requirements. Skills and Experience Experience delivering projects within green spaces, parks, environmental or public realm services. Experience working as a Landscape Manager or similar role within schools or education environments. Knowledge of project management, procurement processes and contract management. Understanding of health and safety and financial regulations within a public sector environment. Experience engaging with communities, stakeholders and partner organisations. Ability to manage multiple projects and deliver within agreed timescales and budgets. Strong communication skills, both written and verbal. Ability to work collaboratively within a team environment. Understanding of sustainability and environmental considerations within project delivery. Organised approach with the ability to manage priorities and workload effectively. INDRRH
Apr 16, 2026
Full time
A rewarding opportunity has arisen for a Green Spaces Development Officer to support the delivery of green space projects within a local authority environment. This role will focus on delivering small capital works, supporting service development and working with communities and partners to improve local green spaces. Working as part of a small team, you will contribute to the delivery of the Green Spaces service plan, supporting projects that enhance community use, sustainability and accessibility. Location: Southeast England Role: Green Spaces Development Officer Rate: £200 per day Key Responsibilities Deliver small green space and play projects, ensuring compliance with procurement, health and safety, and financial regulations. Project manage capital schemes from design through to procurement and delivery. Work with internal teams, residents and partners to develop project proposals and incorporate stakeholder feedback. Support delivery of the Green Spaces service plan and council priorities. Assist with managing budgets and ensuring value for money across projects. Prepare contract documentation, manage tender processes and evaluate submissions. Support community engagement and participation in green space projects and activities. Work with partners and community groups to develop and improve sites. Support communications and promotion of Green Spaces services through council channels. Attend meetings, working groups and stakeholder sessions, representing the service as required. Maintain effective working relationships across council teams and external organisations. Ensure compliance with council policies, financial regulations and data protection requirements. Skills and Experience Experience delivering projects within green spaces, parks, environmental or public realm services. Experience working as a Landscape Manager or similar role within schools or education environments. Knowledge of project management, procurement processes and contract management. Understanding of health and safety and financial regulations within a public sector environment. Experience engaging with communities, stakeholders and partner organisations. Ability to manage multiple projects and deliver within agreed timescales and budgets. Strong communication skills, both written and verbal. Ability to work collaboratively within a team environment. Understanding of sustainability and environmental considerations within project delivery. Organised approach with the ability to manage priorities and workload effectively. INDRRH
A Corporate Tax Manager is required to oversee tax operations within the financial services department. The role demands strong knowledge of corporate tax procedures and managerial experience. Client Details Our client is a well established accountancy practice based nearby to Tunbridge Wells. Description Our client is keen to bolster it's Corporation Tax department with the recruitment of a Manager. The ideal candidate must have excellent technical skills and experience, and have a thorough understanding of UK corporate tax issues; The team deals with a broad range of tax issues, including R&D tax credits, capital allowances, group restructures, M&A, exit planning and succession planning, transfer pricing and other cross border taxes. Profile A successful Corporate Tax Manager should have: CTA qualification 5+ years experience within Corporate Tax Strong knowledge of tax laws and regulations Excellent leadership and team management skills Good communication and interpersonal skills Job Offer A competitive salary range of £50,000 - £60,000 per annum Hybrid working PMI 25 days annual leave (+ BH) Annual bonus.
Apr 16, 2026
Full time
A Corporate Tax Manager is required to oversee tax operations within the financial services department. The role demands strong knowledge of corporate tax procedures and managerial experience. Client Details Our client is a well established accountancy practice based nearby to Tunbridge Wells. Description Our client is keen to bolster it's Corporation Tax department with the recruitment of a Manager. The ideal candidate must have excellent technical skills and experience, and have a thorough understanding of UK corporate tax issues; The team deals with a broad range of tax issues, including R&D tax credits, capital allowances, group restructures, M&A, exit planning and succession planning, transfer pricing and other cross border taxes. Profile A successful Corporate Tax Manager should have: CTA qualification 5+ years experience within Corporate Tax Strong knowledge of tax laws and regulations Excellent leadership and team management skills Good communication and interpersonal skills Job Offer A competitive salary range of £50,000 - £60,000 per annum Hybrid working PMI 25 days annual leave (+ BH) Annual bonus.
Brand Marketing and Corporate Partnerships Manager We are looking for a Brand Marketing and Corporate Partnerships Manager to join the team in this hybrid working role. Position: Brand Marketing and Corporate Partnerships Manager Location: Huddersfield/Hybrid Hours: Full-time, 37 hours per week Salary: £40,000 - £45,000k per annum Contract: Permanent Benefits: Include 26 days' holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns Closing Date: 23rd April 2026 The Role You will be responsible for the voice of the organisation brand both on and offline. You will inspire and lead the Marketing and Corporate Partnerships team and colleagues to further raise the charity's profile, widen reach across all audiences and support membership and organisational growth. You will lead innovation and improvement of communications and marketing activity and utilisation of multichannel marketing opportunities to support income generation. With a strategic approach and an in-depth understanding of digital media, marketing and relationship management, the post holder will report to and work closely with the Director of Business Development Key areas of focus include: Develop and manage the marketing strategy, to position the charity's marketing for membership growth, increased brand awareness and self-sustainability Manage the performance of the marketing and corporate partnerships team and work effectively across teams and departments to ensure targets and KPIs are achieved Prepare and manage the marketing and commercial budgets, ensuring robust and proactive financial management and return on investment Achieve an annual income generation target through presenting a broad range of multichannel marketing opportunities to commercial suppliers Manage, support and guide the Partnerships Manager to source and engage new commercial partners and advertisers whose business aims meet the needs of members and are consistent with policy. About You You will have an honours degree or equivalent experience and a recognised marketing/communications professional qualification or demonstrable level of equivalent expertise. We are looking for someone with experience of: Brand management and/or account management Line management experience of a marketing/ relationship management team Achieving income generation Social and digital marketing and communications Project and budget management Internal communications and commercial marketing plans Managing long-term customer relationships Marketing products and services to blue-chip companies or business-to-business sectors Product launches and sales Developing and driving new tactical initiatives and brand building ideas Creating an internal communication strategy that builds knowledge and understanding across teams Leading smooth on-boarding of new partners and integration within the organisation To apply please submit your CV along with a supporting statement including any supplementary information that will support your application. About the Organisation Join a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may also have experience in areas such as Brand, Marketing, Corporate Partnerships, Brand Manager, Marketing Manager, Corporate Partnerships Manager, Marketing and Communications, Brand Marketing and Corporate Partnerships. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Apr 16, 2026
Full time
Brand Marketing and Corporate Partnerships Manager We are looking for a Brand Marketing and Corporate Partnerships Manager to join the team in this hybrid working role. Position: Brand Marketing and Corporate Partnerships Manager Location: Huddersfield/Hybrid Hours: Full-time, 37 hours per week Salary: £40,000 - £45,000k per annum Contract: Permanent Benefits: Include 26 days' holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns Closing Date: 23rd April 2026 The Role You will be responsible for the voice of the organisation brand both on and offline. You will inspire and lead the Marketing and Corporate Partnerships team and colleagues to further raise the charity's profile, widen reach across all audiences and support membership and organisational growth. You will lead innovation and improvement of communications and marketing activity and utilisation of multichannel marketing opportunities to support income generation. With a strategic approach and an in-depth understanding of digital media, marketing and relationship management, the post holder will report to and work closely with the Director of Business Development Key areas of focus include: Develop and manage the marketing strategy, to position the charity's marketing for membership growth, increased brand awareness and self-sustainability Manage the performance of the marketing and corporate partnerships team and work effectively across teams and departments to ensure targets and KPIs are achieved Prepare and manage the marketing and commercial budgets, ensuring robust and proactive financial management and return on investment Achieve an annual income generation target through presenting a broad range of multichannel marketing opportunities to commercial suppliers Manage, support and guide the Partnerships Manager to source and engage new commercial partners and advertisers whose business aims meet the needs of members and are consistent with policy. About You You will have an honours degree or equivalent experience and a recognised marketing/communications professional qualification or demonstrable level of equivalent expertise. We are looking for someone with experience of: Brand management and/or account management Line management experience of a marketing/ relationship management team Achieving income generation Social and digital marketing and communications Project and budget management Internal communications and commercial marketing plans Managing long-term customer relationships Marketing products and services to blue-chip companies or business-to-business sectors Product launches and sales Developing and driving new tactical initiatives and brand building ideas Creating an internal communication strategy that builds knowledge and understanding across teams Leading smooth on-boarding of new partners and integration within the organisation To apply please submit your CV along with a supporting statement including any supplementary information that will support your application. About the Organisation Join a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may also have experience in areas such as Brand, Marketing, Corporate Partnerships, Brand Manager, Marketing Manager, Corporate Partnerships Manager, Marketing and Communications, Brand Marketing and Corporate Partnerships. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Are you passionate about making a lasting impact in your local community? If you thrive on building relationships, creating opportunities, and driving meaningful change we have just the role for you. Our client is a prestigious charity seeking a Regional Fundraiser to support their fundraising plans. As a Regional Fundraiser, you will deliver sustainable net income through a diverse range of income streams, tailored to your local community. You will be a visible ambassador for the charity, working closely with supporters, volunteers, businesses, and community groups to grow engagement and income. Collaborating with the Regional Fundraising Team Manager and colleagues, you will contribute to planning, delivery, and mitigation across key income streams, ensuring fundraising is effective, compliant, and impactful. This role is all about people, partnerships, and purpose - representing the charity in the community, nurturing relationships, and inspiring support for those who rely on our services. Your role: Drive Income Growth: Deliver net income targets across multiple fundraising streams, including corporate partnerships, in-memory giving, events, and volunteer-led initiatives. Build Relationships: Develop and maintain strong connections with supporters, local businesses, community groups, and volunteers. Strategic Delivery: Create and implement local fundraising plans in line with our overall strategy, collaborating with colleagues to maximise impact. Supporter Stewardship: Ensure every supporter has a positive experience, championing best practice and maintaining accurate CRM records. Cross-Team Collaboration: Work across hospice, retail, marketing, and fundraising teams to deliver innovative and effective fundraising initiatives. Compliance & Best Practice: Maintain high standards of fundraising compliance and data management, ensuring trust and transparency with all stakeholders. What We're Looking For Passionate about working in the charity sector Any experience of fundraising would be welcomed Strong relationship-building skills Experience using MS Office and CRM's to manage activity Excellent networking, communication, and collaboration skills Flexibility to work evenings, weekends, and travel locally as needed Degree-level education or equivalent experience preferred; driving license desirable Why Apply? This is a unique opportunity to make a real difference in your community, building meaningful relationships and driving support for hospice care. You will be part of a motivated, passionate team, with opportunities for learning, growth, and professional development. Apply today and be part of something truly meaningful.
