Synapri are supporting Non-Profit Membership Organisation looking to hire a API & Integration Engineer to support and maintain integrations across Azure-based cloud platform, ensuring critical services remain secure, stable, and well-managed. You'll work across Azure API Management, Logic Apps, integrations, and Dynamics 365. Responsibilities: Design, build, and maintain integration flows using Azure Logic Apps and Azure Service Bus, Manage the source system access service for the data platform: provisioning service principals and API keys into Azure Key Vault Maintaining API documentation for each business system Conduct production deployment reviews for data pipeline releases, assessing against the five-area engineering checklist (security, compute, credentials, scheduling, and data residency) Support the Platform & Systems Engineer with Integration Layer BAU tasks during periods of elevated demand Provide support across the wider platform team during busy periods and major projects. Desired experienced: Familiarity with Microsoft business systems, particularly Dynamics 365 CRM and Business Central, including their API structures and data models. Exposure to Microsoft Azure Data Layer technologies particularly with Synapse, Fabrik, ADLS and data pipelines. understanding of Azure API and integration architecture patterns, event-driven design, circuit breakers, retry logic, dead letter handling, and the distinction between synchronous and asynchronous integration Exposure to Microsoft Azure in a production environment. Knowledge of Azure API Management, Logic Apps, Service Bus, The client operate on a hybrid working model, 2 days a week in Central London. Please apply for more details!
Jun 23, 2026
Full time
Synapri are supporting Non-Profit Membership Organisation looking to hire a API & Integration Engineer to support and maintain integrations across Azure-based cloud platform, ensuring critical services remain secure, stable, and well-managed. You'll work across Azure API Management, Logic Apps, integrations, and Dynamics 365. Responsibilities: Design, build, and maintain integration flows using Azure Logic Apps and Azure Service Bus, Manage the source system access service for the data platform: provisioning service principals and API keys into Azure Key Vault Maintaining API documentation for each business system Conduct production deployment reviews for data pipeline releases, assessing against the five-area engineering checklist (security, compute, credentials, scheduling, and data residency) Support the Platform & Systems Engineer with Integration Layer BAU tasks during periods of elevated demand Provide support across the wider platform team during busy periods and major projects. Desired experienced: Familiarity with Microsoft business systems, particularly Dynamics 365 CRM and Business Central, including their API structures and data models. Exposure to Microsoft Azure Data Layer technologies particularly with Synapse, Fabrik, ADLS and data pipelines. understanding of Azure API and integration architecture patterns, event-driven design, circuit breakers, retry logic, dead letter handling, and the distinction between synchronous and asynchronous integration Exposure to Microsoft Azure in a production environment. Knowledge of Azure API Management, Logic Apps, Service Bus, The client operate on a hybrid working model, 2 days a week in Central London. Please apply for more details!
Data Engineer Hybrid - work from home + London c£60k - £70k + Bens An exciting opportunity is available for a curious and technically ambitious Data Engineer looking to take on greater ownership. Working closely with global Finance teams and external integration partners, you'll play a pivotal role in engaging stakeholders, shaping requirements, and contributing to solution design from the outset. This role is suited to mid-level or experienced data engineers with a strong understanding of modern cloud platforms such as Snowflake, Databricks, or Microsoft Fabric, who are keen to move beyond maintenance work and help shape a platform. The client is a leading organisation in the live entertainment sector, making this particularly relevant for candidates with experience in fast-paced B2C environments such as retail, e-commerce, media, food & beverage, or travel and hospitality. Based in Central London, the company operates a flexible hybrid model, with occasional on-site attendance required. The Finance Lakehouse solution is built on Microsoft Fabric, with Power BI Direct Lake at its core, and integrates with Microsoft Dynamics 365 data across multiple regions. It serves as the central repository for finance dataflows, reducing manual processes and data duplication across the business. You'll work closely with the Data Architect, who is currently the primary resource supporting the system. The aim is to share ownership, improve resilience during busy periods, and accelerate delivery of new features and enhancements. While Fabric is the primary platform, part of the role involves optimising its use identifying limitations, improving efficiency, and implementing practical workarounds. You'll also work with their Snowflake platform, identifying opportunities to shift functionality where it improves performance, scalability, or resilience. Key responsibilities Develop, test and document new features for the Finance Lakehouse platform. Share ownership of the product backlog with the Data Architect. Share ownership of Azure and Power BI assets, including BAU support and incident response. Build relationships with Finance stakeholders and external integration partners. Drive improvements to the development environment and ways of working, in partnership with the Data Architect. Stay current with platform developments and contribute ideas for improving or evolving the architecture. Skills, qualities and experience Familiar with modern cloud data platforms such as DataBricks, Snowflake or MS Fabric. Comfortable engaging directly with stakeholders, taking ownership of technical decisions, and contributing to the broader data strategy. Essential SQL PySpark/Python DBT Azure knowledge (i.e. Logic apps) Power BI/Fabric Semantic Models Ability to work with stakeholders with their own operational pressures. Able to follow best practices and adapt where needed. Desirable Previous experience of working with D365 data. Fabric experience in an enterprise setting, including monitoring. Snowflake or Databricks experience API Integration (OData ideally) Basic accounting knowledge Salary will be dependent on experience and likely to be in the region of £60,000 - £70,000 plus a comprehensive benefits package. For further information, please send your CV to Wayne Young at Youngs Employment Services Ltd. YES acts in the capacity of both an Employment Agent and Employment Business.
