GLL is looking for a Customer service advisor at Vauxhall Leisure Centre. If you have the passion for people and the ability to deliver a first-class customer service experience, there has never been a more exciting time to join us. This is more than just a Customer service advisor job, it's a career. As a Customer service advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer service advisor's respond to enquiries, converting them into memberships. Customer service advisor's are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. What you'll do: Be the first point of call for customers. Answer incoming calls to the centre. Deal with transactions including setting up direct debits and cash handling. Handle membership enquiries, including selling memberships to customers. Deliver first-class customer service. Answer customer queries. Set up equipment. Be a key support to your team on a daily basis, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude. A real focus on customer service. Passion and personality. Knowledge of health and safety. Be a great team player. Good IT, literacy, numerical, and communication skills. Some experience of administration. Cash handling experience. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Full time permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Jun 14, 2026
Full time
GLL is looking for a Customer service advisor at Vauxhall Leisure Centre. If you have the passion for people and the ability to deliver a first-class customer service experience, there has never been a more exciting time to join us. This is more than just a Customer service advisor job, it's a career. As a Customer service advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer service advisor's respond to enquiries, converting them into memberships. Customer service advisor's are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. What you'll do: Be the first point of call for customers. Answer incoming calls to the centre. Deal with transactions including setting up direct debits and cash handling. Handle membership enquiries, including selling memberships to customers. Deliver first-class customer service. Answer customer queries. Set up equipment. Be a key support to your team on a daily basis, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude. A real focus on customer service. Passion and personality. Knowledge of health and safety. Be a great team player. Good IT, literacy, numerical, and communication skills. Some experience of administration. Cash handling experience. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Full time permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Senior Building Manager A leading international education organisation is seeking an experienced Senior Building Manager to oversee a multi-site portfolio within London. This is a senior leadership opportunity for an accomplished Facilities Management professional with strong experience across hard and soft FM services, statutory compliance, contractor management, budget control, and operational leadership. Key Responsibilities Lead facilities operations across multiple buildings/sites Manage and support a team of Building Managers Oversee statutory compliance, health & safety, and risk management Manage PPM programmes, lifecycle planning, and maintenance activities Monitor contractor performance and service delivery standards Control budgets across reactive, planned, and enhancement works Produce operational and compliance reports for senior stakeholders Build strong working relationships across internal and external stakeholders Ensure governance, audit readiness, and business continuity standards are maintained Requirements Significant experience in Facilities or Building Management Strong knowledge of hard and soft FM services Experience managing compliance, PPMs, contractors, and budgets Proven leadership experience across multi-site operations NEBOSH or equivalent Health & Safety qualification Experience within Higher Education or complex operational environments desirable Knowledge of BMS and CAFM systems advantageous Package Competitive salary Hybrid working Pension scheme Professional development opportunities Employee wellbeing and discount benefits London-based with flexible/hybrid working arrangements available.
Jun 14, 2026
Full time
Senior Building Manager A leading international education organisation is seeking an experienced Senior Building Manager to oversee a multi-site portfolio within London. This is a senior leadership opportunity for an accomplished Facilities Management professional with strong experience across hard and soft FM services, statutory compliance, contractor management, budget control, and operational leadership. Key Responsibilities Lead facilities operations across multiple buildings/sites Manage and support a team of Building Managers Oversee statutory compliance, health & safety, and risk management Manage PPM programmes, lifecycle planning, and maintenance activities Monitor contractor performance and service delivery standards Control budgets across reactive, planned, and enhancement works Produce operational and compliance reports for senior stakeholders Build strong working relationships across internal and external stakeholders Ensure governance, audit readiness, and business continuity standards are maintained Requirements Significant experience in Facilities or Building Management Strong knowledge of hard and soft FM services Experience managing compliance, PPMs, contractors, and budgets Proven leadership experience across multi-site operations NEBOSH or equivalent Health & Safety qualification Experience within Higher Education or complex operational environments desirable Knowledge of BMS and CAFM systems advantageous Package Competitive salary Hybrid working Pension scheme Professional development opportunities Employee wellbeing and discount benefits London-based with flexible/hybrid working arrangements available.
Thorn Baker Facilities Management
South Bank, Yorkshire
New Permanent Opportunity - Area Supervisor - Central London - £33,000 rising to £35,000 after probation Are you an experienced Cleaning Supervisor, Area Supervisor, or Assistant Manager looking to take the next step in your career? Would you like to join a well-established, family-run business that genuinely values its people and offers clear progression opportunities? We are recruiting for an Area Supervisor to oversee a portfolio of approximately 30 contracts across Central London. This opportunity has arisen due to continued growth within the business and offers the chance to join a supportive management team within a company known for its excellent culture and staff retention. Reporting into the Area Manager, you will play a key role in supporting service delivery across the portfolio, ensuring high standards are maintained while building strong relationships with both clients and site teams. About the Company This is a highly respected, family-run cleaning and facilities management business that has built an excellent reputation through quality service, strong client relationships, and a genuine commitment to its employees. Despite continued growth, the business has retained its family values and people-first approach. Staff turnover is exceptionally low, and the leadership team is known for being supportive, approachable, and invested in the development of their employees. As the company continues to expand, they are looking for an ambitious Area Supervisor who wants to grow their career within a stable and successful organisation. What's in it for you? Starting salary of £33,000 Salary increase to £35,000 upon successful completion of probation Travel card provided Portfolio of approximately 30 contracts across Central London Join a family-run business with a fantastic reputation and culture Excellent support from senior management Genuine progression opportunities as the business continues to grow Work within a stable company with low staff turnover Company mobile phone and equipment provided Your Role Supporting the management and performance of approximately 30 cleaning contracts across Central London Conducting regular site visits and quality audits Building and maintaining strong client relationships Supporting the recruitment, induction, training, and development of cleaning operatives Managing employee performance and attendance across the portfolio Ensuring service delivery standards, KPIs, and contractual requirements are consistently met Carrying out spot checks, audits, and compliance inspections Assisting with staff scheduling and arranging cover where required Resolving day-to-day operational issues quickly and professionally Supporting contract mobilisations and business growth initiatives About You Previous experience within cleaning, facilities management, or support services Experience supervising teams across multiple sites Strong organisational and communication skills Customer-focused with excellent relationship-building abilities Able to work independently and manage a busy workload Ambitious and looking to progress within the FM industry Reliable, proactive, and hands-on approach to management Location Central London All sites are located within Central London, and a travel card is provided, meaning there is no requirement to drive between contracts. If you are looking to join a fantastic family-run organisation where hard work is recognised, progression is encouraged, and people genuinely enjoy what they do, we would love to hear from you. There is a two-stage interview process commencing shortly. TE1
Jun 14, 2026
Full time
New Permanent Opportunity - Area Supervisor - Central London - £33,000 rising to £35,000 after probation Are you an experienced Cleaning Supervisor, Area Supervisor, or Assistant Manager looking to take the next step in your career? Would you like to join a well-established, family-run business that genuinely values its people and offers clear progression opportunities? We are recruiting for an Area Supervisor to oversee a portfolio of approximately 30 contracts across Central London. This opportunity has arisen due to continued growth within the business and offers the chance to join a supportive management team within a company known for its excellent culture and staff retention. Reporting into the Area Manager, you will play a key role in supporting service delivery across the portfolio, ensuring high standards are maintained while building strong relationships with both clients and site teams. About the Company This is a highly respected, family-run cleaning and facilities management business that has built an excellent reputation through quality service, strong client relationships, and a genuine commitment to its employees. Despite continued growth, the business has retained its family values and people-first approach. Staff turnover is exceptionally low, and the leadership team is known for being supportive, approachable, and invested in the development of their employees. As the company continues to expand, they are looking for an ambitious Area Supervisor who wants to grow their career within a stable and successful organisation. What's in it for you? Starting salary of £33,000 Salary increase to £35,000 upon successful completion of probation Travel card provided Portfolio of approximately 30 contracts across Central London Join a family-run business with a fantastic reputation and culture Excellent support from senior management Genuine progression opportunities as the business continues to grow Work within a stable company with low staff turnover Company mobile phone and equipment provided Your Role Supporting the management and performance of approximately 30 cleaning contracts across Central London Conducting regular site visits and quality audits Building and maintaining strong client relationships Supporting the recruitment, induction, training, and development of cleaning operatives Managing employee performance and attendance across the portfolio Ensuring service delivery standards, KPIs, and contractual requirements are consistently met Carrying out spot checks, audits, and compliance inspections Assisting with staff scheduling and arranging cover where required Resolving day-to-day operational issues quickly and professionally Supporting contract mobilisations and business growth initiatives About You Previous experience within cleaning, facilities management, or support services Experience supervising teams across multiple sites Strong organisational and communication skills Customer-focused with excellent relationship-building abilities Able to work independently and manage a busy workload Ambitious and looking to progress within the FM industry Reliable, proactive, and hands-on approach to management Location Central London All sites are located within Central London, and a travel card is provided, meaning there is no requirement to drive between contracts. If you are looking to join a fantastic family-run organisation where hard work is recognised, progression is encouraged, and people genuinely enjoy what they do, we would love to hear from you. There is a two-stage interview process commencing shortly. TE1
GLL is looking for a Cycling Coach to work at Maindy Centre. If you have the skills and ambition to join us as a Cycling Coach, there has never been a more exciting time to join us. This is more than a Cycling Coach job, it's a career. As a Cycling Coach, we'll look to you to deliver high-quality, rider-focused coaching. Working within Maindy Centre coaching team, a Cycling Coach will be a strong team player, planning and delivering effective coaching sessions, and acting as an inspirational ambassador. Advocating best practices, keeping up to date with the latest developments, and regularly reviewing your performance while pursuing continual professional development will form key parts of your role. What you'll do: Deliver coaching from balance bike and Bikeability. Deliver coaching including the complete in-house programme, including accreditation, skills sessions. Lead and guide casual and volunteer coaches in delivery as part of a strong team unit in conjunction with the Lead Coach. Liaise with the management team to ensure that the highest safety standards are met in terms of venue infrastructure, hire equipment, and coaching protocol. What you need: British Cycling Coaching award (or equivalent) preferably with DSU in Track Cycling and BMX. A willingness to further develop coaching skills through further coaching courses and CPD both internally and externally. Ability to work on own initiative and as part of a team within a coaching remit. Ensure all statutory requirements (e.g. Health & Safety, Child Protection, Environmental Health requirements) are adhered to in delivering the coached sessions. Owing to the nature of this position, any offer of employment will be subject to a satisfactory enhanced DBS check. Flexible availability is essential to this role, as you will be working regular evening and weekend shifts. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Jun 14, 2026
Full time