Apr 16, 2026
Full time
Are you passionate about making a lasting impact in your local community? If you thrive on building relationships, creating opportunities, and driving meaningful change we have just the role for you. Our client is a prestigious charity seeking a Regional Fundraiser to support their fundraising plans. As a Regional Fundraiser, you will deliver sustainable net income through a diverse range of income streams, tailored to your local community. You will be a visible ambassador for the charity, working closely with supporters, volunteers, businesses, and community groups to grow engagement and income. Collaborating with the Regional Fundraising Team Manager and colleagues, you will contribute to planning, delivery, and mitigation across key income streams, ensuring fundraising is effective, compliant, and impactful. This role is all about people, partnerships, and purpose - representing the charity in the community, nurturing relationships, and inspiring support for those who rely on our services. Your role: Drive Income Growth: Deliver net income targets across multiple fundraising streams, including corporate partnerships, in-memory giving, events, and volunteer-led initiatives. Build Relationships: Develop and maintain strong connections with supporters, local businesses, community groups, and volunteers. Strategic Delivery: Create and implement local fundraising plans in line with our overall strategy, collaborating with colleagues to maximise impact. Supporter Stewardship: Ensure every supporter has a positive experience, championing best practice and maintaining accurate CRM records. Cross-Team Collaboration: Work across hospice, retail, marketing, and fundraising teams to deliver innovative and effective fundraising initiatives. Compliance & Best Practice: Maintain high standards of fundraising compliance and data management, ensuring trust and transparency with all stakeholders. What We're Looking For Passionate about working in the charity sector Any experience of fundraising would be welcomed Strong relationship-building skills Experience using MS Office and CRM's to manage activity Excellent networking, communication, and collaboration skills Flexibility to work evenings, weekends, and travel locally as needed Degree-level education or equivalent experience preferred; driving license desirable Why Apply? This is a unique opportunity to make a real difference in your community, building meaningful relationships and driving support for hospice care. You will be part of a motivated, passionate team, with opportunities for learning, growth, and professional development. Apply today and be part of something truly meaningful.
This is an exciting opportunity for an experienced Operational Manager to join Liverpool Womens Hospital in a senior managerial role There are 2 roles available for a Head of Operations to lead one of the following Care Groups; Family Health - Maternity, Neonatal Services and Genetics Reporting to the Divisional Director of Operations the post holder will be an integral member of the Care Group's Senior Leadership Team and will be fully accountable for the delivery of the Care Group's operational and financial performance. They will take a lead role in both shaping and delivering the Care Group's strategy in conjunction with both the Divisional and Trust's overall strategies and objectives. The Head of Operations will work with the Clinical Director and Lead Nurse/Midwife/AHP to drive operational performance and planning within the Care group. The post holder will work closely with other Divisions, Corporate Directors and external partners to achieve Trust objectives and make a positive contribution to the provision of health services across the local economy. Main duties of the job Specifically, the Head of Operations is accountable for: Functioning at a senior level within the Care Group leadership team, proactively leading and providing solutions to resolve complex operational issues, in accordance with agreed Divisional objectives, targets, quality standards and resource constraints. The Head of Operations will have extensive leadership experience in driving the performance of teams and will possess personal qualities and skills to deal competently with complex issues in ensuring that policy is implemented and performance managed within the Care Group. The Head of Operations will lead the implementation of patient centered clinical operational strategy and plans, ensuring that systems and processes are in place to comply with relevant legislation and governance requirements. The Head of Operations defines the strategic direction and policy setting for the Division, forming an essential communications link between the Division, Care Group and relevant external organisations. The Head of Operations will provide a highly visible, accessible and authoritative presence to support the delivery of the Divisional and the Trust's overall objectives and service priorities. About us Liverpool Women's NHS FT became part of NHS University Hospitals of Liverpool Group (UHLG) in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. At Liverpool Women's Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments. We believe that this, along with a strong dedication to research and innovation, makes us the specialist health provider of choice in Europe for women, babies and families. For roles at Liverpool University Hospitals, visit their careers page. UKVI guidelines prohibits sponsorship for all Band 2 posts. Guidelines state that many non-clinical posts are not eligible for sponsorship. Please use UKVI guidance on Skilled Worker Visas to determine your eligibility for sponsorship if you were to gain a conditional offer for this role. Job responsibilities For full details, please refer to the attached job description Create a positive and compelling vision of the organisations future potential, ensuring a structured approach is used to plan and proactively manage transformational change. Set the strategic direction for team(s) ensuring that the vision, values and strategic themes of the Trust are being translated into clear goals and objectives in business and workforce plans and appraisal using checking processes to ensure that progress is made. Lead the development of robust business and workforce plans within the Care Group, including systems, structures and processes for managing clinical quality, risk, controls assurance and public involvement initiatives. Contributes to the evolution of the Trust and it's subsequent operation with regard to the provision of high quality and reputable and reliable high-quality care into the future. Lead a culture of ensuring patient safety through adherence to legal obligations and safety requirements by reviewing and challenging risks and progress on plans to address risk. Responsible for the informal and formal appraisal of direct reports and for ensuring that they are trained, supported and developed accordingly. Ensure that research, audit, data and information are used to shape and influence the Care Group and directly influence decision making prior to developing business cases and plans. Demonstrate effective leadership through sound people management and good communication. Person Specification Qualifications Masters degree in healthcare management/leadership or similar discipline or equivalent level of education and/or experience Evidence of continued CPD Experience Experience of Operational Management in an acute setting Evidence of success in planning, mobilising, delivering and evaluating major service change initiatives Experience of financial management and performance frameworks to maximise results Experience of managing performance, conflict and change Experience of developing and delivering mid to long term projects to deliver quality care Experience of benchmarking external organisations to affect service improvement Experience of bidding for and negotiation operational contracts Effectively managed budgets and cost improvement programmes Evidence of building effective working relationships with clinicians in order to achieve service changes and improvements Experience of demand and capacity modelling and the conversion into operational implementation Ability to establish clear priorities amongst competing demands and objectives and manage high levels of complexity and ambiguity Experience of Operational Management in Women's and Children's Services Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 16, 2026
Full time
