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business continuity manager
LORD SEARCH AND SELECTION
Purchasing Manager
LORD SEARCH AND SELECTION City, Leeds
Specialist M&E supplier / distributor Procurement leadership Leeds c. 60,000 + bonus and benefits This is an excellent opportunity for a driven Purchasing Manager who thrives in a fast-paced, commercially focused environment and is looking to make a real impact on procurement strategy, supplier performance and overall business efficiency. As Purchasing Manager , you will play a pivotal role in shaping and delivering procurement excellence across the organisation, ensuring best value, continuity of supply and strong supplier partnerships. The company: Our client is a well-established, privately owned UK business operating within the electrical supply and distribution sector. With a strong reputation for quality, service, and reliability, the business continues to grow and evolve within a competitive marketplace. This is a forward-thinking organisation with a strong operational focus, committed to continuous improvement, innovation and long-term supplier and customer relationships. The Purchasing Manager will be joining a business that values collaboration, accountability and strategic thinking, while maintaining a hands-on and agile approach to day-to-day operations. The role: As Purchasing Manager , you will take ownership of the end-to-end procurement function, leading strategy and execution across purchasing, supplier management and cost control. You will be responsible for developing and implementing effective sourcing strategies that support business growth and operational efficiency. Key responsibilities: Developing and implementing strategic sourcing and procurement plans aligned to business objectives Leading, mentoring and developing the purchasing team to drive performance and continuous improvement Negotiating contracts, pricing and terms with key suppliers to achieve optimal commercial outcomes Managing and developing strong supplier relationships, including performance evaluation and compliance Ensuring continuity of supply and mitigating risk within the supply chain Monitoring market trends and identifying opportunities for cost savings and improved value Managing procurement budgets and delivering cost reduction initiatives Collaborating closely with operations, finance and logistics teams to support business performance Supporting product sourcing, including alternative supplier identification where appropriate This Purchasing Manager role is highly influential, offering the opportunity to shape procurement strategy and deliver measurable commercial impact. The person: The ideal Purchasing Manager will be an experienced procurement professional with a strong background in strategic purchasing, supplier management and team leadership. You will bring: Strong negotiation, contract management and supplier relationship skills Proven ability to develop and deliver procurement strategies Excellent analytical and financial acumen & experience working with ERP or procurement systems Strong leadership and stakeholder management capabilities Ideally experience within the electrical, manufacturing, or distribution sector A proactive, commercially minded approach with the ability to influence at all levels To apply: This is an outstanding opportunity for a motivated Purchasing Manager to join a successful and growing business, where you will play a key role in shaping procurement strategy and delivering commercial value. If you are an experienced Purchasing Manager looking for your next challenge, we would love to hear from you. To apply in confidence, please submit your CV quoting job reference 10338.
Apr 14, 2026
Full time
Specialist M&E supplier / distributor Procurement leadership Leeds c. 60,000 + bonus and benefits This is an excellent opportunity for a driven Purchasing Manager who thrives in a fast-paced, commercially focused environment and is looking to make a real impact on procurement strategy, supplier performance and overall business efficiency. As Purchasing Manager , you will play a pivotal role in shaping and delivering procurement excellence across the organisation, ensuring best value, continuity of supply and strong supplier partnerships. The company: Our client is a well-established, privately owned UK business operating within the electrical supply and distribution sector. With a strong reputation for quality, service, and reliability, the business continues to grow and evolve within a competitive marketplace. This is a forward-thinking organisation with a strong operational focus, committed to continuous improvement, innovation and long-term supplier and customer relationships. The Purchasing Manager will be joining a business that values collaboration, accountability and strategic thinking, while maintaining a hands-on and agile approach to day-to-day operations. The role: As Purchasing Manager , you will take ownership of the end-to-end procurement function, leading strategy and execution across purchasing, supplier management and cost control. You will be responsible for developing and implementing effective sourcing strategies that support business growth and operational efficiency. Key responsibilities: Developing and implementing strategic sourcing and procurement plans aligned to business objectives Leading, mentoring and developing the purchasing team to drive performance and continuous improvement Negotiating contracts, pricing and terms with key suppliers to achieve optimal commercial outcomes Managing and developing strong supplier relationships, including performance evaluation and compliance Ensuring continuity of supply and mitigating risk within the supply chain Monitoring market trends and identifying opportunities for cost savings and improved value Managing procurement budgets and delivering cost reduction initiatives Collaborating closely with operations, finance and logistics teams to support business performance Supporting product sourcing, including alternative supplier identification where appropriate This Purchasing Manager role is highly influential, offering the opportunity to shape procurement strategy and deliver measurable commercial impact. The person: The ideal Purchasing Manager will be an experienced procurement professional with a strong background in strategic purchasing, supplier management and team leadership. You will bring: Strong negotiation, contract management and supplier relationship skills Proven ability to develop and deliver procurement strategies Excellent analytical and financial acumen & experience working with ERP or procurement systems Strong leadership and stakeholder management capabilities Ideally experience within the electrical, manufacturing, or distribution sector A proactive, commercially minded approach with the ability to influence at all levels To apply: This is an outstanding opportunity for a motivated Purchasing Manager to join a successful and growing business, where you will play a key role in shaping procurement strategy and delivering commercial value. If you are an experienced Purchasing Manager looking for your next challenge, we would love to hear from you. To apply in confidence, please submit your CV quoting job reference 10338.
CBRE Local UK
QHSE & Compliance Coordinator
CBRE Local UK
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: QHSE & Compliance Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a QHSE & Compliance Coordinator to join the team located in Manchester . The QHSE & Compliance Coordinator will support the QHSE Lead in ensuring the firm meets as a minimum, all statutory compliance standards in Health, Safety and Environmental matters, as well as adopting best practises reflective of industry guidance and all internal policy and arrangements. They will act as the gate keeper for a number of pivotal compliance systems and databases ensuring a proactive approach and early identification for the potential of risk and providing management information with recommendations. Role Summary: Management of client-wide incident reporting ServiceNow database. Update of national first aid/fire warden representative lists. (health and safety reps, DSE assessments, first aid, fire wardens, defibrillator equipment, booking of all training and reconciling of invoices) Preparation of material for monthly, quarterly MIs, collation of statistics & data. Identify risk and improvement opportunities through analysing of data trends, omissions and risks Occupational Health referrals to HR, liaison with Occupational Health team Support the maintenance of the RiskWise audit schedule to ensure all internal and external audits and inspections are correctly managed, monitored and findings recorded onto Activity Tracking system. MI data collation and reporting against open, slipped and penalty flagged actions Support the delivery of CBRE QHSE Business Plans, the client objectives, goals corporate initiatives and campaigns. Champion and support the digital compliance platform RiskWise system. Undertaking routine checks for discrepancies, ambiguous information and statutory compliance Support the compliance and quality assurances within the the client's Integrated Management System ensuring this with the QHSE Intranet pages are effectively managed and maintained. Ad hoc duties deemed necessary by QHSE lead Support the delivery and update of the CBRE Business Continuity Plans and annual scenario testing and clients BCP arrangements. Provide or arrange training on QHSE systems eg. RiskWise systems Support the updating of QHSE SOPs Meet monthly KPI targets and longer-term goals Responsible for ensuring that CBRE QHSE contractual service deliverables are met. Assist with management of health and safety accreditation for client service line needs including Achilles verification. Be responsible for the management, development and continual improvement of the central digital platforms and governance around QHSE. Effectively analyse key and meaningful data, presenting to client and CBRE Exec level stakeholders. Manage open QHSE Actions by providing legal impact insight, to operational staff and effectively changing focus on the correcting of priorities. Provide and develop improved MI and maintain and develop electronic information systems. Implement best practice through safe systems of work arrangements and processes embedded in the client's IMS. Deliver and support training where required across the contract, aligning with the clients key business drivers. Liaison with Workplace Services Managers and wider Workplace services team on HSE matters. Maintenance quality of documentation of client Management System. Experience Required: Minimum 3 years' experience in a similar role Excellent IT skills High level of proficiency in MS Excel Proven communication skills, both verbal and written Experience of managing own workload with limited supervision Experience of working under pressure Experience of prioritising in order to meet deadlines Experience of working in a blue-chip corporate environment Experience in Facilities / Building Management Membership of IOSH an advantage NEBOSH Certification or studying to achieve Personal Attributes: Highly organised Able to articulate risks identified Strong administration skills Strong interpersonal skills Ability to build relationships Strong influencing skills Personal resilience Methodical and organised approach Excellent attention to detail Self-starter Demonstrates initiative and pro-active approach Strong time management and organisational skills Ability to work on own, or within a small team Agile working approach
Apr 14, 2026
Full time
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: QHSE & Compliance Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a QHSE & Compliance Coordinator to join the team located in Manchester . The QHSE & Compliance Coordinator will support the QHSE Lead in ensuring the firm meets as a minimum, all statutory compliance standards in Health, Safety and Environmental matters, as well as adopting best practises reflective of industry guidance and all internal policy and arrangements. They will act as the gate keeper for a number of pivotal compliance systems and databases ensuring a proactive approach and early identification for the potential of risk and providing management information with recommendations. Role Summary: Management of client-wide incident reporting ServiceNow database. Update of national first aid/fire warden representative lists. (health and safety reps, DSE assessments, first aid, fire wardens, defibrillator equipment, booking of all training and reconciling of invoices) Preparation of material for monthly, quarterly MIs, collation of statistics & data. Identify risk and improvement opportunities through analysing of data trends, omissions and risks Occupational Health referrals to HR, liaison with Occupational Health team Support the maintenance of the RiskWise audit schedule to ensure all internal and external audits and inspections are correctly managed, monitored and findings recorded onto Activity Tracking system. MI data collation and reporting against open, slipped and penalty flagged actions Support the delivery of CBRE QHSE Business Plans, the client objectives, goals corporate initiatives and campaigns. Champion and support the digital compliance platform RiskWise system. Undertaking routine checks for discrepancies, ambiguous information and statutory compliance Support the compliance and quality assurances within the the client's Integrated Management System ensuring this with the QHSE Intranet pages are effectively managed and maintained. Ad hoc duties deemed necessary by QHSE lead Support the delivery and update of the CBRE Business Continuity Plans and annual scenario testing and clients BCP arrangements. Provide or arrange training on QHSE systems eg. RiskWise systems Support the updating of QHSE SOPs Meet monthly KPI targets and longer-term goals Responsible for ensuring that CBRE QHSE contractual service deliverables are met. Assist with management of health and safety accreditation for client service line needs including Achilles verification. Be responsible for the management, development and continual improvement of the central digital platforms and governance around QHSE. Effectively analyse key and meaningful data, presenting to client and CBRE Exec level stakeholders. Manage open QHSE Actions by providing legal impact insight, to operational staff and effectively changing focus on the correcting of priorities. Provide and develop improved MI and maintain and develop electronic information systems. Implement best practice through safe systems of work arrangements and processes embedded in the client's IMS. Deliver and support training where required across the contract, aligning with the clients key business drivers. Liaison with Workplace Services Managers and wider Workplace services team on HSE matters. Maintenance quality of documentation of client Management System. Experience Required: Minimum 3 years' experience in a similar role Excellent IT skills High level of proficiency in MS Excel Proven communication skills, both verbal and written Experience of managing own workload with limited supervision Experience of working under pressure Experience of prioritising in order to meet deadlines Experience of working in a blue-chip corporate environment Experience in Facilities / Building Management Membership of IOSH an advantage NEBOSH Certification or studying to achieve Personal Attributes: Highly organised Able to articulate risks identified Strong administration skills Strong interpersonal skills Ability to build relationships Strong influencing skills Personal resilience Methodical and organised approach Excellent attention to detail Self-starter Demonstrates initiative and pro-active approach Strong time management and organisational skills Ability to work on own, or within a small team Agile working approach
Office Angels
Office Coordinator - Team Supervision essential
Office Angels City, Manchester