GLL is looking for a Cycling Coach to work at Maindy Centre. If you have the skills and ambition to join us as a Cycling Coach, there has never been a more exciting time to join us. This is more than a Cycling Coach job, it's a career. As a Cycling Coach, we'll look to you to deliver high-quality, rider-focused coaching. Working within Maindy Centre coaching team, a Cycling Coach will be a strong team player, planning and delivering effective coaching sessions, and acting as an inspirational ambassador. Advocating best practices, keeping up to date with the latest developments, and regularly reviewing your performance while pursuing continual professional development will form key parts of your role. What you'll do: Deliver coaching from balance bike and Bikeability. Deliver coaching including the complete in-house programme, including accreditation, skills sessions. Lead and guide casual and volunteer coaches in delivery as part of a strong team unit in conjunction with the Lead Coach. Liaise with the management team to ensure that the highest safety standards are met in terms of venue infrastructure, hire equipment, and coaching protocol. What you need: British Cycling Coaching award (or equivalent) preferably with DSU in Track Cycling and BMX. A willingness to further develop coaching skills through further coaching courses and CPD both internally and externally. Ability to work on own initiative and as part of a team within a coaching remit. Ensure all statutory requirements (e.g. Health & Safety, Child Protection, Environmental Health requirements) are adhered to in delivering the coached sessions. Owing to the nature of this position, any offer of employment will be subject to a satisfactory enhanced DBS check. Flexible availability is essential to this role, as you will be working regular evening and weekend shifts. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
An exciting opportunity has now arisen for a Contract Manager to join our Hard Facilities Management team. This team delivers planned, preventative and responsive building repairs for our end client, the NHS. The role is based in Sidcup and is responsible for our flagship NHS Acute Hospital contract. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM (facilities management) services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned, responsive repairs and small works projects basis. We provide maintenance services to hospitals, ambulance trusts, primary care trusts as well as mental health trusts. Job Purpose The successful candidate will take responsibility for the delivery of Hard FM Services including health, safety, quality and performance across a portfolio of healthcare sites. These sites include a mixture of community health and PFI health care facility centres. You will be the senior point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled Engineering team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites. Some of the specific key duties include: Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide. Ensure contractual commitments are met in accordance with KPI s/SLA s Managing the contract on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators. You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance. You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to. Identify and mitigate risk in all areas of contract and operational performance. Control and monitor the performance of the specialist service providers and any sub contractors through regular review meetings. What we can offer you: A competitive starting salary between £55 - 60k depending on experience. A car allowance of £5,472 per annum. 25 days holiday with the ability to increase up to 30 days. Pension Scheme: 4.5% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Eyecare vouchers and free flu Vaccinations Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Opportunities for you to progress your career across the business. This is an excellent opportunity with onward development for you and the team you lead Experience Required The preferred candidate will be an experienced Contract / Facilities Manager with experience ideally gained with a maintenance contractor providing providing services to the NHS.Experience of PFI contracts would also be an advantage. Candidates with experience of managing contracts gained within a different sector will also be considered. You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed throughout the life of the contract. You will also demonstrate excellent long-term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon. If you have the above skills and experience we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page.
Jun 13, 2026
Full time
An exciting opportunity has now arisen for a Contract Manager to join our Hard Facilities Management team. This team delivers planned, preventative and responsive building repairs for our end client, the NHS. The role is based in Sidcup and is responsible for our flagship NHS Acute Hospital contract. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM (facilities management) services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned, responsive repairs and small works projects basis. We provide maintenance services to hospitals, ambulance trusts, primary care trusts as well as mental health trusts. Job Purpose The successful candidate will take responsibility for the delivery of Hard FM Services including health, safety, quality and performance across a portfolio of healthcare sites. These sites include a mixture of community health and PFI health care facility centres. You will be the senior point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled Engineering team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites. Some of the specific key duties include: Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide. Ensure contractual commitments are met in accordance with KPI s/SLA s Managing the contract on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators. You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance. You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to. Identify and mitigate risk in all areas of contract and operational performance. Control and monitor the performance of the specialist service providers and any sub contractors through regular review meetings. What we can offer you: A competitive starting salary between £55 - 60k depending on experience. A car allowance of £5,472 per annum. 25 days holiday with the ability to increase up to 30 days. Pension Scheme: 4.5% contributory. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Eyecare vouchers and free flu Vaccinations Flexible benefits for you to choose from including Private Medical, Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Opportunities for you to progress your career across the business. This is an excellent opportunity with onward development for you and the team you lead Experience Required The preferred candidate will be an experienced Contract / Facilities Manager with experience ideally gained with a maintenance contractor providing providing services to the NHS.Experience of PFI contracts would also be an advantage. Candidates with experience of managing contracts gained within a different sector will also be considered. You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed throughout the life of the contract. You will also demonstrate excellent long-term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon. If you have the above skills and experience we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page.
Our client, a rapidly growing facilities management company, are recruiting for a Facilities Manager for portfolio of commercial properties across South West (Bristol, Weston-Super-Mare, Cornwall, South Wales). This exciting opportunity involves overseeing the soft and hard services of a multi let commercial buildings, retail centres and industrial estates playing a pivotal role in shaping their success. The client is open to a range of candidates from to Assistant Facilities Managers looking for that next step up to experienced Facilities Managers seeking a new challenge. Role Responsibilities: Overseeing and inspect contractors work to monitor the performance of contracts - This may include security, maintenance, landscaping, cleaning contracts etc Undertaking site visits, manage the delivery of the maintenance program obtaining competitive quotes for works where necessary. Attend monthly review meetings, reporting on finings and updating management systems Management of service charge budgets and client relationships Ensure that all PPM is forecasted, planned, and implemented by the service providers Carry out risk assessment and manage health & safety compliance. Ideal Candidate Profile: A professional Facilities / Property individual, with experience in leading and site management Ability to travel across South West with daily and weekly site visits, some overnight may be required but not often. A minimum of IOSH Managing Safely certified. Financial and commercial acumen to be able to build a stable and profitable business and develop a coherent strategy. A FM recognised qualification (or similar) Excellent planning and organisational skills Excellent verbal, written communication, and presentation skills Ability to manage own workload and work on own initiative. Role Package: Permanent Contract Salary varies depending on experience circa £40,000 - £45,000 Car Allowance Bonus 37.5 Hour contract Flexible starting hours Mon - Fri. 25 days holiday + BH If you are passionate about delivering exceptional service management, and thrive in a dynamic environment then please apply.
Jun 13, 2026
Full time
Our client, a rapidly growing facilities management company, are recruiting for a Facilities Manager for portfolio of commercial properties across South West (Bristol, Weston-Super-Mare, Cornwall, South Wales). This exciting opportunity involves overseeing the soft and hard services of a multi let commercial buildings, retail centres and industrial estates playing a pivotal role in shaping their success. The client is open to a range of candidates from to Assistant Facilities Managers looking for that next step up to experienced Facilities Managers seeking a new challenge. Role Responsibilities: Overseeing and inspect contractors work to monitor the performance of contracts - This may include security, maintenance, landscaping, cleaning contracts etc Undertaking site visits, manage the delivery of the maintenance program obtaining competitive quotes for works where necessary. Attend monthly review meetings, reporting on finings and updating management systems Management of service charge budgets and client relationships Ensure that all PPM is forecasted, planned, and implemented by the service providers Carry out risk assessment and manage health & safety compliance. Ideal Candidate Profile: A professional Facilities / Property individual, with experience in leading and site management Ability to travel across South West with daily and weekly site visits, some overnight may be required but not often. A minimum of IOSH Managing Safely certified. Financial and commercial acumen to be able to build a stable and profitable business and develop a coherent strategy. A FM recognised qualification (or similar) Excellent planning and organisational skills Excellent verbal, written communication, and presentation skills Ability to manage own workload and work on own initiative. Role Package: Permanent Contract Salary varies depending on experience circa £40,000 - £45,000 Car Allowance Bonus 37.5 Hour contract Flexible starting hours Mon - Fri. 25 days holiday + BH If you are passionate about delivering exceptional service management, and thrive in a dynamic environment then please apply.
Senior Facilities Manager Location: Wembley, North West London Salary: 65,000 - 70,000 depending on experience Job Type: Permanent About the Role: We are seeking an experienced Senior Facilities Manager to lead the operational delivery of Facilities Management services across a diverse multi-site commercial estate portfolio. This is a senior leadership position responsible for ensuring the effective management of Hard and Soft FM services, contractor performance, compliance, estate standards and operational excellence across multiple sites. Working closely with the Head of Service, you will provide operational leadership across the wider FM function, overseeing facilities operations, project coordination, contractor management and shared service resources. This role offers the opportunity to make a significant impact within a fast-paced commercial landlord environment, driving continuous improvement while ensuring safe, compliant and efficient estate operations. Key Responsibilities Lead the operational delivery of Hard and Soft FM services across a multi-site commercial estate portfolio, ensuring high standards of service, safety and performance. Oversee planned and reactive maintenance, ensuring operational continuity and effective resolution of service issues across all sites. Manage FM contractors and in-house teams, monitoring performance against KPIs, SLAs and service standards while driving continuous improvement. Take ownership of health, safety and compliance across the estate, including RAMS, permits to work, audits and corrective actions. Coordinate operational activity across live environments, working closely with the Projects Manager to manage refurbishments, capital works and infrastructure projects with minimal disruption. Control operational expenditure and support effective budget management across FM services and contractor spend. Drive service improvements, identifying risks, inefficiencies and opportunities to enhance estate operations. Build strong relationships with occupiers, contractors and stakeholders to support effective communication and service delivery across the estate. Key Requirements: Proven experience managing multi-site Facilities Management operations within commercial property, estate management or landlord environments. Strong leadership experience across both Hard and Soft FM services. Demonstrable experience managing FM teams, contractors and outsourced service providers. Strong knowledge of Health & Safety legislation, compliance management and contractor control processes. Experience coordinating Facilities Management operations alongside refurbishment, infrastructure, lifecycle or capital projects. Excellent stakeholder management and communication skills. Experience managing operational budgets, contractor expenditure and service performance. Ability to operate effectively within fast-paced environments with multiple competing priorities. Strong organisational, problem-solving and decision-making capabilities. Full UK driving licence. Desirable: IOSH or NEBOSH qualification. IWFM qualification or equivalent professional experience. Experience using CAFM systems. Experience implementing operational improvement and service transformation initiatives. What's on Offer: Competitive salary and benefits package. Opportunity to lead Facilities Management operations across a diverse commercial estate portfolio. High-profile role with significant operational responsibility and autonomy. Exposure to major refurbishment, infrastructure and capital works programmes. Career progression opportunities within a growing and dynamic property environment. Collaborative and supportive leadership team. The opportunity to drive operational excellence and make a tangible impact across a large-scale commercial estate.