This is an exciting opportunity for an experienced Operational Manager to join Liverpool Womens Hospital in a senior managerial role There are 2 roles available for a Head of Operations to lead one of the following Care Groups; Family Health - Maternity, Neonatal Services and Genetics Reporting to the Divisional Director of Operations the post holder will be an integral member of the Care Group's Senior Leadership Team and will be fully accountable for the delivery of the Care Group's operational and financial performance. They will take a lead role in both shaping and delivering the Care Group's strategy in conjunction with both the Divisional and Trust's overall strategies and objectives. The Head of Operations will work with the Clinical Director and Lead Nurse/Midwife/AHP to drive operational performance and planning within the Care group. The post holder will work closely with other Divisions, Corporate Directors and external partners to achieve Trust objectives and make a positive contribution to the provision of health services across the local economy. Main duties of the job Specifically, the Head of Operations is accountable for: Functioning at a senior level within the Care Group leadership team, proactively leading and providing solutions to resolve complex operational issues, in accordance with agreed Divisional objectives, targets, quality standards and resource constraints. The Head of Operations will have extensive leadership experience in driving the performance of teams and will possess personal qualities and skills to deal competently with complex issues in ensuring that policy is implemented and performance managed within the Care Group. The Head of Operations will lead the implementation of patient centered clinical operational strategy and plans, ensuring that systems and processes are in place to comply with relevant legislation and governance requirements. The Head of Operations defines the strategic direction and policy setting for the Division, forming an essential communications link between the Division, Care Group and relevant external organisations. The Head of Operations will provide a highly visible, accessible and authoritative presence to support the delivery of the Divisional and the Trust's overall objectives and service priorities. About us Liverpool Women's NHS FT became part of NHS University Hospitals of Liverpool Group (UHLG) in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. At Liverpool Women's Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments. We believe that this, along with a strong dedication to research and innovation, makes us the specialist health provider of choice in Europe for women, babies and families. For roles at Liverpool University Hospitals, visit their careers page. UKVI guidelines prohibits sponsorship for all Band 2 posts. Guidelines state that many non-clinical posts are not eligible for sponsorship. Please use UKVI guidance on Skilled Worker Visas to determine your eligibility for sponsorship if you were to gain a conditional offer for this role. Job responsibilities For full details, please refer to the attached job description Create a positive and compelling vision of the organisations future potential, ensuring a structured approach is used to plan and proactively manage transformational change. Set the strategic direction for team(s) ensuring that the vision, values and strategic themes of the Trust are being translated into clear goals and objectives in business and workforce plans and appraisal using checking processes to ensure that progress is made. Lead the development of robust business and workforce plans within the Care Group, including systems, structures and processes for managing clinical quality, risk, controls assurance and public involvement initiatives. Contributes to the evolution of the Trust and it's subsequent operation with regard to the provision of high quality and reputable and reliable high-quality care into the future. Lead a culture of ensuring patient safety through adherence to legal obligations and safety requirements by reviewing and challenging risks and progress on plans to address risk. Responsible for the informal and formal appraisal of direct reports and for ensuring that they are trained, supported and developed accordingly. Ensure that research, audit, data and information are used to shape and influence the Care Group and directly influence decision making prior to developing business cases and plans. Demonstrate effective leadership through sound people management and good communication. Person Specification Qualifications Masters degree in healthcare management/leadership or similar discipline or equivalent level of education and/or experience Evidence of continued CPD Experience Experience of Operational Management in an acute setting Evidence of success in planning, mobilising, delivering and evaluating major service change initiatives Experience of financial management and performance frameworks to maximise results Experience of managing performance, conflict and change Experience of developing and delivering mid to long term projects to deliver quality care Experience of benchmarking external organisations to affect service improvement Experience of bidding for and negotiation operational contracts Effectively managed budgets and cost improvement programmes Evidence of building effective working relationships with clinicians in order to achieve service changes and improvements Experience of demand and capacity modelling and the conversion into operational implementation Ability to establish clear priorities amongst competing demands and objectives and manage high levels of complexity and ambiguity Experience of Operational Management in Women's and Children's Services Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £27,000 to £30,000 (based on 40 hours) Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for a Telematics & Claims Advisor to join our established First Response team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of service we provide to our valued clients and stakeholders. The Working Pattern for this role is Monday to Friday 9.00am to 6.00pm, with an expectation of one late shift per week up to 7.00pm or 8.00pm and 1 to 2 weekend shifts per calendar month as part of an overtime rota. We are also fully office based in Byker, Newcastle. Why Join Us? At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law. We prioritise your well-being and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as Integrity, Respect, Loyalty, and Reliability and prioritises your success, and well-being, and fosters your growth. Responsibilities Respond to incident alerts generated by telematics (black box) systems, interpret crash data, and contact policyholders to provide appropriate support, including contacting emergency services where required. Accurately record First Notification of Loss (FNOL) information for Road Traffic Accident, Employers' Liability and Public Liability claims. Maintain and develop knowledge of telematics technology and its role within the insurance sector. Manage Live Chat and website enquiries, supporting the First Response Team with online client engagement. Conduct witness statement appointments and draft witness statementsfor RTAs that have occurred in Scotland. Provide administrative and claims support to First Response Claims Handlers to ensure cases progress efficiently. Build and maintain positive client relationships, managing expectations and delivering a high standard of service. Ensure compliance with Information Security policies, including data protection and secure use of information systems. Uphold the Core Values of Winn Group and undertake any additional duties appropriate to the role as directed by the Management Team. What We Offer Competitive salary and a structured progression pathway Generous Holiday Package: 25 days holiday plus bank holidays, an additional birthday holiday, and options to buy or sell holidays (subject to eligibility). Employee Development: Funded learning initiatives, SQE Apprenticeships, and Training Contracts (subject to application). Work-Life Balance: Flexible working hours, on-site parking (subject to availability), and benefits such as the Corporate Metro Scheme and Bike to Work Scheme Wellbeing Support: Virtual GP, Bereavement Support, Discounted Health Checks, Annual Flu Jab and Free Eye Tests. Social and Charitable Events: Across the year, we host a range of events, including a Christmas party, as well as an Annual Awards Night, plus various fundraising and social events to support our Charity of the Year. About You To succeed in this role, we're looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can make a difference to our team and business. Essential Skills and Experience Ability to work towards shared goals and objectives. Experience of demonstrating effective teamworking within a commercial environment. Strong attention to detail and accuracy. IT literate. Desirable Skills and Experience Excellent written communication skills, including spelling and grammar. Effective time management and organisational skills. Proactive and self-motivated approach to work. Experience of working to deadlines and performance targets. Ability to contribute to shared team goals and objectives. Demonstrated ability to work effectively as part of a team within a commercial environment. Flexible, cooperative, and adaptable approach. Ability to identify potential issues and take a solution-focused approach. Strong communication and interpersonal skills. Commitment to continuous personal and professional development. Next Steps? If you feel this role is the right fit for you, then Apply Now! If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. If you are successful, you will be invited to a face-to-face interview. If you are unsuccessful, you will be notified. However, if you don't receive any communication from us within four weeks of sending your CV, your application was not successful. We look forward to reviewing your application! Winn Solicitors is one of the country's leading claims management companies taking care of no win no fee accident claims from start to finish. Apply Now To start the application process, please complete the form below, upload your CV and include a covering letter. Please note that by completing this form, you are agreeing to allow us to use your personal data according to our privacy policy which can be viewed here. Name First Last Email Contact Number Upload your CV How did you hear about this vacancy? Would you like to be considered for other vacancies at Winn Group? Yes No What our Staff Say "When I first walked through the door, I was worried I would be out of my depth, but after a couple of weeks I picked it up thanks to the great training you get." Julie "The relaxed team atmosphere in a high-pressure environment helps us to always perform at our best." Lucy Customer Services Manager "My favourite Winn Group benefit is getting a holiday on your birthday. I have never had that before."
