HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide. The role We deliver Claims operational services as well as Premium processing for outsourced MGA's on behalf of the HDI Group Global Network, UK and Ireland Branch. Working within Client Services to supply a proactive and flexible service whilst driving best practice and ensuring compliance with all company procedures. This includes meeting agreed service and data quality standards, both internal and external. Key accountabilities Validate and accurately enter data into company systems to enable precise reporting on the nature and financial impact of the claims portfolio Monitor the claims portal system and liaise with the Technical claims team to action as appropriate to ensure portal compliance Manage the receipt, registration, acknowledgment and allocation of claims notifications and other correspondence Process claims payments, reserve adjustments, and other financial movements in accordance with internal standards and authorisation levels using multiple internal and external systems Receive policy, premium and claim bordereaux from providers and process in accordance to company guidelines. Captive and funded recovery management. Identify and apply protocols to report and recover for all accounts requiring HDI funding Reconciliations of claim and premium movements Reconciliation of claim payments and reserves on multinational inter-company accounts Cashflow management of large payments and outsourced escrow funds Distribution of monthly MI reports and liaising with other business units and external providers to resolve queries as necessary Support other business units and external providers in collating, monitoring, reviewing and finalising Credit Agreement settlements in a timely manner. Creating and updating operational process manuals and other procedure documentation Assist with the documentation, maintenance and monitoring of compliance and governance initiatives Support the Technical claims teams to review SLA compliance and internal and external audit requirements Actively participate in projects or other initiatives designed to improve the effectiveness and efficiency of the claims operations team Undertake any other tasks as requested by the Claims Operations Manager in order that the team achieves its objectives Support in keeping intranet and website up to date Produce regular and ad hoc operations and KPI reports, extracting data from internal systems Skills & experience Insurance experience from a claims, technical accounting, operational or administration role Bordereaux experience is preferred (claims or premium) Able to deal with large data sets and identify and investigate discrepancies Good understanding of insurance and the terminologies used Accuracy and attention to detail Competent user of Excel & Word Good communication (written and oral) and interpersonal skills; comfortable with phone & face to face discussions with underwriters & other technical colleagues Able to organise own workload effectively to meet service standards Deadline focused; able to work under pressure to meet tight deadlines Good systems knowledge, experience of using systems to evaluate data Good analytical and problem solving skills Understanding of financial impact of technical data processed Other As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one. If you require support with your application, please contact UK&
Apr 16, 2026
Full time
HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide. The role We deliver Claims operational services as well as Premium processing for outsourced MGA's on behalf of the HDI Group Global Network, UK and Ireland Branch. Working within Client Services to supply a proactive and flexible service whilst driving best practice and ensuring compliance with all company procedures. This includes meeting agreed service and data quality standards, both internal and external. Key accountabilities Validate and accurately enter data into company systems to enable precise reporting on the nature and financial impact of the claims portfolio Monitor the claims portal system and liaise with the Technical claims team to action as appropriate to ensure portal compliance Manage the receipt, registration, acknowledgment and allocation of claims notifications and other correspondence Process claims payments, reserve adjustments, and other financial movements in accordance with internal standards and authorisation levels using multiple internal and external systems Receive policy, premium and claim bordereaux from providers and process in accordance to company guidelines. Captive and funded recovery management. Identify and apply protocols to report and recover for all accounts requiring HDI funding Reconciliations of claim and premium movements Reconciliation of claim payments and reserves on multinational inter-company accounts Cashflow management of large payments and outsourced escrow funds Distribution of monthly MI reports and liaising with other business units and external providers to resolve queries as necessary Support other business units and external providers in collating, monitoring, reviewing and finalising Credit Agreement settlements in a timely manner. Creating and updating operational process manuals and other procedure documentation Assist with the documentation, maintenance and monitoring of compliance and governance initiatives Support the Technical claims teams to review SLA compliance and internal and external audit requirements Actively participate in projects or other initiatives designed to improve the effectiveness and efficiency of the claims operations team Undertake any other tasks as requested by the Claims Operations Manager in order that the team achieves its objectives Support in keeping intranet and website up to date Produce regular and ad hoc operations and KPI reports, extracting data from internal systems Skills & experience Insurance experience from a claims, technical accounting, operational or administration role Bordereaux experience is preferred (claims or premium) Able to deal with large data sets and identify and investigate discrepancies Good understanding of insurance and the terminologies used Accuracy and attention to detail Competent user of Excel & Word Good communication (written and oral) and interpersonal skills; comfortable with phone & face to face discussions with underwriters & other technical colleagues Able to organise own workload effectively to meet service standards Deadline focused; able to work under pressure to meet tight deadlines Good systems knowledge, experience of using systems to evaluate data Good analytical and problem solving skills Understanding of financial impact of technical data processed Other As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one. If you require support with your application, please contact UK&
Private Client Tax Director Torquay £90,000 - £100,000 + Discretionary Bonus I'm working with a well-established and highly regarded accountancy firm in Torquay that is looking to appoint a Private Client Tax Director to join its growing tax team, to be based either within their Torquay or Exeter offices. This role would suit an experienced tax professional who is keen to take the next step in their career within a supportive, forward-thinking environment. You'll be responsible for delivering high-quality personal tax compliance and advisory services to a varied client base, including trusts and high-net-worth individuals. What's great about this Private Client Tax Director role? Hybrid working model Option to buy up to 5 additional days holiday Health & wellbeing benefits package Retail & gym discounts One paid volunteering day per year Your role as a Private Client Tax Director: Manage a portfolio of personal tax clients, including trusts and High-Net Worth individuals. Lead and develop a team of trust advisers, ensuring work meets legislative and ethical standards. Act as principal on a portfolio of trusts and high-net-worth clients, reviewing and signing off advice. Review trust accounts and provide technical guidance. Liaise with trustees, beneficiaries, clients, and intermediaries to deliver top-tier service. Support business development and promote firm-wide services, including financial planning. Mentor colleagues across departments to manage risk and identify opportunities. Oversee client meetings, tax planning advice, and delivery by team members. Ensure effective work allocation and departmental targets are met. Assist with the governance and operation of the trust corporation. What you'll need to succeed: ATT or CTA qualification (or equivalent), with strong and up-to-date technical knowledge. Minimum of 3 years in a Senior Manager role looking to step up, or already at Director level. STEP qualification is also desirable, but not essential. A good understanding of regulatory and compliance standards within tax. Strong organisational skills and the ability to manage deadlines effectively. A professional, discreet and client-focused approach, with the ability to build rapport quickly. What next: The firm places a strong emphasis on professional development, collaboration and wellbeing, offering genuine long-term career progression. Please get in touch for further details: As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Apr 16, 2026
Full time
Private Client Tax Director Torquay £90,000 - £100,000 + Discretionary Bonus I'm working with a well-established and highly regarded accountancy firm in Torquay that is looking to appoint a Private Client Tax Director to join its growing tax team, to be based either within their Torquay or Exeter offices. This role would suit an experienced tax professional who is keen to take the next step in their career within a supportive, forward-thinking environment. You'll be responsible for delivering high-quality personal tax compliance and advisory services to a varied client base, including trusts and high-net-worth individuals. What's great about this Private Client Tax Director role? Hybrid working model Option to buy up to 5 additional days holiday Health & wellbeing benefits package Retail & gym discounts One paid volunteering day per year Your role as a Private Client Tax Director: Manage a portfolio of personal tax clients, including trusts and High-Net Worth individuals. Lead and develop a team of trust advisers, ensuring work meets legislative and ethical standards. Act as principal on a portfolio of trusts and high-net-worth clients, reviewing and signing off advice. Review trust accounts and provide technical guidance. Liaise with trustees, beneficiaries, clients, and intermediaries to deliver top-tier service. Support business development and promote firm-wide services, including financial planning. Mentor colleagues across departments to manage risk and identify opportunities. Oversee client meetings, tax planning advice, and delivery by team members. Ensure effective work allocation and departmental targets are met. Assist with the governance and operation of the trust corporation. What you'll need to succeed: ATT or CTA qualification (or equivalent), with strong and up-to-date technical knowledge. Minimum of 3 years in a Senior Manager role looking to step up, or already at Director level. STEP qualification is also desirable, but not essential. A good understanding of regulatory and compliance standards within tax. Strong organisational skills and the ability to manage deadlines effectively. A professional, discreet and client-focused approach, with the ability to build rapport quickly. What next: The firm places a strong emphasis on professional development, collaboration and wellbeing, offering genuine long-term career progression. Please get in touch for further details: As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Group Tax & Treasury Manager - London We are partnering with a dynamic, fast-growing, multi-entity business backed by private equity to appoint a Group Tax & Treasury Manager . This is a high-impact role offering broad exposure across tax, treasury, and strategic finance, ideal for a proactive individual who thrives in a standalone capacity and enjoys driving change. The Role Reporting to the Corporate Finance Director, you will take full ownership of the Group's tax and treasury agenda. Operating within a highly acquisitive environment, you will ensure robust compliance, strengthen governance, and deliver practical, commercially focused tax solutions across the business. You will be the go-to person for all tax & treasury matters, working closely with senior stakeholders to improve processes, minimise risk, and enhance efficiency-while reducing reliance on external advisors. Key Responsibilities Lead UK corporation tax and VAT compliance, including filings, reporting, and statutory obligations Oversee tax accounting (current and deferred), group relief, and UK GAAP disclosures Manage transfer pricing, Corporate Interest Restriction (CIR), and thin capitalisation requirements Identify and deliver tax efficiencies, including R&D claims and capital allowances Provide expert VAT and indirect tax guidance across a complex group structure Support M&A activity, including due diligence and post-acquisition integration Own treasury activities, including cashflow forecasting, banking relationships, and cash pooling Due to the acquisitive nature of the business, there are now c50 bank accounts. Simplify the banking facility structure through the consolidation to one preferred supplier. Strengthen governance frameworks, including SAO, CCO compliance, and tax risk management Act as the primary contact for HMRC and support audit and investor reporting Drive process improvements and explore tax technology solutions About You A technically strong and commercially minded tax & treasury professional who is comfortable operating autonomously in a fast-paced environment. You bring a hands-on approach, a continuous improvement mindset, and the confidence to influence senior stakeholders. Key Requirements Qualified accountant or tax professional (CTA, ACA, ACCA) 5+ years' experience in large, complex or PE-backed organisations Proven experience operating as a standalone Tax Manager Strong knowledge of UK corporate tax, VAT, and tax governance frameworks Experience managing tax across multi-entity structures Excellent analytical, communication, and stakeholder management skills Advanced Excel and data analysis capability Why Apply? This is a rare opportunity to shape and lead the tax and treasury function within a growing, acquisitive group. You'll play a key role in driving strategic decisions, improving controls, and creating long-term value for the business. This position is based in central London, with an expectation of four days per week in the office initially moving to three days, post probation.