Jun 13, 2026
Full time
Senior Facilities Manager Location: Wembley, North West London Salary: 65,000 - 70,000 depending on experience Job Type: Permanent About the Role: We are seeking an experienced Senior Facilities Manager to lead the operational delivery of Facilities Management services across a diverse multi-site commercial estate portfolio. This is a senior leadership position responsible for ensuring the effective management of Hard and Soft FM services, contractor performance, compliance, estate standards and operational excellence across multiple sites. Working closely with the Head of Service, you will provide operational leadership across the wider FM function, overseeing facilities operations, project coordination, contractor management and shared service resources. This role offers the opportunity to make a significant impact within a fast-paced commercial landlord environment, driving continuous improvement while ensuring safe, compliant and efficient estate operations. Key Responsibilities Lead the operational delivery of Hard and Soft FM services across a multi-site commercial estate portfolio, ensuring high standards of service, safety and performance. Oversee planned and reactive maintenance, ensuring operational continuity and effective resolution of service issues across all sites. Manage FM contractors and in-house teams, monitoring performance against KPIs, SLAs and service standards while driving continuous improvement. Take ownership of health, safety and compliance across the estate, including RAMS, permits to work, audits and corrective actions. Coordinate operational activity across live environments, working closely with the Projects Manager to manage refurbishments, capital works and infrastructure projects with minimal disruption. Control operational expenditure and support effective budget management across FM services and contractor spend. Drive service improvements, identifying risks, inefficiencies and opportunities to enhance estate operations. Build strong relationships with occupiers, contractors and stakeholders to support effective communication and service delivery across the estate. Key Requirements: Proven experience managing multi-site Facilities Management operations within commercial property, estate management or landlord environments. Strong leadership experience across both Hard and Soft FM services. Demonstrable experience managing FM teams, contractors and outsourced service providers. Strong knowledge of Health & Safety legislation, compliance management and contractor control processes. Experience coordinating Facilities Management operations alongside refurbishment, infrastructure, lifecycle or capital projects. Excellent stakeholder management and communication skills. Experience managing operational budgets, contractor expenditure and service performance. Ability to operate effectively within fast-paced environments with multiple competing priorities. Strong organisational, problem-solving and decision-making capabilities. Full UK driving licence. Desirable: IOSH or NEBOSH qualification. IWFM qualification or equivalent professional experience. Experience using CAFM systems. Experience implementing operational improvement and service transformation initiatives. What's on Offer: Competitive salary and benefits package. Opportunity to lead Facilities Management operations across a diverse commercial estate portfolio. High-profile role with significant operational responsibility and autonomy. Exposure to major refurbishment, infrastructure and capital works programmes. Career progression opportunities within a growing and dynamic property environment. Collaborative and supportive leadership team. The opportunity to drive operational excellence and make a tangible impact across a large-scale commercial estate.
The Regional Building Services Manager will oversee the maintenance and management of hard facilities and building services across the UK (23 sites), ensuring all operations run efficiently and in compliance with regulations. This is a field-based role with around one day a week based in the Warwickshire office, and requires a proactive individual with expertise in hard services and M&E management with a commitment to excellence. Client Details A leading global education organisation that operates a large network of campuses across multiple countries, supporting thousands of students and staff worldwide. With the UK operation based out of their Warwickshire office, it delivers a modern, student-centric learning model focused on independence and initiative, underpinned by a collaborative and values-driven culture. Description The Regional Building Services Manager will: Provide leadership, stakeholder management and strategic oversight of building services UK-wide across 23 sites. Oversee maintenance schedules and coordinate repairs across the organisation's properties. Take a hands-on, field-based approach by proactively visiting the property portfolio. Ensure compliance with health, safety, and environmental regulations. Develop and implement cost-effective strategies for M&E projects and technical services. Work closely with contractors and service providers to ensure quality standards are met. Take the lead with sustainability initiatives such as energy efficiency and smart buildings. Monitor budgets and manage resources to achieve operational efficiency. Please note candidates do not have to be Warwickshire based. Profile A successful Regional Building Services Manager should have: Proven experience in leading technical services initiatives (PPM and reactive). Demonstrable skills and experience in liaising with and managing stakeholders effectively. A strong, qualified M&E background within hard services and building fabric. Strong knowledge of health, safety, and environmental regulations. Excellent organisational and problem-solving skills. Ability to manage budgets and optimise resource allocation effectively. Experience in managing contractors and service providers within real estate and property environments. A proactive approach to identifying and implementing improvements. Relevant qualifications in M&E engineering (or equivalent experience). Job Offer The role of Regional Building Services Manager benefits from: Competitive salary ranging from 55,000 to 65,000 per annum (depending on experience). Car allowance of 6000 per annum. 25 days annual leave (plus bank holidays). Comprehensive pension scheme. Opportunity to work within a respected organisation. If you are a skilled Regional Building Services Manager looking to make an impact, apply now to join a team dedicated to excellence in technical building services and M&E delivery.
Jun 13, 2026
Full time
The Regional Building Services Manager will oversee the maintenance and management of hard facilities and building services across the UK (23 sites), ensuring all operations run efficiently and in compliance with regulations. This is a field-based role with around one day a week based in the Warwickshire office, and requires a proactive individual with expertise in hard services and M&E management with a commitment to excellence. Client Details A leading global education organisation that operates a large network of campuses across multiple countries, supporting thousands of students and staff worldwide. With the UK operation based out of their Warwickshire office, it delivers a modern, student-centric learning model focused on independence and initiative, underpinned by a collaborative and values-driven culture. Description The Regional Building Services Manager will: Provide leadership, stakeholder management and strategic oversight of building services UK-wide across 23 sites. Oversee maintenance schedules and coordinate repairs across the organisation's properties. Take a hands-on, field-based approach by proactively visiting the property portfolio. Ensure compliance with health, safety, and environmental regulations. Develop and implement cost-effective strategies for M&E projects and technical services. Work closely with contractors and service providers to ensure quality standards are met. Take the lead with sustainability initiatives such as energy efficiency and smart buildings. Monitor budgets and manage resources to achieve operational efficiency. Please note candidates do not have to be Warwickshire based. Profile A successful Regional Building Services Manager should have: Proven experience in leading technical services initiatives (PPM and reactive). Demonstrable skills and experience in liaising with and managing stakeholders effectively. A strong, qualified M&E background within hard services and building fabric. Strong knowledge of health, safety, and environmental regulations. Excellent organisational and problem-solving skills. Ability to manage budgets and optimise resource allocation effectively. Experience in managing contractors and service providers within real estate and property environments. A proactive approach to identifying and implementing improvements. Relevant qualifications in M&E engineering (or equivalent experience). Job Offer The role of Regional Building Services Manager benefits from: Competitive salary ranging from 55,000 to 65,000 per annum (depending on experience). Car allowance of 6000 per annum. 25 days annual leave (plus bank holidays). Comprehensive pension scheme. Opportunity to work within a respected organisation. If you are a skilled Regional Building Services Manager looking to make an impact, apply now to join a team dedicated to excellence in technical building services and M&E delivery.
