Whitehouse Construction is a well-established and growing civil engineering SME delivering high-quality infrastructure and construction projects across the Midlands and beyond. We work in partnership with a range of blue-chip and public sector clients, including the Environment Agency, Severn Trent Water, Manchester Airport Group, and National Grid Electricity Distribution. Our reputation is built on technical competence, collaborative delivery, and a strong commitment to safety, quality and environmental responsibility. As a business, we value our people and actively promote a supportive, inclusive and forward-thinking working environment. The Role We are seeking an experienced Site Manager to join our delivery team on a permanent basis. The role will involve managing civil engineering projects across the Greater Midlands, taking full responsibility for site operations, safety, programme delivery and team leadership. This is an excellent opportunity for a motivated individual who enjoys working in a hands-on, operational role and wants to be part of a business where their contribution genuinely matters. Key Responsibilities Lead and manage site activities to ensure projects are delivered safely, efficiently and to a high standard of quality. Take ownership of Safety, Health, Environment and Quality (SHEQ) performance on site, ensuring full compliance at all times. Deliver projects in line with our triple ISO-accredited management systems and company procedures. Contribute to early contractor involvement (ECI), problem-solving and innovative approaches to construction delivery. Monitor progress against programmes, producing accurate weekly returns and supporting monthly reporting. Manage costs at site level, including forecasting, variations and supporting commercial controls. Coordinate with project managers, site engineers, commercial teams and supply chain partners to maximise productivity and performance. Maintain positive relationships with clients, stakeholders and the wider project team. About You The ideal candidate will be a confident and proactive Site Manager with strong leadership and organisational skills, who thrives in a busy, delivery-focused environment. You will have: Strong leadership skills with the ability to motivate and manage site teams effectively. A good understanding of contractual and commercial awareness at site level. The ability to work methodically within structured, process-driven systems. Strong communication skills and confidence working with clients and internal teams. Competent IT skills, including the Microsoft Office suite. A full, clean UK driving license (essential). A valid CSCS card. What We Offer A permanent role within a stable and growing SME. Professional Development: Opportunities for ongoing training, career development, and progression within a growing company. Exposure to a diverse range of high-profile civil engineering projects. A supportive management team and collaborative working culture. Competitive Salary & Benefits: An attractive remuneration package, including competitive salary, bonus scheme, and comprehensive benefits such as sickness income protection, health and wellbeing programme, electric car scheme etc. Company pension. Equal opportunities employment, welcoming applications from all sections of the community.
Apr 18, 2026
Full time
Whitehouse Construction is a well-established and growing civil engineering SME delivering high-quality infrastructure and construction projects across the Midlands and beyond. We work in partnership with a range of blue-chip and public sector clients, including the Environment Agency, Severn Trent Water, Manchester Airport Group, and National Grid Electricity Distribution. Our reputation is built on technical competence, collaborative delivery, and a strong commitment to safety, quality and environmental responsibility. As a business, we value our people and actively promote a supportive, inclusive and forward-thinking working environment. The Role We are seeking an experienced Site Manager to join our delivery team on a permanent basis. The role will involve managing civil engineering projects across the Greater Midlands, taking full responsibility for site operations, safety, programme delivery and team leadership. This is an excellent opportunity for a motivated individual who enjoys working in a hands-on, operational role and wants to be part of a business where their contribution genuinely matters. Key Responsibilities Lead and manage site activities to ensure projects are delivered safely, efficiently and to a high standard of quality. Take ownership of Safety, Health, Environment and Quality (SHEQ) performance on site, ensuring full compliance at all times. Deliver projects in line with our triple ISO-accredited management systems and company procedures. Contribute to early contractor involvement (ECI), problem-solving and innovative approaches to construction delivery. Monitor progress against programmes, producing accurate weekly returns and supporting monthly reporting. Manage costs at site level, including forecasting, variations and supporting commercial controls. Coordinate with project managers, site engineers, commercial teams and supply chain partners to maximise productivity and performance. Maintain positive relationships with clients, stakeholders and the wider project team. About You The ideal candidate will be a confident and proactive Site Manager with strong leadership and organisational skills, who thrives in a busy, delivery-focused environment. You will have: Strong leadership skills with the ability to motivate and manage site teams effectively. A good understanding of contractual and commercial awareness at site level. The ability to work methodically within structured, process-driven systems. Strong communication skills and confidence working with clients and internal teams. Competent IT skills, including the Microsoft Office suite. A full, clean UK driving license (essential). A valid CSCS card. What We Offer A permanent role within a stable and growing SME. Professional Development: Opportunities for ongoing training, career development, and progression within a growing company. Exposure to a diverse range of high-profile civil engineering projects. A supportive management team and collaborative working culture. Competitive Salary & Benefits: An attractive remuneration package, including competitive salary, bonus scheme, and comprehensive benefits such as sickness income protection, health and wellbeing programme, electric car scheme etc. Company pension. Equal opportunities employment, welcoming applications from all sections of the community.
Corporate Events Manager required to plan and execute in person corporate events and trade shows, from venue choice to successful delivery within budgets and timelines. Requirements Corporate event planning or coordination commercial experience of high profile physical and virtual tradeshows, conferences in business to business environments. Corporate event planning and logistics experience, ideally within the technology, energy or Oil and Gas industries. Project management skills, attention to details to support success and efficiency Degree in marketing, communications or related subject. MS Power Point and MS Excel Up to 30% international travel in this role. Responsibilities Understanding the requirements for every event and trade show. Oversee event administration such as contracts, payments to suppliers, internal approvals and reporting. Research vendors and make selections based on their creativity, quality, and cost Day to day of events and programs, including order placements, vendor monitoring, travel planning, restaurant reservations, attendee participation, registration counts, RSVP tracking, and issues resolution. Lead on-site event end-to-end
Apr 18, 2026
Full time
Corporate Events Manager required to plan and execute in person corporate events and trade shows, from venue choice to successful delivery within budgets and timelines. Requirements Corporate event planning or coordination commercial experience of high profile physical and virtual tradeshows, conferences in business to business environments. Corporate event planning and logistics experience, ideally within the technology, energy or Oil and Gas industries. Project management skills, attention to details to support success and efficiency Degree in marketing, communications or related subject. MS Power Point and MS Excel Up to 30% international travel in this role. Responsibilities Understanding the requirements for every event and trade show. Oversee event administration such as contracts, payments to suppliers, internal approvals and reporting. Research vendors and make selections based on their creativity, quality, and cost Day to day of events and programs, including order placements, vendor monitoring, travel planning, restaurant reservations, attendee participation, registration counts, RSVP tracking, and issues resolution. Lead on-site event end-to-end
Complaints Customer Service Supervisor (Team Leader) - BFSI Location: Birmingham, Belfast, Newtownards or WAHA Hours: 40 hours per week - Fully Flex Salary: 30K Per Year Number of positions - 2 Job Summary / Overview Main responsibilities of the role include leading a team of Complaints Handlers who are responsible for thorough investigations, management and resolution of end to end customer complaints. You will be responsible for delivering your teams performance and driving quality assurance in line with company and the Financial Conduct Authority processes and standards. Your role will also focus on coaching, motivation and team productivity while providing feedback and insight on complaints root cause and recommending solutions to help reduce complaints volumes to all stakeholders. As the Complaints Team Leader, you will also be responsible for delivering performance and employee engagement, which will in turn drive customer and client satisfaction. We are looking for an individual who will deliver a positive, productive and engaging team culture with the ability to lead, inspire, motivate, coach and support people to deliver exceptional levels when delivering correct outcomes for our customers To ensure your team provide best in class customer service through excellent communication skills, both verbally and in writing. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Ensure your team deliver an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Continually review and measure productivity and quality assurance against required standards, taking any necessary action to improve performance and capability Liaise with Ops Manager within the company and client, providing regular reporting and analysis relating to the activity within your team Be point of escalation for all escalated complaints Communicate accurately and professionally with the ability to make informed decisions Ensure any material operational and conduct risks are identified, raised and managed in accordance with process and standards Identify root cause and have the ability to report and recommend any actions for continuous improvement Maintain effective control of all aspects of people processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Main Job Requirements Minimum 1 years' experience of complaint handling within a Financial Services organisation, and minimum 1 year in management role Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar, specific to formal complaints Is able to demonstrate experience in complex, regulated customer service environment Can confidently manage assigned workloads at a team level Able to prioritise workloads to meet targets and timelines Required Skills Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling Passionate about people engagement and delivering excellent customer service Attention to detail Is able to demonstrate excellent communication skills both verbally and in writing Comprehensive technical/computer skills Identifying RCA complaints types and actioning possible solutions to reduce said complaints Competencies and Specific Skills People focused Is charismatic and engaging Excellent communication and influencing skills Advanced relationship building and stakeholder management skills Advanced levels of resilience and focus Self-motivated and can motivate others, with can-do attitude
Apr 18, 2026
Full time
Complaints Customer Service Supervisor (Team Leader) - BFSI Location: Birmingham, Belfast, Newtownards or WAHA Hours: 40 hours per week - Fully Flex Salary: 30K Per Year Number of positions - 2 Job Summary / Overview Main responsibilities of the role include leading a team of Complaints Handlers who are responsible for thorough investigations, management and resolution of end to end customer complaints. You will be responsible for delivering your teams performance and driving quality assurance in line with company and the Financial Conduct Authority processes and standards. Your role will also focus on coaching, motivation and team productivity while providing feedback and insight on complaints root cause and recommending solutions to help reduce complaints volumes to all stakeholders. As the Complaints Team Leader, you will also be responsible for delivering performance and employee engagement, which will in turn drive customer and client satisfaction. We are looking for an individual who will deliver a positive, productive and engaging team culture with the ability to lead, inspire, motivate, coach and support people to deliver exceptional levels when delivering correct outcomes for our customers To ensure your team provide best in class customer service through excellent communication skills, both verbally and in writing. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Ensure your team deliver an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Continually review and measure productivity and quality assurance against required standards, taking any necessary action to improve performance and capability Liaise with Ops Manager within the company and client, providing regular reporting and analysis relating to the activity within your team Be point of escalation for all escalated complaints Communicate accurately and professionally with the ability to make informed decisions Ensure any material operational and conduct risks are identified, raised and managed in accordance with process and standards Identify root cause and have the ability to report and recommend any actions for continuous improvement Maintain effective control of all aspects of people processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Main Job Requirements Minimum 1 years' experience of complaint handling within a Financial Services organisation, and minimum 1 year in management role Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar, specific to formal complaints Is able to demonstrate experience in complex, regulated customer service environment Can confidently manage assigned workloads at a team level Able to prioritise workloads to meet targets and timelines Required Skills Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling Passionate about people engagement and delivering excellent customer service Attention to detail Is able to demonstrate excellent communication skills both verbally and in writing Comprehensive technical/computer skills Identifying RCA complaints types and actioning possible solutions to reduce said complaints Competencies and Specific Skills People focused Is charismatic and engaging Excellent communication and influencing skills Advanced relationship building and stakeholder management skills Advanced levels of resilience and focus Self-motivated and can motivate others, with can-do attitude
Complaints Customer Service Supervisor (Team Leader) - BFSI Location: Birmingham, Belfast, Newtownards or WAHA Hours: 40 hours per week - Fully Flex Salary: 30K Per Year Number of positions - 2 Job Summary / Overview Main responsibilities of the role include leading a team of Complaints Handlers who are responsible for thorough investigations, management and resolution of end to end customer complaints. You will be responsible for delivering your teams performance and driving quality assurance in line with company and the Financial Conduct Authority processes and standards. Your role will also focus on coaching, motivation and team productivity while providing feedback and insight on complaints root cause and recommending solutions to help reduce complaints volumes to all stakeholders. As the Complaints Team Leader, you will also be responsible for delivering performance and employee engagement, which will in turn drive customer and client satisfaction. We are looking for an individual who will deliver a positive, productive and engaging team culture with the ability to lead, inspire, motivate, coach and support people to deliver exceptional levels when delivering correct outcomes for our customers To ensure your team provide best in class customer service through excellent communication skills, both verbally and in writing. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Ensure your team deliver an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Continually review and measure productivity and quality assurance against required standards, taking any necessary action to improve performance and capability Liaise with Ops Manager within the company and client, providing regular reporting and analysis relating to the activity within your team Be point of escalation for all escalated complaints Communicate accurately and professionally with the ability to make informed decisions Ensure any material operational and conduct risks are identified, raised and managed in accordance with process and standards Identify root cause and have the ability to report and recommend any actions for continuous improvement Maintain effective control of all aspects of people processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Main Job Requirements Minimum 1 years' experience of complaint handling within a Financial Services organisation, and minimum 1 year in management role Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar, specific to formal complaints Is able to demonstrate experience in complex, regulated customer service environment Can confidently manage assigned workloads at a team level Able to prioritise workloads to meet targets and timelines Required Skills Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling Passionate about people engagement and delivering excellent customer service Attention to detail Is able to demonstrate excellent communication skills both verbally and in writing Comprehensive technical/computer skills Identifying RCA complaints types and actioning possible solutions to reduce said complaints Competencies and Specific Skills People focused Is charismatic and engaging Excellent communication and influencing skills Advanced relationship building and stakeholder management skills Advanced levels of resilience and focus Self-motivated and can motivate others, with can-do attitude