Apr 16, 2026
Full time
Group Tax & Treasury Manager - London We are partnering with a dynamic, fast-growing, multi-entity business backed by private equity to appoint a Group Tax & Treasury Manager . This is a high-impact role offering broad exposure across tax, treasury, and strategic finance, ideal for a proactive individual who thrives in a standalone capacity and enjoys driving change. The Role Reporting to the Corporate Finance Director, you will take full ownership of the Group's tax and treasury agenda. Operating within a highly acquisitive environment, you will ensure robust compliance, strengthen governance, and deliver practical, commercially focused tax solutions across the business. You will be the go-to person for all tax & treasury matters, working closely with senior stakeholders to improve processes, minimise risk, and enhance efficiency-while reducing reliance on external advisors. Key Responsibilities Lead UK corporation tax and VAT compliance, including filings, reporting, and statutory obligations Oversee tax accounting (current and deferred), group relief, and UK GAAP disclosures Manage transfer pricing, Corporate Interest Restriction (CIR), and thin capitalisation requirements Identify and deliver tax efficiencies, including R&D claims and capital allowances Provide expert VAT and indirect tax guidance across a complex group structure Support M&A activity, including due diligence and post-acquisition integration Own treasury activities, including cashflow forecasting, banking relationships, and cash pooling Due to the acquisitive nature of the business, there are now c50 bank accounts. Simplify the banking facility structure through the consolidation to one preferred supplier. Strengthen governance frameworks, including SAO, CCO compliance, and tax risk management Act as the primary contact for HMRC and support audit and investor reporting Drive process improvements and explore tax technology solutions About You A technically strong and commercially minded tax & treasury professional who is comfortable operating autonomously in a fast-paced environment. You bring a hands-on approach, a continuous improvement mindset, and the confidence to influence senior stakeholders. Key Requirements Qualified accountant or tax professional (CTA, ACA, ACCA) 5+ years' experience in large, complex or PE-backed organisations Proven experience operating as a standalone Tax Manager Strong knowledge of UK corporate tax, VAT, and tax governance frameworks Experience managing tax across multi-entity structures Excellent analytical, communication, and stakeholder management skills Advanced Excel and data analysis capability Why Apply? This is a rare opportunity to shape and lead the tax and treasury function within a growing, acquisitive group. You'll play a key role in driving strategic decisions, improving controls, and creating long-term value for the business. This position is based in central London, with an expectation of four days per week in the office initially moving to three days, post probation.
Head of Partnerships and Philanthropy We are seeking an inspiring and relationship led fundraising leader to drive partnership and philanthropy growth across this Homelessness Charity. Salary: £51,587-£55,661 per annum Location: Southend-on-Sea, Essex (hybrid) Hours: 37 per week Closing date: 17th April 2026 Interviews: w/c 27th April 2026 About the Role This is an exciting opportunity to lead and grow a broad portfolio of partnership driven income streams at a time of strategic organisational development. As Head of Partnerships and Philanthropy, you will shape and deliver a multi year strategy encompassing corporate partnerships, community fundraising, major donors and legacy development. You will play a pivotal role in building sustainable, values led relationships with local businesses, community groups and high value supporters, strengthening the charity's financial resilience and long term impact. Working closely with senior colleagues, you will ensure public facing income streams are structured for growth, aligned with organisational priorities and supported by excellent stewardship. Key responsibilities include: Leading the development and delivery of strategies for corporate partnerships, community fundraising, major donors and legacy giving. Setting annual income targets, monitoring performance and ensuring a balanced and sustainable income mix. Identifying, cultivating and securing high value philanthropic and partnership opportunities. Providing strategic oversight to corporate and community fundraising teams, ensuring effective pipeline management and high quality stewardship. Supporting the development of major donor and legacy programmes, including donor journeys and long term supporter engagement. Providing leadership to a multi-disciplinary team, embedding KPIs, performance management and a collaborative, accountable culture. Ensuring cross directorate collaboration with Digital, Communications, Trusts and Events colleagues. Contributing to budget planning, governance, regulatory compliance and reporting to senior leadership and trustees. About You You will be an ambitious, strategic fundraising leader with a strong track record of securing and growing relationship-led income across corporate and community audiences. You will bring: Significant experience in corporate partnerships and community fundraising at managerial level. Proven success in developing high value partnerships and supporter relationships. Experience leading and developing high performing fundraising teams. Strong communication skills, with the ability to engage senior stakeholders and inspire supporters. Financial acumen and confidence managing income targets and forecasts. A strategic mindset combined with the ability to turn plans into successful delivery. Experience in major donor development, legacy fundraising or working within a medium sized charity is desirable. About the Organisation You will be joining a respected charity with a strong community presence, entering a period of structured growth. The organisation is committed to building sustainable, community rooted income streams and strengthening its impact across the region. You will play a leading role in shaping its future success. Other roles you may have experience of could include: Head of Fundraising, Head of Philanthropy, Senior Corporate Partnerships Manager, Partnerships Lead, Major Donor Manager, Head of Income Generation, Community Fundraising Manager, Head of Supporter Engagement, Corporate Relations Manager.