Office Coordinator - Team supervision experience essential Manchester City centre Permanent Fully office based 30,000 - 34,500 Are you a proactive leader with a passion for delivering exceptional office and facilities management services? Our client, a leading law firm, is searching for an office coordinator to join their vibrant team in Manchester city centre! What You'll Do: As the Office Coordinator , you will play a vital role in overseeing facilities coordination including document management and managing a team of facilities coordinators . Your responsibilities will include: Building Relationships: Support the Facilities Manager in nurturing strong partnerships with key stakeholders, end users, and service providers. Service Quality: Assist in developing and implementing improvements to contracted services, ensuring they reflect best practices in facilities management. Team Leadership: Lead and motivate a dedicated team of Facilities Coordinators and a Receptionist, ensuring high-quality service delivery and performance. Quality Monitoring: Oversee service provider performance and compliance with quality management systems, ensuring standards are met and exceeded. Key Responsibilities Include: Ensuring the front of house service delivers excellent customer service at all times Assisting with administration including travel bookings Document management Working closely with a range of contractor and suppliers Managing AV equipment and ensuring smooth operations. Overseeing building maintenance, including minor repairs and upkeep. Ensuring cleanliness and hygiene across all common areas. Facilitating business continuity and effective waste management. Supervising health and safety compliance and emergency procedures. Managing office supplies, stationery, and equipment maintenance. What We're Looking For: To thrive in this role, you should possess: Experience: At least 2 years in a similar role, with experience in facilities and team supervision. Skills: Strong customer service skills, excellent organisational abilities, and proficiency in using MS Office (Word, Excel, Outlook). Attitude: A customer-focused, "can-do" mindset, with an approachable and cheerful demeanour. If you're ready to take on this exciting challenge and contribute to a thriving workplace, we want to hear from you! Apply today to become a key player in our client's facilities management team. To Apply: Please send your CV to (url removed) or call (phone number removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 14, 2026
Full time
Office Coordinator - Team supervision experience essential Manchester City centre Permanent Fully office based 30,000 - 34,500 Are you a proactive leader with a passion for delivering exceptional office and facilities management services? Our client, a leading law firm, is searching for an office coordinator to join their vibrant team in Manchester city centre! What You'll Do: As the Office Coordinator , you will play a vital role in overseeing facilities coordination including document management and managing a team of facilities coordinators . Your responsibilities will include: Building Relationships: Support the Facilities Manager in nurturing strong partnerships with key stakeholders, end users, and service providers. Service Quality: Assist in developing and implementing improvements to contracted services, ensuring they reflect best practices in facilities management. Team Leadership: Lead and motivate a dedicated team of Facilities Coordinators and a Receptionist, ensuring high-quality service delivery and performance. Quality Monitoring: Oversee service provider performance and compliance with quality management systems, ensuring standards are met and exceeded. Key Responsibilities Include: Ensuring the front of house service delivers excellent customer service at all times Assisting with administration including travel bookings Document management Working closely with a range of contractor and suppliers Managing AV equipment and ensuring smooth operations. Overseeing building maintenance, including minor repairs and upkeep. Ensuring cleanliness and hygiene across all common areas. Facilitating business continuity and effective waste management. Supervising health and safety compliance and emergency procedures. Managing office supplies, stationery, and equipment maintenance. What We're Looking For: To thrive in this role, you should possess: Experience: At least 2 years in a similar role, with experience in facilities and team supervision. Skills: Strong customer service skills, excellent organisational abilities, and proficiency in using MS Office (Word, Excel, Outlook). Attitude: A customer-focused, "can-do" mindset, with an approachable and cheerful demeanour. If you're ready to take on this exciting challenge and contribute to a thriving workplace, we want to hear from you! Apply today to become a key player in our client's facilities management team. To Apply: Please send your CV to (url removed) or call (phone number removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Starting Point Recruitment
Senior Manager - Compliance & Business Delivery
Starting Point Recruitment Bridgnorth, Shropshire
Senior Manager Compliance & Business Delivery Salary: Competitive (Dependent on Experience) Location: On-site - Bridgnorth Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director s operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director s deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.
Apr 14, 2026
Full time
Senior Manager Compliance & Business Delivery Salary: Competitive (Dependent on Experience) Location: On-site - Bridgnorth Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director s operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director s deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.
HM TREASURY-1
PA and Business Support
HM TREASURY-1 Norwich, Norfolk
Are you looking for an exciting opportunity to provide excellent support to Directors and Deputy Directors in the Corporate Centre Group? If so, we'd love to hear from you! About the Team The Group Management Services (GMS) is a small friendly team of 5 which sits at the heart of the Corporate Centre Group and plays a critical role in supporting the Directors, and Deputy Directors, helping them manage their time and resources effectively, and achieve their objectives. The team is integral to the success of the whole Corporate Centre Group, and the services we provide to HM Treasury and its wider partners. Its smooth running is essential to ensuring that this busy Group is provided with excellent administrative support and that its Leadership Team receive first class PA support. Our group is particularly encouraging of flexible working practices and has many varied working arrangements within the group. Please feel free to discuss this with the vacancy manager. About the Job In this role, you will: Strategic Diary Management and Prioritisation Proactively plan, manage and co ordinate Directors' and Deputy Directors' diaries using agreed standardised colour categories to optimise time for all parties. Allocate time to priorities, anticipate pressures, resolve clashes and confidently negotiate diary changes with senior stakeholders to ensure effective use of senior time. Inbox Management and Priority Tracking Manage Directors' and Deputy Directors' inboxes in line with agreed preferences, including the identification and flagging of high priority items. Maintain a clear and up to date OneNote summary of key issues, decisions and actions taken, providing regular visibility to support effective decision making. Correspondence and Information Management Prepare and draft email correspondence on behalf of Directors and Deputy Directors where requested, ensuring accuracy, professionalism and timeliness. Ensure all meeting papers, submissions and agendas are requested, received and attached to diary entries in good time, with information clearly structured and accessible. Meeting Preparation, Delivery and Follow Up Provide end to end meeting support by briefing Directors and Deputy Directors in advance, collating and organising papers via OneNote, and facilitating the smooth running of meetings. This includes room bookings, technical, minute taking where and taking ownership of agreed actions to support delivery against deadlines. Corporate Centre Group and Leadership Support Support the Corporate Centre Group Leadership Team with cross cutting activity, including regular communications, events, performance appraisal processes, business continuity planning and wider business planning. Act as a reliable point of contact to ensure consistent, high quality support across the Group. Use of Corporate Systems and Booking Platforms Confidently utilise corporate tools and platforms to arrange rooms, accommodation, travel, stationery and recruitment activity. Ensure bookings are accurate, timely and aligned to organisational policies, supporting effective planning and smooth operational delivery. Financial Administration and Tracker Management Raise purchase orders, receipt and process invoices to ensure Prompt Payment Targets are met and suppliers are paid on time. Maintain and update key trackers, including annual leave and Treasury Thanks, ensuring records are accurate, current and provide clear oversight. About You The successful candidate will have the ability to build relationships and engage others, particularly senior colleagues to deliver on priorities and resolve issues. You will deliver a high-quality and professional service in a fast-paced office environment - including proficiency in using Microsoft 365 tools. You will experience of providing high quality PA or business support. Some of the Benefits our people love! Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King's birthday. Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28% Parental Leave Packages - Including 6 months' occupational pay for maternity/adoption, shared parental leave options. Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow). Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury's benefits portal for a wide range of discount codes. For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Apr 14, 2026
Full time
Are you looking for an exciting opportunity to provide excellent support to Directors and Deputy Directors in the Corporate Centre Group? If so, we'd love to hear from you! About the Team The Group Management Services (GMS) is a small friendly team of 5 which sits at the heart of the Corporate Centre Group and plays a critical role in supporting the Directors, and Deputy Directors, helping them manage their time and resources effectively, and achieve their objectives. The team is integral to the success of the whole Corporate Centre Group, and the services we provide to HM Treasury and its wider partners. Its smooth running is essential to ensuring that this busy Group is provided with excellent administrative support and that its Leadership Team receive first class PA support. Our group is particularly encouraging of flexible working practices and has many varied working arrangements within the group. Please feel free to discuss this with the vacancy manager. About the Job In this role, you will: Strategic Diary Management and Prioritisation Proactively plan, manage and co ordinate Directors' and Deputy Directors' diaries using agreed standardised colour categories to optimise time for all parties. Allocate time to priorities, anticipate pressures, resolve clashes and confidently negotiate diary changes with senior stakeholders to ensure effective use of senior time. Inbox Management and Priority Tracking Manage Directors' and Deputy Directors' inboxes in line with agreed preferences, including the identification and flagging of high priority items. Maintain a clear and up to date OneNote summary of key issues, decisions and actions taken, providing regular visibility to support effective decision making. Correspondence and Information Management Prepare and draft email correspondence on behalf of Directors and Deputy Directors where requested, ensuring accuracy, professionalism and timeliness. Ensure all meeting papers, submissions and agendas are requested, received and attached to diary entries in good time, with information clearly structured and accessible. Meeting Preparation, Delivery and Follow Up Provide end to end meeting support by briefing Directors and Deputy Directors in advance, collating and organising papers via OneNote, and facilitating the smooth running of meetings. This includes room bookings, technical, minute taking where and taking ownership of agreed actions to support delivery against deadlines. Corporate Centre Group and Leadership Support Support the Corporate Centre Group Leadership Team with cross cutting activity, including regular communications, events, performance appraisal processes, business continuity planning and wider business planning. Act as a reliable point of contact to ensure consistent, high quality support across the Group. Use of Corporate Systems and Booking Platforms Confidently utilise corporate tools and platforms to arrange rooms, accommodation, travel, stationery and recruitment activity. Ensure bookings are accurate, timely and aligned to organisational policies, supporting effective planning and smooth operational delivery. Financial Administration and Tracker Management Raise purchase orders, receipt and process invoices to ensure Prompt Payment Targets are met and suppliers are paid on time. Maintain and update key trackers, including annual leave and Treasury Thanks, ensuring records are accurate, current and provide clear oversight. About You The successful candidate will have the ability to build relationships and engage others, particularly senior colleagues to deliver on priorities and resolve issues. You will deliver a high-quality and professional service in a fast-paced office environment - including proficiency in using Microsoft 365 tools. You will experience of providing high quality PA or business support. Some of the Benefits our people love! Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King's birthday. Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28% Parental Leave Packages - Including 6 months' occupational pay for maternity/adoption, shared parental leave options. Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow). Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury's benefits portal for a wide range of discount codes. For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
CGI
Service Transition Manager
CGI Chippenham, Wiltshire
Service Transition Manager Position Description At CGI, we are driving critical transformation programme for our Space, Defence, and Intelligence business unit, delivering secure, high-impact solutions that enable mission success. We are seeking a Service Transition Manager to lead the seamless integration of capabilities into a next-generation Identity and Access Management service. In this role, you will shape service readiness, ensure operational continuity, and deliver measurable outcomes within a complex, security-cleared environment. Working collaboratively with experts across CGI and our clients, you will take ownership of transition delivery, contribute innovative approaches, and play a key role in advancing secure digital services that make a real-world difference. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position with frequent onsite commitments in Chippenham. Your future duties and responsibilities In this role, you will lead the end-to-end service transition of capabilities from an existing End User Services environment into a modern Identity and Access Management function. You will take ownership of planning, governance, and execution, ensuring all activities align with service readiness criteria and Defence assurance standards. Working across multiple stakeholders, you will drive collaboration, maintain control of risks and dependencies, and ensure knowledge is effectively transferred to enable a stable and successful transition into live service. You will also oversee Early Life Support and guide services into Business-as-Usual operations, ensuring performance, resilience, and continuous improvement. By bringing structure, clarity, and innovation to the transition lifecycle, you will play a key role in delivering secure, scalable outcomes for critical national programmes. • Lead & deliver end-to-end service transition activities aligned to defence governance • Develop & maintain Service Transition Strategy, Plans, and critical path milestones • Identify & manage risks through a structured RAID log, ensuring mitigation actions are tracked • Coordinate & execute knowledge transfer, including documentation, training, and operational readiness • Engage & influence stakeholders, reporting into governance forums and programme boards • Oversee Early Life Support, ensuring service stability and controlled transition to BAU • Manage & coordinate onboarding of services onto the platform within ICAM • Produce & maintain transition artefacts including readiness evidence, ELS reports, and onboarding plans Required qualifications to be successful in this role You will bring strong experience in service transition or service management within secure or highly regulated environments, with a proven ability to deliver complex transitions aligned to governance standards. You should be confident managing stakeholders, driving structured delivery, and ensuring operational readiness in identity and access management or similar domains. • You should have proven experience in Service Transition Management or Service Delivery within complex programmes • Strong understanding of ITIL principles and service management frameworks • Experience working within MOD or similarly governed, secure environments • Demonstrable experience managing RAID logs, transition plans, and service readiness criteria • Familiarity with Identity and Access Management, ideally privileged access solutions • Proven ability to manage stakeholders and report into governance forums • Strong communication, coordination, and organisational skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 14, 2026