Apr 16, 2026
Full time
Salary: £27,000 to £30,000 (based on 40 hours) Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for a Telematics & Claims Advisor to join our established First Response team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of service we provide to our valued clients and stakeholders. The Working Pattern for this role is Monday to Friday 9.00am to 6.00pm, with an expectation of one late shift per week up to 7.00pm or 8.00pm and 1 to 2 weekend shifts per calendar month as part of an overtime rota. We are also fully office based in Byker, Newcastle. Why Join Us? At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law. We prioritise your well-being and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as Integrity, Respect, Loyalty, and Reliability and prioritises your success, and well-being, and fosters your growth. Responsibilities Respond to incident alerts generated by telematics (black box) systems, interpret crash data, and contact policyholders to provide appropriate support, including contacting emergency services where required. Accurately record First Notification of Loss (FNOL) information for Road Traffic Accident, Employers' Liability and Public Liability claims. Maintain and develop knowledge of telematics technology and its role within the insurance sector. Manage Live Chat and website enquiries, supporting the First Response Team with online client engagement. Conduct witness statement appointments and draft witness statementsfor RTAs that have occurred in Scotland. Provide administrative and claims support to First Response Claims Handlers to ensure cases progress efficiently. Build and maintain positive client relationships, managing expectations and delivering a high standard of service. Ensure compliance with Information Security policies, including data protection and secure use of information systems. Uphold the Core Values of Winn Group and undertake any additional duties appropriate to the role as directed by the Management Team. What We Offer Competitive salary and a structured progression pathway Generous Holiday Package: 25 days holiday plus bank holidays, an additional birthday holiday, and options to buy or sell holidays (subject to eligibility). Employee Development: Funded learning initiatives, SQE Apprenticeships, and Training Contracts (subject to application). Work-Life Balance: Flexible working hours, on-site parking (subject to availability), and benefits such as the Corporate Metro Scheme and Bike to Work Scheme Wellbeing Support: Virtual GP, Bereavement Support, Discounted Health Checks, Annual Flu Jab and Free Eye Tests. Social and Charitable Events: Across the year, we host a range of events, including a Christmas party, as well as an Annual Awards Night, plus various fundraising and social events to support our Charity of the Year. About You To succeed in this role, we're looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can make a difference to our team and business. Essential Skills and Experience Ability to work towards shared goals and objectives. Experience of demonstrating effective teamworking within a commercial environment. Strong attention to detail and accuracy. IT literate. Desirable Skills and Experience Excellent written communication skills, including spelling and grammar. Effective time management and organisational skills. Proactive and self-motivated approach to work. Experience of working to deadlines and performance targets. Ability to contribute to shared team goals and objectives. Demonstrated ability to work effectively as part of a team within a commercial environment. Flexible, cooperative, and adaptable approach. Ability to identify potential issues and take a solution-focused approach. Strong communication and interpersonal skills. Commitment to continuous personal and professional development. Next Steps? If you feel this role is the right fit for you, then Apply Now! If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. If you are successful, you will be invited to a face-to-face interview. If you are unsuccessful, you will be notified. However, if you don't receive any communication from us within four weeks of sending your CV, your application was not successful. We look forward to reviewing your application! Winn Solicitors is one of the country's leading claims management companies taking care of no win no fee accident claims from start to finish. Apply Now To start the application process, please complete the form below, upload your CV and include a covering letter. Please note that by completing this form, you are agreeing to allow us to use your personal data according to our privacy policy which can be viewed here. Name First Last Email Contact Number Upload your CV How did you hear about this vacancy? Would you like to be considered for other vacancies at Winn Group? Yes No What our Staff Say "When I first walked through the door, I was worried I would be out of my depth, but after a couple of weeks I picked it up thanks to the great training you get." Julie "The relaxed team atmosphere in a high-pressure environment helps us to always perform at our best." Lucy Customer Services Manager "My favourite Winn Group benefit is getting a holiday on your birthday. I have never had that before."
Company Overview Nulogy is a manufacturing technology company driven by a vision to make life better for the people who plan, produce, and deliver the products we use every day. Nulogy's Manufacturing Operating System helps manufacturers and packagers automate every stage of the production process-from inventory to quality-which reduces operating costs, increases efficiency, and boosts customer satisfaction. Hundreds of manufacturing sites around the world are powered by Nulogy, and our software also runs in the networks of world leading brands such as Colgate Palmolive, L'Oréal, and Procter & Gamble. Nulogy has grown rapidly over the last decade, and we are proud to be recognized with a number of awards including: Canada's Top Small & Medium Employers, Food Logistics Top 100 Software Provider, and Canada's Most Admired Corporate Culture. Nulogy has also received multiple awards for company culture, the most recent being one of Canada's Top Small & Medium Employers for 2024, Great Place to Work 2025 & Greater Toronto's Top Employers for 2025. By joining Nulogy, you'll become part of a fantastic culture of capable and motivated individuals. You'll also join a team that is solving challenging problems every day with the potential to make a global impact. YOUR MISSION Nulogy's Manufacturing Operating System (MOS) connects maintenance, production, quality, inventory, and supplier operations into one real time execution layer - giving every team shared visibility, faster response, and total operational control. This role exists to retain, grow, and deepen the success of our customers. You will own a portfolio of manufacturers, driving adoption of the Nulogy MOS, protecting and expanding annual recurring revenue, and serving as the technical and operational partner that keeps customers anchored to outcomes. Key Responsibilities Own a dedicated portfolio of accounts as the primary point of contact for operational, technical, and strategic matters Act as a trusted advisor to credibly guide customer outcomes across the full MOS: maintenance, production, quality, inventory, and supplier operations Drive platform adoption, protect retention, and identify expansion and cross sell opportunities Conduct product demos and showcase new functionality to existing clients Recognize opportunities and work proactively with customers through scope development, Statement of Work, resource allocation and delivery of new capabilities Clearly translate our customers business requirements into technical product capabilities Partner and collaborate with our internal teams on projects and customer related matters Diagnose technical issues and growth requirements - coordinating with Product, Engineering, Professional Services, and Support to drive resolution Share best practices across the customer base and identify industry trends as Nulogy opportunities Technical & Domain 5-8+ years in manufacturing operations, CPG/supply chain, industrial engineering, account management or customer success - shop floor exposure preferred Strong understanding of SaaS operating models and subscription based customer success motions Working knowledge of OEE (availability, performance, quality) and ability to contextualize data with customer stakeholders Experience with MES, ERP, or supply chain platforms an asset Industry experience in CPG, food & beverage, industrial, automotive, or contract manufacturing environments preferred Skills & Competencies Builds credibility with plant floor operators and C suite alike; leads difficult conversations with confidence Exceptional communication skills across diverse audiences - shift supervisors to executive stakeholders Effective at leading and facilitating customer meetings Able to dynamically prioritize across a multi account portfolio in a fast paced environment Detail oriented; strong analytical, planning, and organizational skills Comfortable owning GRR/NRR targets and measuring success through retention, expansion, and adoption metrics Effective at leading customer meetings and navigating complex negotiations Friendly, empathetic, and composed under pressure Able to travel 30-35%; site visits are meaningful to this role Why Nulogy Competitive benefits package: Unlimited Paid Vacation policy, Parental Leave: 100% top up for 15 weeks for any parent or biological or adopted children, RRSP Matching Program; $3k annual education budget, Group benefit plan including health, dental, and vision that start on day one; We're solving problems that no one has been able to solve before. This is an opportunity to join an organization that is transforming the way that supply chains are structured. Fully Remote Everyone is set up with the tools and resources required to stay connected and help employees do their best work. Nulogy embraces diversity, and we recognize the need for teams that represent a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We encourage everyone to apply.