Apr 16, 2026
Full time
Head of Partnerships and Philanthropy We are seeking an inspiring and relationship led fundraising leader to drive partnership and philanthropy growth across this Homelessness Charity. Salary: £51,587-£55,661 per annum Location: Southend-on-Sea, Essex (hybrid) Hours: 37 per week Closing date: 17th April 2026 Interviews: w/c 27th April 2026 About the Role This is an exciting opportunity to lead and grow a broad portfolio of partnership driven income streams at a time of strategic organisational development. As Head of Partnerships and Philanthropy, you will shape and deliver a multi year strategy encompassing corporate partnerships, community fundraising, major donors and legacy development. You will play a pivotal role in building sustainable, values led relationships with local businesses, community groups and high value supporters, strengthening the charity's financial resilience and long term impact. Working closely with senior colleagues, you will ensure public facing income streams are structured for growth, aligned with organisational priorities and supported by excellent stewardship. Key responsibilities include: Leading the development and delivery of strategies for corporate partnerships, community fundraising, major donors and legacy giving. Setting annual income targets, monitoring performance and ensuring a balanced and sustainable income mix. Identifying, cultivating and securing high value philanthropic and partnership opportunities. Providing strategic oversight to corporate and community fundraising teams, ensuring effective pipeline management and high quality stewardship. Supporting the development of major donor and legacy programmes, including donor journeys and long term supporter engagement. Providing leadership to a multi-disciplinary team, embedding KPIs, performance management and a collaborative, accountable culture. Ensuring cross directorate collaboration with Digital, Communications, Trusts and Events colleagues. Contributing to budget planning, governance, regulatory compliance and reporting to senior leadership and trustees. About You You will be an ambitious, strategic fundraising leader with a strong track record of securing and growing relationship-led income across corporate and community audiences. You will bring: Significant experience in corporate partnerships and community fundraising at managerial level. Proven success in developing high value partnerships and supporter relationships. Experience leading and developing high performing fundraising teams. Strong communication skills, with the ability to engage senior stakeholders and inspire supporters. Financial acumen and confidence managing income targets and forecasts. A strategic mindset combined with the ability to turn plans into successful delivery. Experience in major donor development, legacy fundraising or working within a medium sized charity is desirable. About the Organisation You will be joining a respected charity with a strong community presence, entering a period of structured growth. The organisation is committed to building sustainable, community rooted income streams and strengthening its impact across the region. You will play a leading role in shaping its future success. Other roles you may have experience of could include: Head of Fundraising, Head of Philanthropy, Senior Corporate Partnerships Manager, Partnerships Lead, Major Donor Manager, Head of Income Generation, Community Fundraising Manager, Head of Supporter Engagement, Corporate Relations Manager.
Ernst & Young Advisory Services Sdn Bhd
City, Newcastle Upon Tyne
Manager - Global Compliance and Reporting Location: Newcastle-Upon-Tyne Other locations: Primary Location Only Date: 28 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Global Compliance & Reporting (GCR) is one of our five tax service lines. Our GCR professionals help businesses meet demands for tax reporting, tax compliance and tax risk management. Many of our engagements are with clients going through wider tax transformation and operating model change programmes. Our GCR team work with a wide range of businesses to help them develop and implement effective, practical and sustainable approaches to managing tax compliance and reporting. The opportunity Our Global Tax Managed Services team works with leading organisations across a range of services from full tax and finance operate outsourcing, supporting with the design and implementation of their tax operating model, compliance process design and the project management of outsourced compliance and reporting services. We are a team which embraces diversity and inclusion with a mix of cultures, nationalities and backgrounds. We believe this makes us perfectly suited to the global environment in which we work. We are looking for an experienced Newcastle based Manager to join our thriving team. You will work closely primarily with our London and India teams, also with opportunities to support our wider teams in Germany, Netherlands, Switzerland, Hungary and France. As part of this energetic and diverse team, you will have opportunity to gain experience across these services, further develop your skills and have day to day contact with senior team members at our clients. This is an exciting time to join our specialised team when we are seeing unprecedented demand for our services and strong growth opportunities. Your key responsibilities Contract management Managing a number of global compliance contracts, some with client interface and some in a supervisory service delivery role. Proactively managing service delivery risk across those contracts through the use of issue and risk logs and the implementation of escalation processes. Developing and maintaining relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensuring effective and timely communication. Manage contract governance including adherence to agreed process and procedures Manage contract reporting against service level agreements (SLAs) and key performance indicators (KPIs) ensuring timely resolution of issues Provide guidance and support to peers, colleagues and clients on contractual issues, and oversee local fee and scope negotiations Setting clear objectives and expectations for junior team members including day to day responsibility for the management of offshore team members. Finance Reviewing budgets and resourcing requirements on a regular basis and supporting the Global Engagement Leader in meeting the margin goals for the accounts. Billing fees according to agreed contract billing schedule. Quality and Risk Management Supporting the Global Engagement leader on Quality & Risk Management (QRM) matters, overseeing implementation and adherence to agreed processes, procedures and timetables. Liaising with Global and Tax QRM and legal teams in the resolution of client service management issues. Maintaining the specified contractual framework and supporting agreements for all engagements. Detailed scoping and process assessments Supporting a client understand full suite of compliance filings currently undertaken in countries Review and suggesting improvements to compliance and reporting processes considering data sources, hand off points and controls Business development and proposal assistance Working with the Global Engagement Leader to support pursuit and proposal activities, in response to client RFPs. This includes running global pricing exercises and being a part of EY's presentation team at client pitches. Support development of client business case for change Identify opportunities for additional EY services and or extensions to EY outsourcing services for existing EY clients. Compliance methodology Sharing successful tools, techniques and approaches with other team members; Project managing small business development projects. Skills and attributes for success Strong client relationship management skills with ability to develop quality outputs to clients Negotiation skills, able to sustain opinion and handle challenges Business development skills, able to identify and convert opportunities to sell work Effective time management, ability to remain calm when under pressure to meet deadlines Experience of coaching and developing more junior staff Ensure delivery of quality work and take day to day leadership of delivery team Change orientated with flexible approach Innovative mindset with a focus on problem solving To qualify for the role, you must have: Experience in Corporate Tax, Indirect Tax or accountancy from a professional services firm or in house team ACA / CA / ATTI/CTA/Tax Inspectors or a breadth of knowledge equivalent to a tax specialist qualification is not essential but welcome Proven project management skills, and an ability to plan and prioritise work, meet deadlines, monitor own budget. A PRINCE2 qualification or similar would be beneficial. Experience in process and technology design is beneficial but not mandatory Proficient multi tasking ability Ability to coach more junior team members and add value to the team Experience with managing teams across multiple jurisdictions What we look for Excellent communicator in a range of situations both written and oral Enthusiastic and flexible attitude to work Individual with an understanding of tax regimes Ability to work across a range of projects and clients often with tight deadlines Strong commercial and negotiation skills What we offer you At EY, we'll develop you with future focused skills and equip you with world class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Apr 16, 2026
Full time
Manager - Global Compliance and Reporting Location: Newcastle-Upon-Tyne Other locations: Primary Location Only Date: 28 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Global Compliance & Reporting (GCR) is one of our five tax service lines. Our GCR professionals help businesses meet demands for tax reporting, tax compliance and tax risk management. Many of our engagements are with clients going through wider tax transformation and operating model change programmes. Our GCR team work with a wide range of businesses to help them develop and implement effective, practical and sustainable approaches to managing tax compliance and reporting. The opportunity Our Global Tax Managed Services team works with leading organisations across a range of services from full tax and finance operate outsourcing, supporting with the design and implementation of their tax operating model, compliance process design and the project management of outsourced compliance and reporting services. We are a team which embraces diversity and inclusion with a mix of cultures, nationalities and backgrounds. We believe this makes us perfectly suited to the global environment in which we work. We are looking for an experienced Newcastle based Manager to join our thriving team. You will work closely primarily with our London and India teams, also with opportunities to support our wider teams in Germany, Netherlands, Switzerland, Hungary and France. As part of this energetic and diverse team, you will have opportunity to gain experience across these services, further develop your skills and have day to day contact with senior team members at our clients. This is an exciting time to join our specialised team when we are seeing unprecedented demand for our services and strong growth opportunities. Your key responsibilities Contract management Managing a number of global compliance contracts, some with client interface and some in a supervisory service delivery role. Proactively managing service delivery risk across those contracts through the use of issue and risk logs and the implementation of escalation processes. Developing and maintaining relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensuring effective and timely communication. Manage contract governance including adherence to agreed process and procedures Manage contract reporting against service level agreements (SLAs) and key performance indicators (KPIs) ensuring timely resolution of issues Provide guidance and support to peers, colleagues and clients on contractual issues, and oversee local fee and scope negotiations Setting clear objectives and expectations for junior team members including day to day responsibility for the management of offshore team members. Finance Reviewing budgets and resourcing requirements on a regular basis and supporting the Global Engagement Leader in meeting the margin goals for the accounts. Billing fees according to agreed contract billing schedule. Quality and Risk Management Supporting the Global Engagement leader on Quality & Risk Management (QRM) matters, overseeing implementation and adherence to agreed processes, procedures and timetables. Liaising with Global and Tax QRM and legal teams in the resolution of client service management issues. Maintaining the specified contractual framework and supporting agreements for all engagements. Detailed scoping and process assessments Supporting a client understand full suite of compliance filings currently undertaken in countries Review and suggesting improvements to compliance and reporting processes considering data sources, hand off points and controls Business development and proposal assistance Working with the Global Engagement Leader to support pursuit and proposal activities, in response