Full time
Service Transition Manager Position Description At CGI, we are driving critical transformation programme for our Space, Defence, and Intelligence business unit, delivering secure, high-impact solutions that enable mission success. We are seeking a Service Transition Manager to lead the seamless integration of capabilities into a next-generation Identity and Access Management service. In this role, you will shape service readiness, ensure operational continuity, and deliver measurable outcomes within a complex, security-cleared environment. Working collaboratively with experts across CGI and our clients, you will take ownership of transition delivery, contribute innovative approaches, and play a key role in advancing secure digital services that make a real-world difference. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position with frequent onsite commitments in Chippenham. Your future duties and responsibilities In this role, you will lead the end-to-end service transition of capabilities from an existing End User Services environment into a modern Identity and Access Management function. You will take ownership of planning, governance, and execution, ensuring all activities align with service readiness criteria and Defence assurance standards. Working across multiple stakeholders, you will drive collaboration, maintain control of risks and dependencies, and ensure knowledge is effectively transferred to enable a stable and successful transition into live service. You will also oversee Early Life Support and guide services into Business-as-Usual operations, ensuring performance, resilience, and continuous improvement. By bringing structure, clarity, and innovation to the transition lifecycle, you will play a key role in delivering secure, scalable outcomes for critical national programmes. • Lead & deliver end-to-end service transition activities aligned to defence governance • Develop & maintain Service Transition Strategy, Plans, and critical path milestones • Identify & manage risks through a structured RAID log, ensuring mitigation actions are tracked • Coordinate & execute knowledge transfer, including documentation, training, and operational readiness • Engage & influence stakeholders, reporting into governance forums and programme boards • Oversee Early Life Support, ensuring service stability and controlled transition to BAU • Manage & coordinate onboarding of services onto the platform within ICAM • Produce & maintain transition artefacts including readiness evidence, ELS reports, and onboarding plans Required qualifications to be successful in this role You will bring strong experience in service transition or service management within secure or highly regulated environments, with a proven ability to deliver complex transitions aligned to governance standards. You should be confident managing stakeholders, driving structured delivery, and ensuring operational readiness in identity and access management or similar domains. • You should have proven experience in Service Transition Management or Service Delivery within complex programmes • Strong understanding of ITIL principles and service management frameworks • Experience working within MOD or similarly governed, secure environments • Demonstrable experience managing RAID logs, transition plans, and service readiness criteria • Familiarity with Identity and Access Management, ideally privileged access solutions • Proven ability to manage stakeholders and report into governance forums • Strong communication, coordination, and organisational skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Matchtech
Senior Buyer
Matchtech Basingstoke, Hampshire
A successful manufacturing business require a Senior Buyer. Applicants need procurement experience within a manufacturing or engineering business and be capable undertaking both operational and strategic tasks. These could include; category strategy development, NPI, and day-to-day supplier management. The Senior Buyer will work in a small team of Buyers, reporting to a Procurement Manager. Responsible for ensuring continuity of supply, while supporting category strategy development and ensuring supply chain partners can meet business future NPI needs. Specific duties of the Senior Buyer include: Supply market intelligence and supplier selection activities across; electronics, mechanical, plastics and Class C Drive suppliers against day-to-day metrics and KPIs such as OTD/OTIF, develop suppliers, intro recovery plans etc Collaborate with colleagues working across NPI such as; quality and engineering Development of category strategies across critical suppliers and commodity sets - electronics, mechanical, plastics and Class C Work with procurement and business leadership to refine procurement processes, tools, ways of working Senior Buyer applicants should meet the following criteria: Previous procurement experience within a manufacturing or engineering business, at Buyer, Senior Buyer, Strategic Buyer, Category Buyer, Procurement Manager or Sourcing Manager Experience of working with technical drawings, engineering drawings and BOMS Experience of supporting NPI, NPD, new product development, batch, R&D or prototype manufacturing activities Appreciation of inventory management strategies MRP/ERP experience
Apr 14, 2026
Full time
A successful manufacturing business require a Senior Buyer. Applicants need procurement experience within a manufacturing or engineering business and be capable undertaking both operational and strategic tasks. These could include; category strategy development, NPI, and day-to-day supplier management. The Senior Buyer will work in a small team of Buyers, reporting to a Procurement Manager. Responsible for ensuring continuity of supply, while supporting category strategy development and ensuring supply chain partners can meet business future NPI needs. Specific duties of the Senior Buyer include: Supply market intelligence and supplier selection activities across; electronics, mechanical, plastics and Class C Drive suppliers against day-to-day metrics and KPIs such as OTD/OTIF, develop suppliers, intro recovery plans etc Collaborate with colleagues working across NPI such as; quality and engineering Development of category strategies across critical suppliers and commodity sets - electronics, mechanical, plastics and Class C Work with procurement and business leadership to refine procurement processes, tools, ways of working Senior Buyer applicants should meet the following criteria: Previous procurement experience within a manufacturing or engineering business, at Buyer, Senior Buyer, Strategic Buyer, Category Buyer, Procurement Manager or Sourcing Manager Experience of working with technical drawings, engineering drawings and BOMS Experience of supporting NPI, NPD, new product development, batch, R&D or prototype manufacturing activities Appreciation of inventory management strategies MRP/ERP experience
Matchtech
Engineering Buyer
Matchtech Poole, Dorset
Successful manufacturer require an Engineering Buyer to support NPI and BAU procurement activities. Applicants need previous experience as a Technical Buyer, or within an engineering business ideally with a proven track record of sourcing machined parts. The Engineering Buyer will work within a small procurement team, reporting to a Procurement Manager. It's envisaged that the Engineering Buyer will provide both a commercial and technical competence to the business, sourcing engineered parts/components, negotiating T&Cs and managing supplier relationships. Specific duties of the Engineering Buyer include: Supplier selection and supply market intelligence activities, particularly in regards to complex engineered component, parts suppliers, and subcontract manufacturers of mechanical services Negotiate with suppliers and capture terms in contracts Support NPI and engineering change processes Contribute to procurement department cost saving targets, and NPI cost down and VA/VE initiatives On-going supplier relationship and contract management activities Operational Purchasing tasks - ensure continuity of supply of products and materials to the facility Optimise inventory levels and maintain procurement department data around, pricing, lead times, MOQ in ERP/MRP Support CI and process improvements across the business Engineering Buyer applicants should meet the following criteria: Procurement experience within a technical manufacturing or engineering business Experience supporting NPI, prototype or batch manufacturing activities would be advantageous Ability to read technical drawings Experience in the procurement of mechanical manufacturing process subcontractors and engineered components Strong negotiation and supplier relationship management skills Experience of, or understanding of MRP/ERP systems
Apr 14, 2026
Full time
Successful manufacturer require an Engineering Buyer to support NPI and BAU procurement activities. Applicants need previous experience as a Technical Buyer, or within an engineering business ideally with a proven track record of sourcing machined parts. The Engineering Buyer will work within a small procurement team, reporting to a Procurement Manager. It's envisaged that the Engineering Buyer will provide both a commercial and technical competence to the business, sourcing engineered parts/components, negotiating T&Cs and managing supplier relationships. Specific duties of the Engineering Buyer include: Supplier selection and supply market intelligence activities, particularly in regards to complex engineered component, parts suppliers, and subcontract manufacturers of mechanical services Negotiate with suppliers and capture terms in contracts Support NPI and engineering change processes Contribute to procurement department cost saving targets, and NPI cost down and VA/VE initiatives On-going supplier relationship and contract management activities Operational Purchasing tasks - ensure continuity of supply of products and materials to the facility Optimise inventory levels and maintain procurement department data around, pricing, lead times, MOQ in ERP/MRP Support CI and process improvements across the business Engineering Buyer applicants should meet the following criteria: Procurement experience within a technical manufacturing or engineering business Experience supporting NPI, prototype or batch manufacturing activities would be advantageous Ability to read technical drawings Experience in the procurement of mechanical manufacturing process subcontractors and engineered components Strong negotiation and supplier relationship management skills Experience of, or understanding of MRP/ERP systems
CGI
Service Transition Manager
CGI
Service Transition Manager Position Description At CGI, you will play a pivotal role in ensuring that critical services are seamlessly transitioned from delivery into live environments, enabling organisations to operate with confidence and continuity. As a Service Transition Manager, working at the heart of complex programmes, you will help shape how services are introduced, supported, and optimised, driving measurable outcomes for clients. We empower our professionals to take ownership of service readiness, collaborate across delivery and operations, and bring innovative thinking to complex challenges, all within a supportive environment where your expertise directly contributes to long-term success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, as a Service Transition Manager, you will take ownership of ensuring that services delivered through projects are fully prepared for live operation, aligning delivery outcomes with operational capability. You will work closely with project teams, service owners, and suppliers to ensure services are introduced smoothly, with minimal disruption to business-as-usual operations, while maintaining strong governance and operational readiness. You will also play a key role in managing demand across multiple projects, balancing priorities, and ensuring that operational teams are equipped, informed, and supported. By bringing structure, insight, and collaboration, you will help drive high-quality service outcomes while contributing to a culture of continuous improvement and shared success. • Lead & Coordinate service transition activities across multiple projects • Ensure & Validate operational readiness, documentation, and support models • Develop & Embed knowledge articles and service documentation within support teams • Collaborate & Align with service owners, delivery teams, and suppliers • Govern & Assure transition processes, ensuring compliance and minimal disruption • Manage & Forecast service transition demand and resource requirements • Monitor & Report on transition progress, risks, and capacity constraints • Support & Guide triage processes aligned to operational capacity • Oversee & Maintain financial governance and resource recharge processes Required qualifications to be successful in this role You will bring strong experience in service transition or service introduction within complex environments, alongside a solid understanding of service management frameworks and operational governance. You will be confident working across multiple stakeholders and suppliers, with the ability to manage competing priorities while ensuring high-quality outcomes. • Proven experience in Service Transition / Service Introduction • Strong understanding of ITIL and Service Management frameworks • Experience working in UK Government environments • Demonstrated ability to manage multiple concurrent projects • Strong stakeholder management across delivery and operations teams • Experience working with third-party suppliers and partners • Solid skills in operational readiness, governance, and reporting • Ability to plan, forecast, and manage service demand effectively Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 14, 2026
Full time
Service Transition Manager Position Description At CGI, you will play a pivotal role in ensuring that critical services are seamlessly transitioned from delivery into live environments, enabling organisations to operate with confidence and continuity. As a Service Transition Manager, working at the heart of complex programmes, you will help shape how services are introduced, supported, and optimised, driving measurable outcomes for clients. We empower our professionals to take ownership of service readiness, collaborate across delivery and operations, and bring innovative thinking to complex challenges, all within a supportive environment where your expertise directly contributes to long-term success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, as a Service Transition Manager, you will take ownership of ensuring that services delivered through projects are fully prepared for live operation, aligning delivery outcomes with operational capability. You will work closely with project teams, service owners, and suppliers to ensure services are introduced smoothly, with minimal disruption to business-as-usual operations, while maintaining strong governance and operational readiness. You will also play a key role in managing demand across multiple projects, balancing priorities, and ensuring that operational teams are equipped, informed, and supported. By bringing structure, insight, and collaboration, you will help drive high-quality service outcomes while contributing to a culture of continuous improvement and shared success. • Lead & Coordinate service transition activities across multiple projects • Ensure & Validate operational readiness, documentation, and support models • Develop & Embed knowledge articles and service documentation within support teams • Collaborate & Align with service owners, delivery teams, and suppliers • Govern & Assure transition processes, ensuring compliance and minimal disruption • Manage & Forecast service transition demand and resource requirements • Monitor & Report on transition progress, risks, and capacity constraints • Support & Guide triage processes aligned to operational capacity • Oversee & Maintain financial governance and resource recharge processes Required qualifications to be successful in this role You will bring strong experience in service transition or service introduction within complex environments, alongside a solid understanding of service management frameworks and operational governance. You will be confident working across multiple stakeholders and suppliers, with the ability to manage competing priorities while ensuring high-quality outcomes. • Proven experience in Service Transition / Service Introduction • Strong understanding of ITIL and Service Management frameworks • Experience working in UK Government environments • Demonstrated ability to manage multiple concurrent projects • Strong stakeholder management across delivery and operations teams • Experience working with third-party suppliers and partners • Solid skills in operational readiness, governance, and reporting • Ability to plan, forecast, and manage service demand effectively Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Starling Bank