Apr 18, 2026
Full time
Complaints Customer Service Supervisor (Team Leader) - BFSI Location: Birmingham, Belfast, Newtownards or WAHA Hours: 40 hours per week - Fully Flex Salary: 30K Per Year Number of positions - 2 Job Summary / Overview Main responsibilities of the role include leading a team of Complaints Handlers who are responsible for thorough investigations, management and resolution of end to end customer complaints. You will be responsible for delivering your teams performance and driving quality assurance in line with company and the Financial Conduct Authority processes and standards. Your role will also focus on coaching, motivation and team productivity while providing feedback and insight on complaints root cause and recommending solutions to help reduce complaints volumes to all stakeholders. As the Complaints Team Leader, you will also be responsible for delivering performance and employee engagement, which will in turn drive customer and client satisfaction. We are looking for an individual who will deliver a positive, productive and engaging team culture with the ability to lead, inspire, motivate, coach and support people to deliver exceptional levels when delivering correct outcomes for our customers To ensure your team provide best in class customer service through excellent communication skills, both verbally and in writing. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Ensure your team deliver an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Continually review and measure productivity and quality assurance against required standards, taking any necessary action to improve performance and capability Liaise with Ops Manager within the company and client, providing regular reporting and analysis relating to the activity within your team Be point of escalation for all escalated complaints Communicate accurately and professionally with the ability to make informed decisions Ensure any material operational and conduct risks are identified, raised and managed in accordance with process and standards Identify root cause and have the ability to report and recommend any actions for continuous improvement Maintain effective control of all aspects of people processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Main Job Requirements Minimum 1 years' experience of complaint handling within a Financial Services organisation, and minimum 1 year in management role Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar, specific to formal complaints Is able to demonstrate experience in complex, regulated customer service environment Can confidently manage assigned workloads at a team level Able to prioritise workloads to meet targets and timelines Required Skills Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling Passionate about people engagement and delivering excellent customer service Attention to detail Is able to demonstrate excellent communication skills both verbally and in writing Comprehensive technical/computer skills Identifying RCA complaints types and actioning possible solutions to reduce said complaints Competencies and Specific Skills People focused Is charismatic and engaging Excellent communication and influencing skills Advanced relationship building and stakeholder management skills Advanced levels of resilience and focus Self-motivated and can motivate others, with can-do attitude
At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site We're looking for a proactive and organised Ad Operations Executive to help manage and improve our marketing technology and processes. You'll work closely with Marketing, Product and Technology teams to make sure our marketing tools run smoothly and support business growth. This role is a mix of planning, problem-solving and hands-on work. You'll gather requirements from marketing, improve systems where possible yourself, and collaborate with developers when needed. You'll play an important role in improving automation, customer experience and performance tracking across the business. Responsibilities: Managing and improving key marketing platforms such as: Consent Management Platform (CMP), Analytics/reporting tools (GA4, Looker, etc.), Braze (CRM/automation), Google Tag Manager, Google Ad Manager (onsite banners), CMS Defining and managing a roadmap for marketing technology improvements Gathering requirements from marketing teams and turning them into clear, prioritised actions Working with CRM and data teams to improve segmentation, triggers, personalisation and customer journeys Identifying automation opportunities to reduce manual work and improve efficiency Ensuring consent and data collection processes meet regulatory requirements Improving tracking, attribution, data quality and reporting Troubleshooting issues across tracking, integration and marketing tools Communicating clearly with stakeholders about progress, risks and upcoming changes What we're looking for 3-5+ years' experience in marketing operations, marketing technology or digital marketing Hands-on experience with tools such as: Consent Management Platforms, Analytics/reporting tools (GA4, Looker, Data Studio, etc.), Google Tag Manager, Braze or similar CRM/automation tools, CMS platforms and onsite personalisation tools Good understanding of tracking, pixels, attribution and data layers Experience building and improving marketing automation workflows and customer journeys Strong analytical and problem-solving skills Comfortable working with technical teams (engineering, data) and commercial teams Understanding of GDPR, consent frameworks and responsible data use Ability to manage multiple priorities in a fast-paced environment We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
Apr 18, 2026
Full time
At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site We're looking for a proactive and organised Ad Operations Executive to help manage and improve our marketing technology and processes. You'll work closely with Marketing, Product and Technology teams to make sure our marketing tools run smoothly and support business growth. This role is a mix of planning, problem-solving and hands-on work. You'll gather requirements from marketing, improve systems where possible yourself, and collaborate with developers when needed. You'll play an important role in improving automation, customer experience and performance tracking across the business. Responsibilities: Managing and improving key marketing platforms such as: Consent Management Platform (CMP), Analytics/reporting tools (GA4, Looker, etc.), Braze (CRM/automation), Google Tag Manager, Google Ad Manager (onsite banners), CMS Defining and managing a roadmap for marketing technology improvements Gathering requirements from marketing teams and turning them into clear, prioritised actions Working with CRM and data teams to improve segmentation, triggers, personalisation and customer journeys Identifying automation opportunities to reduce manual work and improve efficiency Ensuring consent and data collection processes meet regulatory requirements Improving tracking, attribution, data quality and reporting Troubleshooting issues across tracking, integration and marketing tools Communicating clearly with stakeholders about progress, risks and upcoming changes What we're looking for 3-5+ years' experience in marketing operations, marketing technology or digital marketing Hands-on experience with tools such as: Consent Management Platforms, Analytics/reporting tools (GA4, Looker, Data Studio, etc.), Google Tag Manager, Braze or similar CRM/automation tools, CMS platforms and onsite personalisation tools Good understanding of tracking, pixels, attribution and data layers Experience building and improving marketing automation workflows and customer journeys Strong analytical and problem-solving skills Comfortable working with technical teams (engineering, data) and commercial teams Understanding of GDPR, consent frameworks and responsible data use Ability to manage multiple priorities in a fast-paced environment We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.
Mechanical Design Engineer Required Milton Keynes We are seeking a talented and motivated Mechanical Engineer to join the R&D department, supporting the global group in all new and improving current product roadmap. In this role, you will be responsible for the mechanical design, product build, and testing of new innovative ideas from concept to production. Our overarching goal is to remain industry leaders by staying ahead of the competition. You will play a crucial role in supporting both custom projects and new product development initiatives. Your responsibilities include developing concept designs to pre-production release, reviewing the current product range, and identifying improvements. Additionally, you will actively contribute to daily projects, working on bespoke designs that meet customer requirements and drive our organization's growth. PRINCIPAL DUTIES AND RESPONSIBILITIES: New Product Development (NPD): Work closely with Design and Development manager to translate product visions to life . Utilize engineering principles and innovative thinking to generate new mechanical solutions. Conduct analysis and simulations to validate design feasibility and performance. Collaborate with internal teams to prototype, test, and validate new product designs. Support the transition of new products from the development phase to manufacturing, ensuring seamless integration and efficient production processes. Monitor and evaluate product performance, conducting root cause analysis and implementing design improvements as needed. Custom Project Support: Collaborate with internal stakeholders to understand project requirements, constraints, and objectives. Conduct feasibility studies and technical evaluations to determine the viability and optimal design approach for custom projects. Develop conceptual and detailed designs using Solidworks. Create and review engineering drawings, specifications, and documentation to ensure accuracy and compliance with standards and regulations. Collaborate with cross-functional teams, including manufacturing, procurement, and quality assurance, to ensure smooth project execution. Participate in design reviews, meetings, and customer presentations to gather feedback and incorporate necessary changes. Project Design Management: Track project progress, identify risks, and implement effective mitigation strategies to ensure timely and successful project completion. Coordinate resources and communicate project status updates to internal teams and external stakeholders. Assist with project documentation, including design files, specifications, and reports. Create fully detailed, tested and profitable Solution Specifications for manufacturing. Typically this will include: 3D CAD models Fully dimensioned engineering production drawings (where applicable) Engineering drawings to BS8888/ISO standards. Assembly drawings Required Skills: Mechanical Engineering design experience, with proven projects taken from design to delivery. Excellent Solidworks skills. Good IT skills. Minimum of two years' experience of developing new products from concept to production. Knowledge of manufacturing processes including Plastic moulding, CNC machining, Casting and Sheet metal forming. Data management skills using Solidworks PDM Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Apr 18, 2026
Full time
Mechanical Design Engineer Required Milton Keynes We are seeking a talented and motivated Mechanical Engineer to join the R&D department, supporting the global group in all new and improving current product roadmap. In this role, you will be responsible for the mechanical design, product build, and testing of new innovative ideas from concept to production. Our overarching goal is to remain industry leaders by staying ahead of the competition. You will play a crucial role in supporting both custom projects and new product development initiatives. Your responsibilities include developing concept designs to pre-production release, reviewing the current product range, and identifying improvements. Additionally, you will actively contribute to daily projects, working on bespoke designs that meet customer requirements and drive our organization's growth. PRINCIPAL DUTIES AND RESPONSIBILITIES: New Product Development (NPD): Work closely with Design and Development manager to translate product visions to life . Utilize engineering principles and innovative thinking to generate new mechanical solutions. Conduct analysis and simulations to validate design feasibility and performance. Collaborate with internal teams to prototype, test, and validate new product designs. Support the transition of new products from the development phase to manufacturing, ensuring seamless integration and efficient production processes. Monitor and evaluate product performance, conducting root cause analysis and implementing design improvements as needed. Custom Project Support: Collaborate with internal stakeholders to understand project requirements, constraints, and objectives. Conduct feasibility studies and technical evaluations to determine the viability and optimal design approach for custom projects. Develop conceptual and detailed designs using Solidworks. Create and review engineering drawings, specifications, and documentation to ensure accuracy and compliance with standards and regulations. Collaborate with cross-functional teams, including manufacturing, procurement, and quality assurance, to ensure smooth project execution. Participate in design reviews, meetings, and customer presentations to gather feedback and incorporate necessary changes. Project Design Management: Track project progress, identify risks, and implement effective mitigation strategies to ensure timely and successful project completion. Coordinate resources and communicate project status updates to internal teams and external stakeholders. Assist with project documentation, including design files, specifications, and reports. Create fully detailed, tested and profitable Solution Specifications for manufacturing. Typically this will include: 3D CAD models Fully dimensioned engineering production drawings (where applicable) Engineering drawings to BS8888/ISO standards. Assembly drawings Required Skills: Mechanical Engineering design experience, with proven projects taken from design to delivery. Excellent Solidworks skills. Good IT skills. Minimum of two years' experience of developing new products from concept to production. Knowledge of manufacturing processes including Plastic moulding, CNC machining, Casting and Sheet metal forming. Data management skills using Solidworks PDM Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Job Title: Corporate Receptionist Location: City of London Salary: £32,500 + bonus + excellent benefits Overview Reporting to the Senior Client & Hospitality Services Manager, this Corporate Receptionist role is a pivotal front-of-house position within a corporate environment. As the first point of contact for visitors and clients both in person and over the phone you will play a key role in creating a lasting first impression through exceptional customer service and professionalism. Working as part of a professional team of four, you will support the smooth day-to-day running of the client floor, always ensuring a seamless and high-quality experience. Key Responsibilities In this varied and hands-on role, responsibilities will include: Meeting and greeting visitors and clients in a professional and welcoming manner, offering refreshments where required Delivering excellent customer service when handling telephone enquiries and managing front-of-house interactions Maintaining a clean, organised, and professional environment across reception and client meeting areas Managing meeting room bookings using the Manhattan booking system, liaising with hosts to confirm meeting requirements in advance Coordinating client requests and ensuring all arrangements are delivered to a high standard Adhering to security procedures, including issuing, recording, and tracking visitor access passes Handling queries or complaints calmly and professionally, escalating where appropriate Setting up and supporting conference room technology, including laptops, screens, and projectors Preparing and maintaining refreshments across client and collaboration spaces Adjusting room layouts in line with client specifications Booking taxis and car services for clients Providing administrative support to the wider business support team and assisting with ad hoc tasks as required Collaborating with the Junior Facilities Manager on office-related projects and tasks Working Hours This role operates on a flexible shift pattern in line with business needs. Reception coverage is required between 07:30 and 20:30, with current shift patterns including: 07 30 08 30 09 30 11 00 Please note that shift patterns are subject to change depending on business requirements, so flexibility is essential. About You Immaculately presented with a polished, tip-top approach to service Flexible and adaptable, with a willingness to support across a variety of tasks and shift patterns Strong communication and interpersonal skills Proactive, organised, and able to multitask in a fast-paced environment Calm and professional under pressure Previous experience within a corporate, legal, or professional services environment is advantageous Additional Information You will be part of a professional and supportive team of four A uniform will be provided following successful completion of probation Competitive salary, bonus scheme, and excellent benefits package Please note, this job description is not exhaustive, and you will be expected to undertake any reasonable additional duties as required. What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Apr 18, 2026