to client RFPs. This includes running global pricing exercises and being a part of EY's presentation team at client pitches. Support development of client business case for change Identify opportunities for additional EY services and or extensions to EY outsourcing services for existing EY clients. Compliance methodology Sharing successful tools, techniques and approaches with other team members; Project managing small business development projects. Skills and attributes for success Strong client relationship management skills with ability to develop quality outputs to clients Negotiation skills, able to sustain opinion and handle challenges Business development skills, able to identify and convert opportunities to sell work Effective time management, ability to remain calm when under pressure to meet deadlines Experience of coaching and developing more junior staff Ensure delivery of quality work and take day to day leadership of delivery team Change orientated with flexible approach Innovative mindset with a focus on problem solving To qualify for the role, you must have: Experience in Corporate Tax, Indirect Tax or accountancy from a professional services firm or in house team ACA / CA / ATTI/CTA/Tax Inspectors or a breadth of knowledge equivalent to a tax specialist qualification is not essential but welcome Proven project management skills, and an ability to plan and prioritise work, meet deadlines, monitor own budget. A PRINCE2 qualification or similar would be beneficial. Experience in process and technology design is beneficial but not mandatory Proficient multi tasking ability Ability to coach more junior team members and add value to the team Experience with managing teams across multiple jurisdictions What we look for Excellent communicator in a range of situations both written and oral Enthusiastic and flexible attitude to work Individual with an understanding of tax regimes Ability to work across a range of projects and clients often with tight deadlines Strong commercial and negotiation skills What we offer you At EY, we'll develop you with future focused skills and equip you with world class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Macildowie Recruitment and Retention
Melton Mowbray, Leicestershire
Macildowie are working as the recruitment partner for Melton Borough Council to recruit an experienced Senior Finance Business Partner . This is a strategic role providing financial leadership, insight, and challenge across the Council, enabling informed decision-making, strong governance, and long-term sustainability. You will be the trusted advisor to senior officers and Members, translating complex financial data into clear, actionable information and embedding financial considerations into corporate planning and service delivery. In this role, you will lead on a specific technical finance area, such as HRA, capital accounting, treasury management, VAT, collections fund, or funding reform, while contributing to the development of the wider finance function. You will act as a finance partner to budget holders and senior managers, providing constructive challenge and professional advice, and support the Medium-Term Financial Strategy and annual budget process. You will also play a key role in mentoring and developing colleagues within the finance team. What we're looking for: CCAB-qualified accountant (CIPFA, ACA, ACCA, CIMA) or equivalent substantial experience in a senior finance role. Proven experience in senior finance or business partnering, providing professional advice to senior managers and/or elected Members. Strong knowledge of public sector financial management, governance, and accountability, including medium-term financial planning. Experience in statutory accounts preparation, compliance with accounting standards, and translating complex financial information into clear guidance. Excellent analytical, problem-solving, influencing, and communication skills. Ability to lead, mentor, and develop colleagues, with a collaborative and solution-focused approach. Desirable experience: Specialist local authority finance areas such as HRA, capital accounting, treasury management, collections fund, VAT, or funding reform. Experience supporting organisational change, service transformation, or savings programmes. Experience of working within a local authority or public sector environment. At Melton Borough Council, we care, innovate, and achieve. We are committed to equality, diversity, and inclusion, ensuring our services and employment practices are accessible and fair. If you are ready to take on a pivotal strategic finance role in a supportive and dynamic environment, we would love to hear from you.
Apr 16, 2026
Full time
Macildowie are working as the recruitment partner for Melton Borough Council to recruit an experienced Senior Finance Business Partner . This is a strategic role providing financial leadership, insight, and challenge across the Council, enabling informed decision-making, strong governance, and long-term sustainability. You will be the trusted advisor to senior officers and Members, translating complex financial data into clear, actionable information and embedding financial considerations into corporate planning and service delivery. In this role, you will lead on a specific technical finance area, such as HRA, capital accounting, treasury management, VAT, collections fund, or funding reform, while contributing to the development of the wider finance function. You will act as a finance partner to budget holders and senior managers, providing constructive challenge and professional advice, and support the Medium-Term Financial Strategy and annual budget process. You will also play a key role in mentoring and developing colleagues within the finance team. What we're looking for: CCAB-qualified accountant (CIPFA, ACA, ACCA, CIMA) or equivalent substantial experience in a senior finance role. Proven experience in senior finance or business partnering, providing professional advice to senior managers and/or elected Members. Strong knowledge of public sector financial management, governance, and accountability, including medium-term financial planning. Experience in statutory accounts preparation, compliance with accounting standards, and translating complex financial information into clear guidance. Excellent analytical, problem-solving, influencing, and communication skills. Ability to lead, mentor, and develop colleagues, with a collaborative and solution-focused approach. Desirable experience: Specialist local authority finance areas such as HRA, capital accounting, treasury management, collections fund, VAT, or funding reform. Experience supporting organisational change, service transformation, or savings programmes. Experience of working within a local authority or public sector environment. At Melton Borough Council, we care, innovate, and achieve. We are committed to equality, diversity, and inclusion, ensuring our services and employment practices are accessible and fair. If you are ready to take on a pivotal strategic finance role in a supportive and dynamic environment, we would love to hear from you.
Interim Estates & Asset Manager Castle Point Borough Council (Office-based 3-5 days per week) £550 per day (Umbrella, Inside IR35) Initial 6-month contract We are working with Castle Point Borough Council who are looking to appoint an experienced Interim Estates & Asset Manager. This is a hands-on leadership role where you'll take ownership of the Council's non-housing property portfolio, ensuring compliance, driving performance, and leading a capable Estates & Asset team. The Role You'll be responsible for delivering an effective and commercially focused Estates Management function across a varied portfolio of council-owned assets which ranges from occupied buildings to leased and vacant properties. Key Responsibilities Lead the Estates Management service across all non-housing assets Provide strong line management, direction and development to the Estates & Asset team Manage contracts, suppliers and external consultants, ensuring high-quality service delivery Oversee statutory compliance and maintain accurate property records and asset data Proactively manage leases, rent reviews, and other property events Act as a key liaison with Essex County Council (Highways) Support emergency planning and attend occasional out-of-hours meetings Carry out property inspections and surveys as required About You UK Resident Minimum 3 years' local government experience within estates/asset management. A relevant degree and professional membership (RICS, IWFM/BIFM or equivalent) A full UK driving licence and access to a vehicle Strong understanding of Landlord & Tenant legislation and contract law Experience engaging with elected Members and senior stakeholders A track record of managing teams and driving performance Experience overseeing external consultants and governance processes What Next? If you'd like to find out more or discuss the role in confidence, we'd love to hear from you. Or contact: (url removed) before Monday 23rd March
Apr 16, 2026
Contractor
Interim Estates & Asset Manager Castle Point Borough Council (Office-based 3-5 days per week) £550 per day (Umbrella, Inside IR35) Initial 6-month contract We are working with Castle Point Borough Council who are looking to appoint an experienced Interim Estates & Asset Manager. This is a hands-on leadership role where you'll take ownership of the Council's non-housing property portfolio, ensuring compliance, driving performance, and leading a capable Estates & Asset team. The Role You'll be responsible for delivering an effective and commercially focused Estates Management function across a varied portfolio of council-owned assets which ranges from occupied buildings to leased and vacant properties. Key Responsibilities Lead the Estates Management service across all non-housing assets Provide strong line management, direction and development to the Estates & Asset team Manage contracts, suppliers and external consultants, ensuring high-quality service delivery Oversee statutory compliance and maintain accurate property records and asset data Proactively manage leases, rent reviews, and other property events Act as a key liaison with Essex County Council (Highways) Support emergency planning and attend occasional out-of-hours meetings Carry out property inspections and surveys as required About You UK Resident Minimum 3 years' local government experience within estates/asset management. A relevant degree and professional membership (RICS, IWFM/BIFM or equivalent) A full UK driving licence and access to a vehicle Strong understanding of Landlord & Tenant legislation and contract law Experience engaging with elected Members and senior stakeholders A track record of managing teams and driving performance Experience overseeing external consultants and governance processes What Next? If you'd like to find out more or discuss the role in confidence, we'd love to hear from you. Or contact: (url removed) before Monday 23rd March
Location Bristol, York or Norwich, 50% on site required About the Role The role sits within Group Procurement, reporting into the Group Procurement Director. The function owns the procurement and outsourcing business standard, which defines how Aviva manages third party risk across all markets. The team works closely with UK, Ireland and Canada markets to ensure compliance, strong controls and a fit for purpose governance framework. The scope includes setting standards, supporting markets with implementation, monitoring ongoing compliance and managing internal governance, including control testing and performance reporting. Responsibilities Supporting the application and continuous improvement of the procurement and outsourcing standard. Working with markets on compliance and embedding of third party controls. Contributing to internal governance, MI and reporting. Supporting control testing cycles, follow-ups and remediation. Contributing to transformation activities such as TPM data reporting and supply classification redesign. Preparing for future TPRM tool implementation and associated readiness work. Qualifications The hiring manager is looking for a profile with: Required Skills Strong third party risk management expertise within financial services. Solid understanding of the UK regulatory landscape, especially PRA SS2/21. Familiarity with international regulations is useful but not essential: DORA (EU digital operational resilience regulation) OSFI and B10 guidance for Canada Broad third party risk experience across multiple domains, not just cyber/security focused specialists. Practical experience with outsourcing governance, risk frameworks and supplier lifecycle management. Ability to work in a matrixed environment across multiple markets. Strong stakeholder engagement and clear communication skills. Preferred Skills Nature of Work: Day-to-day activity will be a mix of business-as-usual governance duties, regulatory alignment work, reporting, engagement with markets, and support for in-flight improvements to the third party risk and procurement control environment. The contractor must be able to manage their own workload, handle regulatory detail confidently and collaborate well across procurement, risk, and market teams.
