Job Description
R13 are on the search for a stand-out retail professional, who is looking for their next career move to join a highly recognised name. The role will be located in Dereham, with the successful applicant working independently to oversee this key store and managing all customer interactions.
In this role, you'll be super hands-on on with the ultimate responsibility for the store's environment - keeping the showroom looking impeccable and making sure every customer leaves feeling great about their experience.
Salary is offered at £25000 DOE with a clear commission structure in place. Hours of work are five days out of seven including weekends / bank hols (Monday - Saturday 9-5.30 / Sunday )
The company
Offering a broad range of high-quality products, this reputable retailer has stores across the UK and an established online presence. They pride themselves in creating a positive and engaging working environment for their employees, appreciate the importance of a work life balance and encourage employees to take an active role in shaping the direction of the business.
The day to day
- Store figure reporting as well as daily target and quarterly plan breakdowns.
- Provide exceptional customer service across all channels, including in-store and over the phone.
- Handle customer enquiries with professionalism, empathy, and a solutions-focused approach.
- Uphold impeccable visual standards, ensuring showroom is welcoming and well-presented.
- Oversee stock levels, pricing accuracy, and in-store signage to ensure everything is perfectly maintained.
- Manage daily cash procedures and ensure full adherence to Health & Safety policies and regulations.
- Champion new technologies and tools to elevate the customer experience.
You will have/be
- Solid retail experience in a B2C consultative selling environment.
- Confident in selling high-value products (e.g. furniture or electrical retail sales).
- A history of hitting and smashing sales targets as part of a wider business goal.
- Brilliant communication skills, with a natural ability to coach and support others.
- Driven and resilient with a genuine passion for developing people.
- Confident in decision-making and ready to take full ownership of the store's performance.
How to apply
To hear more details about this fantastic opportunity please email your CV to Rebecca Headden - Business Director at rthirteen recruitment. If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.