Jun 22, 2026
Full time
Data Engineer Hybrid - work from home + London c£60k - £70k + Bens An exciting opportunity is available for a curious and technically ambitious Data Engineer looking to take on greater ownership. Working closely with global Finance teams and external integration partners, you'll play a pivotal role in engaging stakeholders, shaping requirements, and contributing to solution design from the outset. This role is suited to mid-level or experienced data engineers with a strong understanding of modern cloud platforms such as Snowflake, Databricks, or Microsoft Fabric, who are keen to move beyond maintenance work and help shape a platform. The client is a leading organisation in the live entertainment sector, making this particularly relevant for candidates with experience in fast-paced B2C environments such as retail, e-commerce, media, food & beverage, or travel and hospitality. Based in Central London, the company operates a flexible hybrid model, with occasional on-site attendance required. The Finance Lakehouse solution is built on Microsoft Fabric, with Power BI Direct Lake at its core, and integrates with Microsoft Dynamics 365 data across multiple regions. It serves as the central repository for finance dataflows, reducing manual processes and data duplication across the business. You'll work closely with the Data Architect, who is currently the primary resource supporting the system. The aim is to share ownership, improve resilience during busy periods, and accelerate delivery of new features and enhancements. While Fabric is the primary platform, part of the role involves optimising its use identifying limitations, improving efficiency, and implementing practical workarounds. You'll also work with their Snowflake platform, identifying opportunities to shift functionality where it improves performance, scalability, or resilience. Key responsibilities Develop, test and document new features for the Finance Lakehouse platform. Share ownership of the product backlog with the Data Architect. Share ownership of Azure and Power BI assets, including BAU support and incident response. Build relationships with Finance stakeholders and external integration partners. Drive improvements to the development environment and ways of working, in partnership with the Data Architect. Stay current with platform developments and contribute ideas for improving or evolving the architecture. Skills, qualities and experience Familiar with modern cloud data platforms such as DataBricks, Snowflake or MS Fabric. Comfortable engaging directly with stakeholders, taking ownership of technical decisions, and contributing to the broader data strategy. Essential SQL PySpark/Python DBT Azure knowledge (i.e. Logic apps) Power BI/Fabric Semantic Models Ability to work with stakeholders with their own operational pressures. Able to follow best practices and adapt where needed. Desirable Previous experience of working with D365 data. Fabric experience in an enterprise setting, including monitoring. Snowflake or Databricks experience API Integration (OData ideally) Basic accounting knowledge Salary will be dependent on experience and likely to be in the region of £60,000 - £70,000 plus a comprehensive benefits package. For further information, please send your CV to Wayne Young at Youngs Employment Services Ltd. YES acts in the capacity of both an Employment Agent and Employment Business.
Senior Systems Integration Engineer Hybrid London 6-Month FTC Overview: An exciting opportunity has arisen with a purpose-driven organisation undergoing significant technology transformation. We are seeking a Senior Systems Integration Engineer to bring stability, connectivity, and technical leadership to a complex multi-platform environment. Reporting directly to the CEO, you will act as the organisation's trusted technical voice, connecting systems, improving data integrity, strengthening vendor accountability, and helping create a scalable technology foundation for future growth. This is a hands-on role suited to someone who enjoys solving technical challenges, working across multiple systems, and delivering practical integration solutions that have a direct impact on business operations. Role & Responsibilities: Design, build, test, and support integrations across Microsoft Dynamics CRM, Business Central, SaaS platforms, and other business systems. Develop and maintain API-based integrations, data pipelines, webhooks, and automated workflows. Troubleshoot integration issues, data discrepancies, and system connectivity challenges. Support platform upgrades, system enhancements, and data migration activities. Work closely with third-party suppliers and implementation partners to deliver technical solutions. Assist with improving data quality, system reliability, and operational efficiency. Document integration designs, technical processes, and recommendations. Collaborate with technical and non-technical stakeholders to understand requirements and deliver effective solutions. Skills & Experience Essential Strong experience in Systems Integration, Integration Engineering, Application Integration, or a similar technical role. Hands-on experience working with REST APIs, web services, ETL processes, webhooks, and system integrations. Strong troubleshooting and problem-solving skills. Experience working with third-party vendors and technology partners. Ability to communicate technical concepts clearly to a range of stakeholders. Desirable Experience with Microsoft Dynamics CRM and/or Microsoft Business Central. Experience delivering data migration, platform implementation, or system modernisation projects. Knowledge of integration platforms, workflow automation, and API management tools. Experience working across multiple business systems and third-party technology suppliers. Senior Systems Integration Engineer Hybrid London 6-Month FTC