Technical Regulatory Compliance Manager (9-Month FTC)
Starling Bank
Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that revolves around building, creating, and disrupting to keep us on the cutting edge of the industry. Innovation and collaboration will be at the core of everything you do. We operate a flat working structure to empower you to make decisions regardless of what your primary responsibilities may be. Help is never far away either and you will find support in your team and from across the business - we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: from contributing code to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About the role Starling is growing our first line Information Technology Risk Management Team (ITRM) and is looking for a technical regulatory compliance manager who is passionate about making a difference in the development of the risk, control and compliance space, and has a drive to facilitate the implementation of compliant technology led solutions to our Banking services. As a member of our first line ITRM team, you will be responsible for ensuring Information Technology complies with the relevant industry rules and regulations, ensuring our regulatory obligations are met, and avoiding any issues which may impact the business adversely. This role will require collaborative working with all stakeholders including second and third line to ensure compliance, operational efficiency and continuous improvement. Reporting to the Chief IT Control Officer via the Technical Resilience Director, you will have the responsibility for the protection of Information Technology's reputation and integrity through the coordination of first line compliance activities and the preparation for regulatory attestations and accreditations. This will enable Information Technology to contribute to the delivery of the Bank's integrity and reputation through demonstrable compliance delivery. What you'll get to do: Monitoring and the provision of evidence to support compliance with laws, regulations and internal policies Supporting the SMF24 and others with responsibilities under SMCR to enable the delivery of regulatory expectations; ensuring timely and accurate submission of attestations Support the evolving regulatory compliance work associated with operational resilience and in Technology's Business Continuity and Disaster Recovery planning, including the assurance of compliance across the technology supply chain Interpreting and communicating regulatory changes, ensuring that all findings are recorded and followed up with appropriate stakeholders / teams The investigation of any irregularities, breaches and non-compliance issues Championing compliance best practice and contributing to robust and effective compliance controls within the organisation The performance of risk assessments, technology led thematic reviews and internal compliance audits to understand compliance risk level, significance and scope IT policy development: advisory and assurance across the compliance elements / implications within the IT governance documentation suite Helping the business function to identify solutions to compliance issues The implementation of preventative and/or corrective measures to mitigate compliance risk Creation of a function-wide compliance culture through the education about regulation and industry best practices, with insight into the impact of non-compliance on the organisation The review of technical change to assure compliance with regulatory / scheme requirements Ensuring that the correct internal policies and procedures are in place to achieve compliance with external regulations. Assisting in the gathering of internal information in response to regulatory requests Managing voluntary best practice relating to professional standards Collaborating with other departments / functions / lines of defense to create a culture of compliance Compliance monitoring including the development and tracking of compliance metrics and ensuring adherence to internal controls Investigating compliance violations or irregularities Reporting on current compliance risks and compliance performance across Information Technology Highlighting / escalating areas of concern to the Information Technology departmental and team leads, risk owners and Chief IT Control Officer as required. Keeping up to date with the evolving regulatory environment. Requirements Have a comprehensive understanding and working knowledge of the UK's regulatory environment and sourcebooks Be able to advise and make recommendations to the business on regulatory compliance matters identify opportunities for and where appropriate recommend business process improvements to ensure compliance Have a pragmatic approach and be able to work collaboratively within the compliance spaces across a technology driven environment Have an understanding of compliance risks across technology, information security and regulatory environments Have an understanding of the principles of IT Risk Management Have knowledge of ISO accreditations against which to monitor compliance Have knowledge of industry standards such as COBIT, NIST, SOC I and SOC II, and PCI-DSS against which to monitor compliance Have previous knowledge of CASS, BACS, SCV, Pay UK and Swift CSP against which to monitor compliance Be proficient in working with external auditors Share knowledge and provide guidance on internal bank first line or similar related processes. Take responsibility and do the right thing for customers, colleagues and partners. Experience across one or more of these areas is useful but it is not expected that you will have worked in all of these. The following skills and experience are desirable: Experience working within financial services, specifically within technology risk management. Experience working with key stakeholders, developing working relationships and providing insightful management reporting / information. Good attention to detail as you are likely to be examining laws and regulations and checking compliance Working knowledge of SMCR requirements Ability to influence across multiple stakeholders information to technical and non-technical audiences Flexibility in your approach to meeting goals as part of the wider team. This role will close for applications on Fri 7th March 2025. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry . click apply for full job details
Apr 14, 2026
Full time
Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that revolves around building, creating, and disrupting to keep us on the cutting edge of the industry. Innovation and collaboration will be at the core of everything you do. We operate a flat working structure to empower you to make decisions regardless of what your primary responsibilities may be. Help is never far away either and you will find support in your team and from across the business - we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: from contributing code to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About the role Starling is growing our first line Information Technology Risk Management Team (ITRM) and is looking for a technical regulatory compliance manager who is passionate about making a difference in the development of the risk, control and compliance space, and has a drive to facilitate the implementation of compliant technology led solutions to our Banking services. As a member of our first line ITRM team, you will be responsible for ensuring Information Technology complies with the relevant industry rules and regulations, ensuring our regulatory obligations are met, and avoiding any issues which may impact the business adversely. This role will require collaborative working with all stakeholders including second and third line to ensure compliance, operational efficiency and continuous improvement. Reporting to the Chief IT Control Officer via the Technical Resilience Director, you will have the responsibility for the protection of Information Technology's reputation and integrity through the coordination of first line compliance activities and the preparation for regulatory attestations and accreditations. This will enable Information Technology to contribute to the delivery of the Bank's integrity and reputation through demonstrable compliance delivery. What you'll get to do: Monitoring and the provision of evidence to support compliance with laws, regulations and internal policies Supporting the SMF24 and others with responsibilities under SMCR to enable the delivery of regulatory expectations; ensuring timely and accurate submission of attestations Support the evolving regulatory compliance work associated with operational resilience and in Technology's Business Continuity and Disaster Recovery planning, including the assurance of compliance across the technology supply chain Interpreting and communicating regulatory changes, ensuring that all findings are recorded and followed up with appropriate stakeholders / teams The investigation of any irregularities, breaches and non-compliance issues Championing compliance best practice and contributing to robust and effective compliance controls within the organisation The performance of risk assessments, technology led thematic reviews and internal compliance audits to understand compliance risk level, significance and scope IT policy development: advisory and assurance across the compliance elements / implications within the IT governance documentation suite Helping the business function to identify solutions to compliance issues The implementation of preventative and/or corrective measures to mitigate compliance risk Creation of a function-wide compliance culture through the education about regulation and industry best practices, with insight into the impact of non-compliance on the organisation The review of technical change to assure compliance with regulatory / scheme requirements Ensuring that the correct internal policies and procedures are in place to achieve compliance with external regulations. Assisting in the gathering of internal information in response to regulatory requests Managing voluntary best practice relating to professional standards Collaborating with other departments / functions / lines of defense to create a culture of compliance Compliance monitoring including the development and tracking of compliance metrics and ensuring adherence to internal controls Investigating compliance violations or irregularities Reporting on current compliance risks and compliance performance across Information Technology Highlighting / escalating areas of concern to the Information Technology departmental and team leads, risk owners and Chief IT Control Officer as required. Keeping up to date with the evolving regulatory environment. Requirements Have a comprehensive understanding and working knowledge of the UK's regulatory environment and sourcebooks Be able to advise and make recommendations to the business on regulatory compliance matters identify opportunities for and where appropriate recommend business process improvements to ensure compliance Have a pragmatic approach and be able to work collaboratively within the compliance spaces across a technology driven environment Have an understanding of compliance risks across technology, information security and regulatory environments Have an understanding of the principles of IT Risk Management Have knowledge of ISO accreditations against which to monitor compliance Have knowledge of industry standards such as COBIT, NIST, SOC I and SOC II, and PCI-DSS against which to monitor compliance Have previous knowledge of CASS, BACS, SCV, Pay UK and Swift CSP against which to monitor compliance Be proficient in working with external auditors Share knowledge and provide guidance on internal bank first line or similar related processes. Take responsibility and do the right thing for customers, colleagues and partners. Experience across one or more of these areas is useful but it is not expected that you will have worked in all of these. The following skills and experience are desirable: Experience working within financial services, specifically within technology risk management. Experience working with key stakeholders, developing working relationships and providing insightful management reporting / information. Good attention to detail as you are likely to be examining laws and regulations and checking compliance Working knowledge of SMCR requirements Ability to influence across multiple stakeholders information to technical and non-technical audiences Flexibility in your approach to meeting goals as part of the wider team. This role will close for applications on Fri 7th March 2025. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry . click apply for full job details
Pertemps Cambridge
Housing Manager - Local Authority (Temp: London)
Pertemps Cambridge
Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high-quality, resident-focused housing management service across local communities. Working Pattern: Fully Site Based Location: London Rate: 280-300 Umbrella The Role The Housing Manager will lead and develop a high-performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value-for-money neighbourhood service. Implementing the organisation's neighbourhood services business plan and contributing to budget management. Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction. Overseeing quarterly estate inspections, working collaboratively with repairs and estate services. Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised. Delivering an effective approach to anti-social behaviour through decisive case management and partnership working. Ensuring responsive, victim-centred action on domestic abuse cases. Representing Housing Services at court, case conferences, and multi-agency meetings. Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams. Analysing service performance, KPI data, and developing strategies for continuous improvement. Championing equality, diversity, and inclusion across service delivery. Supporting emergency planning, service continuity and the council's safeguarding responsibilities. About You We are seeking a confident and capable leader with experience in social housing and neighbourhood management. You will ideally bring: Experience managing teams in a housing management or neighbourhood services environment. Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks. A track record of delivering service improvement, driving performance, and managing change. Experience handling complex ASB cases, complaints, safeguarding concerns, and multi-agency working. Excellent communication, influencing, and relationship-building skills. Ability to analyse data, manage budgets, and contribute to strategic planning. Strong organisational skills with the ability to prioritise competing demands. A commitment to equality, diversity, and delivering exceptional customer service. Why Apply? Join a respected and community-focused housing provider Lead a passionate team committed to improving local neighbourhoods Make a real impact on residents' quality of life Excellent opportunity for professional growth and development How to Apply If you are an experienced housing management professional looking for your next step, we would love to hear from you. Apply today via Pertemps Network Group and take the next step in your housing career.