Location: Richmond Upon Thames About the Role: As a CBRE Facilities Manager, you will manage a team responsible for providing overseeing building operations and maintenance for dedicated global technology clients facility in Richmond Upton Thames. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors. Maintain positive client relationships and conduct meetings on unresolved facility issues. Prepare and manage capital projects, operating budgets, and variance reports. Perform facility inspections quality assurance following local, state, and federal regulations. Suggest operational efficiencies, repairs, and upgrade opportunities. Manage environmental health and safety procedures for facilities. Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services, and labor for projects. Conduct process and procedure training on maintenance, repairs, and safety best practices. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. What You'll Need: Bachelor's Degree preferred (Facilities Management, Engineering, Building Services, or related discipline). In lieu of a degree, a strong combination of practical facilities management experience and technical training will be considered. Professional FM certifications highly desirable, such as IWFM (Level 4+), NEBOSH General Certificate, IOSH Managing Safely, or equivalent technical accreditations related to hard/soft services. Demonstrated experience managing multi-disciplinary facilities operations, including hard services (HVAC, M&E, fire systems) and soft services (cleaning, security, landscaping, waste). Experience working with external vendors, contractors, and service providers, including procurement, contract management, KPIs, and performance review processes. Proven experience in delivering workplace experience services and maintaining positive client relationships in a corporate or technology-led environment. Proficiency with CAFM systems, work order management platforms, and general digital tools (MS Office, Teams, SharePoint). Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Jun 13, 2026
Full time
Location: Richmond Upon Thames About the Role: As a CBRE Facilities Manager, you will manage a team responsible for providing overseeing building operations and maintenance for dedicated global technology clients facility in Richmond Upton Thames. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors. Maintain positive client relationships and conduct meetings on unresolved facility issues. Prepare and manage capital projects, operating budgets, and variance reports. Perform facility inspections quality assurance following local, state, and federal regulations. Suggest operational efficiencies, repairs, and upgrade opportunities. Manage environmental health and safety procedures for facilities. Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services, and labor for projects. Conduct process and procedure training on maintenance, repairs, and safety best practices. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. What You'll Need: Bachelor's Degree preferred (Facilities Management, Engineering, Building Services, or related discipline). In lieu of a degree, a strong combination of practical facilities management experience and technical training will be considered. Professional FM certifications highly desirable, such as IWFM (Level 4+), NEBOSH General Certificate, IOSH Managing Safely, or equivalent technical accreditations related to hard/soft services. Demonstrated experience managing multi-disciplinary facilities operations, including hard services (HVAC, M&E, fire systems) and soft services (cleaning, security, landscaping, waste). Experience working with external vendors, contractors, and service providers, including procurement, contract management, KPIs, and performance review processes. Proven experience in delivering workplace experience services and maintaining positive client relationships in a corporate or technology-led environment. Proficiency with CAFM systems, work order management platforms, and general digital tools (MS Office, Teams, SharePoint). Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Business Development Manager Location: North of England (from Stoke to the Scottish Border), including the North East & Ireland. Contract Type: Permanent, full time Hours: 40 hours a week, Monday-Friday Salary: 45,000 dependent on experience + commission + car allowance We are looking for a driven, proactive Business Development Manager to grow and maintain our client portfolios across our North regions, operating in a hybrid capacity with flexibility for some remote work. This is a key commercial role focused on generating new business opportunities, developing strategic client relationships, and driving revenue growth within target sectors. The successful candidates will be commercially minded, highly motivated, and confident in developing relationships at all levels, with a strong track record in B2B sales and business development. Key Responsibilities Develop and deliver sales plans to achieve or exceed revenue targets, KPIs, and customer satisfaction measures. Build strong relationships with new and existing clients to drive retention, cross-sell, upsell and new business opportunities. Work closely with sales, account management and internal teams to identify growth opportunities and ensure client requirements are met. Act as the first point of contact for new account escalations and support problem resolution during mobilisation. Meet regularly with clients across the UK, providing contract reviews, strategic advice and guidance on pricing changes and new services. Manage sales discussions through to close, ensuring all agreements follow company contracting processes and Terms & Conditions. Generate new business through lead canvassing, telesales activity, networking and developing relationships with key decision-makers. Arrange client appointments, prepare proposals and quotations via CRM systems and respond promptly to customer queries. Produce accurate reporting and documentation to support financial control, performance measurement and informed decision-making. Quickly develop a strong understanding of the sales process, company services, market conditions and wider business performance. Confidently engage with stakeholders at all levels, particularly within the private sector. Experience & Skills Has relevant B2B sales experience, along with a thorough understanding of the principles of sales and relationship building. Has previous sales experience in winning and securing large contracts or in delivering to the Facilities Management, Property Management and direct end user client markets - this would be highly advantageous. Can demonstrate in-depth experience of working with a varied client base and be able to deal confidently with staff at all levels. Has relevant experience and a good understanding of the property & facilities management environment, private sector and be able to determine accurately potential sales/ business development opportunities. Can demonstrate exemplary client relationship management skills, possessing proven relationship building skills and be responsive to customers' requests. Has the ability to deliver results, with a proven track record of delivering or exceeding previous sales targets, growing a business whilst being continually attuned to clients' needs and industry developments. Good IT skills, confident user of CRM systems and MS Office, and able to use web- based systems. Can demonstrate success in improved service delivery and customer satisfaction. Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Role-specific benefits: Car Allowance. Annual leave: 25 days holiday plus bank holidays. Family-friendly policies: Enhanced maternity and shared parental leave. Employee Assistance Programmes: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Competitive pension scheme: Secure your future. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 13, 2026
Full time
Business Development Manager Location: North of England (from Stoke to the Scottish Border), including the North East & Ireland. Contract Type: Permanent, full time Hours: 40 hours a week, Monday-Friday Salary: 45,000 dependent on experience + commission + car allowance We are looking for a driven, proactive Business Development Manager to grow and maintain our client portfolios across our North regions, operating in a hybrid capacity with flexibility for some remote work. This is a key commercial role focused on generating new business opportunities, developing strategic client relationships, and driving revenue growth within target sectors. The successful candidates will be commercially minded, highly motivated, and confident in developing relationships at all levels, with a strong track record in B2B sales and business development. Key Responsibilities Develop and deliver sales plans to achieve or exceed revenue targets, KPIs, and customer satisfaction measures. Build strong relationships with new and existing clients to drive retention, cross-sell, upsell and new business opportunities. Work closely with sales, account management and internal teams to identify growth opportunities and ensure client requirements are met. Act as the first point of contact for new account escalations and support problem resolution during mobilisation. Meet regularly with clients across the UK, providing contract reviews, strategic advice and guidance on pricing changes and new services. Manage sales discussions through to close, ensuring all agreements follow company contracting processes and Terms & Conditions. Generate new business through lead canvassing, telesales activity, networking and developing relationships with key decision-makers. Arrange client appointments, prepare proposals and quotations via CRM systems and respond promptly to customer queries. Produce accurate reporting and documentation to support financial control, performance measurement and informed decision-making. Quickly develop a strong understanding of the sales process, company services, market conditions and wider business performance. Confidently engage with stakeholders at all levels, particularly within the private sector. Experience & Skills Has relevant B2B sales experience, along with a thorough understanding of the principles of sales and relationship building. Has previous sales experience in winning and securing large contracts or in delivering to the Facilities Management, Property Management and direct end user client markets - this would be highly advantageous. Can demonstrate in-depth experience of working with a varied client base and be able to deal confidently with staff at all levels. Has relevant experience and a good understanding of the property & facilities management environment, private sector and be able to determine accurately potential sales/ business development opportunities. Can demonstrate exemplary client relationship management skills, possessing proven relationship building skills and be responsive to customers' requests. Has the ability to deliver results, with a proven track record of delivering or exceeding previous sales targets, growing a business whilst being continually attuned to clients' needs and industry developments. Good IT skills, confident user of CRM systems and MS Office, and able to use web- based systems. Can demonstrate success in improved service delivery and customer satisfaction. Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Role-specific benefits: Car Allowance. Annual leave: 25 days holiday plus bank holidays. Family-friendly policies: Enhanced maternity and shared parental leave. Employee Assistance Programmes: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Competitive pension scheme: Secure your future. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Business Development Manager Location: Scotland Contract Type: Permanent, full time Hours: 40 hours a week, Monday-Friday Salary: 45,000 dependent on experience + commission + car allowance We are looking for a driven, proactive Business Development Manager to grow and maintain our client portfolios across Scotland, operating in a hybrid capacity with flexibility for some remote work. This is a key commercial role focused on generating new business opportunities, developing strategic client relationships, and driving revenue growth within target sectors. The successful candidates will be commercially minded, highly motivated, and confident in developing relationships at all levels, with a strong track record in B2B sales and business development. Key Responsibilities Develop and deliver sales plans to achieve or exceed revenue targets, KPIs, and customer satisfaction measures. Build strong relationships with new and existing clients to drive retention, cross-sell, upsell and new business opportunities. Work closely with sales, account management and internal teams to identify growth opportunities and ensure client requirements are met. Act as the first point of contact for new account escalations and support problem resolution during mobilisation. Meet regularly with clients across the UK, providing contract reviews, strategic advice and guidance on pricing changes and new services. Manage sales discussions through to close, ensuring all agreements follow company contracting processes and Terms & Conditions. Generate new business through lead canvassing, telesales activity, networking and developing relationships with key decision-makers. Arrange client appointments, prepare proposals and quotations via CRM systems and respond promptly to customer queries. Produce accurate reporting and documentation to support financial control, performance measurement and informed decision-making. Quickly develop a strong understanding of the sales process, company services, market conditions and wider business performance. Confidently engage with stakeholders at all levels, particularly within the private sector. Experience & Skills Has relevant B2B sales experience, along with a thorough understanding of the principles of sales and relationship building. Has previous sales experience in winning and securing large contracts or in delivering to the Facilities Management, Property Management and direct end user client markets - this would be highly advantageous. Can demonstrate in-depth experience of working with a varied client base and be able to deal confidently with staff at all levels. Has relevant experience and a good understanding of the property & facilities management environment, private sector and be able to determine accurately potential sales/ business development opportunities. Can demonstrate exemplary client relationship management skills, possessing proven relationship building skills and be responsive to customers' requests. Has the ability to deliver results, with a proven track record of delivering or exceeding previous sales targets, growing a business whilst being continually attuned to clients' needs and industry developments. Good IT skills, confident user of CRM systems and MS Office, and able to use web- based systems. Can demonstrate success in improved service delivery and customer satisfaction. Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Role-specific benefits: Car Allowance. Annual leave: 25 days holiday plus bank holidays. Family-friendly policies: Enhanced maternity and shared parental leave. Employee Assistance Programmes: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Competitive pension scheme: Secure your future. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 13, 2026
Full time
Business Development Manager Location: Scotland Contract Type: Permanent, full time Hours: 40 hours a week, Monday-Friday Salary: 45,000 dependent on experience + commission + car allowance We are looking for a driven, proactive Business Development Manager to grow and maintain our client portfolios across Scotland, operating in a hybrid capacity with flexibility for some remote work. This is a key commercial role focused on generating new business opportunities, developing strategic client relationships, and driving revenue growth within target sectors. The successful candidates will be commercially minded, highly motivated, and confident in developing relationships at all levels, with a strong track record in B2B sales and business development. Key Responsibilities Develop and deliver sales plans to achieve or exceed revenue targets, KPIs, and customer satisfaction measures. Build strong relationships with new and existing clients to drive retention, cross-sell, upsell and new business opportunities. Work closely with sales, account management and internal teams to identify growth opportunities and ensure client requirements are met. Act as the first point of contact for new account escalations and support problem resolution during mobilisation. Meet regularly with clients across the UK, providing contract reviews, strategic advice and guidance on pricing changes and new services. Manage sales discussions through to close, ensuring all agreements follow company contracting processes and Terms & Conditions. Generate new business through lead canvassing, telesales activity, networking and developing relationships with key decision-makers. Arrange client appointments, prepare proposals and quotations via CRM systems and respond promptly to customer queries. Produce accurate reporting and documentation to support financial control, performance measurement and informed decision-making. Quickly develop a strong understanding of the sales process, company services, market conditions and wider business performance. Confidently engage with stakeholders at all levels, particularly within the private sector. Experience & Skills Has relevant B2B sales experience, along with a thorough understanding of the principles of sales and relationship building. Has previous sales experience in winning and securing large contracts or in delivering to the Facilities Management, Property Management and direct end user client markets - this would be highly advantageous. Can demonstrate in-depth experience of working with a varied client base and be able to deal confidently with staff at all levels. Has relevant experience and a good understanding of the property & facilities management environment, private sector and be able to determine accurately potential sales/ business development opportunities. Can demonstrate exemplary client relationship management skills, possessing proven relationship building skills and be responsive to customers' requests. Has the ability to deliver results, with a proven track record of delivering or exceeding previous sales targets, growing a business whilst being continually attuned to clients' needs and industry developments. Good IT skills, confident user of CRM systems and MS Office, and able to use web- based systems. Can demonstrate success in improved service delivery and customer satisfaction. Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Role-specific benefits: Car Allowance. Annual leave: 25 days holiday plus bank holidays. Family-friendly policies: Enhanced maternity and shared parental leave. Employee Assistance Programmes: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Competitive pension scheme: Secure your future. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
CNX Recruitment are delighted to be partnering with a leading national facilities management provider to recruit an experienced Operations Manager for a prestigious pharmaceutical manufacturing site in Cheshire. This is a fantastic opportunity to join a highly respected organisation delivering critical hard services within a complex, highly regulated environment. The successful candidate will play a key role in ensuring the safe, compliant, and efficient delivery of engineering and maintenance services while driving operational excellence and continuous improvement. The Role As Operations Manager, you will lead the day-to-day delivery of Hard FM services across a pharmaceutical manufacturing facility, overseeing engineering teams, compliance activities, maintenance programmes, and stakeholder relationships. You will be responsible for ensuring all services are delivered safely, efficiently, and in line with contractual obligations, statutory requirements, and client expectations. Key Responsibilities Lead the delivery of hard FM services including mechanical and electrical maintenance, critical utilities, and infrastructure. Ensure full compliance with statutory regulations, industry standards, and site-specific procedures. Manage engineering teams, supervisors, and specialist subcontractors. Monitor and improve performance against KPIs, SLAs, asset reliability, and maintenance targets. Drive a strong safety culture across all operations. Build and maintain excellent relationships with client stakeholders. Lead operational reviews, reporting, and governance meetings. Support budget management, cost control, and efficiency initiatives. Oversee maintenance planning and delivery to minimise disruption to production. Lead incident investigations, risk management activities, and continuous improvement programmes. About You To be considered for this position, you will have: Proven experience in an Operations Manager, Technical Services Manager, or similar leadership role within Facilities Management. Strong technical knowledge of hard services, including mechanical, electrical, and critical building systems. Experience working within highly regulated environments such as pharmaceutical, life sciences, healthcare, or advanced manufacturing. A thorough understanding of statutory compliance and health & safety legislation. Demonstrable experience leading engineering teams and delivering against contractual KPIs. Excellent communication, stakeholder management, and leadership skills. Desirable Qualifications Engineering qualification in Mechanical, Electrical, or Building Services Engineering. NEBOSH, IOSH, or equivalent Health & Safety qualification. Knowledge of GMP/GxP environments. Experience within critical or high-availability operational environments. What's on Offer? Opportunity to work on a flagship pharmaceutical manufacturing facility. Career progression within a market-leading facilities management organisation. Competitive salary and benefits package. Long-term stability and exposure to a highly regulated, technically challenging environment. Supportive and collaborative working culture focused on continuous improvement and operational excellence. If you are an experienced Operations Manager with a strong hard services background and are looking for your next challenge within a critical pharmaceutical environment, we would like to hear from you. Apply today or contact CNX Recruitment for a confidential discussion.