Jun 20, 2026
Full time
Senior Systems Integration Engineer Hybrid London 6-Month FTC Overview: An exciting opportunity has arisen with a purpose-driven organisation undergoing significant technology transformation. We are seeking a Senior Systems Integration Engineer to bring stability, connectivity, and technical leadership to a complex multi-platform environment. Reporting directly to the CEO, you will act as the organisation's trusted technical voice, connecting systems, improving data integrity, strengthening vendor accountability, and helping create a scalable technology foundation for future growth. This is a hands-on role suited to someone who enjoys solving technical challenges, working across multiple systems, and delivering practical integration solutions that have a direct impact on business operations. Role & Responsibilities: Design, build, test, and support integrations across Microsoft Dynamics CRM, Business Central, SaaS platforms, and other business systems. Develop and maintain API-based integrations, data pipelines, webhooks, and automated workflows. Troubleshoot integration issues, data discrepancies, and system connectivity challenges. Support platform upgrades, system enhancements, and data migration activities. Work closely with third-party suppliers and implementation partners to deliver technical solutions. Assist with improving data quality, system reliability, and operational efficiency. Document integration designs, technical processes, and recommendations. Collaborate with technical and non-technical stakeholders to understand requirements and deliver effective solutions. Skills & Experience Essential Strong experience in Systems Integration, Integration Engineering, Application Integration, or a similar technical role. Hands-on experience working with REST APIs, web services, ETL processes, webhooks, and system integrations. Strong troubleshooting and problem-solving skills. Experience working with third-party vendors and technology partners. Ability to communicate technical concepts clearly to a range of stakeholders. Desirable Experience with Microsoft Dynamics CRM and/or Microsoft Business Central. Experience delivering data migration, platform implementation, or system modernisation projects. Knowledge of integration platforms, workflow automation, and API management tools. Experience working across multiple business systems and third-party technology suppliers. Senior Systems Integration Engineer Hybrid London 6-Month FTC
Halliday Marx have embarked on a Retained Assignment to hire an exceptional Financial Controller to join a highly ambitious and rapidly scaling Manufacturting business. Financial Controller Location: St Albans Salary: £85,000-£95,000 (DOE) Looking to join a business at a pivotal stage of growth and transformation? Following a merger the company is expected to treble in size within 2-3 years through both organic growth and strategic acquisition. This is a hands-on leadership role for an experienced finance professional ready to take genuine ownership of the day-to-day finance function, with the commercial capability and ambition to grow into a Finance Director as the group scales. The Opportunity Reporting to the Managing Director and working alongside the CFO, the Financial Controller will have full ownership of the operational finance function across the group, overseeing two accounts team members. You will play a key role in ERP optimisation, finance process improvement, reporting improvements, and business integration, in a company where finance is a genuine strategic partner to growth. Key Responsibilities Full ownership of day-to-day finance Accurate and timely monthly management information Cash flow forecasting, working capital management and financial planning Driving ERP consolidation and finance process improvement Leading automation initiatives and identifying opportunities to leverage AI in a modern finance and accounting tech stack Genuine business partnering with operational, engineering and commercial teams Managing and developing finance and accounts staff Supporting the Managing Director with tailored management information Strengthening controls and finance infrastructure as the group scales Manufacturing & Operational Finance A strong manufacturing or engineering background is desirable. The successful candidate will have hands-on experience of WIP reporting and controls, bills of materials, manufacturing costing and margin analysis, sales order flow through ERP systems, inventory and stock reporting, and multi-site operational finance. You will be equally comfortable on the shop floor and in the boardroom and powerful communication skills are highly desirable. The Candidate You are likely an experienced Financial Controller or Finance Manager from a manufacturing or engineering environment, technically strong across reporting, forecasting and controls, and commercially minded. You will be experienced with ERP systems - ideally Microsoft Dynamics 365 Business Central - and a proven driver of automation and process improvement. Ambition to develop, learn and progress to Finance Director as principal commercial lead within the business is desirable. Location & Working Pattern The role is based in St Albans with occasional travel between this and other locations. One to two remote working days per week are available but preference is for a leadership candidate that likes to be surrounded by their team and involved in day to day decisions.