Full time
Job Title: Corporate Receptionist Location: City of London Salary: £32,500 + bonus + excellent benefits Overview Reporting to the Senior Client & Hospitality Services Manager, this Corporate Receptionist role is a pivotal front-of-house position within a corporate environment. As the first point of contact for visitors and clients both in person and over the phone you will play a key role in creating a lasting first impression through exceptional customer service and professionalism. Working as part of a professional team of four, you will support the smooth day-to-day running of the client floor, always ensuring a seamless and high-quality experience. Key Responsibilities In this varied and hands-on role, responsibilities will include: Meeting and greeting visitors and clients in a professional and welcoming manner, offering refreshments where required Delivering excellent customer service when handling telephone enquiries and managing front-of-house interactions Maintaining a clean, organised, and professional environment across reception and client meeting areas Managing meeting room bookings using the Manhattan booking system, liaising with hosts to confirm meeting requirements in advance Coordinating client requests and ensuring all arrangements are delivered to a high standard Adhering to security procedures, including issuing, recording, and tracking visitor access passes Handling queries or complaints calmly and professionally, escalating where appropriate Setting up and supporting conference room technology, including laptops, screens, and projectors Preparing and maintaining refreshments across client and collaboration spaces Adjusting room layouts in line with client specifications Booking taxis and car services for clients Providing administrative support to the wider business support team and assisting with ad hoc tasks as required Collaborating with the Junior Facilities Manager on office-related projects and tasks Working Hours This role operates on a flexible shift pattern in line with business needs. Reception coverage is required between 07:30 and 20:30, with current shift patterns including: 07 30 08 30 09 30 11 00 Please note that shift patterns are subject to change depending on business requirements, so flexibility is essential. About You Immaculately presented with a polished, tip-top approach to service Flexible and adaptable, with a willingness to support across a variety of tasks and shift patterns Strong communication and interpersonal skills Proactive, organised, and able to multitask in a fast-paced environment Calm and professional under pressure Previous experience within a corporate, legal, or professional services environment is advantageous Additional Information You will be part of a professional and supportive team of four A uniform will be provided following successful completion of probation Competitive salary, bonus scheme, and excellent benefits package Please note, this job description is not exhaustive, and you will be expected to undertake any reasonable additional duties as required. What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. What You Need to Do Now: If this sounds like the role for you, don t wait - apply today with your up-to-date CV! If it s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Section Leader (Days or Nights) Salary: Competitive salary Benefits: Company share save scheme, Pension, Life insurance up to 4x salary Location: Spalding Ways of Working: Site based Hours of work: Please see below Contract Type: Permanent Available Positions are: Deli: 3's & 2's, 06.00-18.00, or 18.00-06.00 Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Spalding is a vibrant hub where over 1,470 colleagues bring handcrafted sandwich wraps, salads, dips, soups, sauces, and mayonnaise to life across three manufacturing facilities and a distribution centre. What you'll be doing Reporting to a Production Manager, you will manage, organise and control all activities within the factory. You will assign and organise staff alongside managing productivity and performance ensuring the achievement of the required service levels and performance results. Accountabilities: You will walk the floor of the production area and manage start-up procedures, receiving a handover from the previous shift and ensuring there is no excess or shortage of labour in the production areas. Complete Return to Work interviews, attend daily review meetings and team briefings. Constructively challenge performance of area - quality, throughput rate and crew size. Effectively audit daily technical paperwork. Document handover for oncoming shift and ensure packing area is left in a clean and safe condition. Review Productivity and NME Losses Graph to identify opportunities for improvement Identify performance management / training requirements within the area and manage the process / delivery An ability to work to Safety & Quality standards, with the ability to work with other functions to deliver the days production plans. What we're looking for Experience in a production or section management role within the food manufacturing industry. Knowledge and experience of continuous improvement. A solid understanding of retailer expectations and how we meet them. You'll be a great leader, capable of inspiring and engaging your team, understanding the pressure of a factory environment. We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched Pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Colleagues whose roles are at risk of redundancy and who meet essential role criteria will be given priority consideration for this role.
Apr 18, 2026
Full time
Section Leader (Days or Nights) Salary: Competitive salary Benefits: Company share save scheme, Pension, Life insurance up to 4x salary Location: Spalding Ways of Working: Site based Hours of work: Please see below Contract Type: Permanent Available Positions are: Deli: 3's & 2's, 06.00-18.00, or 18.00-06.00 Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Spalding is a vibrant hub where over 1,470 colleagues bring handcrafted sandwich wraps, salads, dips, soups, sauces, and mayonnaise to life across three manufacturing facilities and a distribution centre. What you'll be doing Reporting to a Production Manager, you will manage, organise and control all activities within the factory. You will assign and organise staff alongside managing productivity and performance ensuring the achievement of the required service levels and performance results. Accountabilities: You will walk the floor of the production area and manage start-up procedures, receiving a handover from the previous shift and ensuring there is no excess or shortage of labour in the production areas. Complete Return to Work interviews, attend daily review meetings and team briefings. Constructively challenge performance of area - quality, throughput rate and crew size. Effectively audit daily technical paperwork. Document handover for oncoming shift and ensure packing area is left in a clean and safe condition. Review Productivity and NME Losses Graph to identify opportunities for improvement Identify performance management / training requirements within the area and manage the process / delivery An ability to work to Safety & Quality standards, with the ability to work with other functions to deliver the days production plans. What we're looking for Experience in a production or section management role within the food manufacturing industry. Knowledge and experience of continuous improvement. A solid understanding of retailer expectations and how we meet them. You'll be a great leader, capable of inspiring and engaging your team, understanding the pressure of a factory environment. We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched Pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Colleagues whose roles are at risk of redundancy and who meet essential role criteria will be given priority consideration for this role.
Human Resource & People Manager Birmingham, West Midlands The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Human Resource & People Manager to join them in Birmingham on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £50,000 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is an exciting opportunity for a qualified HR professional to join our client's purpose-driven organisation. In this highly influential role, you will have the chance to operate at the heart of the organisation, shaping a truly inclusive, empowering culture where people feel supported, valued and able to reach their full potential. What's more, you will have the perfect platform to elevate your career, taking ownership of a broad and meaningful HR remit while strengthening your credibility as a confident and forward-thinking HR leader. So, if you want to help shape a people-focused organisation that delivers real social impact, read on and apply today! What You'll Be Doing As the Human Resource & People Manager, you will lead the delivery of a proactive and effective HR function, supporting our client's people strategy and overall performance. Specifically, you will act as a trusted advisor to senior leaders and managers, providing expert guidance on employee relations, performance, recruitment and retention, while coaching managers to address issues early and support their teams effectively. You will play a key role in shaping and developing HR strategies, policies and processes, while ensuring the smooth running of day-to-day HR operations, including onboarding, payroll administration and the management of HR systems. Additionally, you will: - Produce HR reports and insights for senior leadership and the Board - Support workforce planning, restructuring and organisational change initiatives - Develop and deliver learning and development programmes - Manage and develop the volunteering programme - Maintain and review HR policies, ensuring they remain up to date and effective - Ensure accurate documentation and record-keeping across all HR activities What Our Client Is Looking For To be considered as a Human Resource & People Manager, you will need: - Significant experience across HR, payroll and pensions - Experience developing and implementing HR policies and procedures - Experience supporting induction processes and early-stage employee development - Experience in database management and producing reports for senior stakeholders - A good understanding of safeguarding and employment legislation - Strong organisational and time management skills, with the ability to meet deadlines - Excellent communication and interpersonal skills - A commitment to equality, diversity and inclusion - A Level 5 Intermediate Diploma (or higher) in Human Resource Management or equivalent Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 24th April 2026. Other organisations may call this role HR Manager, People Manager, HR Business Partner, Human Resources Manager, or Head of People. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to shape a positive, people-focused culture as a Human Resource & People Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 18, 2026
Full time
Human Resource & People Manager Birmingham, West Midlands The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Human Resource & People Manager to join them in Birmingham on a full-time, permanent basis, working 37.5 hours per week, Monday to Friday, 9am - 5pm. Our Client's Commitment to You - Salary of £50,000 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is an exciting opportunity for a qualified HR professional to join our client's purpose-driven organisation. In this highly influential role, you will have the chance to operate at the heart of the organisation, shaping a truly inclusive, empowering culture where people feel supported, valued and able to reach their full potential. What's more, you will have the perfect platform to elevate your career, taking ownership of a broad and meaningful HR remit while strengthening your credibility as a confident and forward-thinking HR leader. So, if you want to help shape a people-focused organisation that delivers real social impact, read on and apply today! What You'll Be Doing As the Human Resource & People Manager, you will lead the delivery of a proactive and effective HR function, supporting our client's people strategy and overall performance. Specifically, you will act as a trusted advisor to senior leaders and managers, providing expert guidance on employee relations, performance, recruitment and retention, while coaching managers to address issues early and support their teams effectively. You will play a key role in shaping and developing HR strategies, policies and processes, while ensuring the smooth running of day-to-day HR operations, including onboarding, payroll administration and the management of HR systems. Additionally, you will: - Produce HR reports and insights for senior leadership and the Board - Support workforce planning, restructuring and organisational change initiatives - Develop and deliver learning and development programmes - Manage and develop the volunteering programme - Maintain and review HR policies, ensuring they remain up to date and effective - Ensure accurate documentation and record-keeping across all HR activities What Our Client Is Looking For To be considered as a Human Resource & People Manager, you will need: - Significant experience across HR, payroll and pensions - Experience developing and implementing HR policies and procedures - Experience supporting induction processes and early-stage employee development - Experience in database management and producing reports for senior stakeholders - A good understanding of safeguarding and employment legislation - Strong organisational and time management skills, with the ability to meet deadlines - Excellent communication and interpersonal skills - A commitment to equality, diversity and inclusion - A Level 5 Intermediate Diploma (or higher) in Human Resource Management or equivalent Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 24th April 2026. Other organisations may call this role HR Manager, People Manager, HR Business Partner, Human Resources Manager, or Head of People. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to shape a positive, people-focused culture as a Human Resource & People Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
What You Need to Know: Ready to make your mark as a Safety, Health, Environmental and Quality (SHEQ) Manager? This is a permanent role based in Fermanagh, working within a well-established organisation known for ongoing investment and growth. If you're looking to be at the forefront of promoting best-in-class SHEQ standards and supporting continuous improvement, this could be the opportunity for you. Your New Job: As SHEQ Manager, you'll be on-site in Enniskillen, reporting to the General Manager. You'll play a key role in leading the SHEQ agenda across multiple locations, ensuring regulatory compliance and a proactive safety-first approach. Expect a collaborative working environment where you can make a real impact. Key Duties and Responsibilities: Lead and implement SHEQ strategies across multi-site operations Drive compliance with safety, health, environmental, and quality regulations Support site leadership teams to foster a strong safety culture Champion best practices and continuous improvement initiatives Oversee adherence to relevant standards including ISO 45001 What Are We Looking For? Proven experience in a SHEQ role within manufacturing Strong knowledge of health and safety legislation Familiarity with ISO 45001 Understanding of environmental and quality standards is a plus Proactive mindset, comfortable working collaboratively across teams Apply for This Job: Apply for this job now or get in touch with Eugene O' Rourke on for more information. Compliance Statement: By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are treated in strict confidence and will not be submitted to any client without your prior knowledge and permission. Please note that due to the high volume of applications, we can only respond to candidates who meet the criteria for the role. We Value Your Trust.