Apr 16, 2026
Contractor
Location Bristol, York or Norwich, 50% on site required About the Role The role sits within Group Procurement, reporting into the Group Procurement Director. The function owns the procurement and outsourcing business standard, which defines how Aviva manages third party risk across all markets. The team works closely with UK, Ireland and Canada markets to ensure compliance, strong controls and a fit for purpose governance framework. The scope includes setting standards, supporting markets with implementation, monitoring ongoing compliance and managing internal governance, including control testing and performance reporting. Responsibilities Supporting the application and continuous improvement of the procurement and outsourcing standard. Working with markets on compliance and embedding of third party controls. Contributing to internal governance, MI and reporting. Supporting control testing cycles, follow-ups and remediation. Contributing to transformation activities such as TPM data reporting and supply classification redesign. Preparing for future TPRM tool implementation and associated readiness work. Qualifications The hiring manager is looking for a profile with: Required Skills Strong third party risk management expertise within financial services. Solid understanding of the UK regulatory landscape, especially PRA SS2/21. Familiarity with international regulations is useful but not essential: DORA (EU digital operational resilience regulation) OSFI and B10 guidance for Canada Broad third party risk experience across multiple domains, not just cyber/security focused specialists. Practical experience with outsourcing governance, risk frameworks and supplier lifecycle management. Ability to work in a matrixed environment across multiple markets. Strong stakeholder engagement and clear communication skills. Preferred Skills Nature of Work: Day-to-day activity will be a mix of business-as-usual governance duties, regulatory alignment work, reporting, engagement with markets, and support for in-flight improvements to the third party risk and procurement control environment. The contractor must be able to manage their own workload, handle regulatory detail confidently and collaborate well across procurement, risk, and market teams.
Information Governance Officer Hybrid - 2 days in central London office / 3 from home 4 months + The role: Working for a large central London based Housing association, you will support the Data Protection Manager in achieving GDPR and data protection compliance. Information Governance / SAR / Data Protection backgrounds will be considered Key Duties: Incident and request resolution Investigating and responding to security incidents, data breaches and data protection related complaints. Responding to subject access requests, within agreed timelines Advice First point of contact for business for advice and assistance on all data protection matters including DPIAs, action plans, data sharing agreements, information asset register etc Activities supporting compliance Review, develop and prepare guidance for staff on all data protection matters on a regular basis Embedding GDPR compliance by leading and supporting wider business through regular meetings, preparing and delivering training on data protection and GDPR requirements including refresher training and specific training as requested by the business Undertaking audit risks, identifying issues, agreeing actions and sharing learning and good practice across the business Analysis and reporting Maintenance of logs and registers Maintain the information security breach and subject access request logs Collating of key data protection compliance statistics and performance metrics to the direction of the Senior Data Compliance Officer/Data Protection Officer Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Apr 16, 2026
Contractor
Information Governance Officer Hybrid - 2 days in central London office / 3 from home 4 months + The role: Working for a large central London based Housing association, you will support the Data Protection Manager in achieving GDPR and data protection compliance. Information Governance / SAR / Data Protection backgrounds will be considered Key Duties: Incident and request resolution Investigating and responding to security incidents, data breaches and data protection related complaints. Responding to subject access requests, within agreed timelines Advice First point of contact for business for advice and assistance on all data protection matters including DPIAs, action plans, data sharing agreements, information asset register etc Activities supporting compliance Review, develop and prepare guidance for staff on all data protection matters on a regular basis Embedding GDPR compliance by leading and supporting wider business through regular meetings, preparing and delivering training on data protection and GDPR requirements including refresher training and specific training as requested by the business Undertaking audit risks, identifying issues, agreeing actions and sharing learning and good practice across the business Analysis and reporting Maintenance of logs and registers Maintain the information security breach and subject access request logs Collating of key data protection compliance statistics and performance metrics to the direction of the Senior Data Compliance Officer/Data Protection Officer Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Apr 16, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Wind Turbine Generator Package Manager Location: Base location can be either Swindon or London. The role supports a project in Japan - some international travel will be needed. Duration: 04/05/2026 to 02/04/2027 Rotations: Monday Friday, 8 hours a day Project: Noshiro Mitane Type: Freelance contract - outside IR35 Description: The WTG Package Manager is accountable for the planning and delivery (engineering, procurement, construction, manufacturing, installation, commissioning and taking over) of the wind turbine package of works until handover to operations, including the management of HSE, scope, risk, quality, budget, resource, and time scheduling in line with the project objectives and governance, with a view of LCoE optimisation. Key tasks and responsibilities Provides HSSE leadership and ensures that HSSE is managed throughout the package by all team members and contract partners in accordance with the company's established HSSE principles. Leads a team of experts assigned to the package and promotes a collaborative, transparent and supportive culture within the package and their interaction with other project roles. Manages the package in accordance with the company's essential behaviours, established standards for project management, quality and within the project's Delegation of Authority. Ensures clear lines of communication internally and with external contract partners. Oversees the engineering process and ensures that safety in design and operational aspects are adequately considered. Oversees the procurement process (tender, supplier selection and contract negotiation) until contract signature. Serves as Employer Representative under the Conditions of Contract. Manages the overall package budget. Identifies and manages package risks and opportunities. Ensures compliance with internal policies and external legislation. Fosters knowledge exchange with other projects and ensures that lessons learned are implemented, whilst capturing future lessons learned during the package life cycle. Recognises the Operations team as the end customer and ensures that the WTG package can be operated / maintained in a safe and efficient manner. Qualifications and Experience Engineering degree from an accredited university in a relevant subject (Civil, Structural, Mechanical, Ocean, Naval, etc). Circa 10 years relevant industry experience. Professional Engineer / Project Manager, with experience managing design and or engineering teams. Experience in Offshore Wind, Onshore Wind, Offshore Oil and Gas, or other large engineering infrastructure projects. Proven experience in major contract negotiations and contract management of large infrastructure projects (ideally offshore wind). Excellent logical thinker, communicator, organiser, package lead and team player. Demonstrable experience of working effectively in an international business. Fluent in spoken and written English (Japanese is desirable, but not essential).
Apr 16, 2026
Full time
Wind Turbine Generator Package Manager Location: Base location can be either Swindon or London. The role supports a project in Japan - some international travel will be needed. Duration: 04/05/2026 to 02/04/2027 Rotations: Monday Friday, 8 hours a day Project: Noshiro Mitane Type: Freelance contract - outside IR35 Description: The WTG Package Manager is accountable for the planning and delivery (engineering, procurement, construction, manufacturing, installation, commissioning and taking over) of the wind turbine package of works until handover to operations, including the management of HSE, scope, risk, quality, budget, resource, and time scheduling in line with the project objectives and governance, with a view of LCoE optimisation. Key tasks and responsibilities Provides HSSE leadership and ensures that HSSE is managed throughout the package by all team members and contract partners in accordance with the company's established HSSE principles. Leads a team of experts assigned to the package and promotes a collaborative, transparent and supportive culture within the package and their interaction with other project roles. Manages the package in accordance with the company's essential behaviours, established standards for project management, quality and within the project's Delegation of Authority. Ensures clear lines of communication internally and with external contract partners. Oversees the engineering process and ensures that safety in design and operational aspects are adequately considered. Oversees the procurement process (tender, supplier selection and contract negotiation) until contract signature. Serves as Employer Representative under the Conditions of Contract. Manages the overall package budget. Identifies and manages package risks and opportunities. Ensures compliance with internal policies and external legislation. Fosters knowledge exchange with other projects and ensures that lessons learned are implemented, whilst capturing future lessons learned during the package life cycle. Recognises the Operations team as the end customer and ensures that the WTG package can be operated / maintained in a safe and efficient manner. Qualifications and Experience Engineering degree from an accredited university in a relevant subject (Civil, Structural, Mechanical, Ocean, Naval, etc). Circa 10 years relevant industry experience. Professional Engineer / Project Manager, with experience managing design and or engineering teams. Experience in Offshore Wind, Onshore Wind, Offshore Oil and Gas, or other large engineering infrastructure projects. Proven experience in major contract negotiations and contract management of large infrastructure projects (ideally offshore wind). Excellent logical thinker, communicator, organiser, package lead and team player. Demonstrable experience of working effectively in an international business. Fluent in spoken and written English (Japanese is desirable, but not essential).