Apr 14, 2026
Seasonal
Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high-quality, resident-focused housing management service across local communities. Working Pattern: Fully Site Based Location: London Rate: 280-300 Umbrella The Role The Housing Manager will lead and develop a high-performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value-for-money neighbourhood service. Implementing the organisation's neighbourhood services business plan and contributing to budget management. Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction. Overseeing quarterly estate inspections, working collaboratively with repairs and estate services. Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised. Delivering an effective approach to anti-social behaviour through decisive case management and partnership working. Ensuring responsive, victim-centred action on domestic abuse cases. Representing Housing Services at court, case conferences, and multi-agency meetings. Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams. Analysing service performance, KPI data, and developing strategies for continuous improvement. Championing equality, diversity, and inclusion across service delivery. Supporting emergency planning, service continuity and the council's safeguarding responsibilities. About You We are seeking a confident and capable leader with experience in social housing and neighbourhood management. You will ideally bring: Experience managing teams in a housing management or neighbourhood services environment. Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks. A track record of delivering service improvement, driving performance, and managing change. Experience handling complex ASB cases, complaints, safeguarding concerns, and multi-agency working. Excellent communication, influencing, and relationship-building skills. Ability to analyse data, manage budgets, and contribute to strategic planning. Strong organisational skills with the ability to prioritise competing demands. A commitment to equality, diversity, and delivering exceptional customer service. Why Apply? Join a respected and community-focused housing provider Lead a passionate team committed to improving local neighbourhoods Make a real impact on residents' quality of life Excellent opportunity for professional growth and development How to Apply If you are an experienced housing management professional looking for your next step, we would love to hear from you. Apply today via Pertemps Network Group and take the next step in your housing career.
Atrium Workforce Solutions UK Limited
Mainframe Middleware Z-Series SME - Leeds/Edinburgh
Atrium Workforce Solutions UK Limited Edinburgh, Midlothian
Mainframe Middleware Z-Series Integration Specialist - Leeds/Edinburgh Gibbs Consulting is looking for an accomplished Mainframe Middleware Z-Series Integration Specialist, with good experience of MQ and Z/Linux Integration Bus. You will provide complex technical support and project delivery, including incident and problem resolution, for IBM MQ environments running on z/OS. The MQ team is seeking additional support to manage the MQ estate on zSeries Mainframe, ensuring the stability and optimisation of critical systems. This role will contribute to key projects aligned with the strategic initiatives across divisions such as Digital, Payments, Retail and Insurance, as well as driving improvements in technology and processes. The role includes out-of-hours deployments and migrations to maintain service continuity. You will support complex environments and will enforce standardisation, assist with improvement initiatives and collaborate across the wider Middleware teams to develop and implement process enhancements. You will be responsible for delivering change through RTL and into production under change governance independently while ensuring strict adherence to processes and procedures. Additionally, you will work with IT Security to maintain the security of the MQ product. You may be expected to be part of the 24/7 rota to support the business (Usually 1 week in 6 on call Monday to Monday). You will be expected to be onsite in the office for 2 days per week as per Group Policy. SKILLS: * IBM Message Queue (MQ) Administration: Expertise in administering IBM MQ v9.x on z/OS, including clustering, configuration, and maintenance to ensure high availability and optimal performance. * Operational Experience on z/OS: Proficiency in managing MQ environments via z/OS panels and MQ Explorer, ensuring seamless integration and system stability. * Security and Compliance: Experience with TLS implementation and security configurations to maintain the integrity and confidentiality of messaging environments. * Incident Management and Troubleshooting: Strong diagnostic skills and the ability to analyse technical information from multiple sources to effectively support and troubleshoot online systems, minimising service disruption in complex environments. * Project Delivery and Support: Experience in delivering integration-related projects, particularly in upgrade and migration efforts, and adhering to change management processes. * Automation & Scripting: Strong skills in Scripting (eg, Bash, Shell) and automation tools like UrbanCode Deploy or Ansible for process automation and deployment in z/Linux environments. * Out-of-Hours Deployments and Support: Flexibility and experience in performing maintenance, migrations, and deployments outside regular working hours to ensure project delivery within service level agreements (SLAs). * Stakeholder Collaboration: Ability to work closely with key stakeholders (eg, project managers, architects, cloud services teams) to drive and deliver on the technology roadmap * ITIL: Knowledge and practical application of ITIL best practices for incident, problem, and change management, ensuring alignment with service management processes. * Agile and DevOps Methodologies: Experience working in Agile and DevOps environments, with a focus on continuous integration, delivery, and automation of operational tasks. Proficient in using tools such as Jira and Confluence for project management and collaboration. * Change Management Processes: Proven experience working within formal change management frameworks, ensuring changes to integration environments are properly documented, tested, and governed. * Disaster Recovery and Business Continuity: Understanding of disaster recovery (DR) processes and business continuity in the integration space, including participation in DR planning and testing for IBM ACE/IIB environments. * Integration and Middleware Solutions: Understanding of integration technologies and Middleware architectures, supporting enterprise-wide messaging and transaction processing. * Automation Tools: Experience with automation tools such as Ansible and UrbanCode Deploy for system configuration, deployment and operational efficiency within Mainframe environments. * Scripting Languages: Proficiency in Scripting languages including REXX, Unix Shell, Bash and Python for automation, patch remediation and operational improvements across z/OS and Linux platforms. * Monitoring Tools: Familiarity with system and Middleware monitoring solutions such as Dynatrace, Nagios, Zabbix and IBM's monitoring suite to ensure service availability and performance. * DevOps and CI/CD: Experience with Git, Jenkins and CI/CD pipelines, applying automation and DevOps principles to infrastructure management and software deployment. * Project and Process Management: Experience in managing projects using Jira and Confluence within Agile environments, ensuring collaboration, visibility and adherence to best practices. * Mainframe and Enterprise Solutions: Expertise in managing MQ on z/OS and Linux, optimising performance and ensuring system stability in high-availability environments Click Apply now to be considered for the Mainframe Middleware Z-Series Integration Specialist - Leeds/Edinburgh role
Apr 14, 2026
Contractor
Mainframe Middleware Z-Series Integration Specialist - Leeds/Edinburgh Gibbs Consulting is looking for an accomplished Mainframe Middleware Z-Series Integration Specialist, with good experience of MQ and Z/Linux Integration Bus. You will provide complex technical support and project delivery, including incident and problem resolution, for IBM MQ environments running on z/OS. The MQ team is seeking additional support to manage the MQ estate on zSeries Mainframe, ensuring the stability and optimisation of critical systems. This role will contribute to key projects aligned with the strategic initiatives across divisions such as Digital, Payments, Retail and Insurance, as well as driving improvements in technology and processes. The role includes out-of-hours deployments and migrations to maintain service continuity. You will support complex environments and will enforce standardisation, assist with improvement initiatives and collaborate across the wider Middleware teams to develop and implement process enhancements. You will be responsible for delivering change through RTL and into production under change governance independently while ensuring strict adherence to processes and procedures. Additionally, you will work with IT Security to maintain the security of the MQ product. You may be expected to be part of the 24/7 rota to support the business (Usually 1 week in 6 on call Monday to Monday). You will be expected to be onsite in the office for 2 days per week as per Group Policy. SKILLS: * IBM Message Queue (MQ) Administration: Expertise in administering IBM MQ v9.x on z/OS, including clustering, configuration, and maintenance to ensure high availability and optimal performance. * Operational Experience on z/OS: Proficiency in managing MQ environments via z/OS panels and MQ Explorer, ensuring seamless integration and system stability. * Security and Compliance: Experience with TLS implementation and security configurations to maintain the integrity and confidentiality of messaging environments. * Incident Management and Troubleshooting: Strong diagnostic skills and the ability to analyse technical information from multiple sources to effectively support and troubleshoot online systems, minimising service disruption in complex environments. * Project Delivery and Support: Experience in delivering integration-related projects, particularly in upgrade and migration efforts, and adhering to change management processes. * Automation & Scripting: Strong skills in Scripting (eg, Bash, Shell) and automation tools like UrbanCode Deploy or Ansible for process automation and deployment in z/Linux environments. * Out-of-Hours Deployments and Support: Flexibility and experience in performing maintenance, migrations, and deployments outside regular working hours to ensure project delivery within service level agreements (SLAs). * Stakeholder Collaboration: Ability to work closely with key stakeholders (eg, project managers, architects, cloud services teams) to drive and deliver on the technology roadmap * ITIL: Knowledge and practical application of ITIL best practices for incident, problem, and change management, ensuring alignment with service management processes. * Agile and DevOps Methodologies: Experience working in Agile and DevOps environments, with a focus on continuous integration, delivery, and automation of operational tasks. Proficient in using tools such as Jira and Confluence for project management and collaboration. * Change Management Processes: Proven experience working within formal change management frameworks, ensuring changes to integration environments are properly documented, tested, and governed. * Disaster Recovery and Business Continuity: Understanding of disaster recovery (DR) processes and business continuity in the integration space, including participation in DR planning and testing for IBM ACE/IIB environments. * Integration and Middleware Solutions: Understanding of integration technologies and Middleware architectures, supporting enterprise-wide messaging and transaction processing. * Automation Tools: Experience with automation tools such as Ansible and UrbanCode Deploy for system configuration, deployment and operational efficiency within Mainframe environments. * Scripting Languages: Proficiency in Scripting languages including REXX, Unix Shell, Bash and Python for automation, patch remediation and operational improvements across z/OS and Linux platforms. * Monitoring Tools: Familiarity with system and Middleware monitoring solutions such as Dynatrace, Nagios, Zabbix and IBM's monitoring suite to ensure service availability and performance. * DevOps and CI/CD: Experience with Git, Jenkins and CI/CD pipelines, applying automation and DevOps principles to infrastructure management and software deployment. * Project and Process Management: Experience in managing projects using Jira and Confluence within Agile environments, ensuring collaboration, visibility and adherence to best practices. * Mainframe and Enterprise Solutions: Expertise in managing MQ on z/OS and Linux, optimising performance and ensuring system stability in high-availability environments Click Apply now to be considered for the Mainframe Middleware Z-Series Integration Specialist - Leeds/Edinburgh role
Vizion Network
Regional Network Performance Analyst
Vizion Network Hull, Yorkshire