Apr 18, 2026
Full time
What You Need to Know: Ready to make your mark as a Safety, Health, Environmental and Quality (SHEQ) Manager? This is a permanent role based in Fermanagh, working within a well-established organisation known for ongoing investment and growth. If you're looking to be at the forefront of promoting best-in-class SHEQ standards and supporting continuous improvement, this could be the opportunity for you. Your New Job: As SHEQ Manager, you'll be on-site in Enniskillen, reporting to the General Manager. You'll play a key role in leading the SHEQ agenda across multiple locations, ensuring regulatory compliance and a proactive safety-first approach. Expect a collaborative working environment where you can make a real impact. Key Duties and Responsibilities: Lead and implement SHEQ strategies across multi-site operations Drive compliance with safety, health, environmental, and quality regulations Support site leadership teams to foster a strong safety culture Champion best practices and continuous improvement initiatives Oversee adherence to relevant standards including ISO 45001 What Are We Looking For? Proven experience in a SHEQ role within manufacturing Strong knowledge of health and safety legislation Familiarity with ISO 45001 Understanding of environmental and quality standards is a plus Proactive mindset, comfortable working collaboratively across teams Apply for This Job: Apply for this job now or get in touch with Eugene O' Rourke on for more information. Compliance Statement: By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are treated in strict confidence and will not be submitted to any client without your prior knowledge and permission. Please note that due to the high volume of applications, we can only respond to candidates who meet the criteria for the role. We Value Your Trust.
Job Description The Opportunity Service Manager - Southampton This is an exciting time to join us as we grow our services within the Southampton area -supporting young adults with learning disabilities, autism, and complex needs. You will be supported by a dedicated, supportive Area Manager and Regional Director, while having the autonomy to lead in your own style - driving high standards, building strong teams, and achieving meaningful outcomes for the people we support. We're looking for a leader who: Leads with positivity, compassion, and confidence Inspires teams to deliver outstanding, person-centred support Champions quality, safety, and continuous improvement Understands the complexities of supporting individuals with learning disabilities, physical disabilities, personality disorders, psychosis, and behaviours of concern, including self-harm This is an opportunity to make a genuine difference every day - enabling the people we support to live independently, with dignity, purpose, and fulfilment in their own homes. Top of Form Bottom of Form In this role, you will: Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme. You will oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs. Drive service improvements and quality standards Build strong relationships with your team, families, and communities You'll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services. What You'll Bring A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it) Strong experience in operational and people management A valid UK driver's licence and willingness to travel locally A genuine passion for quality care - and the ability to lead by example We're looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we'd love to welcome you to the team. Why Join Lifeways? When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:Caring - Honest - One Team - Innovative - Courageous - Equal You'll get: Enjoy financial wellbeing tools with Stream - real-time pay tracking, savings features, and instant access to earned pay when you need it. Leadership development programmes & progression pathways A supportive, inclusive workplace culture Matched contribution company pension scheme Wellbeing resources and mental health support Reward and Recognition Schemes Discounts on shopping, tech, travel, and more through CHOICE Rewards At Lifeways, you're not just anyone. You're a leader who can make a difference every single day.
Apr 18, 2026
Full time
Job Description The Opportunity Service Manager - Southampton This is an exciting time to join us as we grow our services within the Southampton area -supporting young adults with learning disabilities, autism, and complex needs. You will be supported by a dedicated, supportive Area Manager and Regional Director, while having the autonomy to lead in your own style - driving high standards, building strong teams, and achieving meaningful outcomes for the people we support. We're looking for a leader who: Leads with positivity, compassion, and confidence Inspires teams to deliver outstanding, person-centred support Champions quality, safety, and continuous improvement Understands the complexities of supporting individuals with learning disabilities, physical disabilities, personality disorders, psychosis, and behaviours of concern, including self-harm This is an opportunity to make a genuine difference every day - enabling the people we support to live independently, with dignity, purpose, and fulfilment in their own homes. Top of Form Bottom of Form In this role, you will: Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme. You will oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs. Drive service improvements and quality standards Build strong relationships with your team, families, and communities You'll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services. What You'll Bring A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it) Strong experience in operational and people management A valid UK driver's licence and willingness to travel locally A genuine passion for quality care - and the ability to lead by example We're looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we'd love to welcome you to the team. Why Join Lifeways? When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:Caring - Honest - One Team - Innovative - Courageous - Equal You'll get: Enjoy financial wellbeing tools with Stream - real-time pay tracking, savings features, and instant access to earned pay when you need it. Leadership development programmes & progression pathways A supportive, inclusive workplace culture Matched contribution company pension scheme Wellbeing resources and mental health support Reward and Recognition Schemes Discounts on shopping, tech, travel, and more through CHOICE Rewards At Lifeways, you're not just anyone. You're a leader who can make a difference every single day.
Rotherham Metropolitan Borough Council Directorate: Regeneration and Environment Location: Riverside House, Rotherham, South Yorkshire Don Valley Corridor Service Manager Job reference: REQ22686 Salary: £58,165 - £62,094 (pay award pending) Permanent, full time, 37 hours per week. Hybrid working - minimum 3 days office based. It's an exciting time to join Rotherham Council. With a strong track record of securing major national and regional grant funding, supported by significant Council and private sector investment, our most ambitious regeneration programme to date is already transforming places across the Borough. There is much to celebrate, but we are only part way through our journey. Our partnership with Sheffield City Council and the South Yorkshire Mayoral Combined Authority on the Don Valley Corridor programme, alongside Rotherham Gateway-a new mainline rail station and innovation campus-represents a major catalyst for growth, investment and urban renewal. These landmark schemes form the next phase in our vision for a vibrant, sustainable Borough where communities are empowered to thrive. The Council's Regeneration Service leads the development and delivery of place making and inclusive growth projects. As our investment pipeline expands, we are offering a rare opportunity for an experienced and motivated Regeneration Service Manager to head up a new team delivering both the Don Valley Corridor partnership and Rotherham Gateway. About You We are seeking a highly experienced regeneration professional with a strong and demonstrable background in regeneration delivery within a local authority or comparable public sector environment. You will bring: Extensive experience leading complex regeneration and infrastructure projects, ideally within local government Strategic insight and strong professional credibility, with the ability to operate confidently in politically aware environments Excellent partnership working skills, with advantageous knowledge of local government processes, regeneration funding, transport and infrastructure The ability to communicate effectively at senior levels and drive forward major programmes with clarity and purpose A self motivated, organised and proactive approach to leadership and delivery. This role requires someone who understands the scale, pace and complexity of local authority regeneration and who can confidently steer high profile programmes that will shape the Borough for decades to come. What We Offer In return, you will: Play a leading role in delivering the largest regeneration programmes in one of the fastest growing economies in the North Join a supportive, expanding team committed to making a positive and lasting impact Access a generous benefits package Work flexibly as part of our hybrid model (3 days office based). If you are passionate about creating great places, driving forward large scale investment and leading a talented team-and you have the regeneration and local government experience to deliver at this level-we would love to hear from you. For an informal discussion, please contact Lorna Vertigan, Head of Regeneration at . This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions). This post is classed as 'politically restricted' under the Local Government and Housing Act 1989 (as amended). The full details of the restrictions are set out in the Statutory Instrument, but broadly the restrictions prohibit candidature from public elected office; holding office in a political party; as well as involvement in political activities such as canvassing or public speaking/writing. Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website . Closing date: 17 th May 2026. Interview Dates: To be confirmed. For more information about the above post and to apply online Click Here -
Apr 18, 2026
Full time
Rotherham Metropolitan Borough Council Directorate: Regeneration and Environment Location: Riverside House, Rotherham, South Yorkshire Don Valley Corridor Service Manager Job reference: REQ22686 Salary: £58,165 - £62,094 (pay award pending) Permanent, full time, 37 hours per week. Hybrid working - minimum 3 days office based. It's an exciting time to join Rotherham Council. With a strong track record of securing major national and regional grant funding, supported by significant Council and private sector investment, our most ambitious regeneration programme to date is already transforming places across the Borough. There is much to celebrate, but we are only part way through our journey. Our partnership with Sheffield City Council and the South Yorkshire Mayoral Combined Authority on the Don Valley Corridor programme, alongside Rotherham Gateway-a new mainline rail station and innovation campus-represents a major catalyst for growth, investment and urban renewal. These landmark schemes form the next phase in our vision for a vibrant, sustainable Borough where communities are empowered to thrive. The Council's Regeneration Service leads the development and delivery of place making and inclusive growth projects. As our investment pipeline expands, we are offering a rare opportunity for an experienced and motivated Regeneration Service Manager to head up a new team delivering both the Don Valley Corridor partnership and Rotherham Gateway. About You We are seeking a highly experienced regeneration professional with a strong and demonstrable background in regeneration delivery within a local authority or comparable public sector environment. You will bring: Extensive experience leading complex regeneration and infrastructure projects, ideally within local government Strategic insight and strong professional credibility, with the ability to operate confidently in politically aware environments Excellent partnership working skills, with advantageous knowledge of local government processes, regeneration funding, transport and infrastructure The ability to communicate effectively at senior levels and drive forward major programmes with clarity and purpose A self motivated, organised and proactive approach to leadership and delivery. This role requires someone who understands the scale, pace and complexity of local authority regeneration and who can confidently steer high profile programmes that will shape the Borough for decades to come. What We Offer In return, you will: Play a leading role in delivering the largest regeneration programmes in one of the fastest growing economies in the North Join a supportive, expanding team committed to making a positive and lasting impact Access a generous benefits package Work flexibly as part of our hybrid model (3 days office based). If you are passionate about creating great places, driving forward large scale investment and leading a talented team-and you have the regeneration and local government experience to deliver at this level-we would love to hear from you. For an informal discussion, please contact Lorna Vertigan, Head of Regeneration at . This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions). This post is classed as 'politically restricted' under the Local Government and Housing Act 1989 (as amended). The full details of the restrictions are set out in the Statutory Instrument, but broadly the restrictions prohibit candidature from public elected office; holding office in a political party; as well as involvement in political activities such as canvassing or public speaking/writing. Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website . Closing date: 17 th May 2026. Interview Dates: To be confirmed. For more information about the above post and to apply online Click Here -