Product Manager - Automation Agents Role Purpose This role leads the definition, development, and optimisation of automation and intelligent agent capabilities within the Claim Pilot ecosystem. You'll drive the strategy and delivery of automation features that streamline claims handling, operational workflows, and colleague/client interactions-building a scalable, globally aligned automation ecosystem. What will your day look like: Product Strategy & Alignment Shape the automation and intelligent agent components of the Claim Pilot product strategy.Define core automation agents, their scope, and expected benefits.Ensure alignment with global product standards, architecture, and reusable components. Roadmap Ownership & Delivery Own the roadmap for automation agents, workflow automation, and AI-enabled task handling.Translate strategy into clear backlog items and delivery increments.Lead discovery, validation, and user research to ensure solutions meet real business needs.Maintain high-quality product documentation and governance materials.Demonstrate measurable value and benefits from delivered automation. Automation & Platform Modernisation Build automation features that reduce manual effort, improve accuracy, and accelerate cycle times.Support consolidation of automation tools into the ClaimPilot platform.Partner with engineering, architecture, and data teams to ensure compliance with technical, security, and regulatory frameworks.Identify opportunities to retire legacy workflows and adopt global reusable components. Governance & Transparency Operate within UK&I and global governance frameworks, providing clear reporting on progress, risks, and value.Ensure compliance with architectural, cyber, AI governance, and regulatory requirements (e.g., DPIA, AIIA). Track performance metrics such as throughput, accuracy, cycle time, and adoption. S takeholder Engagement Translate business needs into precise product requirements.Communicate roadmap updates, risks, and value outcomes across regional and global stakeholders.Build strong relationships with propositions teams, operational SMEs, and technical leaders. Adoption & Value Realisation Drive adoption of automation features across internal teams and clients.Create training and enablement materials.Track and evidence value delivered, including efficiency gains and improved user experience.Continuously optimise based on performance insights and feedback. Scope Automation agents and workflow automation across:Motor, Property & CasualtySpecialist and regulated operationsField services, risk, surveying, inspectionDelegated authority, TPA, BPO environmentsClient-specific and regulated workflow platforms Key Relationships Internal: Agile Coach, Head of Products, Delivery teams, Engineering/Architecture/Data/AI, UK&I leaders, Propositions & Commercial, Group CIO. External: Clients, technology vendors, regulatory/industry bodies. Knowledge and Abilities: Essential Product management/ownership experience in automation, workflow, or operational tech.Understanding of automation tools, digital workers, conversational agents, or AI task handling.Strong delivery skills: backlog management, discovery, prioritisation, agile practices.Ability to work closely with engineering teams.Strong analytical and data-driven mindset.Excellent communication and stakeholder management. Desirable Experience in insurance, claims, TPA, or regulated operations.Exposure to AI-enabled automation, LLM agents, API-first platforms, or orchestration engines.Familiarity with global product governance.Experience in platform migration or consolidation. Attributes Curious, outcome-oriented, and experimental.Able to simplify complexity and collaborate effectively.User-centric with empathy for operational challenges.Structured, detail-focused, and proactive. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Apr 16, 2026
Full time
Product Manager - Automation Agents Role Purpose This role leads the definition, development, and optimisation of automation and intelligent agent capabilities within the Claim Pilot ecosystem. You'll drive the strategy and delivery of automation features that streamline claims handling, operational workflows, and colleague/client interactions-building a scalable, globally aligned automation ecosystem. What will your day look like: Product Strategy & Alignment Shape the automation and intelligent agent components of the Claim Pilot product strategy.Define core automation agents, their scope, and expected benefits.Ensure alignment with global product standards, architecture, and reusable components. Roadmap Ownership & Delivery Own the roadmap for automation agents, workflow automation, and AI-enabled task handling.Translate strategy into clear backlog items and delivery increments.Lead discovery, validation, and user research to ensure solutions meet real business needs.Maintain high-quality product documentation and governance materials.Demonstrate measurable value and benefits from delivered automation. Automation & Platform Modernisation Build automation features that reduce manual effort, improve accuracy, and accelerate cycle times.Support consolidation of automation tools into the ClaimPilot platform.Partner with engineering, architecture, and data teams to ensure compliance with technical, security, and regulatory frameworks.Identify opportunities to retire legacy workflows and adopt global reusable components. Governance & Transparency Operate within UK&I and global governance frameworks, providing clear reporting on progress, risks, and value.Ensure compliance with architectural, cyber, AI governance, and regulatory requirements (e.g., DPIA, AIIA). Track performance metrics such as throughput, accuracy, cycle time, and adoption. S takeholder Engagement Translate business needs into precise product requirements.Communicate roadmap updates, risks, and value outcomes across regional and global stakeholders.Build strong relationships with propositions teams, operational SMEs, and technical leaders. Adoption & Value Realisation Drive adoption of automation features across internal teams and clients.Create training and enablement materials.Track and evidence value delivered, including efficiency gains and improved user experience.Continuously optimise based on performance insights and feedback. Scope Automation agents and workflow automation across:Motor, Property & CasualtySpecialist and regulated operationsField services, risk, surveying, inspectionDelegated authority, TPA, BPO environmentsClient-specific and regulated workflow platforms Key Relationships Internal: Agile Coach, Head of Products, Delivery teams, Engineering/Architecture/Data/AI, UK&I leaders, Propositions & Commercial, Group CIO. External: Clients, technology vendors, regulatory/industry bodies. Knowledge and Abilities: Essential Product management/ownership experience in automation, workflow, or operational tech.Understanding of automation tools, digital workers, conversational agents, or AI task handling.Strong delivery skills: backlog management, discovery, prioritisation, agile practices.Ability to work closely with engineering teams.Strong analytical and data-driven mindset.Excellent communication and stakeholder management. Desirable Experience in insurance, claims, TPA, or regulated operations.Exposure to AI-enabled automation, LLM agents, API-first platforms, or orchestration engines.Familiarity with global product governance.Experience in platform migration or consolidation. Attributes Curious, outcome-oriented, and experimental.Able to simplify complexity and collaborate effectively.User-centric with empathy for operational challenges.Structured, detail-focused, and proactive. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Head of Platform Engineering - Peterborough Head of Platform Engineering with an excellent background in engineering, .NET / C#, DevOps, (including DevSecOps) and cloud is required by a leading company in Peterborough. It is a technical leadership role focused on DevOps and end-to-end technology estate. With a team of 10+, you will be turning architectural concepts into implementation reality, so very much a delivery role, being part of the senior leadership team. Experience required Been in a lead, manager or head of role .NET / C# and Microsoft stack experience Microservices and medallion architecture knowledge DevSecOps / DevOps capabilities Security compliance critical due to data-heavy operations Cloud hybrid journey experience Data platform appreciation You shall have Cross-platform responsibility (software and data), while having an open leadership style required you must embody the company values of integrity, innovation & respect. This person will have a very strong technical gravitas to hold their own with stakeholders and senior people in the business. Duties include: Own and define engineering standards, platform strategy, DevSecOps maturity, and production resilience across the organisation. Design and implement the operating model that enables rapid experimentation while ensuring robust, secure, and reliable operational systems. Influence and guide architectural direction, organisational structure, and long-term capability development. Strengthen governance around code quality, engineering practices, and technical discipline across teams. Drive automation, CI/CD maturity, and release processes to increase deployment confidence and reduce manual effort. Improve system resilience and reduce operational fragility through structural, strategic improvements rather than reactive firefighting. Lead the evolution of cloud foundations, observability, security, and recovery capabilities to support a modern, scalable technology estate. They are looking to pay a starting salary of £75,000 - £90,000 + Hybrid working of 2 days in the Peterborough office To apply press apply now or send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Apr 16, 2026
Full time