Regional Network Performance Analyst Location: Hull Salary: Competitive Benefits 29 days annual leave, including statutory bank holidays Additional birthday holiday day Holiday Purchase Scheme (on completion of probation period) Employee Assistance Programme, including counselling and 24/7 GP Company events and functions Free food days Free parking Close to shops and amenities Purpose The role of Regional Network Performance Analyst is to effectively monitor and provide repairer and regional performance information, providing feedback to the repair network within your allocated geographical region. Building relationships with repairers and playing a key role in improving the performance of the network on a day-to-day basis to ensure our vehicle repair service is of the highest standard. Role Profile Ensure that you are kept fully up to date with Insurer/Client SLAs and understand the KPI's the repairers are to adhere as a Vizion Member. Analysis of day-to-day Bodyshop performance of KPIs, capacity, breaches, complaints, league tables based on balance score card (mainstream and triage), cancellations, conversion, CSI, cost and on holds. Performing desktop reviews of Repairer performance against KPIs and set targets for improvement for poor performing sites. Use data to look for trends in your region that cause friction within the business and work with all parties to reduce that friction, including complaints and job rejections. Refer upwards to Regional Network Controller as required. Organising and attending Repairer review meetings to discuss and improve performance. Liaise with Regional Network Coordinators with a view to resolving escalated queries. Refer upwards to Regional Network Controller and Regional Business Manager as required. Use Nucleus and PowerBI to analyse and assist the Regional Network Controller in forecasting and capacity planning. Utilise Nucleus and PowerBI for data analysis and reporting as required. Scheduling Repairer Audits with Regional Business Manager and Audit Teams. Identify and bring to the attention of the Regional Network Controller and Network Manager any cause for concern around potential failure of repairer business continuity. Promote and increase compliance within repairers in your region (e.g. Drive, non-OE and green parts, paint, Bodyshop management and other systems (e.g. Autoflow, Lenz, GT Motive, Cortex), GEI) Provide support to new Repairers on Systems and Vizion Processes. Provide monthly performance feedback to all Repairers, including giving credit where its due to well performing sites. Use available reports to identify and rectify missing and bad data within the Company's management systems. Build and nurture relationships within the repair network to ensure seamless customer repairs. Monitor personal and general inboxes and promptly handle emails. Record all client issues and feedback to the Line Manager and the Management Team. Assist with reporting requested for departmental, regional or client analysis and management. Liaise with designated Regional Network Coordinator and Regional Network Controller and any other departments for assistance and resolution. Work towards achieving set daily/monthly/annual targets provided by your Team Leader/ Line Manager. Assist with other Advisors caseload as and when requested to ensure full-service provision. Attend daily buzz calls to discuss regional performance, outstanding allocations, and any other region- related issues. Ensure accurate and detailed recording of all information in management systems for comprehensive audit trails. Promote data security and adhere to strict DPA and information security standards. Adhere to Company Policies and Procedures consistently and align with client values in all duties. The completion of duties as required from time to time by the Management Team. Manage complaints in line with policy, capturing comprehensive information for reporting on Expressions of Dissatisfaction. Promote exceptional and friendly service to enhance the business image for both the company and clients. Person Specification Experience working within the Repair/Insurance industry is desirable. Prior experience within customer service with exposure to effective communication with clients/ Suppliers/customers is essential First class communication skills, including the ability to convey complex information clearly and concisely. Exceptional attention to detail for accurate data management. Relationship building skills to nurture repair network connections and liaise effectively various stakeholders. Adaptability and flexibility to work within a dynamic, fast paced environment. Ability to work to agreed deadlines, targets and objectives. Collaborative team player with a cooperative and supportive approach to achieve shared goals. Strong organisational skills with the ability to manage and prioritise tasks efficiently. Problem solving abilities, particularly in resolving allocation issues, and progression queries. Good decision maker Customer centric mindset with a commitment to providing a first-class service to customers and repairers, maintaining a positive business image. Proficient in using in house management systems. Good knowledge of Microsoft Office Packages, including Power Bi. Other 38.5 hours per week, Monday to Friday, 1 in 6 Saturdays To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
Apr 14, 2026
Full time
Regional Network Performance Analyst Location: Hull Salary: Competitive Benefits 29 days annual leave, including statutory bank holidays Additional birthday holiday day Holiday Purchase Scheme (on completion of probation period) Employee Assistance Programme, including counselling and 24/7 GP Company events and functions Free food days Free parking Close to shops and amenities Purpose The role of Regional Network Performance Analyst is to effectively monitor and provide repairer and regional performance information, providing feedback to the repair network within your allocated geographical region. Building relationships with repairers and playing a key role in improving the performance of the network on a day-to-day basis to ensure our vehicle repair service is of the highest standard. Role Profile Ensure that you are kept fully up to date with Insurer/Client SLAs and understand the KPI's the repairers are to adhere as a Vizion Member. Analysis of day-to-day Bodyshop performance of KPIs, capacity, breaches, complaints, league tables based on balance score card (mainstream and triage), cancellations, conversion, CSI, cost and on holds. Performing desktop reviews of Repairer performance against KPIs and set targets for improvement for poor performing sites. Use data to look for trends in your region that cause friction within the business and work with all parties to reduce that friction, including complaints and job rejections. Refer upwards to Regional Network Controller as required. Organising and attending Repairer review meetings to discuss and improve performance. Liaise with Regional Network Coordinators with a view to resolving escalated queries. Refer upwards to Regional Network Controller and Regional Business Manager as required. Use Nucleus and PowerBI to analyse and assist the Regional Network Controller in forecasting and capacity planning. Utilise Nucleus and PowerBI for data analysis and reporting as required. Scheduling Repairer Audits with Regional Business Manager and Audit Teams. Identify and bring to the attention of the Regional Network Controller and Network Manager any cause for concern around potential failure of repairer business continuity. Promote and increase compliance within repairers in your region (e.g. Drive, non-OE and green parts, paint, Bodyshop management and other systems (e.g. Autoflow, Lenz, GT Motive, Cortex), GEI) Provide support to new Repairers on Systems and Vizion Processes. Provide monthly performance feedback to all Repairers, including giving credit where its due to well performing sites. Use available reports to identify and rectify missing and bad data within the Company's management systems. Build and nurture relationships within the repair network to ensure seamless customer repairs. Monitor personal and general inboxes and promptly handle emails. Record all client issues and feedback to the Line Manager and the Management Team. Assist with reporting requested for departmental, regional or client analysis and management. Liaise with designated Regional Network Coordinator and Regional Network Controller and any other departments for assistance and resolution. Work towards achieving set daily/monthly/annual targets provided by your Team Leader/ Line Manager. Assist with other Advisors caseload as and when requested to ensure full-service provision. Attend daily buzz calls to discuss regional performance, outstanding allocations, and any other region- related issues. Ensure accurate and detailed recording of all information in management systems for comprehensive audit trails. Promote data security and adhere to strict DPA and information security standards. Adhere to Company Policies and Procedures consistently and align with client values in all duties. The completion of duties as required from time to time by the Management Team. Manage complaints in line with policy, capturing comprehensive information for reporting on Expressions of Dissatisfaction. Promote exceptional and friendly service to enhance the business image for both the company and clients. Person Specification Experience working within the Repair/Insurance industry is desirable. Prior experience within customer service with exposure to effective communication with clients/ Suppliers/customers is essential First class communication skills, including the ability to convey complex information clearly and concisely. Exceptional attention to detail for accurate data management. Relationship building skills to nurture repair network connections and liaise effectively various stakeholders. Adaptability and flexibility to work within a dynamic, fast paced environment. Ability to work to agreed deadlines, targets and objectives. Collaborative team player with a cooperative and supportive approach to achieve shared goals. Strong organisational skills with the ability to manage and prioritise tasks efficiently. Problem solving abilities, particularly in resolving allocation issues, and progression queries. Good decision maker Customer centric mindset with a commitment to providing a first-class service to customers and repairers, maintaining a positive business image. Proficient in using in house management systems. Good knowledge of Microsoft Office Packages, including Power Bi. Other 38.5 hours per week, Monday to Friday, 1 in 6 Saturdays To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.
Adecco
(Oversight & Control Associate) Admin Assistant
Adecco City, London
Job Advertisement: Operations Assistant (Front Office) Contract Details: Position: Operations Assistant (Front Office) Pay: £140 to £240 Paye Contract Length: 6 months (With Possible extension) Are you ready to embark on an exciting journey in the Financial Services industry? Our client is on the lookout for a dynamic Operations Assistant (Front Office) to join their vibrant team on a fixed-term contract for 06 Months. If you thrive in a fast-paced environment and are passionate about providing exceptional support, we want to hear from you! What You'll Do: As an Operations Assistant, you will play a pivotal role in ensuring smooth Front Office operations. Your responsibilities will include: Client Onboarding & Reviews: Assist in the administration of client onboardings and periodic reviews, working closely with Relationship Managers and other internal teams. Record Keeping: Maintain accurate records to support business continuity and operational efficiency. Coordination: Liaise with various internal stakeholders to monitor progress against deadlines, ensuring timely and accurate operational setups. Issue Resolution: Collaborate effectively to resolve operational issues and escalate concerns as necessary. Customer Fulfillment: Support customer requests and assist the Oversight & Control team with ad hoc tasks. Why Join Us? Engaging Work Environment: Be part of a team that values collaboration and innovation, where your contributions will make a real difference. Professional Growth: Gain exposure to the end-to-end client life cycle processes, enhancing your skills and knowledge in the financial sector. Cross-Functional Experience: Work closely with stakeholders across Front Office, Operations, and Group functions, including opportunities to connect with our Tokyo HQ. What We're Looking For: To succeed in this role, you should possess: A proactive mindset with a keen attention to detail. Strong organizational skills to manage multiple tasks and meet critical deadlines. Excellent communication abilities to liaise effectively with various teams. A team-oriented approach, ready to collaborate and support your colleagues. Experience or knowledge in financial services is a plus, but a positive attitude and willingness to learn are just as valuable! Ready to Make an Impact? If you're excited about this opportunity and believe you have what it takes to excel as an Operations Assistant, we encourage you to apply! Bring your enthusiasm and skills to our client's team and help shape the future of financial services. Apply Today! Don't miss out on this chance to be part of something great! Send your resume and cover letter outlining your relevant experience and why you're the perfect fit for this role. We can't wait to meet you! Join us in making a difference in the financial world, one client at a time! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 14, 2026
Job Advertisement: Operations Assistant (Front Office) Contract Details: Position: Operations Assistant (Front Office) Pay: £140 to £240 Paye Contract Length: 6 months (With Possible extension) Are you ready to embark on an exciting journey in the Financial Services industry? Our client is on the lookout for a dynamic Operations Assistant (Front Office) to join their vibrant team on a fixed-term contract for 06 Months. If you thrive in a fast-paced environment and are passionate about providing exceptional support, we want to hear from you! What You'll Do: As an Operations Assistant, you will play a pivotal role in ensuring smooth Front Office operations. Your responsibilities will include: Client Onboarding & Reviews: Assist in the administration of client onboardings and periodic reviews, working closely with Relationship Managers and other internal teams. Record Keeping: Maintain accurate records to support business continuity and operational efficiency. Coordination: Liaise with various internal stakeholders to monitor progress against deadlines, ensuring timely and accurate operational setups. Issue Resolution: Collaborate effectively to resolve operational issues and escalate concerns as necessary. Customer Fulfillment: Support customer requests and assist the Oversight & Control team with ad hoc tasks. Why Join Us? Engaging Work Environment: Be part of a team that values collaboration and innovation, where your contributions will make a real difference. Professional Growth: Gain exposure to the end-to-end client life cycle processes, enhancing your skills and knowledge in the financial sector. Cross-Functional Experience: Work closely with stakeholders across Front Office, Operations, and Group functions, including opportunities to connect with our Tokyo HQ. What We're Looking For: To succeed in this role, you should possess: A proactive mindset with a keen attention to detail. Strong organizational skills to manage multiple tasks and meet critical deadlines. Excellent communication abilities to liaise effectively with various teams. A team-oriented approach, ready to collaborate and support your colleagues. Experience or knowledge in financial services is a plus, but a positive attitude and willingness to learn are just as valuable! Ready to Make an Impact? If you're excited about this opportunity and believe you have what it takes to excel as an Operations Assistant, we encourage you to apply! Bring your enthusiasm and skills to our client's team and help shape the future of financial services. Apply Today! Don't miss out on this chance to be part of something great! Send your resume and cover letter outlining your relevant experience and why you're the perfect fit for this role. We can't wait to meet you! Join us in making a difference in the financial world, one client at a time! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Hays Specialist Recruitment
3rd Line Support Engineer
Hays Specialist Recruitment Sheffield, Yorkshire