Jun 13, 2026
Full time
CNX Recruitment are delighted to be partnering with a leading national facilities management provider to recruit an experienced Operations Manager for a prestigious pharmaceutical manufacturing site in Cheshire. This is a fantastic opportunity to join a highly respected organisation delivering critical hard services within a complex, highly regulated environment. The successful candidate will play a key role in ensuring the safe, compliant, and efficient delivery of engineering and maintenance services while driving operational excellence and continuous improvement. The Role As Operations Manager, you will lead the day-to-day delivery of Hard FM services across a pharmaceutical manufacturing facility, overseeing engineering teams, compliance activities, maintenance programmes, and stakeholder relationships. You will be responsible for ensuring all services are delivered safely, efficiently, and in line with contractual obligations, statutory requirements, and client expectations. Key Responsibilities Lead the delivery of hard FM services including mechanical and electrical maintenance, critical utilities, and infrastructure. Ensure full compliance with statutory regulations, industry standards, and site-specific procedures. Manage engineering teams, supervisors, and specialist subcontractors. Monitor and improve performance against KPIs, SLAs, asset reliability, and maintenance targets. Drive a strong safety culture across all operations. Build and maintain excellent relationships with client stakeholders. Lead operational reviews, reporting, and governance meetings. Support budget management, cost control, and efficiency initiatives. Oversee maintenance planning and delivery to minimise disruption to production. Lead incident investigations, risk management activities, and continuous improvement programmes. About You To be considered for this position, you will have: Proven experience in an Operations Manager, Technical Services Manager, or similar leadership role within Facilities Management. Strong technical knowledge of hard services, including mechanical, electrical, and critical building systems. Experience working within highly regulated environments such as pharmaceutical, life sciences, healthcare, or advanced manufacturing. A thorough understanding of statutory compliance and health & safety legislation. Demonstrable experience leading engineering teams and delivering against contractual KPIs. Excellent communication, stakeholder management, and leadership skills. Desirable Qualifications Engineering qualification in Mechanical, Electrical, or Building Services Engineering. NEBOSH, IOSH, or equivalent Health & Safety qualification. Knowledge of GMP/GxP environments. Experience within critical or high-availability operational environments. What's on Offer? Opportunity to work on a flagship pharmaceutical manufacturing facility. Career progression within a market-leading facilities management organisation. Competitive salary and benefits package. Long-term stability and exposure to a highly regulated, technically challenging environment. Supportive and collaborative working culture focused on continuous improvement and operational excellence. If you are an experienced Operations Manager with a strong hard services background and are looking for your next challenge within a critical pharmaceutical environment, we would like to hear from you. Apply today or contact CNX Recruitment for a confidential discussion.
A Facilities & Estate Manager job based in Shrewsbury paying up to £48,000 per annum DOE Your new company Hays are delighted to be supporting one of our key clients within the defence sector in recruiting a Facilities & Estate Manager to join their team on a permanent basis. You will be joining a leading provider of facilities management and estate services supporting a secure, high-profile defence estate. Operating within a regulated environment, the organisation delivers critical maintenance, infrastructure, and property services to support operational readiness and the needs of service personnel and their families. Your new role As Facilities & Estate Manager, you will lead the delivery of maintenance and estate management services across a multi-site defence portfolio. This is a highly visible leadership role where operational excellence, statutory compliance, and stakeholder engagement are critical to success. You will operate within a Ministry of Defence (MoD) framework, ensuring all works are delivered in line with strict regulatory, contractual, and health & safety requirements. Working closely with Defence Infrastructure Organisation (DIO) representatives and key stakeholders, you will coordinate priorities, manage delivery programmes, and ensure all activities meet required standards and handover expectations. Your role will have a strong focus on compliance, safety, and service delivery. Key responsibilities include: Leading planned and reactive maintenance across the built estate within an MoD-regulated environmentEnsuring full compliance with statutory legislation, MoD requirements, and HSE standardsActing as the technical authority on compliance risks, including chairing Site Risk Meetings where requiredManaging estate documentation and asset data, including systems and key planning tools such as ESTS and FASPOverseeing operational planning, resource allocation, and budget management to meet evolving prioritiesBuilding strong, effective relationships with DIO representatives, military stakeholders, and end usersLeading, developing, and motivating teams to deliver high-performance outcomes against KPIsDriving commercial performance through cost control, supply chain management, and P&L oversightEmbedding sustainability initiatives and supporting carbon reduction targets across the estate This role offers a unique opportunity to influence estate performance in a secure and mission-critical environment, where quality, reliability, and compliance are essential. What you'll need to succeed You will be an experienced Facilities Manager, Estate Manager, or Hard Services professional with a strong understanding of operating within regulated or defence environments.You will bring: Proven experience in facilities management, estate maintenance, or property operations, ideally within an MoD or similarly regulated environment.Strong knowledge of statutory compliance, health & safety legislation, and risk management practices.Experience working with defence stakeholders, frameworks, or organisations such as the Defence Infrastructure Organisation (DIO) (desirable).A track record of delivering operational performance, managing teams, and achieving KPIs.Experience managing budgets, resources, and commercial performance.Strong stakeholder engagement skills, with the ability to influence and build trusted relationships.Excellent organisational and IT skills, including experience working with estate and asset management systems. Desirable qualifications and experience: HND or equivalent in Building, Civil, Mechanical, or Electrical Engineering (or relevant experience). Health & Safety qualification such as SMSTS or NEBOSH. Knowledge of CDM regulations, asbestos management, disability access compliance, and energy performance standards. What you'll get in return In return you will receive an excellent basic salary of up to £48,000 per annum, plus other benefits including: Company car or car allowance25 days annual leave6% matched pension contributionPrivate medical coverLife assuranceProfessional membership supportOngoing career development within a specialist and regulated sector What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 13, 2026
Full time
A Facilities & Estate Manager job based in Shrewsbury paying up to £48,000 per annum DOE Your new company Hays are delighted to be supporting one of our key clients within the defence sector in recruiting a Facilities & Estate Manager to join their team on a permanent basis. You will be joining a leading provider of facilities management and estate services supporting a secure, high-profile defence estate. Operating within a regulated environment, the organisation delivers critical maintenance, infrastructure, and property services to support operational readiness and the needs of service personnel and their families. Your new role As Facilities & Estate Manager, you will lead the delivery of maintenance and estate management services across a multi-site defence portfolio. This is a highly visible leadership role where operational excellence, statutory compliance, and stakeholder engagement are critical to success. You will operate within a Ministry of Defence (MoD) framework, ensuring all works are delivered in line with strict regulatory, contractual, and health & safety requirements. Working closely with Defence Infrastructure Organisation (DIO) representatives and key stakeholders, you will coordinate priorities, manage delivery programmes, and ensure all activities meet required standards and handover expectations. Your role will have a strong focus on compliance, safety, and service delivery. Key responsibilities include: Leading planned and reactive maintenance across the built estate within an MoD-regulated environmentEnsuring full compliance with statutory legislation, MoD requirements, and HSE standardsActing as the technical authority on compliance risks, including chairing Site Risk Meetings where requiredManaging estate documentation and asset data, including systems and key planning tools such as ESTS and FASPOverseeing operational planning, resource allocation, and budget management to meet evolving prioritiesBuilding strong, effective relationships with DIO representatives, military stakeholders, and end usersLeading, developing, and motivating teams to deliver high-performance outcomes against KPIsDriving commercial performance through cost control, supply chain management, and P&L oversightEmbedding sustainability initiatives and supporting carbon reduction targets across the estate This role offers a unique opportunity to influence estate performance in a secure and mission-critical environment, where quality, reliability, and compliance are essential. What you'll need to succeed You will be an experienced Facilities Manager, Estate Manager, or Hard Services professional with a strong understanding of operating within regulated or defence environments.You will bring: Proven experience in facilities management, estate maintenance, or property operations, ideally within an MoD or similarly regulated environment.Strong knowledge of statutory compliance, health & safety legislation, and risk management practices.Experience working with defence stakeholders, frameworks, or organisations such as the Defence Infrastructure Organisation (DIO) (desirable).A track record of delivering operational performance, managing teams, and achieving KPIs.Experience managing budgets, resources, and commercial performance.Strong stakeholder engagement skills, with the ability to influence and build trusted relationships.Excellent organisational and IT skills, including experience working with estate and asset management systems. Desirable qualifications and experience: HND or equivalent in Building, Civil, Mechanical, or Electrical Engineering (or relevant experience). Health & Safety qualification such as SMSTS or NEBOSH. Knowledge of CDM regulations, asbestos management, disability access compliance, and energy performance standards. What you'll get in return In return you will receive an excellent basic salary of up to £48,000 per annum, plus other benefits including: Company car or car allowance25 days annual leave6% matched pension contributionPrivate medical coverLife assuranceProfessional membership supportOngoing career development within a specialist and regulated sector What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