Jun 19, 2026
Full time
Halliday Marx have embarked on a Retained Assignment to hire an exceptional Financial Controller to join a highly ambitious and rapidly scaling Manufacturting business. Financial Controller Location: St Albans Salary: £85,000-£95,000 (DOE) Looking to join a business at a pivotal stage of growth and transformation? Following a merger the company is expected to treble in size within 2-3 years through both organic growth and strategic acquisition. This is a hands-on leadership role for an experienced finance professional ready to take genuine ownership of the day-to-day finance function, with the commercial capability and ambition to grow into a Finance Director as the group scales. The Opportunity Reporting to the Managing Director and working alongside the CFO, the Financial Controller will have full ownership of the operational finance function across the group, overseeing two accounts team members. You will play a key role in ERP optimisation, finance process improvement, reporting improvements, and business integration, in a company where finance is a genuine strategic partner to growth. Key Responsibilities Full ownership of day-to-day finance Accurate and timely monthly management information Cash flow forecasting, working capital management and financial planning Driving ERP consolidation and finance process improvement Leading automation initiatives and identifying opportunities to leverage AI in a modern finance and accounting tech stack Genuine business partnering with operational, engineering and commercial teams Managing and developing finance and accounts staff Supporting the Managing Director with tailored management information Strengthening controls and finance infrastructure as the group scales Manufacturing & Operational Finance A strong manufacturing or engineering background is desirable. The successful candidate will have hands-on experience of WIP reporting and controls, bills of materials, manufacturing costing and margin analysis, sales order flow through ERP systems, inventory and stock reporting, and multi-site operational finance. You will be equally comfortable on the shop floor and in the boardroom and powerful communication skills are highly desirable. The Candidate You are likely an experienced Financial Controller or Finance Manager from a manufacturing or engineering environment, technically strong across reporting, forecasting and controls, and commercially minded. You will be experienced with ERP systems - ideally Microsoft Dynamics 365 Business Central - and a proven driver of automation and process improvement. Ambition to develop, learn and progress to Finance Director as principal commercial lead within the business is desirable. Location & Working Pattern The role is based in St Albans with occasional travel between this and other locations. One to two remote working days per week are available but preference is for a leadership candidate that likes to be surrounded by their team and involved in day to day decisions.
Customer Service Agent / Helpdesk Agent Salary Up to £26,000 depending on experience Hours • 9-hour day on a rotational shift pattern between 7am 7pm, Monday to Friday, including one hour lunch break Job Summary The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business, many of these areas are subject to SLAs, key performance indicators, and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld are primary objectives of the role. Key Tasks • Single point of contact to meet communication needs of key international customers • Management and ownership of cases throughout their lifecycle through to completion • Case diagnosis and first-line qualification of issues before call-out • Ensure cases are restored for service within SLA • Central point of contact between international customers and suppliers • Booking of engineering resource, logistics, travel, critical spares, etc. • Raising accurate escalations in a timely manner • Booking preventative maintenance visits General Responsibilities • Engagement with other departments • Weekly touch-point meetings, reporting, and chairing of conference calls Other Skills • Accurate recording of calls and customer/contract requirements • Effective actioning and follow-up of required activities • Meticulous attention to detail • Strong administration and organisational skills • Commercial awareness • Excellent customer relations and interpersonal skills • Ability to take responsibility Desirable Skills • Experience with incident-based ticketing systems • Experience with CRM systems (ideally Microsoft Dynamics) • Experience with SAP • Experience working in an AV / VC technology environment • Previous customer service experience
Jun 19, 2026
Full time
Customer Service Agent / Helpdesk Agent Salary Up to £26,000 depending on experience Hours • 9-hour day on a rotational shift pattern between 7am 7pm, Monday to Friday, including one hour lunch break Job Summary The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business, many of these areas are subject to SLAs, key performance indicators, and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld are primary objectives of the role. Key Tasks • Single point of contact to meet communication needs of key international customers • Management and ownership of cases throughout their lifecycle through to completion • Case diagnosis and first-line qualification of issues before call-out • Ensure cases are restored for service within SLA • Central point of contact between international customers and suppliers • Booking of engineering resource, logistics, travel, critical spares, etc. • Raising accurate escalations in a timely manner • Booking preventative maintenance visits General Responsibilities • Engagement with other departments • Weekly touch-point meetings, reporting, and chairing of conference calls Other Skills • Accurate recording of calls and customer/contract requirements • Effective actioning and follow-up of required activities • Meticulous attention to detail • Strong administration and organisational skills • Commercial awareness • Excellent customer relations and interpersonal skills • Ability to take responsibility Desirable Skills • Experience with incident-based ticketing systems • Experience with CRM systems (ideally Microsoft Dynamics) • Experience with SAP • Experience working in an AV / VC technology environment • Previous customer service experience
