Job Description
Assistant Manager - RetailLocation: YorkSalary: £27,000 per year
We are looking for a highly motivated Assistant Manager to join our vibrant retail store in York, specialising in adult lifestyle products such as intimate accessories, lingerie, and playful costumes. This is a hands-on leadership role where strong commercial experience and KPI-driven results are essential.
Key Responsibilities:
-
Support the Store Manager in achieving and exceeding sales targets and KPIs through excellent customer service and effective store operations.
-
Lead, motivate, and develop a team of sales colleagues, providing coaching, feedback, and training to ensure consistent performance against KPIs.
-
Analyse performance data regularly and take proactive commercial action to improve sales, conversion rates, and overall store profitability.
-
Ensure the store is visually appealing, well-stocked, and operationally efficient, showcasing a wide range of adult lifestyle products.
-
Act as a role model, championing an inclusive and welcoming environment for both customers and colleagues.
-
Handle customer queries, feedback, or concerns professionally and discreetly.
-
Maintain compliance with Health & Safety regulations and company policies.
What we're looking for:
-
Proven experience in retail management with a strong track record of achieving KPIs and sales targets.
-
Commercial awareness and the ability to interpret performance data to drive results.
-
Strong leadership, coaching, and communication skills.
-
Passion for delivering outstanding customer experiences in a sensitive and inclusive setting.
-
Ability to prioritise, make decisions, and lead a fast-paced team effectively.
-
Commitment to maintaining a respectful, inclusive, and judgment-free workplace.
What we offer:
-
Competitive salary of £27,000 per year with performance incentives.
-
Staff discounts on a wide range of adult lifestyle products.
-
A supportive, inclusive, and dynamic working environment.
-
Opportunities for personal and professional development.
If you are a results-driven retail leader with commercial expertise and a passion for customer experience, this is your opportunity to make a real impact.
Apply today and help lead a unique and exciting retail environment!