GLL is looking for a Spa Therapist to work at Swiss Cottage Leisure Centre. If you have the skills and ambition to join us as a Spa Therapist, there's never been a more exciting time to join us. This is more than just a Spa Therapist job, it's a career. As a Spa Therapist, you will thrive as part of a team, communicating with colleagues and other departments with confidence and sensitivity. Bringing with you an aptitude for organisation to manage bookings and maintain the presentation, organisation, and cleanliness of our spa space. We are looking for a (minimum level 2 or equivalent) qualified Spa Therapist to join our team to provide professional and engaging wellness therapies, massage, and beauty treatments to our clients. You will offer a full range of treatments to fulfil different client needs and objectives. All applicants must have excellent customer service and organisational skills, and a high level of professional practice. What you'll do: Maintain a good and positive image of the Spa to members of the public generally by providing a welcoming, helpful, and professional service. Comply with the commitments outlined in the 'Customer Charter', ensuring that standards are maintained as stipulated. Ensuring customer compliance with spa rules and procedures. Ensure the safety and control of customers and the public generally within the Spa and that all relevant regulations applicable to the Spa's operation are enforced and complied with. Assist Spa Patrons with use of the facilities and activities and to encourage maximum use of the Spa London Experience and treatments. Book all enquiries to tours on their initial enquiry to the Spa when required complying with the Spa London Brand and Standard Operating Procedure. Market and promote the Spa. Responsible for achieving own Spa sales targets. Actively up-sell services during customer interaction. Encourage bookings of the Spa's experience and treatments to enquirers in person and on the telephone; communicating new ventures and recommending appropriate services to potential customers. As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else. What you need: Ability to effectively promote, market, and 'sell' the service and Spa. Ability to deal with customers and their queries and concerns with tact and sensitivity. Ability to deliver a high-quality service with minimal supervision. NVQ Level 2 or equivalent. Good understanding of the characteristics and qualities that customers want from Spa/health and fitness centres. Knowledge of electronic booking systems. Evidence of achieving results and making a difference to customers. Experience of Spa or Beauty treatment applications. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest b
Jun 13, 2026
Full time
GLL is looking for a Spa Therapist to work at Swiss Cottage Leisure Centre. If you have the skills and ambition to join us as a Spa Therapist, there's never been a more exciting time to join us. This is more than just a Spa Therapist job, it's a career. As a Spa Therapist, you will thrive as part of a team, communicating with colleagues and other departments with confidence and sensitivity. Bringing with you an aptitude for organisation to manage bookings and maintain the presentation, organisation, and cleanliness of our spa space. We are looking for a (minimum level 2 or equivalent) qualified Spa Therapist to join our team to provide professional and engaging wellness therapies, massage, and beauty treatments to our clients. You will offer a full range of treatments to fulfil different client needs and objectives. All applicants must have excellent customer service and organisational skills, and a high level of professional practice. What you'll do: Maintain a good and positive image of the Spa to members of the public generally by providing a welcoming, helpful, and professional service. Comply with the commitments outlined in the 'Customer Charter', ensuring that standards are maintained as stipulated. Ensuring customer compliance with spa rules and procedures. Ensure the safety and control of customers and the public generally within the Spa and that all relevant regulations applicable to the Spa's operation are enforced and complied with. Assist Spa Patrons with use of the facilities and activities and to encourage maximum use of the Spa London Experience and treatments. Book all enquiries to tours on their initial enquiry to the Spa when required complying with the Spa London Brand and Standard Operating Procedure. Market and promote the Spa. Responsible for achieving own Spa sales targets. Actively up-sell services during customer interaction. Encourage bookings of the Spa's experience and treatments to enquirers in person and on the telephone; communicating new ventures and recommending appropriate services to potential customers. As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else. What you need: Ability to effectively promote, market, and 'sell' the service and Spa. Ability to deal with customers and their queries and concerns with tact and sensitivity. Ability to deliver a high-quality service with minimal supervision. NVQ Level 2 or equivalent. Good understanding of the characteristics and qualities that customers want from Spa/health and fitness centres. Knowledge of electronic booking systems. Evidence of achieving results and making a difference to customers. Experience of Spa or Beauty treatment applications. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest b
GLL is looking for Customer Service Advisors to join our rapidly expanding team in GLL Customer Service Centre. If you have the skills and ambition to join us as a Customer Service Advisor, there has never been a more exciting time to join us. This is more than just a Customer Service Advisor job, it's a career. GLL Customer Service Advisors go the extra mile to delight customers, always striving for the highest level of first contact resolution and quality assurance. To succeed as a Customer Service Advisor at GLL, you will be a self-motivated, results-driven individual who has excellent verbal and written communication skills. You'll have a real passion for delivering the best service you can by listening and supporting customers who are in need of help or advice. Our Customer Service Advisors enjoy working in a fast-paced environment where every day is different and get a real buzz from providing solutions to every problem. We are looking for Customer Service Advisors, and you can choose your hours between 16 and 39 per week. Shift rotations for Customer Service Advisors includes evenings and weekends. We aren't just another contact centre where you are expected to work against aggressive sales targets. We are a customer service centre, and your job is to have great conversations with our customers! Induction and Training: You will receive a three-week full-time, interactive induction training programme including visits to our leisure facilities, system training, and meeting the team. Full attendance is required to complete the induction training. What you'll do: Connect with customers via telephone, email, and web chat; always ensuring that customer requests are dealt with professionally and courteously by listening patiently, empathising with the customer where appropriate, and demonstrating a real desire to help and support them. Make the most of each interaction, using the opportunity to identify customer needs and find solutions, ensuring you put the customer at the heart of the process and maintain strong quality output. Take ownership of your own performance, always challenging yourself to be the best you can be and being proactive around your own development and growth. What you need: A can-do attitude. Passion and personality. Be a great team player. Passionate about service - always looking to deliver the best possible service you can at every opportunity. Minimum of 12 months experience in a face-to-face customer service environment or within a contact centre, within the last five years. Strong verbal and written communication skills. Great listening skills supported by a warm, friendly, and confident manner. Computer literate, able to use Microsoft packages. Flexible approach to tasks and workload. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: Full and part time positions available. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing o
Jun 13, 2026
Full time
GLL is looking for Customer Service Advisors to join our rapidly expanding team in GLL Customer Service Centre. If you have the skills and ambition to join us as a Customer Service Advisor, there has never been a more exciting time to join us. This is more than just a Customer Service Advisor job, it's a career. GLL Customer Service Advisors go the extra mile to delight customers, always striving for the highest level of first contact resolution and quality assurance. To succeed as a Customer Service Advisor at GLL, you will be a self-motivated, results-driven individual who has excellent verbal and written communication skills. You'll have a real passion for delivering the best service you can by listening and supporting customers who are in need of help or advice. Our Customer Service Advisors enjoy working in a fast-paced environment where every day is different and get a real buzz from providing solutions to every problem. We are looking for Customer Service Advisors, and you can choose your hours between 16 and 39 per week. Shift rotations for Customer Service Advisors includes evenings and weekends. We aren't just another contact centre where you are expected to work against aggressive sales targets. We are a customer service centre, and your job is to have great conversations with our customers! Induction and Training: You will receive a three-week full-time, interactive induction training programme including visits to our leisure facilities, system training, and meeting the team. Full attendance is required to complete the induction training. What you'll do: Connect with customers via telephone, email, and web chat; always ensuring that customer requests are dealt with professionally and courteously by listening patiently, empathising with the customer where appropriate, and demonstrating a real desire to help and support them. Make the most of each interaction, using the opportunity to identify customer needs and find solutions, ensuring you put the customer at the heart of the process and maintain strong quality output. Take ownership of your own performance, always challenging yourself to be the best you can be and being proactive around your own development and growth. What you need: A can-do attitude. Passion and personality. Be a great team player. Passionate about service - always looking to deliver the best possible service you can at every opportunity. Minimum of 12 months experience in a face-to-face customer service environment or within a contact centre, within the last five years. Strong verbal and written communication skills. Great listening skills supported by a warm, friendly, and confident manner. Computer literate, able to use Microsoft packages. Flexible approach to tasks and workload. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: Full and part time positions available. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing o
Business Development Manager Dartford Building Services (Education, NHS, Facilities Management) - £60k salary Summary We are seeking a skilled and experienced Business Development Manager to join our team specialising in the Education, NHS, and Hard Facilities Management sectors. The successful candidate will be proficient in hunting for new business, gathering leads, and creating opportunities independently. This role requires a self-reliant and resilient individual with excellent client communication skills and the ability to build and maintain strong relationships autonomously. You will be responsible for costing and preparing proposals for small value Planned Preventative Maintenance (PPM) contracts ranging from £100k to £200k. For contracts exceeding this value, you will collaborate with the wider team but remain pivotal in driving the return. Key Responsibilities • Identify and develop new business opportunities within Education, NHS Sectors regarding Hard FM projects, • Build and maintain strong client relationships independently • Prepare costings and proposals for small to medium value PPM contracts • Collaborate with internal teams for larger contract bids while maintaining a key role • Manage the full sales cycle from lead generation to contract close • Demonstrate resilience and self-motivation in a target-driven environment Skills • Proven experience in Education, NHS, and Hard FM sectors • Strong hunting and lead generation capabilities • Ability to gather and create new business opportunities • Self-reliant and resilient with a proactive approach • Excellent client communication and relationship-building skills • Competent in costing and proposal preparation for PPM contracts up to £200k • Ability to collaborate effectively with internal teams for larger contracts
Jun 13, 2026
Full time
Business Development Manager Dartford Building Services (Education, NHS, Facilities Management) - £60k salary Summary We are seeking a skilled and experienced Business Development Manager to join our team specialising in the Education, NHS, and Hard Facilities Management sectors. The successful candidate will be proficient in hunting for new business, gathering leads, and creating opportunities independently. This role requires a self-reliant and resilient individual with excellent client communication skills and the ability to build and maintain strong relationships autonomously. You will be responsible for costing and preparing proposals for small value Planned Preventative Maintenance (PPM) contracts ranging from £100k to £200k. For contracts exceeding this value, you will collaborate with the wider team but remain pivotal in driving the return. Key Responsibilities • Identify and develop new business opportunities within Education, NHS Sectors regarding Hard FM projects, • Build and maintain strong client relationships independently • Prepare costings and proposals for small to medium value PPM contracts • Collaborate with internal teams for larger contract bids while maintaining a key role • Manage the full sales cycle from lead generation to contract close • Demonstrate resilience and self-motivation in a target-driven environment Skills • Proven experience in Education, NHS, and Hard FM sectors • Strong hunting and lead generation capabilities • Ability to gather and create new business opportunities • Self-reliant and resilient with a proactive approach • Excellent client communication and relationship-building skills • Competent in costing and proposal preparation for PPM contracts up to £200k • Ability to collaborate effectively with internal teams for larger contracts