Data Engineer Hybrid - work from home + London c£60k - £70k + Bens An exciting opportunity is available for a curious and technically ambitious Data Engineer looking to take on greater ownership. Working closely with global Finance teams and external integration partners, you'll play a pivotal role in engaging stakeholders, shaping requirements, and contributing to solution design from the outset. This role is suited to mid-level or experienced data engineers with a strong understanding of modern cloud platforms such as Snowflake, Databricks, or Microsoft Fabric, who are keen to move beyond maintenance work and help shape a platform. The client is a leading organisation in the live entertainment sector, making this particularly relevant for candidates with experience in fast-paced B2C environments such as retail, e-commerce, media, food & beverage, or travel and hospitality. Based in Central London, the company operates a flexible hybrid model, with occasional on-site attendance required. The Finance Lakehouse solution is built on Microsoft Fabric, with Power BI Direct Lake at its core, and integrates with Microsoft Dynamics 365 data across multiple regions. It serves as the central repository for finance dataflows, reducing manual processes and data duplication across the business. You'll work closely with the Data Architect, who is currently the primary resource supporting the system. The aim is to share ownership, improve resilience during busy periods, and accelerate delivery of new features and enhancements. While Fabric is the primary platform, part of the role involves optimising its use-identifying limitations, improving efficiency, and implementing practical workarounds. You'll also work with their Snowflake platform, identifying opportunities to shift functionality where it improves performance, scalability, or resilience. Key responsibilities Develop, test and document new features for the Finance Lakehouse platform. Share ownership of the product backlog with the Data Architect. Share ownership of Azure and Power BI assets, including BAU support and incident response. Build relationships with Finance stakeholders and external integration partners. Drive improvements to the development environment and ways of working, in partnership with the Data Architect. Stay current with platform developments and contribute ideas for improving or evolving the architecture. Skills, qualities and experience Familiar with modern cloud data platforms such as DataBricks, Snowflake or MS Fabric. Comfortable engaging directly with stakeholders, taking ownership of technical decisions, and contributing to the broader data strategy. Essential SQL PySpark/Python DBT Azure knowledge (i.e. Logic apps) Power BI/Fabric Semantic Models Ability to work with stakeholders with their own operational pressures. Able to follow best practices and adapt where needed. Desirable Previous experience of working with D365 data. Fabric experience in an enterprise setting, including monitoring. Snowflake or Databricks experience API Integration (OData ideally) Basic accounting knowledge Salary will be dependent on experience and likely to be in the region of £60,000 - £70,000 plus a comprehensive benefits package. For further information, please send your CV to Wayne Young at Youngs Employment Services Ltd. YES acts in the capacity of both an Employment Agent and Employment Business.
Jun 19, 2026
Full time
Data Engineer Hybrid - work from home + London c£60k - £70k + Bens An exciting opportunity is available for a curious and technically ambitious Data Engineer looking to take on greater ownership. Working closely with global Finance teams and external integration partners, you'll play a pivotal role in engaging stakeholders, shaping requirements, and contributing to solution design from the outset. This role is suited to mid-level or experienced data engineers with a strong understanding of modern cloud platforms such as Snowflake, Databricks, or Microsoft Fabric, who are keen to move beyond maintenance work and help shape a platform. The client is a leading organisation in the live entertainment sector, making this particularly relevant for candidates with experience in fast-paced B2C environments such as retail, e-commerce, media, food & beverage, or travel and hospitality. Based in Central London, the company operates a flexible hybrid model, with occasional on-site attendance required. The Finance Lakehouse solution is built on Microsoft Fabric, with Power BI Direct Lake at its core, and integrates with Microsoft Dynamics 365 data across multiple regions. It serves as the central repository for finance dataflows, reducing manual processes and data duplication across the business. You'll work closely with the Data Architect, who is currently the primary resource supporting the system. The aim is to share ownership, improve resilience during busy periods, and accelerate delivery of new features and enhancements. While Fabric is the primary platform, part of the role involves optimising its use-identifying limitations, improving efficiency, and implementing practical workarounds. You'll also work with their Snowflake platform, identifying opportunities to shift functionality where it improves performance, scalability, or resilience. Key responsibilities Develop, test and document new features for the Finance Lakehouse platform. Share ownership of the product backlog with the Data Architect. Share ownership of Azure and Power BI assets, including BAU support and incident response. Build relationships with Finance stakeholders and external integration partners. Drive improvements to the development environment and ways of working, in partnership with the Data Architect. Stay current with platform developments and contribute ideas for improving or evolving the architecture. Skills, qualities and experience Familiar with modern cloud data platforms such as DataBricks, Snowflake or MS Fabric. Comfortable engaging directly with stakeholders, taking ownership of technical decisions, and contributing to the broader data strategy. Essential SQL PySpark/Python DBT Azure knowledge (i.e. Logic apps) Power BI/Fabric Semantic Models Ability to work with stakeholders with their own operational pressures. Able to follow best practices and adapt where needed. Desirable Previous experience of working with D365 data. Fabric experience in an enterprise setting, including monitoring. Snowflake or Databricks experience API Integration (OData ideally) Basic accounting knowledge Salary will be dependent on experience and likely to be in the region of £60,000 - £70,000 plus a comprehensive benefits package. For further information, please send your CV to Wayne Young at Youngs Employment Services Ltd. YES acts in the capacity of both an Employment Agent and Employment Business.