3rd Line Support Engineer Sheffield + Hybrid working (3 office, 2 home) Up to £45,000 Your new role The IT Support Engineer will play a key role in delivering, maintaining, and supporting the IT infrastructure and services across a group of companies. The role provides 3rd line technical support, leads or supports infrastructure projects, and contributes to the design and delivery of a secure, scalable, and resilient IT environment that underpins business operations and growth. Responsibilities Provide 3rd line technical support across the Group, resolving complex incidents efficiently and effectively. Act as an escalation point for 1st and 2nd line support queries, offering guidance and technical expertise. Troubleshoot and resolve server, network, and endpoint issues in accordance with SLAs. Maintain detailed documentation of systems, procedures, and incident resolutions. Monitor system performance, ensuring uptime, reliability, and adherence to security best practices. Manage and maintain core IT infrastructure, including Microsoft 365, Azure, Intune MDM, and on-premise Servers. Support infrastructure projects such as cloud migrations, network upgrades, and system integrations. Configure and maintain networking equipment (Firewalls, Switches, Routers, and wireless networks). Administer user access, permissions, and security configurations via Azure AD and Entra ID. Manage device provisioning and endpoint compliance using Intune and Endpoint Manager. Maintain and test backup, disaster recovery, and business continuity systems (eg, Veeam, cloud backup). Support compliance with Cyber Essentials and other information security standards. Implement and manage security tools such as MFA, conditional access, and email/web filtering. Ensure patching, updates, and antivirus systems are current and effective. Experience needed Minimum 5 years' experience in IT support, including significant 3rd line and project-based work. Strong knowledge of Microsoft 365 (Exchange, Teams, SharePoint, Power Platform). Experience with Azure AD/Entra ID, Intune MDM, and Windows Server environments (2016/2019). Strong understanding of Active Directory, Group Policy, and networking fundamentals. Experience supporting multi-site or multi-company environments. Solid troubleshooting and problem-solving skills across infrastructure, networking, and user endpoints. Excellent communication and stakeholder management skills. Proactive, self-driven, and adaptable approach to work. Analytical and methodical approach to problem-solving. Strong attention to detail and accuracy. Excellent time management and prioritisation skills. Ability to work collaboratively within a team and independently when required. Customer-focused, with a commitment to continuous improvement. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 14, 2026
Full time
3rd Line Support Engineer Sheffield + Hybrid working (3 office, 2 home) Up to £45,000 Your new role The IT Support Engineer will play a key role in delivering, maintaining, and supporting the IT infrastructure and services across a group of companies. The role provides 3rd line technical support, leads or supports infrastructure projects, and contributes to the design and delivery of a secure, scalable, and resilient IT environment that underpins business operations and growth. Responsibilities Provide 3rd line technical support across the Group, resolving complex incidents efficiently and effectively. Act as an escalation point for 1st and 2nd line support queries, offering guidance and technical expertise. Troubleshoot and resolve server, network, and endpoint issues in accordance with SLAs. Maintain detailed documentation of systems, procedures, and incident resolutions. Monitor system performance, ensuring uptime, reliability, and adherence to security best practices. Manage and maintain core IT infrastructure, including Microsoft 365, Azure, Intune MDM, and on-premise Servers. Support infrastructure projects such as cloud migrations, network upgrades, and system integrations. Configure and maintain networking equipment (Firewalls, Switches, Routers, and wireless networks). Administer user access, permissions, and security configurations via Azure AD and Entra ID. Manage device provisioning and endpoint compliance using Intune and Endpoint Manager. Maintain and test backup, disaster recovery, and business continuity systems (eg, Veeam, cloud backup). Support compliance with Cyber Essentials and other information security standards. Implement and manage security tools such as MFA, conditional access, and email/web filtering. Ensure patching, updates, and antivirus systems are current and effective. Experience needed Minimum 5 years' experience in IT support, including significant 3rd line and project-based work. Strong knowledge of Microsoft 365 (Exchange, Teams, SharePoint, Power Platform). Experience with Azure AD/Entra ID, Intune MDM, and Windows Server environments (2016/2019). Strong understanding of Active Directory, Group Policy, and networking fundamentals. Experience supporting multi-site or multi-company environments. Solid troubleshooting and problem-solving skills across infrastructure, networking, and user endpoints. Excellent communication and stakeholder management skills. Proactive, self-driven, and adaptable approach to work. Analytical and methodical approach to problem-solving. Strong attention to detail and accuracy. Excellent time management and prioritisation skills. Ability to work collaboratively within a team and independently when required. Customer-focused, with a commitment to continuous improvement. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Business Resiliency Manager - Vice President
JPMorgan Chase & Co.
Step into a leadership role where your expertise in business resiliency shapes our future. At JPMorganChase & Co., you drive preparedness, collaborate with senior leaders, and make a real impact on our ability to respond to challenges. You join a team that values your vision, supports your growth, and empowers you to influence change across the firm. You will help us build a culture of resiliency and innovation. Your contributions will be recognized and celebrated. Job Summary As a Vice President, Business Resiliency Manager in London, you will lead the development, execution, and continuous improvement of our business resiliency strategy. You drive organizational preparedness, ensuring our critical business services are ready to withstand and recover from disruptive events. You work closely with senior stakeholders, regulators, and cross-functional teams to deliver effective solutions and foster a culture of resiliency. You help us stay ahead of industry best practices and regulatory requirements. You play a key role in shaping our approach to risk management and business continuity. Job Responsibilities Lead the design and implementation of business resiliency strategies aligned with regulatory requirements and industry best practices Oversee the deployment and enhancement of the Operating Framework, including business continuity planning and testing Direct risk and impact assessments of business processes, identifying vulnerabilities and establishing controls Serve as a primary contact for senior business leaders, regulators, and key stakeholders, providing expert guidance on resiliency matters Develop and deliver executive-level reporting on resiliency risks, performance, and control effectiveness Champion a culture of resiliency through awareness, training, and best practices Lead incident response planning and execution, including root cause analysis and regulatory reporting Manage and support regulatory engagements, audits, and compliance activities related to business resiliency Required Qualifications, Capabilities, and Skills Experience in business resiliency, risk management, or business continuity within a regulated industry Ability to develop and execute strategic resiliency initiatives across complex organizations Strong stakeholder management and communication skills, with experience influencing senior leaders and regulators Analytical, problem-solving, and decision-making abilities focused on practical solutions Ability to lead teams, manage multiple priorities, and perform effectively in high-pressure environments Experience managing regulatory engagements and audits aligned with financial industry guidelines Preferred Qualifications, Capabilities, and Skills Advanced knowledge of business continuity and risk management frameworks (such as ISO 22301, FFIEC) Professional certifications such as CBCP, MBCI, or similar Bachelor's or Master's degree in Business Administration, Risk Management, or a related discipline
Apr 14, 2026
Full time
Step into a leadership role where your expertise in business resiliency shapes our future. At JPMorganChase & Co., you drive preparedness, collaborate with senior leaders, and make a real impact on our ability to respond to challenges. You join a team that values your vision, supports your growth, and empowers you to influence change across the firm. You will help us build a culture of resiliency and innovation. Your contributions will be recognized and celebrated. Job Summary As a Vice President, Business Resiliency Manager in London, you will lead the development, execution, and continuous improvement of our business resiliency strategy. You drive organizational preparedness, ensuring our critical business services are ready to withstand and recover from disruptive events. You work closely with senior stakeholders, regulators, and cross-functional teams to deliver effective solutions and foster a culture of resiliency. You help us stay ahead of industry best practices and regulatory requirements. You play a key role in shaping our approach to risk management and business continuity. Job Responsibilities Lead the design and implementation of business resiliency strategies aligned with regulatory requirements and industry best practices Oversee the deployment and enhancement of the Operating Framework, including business continuity planning and testing Direct risk and impact assessments of business processes, identifying vulnerabilities and establishing controls Serve as a primary contact for senior business leaders, regulators, and key stakeholders, providing expert guidance on resiliency matters Develop and deliver executive-level reporting on resiliency risks, performance, and control effectiveness Champion a culture of resiliency through awareness, training, and best practices Lead incident response planning and execution, including root cause analysis and regulatory reporting Manage and support regulatory engagements, audits, and compliance activities related to business resiliency Required Qualifications, Capabilities, and Skills Experience in business resiliency, risk management, or business continuity within a regulated industry Ability to develop and execute strategic resiliency initiatives across complex organizations Strong stakeholder management and communication skills, with experience influencing senior leaders and regulators Analytical, problem-solving, and decision-making abilities focused on practical solutions Ability to lead teams, manage multiple priorities, and perform effectively in high-pressure environments Experience managing regulatory engagements and audits aligned with financial industry guidelines Preferred Qualifications, Capabilities, and Skills Advanced knowledge of business continuity and risk management frameworks (such as ISO 22301, FFIEC) Professional certifications such as CBCP, MBCI, or similar Bachelor's or Master's degree in Business Administration, Risk Management, or a related discipline
Michael Page Finance
commercial Finance Manager
Michael Page Finance Newbury, Berkshire
The Commercial Finance Manager will provide financial insight and support to drive strategic decision-making within the organisation. This role is essential in ensuring accurate financial planning and analysis to optimise performance within the financial services industry. Client Details We are seeking a commercially minded finance leader to manage a team of analysts and drive portfolio profitability across the business. This role is responsible for developing financial initiatives, enhancing reporting and governance, and supporting post-acquisition integration activities. The successful candidate will work closely with senior stakeholders across Finance, Commercial, FP&A and operational teams to deliver improved financial performance and informed decision-making. A key part of the role is to build and develop a high-performing analytical team, ensuring consistent standards, strong business partnering, and removal of single-point dependencies through cross-training and process improvement. Description Deliver an Outstanding Customer Experience Deliver and demonstrate good customer outcomes across all interactions. Role-model organisational values and embed a strong Customer-First culture within the team. Promote and adhere to corporate governance standards, ensuring effective processes and a controlled working environment that minimises risk. Team Leadership & Operational Delivery Direct, prioritise and manage the workload of Analysts to ensure key deadlines for internal and external stakeholders are consistently achieved. Foster a customer-focused mindset within the Finance function, developing a class-leading service that meets business needs. Instil a proactive, high-performance culture that ensures deliverables are accurate, timely and value-adding, while removing single-person dependencies through cross-training. Guide the team through data challenges, establishing effective ways of working and driving a consistent "one version of the truth" approach. Provide commercial support for non-standard pricing, early terminations and other ad-hoc commercial requirements. Driving Improved Profitability Lead the team in designing, developing and implementing frameworks for portfolio management, profit-share, pooled mileage and maintenance profitability. Drive profitability improvements, reduce risk and ensure all balance sheet reconciliations are robust and compliant. Review early termination and contract extension processes to minimise financial risk and ensure associated administrative costs are appropriately covered. Identify opportunities to enhance pricing approaches and apply best-practice methodologies across all relevant pricing activities. Own deep-dive investigations into profitability drivers, working collaboratively with operational and pricing teams to compare actual contract costs to assumptions and deliver clear, actionable insights. Customer Retention & Portfolio Quality Ensure departmental structures, processes, controls and business continuity plans are in place to support delivery of KPIs, taking action where required. Maximise end-of-contract revenue streams including excess mileage, early terminations and profit-share arrangements. Embed a "right-first-time" mindset within the team to deliver accurate, high-quality outputs for both internal and external stakeholders. Undertake any additional duties as required in line with business needs. Profile Fully qualified accountant (e.g., ACA / ACCA / CIMA) Proven team management or leadership experience, ideally managing analysts or a small finance team Strong FP&A or commercial finance background, with experience in modelling, forecasting, and profitability analysis Excellent stakeholder management and communication skills, with the ability to influence senior leaders Commercially minded, ideally with experience partnering with Sales or Commercial teams to support pricing, portfolio, or customer-driven decisions Job Offer Salary up to £73,000 Car allowance or cash alternative included as part of the package 20% annual bonus based on performance Competitive pension scheme 25+ days annual leave (plus bank holidays) Strong opportunities for progression within a growing finance function 50% working from home. and 50% in the office.
