Workplace Receptionist Supervisor

Workplace Receptionist Supervisor

£35,000

Belgravia

Our client is seeking an experienced Workplace Receptionist Supervisor to deliver an exceptional, first-class front-of-house experience. This is a high-profile, client-facing role within a sophisticated, luxury environment, perfect for a polished professional who thrives on delivering VIP-level service.

Workplace Receptionist Supervisor Key Responsibilities:

• Deliver a world-class, professional welcome to all visitors, acting as the first point of contact for the office.
• Ensure visitors are signed in efficiently and escorted promptly, providing a VIP service that anticipates their needs.
• Maintain the front-of-house area to an immaculate standard, reporting issues proactively.
• Oversee meeting room bookings, ensuring rooms are perfectly prepared with all necessary amenities and catering.
• Communicate key visitor arrivals or important events to management promptly.
• Support meetings and events, ensuring all setups, refreshments, and catering meet high-end standards.
• Manage incoming post, parcels, emails, and calendars with discretion and accuracy.
• Support supplier management, invoice processing, and purchase order procedures as required.
• Deputise for the line manager when necessary, maintaining seamless operational standards.
• Uphold Health, Safety, and Environmental policies and company procedures consistently.

Workplace Receptionist Supervisor Key Skills and Experience:

• Demonstrated experience in a high-end, luxury, or VIP-facing environment is essential.
• Exceptional customer service skills with a keen attention to detail and the ability to anticipate client needs.
• Professional, confident, and polished communicator with excellent telephone etiquette.
• Strong administrative and organisational skills with the ability to multitask in a fast-paced environment.
• IT literate: intermediate Excel, Outlook, and Word skills.
• Knowledge of Facilities Management processes is advantageous.
• Experience in F&B or luxury hospitality is a bonus.
• Team player with the ability to work independently and exercise discretion.

Working Hours: 40 hours a week, predominantly Mon-Fri with flexibility to work weekends and/or out of hours, when necessary, required.

Excellent benefits, 25 days holiday plus bank holidays.

If this role is of interest, please contact Anjna Mahey for more information.