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Single point of contact to meet the communication needs of key international customers. Management and ownership of cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Central point of contact between international customers and proAV suppliers. Booking of engineering resource / Logistics / Travel / Critical spares etc. Raising of accurate escalations in a timely manner. Booking of preventative maintenance visits. Engagement with other proAV departments. Person specification: Accurate recording of calls and customer/contract requirements Effective action and follow-up of required activities A meticulous attention to detail Administration and organizational skills Commercial awareness Excellent customer relations and interpersonal skills Ability to take responsibility. Desirable skills: Experience of incident-based ticketing systems Experience of CRM systems, (ideally Microsoft Dynamics) Experience of SAP Experience of working in an AV / VC technology arena Previous Customer Service experience Weekly touch-point meeting, reports and chairing of conference calls. Hours of work: 40 hours per week, 9 hours a day on a rotational shift basis between 7am-7pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Jun 17, 2026
Full time
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Single point of contact to meet the communication needs of key international customers. Management and ownership of cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Central point of contact between international customers and proAV suppliers. Booking of engineering resource / Logistics / Travel / Critical spares etc. Raising of accurate escalations in a timely manner. Booking of preventative maintenance visits. Engagement with other proAV departments. Person specification: Accurate recording of calls and customer/contract requirements Effective action and follow-up of required activities A meticulous attention to detail Administration and organizational skills Commercial awareness Excellent customer relations and interpersonal skills Ability to take responsibility. Desirable skills: Experience of incident-based ticketing systems Experience of CRM systems, (ideally Microsoft Dynamics) Experience of SAP Experience of working in an AV / VC technology arena Previous Customer Service experience Weekly touch-point meeting, reports and chairing of conference calls. Hours of work: 40 hours per week, 9 hours a day on a rotational shift basis between 7am-7pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Systems Support Engineer Yate, Bristol Up to £37,000 per annum VIQU have partnered with a growing organisation who have recently modernised their systems, migrating into Dynamics 365 Business Central. Due to this, they are hiring a systems support engineer to provide IT support and carry out system related projects. This role requires at least four days a week on site presence in Yate, Bristol. Duties of the First Line Support Engineer: Perform IT and system support to a range of users within the company. Support across the Dynamics/Microsoft 365 and Windows ecosystem. Follows SLAs and deal with all tickets in a timely manner. Independently manage system related projects, focusing on improving business related efficiencies. Undertake training on specific ERP related technologies. Requirements of the IT Support Engineer: Experience with IT and systems related support. Experience working with and supporting a Microsoft ecosystem. Exposure to supporting some kind of ERP system. Must have a UK driving license and your own car Strong communication skills and a willingness to learn and develop. Exposure to Dynamics 365 Business Central would be a nice to have. Systems Support Engineer North Bristol (4 days a week on site) Up to £37,000 per annum Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Jun 16, 2026
Full time
Systems Support Engineer Yate, Bristol Up to £37,000 per annum VIQU have partnered with a growing organisation who have recently modernised their systems, migrating into Dynamics 365 Business Central. Due to this, they are hiring a systems support engineer to provide IT support and carry out system related projects. This role requires at least four days a week on site presence in Yate, Bristol. Duties of the First Line Support Engineer: Perform IT and system support to a range of users within the company. Support across the Dynamics/Microsoft 365 and Windows ecosystem. Follows SLAs and deal with all tickets in a timely manner. Independently manage system related projects, focusing on improving business related efficiencies. Undertake training on specific ERP related technologies. Requirements of the IT Support Engineer: Experience with IT and systems related support. Experience working with and supporting a Microsoft ecosystem. Exposure to supporting some kind of ERP system. Must have a UK driving license and your own car Strong communication skills and a willingness to learn and develop. Exposure to Dynamics 365 Business Central would be a nice to have. Systems Support Engineer North Bristol (4 days a week on site) Up to £37,000 per annum Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Job Title: Senior Power Platform Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary 55,000- 65,000 plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As Triad's Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. You possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions Key Responsibilities Develop, administer, and support Microsoft technologies, including Dynamics 365, SharePoint Online, the M365 suite, Power Pages, and bespoke applications built using the Power Platform. Deliver innovative solutions using Dynamics 365, Power Platform (including Power Pages), and SharePoint Online across all stages of the software development lifecycle. Design and build both Canvas and Model-Driven Power Apps. Configure and customise Dynamics 365, SharePoint Online, and Power Pages, including the use of plugins, custom workflow assemblies, JavaScript, and extended Azure/Office 365 capabilities. Work with Microsoft Power BI to support reporting and data visualisation requirements. Maintain an awareness of the broader Microsoft solutions suite and how different products integrate and complement one another. Apply core software engineering principles across varying platforms, languages, and business domains. Bring a strong enthusiasm for technology and a proactive, solutions-driven mindset. Contribute original ideas and technical insights to explore and experiment with new approaches. Demonstrate initiative and entrepreneurial thinking to drive technical innovation, challenge the status quo, and continuously enhance development practices. Nice to Haves Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications Qualifications and Certifications Eligible for SC level security clearance Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant certifications, including but not limited to: Microsoft Certified: Power Platform Solution Architect Expert (preferred). Microsoft Certified: Power Platform Developer Associate (optional but valued). Minimum of 8 years of hands-on experience in Microsoft development technologies. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test (30 mins) A Technical interview with one of the Power Platform Architects. An interview session with our CTO including a career review and cultural fit assessment. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Laura Piechowicz and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Oct 07, 2025