Project Manager (Electrical Bias) Location: Northern England & ScotlandSalary: £50,000 - £65,000 (depending on experience) An experienced Project Manager with a strong electrical background is now needed to oversee a range of high-specification lighting and controls projects across Northern England and Scotland. The Project Manager will be managing multiple sites, delivering projects from inception through to completion within retail, commercial, and public sector environments.Note: You may be a senior supervisor ready for your first role as a Project Manager. Project values will typically range from £5,000 to £50,000, requiring a proactive and detail-oriented individual who can manage multiple workstreams while maintaining quality and client satisfaction. Key Responsibilities for the Project Manager Manage end-to-end delivery of electrical projects, with a focus on high-end lighting and control systems Oversee multiple sites simultaneously, ensuring projects are delivered on time and within budget Coordinate with clients, subcontractors, and internal teams Ensure compliance with health & safety standards and industry regulations Look after supervisors Requirements An electrical background Proven experience in project management within electrical or M&E sectors Ability to manage multiple projects across different locations Strong communication and organisational skills Full, clean UK driving license Willingness to travel and work across Northern England and Scotland In return £50,000 - £65,000 - Depending on experience 25 days annual leave Christmas period off Competitive pension scheme Discretionary bonus If you are a motivated Project Manager with a solid electrical background and enjoy working across multiple sites, we would love to hear from you.LCS #
Apr 18, 2026
Full time
Project Manager (Electrical Bias) Location: Northern England & ScotlandSalary: £50,000 - £65,000 (depending on experience) An experienced Project Manager with a strong electrical background is now needed to oversee a range of high-specification lighting and controls projects across Northern England and Scotland. The Project Manager will be managing multiple sites, delivering projects from inception through to completion within retail, commercial, and public sector environments.Note: You may be a senior supervisor ready for your first role as a Project Manager. Project values will typically range from £5,000 to £50,000, requiring a proactive and detail-oriented individual who can manage multiple workstreams while maintaining quality and client satisfaction. Key Responsibilities for the Project Manager Manage end-to-end delivery of electrical projects, with a focus on high-end lighting and control systems Oversee multiple sites simultaneously, ensuring projects are delivered on time and within budget Coordinate with clients, subcontractors, and internal teams Ensure compliance with health & safety standards and industry regulations Look after supervisors Requirements An electrical background Proven experience in project management within electrical or M&E sectors Ability to manage multiple projects across different locations Strong communication and organisational skills Full, clean UK driving license Willingness to travel and work across Northern England and Scotland In return £50,000 - £65,000 - Depending on experience 25 days annual leave Christmas period off Competitive pension scheme Discretionary bonus If you are a motivated Project Manager with a solid electrical background and enjoy working across multiple sites, we would love to hear from you.LCS #
Job Title: Assistant Operations Manager - BFSI Complaints Salary: 36k per year Location: Belfast / Newtownards / Birmingham / Waha Short Description of the Job Deliver successful and appropriate customer and business outcomes by leading the function to achieve KPIs and SLAs, optimising capacity, managing risk and ensuring compliance to all policies and procedures, developing and delivering continuous improvement and driving the strategic direction of the function. Key Responsibilities Deliver the best use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Contribute to the definition of performance indicators, measurement, and reporting of critical MI to enable the right decision making Maintain effective relationships with internal and external stakeholders, and engage and influence stakeholders for changes leading to efficiency gains, keeping them informed of any changes within the process Create a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement, and development of skills Job Description Join us as a Complaints & Operations Function Leader If you have good team leadership skills, this is a chance to take on a role with responsibility and exposure to internal and external stakeholders You'll lead a function to achieve their KPIs and SLAs, delivering successful and appropriate customer and business outcomes You'll drive improvements in productivity, efficiency and service performance by coaching, inspiring and developing the skills of your people You will drive excellent quality ensuring good customer outcomes If you have a proven track of successfully managing end to end customer complaints. This role is your opportunity to deliver high-quality and regulatory compliant resolutions while driving continuous improvement in our processes What you'll do As a Complaints & Operations Function Leader, you'll be leading your team to success with strong people and resource management. You will ensure all complaint handling processes adhere to FCA regulations. You'll maintain a focus on optimising capacity, reducing costs and increasing productivity while reducing operational losses and operational errors. We'll also look to you to maintain effective relationships with internal and external stakeholders, engaging and influencing them for efficiency gains, and keeping them up to date with any changes. You will also: Ensure your Operation delivers an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Liaise with senior leaders within the company and client, providing regular reporting and analysis relating to the activity within your team Managing risk, developing, and delivering continuous improvement and driving the strategic direction of the function Helping to define performance indicators, measurements, and the reporting of critical MI to enable the right decision making Maintaining an effective training and accreditation plan Reviewing KPIs and taking actions to make sure that the unit maintains healthy matrices Achieving financial targets and efficiency gains through process improvement initiatives The skills you'll need We're looking for someone with good people management skills, with the ability to successful engage and motivate teams to success. Alongside this, you'll have an understanding of people processes and policies. Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling is essential You'll also have previous experience of supply chain management, in a leadership role, with knowledge of best in class practices and processes and emerging supply chain thinking. You'll also need: Minimum 3 years' experience of complaint handling within a Financial Services organisation, and minimum 2 year in management role. End to End Complaint handling experience Identifying RCA complaints types and actioning possible solutions to reduce said complaints An understanding of our products, processes and relevant banking systems A background of working with risk and compliance
Apr 18, 2026
Full time
Job Title: Assistant Operations Manager - BFSI Complaints Salary: 36k per year Location: Belfast / Newtownards / Birmingham / Waha Short Description of the Job Deliver successful and appropriate customer and business outcomes by leading the function to achieve KPIs and SLAs, optimising capacity, managing risk and ensuring compliance to all policies and procedures, developing and delivering continuous improvement and driving the strategic direction of the function. Key Responsibilities Deliver the best use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Contribute to the definition of performance indicators, measurement, and reporting of critical MI to enable the right decision making Maintain effective relationships with internal and external stakeholders, and engage and influence stakeholders for changes leading to efficiency gains, keeping them informed of any changes within the process Create a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement, and development of skills Job Description Join us as a Complaints & Operations Function Leader If you have good team leadership skills, this is a chance to take on a role with responsibility and exposure to internal and external stakeholders You'll lead a function to achieve their KPIs and SLAs, delivering successful and appropriate customer and business outcomes You'll drive improvements in productivity, efficiency and service performance by coaching, inspiring and developing the skills of your people You will drive excellent quality ensuring good customer outcomes If you have a proven track of successfully managing end to end customer complaints. This role is your opportunity to deliver high-quality and regulatory compliant resolutions while driving continuous improvement in our processes What you'll do As a Complaints & Operations Function Leader, you'll be leading your team to success with strong people and resource management. You will ensure all complaint handling processes adhere to FCA regulations. You'll maintain a focus on optimising capacity, reducing costs and increasing productivity while reducing operational losses and operational errors. We'll also look to you to maintain effective relationships with internal and external stakeholders, engaging and influencing them for efficiency gains, and keeping them up to date with any changes. You will also: Ensure your Operation delivers an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Liaise with senior leaders within the company and client, providing regular reporting and analysis relating to the activity within your team Managing risk, developing, and delivering continuous improvement and driving the strategic direction of the function Helping to define performance indicators, measurements, and the reporting of critical MI to enable the right decision making Maintaining an effective training and accreditation plan Reviewing KPIs and taking actions to make sure that the unit maintains healthy matrices Achieving financial targets and efficiency gains through process improvement initiatives The skills you'll need We're looking for someone with good people management skills, with the ability to successful engage and motivate teams to success. Alongside this, you'll have an understanding of people processes and policies. Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling is essential You'll also have previous experience of supply chain management, in a leadership role, with knowledge of best in class practices and processes and emerging supply chain thinking. You'll also need: Minimum 3 years' experience of complaint handling within a Financial Services organisation, and minimum 2 year in management role. End to End Complaint handling experience Identifying RCA complaints types and actioning possible solutions to reduce said complaints An understanding of our products, processes and relevant banking systems A background of working with risk and compliance
Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at . on and . Job Description & Responsibilities As this is a newly created role within a new function, the successful candidate will need to be a hands-on individual who can work collaboratively across Legal & Compliance, Finance, Tax, and the broader business to help implement a strategy set by senior leadership. The role will support the development of a consistent and scalable operating model for European corporate governance activities, with a focus on improving execution, strengthening governance, and driving greater efficiency. In addition, the individual will oversee the day-to-day delivery of European company secretarial and entity management activities, working closely with both internal stakeholders and external service providers. Examples of the work covered include: Providing Oversight and Strategic Advice on Corporate Governance Matters Support the execution and ongoing development of the Company Secretarial function across the EMEA region Oversee day-to-day entity management and related corporate governance activities across EMEA Manage external service providers delivering company secretarial and other entity management services, and monitor the quality and consistency of their support. Conduct regular reviews of entity management frameworks, governance processes, and service delivery arrangements to identify opportunities for improvement. Lead budgeting and benchmarking exercises and, in collaboration with relevant internal stakeholders, support the review and testing of systems, processes, and controls. Provide strategic input on systems, processes, and potential technology solutions to enhance governance, improve operational effectiveness, and deliver financial efficiencies. Act as the EMEA escalation point for entity management matters and documentation execution issues. General Serve as a key point of contact on entity management and corporate governance matters for the EMEA CoSec team, as well as Finance, Tax, and global entity management stakeholders. Support the coordination of EMEA house quarterly board meetings and related governance deliverables. Project manage new entity management and corporate governance initiatives across the region. Provide support on ad hoc and time-sensitive transactions where entity management input is required.Based in London, the successful applicant will support the Blackstone EMEA offices as part of the Legal & Compliance team. This is an exciting opportunity for a bright, ambitious, hard-working individual.Ideally, the individual would possess the following skill sets: 5+ years of entity management and company secretarial work with a leading service provider or at a leading asset manager or financial institution Ability to manage variety of stakeholders Excellent written and spoken English language skills required International experience preferredBlackstone seeks to hire individuals who are highly motivated, intelligent, and have demonstrated excellence in prior endeavors. In addition to the qualifications outlined above, the successful candidate should have strong communication skills, a demonstrated ability to write effectively, and a desire to work in a team environment, often under pressure. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected category. The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.If you need a reasonable accommodation to complete your application, please contact Human Resources at (US), (0) (EMEA) or (APAC).Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or and client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials. Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions. To submit your application please complete the form below. Fields marked with a red asterisk must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.
