Employability Mentor

Employability Mentor

Directorate: Communities

Department: Enterprise, Natural Resources & Sustainability (Employability)

Rate: 16.35/hr

Contract: Full-time, 37 hrs/week ASAP - 31 March 2026 (fixed term)

Flexibility: Must work evenings/weekends and occasionally exceed 37 hrs based on service needs

Location: Civic Offices, Bridgend + outreach across County Borough

Role Purpose

Provide intensive 1-to-1 employability mentoring to a caseload of participants, helping them overcome barriers and build skills to secure and sustain employment. You will work to strict outcome targets with team support.

Key Duties

Mentoring & Referrals

• Recruit, retain, assess, coach, and support participants
  
  
• Manage a caseload with tailored support plans and regular reviews
  
  
• Deliver timely interventions to progress clients toward work
  
  
• Coordinate with partner programmes and receive referrals via Triage/Triage assessments
  
  

Employer & Partner Engagement

• Build placement and job opportunities with local employers (MSMEs, SMEs, social enterprises)
  
  
• Maintain knowledge of the local labour market
  
  
• Promote the programme and generate referrals
  
  
• Support or run outreach events (job fairs, careers events, roadshows)
  
  

Administration & Compliance

• Maintain accurate participant records (paper + database)
  
  
• Verify employment outcomes with evidence or employer contact
  
  
• Ensure confidentiality, GDPR compliance, and a clear audit trail
  
  

Essential Requirements

Education

• Degree level or equivalent experience
  
  

Experience & Knowledge

• Intensive employment mentoring for participants facing poverty and barriers
  
  
• Benefit and welfare reform awareness
  
  
• Working with hard-to-reach groups (benefit claimants, single parents, protected characteristics)
  
  
• Employer negotiation and partnership working
  
  
• Handling confidential data + understanding of GDPR/GDPR compliance
  
  

Skills

• Strong organisation and target-driven delivery
  
  
• IT: MS Office, databases, electronic records
  
  
• Clear communication (English/Welsh)
  
  
• Teamwork, creativity, and flexible working availability
  

• Must hold a driving licence and have vehicle access for work travel

Randstad Business Support is acting as an Employment Business in relation to this vacancy.