Airport Asset Manager Location: London City Airport Salary: £70,000pa £75,000pa Contract Type: Permanent Annual Leave: 25 Days Annual Leave + Bank Holidays Bonus: Annual Performance Bonus (up to 20%) Pension Scheme Please note having current/previous experience working in an Airport Environment is ESSENTIAL for this role About the role: We are seeking an experienced Airport Asset Manager to take ownership of the strategic and operational management of critical airport infrastructure assets at London City Airport. This is a key leadership role responsible for ensuring that all physical assets are maintained to the highest standards of safety, compliance, operational reliability, and resilience to support uninterrupted airport operations. The Asset Manager will lead the development of asset lifecycle strategies, capital planning, performance monitoring, and continuous improvement initiatives aligned with regulatory obligations and London City Airport s mid- and long-term asset replacement strategy, including its journey toward net zero. Scope of Assets: The Asset Manager will be responsible for the end-to-end management of: HVAC systems and critical building services Airfield assets including runway systems, lighting, and support equipment Mechanical & Electrical (M&E) installations Terminal building fabric and infrastructure Critical life-safety and operational systems Airside and landside infrastructure assets Key Competencies: Strong technical knowledge of M&E systems, HVAC, building services, and critical airport infrastructure Aviation regulations including UK Reg (EU) No 139/2014, CAP781/168, and airport operator standards Proven experience in a senior asset management role within an airport or aviation environment Ability to manage assets within complex, live, safety-critical operational environments with minimal disruption Strong understanding of aviation regulations, airport operations, and airside safety protocols Proficiency with CAFM/CMMS systems, asset analytics, and data-driven decision-making Strong communication, leadership, stakeholder engagement, and stewardship capability Analytical and strategic thinker with strong financial and project management skills Qualifications & Experience Degree in Engineering, Building Services, Facilities Management, Asset Management, or related discipline preferred Aviation regulations including UK Reg (EU) No 139/2014, CAP781/168 and airport operator standards Previous experience working within an airport or aviation environment is essential, even if not current Extensive experience managing hard assets in complex, safety-critical environments Professional accreditation desirable (IAM, CIBSE, IWFM, Engineering Chartership) Strong knowledge of ISO 55000 asset management frameworks Understanding of Aviation Safety Management Systems (SMS) and regulatory compliance obligations Benefits Holiday Buy Scheme (purchase up to 1 additional week) Car Leasing Scheme Free Onsite Parking Private Medical Insurance (discounted family cover available) Medicash Cash Plan Gym Discounts Retail, Restaurant & Hotel Discounts Cycle to Work Scheme Season Ticket Loan Onsite Physiotherapist Employee Support & Wellbeing Services Airport Central Discount Website
Jun 13, 2026
Full time
Airport Asset Manager Location: London City Airport Salary: £70,000pa £75,000pa Contract Type: Permanent Annual Leave: 25 Days Annual Leave + Bank Holidays Bonus: Annual Performance Bonus (up to 20%) Pension Scheme Please note having current/previous experience working in an Airport Environment is ESSENTIAL for this role About the role: We are seeking an experienced Airport Asset Manager to take ownership of the strategic and operational management of critical airport infrastructure assets at London City Airport. This is a key leadership role responsible for ensuring that all physical assets are maintained to the highest standards of safety, compliance, operational reliability, and resilience to support uninterrupted airport operations. The Asset Manager will lead the development of asset lifecycle strategies, capital planning, performance monitoring, and continuous improvement initiatives aligned with regulatory obligations and London City Airport s mid- and long-term asset replacement strategy, including its journey toward net zero. Scope of Assets: The Asset Manager will be responsible for the end-to-end management of: HVAC systems and critical building services Airfield assets including runway systems, lighting, and support equipment Mechanical & Electrical (M&E) installations Terminal building fabric and infrastructure Critical life-safety and operational systems Airside and landside infrastructure assets Key Competencies: Strong technical knowledge of M&E systems, HVAC, building services, and critical airport infrastructure Aviation regulations including UK Reg (EU) No 139/2014, CAP781/168, and airport operator standards Proven experience in a senior asset management role within an airport or aviation environment Ability to manage assets within complex, live, safety-critical operational environments with minimal disruption Strong understanding of aviation regulations, airport operations, and airside safety protocols Proficiency with CAFM/CMMS systems, asset analytics, and data-driven decision-making Strong communication, leadership, stakeholder engagement, and stewardship capability Analytical and strategic thinker with strong financial and project management skills Qualifications & Experience Degree in Engineering, Building Services, Facilities Management, Asset Management, or related discipline preferred Aviation regulations including UK Reg (EU) No 139/2014, CAP781/168 and airport operator standards Previous experience working within an airport or aviation environment is essential, even if not current Extensive experience managing hard assets in complex, safety-critical environments Professional accreditation desirable (IAM, CIBSE, IWFM, Engineering Chartership) Strong knowledge of ISO 55000 asset management frameworks Understanding of Aviation Safety Management Systems (SMS) and regulatory compliance obligations Benefits Holiday Buy Scheme (purchase up to 1 additional week) Car Leasing Scheme Free Onsite Parking Private Medical Insurance (discounted family cover available) Medicash Cash Plan Gym Discounts Retail, Restaurant & Hotel Discounts Cycle to Work Scheme Season Ticket Loan Onsite Physiotherapist Employee Support & Wellbeing Services Airport Central Discount Website
Area Facilities Manager London £55,000 + Bonus Multi-Site Facilities Management Flexible Workspace Full-Time On-Site We're recruiting on behalf of one of London's most established and respected flexible workspace operators; a business known for exceptional buildings, strong sustainability credentials, and a premium customer experience. They are seeking an experienced Area Facilities Manager to take responsibility for a portfolio of sites across London. This is a fully site-based role. You'll be regularly travelling between locations, leading facilities operations on the ground, supporting site teams, and ensuring the highest standards of compliance, maintenance and building performance across the portfolio. This is not a first step into multi-site management. We're looking for someone who has already successfully managed multiple commercial properties and can confidently take ownership of a complex, fast-paced portfolio from day one. The Role Reporting into senior leadership, you'll be responsible for the operational performance, compliance and maintenance strategy across a cluster of London sites. Key responsibilities include: Full responsibility for planned and reactive maintenance across multiple locations Managing hard and soft FM services across the portfolio Ensuring full statutory, legal and regulatory compliance Leading health & safety, fire safety and risk management activities Managing service charge budgets and identifying cost efficiencies Overseeing contractor procurement, performance and compliance Supporting and developing site-based teams and technicians Working closely with Centre Managers and senior stakeholders Delivering facilities projects, refurbishments and fit-outs Maintaining CAFM systems, compliance records and reporting Driving consistency and operational excellence across all sites About You To be considered, you must have: A minimum of 3 years' experience managing multiple commercial properties/sites simultaneously Proven experience in a senior Facilities Management position Strong knowledge of both hard and soft FM services Experience managing contractors, suppliers and service partners Budget ownership and financial management experience Excellent knowledge of statutory compliance, building compliance and health & safety legislation Experience using CAFM systems and electronic compliance platforms The ability to operate independently across a dispersed portfolio Essential Qualifications NEBOSH IOSH Desirable Qualifications IWFM/BIFM qualification Mechanical, electrical or engineering qualification Experience within flexible workspace, serviced offices, commercial property or hospitality-led environments What's on Offer £55,000 basic salary Performance-related bonus Comprehensive benefits package Ongoing professional development and training Career progression within a growing and highly regarded operator The opportunity to play a key role within one of London's leading flexible workspace brands If you're an experienced multi-site Facilities Manager who enjoys being visible within your buildings, leading from the front and taking ownership of a portfolio, we'd love to hear from you.
Jun 13, 2026
Full time
Area Facilities Manager London £55,000 + Bonus Multi-Site Facilities Management Flexible Workspace Full-Time On-Site We're recruiting on behalf of one of London's most established and respected flexible workspace operators; a business known for exceptional buildings, strong sustainability credentials, and a premium customer experience. They are seeking an experienced Area Facilities Manager to take responsibility for a portfolio of sites across London. This is a fully site-based role. You'll be regularly travelling between locations, leading facilities operations on the ground, supporting site teams, and ensuring the highest standards of compliance, maintenance and building performance across the portfolio. This is not a first step into multi-site management. We're looking for someone who has already successfully managed multiple commercial properties and can confidently take ownership of a complex, fast-paced portfolio from day one. The Role Reporting into senior leadership, you'll be responsible for the operational performance, compliance and maintenance strategy across a cluster of London sites. Key responsibilities include: Full responsibility for planned and reactive maintenance across multiple locations Managing hard and soft FM services across the portfolio Ensuring full statutory, legal and regulatory compliance Leading health & safety, fire safety and risk management activities Managing service charge budgets and identifying cost efficiencies Overseeing contractor procurement, performance and compliance Supporting and developing site-based teams and technicians Working closely with Centre Managers and senior stakeholders Delivering facilities projects, refurbishments and fit-outs Maintaining CAFM systems, compliance records and reporting Driving consistency and operational excellence across all sites About You To be considered, you must have: A minimum of 3 years' experience managing multiple commercial properties/sites simultaneously Proven experience in a senior Facilities Management position Strong knowledge of both hard and soft FM services Experience managing contractors, suppliers and service partners Budget ownership and financial management experience Excellent knowledge of statutory compliance, building compliance and health & safety legislation Experience using CAFM systems and electronic compliance platforms The ability to operate independently across a dispersed portfolio Essential Qualifications NEBOSH IOSH Desirable Qualifications IWFM/BIFM qualification Mechanical, electrical or engineering qualification Experience within flexible workspace, serviced offices, commercial property or hospitality-led environments What's on Offer £55,000 basic salary Performance-related bonus Comprehensive benefits package Ongoing professional development and training Career progression within a growing and highly regarded operator The opportunity to play a key role within one of London's leading flexible workspace brands If you're an experienced multi-site Facilities Manager who enjoys being visible within your buildings, leading from the front and taking ownership of a portfolio, we'd love to hear from you.