Apr 18, 2026
Full time
Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at . on and . Job Description & Responsibilities As this is a newly created role within a new function, the successful candidate will need to be a hands-on individual who can work collaboratively across Legal & Compliance, Finance, Tax, and the broader business to help implement a strategy set by senior leadership. The role will support the development of a consistent and scalable operating model for European corporate governance activities, with a focus on improving execution, strengthening governance, and driving greater efficiency. In addition, the individual will oversee the day-to-day delivery of European company secretarial and entity management activities, working closely with both internal stakeholders and external service providers. Examples of the work covered include: Providing Oversight and Strategic Advice on Corporate Governance Matters Support the execution and ongoing development of the Company Secretarial function across the EMEA region Oversee day-to-day entity management and related corporate governance activities across EMEA Manage external service providers delivering company secretarial and other entity management services, and monitor the quality and consistency of their support. Conduct regular reviews of entity management frameworks, governance processes, and service delivery arrangements to identify opportunities for improvement. Lead budgeting and benchmarking exercises and, in collaboration with relevant internal stakeholders, support the review and testing of systems, processes, and controls. Provide strategic input on systems, processes, and potential technology solutions to enhance governance, improve operational effectiveness, and deliver financial efficiencies. Act as the EMEA escalation point for entity management matters and documentation execution issues. General Serve as a key point of contact on entity management and corporate governance matters for the EMEA CoSec team, as well as Finance, Tax, and global entity management stakeholders. Support the coordination of EMEA house quarterly board meetings and related governance deliverables. Project manage new entity management and corporate governance initiatives across the region. Provide support on ad hoc and time-sensitive transactions where entity management input is required.Based in London, the successful applicant will support the Blackstone EMEA offices as part of the Legal & Compliance team. This is an exciting opportunity for a bright, ambitious, hard-working individual.Ideally, the individual would possess the following skill sets: 5+ years of entity management and company secretarial work with a leading service provider or at a leading asset manager or financial institution Ability to manage variety of stakeholders Excellent written and spoken English language skills required International experience preferredBlackstone seeks to hire individuals who are highly motivated, intelligent, and have demonstrated excellence in prior endeavors. In addition to the qualifications outlined above, the successful candidate should have strong communication skills, a demonstrated ability to write effectively, and a desire to work in a team environment, often under pressure. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected category. The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.If you need a reasonable accommodation to complete your application, please contact Human Resources at (US), (0) (EMEA) or (APAC).Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or and client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials. Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions. To submit your application please complete the form below. Fields marked with a red asterisk must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.
Hamberley Care Management Limited
Luton, Bedfordshire
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Quality Assurance Manager to help us achieve our goals. Reporting to the Director of Quality, the Quality Assurance Manager will play a key role in supporting our Home Managers to uphold statutory and regulatory standards, while providing oversight and guidance on clinical care and governance. Working across allocated homes, the role will focus on monitoring quality, identifying areas for improvement, and promoting best practice to help achieve the highest standards in care and service delivery. This role will require the successful applicant to possess a full driving license and must be able to work flexible hours, including evenings and occasional weekends. At Hamberley we believe our residents deserve something 'Extra Special, Every Day', and we focus on the tiny details that make our homes for older people a luxurious and comfortable, home-like environment. We offer our colleagues: Competitive salary and benefits package 25 days holiday (plus Bank Holidays) Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Employee Assistance Programme, occupational health support and wellbeing services Support and reimbursement of your revalidation costs and NMC annual fees. What you'll be doing: Provide strategic oversight of quality assurance, governance and inspection readiness across allocated services, ensuring alignment with the CQC Single Assessment Framework and supporting the delivery of safe, effective and high-quality care. Provide oversight of governance, risk and compliance frameworks, ensuring systems are robust, effective and aligned to regulatory expectations, with clear escalation where risks are identified. Support services to maintain continuous inspection readiness, reviewing and advising on the quality, organisation and triangulation of evidence to ensure it is current, accessible and inspection-ready. Provide oversight and challenge of incidents, safeguarding and investigations, ensuring learning is identified, embedded into practice and shared across services to strengthen resident safety. Monitor and interpret data from digital systems (e.g. PCS, Radar, Camascope), identifying trends, risks and themes, and ensuring actions are progressed and closed in a timely manner. Provide assurance of audit frameworks and outcomes, promoting consistency, quality and alignment to regulatory standards, without direct ownership of service-level audit completion. Produce clear, structured assurance reports for senior leadership and Board, supporting oversight, transparency and informed decision-making. Chair governance and quality meetings, ensuring multi-disciplinary input, clear accountability and effective follow-up of actions. Support and challenge Home Managers through coaching, guidance and governance oversight, promoting accountability and continuous improvement while maintaining a supportive and advisory approach. Provide oversight of service improvement plans, monitoring progress and escalating risks or delays to completion. Contribute to the development of policies, procedures and governance frameworks, strengthening quality, consistency and outcomes across the group. Could you be part of our team? We are recruiting for a Quality Assurance Manager to join our dynamic team. The successful applicant will be/have: Strong knowledge of governance, quality assurance and CQC regulatory frameworks, with applied understanding of the Single Assessment Framework Experience working within CQC-regulated services, ideally within adult social care or care home environments Proven experience in quality assurance, governance, audit or compliance roles, with the ability to influence and challenge at all levels Experience using digital care systems and governance dashboards (e.g. PCS, Radar, Camascope), with strong data analysis and reporting capability Ability to interpret data and provide meaningful assurance and insight to senior leadership Experience in supporting improvement through coaching, guidance and constructive challenge, rather than direct operational management Strong communication skills, with the ability to build effective relationships with colleagues, services and external stakeholders High level of organisation, with the ability to manage competing priorities and respond flexibly to service needs Experience contributing to quality improvement initiatives, governance frameworks or policy development Level 4/5 Diploma in Health & Social Care (or equivalent) Relevant qualification in quality, governance or leadership (desirable) Full UK driving licence and access to own vehicle, with flexibility to travel across services If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. About Hamberley Care homes Hamberley Care Homes is a care home group in the UK - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People: We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
Apr 18, 2026
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Quality Assurance Manager to help us achieve our goals. Reporting to the Director of Quality, the Quality Assurance Manager will play a key role in supporting our Home Managers to uphold statutory and regulatory standards, while providing oversight and guidance on clinical care and governance. Working across allocated homes, the role will focus on monitoring quality, identifying areas for improvement, and promoting best practice to help achieve the highest standards in care and service delivery. This role will require the successful applicant to possess a full driving license and must be able to work flexible hours, including evenings and occasional weekends. At Hamberley we believe our residents deserve something 'Extra Special, Every Day', and we focus on the tiny details that make our homes for older people a luxurious and comfortable, home-like environment. We offer our colleagues: Competitive salary and benefits package 25 days holiday (plus Bank Holidays) Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Employee Assistance Programme, occupational health support and wellbeing services Support and reimbursement of your revalidation costs and NMC annual fees. What you'll be doing: Provide strategic oversight of quality assurance, governance and inspection readiness across allocated services, ensuring alignment with the CQC Single Assessment Framework and supporting the delivery of safe, effective and high-quality care. Provide oversight of governance, risk and compliance frameworks, ensuring systems are robust, effective and aligned to regulatory expectations, with clear escalation where risks are identified. Support services to maintain continuous inspection readiness, reviewing and advising on the quality, organisation and triangulation of evidence to ensure it is current, accessible and inspection-ready. Provide oversight and challenge of incidents, safeguarding and investigations, ensuring learning is identified, embedded into practice and shared across services to strengthen resident safety. Monitor and interpret data from digital systems (e.g. PCS, Radar, Camascope), identifying trends, risks and themes, and ensuring actions are progressed and closed in a timely manner. Provide assurance of audit frameworks and outcomes, promoting consistency, quality and alignment to regulatory standards, without direct ownership of service-level audit completion. Produce clear, structured assurance reports for senior leadership and Board, supporting oversight, transparency and informed decision-making. Chair governance and quality meetings, ensuring multi-disciplinary input, clear accountability and effective follow-up of actions. Support and challenge Home Managers through coaching, guidance and governance oversight, promoting accountability and continuous improvement while maintaining a supportive and advisory approach. Provide oversight of service improvement plans, monitoring progress and escalating risks or delays to completion. Contribute to the development of policies, procedures and governance frameworks, strengthening quality, consistency and outcomes across the group. Could you be part of our team? We are recruiting for a Quality Assurance Manager to join our dynamic team. The successful applicant will be/have: Strong knowledge of governance, quality assurance and CQC regulatory frameworks, with applied understanding of the Single Assessment Framework Experience working within CQC-regulated services, ideally within adult social care or care home environments Proven experience in quality assurance, governance, audit or compliance roles, with the ability to influence and challenge at all levels Experience using digital care systems and governance dashboards (e.g. PCS, Radar, Camascope), with strong data analysis and reporting capability Ability to interpret data and provide meaningful assurance and insight to senior leadership Experience in supporting improvement through coaching, guidance and constructive challenge, rather than direct operational management Strong communication skills, with the ability to build effective relationships with colleagues, services and external stakeholders High level of organisation, with the ability to manage competing priorities and respond flexibly to service needs Experience contributing to quality improvement initiatives, governance frameworks or policy development Level 4/5 Diploma in Health & Social Care (or equivalent) Relevant qualification in quality, governance or leadership (desirable) Full UK driving licence and access to own vehicle, with flexibility to travel across services If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. About Hamberley Care homes Hamberley Care Homes is a care home group in the UK - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People: We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
A 4-day working week on full salary is rare in practice. This role is built around exactly that, combined with a high level of autonomy and direct access to the Partners. You will take ownership of your own client portfolio and play a central role in a small but fast-growing firm. This is not a role with layers of sign-off above you. You will be trusted to manage clients, make decisions, and help shape how the firm develops as it continues to grow. It suits someone who wants responsibility, independence, and a genuine say in how their work is delivered, while still having support from experienced Partners when needed. Job Title: Client Portfolio Manager Job Type: Permanent Location: Farnham Salary: £45 000 Reference no: 16016 Client Portfolio Manager Benefits 4-day working week at full salary 5 weeks annual leave plus additional time off between Christmas and New Year Free on-site parking Clear route into a senior leadership role as the firm grows Client Portfolio Manager About The Role This is a broad, hands-on client facing role with a high level of ownership from day one. You will manage your own portfolio of clients, working directly with the Partners on a range of accounting and advisory matters. The role is varied and requires someone comfortable working independently, prioritising their own workload, and taking responsibility for delivering high quality output. As the firm continues to grow, this position offers genuine scope to step into a senior leadership role. Key responsibilities: Manage your own portfolio of clients Work directly with Partners on client matters Prepare and review accounts and related technical work Review bookkeeping completed for clients Act as the main point of contact for your portfolio Build and maintain long term client relationships Provide advice on accounting and related matters Support the continued growth of the firm through strong client delivery The successful Client Portfolio Manager will have: ACA or ACCA qualified Previous UK practice experience is essential Strong technical accounting ability Confidence managing your own workload and priorities Ability to build strong client relationships Strong initiative and ability to work independently Interest in progressing within a growing firm Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Apr 18, 2026
Full time