Apr 16, 2026
Full time
Company Overview Nulogy is a manufacturing technology company driven by a vision to make life better for the people who plan, produce, and deliver the products we use every day. Nulogy's Manufacturing Operating System helps manufacturers and packagers automate every stage of the production process-from inventory to quality-which reduces operating costs, increases efficiency, and boosts customer satisfaction. Hundreds of manufacturing sites around the world are powered by Nulogy, and our software also runs in the networks of world leading brands such as Colgate Palmolive, L'Oréal, and Procter & Gamble. Nulogy has grown rapidly over the last decade, and we are proud to be recognized with a number of awards including: Canada's Top Small & Medium Employers, Food Logistics Top 100 Software Provider, and Canada's Most Admired Corporate Culture. Nulogy has also received multiple awards for company culture, the most recent being one of Canada's Top Small & Medium Employers for 2024, Great Place to Work 2025 & Greater Toronto's Top Employers for 2025. By joining Nulogy, you'll become part of a fantastic culture of capable and motivated individuals. You'll also join a team that is solving challenging problems every day with the potential to make a global impact. YOUR MISSION Nulogy's Manufacturing Operating System (MOS) connects maintenance, production, quality, inventory, and supplier operations into one real time execution layer - giving every team shared visibility, faster response, and total operational control. This role exists to retain, grow, and deepen the success of our customers. You will own a portfolio of manufacturers, driving adoption of the Nulogy MOS, protecting and expanding annual recurring revenue, and serving as the technical and operational partner that keeps customers anchored to outcomes. Key Responsibilities Own a dedicated portfolio of accounts as the primary point of contact for operational, technical, and strategic matters Act as a trusted advisor to credibly guide customer outcomes across the full MOS: maintenance, production, quality, inventory, and supplier operations Drive platform adoption, protect retention, and identify expansion and cross sell opportunities Conduct product demos and showcase new functionality to existing clients Recognize opportunities and work proactively with customers through scope development, Statement of Work, resource allocation and delivery of new capabilities Clearly translate our customers business requirements into technical product capabilities Partner and collaborate with our internal teams on projects and customer related matters Diagnose technical issues and growth requirements - coordinating with Product, Engineering, Professional Services, and Support to drive resolution Share best practices across the customer base and identify industry trends as Nulogy opportunities Technical & Domain 5-8+ years in manufacturing operations, CPG/supply chain, industrial engineering, account management or customer success - shop floor exposure preferred Strong understanding of SaaS operating models and subscription based customer success motions Working knowledge of OEE (availability, performance, quality) and ability to contextualize data with customer stakeholders Experience with MES, ERP, or supply chain platforms an asset Industry experience in CPG, food & beverage, industrial, automotive, or contract manufacturing environments preferred Skills & Competencies Builds credibility with plant floor operators and C suite alike; leads difficult conversations with confidence Exceptional communication skills across diverse audiences - shift supervisors to executive stakeholders Effective at leading and facilitating customer meetings Able to dynamically prioritize across a multi account portfolio in a fast paced environment Detail oriented; strong analytical, planning, and organizational skills Comfortable owning GRR/NRR targets and measuring success through retention, expansion, and adoption metrics Effective at leading customer meetings and navigating complex negotiations Friendly, empathetic, and composed under pressure Able to travel 30-35%; site visits are meaningful to this role Why Nulogy Competitive benefits package: Unlimited Paid Vacation policy, Parental Leave: 100% top up for 15 weeks for any parent or biological or adopted children, RRSP Matching Program; $3k annual education budget, Group benefit plan including health, dental, and vision that start on day one; We're solving problems that no one has been able to solve before. This is an opportunity to join an organization that is transforming the way that supply chains are structured. Fully Remote Everyone is set up with the tools and resources required to stay connected and help employees do their best work. Nulogy embraces diversity, and we recognize the need for teams that represent a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We encourage everyone to apply.
Macildowie Recruitment and Retention
Melton Mowbray, Leicestershire
Macildowie are working as the recruitment partner for Melton Borough Council to recruit an experienced Senior Finance Business Partner . This is a strategic role providing financial leadership, insight, and challenge across the Council, enabling informed decision-making, strong governance, and long-term sustainability. You will be the trusted advisor to senior officers and Members, translating complex financial data into clear, actionable information and embedding financial considerations into corporate planning and service delivery. In this role, you will lead on a specific technical finance area, such as HRA, capital accounting, treasury management, VAT, collections fund, or funding reform, while contributing to the development of the wider finance function. You will act as a finance partner to budget holders and senior managers, providing constructive challenge and professional advice, and support the Medium-Term Financial Strategy and annual budget process. You will also play a key role in mentoring and developing colleagues within the finance team. What we're looking for: CCAB-qualified accountant (CIPFA, ACA, ACCA, CIMA) or equivalent substantial experience in a senior finance role. Proven experience in senior finance or business partnering, providing professional advice to senior managers and/or elected Members. Strong knowledge of public sector financial management, governance, and accountability, including medium-term financial planning. Experience in statutory accounts preparation, compliance with accounting standards, and translating complex financial information into clear guidance. Excellent analytical, problem-solving, influencing, and communication skills. Ability to lead, mentor, and develop colleagues, with a collaborative and solution-focused approach. Desirable experience: Specialist local authority finance areas such as HRA, capital accounting, treasury management, collections fund, VAT, or funding reform. Experience supporting organisational change, service transformation, or savings programmes. Experience of working within a local authority or public sector environment. At Melton Borough Council, we care, innovate, and achieve. We are committed to equality, diversity, and inclusion, ensuring our services and employment practices are accessible and fair. If you are ready to take on a pivotal strategic finance role in a supportive and dynamic environment, we would love to hear from you.
Apr 16, 2026
Full time
Macildowie are working as the recruitment partner for Melton Borough Council to recruit an experienced Senior Finance Business Partner . This is a strategic role providing financial leadership, insight, and challenge across the Council, enabling informed decision-making, strong governance, and long-term sustainability. You will be the trusted advisor to senior officers and Members, translating complex financial data into clear, actionable information and embedding financial considerations into corporate planning and service delivery. In this role, you will lead on a specific technical finance area, such as HRA, capital accounting, treasury management, VAT, collections fund, or funding reform, while contributing to the development of the wider finance function. You will act as a finance partner to budget holders and senior managers, providing constructive challenge and professional advice, and support the Medium-Term Financial Strategy and annual budget process. You will also play a key role in mentoring and developing colleagues within the finance team. What we're looking for: CCAB-qualified accountant (CIPFA, ACA, ACCA, CIMA) or equivalent substantial experience in a senior finance role. Proven experience in senior finance or business partnering, providing professional advice to senior managers and/or elected Members. Strong knowledge of public sector financial management, governance, and accountability, including medium-term financial planning. Experience in statutory accounts preparation, compliance with accounting standards, and translating complex financial information into clear guidance. Excellent analytical, problem-solving, influencing, and communication skills. Ability to lead, mentor, and develop colleagues, with a collaborative and solution-focused approach. Desirable experience: Specialist local authority finance areas such as HRA, capital accounting, treasury management, collections fund, VAT, or funding reform. Experience supporting organisational change, service transformation, or savings programmes. Experience of working within a local authority or public sector environment. At Melton Borough Council, we care, innovate, and achieve. We are committed to equality, diversity, and inclusion, ensuring our services and employment practices are accessible and fair. If you are ready to take on a pivotal strategic finance role in a supportive and dynamic environment, we would love to hear from you.