Apr 13, 2026
Full time
The Commercial Finance Manager will provide financial insight and support to drive strategic decision-making within the organisation. This role is essential in ensuring accurate financial planning and analysis to optimise performance within the financial services industry. Client Details We are seeking a commercially minded finance leader to manage a team of analysts and drive portfolio profitability across the business. This role is responsible for developing financial initiatives, enhancing reporting and governance, and supporting post-acquisition integration activities. The successful candidate will work closely with senior stakeholders across Finance, Commercial, FP&A and operational teams to deliver improved financial performance and informed decision-making. A key part of the role is to build and develop a high-performing analytical team, ensuring consistent standards, strong business partnering, and removal of single-point dependencies through cross-training and process improvement. Description Deliver an Outstanding Customer Experience Deliver and demonstrate good customer outcomes across all interactions. Role-model organisational values and embed a strong Customer-First culture within the team. Promote and adhere to corporate governance standards, ensuring effective processes and a controlled working environment that minimises risk. Team Leadership & Operational Delivery Direct, prioritise and manage the workload of Analysts to ensure key deadlines for internal and external stakeholders are consistently achieved. Foster a customer-focused mindset within the Finance function, developing a class-leading service that meets business needs. Instil a proactive, high-performance culture that ensures deliverables are accurate, timely and value-adding, while removing single-person dependencies through cross-training. Guide the team through data challenges, establishing effective ways of working and driving a consistent "one version of the truth" approach. Provide commercial support for non-standard pricing, early terminations and other ad-hoc commercial requirements. Driving Improved Profitability Lead the team in designing, developing and implementing frameworks for portfolio management, profit-share, pooled mileage and maintenance profitability. Drive profitability improvements, reduce risk and ensure all balance sheet reconciliations are robust and compliant. Review early termination and contract extension processes to minimise financial risk and ensure associated administrative costs are appropriately covered. Identify opportunities to enhance pricing approaches and apply best-practice methodologies across all relevant pricing activities. Own deep-dive investigations into profitability drivers, working collaboratively with operational and pricing teams to compare actual contract costs to assumptions and deliver clear, actionable insights. Customer Retention & Portfolio Quality Ensure departmental structures, processes, controls and business continuity plans are in place to support delivery of KPIs, taking action where required. Maximise end-of-contract revenue streams including excess mileage, early terminations and profit-share arrangements. Embed a "right-first-time" mindset within the team to deliver accurate, high-quality outputs for both internal and external stakeholders. Undertake any additional duties as required in line with business needs. Profile Fully qualified accountant (e.g., ACA / ACCA / CIMA) Proven team management or leadership experience, ideally managing analysts or a small finance team Strong FP&A or commercial finance background, with experience in modelling, forecasting, and profitability analysis Excellent stakeholder management and communication skills, with the ability to influence senior leaders Commercially minded, ideally with experience partnering with Sales or Commercial teams to support pricing, portfolio, or customer-driven decisions Job Offer Salary up to £73,000 Car allowance or cash alternative included as part of the package 20% annual bonus based on performance Competitive pension scheme 25+ days annual leave (plus bank holidays) Strong opportunities for progression within a growing finance function 50% working from home. and 50% in the office.
Morgan Hunt Recruitment
Senior Recruitment Consultant - Business Support- Edinburgh
Morgan Hunt Recruitment Edinburgh, Midlothian
Morgan Hunt is an award winning, specialist recruitment consultancy, with more than 25 years of success as a leading market provider in a variety of industries in the public, private and not for profit sectors.We understand the benefits of flexible working, so we offer hybrid working options. We offer full autonomy and trust as we understand everyone works differently. Our management team understands how to help both experienced and new recruiters flourish, they're focused on results rather than KPI tracking. Our market leading CRM system will allow you to streamline your day. We have high growth plans; grow your individual desk and business as the company grows.Due to our vision of growth, we are currently recruiting a Experienced Senior Recruitment Consultant or Business Manager to join Morgan Hunts Cooperate Services Team in Edinburgh. This desk will involve recruiting into the Business Support Sector. Sector: Business Support Salary: £27,000-£40,000 Base (Plus Commission) depending on experience/ level. Location: Edinburgh with Hybrid working. 3 days office based. The ideal candidate Background in Administration, HR or Finance Recruitment (agency recruitment) Good research skills and the desire to be an expert in your field Desire to develop relationships and ability to create rapport with people at all levels, face to face and on the phone A great team player, willingness to go above and beyond to exceed expectations A sense of urgency, ability to work to deadlines Key role responsibilities Candidate management Takes ownership of candidate pool generation through Targeted advertising and networking through LinkedIn and other relevant professional media sources Monitoring job boards Generating referrals Administrative compliance - effectively registering candidates to build candidate database Ensures that all aspects of candidate care, both prior to and post placement, are delivered to Morgan Hunt's standards - ensuring continuity of communication Business Generation & Client Management Self-motivated to generate new business through cold sales calls Positively grows both personal and Morgan Hunt brand Prioritises business opportunities correctly Develops relationships with clients to ensure repeat business secured Consistent telephone contact Conducting effective meetings Proactively seeking service reviews Consistently meeting set deadlines Develops specialist knowledge of chosen sector Delivering end to end consultancy service, exceeding client and candidate expectations. Benefits & Perks: We care about your well-being and want you to feel motivated and appreciated. To reward you for your hard work we have lots of Benefits & Perks. Fantastic Bonus Scheme Matched Pension contribution up to 5% Hybrid working options - A mixture of Homeworking and Offices Quarterly Awards with prizes varying from a bottle of champagne to International travel Summer and Christmas Party 1 additional day awarded for each full year's service- Maximum 5 additional days. Day off on your Morgan Hunt Birthday. All employees are eligible to receive free pension and investment advice on a quarterly basis through our partner Lemonade. Up to 28 Days Annual Leave Buy Additional Annual Leave- After 1 years' service, staff can purchase up to an additional 5 days holiday. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Apr 13, 2026
Full time
Morgan Hunt is an award winning, specialist recruitment consultancy, with more than 25 years of success as a leading market provider in a variety of industries in the public, private and not for profit sectors.We understand the benefits of flexible working, so we offer hybrid working options. We offer full autonomy and trust as we understand everyone works differently. Our management team understands how to help both experienced and new recruiters flourish, they're focused on results rather than KPI tracking. Our market leading CRM system will allow you to streamline your day. We have high growth plans; grow your individual desk and business as the company grows.Due to our vision of growth, we are currently recruiting a Experienced Senior Recruitment Consultant or Business Manager to join Morgan Hunts Cooperate Services Team in Edinburgh. This desk will involve recruiting into the Business Support Sector. Sector: Business Support Salary: £27,000-£40,000 Base (Plus Commission) depending on experience/ level. Location: Edinburgh with Hybrid working. 3 days office based. The ideal candidate Background in Administration, HR or Finance Recruitment (agency recruitment) Good research skills and the desire to be an expert in your field Desire to develop relationships and ability to create rapport with people at all levels, face to face and on the phone A great team player, willingness to go above and beyond to exceed expectations A sense of urgency, ability to work to deadlines Key role responsibilities Candidate management Takes ownership of candidate pool generation through Targeted advertising and networking through LinkedIn and other relevant professional media sources Monitoring job boards Generating referrals Administrative compliance - effectively registering candidates to build candidate database Ensures that all aspects of candidate care, both prior to and post placement, are delivered to Morgan Hunt's standards - ensuring continuity of communication Business Generation & Client Management Self-motivated to generate new business through cold sales calls Positively grows both personal and Morgan Hunt brand Prioritises business opportunities correctly Develops relationships with clients to ensure repeat business secured Consistent telephone contact Conducting effective meetings Proactively seeking service reviews Consistently meeting set deadlines Develops specialist knowledge of chosen sector Delivering end to end consultancy service, exceeding client and candidate expectations. Benefits & Perks: We care about your well-being and want you to feel motivated and appreciated. To reward you for your hard work we have lots of Benefits & Perks. Fantastic Bonus Scheme Matched Pension contribution up to 5% Hybrid working options - A mixture of Homeworking and Offices Quarterly Awards with prizes varying from a bottle of champagne to International travel Summer and Christmas Party 1 additional day awarded for each full year's service- Maximum 5 additional days. Day off on your Morgan Hunt Birthday. All employees are eligible to receive free pension and investment advice on a quarterly basis through our partner Lemonade. Up to 28 Days Annual Leave Buy Additional Annual Leave- After 1 years' service, staff can purchase up to an additional 5 days holiday. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Matchtech
Procurement Manager
Matchtech
A market-leading manufacturing business require a Procurement Manager. The Procurement Manager will oversee a small team of Buyers, be responsible for driving and refining procurement operations and lead strategic and supplier relationship management activities. The Procurement Manager will be responsible for ensuring the business secures high-quality materials and services at competitive costs while maintaining supply continuity and supporting operational efficiency. Specific duties of the Procurement Manager will include: Develop and implement procurement strategies across existing product ranges and also NPI Align procurement strategy with overall business and commercial planning Supply market intelligence and supplier selection activities - cradle-to-grave Build and maintain strong, long-term relationships with key suppliers Manage suppliers through KPI metrics such as QCD, OTIF, OTD etc. Manage a small team of Buyers Improve procurement efficiencies - analyse and assess business' use of MRP Drive procurement policy, processes and best practices among team and wider stakeholder network Procurement Manager applicants should meet the following criteria: Procurement experience, ideally at Senior Buyer, Strategic Buyer, Procurement Manager, Purchasing Manager or Supply Chain Manager level Experience working within a manufacturing or engineering business Previous experience of supervising, mentoring, managing or leading teams - It's not a hardcore management role, but some previous exposure to this would be advantageous Strategic procurement skills - negotiating, supplier relationship management, managing contracts/agreements Experience in the use of MRP/ERP Can demonstrate success in driving procurement processes, policy and driving operational procurement activity
Apr 13, 2026
Full time
A market-leading manufacturing business require a Procurement Manager. The Procurement Manager will oversee a small team of Buyers, be responsible for driving and refining procurement operations and lead strategic and supplier relationship management activities. The Procurement Manager will be responsible for ensuring the business secures high-quality materials and services at competitive costs while maintaining supply continuity and supporting operational efficiency. Specific duties of the Procurement Manager will include: Develop and implement procurement strategies across existing product ranges and also NPI Align procurement strategy with overall business and commercial planning Supply market intelligence and supplier selection activities - cradle-to-grave Build and maintain strong, long-term relationships with key suppliers Manage suppliers through KPI metrics such as QCD, OTIF, OTD etc. Manage a small team of Buyers Improve procurement efficiencies - analyse and assess business' use of MRP Drive procurement policy, processes and best practices among team and wider stakeholder network Procurement Manager applicants should meet the following criteria: Procurement experience, ideally at Senior Buyer, Strategic Buyer, Procurement Manager, Purchasing Manager or Supply Chain Manager level Experience working within a manufacturing or engineering business Previous experience of supervising, mentoring, managing or leading teams - It's not a hardcore management role, but some previous exposure to this would be advantageous Strategic procurement skills - negotiating, supplier relationship management, managing contracts/agreements Experience in the use of MRP/ERP Can demonstrate success in driving procurement processes, policy and driving operational procurement activity
Starting Point Recruitment
Senior Manager - Compliance & Business Delivery
Starting Point Recruitment
Senior Manager Compliance & Business Delivery Salary: Competitive (Dependent on Experience) Location: On-site Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director s operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director s deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.
Apr 13, 2026
Full time
Senior Manager Compliance & Business Delivery Salary: Competitive (Dependent on Experience) Location: On-site Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director s operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director s deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.

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