A 4-day working week on full salary is rare in practice. This role is built around exactly that, combined with a high level of autonomy and direct access to the Partners. You will take ownership of your own client portfolio and play a central role in a small but fast-growing firm. This is not a role with layers of sign-off above you. You will be trusted to manage clients, make decisions, and help shape how the firm develops as it continues to grow. It suits someone who wants responsibility, independence, and a genuine say in how their work is delivered, while still having support from experienced Partners when needed. Job Title: Client Portfolio Manager Job Type: Permanent Location: Farnham Salary: £45 000 Reference no: 16016 Client Portfolio Manager Benefits 4-day working week at full salary 5 weeks annual leave plus additional time off between Christmas and New Year Free on-site parking Clear route into a senior leadership role as the firm grows Client Portfolio Manager About The Role This is a broad, hands-on client facing role with a high level of ownership from day one. You will manage your own portfolio of clients, working directly with the Partners on a range of accounting and advisory matters. The role is varied and requires someone comfortable working independently, prioritising their own workload, and taking responsibility for delivering high quality output. As the firm continues to grow, this position offers genuine scope to step into a senior leadership role. Key responsibilities: Manage your own portfolio of clients Work directly with Partners on client matters Prepare and review accounts and related technical work Review bookkeeping completed for clients Act as the main point of contact for your portfolio Build and maintain long term client relationships Provide advice on accounting and related matters Support the continued growth of the firm through strong client delivery The successful Client Portfolio Manager will have: ACA or ACCA qualified Previous UK practice experience is essential Strong technical accounting ability Confidence managing your own workload and priorities Ability to build strong client relationships Strong initiative and ability to work independently Interest in progressing within a growing firm Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
We are looking for a highly motivated business professional, willing to travel internationally, to join our growing Export Strategy & Industrial Participation team within the diverse 'Major Equipment Procurement' (MEP) department at MBDA. Salary: Circa £ 50,000 - £60,000 depending on experience Dynamic (hybrid) working: 2/3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more. The opportunity: Major Equipment Procurement (MEP) focus on the sourcing, contracting, supply and licensing of bespoke high value / high complexity sub-systems needed to deliver world leading defence capabilities for our Customers. The MEP Export Strategy & Industrial Participation team focus on developing and delivering technology transfer to support both Offset propositions and licensed manufacture between our MEP Suppliers and our Customers industrial base. Industrial Participation which encompasses Technology Transfer and Offset is essential in the export domain as a means of generating indigenous capability in return for a significant competitive advantage. The Major Equipment Procurement Industrial Participation Team supports export campaigns globally, working with both MEP Suppliers and Customers industry to plan and deliver complex transfers of know-how and capability to support Licensed production. The Senior Delivery Manager role is primarily devoted to the delivery of a large industrial transfer project from an MEP supplier to an MBDA customers Transfer Recipient or supporting a Delivery Executive to deliver multiple industrial transfer projects in support of an MBDA contractual obligation. This involves managing the internal resources from supporting functions including Project MEP, Quality, PCO's & RMO's associated with the transfer while reporting to senior Programmes and MEP leads. Managing the delivery to the Customers Transfer Recipient of large-scale Technology Transfer projects by our OEM Suppliers to schedule, cost and quality. Owning the Transfer Recipient facing Statement of Work, including maintenance of the topicality of all deliverables and furnished items including management of the update process. Ensuring that all Export Control authorizations, EUC's Licenses etc. for export of deliveries (services, documents and hardware) to the Transfer Recipient have been obtained in due time avoiding delays to programmes. Preparation and drafting of reports of progress of Work Packages, including drafting status reports (e.g. Quarterly) based on detailed inputs (e.g. Monthly reports, Suppliers updates, procurement reports etc.). Manage (working with Project Control resources), relevant P6 plans to ensure these are topical including preparation of input data and presentation of status information to senior management. Apply robust project governance, including schedule management, budget tracking, resource allocation, and change control. Use recognised project management methodologies to ensure delivery on time, within scope, and within budget and generate the required reports. Support the production and maintenance of key project items: project plans, risk registers, issue logs, progress reports, and stakeholder communications. Developing and maintaining key relationships with Transfer Recipient personnel and key MEP Supplier personnel. Leading Transfer Project Progress reviews between MBDA and the Transfer Recipient supported by the MEP Suppliers. Tasking internal Technical, Quality, Operations and Programmes resources as required to accept deliveries from MEP Suppliers locally or at Transfer Recipients premises. Preparing and maintaining Transfer Project risk and opportunity registers and budgets. Administering the appropriate internal systems to ensure the criteria are met for the receipt from the Transfer Recipient and payment onto the MEP supplier of Intellectual Property Licenses Fees and Royalties Provide support to further Tendering/Bidding activities associated with additional technology transfer projects on other Campaigns Supporting MEP Project Procurement personnel in the negotiation and management of subcontracts with MEP Suppliers in relation to the Transfer of Technology to achieve robust sub-contracts. Reporting of progress of all aspects of Transfer Projects performance up to Director Level. What we're looking for from you: A self-starting individual who is flexible, adaptable and comfortable working within environment associated Technology Transfer, where existing MBDA business processes are often ambiguous. A curious individual with a naturally enquiring mind, able to question requirements, explore options and identify novel ideas and solutions. A tenacious individual comfortable with problem solving in a challenging commercial environment able to ask and answer difficult questions. A confident individual with excellent communication and presentation skills, you should be confident presenting to a room of internal and external stakeholders. A team player capable of influencing and managing multiple relationships, you should also be comfortable working and travelling autonomously at short notice to a range of European destinations. An assertive individual with a can-do attitude who continually seeks way to maximise on opportunities - you will need to analyse situations and be adept at understanding and presenting different possibilities, balancing risk. An individual able to work on multiple activities simultaneously and self-prioritise according to the business needs. Ideally Degree level academic qualifications (Business, Project Management) orexperience in Project Management, Offset Management or Technology Transfer Experience in the use of common Project Management techniques such as Gantt charts, EE01's, resource plans, TNU's and schedule risk analysis. An understanding and experience of dealing with non-UK nationals and culture sensitivities. An understanding of commercial constructs associated with Technology Transfer including contracts (prime and sub), Requests for Quotations, Statement of Works, Technical Requirement Specifications, Intellectual Property valuation and Licensing (Royalties and Fees) etc. An understanding of Intellectual Property, and how it should be protected, is desirable. Experience in managing multi-national Export Control issues. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 18, 2026
Full time
We are looking for a highly motivated business professional, willing to travel internationally, to join our growing Export Strategy & Industrial Participation team within the diverse 'Major Equipment Procurement' (MEP) department at MBDA. Salary: Circa £ 50,000 - £60,000 depending on experience Dynamic (hybrid) working: 2/3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more. The opportunity: Major Equipment Procurement (MEP) focus on the sourcing, contracting, supply and licensing of bespoke high value / high complexity sub-systems needed to deliver world leading defence capabilities for our Customers. The MEP Export Strategy & Industrial Participation team focus on developing and delivering technology transfer to support both Offset propositions and licensed manufacture between our MEP Suppliers and our Customers industrial base. Industrial Participation which encompasses Technology Transfer and Offset is essential in the export domain as a means of generating indigenous capability in return for a significant competitive advantage. The Major Equipment Procurement Industrial Participation Team supports export campaigns globally, working with both MEP Suppliers and Customers industry to plan and deliver complex transfers of know-how and capability to support Licensed production. The Senior Delivery Manager role is primarily devoted to the delivery of a large industrial transfer project from an MEP supplier to an MBDA customers Transfer Recipient or supporting a Delivery Executive to deliver multiple industrial transfer projects in support of an MBDA contractual obligation. This involves managing the internal resources from supporting functions including Project MEP, Quality, PCO's & RMO's associated with the transfer while reporting to senior Programmes and MEP leads. Managing the delivery to the Customers Transfer Recipient of large-scale Technology Transfer projects by our OEM Suppliers to schedule, cost and quality. Owning the Transfer Recipient facing Statement of Work, including maintenance of the topicality of all deliverables and furnished items including management of the update process. Ensuring that all Export Control authorizations, EUC's Licenses etc. for export of deliveries (services, documents and hardware) to the Transfer Recipient have been obtained in due time avoiding delays to programmes. Preparation and drafting of reports of progress of Work Packages, including drafting status reports (e.g. Quarterly) based on detailed inputs (e.g. Monthly reports, Suppliers updates, procurement reports etc.). Manage (working with Project Control resources), relevant P6 plans to ensure these are topical including preparation of input data and presentation of status information to senior management. Apply robust project governance, including schedule management, budget tracking, resource allocation, and change control. Use recognised project management methodologies to ensure delivery on time, within scope, and within budget and generate the required reports. Support the production and maintenance of key project items: project plans, risk registers, issue logs, progress reports, and stakeholder communications. Developing and maintaining key relationships with Transfer Recipient personnel and key MEP Supplier personnel. Leading Transfer Project Progress reviews between MBDA and the Transfer Recipient supported by the MEP Suppliers. Tasking internal Technical, Quality, Operations and Programmes resources as required to accept deliveries from MEP Suppliers locally or at Transfer Recipients premises. Preparing and maintaining Transfer Project risk and opportunity registers and budgets. Administering the appropriate internal systems to ensure the criteria are met for the receipt from the Transfer Recipient and payment onto the MEP supplier of Intellectual Property Licenses Fees and Royalties Provide support to further Tendering/Bidding activities associated with additional technology transfer projects on other Campaigns Supporting MEP Project Procurement personnel in the negotiation and management of subcontracts with MEP Suppliers in relation to the Transfer of Technology to achieve robust sub-contracts. Reporting of progress of all aspects of Transfer Projects performance up to Director Level. What we're looking for from you: A self-starting individual who is flexible, adaptable and comfortable working within environment associated Technology Transfer, where existing MBDA business processes are often ambiguous. A curious individual with a naturally enquiring mind, able to question requirements, explore options and identify novel ideas and solutions. A tenacious individual comfortable with problem solving in a challenging commercial environment able to ask and answer difficult questions. A confident individual with excellent communication and presentation skills, you should be confident presenting to a room of internal and external stakeholders. A team player capable of influencing and managing multiple relationships, you should also be comfortable working and travelling autonomously at short notice to a range of European destinations. An assertive individual with a can-do attitude who continually seeks way to maximise on opportunities - you will need to analyse situations and be adept at understanding and presenting different possibilities, balancing risk. An individual able to work on multiple activities simultaneously and self-prioritise according to the business needs. Ideally Degree level academic qualifications (Business, Project Management) orexperience in Project Management, Offset Management or Technology Transfer Experience in the use of common Project Management techniques such as Gantt charts, EE01's, resource plans, TNU's and schedule risk analysis. An understanding and experience of dealing with non-UK nationals and culture sensitivities. An understanding of commercial constructs associated with Technology Transfer including contracts (prime and sub), Requests for Quotations, Statement of Works, Technical Requirement Specifications, Intellectual Property valuation and Licensing (Royalties and Fees) etc. An understanding of Intellectual Property, and how it should be protected, is desirable. Experience in managing multi-national Export Control issues. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