Head of Platform Engineering - Peterborough Head of Platform Engineering with an excellent background in engineering, .NET / C#, DevOps, (including DevSecOps) and cloud is required by a leading company in Peterborough. It is a technical leadership role focused on DevOps and end-to-end technology estate. With a team of 10+, you will be turning architectural concepts into implementation reality, so very much a delivery role, being part of the senior leadership team. Experience required Been in a lead, manager or head of role .NET / C# and Microsoft stack experience Microservices and medallion architecture knowledge DevSecOps / DevOps capabilities Security compliance critical due to data-heavy operations Cloud hybrid journey experience Data platform appreciation You shall have Cross-platform responsibility (software and data), while having an open leadership style required you must embody the company values of integrity, innovation & respect. This person will have a very strong technical gravitas to hold their own with stakeholders and senior people in the business. Duties include: Own and define engineering standards, platform strategy, DevSecOps maturity, and production resilience across the organisation. Design and implement the operating model that enables rapid experimentation while ensuring robust, secure, and reliable operational systems. Influence and guide architectural direction, organisational structure, and long-term capability development. Strengthen governance around code quality, engineering practices, and technical discipline across teams. Drive automation, CI/CD maturity, and release processes to increase deployment confidence and reduce manual effort. Improve system resilience and reduce operational fragility through structural, strategic improvements rather than reactive firefighting. Lead the evolution of cloud foundations, observability, security, and recovery capabilities to support a modern, scalable technology estate. They are looking to pay a starting salary of £75,000 - £90,000 + Hybrid working of 2 days in the Peterborough office To apply press apply now or send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Head of Agency London - COO Lending Operations The Head of Agency London is accountable for the effective execution of the Agent role for EMEA lending activities, ensuring accurate delivery within a robust control environment and full adherence to ING policies and UK regulatory expectations. The role leads, develops and coaches the Agency London team, fostering a collaborative, high performance culture with a focus on stakeholder engagement. As a member of the UK Operations Senior Management team, the role works closely with UK Front Office and key partners to support safe growth and strong client outcomes. Accountability includes service management and oversight of sourced services, proactive risk management, and driving a digital and continuous improvement mindset to deliver a best in class client experience. Responsibilities Customer experience - ensure that team action the client's requests in a timely and accurate manner and ensure that all times the team proactively take on the responsibility to ensure that we deliver an end-to-end seamless client experience, and where possible using data to help us manage this effectively. Strive to constantly improve based on NPS insights. Improvement Mindset - lead by example by always demonstrating an improvement mindset with the goal of improving the client experience, user experience, improving our control framework and continuing to develop our execution capabilities, all where possible driven by data and in close collaboration with the Global Process Lead Agency. User Experience - ensure that we create an environment that allows the Agency team to identify potential improvements to the user experience and to ensure that such ideas are raised following the relevant governance. Build strong relationships with internal stakeholders. People Development - ensure that we have a framework and safe environment in place that allows us to grow, build and deepen talent so that we can grow individually and as a team, to be the best people working for the best bank in EMEA. Capacity Management - manage the workload and capacity in the team by ensuring we have the right structure in place, that we are dynamic yet smart with how deploy our capacity and ensure that we have transparency with our stakeholders in terms of future projections with the target of always being open to support the deal flow presented. Regulatory / Compliance - always ensure that Agency operates in full compliance with ING policies, external regulatory requirements and governance standards, including ownership and oversight of Financial and Non Financial Risk, RCSA execution, and event and issue management, with regular updates into COO Risk & Finance governance. Risk Champion - Lead by example, demonstrating strong ownership of the Agency risk profile, including proactive identification, assessment and remediation of risks through RCSAs, issues and events, and ensuring timely escalation and reporting through relevant COO Risk forums. Act as control owner for Operational Resilience and Business Continuity (CBS / BCM) activities ensuring scenario testing, documentation and remediation actions are delivered in line with regulatory expectations. Market Intel - ensure that you keep abreast of any relevant market developments, that any developments are communicated to relevant stakeholders and where relevant to the team timely, and provide support to the Global Process Lead of any developments. Data Led - ensure that we are using all relevant available data to help us shape and steer the Agency team and ensure that the Agency team embraces the digital journey by identify and assisting in potential improvement areas. Budget - Assisting the Global Process Lead in setting the annual budget and ensuring Agency stays within dynamic plan. Change Management - Identifying the need for change shaping a vision, building alignment, and mobilizing commitment, and monitoring progress to achieve the desired outcomes. Corporate representation - Represent ING as an Agent in external relations and internally across the London Front Office, COO and Operations leadership forums, contributing to market discussions and strategic initiatives. Service management - The role includes service management and oversight of sourced and third party services supporting Agency activities, ensuring performance, risk and control standards are met in line with regulatory expectations. Competencies Balances Stakeholders - Anticipates and balances the needs of multiple stakeholders. Speaks clearly about the need for ING to adhere to strong ethics and show cultural savvy when working with internal and external stakeholders. Builds Networks - Effectively builds formal and informal relationship networks inside and outside ING. Has a presence in the wider industry and across various boundaries; is active in the conversations that shape the landscape. Business Insight - Applies knowledge of the business and the marketplace to advance the end goals. Fully understands the policies and procedures and other external factors affecting ING and the role of Agent. Decision quality - Makes good and timely decisions that keep ING moving forward whilst staying in control. Pushes for the use of sound logic and data when making decisions. Drives vision and purpose - Paints a compelling picture of the vision and strategy that motivates others to action. Regularly and enthusiastically describes how people's efforts make a difference. Ensures accountability - Holds self and others accountable to meet commitments. Tracks team metrics and milestones, redirecting effort, as necessary, for continued progress. Instills trust - Gains the confidence and trust of others through honesty, integrity, and authenticity. Builds trust among people and groups by ensuring honest and upfront communication; maintains transparency. Manages complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Manages conflict - Handles conflict situations effectively, with a minimum of noise. Treats conflict as a chance to have an open discussion and identify better solutions; finds common ground and builds consensus among multiple stakeholders. Optimises work processes - Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Sees that problems are well examined, and improvements are raised to the Global Process Lead. Plans and aligns - Plans and prioritizes work to meet commitments aligned with organizational goals. Strategic mindset - Sees ahead to future possibilities and translates them into future plans. Effectively integrates long term opportunities and challenges with day to day activities. We are looking for: Ability to take responsibility, steer the team and realisations based on facts and data; managerial courage to question and make decisions. Ability to work successfully in a team environment and make sure we work together as one team; taking into account different habits, beliefs, languages and time zones, etc. Strong organizational sensitivity; ability to understand and take into account the underlying issues, opportunities and dynamics of an international organization with multiple functional lines and one hierarchical line and deal with multiple (sometimes conflicting) interests. Ability to display style flexibility to teams and adapt plan, approach and behaviour to the different needs, cultures and situations. Ability to empower teams to act autonomously and hold them accountable yet at the same time provide sufficient support and guidance when needed. Ability to think out of the box and drive the client and user experience. Focus on execution and proactively managing risk through collaboration, ability to bring people together to work towards the same purpose. Strong focus on interaction, you like to connect people, and clear communication is a matter of course for you allowing you to build trust with the team and all stakeholders. Ability to simplify complexity and drive and execute operational excellence. Proven track record and technical skills: Deep knowledge and understanding of Wholesale Banking clients and products, ideally from an Agency / Operational perspective Min 8 years' proven track record in an Operations department Knowledge of the end to end Lending value chain A personality and the capabilities to optimally function within an operational environment. Experience in executing as an Agent through the cycle. Experience with steering on output / data. Excellent level of English. ING Privacy Statement In order to operate ING's recruitment process, we will collect and store personal data you provide. Please request the privacy statement should you wish to understand how ING UK uses and protects this information and visit our website for more information.
