Payroll Manager

NXTGEN is delighted to be working with a long-standing client to recruit a Payroll Manager for their high-performing and genuinely lovely team in Norwich. This firm is exceptional in every sense and continues to grow, supported by outstanding staff retention, clear internal progression pathways, and a truly supportive working environment. Recruitment within this team is rare, simply because people choose to build long-term careers here. Having placed much of the payroll team over the years, I've seen first-hand the positive culture, excellent work life balance, autonomy, and ongoing development opportunities they consistently provide.

This is an excellent opportunity for an experienced Payroll Manager who's ready to take ownership of a varied, engaging, and client-focused role. As Payroll Manager, you'll manage a diverse portfolio while supporting and developing a talented team, ensuring high-quality payroll delivery across a range of clients. Whether you're an ambitious Senior or Assistant Manager looking to step up into your first Payroll Manager role, or an established Payroll Manager seeking a new challenge within a firm that truly values its people, this position offers the perfect environment to grow and thrive.

Key Responsibilities:

• Manage and process complex payrolls across a diverse client portfolio
• Act as a key point of contact for client payroll queries, offering clear and proactive guidance
• Lead on technical payroll matters, ensuring compliance with all statutory requirements
• Review payrolls prepared by members of the team, providing constructive feedback where needed
• Support, mentor and develop the wider Payroll team as the function continues to grow
• Oversee process improvements and drive efficiencies to enhance client service
• Build strong client relationships with a focus on quality, accuracy, and trust

What this client is looking for:

• Strong experience in end-to-end payroll, ideally within an accountancy practice or bureau environment
• Excellent technical knowledge across payroll legislation, statutory payments, auto enrolment and HMRC processes
• Confident working with payroll software and Excel
• Experience supporting and guiding junior team members
• A proactive, positive approach with a genuine passion for delivering excellent service

Why this is a fantastic opportunity:

• A people first culture where employees and clients are genuinely at the heart of what they do
• Outstanding work life balance with full or part-time options
• Autonomy to run your workload in a way that suits you
• Genuine and proven progression
• Supportive leadership and a close knit, trusted team

If you're looking for a Payroll Manager role where you can lead, grow, and truly enjoy going to work each day, this is an opportunity you won't want to miss. For a confidential chat about how this role could support your career, please contact Annie for more details.