Are you a proactive and organised individual with a knack for ensuring that everything runs smoothly? Do you have a passion for facilities and a customer-focused mindset? If so, we have an exciting opportunity for you! Job Title: Facilities Assistant Contract Type: 12 month Fixed Term Contract - with potential for permanent position Salary: 27,000 - 28,000 Location: Birmingham city centre, with some travel to Solihull and West Midlands offices. Culture: Friendly, supportive, collaborative, hardworking, fast paced, busy, great office environment! Benefits: 24 days annual leave (plus 3 days for Christmas shut down), Private health cover, supportive team and excellent training. We are currently seeking a Facilities Assistant to join our client on a 12-month fixed-term contract . Based primarily in Birmingham City Centre with some travel to two other sites based within the West Midlands. What You'll Be Doing: As a Facilities Assistant, your key responsibilities will include: Facilities Support : Assist in maintaining the office, performing equipment checks, and handling day-to-day operational tasks to ensure everything runs seamlessly. Office Hospitality : Get ready to prepare meeting rooms, provide refreshments, and create a welcoming environment for all visitors and staff. Archiving Wills : Take charge of organising, filing, and securely managing both digital and paper files. Reception Cover : Be the friendly face of the office by providing front desk support, answering calls, and greeting visitors with a smile. Support the Facilities Manager : Collaborate on various projects, administrative tasks, and overall office coordination to help keep our operations efficient. What We're Looking For: To be successful in this role, you will need: A full UK driving licence to travel between our offices using the company car pool. The ability to work onsite across multiple locations in Birmingham and Solihull. A flexible, organised, proactive, and customer-focused attitude. Strong communication skills and the ability to manage multiple tasks efficiently. If you're ready to bring your skills and enthusiasm to the team, we want to hear from you! This is a great opportunity to make a positive impact in a supportive and professional setting. Don't miss out! Apply today to take the next step in your career as a Facilities Assistant. We can't wait to meet you! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 12, 2026
Contractor
Are you a proactive and organised individual with a knack for ensuring that everything runs smoothly? Do you have a passion for facilities and a customer-focused mindset? If so, we have an exciting opportunity for you! Job Title: Facilities Assistant Contract Type: 12 month Fixed Term Contract - with potential for permanent position Salary: 27,000 - 28,000 Location: Birmingham city centre, with some travel to Solihull and West Midlands offices. Culture: Friendly, supportive, collaborative, hardworking, fast paced, busy, great office environment! Benefits: 24 days annual leave (plus 3 days for Christmas shut down), Private health cover, supportive team and excellent training. We are currently seeking a Facilities Assistant to join our client on a 12-month fixed-term contract . Based primarily in Birmingham City Centre with some travel to two other sites based within the West Midlands. What You'll Be Doing: As a Facilities Assistant, your key responsibilities will include: Facilities Support : Assist in maintaining the office, performing equipment checks, and handling day-to-day operational tasks to ensure everything runs seamlessly. Office Hospitality : Get ready to prepare meeting rooms, provide refreshments, and create a welcoming environment for all visitors and staff. Archiving Wills : Take charge of organising, filing, and securely managing both digital and paper files. Reception Cover : Be the friendly face of the office by providing front desk support, answering calls, and greeting visitors with a smile. Support the Facilities Manager : Collaborate on various projects, administrative tasks, and overall office coordination to help keep our operations efficient. What We're Looking For: To be successful in this role, you will need: A full UK driving licence to travel between our offices using the company car pool. The ability to work onsite across multiple locations in Birmingham and Solihull. A flexible, organised, proactive, and customer-focused attitude. Strong communication skills and the ability to manage multiple tasks efficiently. If you're ready to bring your skills and enthusiasm to the team, we want to hear from you! This is a great opportunity to make a positive impact in a supportive and professional setting. Don't miss out! Apply today to take the next step in your career as a Facilities Assistant. We can't wait to meet you! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Role: Service Manager Location: Chetwynd Barracks, Nottinghamshire Salary: Up to 42,000 + Benefits Contract: Permanent, Full Time The Opportunity We are recruiting for an experienced Service Manager to oversee the delivery of maintenance and engineering services across a large and diverse estate. This is an excellent opportunity for a technically minded leader with experience in facilities management, engineering maintenance, construction, or infrastructure environments. The successful candidate will play a key role in ensuring the safe, compliant, and efficient delivery of planned and reactive maintenance activities while managing operational teams, contractors, and client relationships. The Role As Service Manager, you will be responsible for the day-to-day management of maintenance operations, ensuring all works are completed safely, on time, within budget, and to the required quality standards. Key responsibilities include: Managing the delivery of planned preventative maintenance (PPM), reactive maintenance, and minor project works. Ensuring compliance with statutory legislation, health and safety regulations, and site-specific requirements. Leading and coordinating internal teams and subcontractors to deliver high-quality services. Reviewing Risk Assessments and Method Statements (RAMS) and ensuring safe systems of work are implemented. Conducting site inspections and quality audits to maintain operational standards. Managing compliance activities relating to areas such as Legionella, Asbestos, Confined Spaces, and other critical building safety requirements. Maintaining accurate records through CAFM and asset management systems. Building strong relationships with clients, stakeholders, and end users, acting as a key point of contact for operational matters. Managing budgets, monitoring performance, controlling risks, and supporting future maintenance planning. Driving continuous improvement initiatives, sustainability objectives, and a strong health and safety culture. About You To be successful in this role, you will have: Experience managing planned and reactive maintenance services within facilities management, engineering, construction, defence, or property maintenance environments. Strong leadership skills with experience managing operational teams, subcontractors, and multiple workstreams. Excellent communication and stakeholder management abilities. A proactive approach to problem solving and decision making. Experience managing compliance and statutory maintenance requirements. Strong organisational skills with the ability to prioritise workloads and deliver against service targets. Good IT skills, including Microsoft Excel, Word, and CAFM systems. Qualifications & Experience Essential: Experience in either Mechanical or Electrical fields - candidates need to be experience managing hard services facilities Management-level Health & Safety qualification such as SMSTS. Proven experience managing maintenance operations and small construction or engineering projects. Desirable: Experience within defence, government, or highly regulated environments. Knowledge of statutory compliance disciplines including Legionella, Asbestos, and Confined Spaces. Experience undertaking Authorised Person or Responsible Person duties. Willingness to participate in an out-of-hours on-call rota. Benefits Salary up to 42,000 25 days annual leave Private medical cover Company pension scheme Life assurance Ongoing training and professional development opportunities This is an excellent opportunity for an ambitious maintenance, facilities, or engineering professional looking to take the next step into a leadership role with responsibility for service delivery across a complex and challenging estate.
Jun 12, 2026
Full time
Role: Service Manager Location: Chetwynd Barracks, Nottinghamshire Salary: Up to 42,000 + Benefits Contract: Permanent, Full Time The Opportunity We are recruiting for an experienced Service Manager to oversee the delivery of maintenance and engineering services across a large and diverse estate. This is an excellent opportunity for a technically minded leader with experience in facilities management, engineering maintenance, construction, or infrastructure environments. The successful candidate will play a key role in ensuring the safe, compliant, and efficient delivery of planned and reactive maintenance activities while managing operational teams, contractors, and client relationships. The Role As Service Manager, you will be responsible for the day-to-day management of maintenance operations, ensuring all works are completed safely, on time, within budget, and to the required quality standards. Key responsibilities include: Managing the delivery of planned preventative maintenance (PPM), reactive maintenance, and minor project works. Ensuring compliance with statutory legislation, health and safety regulations, and site-specific requirements. Leading and coordinating internal teams and subcontractors to deliver high-quality services. Reviewing Risk Assessments and Method Statements (RAMS) and ensuring safe systems of work are implemented. Conducting site inspections and quality audits to maintain operational standards. Managing compliance activities relating to areas such as Legionella, Asbestos, Confined Spaces, and other critical building safety requirements. Maintaining accurate records through CAFM and asset management systems. Building strong relationships with clients, stakeholders, and end users, acting as a key point of contact for operational matters. Managing budgets, monitoring performance, controlling risks, and supporting future maintenance planning. Driving continuous improvement initiatives, sustainability objectives, and a strong health and safety culture. About You To be successful in this role, you will have: Experience managing planned and reactive maintenance services within facilities management, engineering, construction, defence, or property maintenance environments. Strong leadership skills with experience managing operational teams, subcontractors, and multiple workstreams. Excellent communication and stakeholder management abilities. A proactive approach to problem solving and decision making. Experience managing compliance and statutory maintenance requirements. Strong organisational skills with the ability to prioritise workloads and deliver against service targets. Good IT skills, including Microsoft Excel, Word, and CAFM systems. Qualifications & Experience Essential: Experience in either Mechanical or Electrical fields - candidates need to be experience managing hard services facilities Management-level Health & Safety qualification such as SMSTS. Proven experience managing maintenance operations and small construction or engineering projects. Desirable: Experience within defence, government, or highly regulated environments. Knowledge of statutory compliance disciplines including Legionella, Asbestos, and Confined Spaces. Experience undertaking Authorised Person or Responsible Person duties. Willingness to participate in an out-of-hours on-call rota. Benefits Salary up to 42,000 25 days annual leave Private medical cover Company pension scheme Life assurance Ongoing training and professional development opportunities This is an excellent opportunity for an ambitious maintenance, facilities, or engineering professional looking to take the next step into a leadership role with responsibility for service delivery across a complex and challenging estate.