National Programmes Administrator (Part Time) Play a vital role in delivering life changing opportunities for young people, using your organisational talent and proactive mindset to help clients build brighter futures. Location: Regional Office - North West Salary: £10,747.20 pro-rata incl. MW (FTE - £26,868 incl. MW FTE) Per Annum Closing Date: 19 April, 2026 Employment Type: Permanent Hours per week: 15 About the Role As a National Programmes Administrator you will help drive the smooth delivery of Education, Training & Employment, Money Management and Client Involvement programmes. You'll coordinate grants, placements, mentoring activities and digital learning resources, ensuring clients can access opportunities that build confidence and independence. With strong organisational skills and attention to detail, you'll manage programme data, produce clear impact reports, maintain efficient systems and research external support agencies to strengthen our national directory. Working closely with colleagues across the organisation, you'll support client engagement activities, manage communications with professionalism and keep programme operations running seamlessly. This role is perfect for someone proactive, adaptable and collaborative-someone who thrives in a fast paced environment and is motivated by helping people make positive, lasting change. Please note that this role is offer as a part time (15 hours per week) permanent basis. The appointed person will be based in our Manchester Office. Key deliverables: Support with the administration of grants to clients Provide organisational and administrative support in the coordination of the volunteer mentoring, client placement project, client representative role, alumni role and other client involvement initiatives. Research and collate information pertaining to external agencies and services to support clients in their progression. Build and maintain strong partnerships/engagement within the Programmes Team Collate performance, value and impact information, and generate reports to evaluate and demonstrate the value of the programme delivery Support and promote client engagement activities to meaningfully engage clients and keep service colleagues aware of client involvement work. Produce regular reports, case studies detailing client engagement and participation with the programmes Manage and monitor inbox communications, responding promptly and professionally while providing detailed support, and proactively flagging any areas of uncertainty to the manager for guidance. Work collaboratively to identify and share relevant, interesting, and useful information for the monthly newsletter that benefits colleagues and staff. Your Development In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of the charity To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs. General responsibilities Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. Ensure that all policies and procedures are being adhered to, particularly those relating to Safeguarding, Health and Safety, Code of Practice, Confidentiality and Equality, Diversity and Inclusion Respect for the values and ethos of the charity and its founding partners What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Try to provide clear examples in your supporting statement that clarify how and when you gained the experience or knowledge as well as your level of capability. Good organisational skills and attention to detail, as well as the ability to work in a fast paced environment and manage competing priorities, projects and deadlines Demonstrable ability to plan and coordinate activities Ability to identify and evaluate community-based information and national/local resources that support clients positive progression. Ability to use Word, Excel, data management systems and databases to a high standard Understanding of the importance of developing effective relationships both internally and with external partnership organisations Good verbal and written communicator and ability to work collaboratively and communicate across all levels of the organisation Able to demonstrate clear understanding of safeguarding requirements and procedures Able to work flexibly in line with the needs of the role What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About The Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth
Apr 18, 2026
Full time
National Programmes Administrator (Part Time) Play a vital role in delivering life changing opportunities for young people, using your organisational talent and proactive mindset to help clients build brighter futures. Location: Regional Office - North West Salary: £10,747.20 pro-rata incl. MW (FTE - £26,868 incl. MW FTE) Per Annum Closing Date: 19 April, 2026 Employment Type: Permanent Hours per week: 15 About the Role As a National Programmes Administrator you will help drive the smooth delivery of Education, Training & Employment, Money Management and Client Involvement programmes. You'll coordinate grants, placements, mentoring activities and digital learning resources, ensuring clients can access opportunities that build confidence and independence. With strong organisational skills and attention to detail, you'll manage programme data, produce clear impact reports, maintain efficient systems and research external support agencies to strengthen our national directory. Working closely with colleagues across the organisation, you'll support client engagement activities, manage communications with professionalism and keep programme operations running seamlessly. This role is perfect for someone proactive, adaptable and collaborative-someone who thrives in a fast paced environment and is motivated by helping people make positive, lasting change. Please note that this role is offer as a part time (15 hours per week) permanent basis. The appointed person will be based in our Manchester Office. Key deliverables: Support with the administration of grants to clients Provide organisational and administrative support in the coordination of the volunteer mentoring, client placement project, client representative role, alumni role and other client involvement initiatives. Research and collate information pertaining to external agencies and services to support clients in their progression. Build and maintain strong partnerships/engagement within the Programmes Team Collate performance, value and impact information, and generate reports to evaluate and demonstrate the value of the programme delivery Support and promote client engagement activities to meaningfully engage clients and keep service colleagues aware of client involvement work. Produce regular reports, case studies detailing client engagement and participation with the programmes Manage and monitor inbox communications, responding promptly and professionally while providing detailed support, and proactively flagging any areas of uncertainty to the manager for guidance. Work collaboratively to identify and share relevant, interesting, and useful information for the monthly newsletter that benefits colleagues and staff. Your Development In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of the charity To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs. General responsibilities Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. Ensure that all policies and procedures are being adhered to, particularly those relating to Safeguarding, Health and Safety, Code of Practice, Confidentiality and Equality, Diversity and Inclusion Respect for the values and ethos of the charity and its founding partners What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Try to provide clear examples in your supporting statement that clarify how and when you gained the experience or knowledge as well as your level of capability. Good organisational skills and attention to detail, as well as the ability to work in a fast paced environment and manage competing priorities, projects and deadlines Demonstrable ability to plan and coordinate activities Ability to identify and evaluate community-based information and national/local resources that support clients positive progression. Ability to use Word, Excel, data management systems and databases to a high standard Understanding of the importance of developing effective relationships both internally and with external partnership organisations Good verbal and written communicator and ability to work collaboratively and communicate across all levels of the organisation Able to demonstrate clear understanding of safeguarding requirements and procedures Able to work flexibly in line with the needs of the role What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About The Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth
Principal Consultant - ServiceNow Program Lead - London, UK Role - ServiceNow Program Lead Technology - ServiceNow, ITSM, Service Management Location - London, Dusseldorf, Frankfurt Business Unit - CISNGE Travel Expectations - 3 days in Client or Infosys Office with frequent travel to meet other customers Your role In the role of Program Manager, you are a expert ServiceNow and Project Management expert contributing to different phases of the Service Management tool solution lifecycle. You will be intensely involved in solution design, architecture advice, and driving project execution w.r.t ServiceNow as Service Management Platform. You will also play an important role in delivering strategic medium to long term projects, delivering above designed solution transforming customer's Service Management tool landscape. You will also mentor and manage teams delivering projects around ServiceNow implementation / transformation, review deliverables and ensure noiseless delivery in the projects. As PM, expectations will be to be a Client Advisor applying your domain knowledge, thought leadership and subject matter expertise while managing various aspects of project management including but not restricted to planning, timeline adherence, governance, and budgeting. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Experience Individual Postgraduate with minimum 8 years of experience OR Engineering graduate with minimum 10 Years of work ex OR non-Engineering graduate with minimum of 11 years' work experience. Proven experience in Delivering ServiceNow Solutions to large customers Minimum 7 years of Project Management, implementing and supporting global ITSM platform solution with ServiceNow as preferred tool in Europe with large enterprises Required Project Management and Team Management Standard Project Management activities like Help define project scope, planning, goals and deliverables Able to identify core project team members and manage the project against set deliverables Enforce project timelines, guidelines, manage project budgets, allocations, and resourcing requirements Able to plan and project deployment of critical deliverables, track and update deviations and work on building performance improvement plans (People, Process, Technology Focus) Support and direct team Risk Management Lead quality assurance Monitor and report on project progress Present to stakeholders reports on progress as well as problems and solutions Implement and manage change when necessary to meet project outputs Evaluate and assess the result of the project Support relevant stakeholders to define and document the problem and the high-level solution to solve large/complex prospects, support/owns the problem definition and documentation Ability to analyze the customer/client issues and provide relevant solution, anticipate customer needs, and provide inputs for solutioning. Able to build client confidence Should have strong business value articulation skills Able to liaise with customer/client key stakeholders and drive strategic planning and improvement initiatives Ability to manage a large team of 15 or more implementation specialists and often multiple smaller projects closely working with team in India Ensure financial control and reporting for the project & program. Domain Knowledge Demonstrate thorough understanding of industry standard, regulation in one area such as, Manufacturing, Telecom, Pharma, Retail, FS etc. to suggest relevant enhancements for simple gaps and compliance. Demonstrates a deep understanding of ITIL best practices as core skill Understands the IT Services landscape at various levels. Understands how to manage delivery / sales in an IT business environment. Certified on industry best practices such as: PMP Certification or equivalent SAFE or equivalent Agile Certification ITIL Certification Service Now Certification Presales Certification at a minimum Knowledge Management and Thought Leadership Create Knowledge, share and drive the adoption of knowledge for his /her focus areas, share knowledge with/amongst key team members, conduct workshops and session periodically/ requirement basis. Showcase innovation by contribute to the organizational skill and building innovative reusable solutions. Applies in depth knowledge of the principles of industry lexicon, competitor landscape sub-verticals and related best practices to provide insight to the customers across the entire function. Personal High analytical skills A high degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills Fluent in German and English Why Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. To learn more about Infosys and see our ideas in action please visit us at "All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."
Apr 18, 2026
Full time
Principal Consultant - ServiceNow Program Lead - London, UK Role - ServiceNow Program Lead Technology - ServiceNow, ITSM, Service Management Location - London, Dusseldorf, Frankfurt Business Unit - CISNGE Travel Expectations - 3 days in Client or Infosys Office with frequent travel to meet other customers Your role In the role of Program Manager, you are a expert ServiceNow and Project Management expert contributing to different phases of the Service Management tool solution lifecycle. You will be intensely involved in solution design, architecture advice, and driving project execution w.r.t ServiceNow as Service Management Platform. You will also play an important role in delivering strategic medium to long term projects, delivering above designed solution transforming customer's Service Management tool landscape. You will also mentor and manage teams delivering projects around ServiceNow implementation / transformation, review deliverables and ensure noiseless delivery in the projects. As PM, expectations will be to be a Client Advisor applying your domain knowledge, thought leadership and subject matter expertise while managing various aspects of project management including but not restricted to planning, timeline adherence, governance, and budgeting. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Experience Individual Postgraduate with minimum 8 years of experience OR Engineering graduate with minimum 10 Years of work ex OR non-Engineering graduate with minimum of 11 years' work experience. Proven experience in Delivering ServiceNow Solutions to large customers Minimum 7 years of Project Management, implementing and supporting global ITSM platform solution with ServiceNow as preferred tool in Europe with large enterprises Required Project Management and Team Management Standard Project Management activities like Help define project scope, planning, goals and deliverables Able to identify core project team members and manage the project against set deliverables Enforce project timelines, guidelines, manage project budgets, allocations, and resourcing requirements Able to plan and project deployment of critical deliverables, track and update deviations and work on building performance improvement plans (People, Process, Technology Focus) Support and direct team Risk Management Lead quality assurance Monitor and report on project progress Present to stakeholders reports on progress as well as problems and solutions Implement and manage change when necessary to meet project outputs Evaluate and assess the result of the project Support relevant stakeholders to define and document the problem and the high-level solution to solve large/complex prospects, support/owns the problem definition and documentation Ability to analyze the customer/client issues and provide relevant solution, anticipate customer needs, and provide inputs for solutioning. Able to build client confidence Should have strong business value articulation skills Able to liaise with customer/client key stakeholders and drive strategic planning and improvement initiatives Ability to manage a large team of 15 or more implementation specialists and often multiple smaller projects closely working with team in India Ensure financial control and reporting for the project & program. Domain Knowledge Demonstrate thorough understanding of industry standard, regulation in one area such as, Manufacturing, Telecom, Pharma, Retail, FS etc. to suggest relevant enhancements for simple gaps and compliance. Demonstrates a deep understanding of ITIL best practices as core skill Understands the IT Services landscape at various levels. Understands how to manage delivery / sales in an IT business environment. Certified on industry best practices such as: PMP Certification or equivalent SAFE or equivalent Agile Certification ITIL Certification Service Now Certification Presales Certification at a minimum Knowledge Management and Thought Leadership Create Knowledge, share and drive the adoption of knowledge for his /her focus areas, share knowledge with/amongst key team members, conduct workshops and session periodically/ requirement basis. Showcase innovation by contribute to the organizational skill and building innovative reusable solutions. Applies in depth knowledge of the principles of industry lexicon, competitor landscape sub-verticals and related best practices to provide insight to the customers across the entire function. Personal High analytical skills A high degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills Fluent in German and English Why Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. To learn more about Infosys and see our ideas in action please visit us at "All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."