Client Manager / Accounts Senior - Stalybridge, Manchester Salary: £38,000 - £50,000 - Hybrid working and flexible hours Client Manager / Accounts Senior Description: Join a leading accountancy practice as a Client Manager / Accounts Senior in Stalybridge, Manchester. This role offers a fantastic opportunity to manage a diverse portfolio of clients, developing client relationships, while overseeing the quality of work produced by a talented team. Client Manager / Accounts Senior - Responsibilities: Manage and oversee a portfolio of clients, ensuring exceptional service and satisfaction. Review and ensure the accuracy and compliance of work produced by the team. Provide expert advice and insights to clients to aid in their financial decision-making. Collaborate with team members to improve processes and deliver outstanding results. Maintain up-to-date knowledge of industry regulations and best practices. Client Manager / Accounts Senior - Benefits: Competitive salary ranging from £38,000 to £50,000. Opportunity to work with a diverse client base and a supportive team. Professional development and career advancement opportunities. Hybrid and flexible hours Client Manager / Accounts Senior - Requirements: Proven experience in a similar role within an accountancy practice. Strong knowledge of accounting principles and practices. Excellent communication and interpersonal skills. Ability to manage multiple clients and projects effectively. Professional qualifications (e.g., ACA, ACCA) are desirable. Vaisto Recruitment offers a generous referral scheme. If you refer a practice candidate to us (who is not already registered), as a thank you, you will receive a voucher up to the value of £1000. Vouchers are paid on successful completion of the referral's probation period. The above vacancy is only one of many that we are handling. Vaisto Recruitment specializes in permanent and contract practice assignments including: Audit Partner / Audit Director / Audit Associate Director / Audit Manager / Audit Senior / Audit Associate / Audit Semi Senior Business Services Partner / Business Services Director / Business Services Manager / Business Services Associate / Accounts Senior / Accounts Associate Tax Partner / Tax Director / Tax Manager / Tax Senior Manager / Tax Senior / Tax Semi Senior Accounts Partner / Accounts Director / Accounts Manager / Accounts Senior / Accounts Semi Senior Corporate Finance Partner / Corporate Finance Director / Corporate Finance Manager / Corporate Finance Executive / Corporate Finance Senior M&A Payroll Bureau Practice Managers
Apr 16, 2026
Full time
Client Manager / Accounts Senior - Stalybridge, Manchester Salary: £38,000 - £50,000 - Hybrid working and flexible hours Client Manager / Accounts Senior Description: Join a leading accountancy practice as a Client Manager / Accounts Senior in Stalybridge, Manchester. This role offers a fantastic opportunity to manage a diverse portfolio of clients, developing client relationships, while overseeing the quality of work produced by a talented team. Client Manager / Accounts Senior - Responsibilities: Manage and oversee a portfolio of clients, ensuring exceptional service and satisfaction. Review and ensure the accuracy and compliance of work produced by the team. Provide expert advice and insights to clients to aid in their financial decision-making. Collaborate with team members to improve processes and deliver outstanding results. Maintain up-to-date knowledge of industry regulations and best practices. Client Manager / Accounts Senior - Benefits: Competitive salary ranging from £38,000 to £50,000. Opportunity to work with a diverse client base and a supportive team. Professional development and career advancement opportunities. Hybrid and flexible hours Client Manager / Accounts Senior - Requirements: Proven experience in a similar role within an accountancy practice. Strong knowledge of accounting principles and practices. Excellent communication and interpersonal skills. Ability to manage multiple clients and projects effectively. Professional qualifications (e.g., ACA, ACCA) are desirable. Vaisto Recruitment offers a generous referral scheme. If you refer a practice candidate to us (who is not already registered), as a thank you, you will receive a voucher up to the value of £1000. Vouchers are paid on successful completion of the referral's probation period. The above vacancy is only one of many that we are handling. Vaisto Recruitment specializes in permanent and contract practice assignments including: Audit Partner / Audit Director / Audit Associate Director / Audit Manager / Audit Senior / Audit Associate / Audit Semi Senior Business Services Partner / Business Services Director / Business Services Manager / Business Services Associate / Accounts Senior / Accounts Associate Tax Partner / Tax Director / Tax Manager / Tax Senior Manager / Tax Senior / Tax Semi Senior Accounts Partner / Accounts Director / Accounts Manager / Accounts Senior / Accounts Semi Senior Corporate Finance Partner / Corporate Finance Director / Corporate Finance Manager / Corporate Finance Executive / Corporate Finance Senior M&A Payroll Bureau Practice Managers
The Client Manager will oversee a portfolio of clients, ensuring the delivery of high-quality accounting and finance services. This permanent role in Eastbourne offers an opportunity to work in the business services industry, focusing on client relationships and strategic financial management. Client Details This organisation is a well-established small-sized firm operating within the business services sector. They are known for their expertise in accounting and finance, providing tailored solutions to their diverse client base. Description Manage a portfolio of clients, ensuring timely and accurate delivery of accounting and finance services. Assist with audit assignments. Prepare and review financial statements, corporate tax returns, and management accounts. Provide strategic advice to clients, helping them achieve their business objectives. Build and maintain strong client relationships, acting as the primary point of contact. Oversee junior staff, offering guidance and ensuring quality standards are met. Identify opportunities to enhance client services and drive business growth. Ensure compliance with all relevant accounting and tax regulations. Collaborate with internal teams to streamline processes and improve efficiency. Profile A successful Client Manager should have: Professional qualifications in accounting or finance (e.g., ACA, ACCA, or equivalent). Proven experience in a client-facing accounting or finance role. Strong knowledge of accounting principles, tax regulations, and financial reporting. Excellent communication and interpersonal skills to build client trust. The ability to manage multiple priorities effectively and meet deadlines. A proactive approach to identifying and solving client challenges. Job Offer Competitive salary in the range of £45000 to £60000 per annum, depending on experience. Comprehensive holiday leave to support work-life balance. Opportunities for professional development and career progression in the accounting and finance field. A supportive and collaborative work environment in Eastbourne. Hybrid working. The chance to work in the business services industry, contributing to client success.
Apr 16, 2026
Full time
The Client Manager will oversee a portfolio of clients, ensuring the delivery of high-quality accounting and finance services. This permanent role in Eastbourne offers an opportunity to work in the business services industry, focusing on client relationships and strategic financial management. Client Details This organisation is a well-established small-sized firm operating within the business services sector. They are known for their expertise in accounting and finance, providing tailored solutions to their diverse client base. Description Manage a portfolio of clients, ensuring timely and accurate delivery of accounting and finance services. Assist with audit assignments. Prepare and review financial statements, corporate tax returns, and management accounts. Provide strategic advice to clients, helping them achieve their business objectives. Build and maintain strong client relationships, acting as the primary point of contact. Oversee junior staff, offering guidance and ensuring quality standards are met. Identify opportunities to enhance client services and drive business growth. Ensure compliance with all relevant accounting and tax regulations. Collaborate with internal teams to streamline processes and improve efficiency. Profile A successful Client Manager should have: Professional qualifications in accounting or finance (e.g., ACA, ACCA, or equivalent). Proven experience in a client-facing accounting or finance role. Strong knowledge of accounting principles, tax regulations, and financial reporting. Excellent communication and interpersonal skills to build client trust. The ability to manage multiple priorities effectively and meet deadlines. A proactive approach to identifying and solving client challenges. Job Offer Competitive salary in the range of £45000 to £60000 per annum, depending on experience. Comprehensive holiday leave to support work-life balance. Opportunities for professional development and career progression in the accounting and finance field. A supportive and collaborative work environment in Eastbourne. Hybrid working. The chance to work in the business services industry, contributing to client success.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Apr 16, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Head of Agency London - COO Lending Operations The Head of Agency London is accountable for the effective execution of the Agent role for EMEA lending activities, ensuring accurate delivery within a robust control environment and full adherence to ING policies and UK regulatory expectations. The role leads, develops and coaches the Agency London team, fostering a collaborative, high performance culture with a focus on stakeholder engagement. As a member of the UK Operations Senior Management team, the role works closely with UK Front Office and key partners to support safe growth and strong client outcomes. Accountability includes service management and oversight of sourced services, proactive risk management, and driving a digital and continuous improvement mindset to deliver a best in class client experience. Responsibilities Customer experience - ensure that team action the client's requests in a timely and accurate manner and ensure that all times the team proactively take on the responsibility to ensure that we deliver an end-to-end seamless client experience, and where possible using data to help us manage this effectively. Strive to constantly improve based on NPS insights. Improvement Mindset - lead by example by always demonstrating an improvement mindset with the goal of improving the client experience, user experience, improving our control framework and continuing to develop our execution capabilities, all where possible driven by data and in close collaboration with the Global Process Lead Agency. User Experience - ensure that we create an environment that allows the Agency team to identify potential improvements to the user experience and to ensure that such ideas are raised following the relevant governance. Build strong relationships with internal stakeholders. People Development - ensure that we have a framework and safe environment in place that allows us to grow, build and deepen talent so that we can grow individually and as a team, to be the best people working for the best bank in EMEA. Capacity Management - manage the workload and capacity in the team by ensuring we have the right structure in place, that we are dynamic yet smart with how deploy our capacity and ensure that we have transparency with our stakeholders in terms of future projections with the target of always being open to support the deal flow presented. Regulatory / Compliance - always ensure that Agency operates in full compliance with ING policies, external