Full time
Job Title: Senior Power Platform Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary 55,000- 65,000 plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As Triad's Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. You possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions Key Responsibilities Develop, administer, and support Microsoft technologies, including Dynamics 365, SharePoint Online, the M365 suite, Power Pages, and bespoke applications built using the Power Platform. Deliver innovative solutions using Dynamics 365, Power Platform (including Power Pages), and SharePoint Online across all stages of the software development lifecycle. Design and build both Canvas and Model-Driven Power Apps. Configure and customise Dynamics 365, SharePoint Online, and Power Pages, including the use of plugins, custom workflow assemblies, JavaScript, and extended Azure/Office 365 capabilities. Work with Microsoft Power BI to support reporting and data visualisation requirements. Maintain an awareness of the broader Microsoft solutions suite and how different products integrate and complement one another. Apply core software engineering principles across varying platforms, languages, and business domains. Bring a strong enthusiasm for technology and a proactive, solutions-driven mindset. Contribute original ideas and technical insights to explore and experiment with new approaches. Demonstrate initiative and entrepreneurial thinking to drive technical innovation, challenge the status quo, and continuously enhance development practices. Nice to Haves Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications Qualifications and Certifications Eligible for SC level security clearance Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant certifications, including but not limited to: Microsoft Certified: Power Platform Solution Architect Expert (preferred). Microsoft Certified: Power Platform Developer Associate (optional but valued). Minimum of 8 years of hands-on experience in Microsoft development technologies. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test (30 mins) A Technical interview with one of the Power Platform Architects. An interview session with our CTO including a career review and cultural fit assessment. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Laura Piechowicz and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Job Title: Senior Power Platform Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £55,000-£65,000 plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As Triad's Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. You possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions Key Responsibilities Develop, administer, and support Microsoft technologies, including Dynamics 365, SharePoint Online, the M365 suite, Power Pages, and bespoke applications built using the Power Platform. Deliver innovative solutions using Dynamics 365, Power Platform (including Power Pages), and SharePoint Online across all stages of the software development life cycle. Design and build both Canvas and Model-Driven Power Apps. Configure and customise Dynamics 365, SharePoint Online, and Power Pages, including the use of plugins, custom workflow assemblies, JavaScript, and extended Azure/Office 365 capabilities. Work with Microsoft Power BI to support reporting and data visualisation requirements. Maintain an awareness of the broader Microsoft solutions suite and how different products integrate and complement one another. Apply core software engineering principles across varying platforms, languages, and business domains. Bring a strong enthusiasm for technology and a proactive, solutions-driven mindset. Contribute original ideas and technical insights to explore and experiment with new approaches. Demonstrate initiative and entrepreneurial thinking to drive technical innovation, challenge the status quo, and continuously enhance development practices. Nice to Haves Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications Qualifications and Certifications Eligible for SC level security clearance Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant certifications, including but not limited to: Microsoft Certified: Power Platform Solution Architect Expert (preferred). Microsoft Certified: Power Platform Developer Associate (optional but valued). Minimum of 8 years of hands-on experience in Microsoft development technologies. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test (30 mins) A Technical interview with one of the Power Platform Architects. An interview session with our CTO including a career review and cultural fit assessment. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Laura Piechowicz and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Oct 03, 2025
Full time