regulatory requirements and governance standards, including ownership and oversight of Financial and Non Financial Risk, RCSA execution, and event and issue management, with regular updates into COO Risk & Finance governance. Risk Champion - Lead by example, demonstrating strong ownership of the Agency risk profile, including proactive identification, assessment and remediation of risks through RCSAs, issues and events, and ensuring timely escalation and reporting through relevant COO Risk forums. Act as control owner for Operational Resilience and Business Continuity (CBS / BCM) activities ensuring scenario testing, documentation and remediation actions are delivered in line with regulatory expectations. Market Intel - ensure that you keep abreast of any relevant market developments, that any developments are communicated to relevant stakeholders and where relevant to the team timely, and provide support to the Global Process Lead of any developments. Data Led - ensure that we are using all relevant available data to help us shape and steer the Agency team and ensure that the Agency team embraces the digital journey by identify and assisting in potential improvement areas. Budget - Assisting the Global Process Lead in setting the annual budget and ensuring Agency stays within dynamic plan. Change Management - Identifying the need for change shaping a vision, building alignment, and mobilizing commitment, and monitoring progress to achieve the desired outcomes. Corporate representation - Represent ING as an Agent in external relations and internally across the London Front Office, COO and Operations leadership forums, contributing to market discussions and strategic initiatives. Service management - The role includes service management and oversight of sourced and third party services supporting Agency activities, ensuring performance, risk and control standards are met in line with regulatory expectations. Competencies Balances Stakeholders - Anticipates and balances the needs of multiple stakeholders. Speaks clearly about the need for ING to adhere to strong ethics and show cultural savvy when working with internal and external stakeholders. Builds Networks - Effectively builds formal and informal relationship networks inside and outside ING. Has a presence in the wider industry and across various boundaries; is active in the conversations that shape the landscape. Business Insight - Applies knowledge of the business and the marketplace to advance the end goals. Fully understands the policies and procedures and other external factors affecting ING and the role of Agent. Decision quality - Makes good and timely decisions that keep ING moving forward whilst staying in control. Pushes for the use of sound logic and data when making decisions. Drives vision and purpose - Paints a compelling picture of the vision and strategy that motivates others to action. Regularly and enthusiastically describes how people's efforts make a difference. Ensures accountability - Holds self and others accountable to meet commitments. Tracks team metrics and milestones, redirecting effort, as necessary, for continued progress. Instills trust - Gains the confidence and trust of others through honesty, integrity, and authenticity. Builds trust among people and groups by ensuring honest and upfront communication; maintains transparency. Manages complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Manages conflict - Handles conflict situations effectively, with a minimum of noise. Treats conflict as a chance to have an open discussion and identify better solutions; finds common ground and builds consensus among multiple stakeholders. Optimises work processes - Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Sees that problems are well examined, and improvements are raised to the Global Process Lead. Plans and aligns - Plans and prioritizes work to meet commitments aligned with organizational goals. Strategic mindset - Sees ahead to future possibilities and translates them into future plans. Effectively integrates long term opportunities and challenges with day to day activities. We are looking for: Ability to take responsibility, steer the team and realisations based on facts and data; managerial courage to question and make decisions. Ability to work successfully in a team environment and make sure we work together as one team; taking into account different habits, beliefs, languages and time zones, etc. Strong organizational sensitivity; ability to understand and take into account the underlying issues, opportunities and dynamics of an international organization with multiple functional lines and one hierarchical line and deal with multiple (sometimes conflicting) interests. Ability to display style flexibility to teams and adapt plan, approach and behaviour to the different needs, cultures and situations. Ability to empower teams to act autonomously and hold them accountable yet at the same time provide sufficient support and guidance when needed. Ability to think out of the box and drive the client and user experience. Focus on execution and proactively managing risk through collaboration, ability to bring people together to work towards the same purpose. Strong focus on interaction, you like to connect people, and clear communication is a matter of course for you allowing you to build trust with the team and all stakeholders. Ability to simplify complexity and drive and execute operational excellence. Proven track record and technical skills: Deep knowledge and understanding of Wholesale Banking clients and products, ideally from an Agency / Operational perspective Min 8 years' proven track record in an Operations department Knowledge of the end to end Lending value chain A personality and the capabilities to optimally function within an operational environment. Experience in executing as an Agent through the cycle. Experience with steering on output / data. Excellent level of English. ING Privacy Statement In order to operate ING's recruitment process, we will collect and store personal data you provide. Please request the privacy statement should you wish to understand how ING UK uses and protects this information and visit our website for more information.
Apr 16, 2026
Full time
Head of Agency London - COO Lending Operations The Head of Agency London is accountable for the effective execution of the Agent role for EMEA lending activities, ensuring accurate delivery within a robust control environment and full adherence to ING policies and UK regulatory expectations. The role leads, develops and coaches the Agency London team, fostering a collaborative, high performance culture with a focus on stakeholder engagement. As a member of the UK Operations Senior Management team, the role works closely with UK Front Office and key partners to support safe growth and strong client outcomes. Accountability includes service management and oversight of sourced services, proactive risk management, and driving a digital and continuous improvement mindset to deliver a best in class client experience. Responsibilities Customer experience - ensure that team action the client's requests in a timely and accurate manner and ensure that all times the team proactively take on the responsibility to ensure that we deliver an end-to-end seamless client experience, and where possible using data to help us manage this effectively. Strive to constantly improve based on NPS insights. Improvement Mindset - lead by example by always demonstrating an improvement mindset with the goal of improving the client experience, user experience, improving our control framework and continuing to develop our execution capabilities, all where possible driven by data and in close collaboration with the Global Process Lead Agency. User Experience - ensure that we create an environment that allows the Agency team to identify potential improvements to the user experience and to ensure that such ideas are raised following the relevant governance. Build strong relationships with internal stakeholders. People Development - ensure that we have a framework and safe environment in place that allows us to grow, build and deepen talent so that we can grow individually and as a team, to be the best people working for the best bank in EMEA. Capacity Management - manage the workload and capacity in the team by ensuring we have the right structure in place, that we are dynamic yet smart with how deploy our capacity and ensure that we have transparency with our stakeholders in terms of future projections with the target of always being open to support the deal flow presented. Regulatory / Compliance - always ensure that Agency operates in full compliance with ING policies, external regulatory requirements and governance standards, including ownership and oversight of Financial and Non Financial Risk, RCSA execution, and event and issue management, with regular updates into COO Risk & Finance governance. Risk Champion - Lead by example, demonstrating strong ownership of the Agency risk profile, including proactive identification, assessment and remediation of risks through RCSAs, issues and events, and ensuring timely escalation and reporting through relevant COO Risk forums. Act as control owner for Operational Resilience and Business Continuity (CBS / BCM) activities ensuring scenario testing, documentation and remediation actions are delivered in line with regulatory expectations. Market Intel - ensure that you keep abreast of any relevant market developments, that any developments are communicated to relevant stakeholders and where relevant to the team timely, and provide support to the Global Process Lead of any developments. Data Led - ensure that we are using all relevant available data to help us shape and steer the Agency team and ensure that the Agency team embraces the digital journey by identify and assisting in potential improvement areas. Budget - Assisting the Global Process Lead in setting the annual budget and ensuring Agency stays within dynamic plan. Change Management - Identifying the need for change shaping a vision, building alignment, and mobilizing commitment, and monitoring progress to achieve the desired outcomes. Corporate representation - Represent ING as an Agent in external relations and internally across the London Front Office, COO and Operations leadership forums, contributing to market discussions and strategic initiatives. Service management - The role includes service management and oversight of sourced and third party services supporting Agency activities, ensuring performance, risk and control standards are met in line with regulatory expectations. Competencies Balances Stakeholders - Anticipates and balances the needs of multiple stakeholders. Speaks clearly about the need for ING to adhere to strong ethics and show cultural savvy when working with internal and external stakeholders. Builds Networks - Effectively builds formal and informal relationship networks inside and outside ING. Has a presence in the wider industry and across various boundaries; is active in the conversations that shape the landscape. Business Insight - Applies knowledge of the business and the marketplace to advance the end goals. Fully understands the policies and procedures and other external factors affecting ING and the role of Agent. Decision quality - Makes good and timely decisions that keep ING moving forward whilst staying in control. Pushes for the use of sound logic and data when making decisions. Drives vision and purpose - Paints a compelling picture of the vision and strategy that motivates others to action. Regularly and enthusiastically describes how people's efforts make a difference. Ensures accountability - Holds self and others accountable to meet commitments. Tracks team metrics and milestones, redirecting effort, as necessary, for continued progress. Instills trust - Gains the confidence and trust of others through honesty, integrity, and authenticity. Builds trust among people and groups by ensuring honest and upfront communication; maintains transparency. Manages complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Manages conflict - Handles conflict situations effectively, with a minimum of noise. Treats conflict as a chance to have an open discussion and identify better solutions; finds common ground and builds consensus among multiple stakeholders. Optimises work processes - Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Sees that problems are well examined, and improvements are raised to the Global Process Lead. Plans and aligns - Plans and prioritizes work to meet commitments aligned with organizational goals. Strategic mindset - Sees ahead to future possibilities and translates them into future plans. Effectively integrates long term opportunities and challenges with day to day activities. We are looking for: Ability to take responsibility, steer the team and realisations based on facts and data; managerial courage to question and make decisions. Ability to work successfully in a team environment and make sure we work together as one team; taking into account different habits, beliefs, languages and time zones, etc. Strong organizational sensitivity; ability to understand and take into account the underlying issues, opportunities and dynamics of an international organization with multiple functional lines and one hierarchical line and deal with multiple (sometimes conflicting) interests. Ability to display style flexibility to teams and adapt plan, approach and behaviour to the different needs, cultures and situations. Ability to empower teams to act autonomously and hold them accountable yet at the same time provide sufficient support and guidance when needed. Ability to think out of the box and drive the client and user experience. Focus on execution and proactively managing risk through collaboration, ability to bring people together to work towards the same purpose. Strong focus on interaction, you like to connect people, and clear communication is a matter of course for you allowing you to build trust with the team and all stakeholders. Ability to simplify complexity and drive and execute operational excellence. Proven track record and technical skills: Deep knowledge and understanding of Wholesale Banking clients and products, ideally from an Agency / Operational perspective Min 8 years' proven track record in an Operations department Knowledge of the end to end Lending value chain A personality and the capabilities to optimally function within an operational environment. Experience in executing as an Agent through the cycle. Experience with steering on output / data. Excellent level of English. ING Privacy Statement In order to operate ING's recruitment process, we will collect and store personal data you provide. Please request the privacy statement should you wish to understand how ING UK uses and protects this information and visit our website for more information.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Apr 16, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Director of Financial Planning and Analysis Kuvare Services Bermuda Ltd. ("KSB"), a Bermuda based service provider to affiliated and unaffiliated regulated Bermuda domiciled long-term reinsurers, is seeking a Director of Financial Planning and Analysis (FP&A) to support KSB's continued growth in business originating from the US and internationally. The successful candidate will be a key member of the finance team, supporting KSB and its affiliates. About the role The Director of FP&A leads the strategic financial planning, forecasting, and performance analysis functions for the organization. This role is responsible for delivering insights that drive informed decision-making, support long-term financial strategy, and enhance business performance. This position plays a critical role in aligning financial planning with the company's risk profile, capital structure, and regulatory environment. This role also involves managing communications, coordinating submissions of financial data and strategic plans, and advocating for favorable ratings to support the organization's business objectives. The Director oversees the development of annual budgets, multi-year financial plans, and scenario modeling, while also providing leadership in analyzing profitability, expense trends, and key performance indicators (KPIs). This role collaborates closely with senior executives, actuarial teams, and investment professionals to ensure financial goals are met and strategic initiatives are supported. What you'll do This role is based in the City of Hamilton, Bermuda and will report to the Chief Financial Officer. Duties and responsibilities include, but are not limited to: Lead the development and execution of the annual budgeting and long-range planning processes Develop processes for quarterly financial forecasting, variance analysis, and performance reporting Provide strategic financial insights and recommendations to senior leadership to support decision-making Partner with business units to evaluate financial performance, identify risks and opportunities, and drive accountability Develop and maintain financial models for scenario planning, capital allocation, and profitability analysis Analyze trends in revenue, expenses, claims, and investment income to inform strategic initiatives Prepare executive-level presentations and reports for the President, CFO and Boards of Directors Collaborate with actuarial, treasury, investment and risk teams to align financial planning with enterprise risk and capital strategies Ensure compliance with internal controls, accounting standards, and regulatory requirements Manage all communication and coordination with rating agencies, including meetings, presentations, and submissions of financial information Drive automation and process improvements in financial reporting and planning tools (e.g., Adaptive Insights, Anaplan, Oracle) Support M&A analysis, business case development, and strategic investment evaluations Qualifications Bachelor's degree in Finance, Accounting, Economics, or a related field; MBA or advanced degree preferred 10+ years of progressive experience in FP&A, corporate finance, or strategic planning, with at least 5 years in a leadership role; experience in life (re)insurance or financial services is strongly preferred Experience at a Bermuda based (re)insurer, captive manager or audit/consulting firm working with Bermuda based (re)insurers is desired Strong organizational skills with elevated level of attention to detail Demonstrated persistency and ability to deliver results under pressure Excellent interpersonal, verbal communication and proofreading skills Must be a flexible self-starter who can prioritize tasks, follow through and meet deadlines Ability to work independently with minimal supervision Ability to collaborate with key partners and business leaders Proven track record of constant process improvement and innovation Strong understanding of complex investments, including but not limited to: derivatives, private placements, structured products, commercial mortgage loans, and private equity securities Solid understanding of US STAT and GAAP accounting principles, and with the Bermuda EBS / BSCR framework Demonstrated experience and advance skills working with and manipulating data using spreadsheets (Excel) and software skills (Bloomberg), including macros. Database experience would be a plus Willingness and capacity to work overtime including evenings, weekends, and public holidays to meet deadlines when needed to meet time sensitive deliverables
Apr 16, 2026
Full time
Director of Financial Planning and Analysis Kuvare Services Bermuda Ltd. ("KSB"), a Bermuda based service provider to affiliated and unaffiliated regulated Bermuda domiciled long-term reinsurers, is seeking a Director of Financial Planning and Analysis (FP&A) to support KSB's continued growth in business originating from the US and internationally. The successful candidate will be a key member of the finance team, supporting KSB and its affiliates. About the role The Director of FP&A leads the strategic financial planning, forecasting, and performance analysis functions for the organization. This role is responsible for delivering insights that drive informed decision-making, support long-term financial strategy, and enhance business performance. This position plays a critical role in aligning financial planning with the company's risk profile, capital structure, and regulatory environment. This role also involves managing communications, coordinating submissions of financial data and strategic plans, and advocating for favorable ratings to support the organization's business objectives. The Director oversees the development of annual budgets, multi-year financial plans, and scenario modeling, while also providing leadership in analyzing profitability, expense trends, and key performance indicators (KPIs). This role collaborates closely with senior executives, actuarial teams, and investment professionals to ensure financial goals are met and strategic initiatives are supported. What you'll do This role is based in the City of Hamilton, Bermuda and will report to the Chief Financial Officer. Duties and responsibilities include, but are not limited to: Lead the development and execution of the annual budgeting and long-range planning processes Develop processes for quarterly financial forecasting, variance analysis, and performance reporting Provide strategic financial insights and recommendations to senior leadership to support decision-making Partner with business units to evaluate financial performance, identify risks and opportunities, and drive accountability Develop and maintain financial models for scenario planning, capital allocation, and profitability analysis Analyze trends in revenue, expenses, claims, and investment income to inform strategic initiatives Prepare executive-level presentations and reports for the President, CFO and Boards of Directors Collaborate with actuarial, treasury, investment and risk teams to align financial planning with enterprise risk and capital strategies Ensure compliance with internal controls, accounting standards, and regulatory requirements Manage all communication and coordination with rating agencies, including meetings, presentations, and submissions of financial information Drive automation and process improvements in financial reporting and planning tools (e.g., Adaptive Insights, Anaplan, Oracle) Support M&A analysis, business case development, and strategic investment evaluations Qualifications Bachelor's degree in Finance, Accounting, Economics, or a related field; MBA or advanced degree preferred 10+ years of progressive experience in FP&A, corporate finance, or strategic planning, with at least 5 years in a leadership role; experience in life (re)insurance or financial services is strongly preferred Experience at a Bermuda based (re)insurer, captive manager or audit/consulting firm working with Bermuda based (re)insurers is desired Strong organizational skills with elevated level of attention to detail Demonstrated persistency and ability to deliver results under pressure Excellent interpersonal, verbal communication and proofreading skills Must be a flexible self-starter who can prioritize tasks, follow through and meet deadlines Ability to work independently with minimal supervision Ability to collaborate with key partners and business leaders Proven track record of constant process improvement and innovation Strong understanding of complex investments, including but not limited to: derivatives, private placements, structured products, commercial mortgage loans, and private equity securities Solid understanding of US STAT and GAAP accounting principles, and with the Bermuda EBS / BSCR framework Demonstrated experience and advance skills working with and manipulating data using spreadsheets (Excel) and software skills (Bloomberg), including macros. Database experience would be a plus Willingness and capacity to work overtime including evenings, weekends, and public holidays to meet deadlines when needed to meet time sensitive deliverables