Job Title: Senior Power Platform Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £55,000-£65,000 plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As Triad's Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. You possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions Key Responsibilities Develop, administer, and support Microsoft technologies, including Dynamics 365, SharePoint Online, the M365 suite, Power Pages, and bespoke applications built using the Power Platform. Deliver innovative solutions using Dynamics 365, Power Platform (including Power Pages), and SharePoint Online across all stages of the software development life cycle. Design and build both Canvas and Model-Driven Power Apps. Configure and customise Dynamics 365, SharePoint Online, and Power Pages, including the use of plugins, custom workflow assemblies, JavaScript, and extended Azure/Office 365 capabilities. Work with Microsoft Power BI to support reporting and data visualisation requirements. Maintain an awareness of the broader Microsoft solutions suite and how different products integrate and complement one another. Apply core software engineering principles across varying platforms, languages, and business domains. Bring a strong enthusiasm for technology and a proactive, solutions-driven mindset. Contribute original ideas and technical insights to explore and experiment with new approaches. Demonstrate initiative and entrepreneurial thinking to drive technical innovation, challenge the status quo, and continuously enhance development practices. Nice to Haves Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications Qualifications and Certifications Eligible for SC level security clearance Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant certifications, including but not limited to: Microsoft Certified: Power Platform Solution Architect Expert (preferred). Microsoft Certified: Power Platform Developer Associate (optional but valued). Minimum of 8 years of hands-on experience in Microsoft development technologies. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test (30 mins) A Technical interview with one of the Power Platform Architects. An interview session with our CTO including a career review and cultural fit assessment. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Laura Piechowicz and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Azure Cloud Infrastructure Engineer (D365 & CCaaS) Location: Luton, UK (Hybrid - 2-3 days per week onsite) Day Rate: £425 (Inside IR35) Contract Duration: 6 months Start Date: Immediate Overview An exciting opportunity has arisen for an experienced Azure Cloud Infrastructure Engineer with proven expertise in Microsoft Dynamics 365 (D365) and Contact Centre as a Service (CCaaS). This role will play a key part in designing, engineering and integrating cloud-based platforms within a hybrid environment, supporting a high-profile digital transformation programme. Key Responsibilities . Liaise with vendors to design, manage and engineer the implementation of CCaaS and D365 platforms. . Support the mobilisation of the project in collaboration with core teams and third-party suppliers. . Define and document business and technical requirements for migration, overseeing integration with CCaaS and D365 components. . Act as the primary liaison between stakeholders, programme leadership and cross-functional teams to ensure effective execution. . Design and build required environments within the Azure tenant, aligned with accounts/tenant strategy. . Engineer compute and network resources for the platform. . Support integration across development, testing and production environments. . Set up DevOps pipelines with platform teams, using existing templates and best practices. . Assess applications hosted in AWS Cloud to define best practices for integration with Azure CCaaS. . Contribute to the design and integration of observability tooling into central dashboards and monitoring systems. Skills, Knowledge & Experience . Strong experience with Microsoft Azure PaaS solutions. . Expertise in CCaaS and MS Dynamics 365. . Proven capability in Azure infrastructure engineering, including authentication methods (SAML/OIDC), compute and network design. . Experience integrating Azure and AWS tenants. . Demonstrated leadership skills on previous engagements. . (Desirable) Knowledge of architecture and technologies in the aviation domain. Person Specification . Excellent communication skills, both written and verbal. . Strong analytical and problem-solving ability. . Able to work under limited supervision and take responsibility quickly. . Broad technical awareness across information technology. . Effective interpersonal skills with a collaborative and supportive style. . Comfortable working in dynamic, fast-paced environments with shifting priorities. . Flexible, technically creative and open-minded.
Oct 03, 2025
Contractor
Azure Cloud Infrastructure Engineer (D365 & CCaaS) Location: Luton, UK (Hybrid - 2-3 days per week onsite) Day Rate: £425 (Inside IR35) Contract Duration: 6 months Start Date: Immediate Overview An exciting opportunity has arisen for an experienced Azure Cloud Infrastructure Engineer with proven expertise in Microsoft Dynamics 365 (D365) and Contact Centre as a Service (CCaaS). This role will play a key part in designing, engineering and integrating cloud-based platforms within a hybrid environment, supporting a high-profile digital transformation programme. Key Responsibilities . Liaise with vendors to design, manage and engineer the implementation of CCaaS and D365 platforms. . Support the mobilisation of the project in collaboration with core teams and third-party suppliers. . Define and document business and technical requirements for migration, overseeing integration with CCaaS and D365 components. . Act as the primary liaison between stakeholders, programme leadership and cross-functional teams to ensure effective execution. . Design and build required environments within the Azure tenant, aligned with accounts/tenant strategy. . Engineer compute and network resources for the platform. . Support integration across development, testing and production environments. . Set up DevOps pipelines with platform teams, using existing templates and best practices. . Assess applications hosted in AWS Cloud to define best practices for integration with Azure CCaaS. . Contribute to the design and integration of observability tooling into central dashboards and monitoring systems. Skills, Knowledge & Experience . Strong experience with Microsoft Azure PaaS solutions. . Expertise in CCaaS and MS Dynamics 365. . Proven capability in Azure infrastructure engineering, including authentication methods (SAML/OIDC), compute and network design. . Experience integrating Azure and AWS tenants. . Demonstrated leadership skills on previous engagements. . (Desirable) Knowledge of architecture and technologies in the aviation domain. Person Specification . Excellent communication skills, both written and verbal. . Strong analytical and problem-solving ability. . Able to work under limited supervision and take responsibility quickly. . Broad technical awareness across information technology. . Effective interpersonal skills with a collaborative and supportive style. . Comfortable working in dynamic, fast-paced environments with shifting priorities. . Flexible, technically creative and open-minded.