Apr 16, 2026
Full time
Head of Agency London - COO Lending Operations The Head of Agency London is accountable for the effective execution of the Agent role for EMEA lending activities, ensuring accurate delivery within a robust control environment and full adherence to ING policies and UK regulatory expectations. The role leads, develops and coaches the Agency London team, fostering a collaborative, high performance culture with a focus on stakeholder engagement. As a member of the UK Operations Senior Management team, the role works closely with UK Front Office and key partners to support safe growth and strong client outcomes. Accountability includes service management and oversight of sourced services, proactive risk management, and driving a digital and continuous improvement mindset to deliver a best in class client experience. Responsibilities Customer experience - ensure that team action the client's requests in a timely and accurate manner and ensure that all times the team proactively take on the responsibility to ensure that we deliver an end-to-end seamless client experience, and where possible using data to help us manage this effectively. Strive to constantly improve based on NPS insights. Improvement Mindset - lead by example by always demonstrating an improvement mindset with the goal of improving the client experience, user experience, improving our control framework and continuing to develop our execution capabilities, all where possible driven by data and in close collaboration with the Global Process Lead Agency. User Experience - ensure that we create an environment that allows the Agency team to identify potential improvements to the user experience and to ensure that such ideas are raised following the relevant governance. Build strong relationships with internal stakeholders. People Development - ensure that we have a framework and safe environment in place that allows us to grow, build and deepen talent so that we can grow individually and as a team, to be the best people working for the best bank in EMEA. Capacity Management - manage the workload and capacity in the team by ensuring we have the right structure in place, that we are dynamic yet smart with how deploy our capacity and ensure that we have transparency with our stakeholders in terms of future projections with the target of always being open to support the deal flow presented. Regulatory / Compliance - always ensure that Agency operates in full compliance with ING policies, external regulatory requirements and governance standards, including ownership and oversight of Financial and Non Financial Risk, RCSA execution, and event and issue management, with regular updates into COO Risk & Finance governance. Risk Champion - Lead by example, demonstrating strong ownership of the Agency risk profile, including proactive identification, assessment and remediation of risks through RCSAs, issues and events, and ensuring timely escalation and reporting through relevant COO Risk forums. Act as control owner for Operational Resilience and Business Continuity (CBS / BCM) activities ensuring scenario testing, documentation and remediation actions are delivered in line with regulatory expectations. Market Intel - ensure that you keep abreast of any relevant market developments, that any developments are communicated to relevant stakeholders and where relevant to the team timely, and provide support to the Global Process Lead of any developments. Data Led - ensure that we are using all relevant available data to help us shape and steer the Agency team and ensure that the Agency team embraces the digital journey by identify and assisting in potential improvement areas. Budget - Assisting the Global Process Lead in setting the annual budget and ensuring Agency stays within dynamic plan. Change Management - Identifying the need for change shaping a vision, building alignment, and mobilizing commitment, and monitoring progress to achieve the desired outcomes. Corporate representation - Represent ING as an Agent in external relations and internally across the London Front Office, COO and Operations leadership forums, contributing to market discussions and strategic initiatives. Service management - The role includes service management and oversight of sourced and third party services supporting Agency activities, ensuring performance, risk and control standards are met in line with regulatory expectations. Competencies Balances Stakeholders - Anticipates and balances the needs of multiple stakeholders. Speaks clearly about the need for ING to adhere to strong ethics and show cultural savvy when working with internal and external stakeholders. Builds Networks - Effectively builds formal and informal relationship networks inside and outside ING. Has a presence in the wider industry and across various boundaries; is active in the conversations that shape the landscape. Business Insight - Applies knowledge of the business and the marketplace to advance the end goals. Fully understands the policies and procedures and other external factors affecting ING and the role of Agent. Decision quality - Makes good and timely decisions that keep ING moving forward whilst staying in control. Pushes for the use of sound logic and data when making decisions. Drives vision and purpose - Paints a compelling picture of the vision and strategy that motivates others to action. Regularly and enthusiastically describes how people's efforts make a difference. Ensures accountability - Holds self and others accountable to meet commitments. Tracks team metrics and milestones, redirecting effort, as necessary, for continued progress. Instills trust - Gains the confidence and trust of others through honesty, integrity, and authenticity. Builds trust among people and groups by ensuring honest and upfront communication; maintains transparency. Manages complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Manages conflict - Handles conflict situations effectively, with a minimum of noise. Treats conflict as a chance to have an open discussion and identify better solutions; finds common ground and builds consensus among multiple stakeholders. Optimises work processes - Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Sees that problems are well examined, and improvements are raised to the Global Process Lead. Plans and aligns - Plans and prioritizes work to meet commitments aligned with organizational goals. Strategic mindset - Sees ahead to future possibilities and translates them into future plans. Effectively integrates long term opportunities and challenges with day to day activities. We are looking for: Ability to take responsibility, steer the team and realisations based on facts and data; managerial courage to question and make decisions. Ability to work successfully in a team environment and make sure we work together as one team; taking into account different habits, beliefs, languages and time zones, etc. Strong organizational sensitivity; ability to understand and take into account the underlying issues, opportunities and dynamics of an international organization with multiple functional lines and one hierarchical line and deal with multiple (sometimes conflicting) interests. Ability to display style flexibility to teams and adapt plan, approach and behaviour to the different needs, cultures and situations. Ability to empower teams to act autonomously and hold them accountable yet at the same time provide sufficient support and guidance when needed. Ability to think out of the box and drive the client and user experience. Focus on execution and proactively managing risk through collaboration, ability to bring people together to work towards the same purpose. Strong focus on interaction, you like to connect people, and clear communication is a matter of course for you allowing you to build trust with the team and all stakeholders. Ability to simplify complexity and drive and execute operational excellence. Proven track record and technical skills: Deep knowledge and understanding of Wholesale Banking clients and products, ideally from an Agency / Operational perspective Min 8 years' proven track record in an Operations department Knowledge of the end to end Lending value chain A personality and the capabilities to optimally function within an operational environment. Experience in executing as an Agent through the cycle. Experience with steering on output / data. Excellent level of English. ING Privacy Statement In order to operate ING's recruitment process, we will collect and store personal data you provide. Please request the privacy statement should you wish to understand how ING UK uses and protects this information and visit our website for more information.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Apr 16, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Location: Hybrid working - Part London office-based (E14) and part home working. The post holder will work a minimum of one day a week in the office. Salary: £45,575 per annum Hours: 35 hours per week Closing date: Monday 27 April 2026 at midnight Interview date: Tuesday 5 May 2026 over video with a possible second stage in person on Wednesday 6 May 2026. This is a permanent role. Who we are looking for Breakthrough T1D is the UK s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we re looking for a Data and Insight Manager to help us build on this momentum. Data and insight sit at the heart of our ambitious organisational strategy. They enable us to deliver meaningful, high-quality engagement with our audiences and unlock deeper understanding to drive impact, as we work to find cures for type 1 diabetes and support the community to live well until that day comes. As Data and Insight Manager, you ll play a pivotal role in ensuring our data is accurate, trusted and used effectively to inform decision-making and improve supporter engagement across the organisation. Sitting within the Supporter Marketing & Experience team, you ll work closely with colleagues across Fundraising, Digital, Marketing, Finance, IT and Supporter Care. You ll lead on insight and segmentation, streamline processes through automation, and ensure robust compliance with data protection regulations. This is an exciting moment to join Breakthrough T1D. We re ready to make a step change in how we use data to maximise value and impact. If you enjoy translating complex data into clear, actionable insights and want to improve how organisations use data to deliver outstanding supporter experiences we d love to hear from you. This role offers a real opportunity to make your mark. If you re curious about data and motivated to help drive an ambitious shift in how we use it, apply now. Experience required You ll have previous experience of: Turning data into clear, actionable insights that drive business decisions. Collaborating across teams to develop and embed insight into planning and delivery. Using data to support delivery of supporter journeys and donor segmentation. Improving data quality and reliability through cleansing and validation. Ensuring strong data governance and GDPR compliance. Managing a SQL database and supporting integrations. Streamlining processes through automation tools like Power Automate. About Breakthrough T1D Breakthrough T1D is the world s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. Employee benefits As an employer we offer: Hybrid working arrangements Flexible working and will consider compressed hours Generous annual leave entitlement 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years service Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment Season ticket and cycle loan Pension scheme Family-friendly policies maternity, paternity, adoption and shared parental leave at enhanced rates Personalised training to suit your career aspirations and professional development Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. At Breakthrough T1D we do understand that AI (Artificial Intelligence platforms like ChatGPT) can be a useful tool for candidates to assist in applying for our roles. We ask that applicants do ensure their authentic voice is present, and we look forward to seeing examples of your specific experience.
Apr 15, 2026
Full time
Location: Hybrid working - Part London office-based (E14) and part home working. The post holder will work a minimum of one day a week in the office. Salary: £45,575 per annum Hours: 35 hours per week Closing date: Monday 27 April 2026 at midnight Interview date: Tuesday 5 May 2026 over video with a possible second stage in person on Wednesday 6 May 2026. This is a permanent role. Who we are looking for Breakthrough T1D is the UK s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we re looking for a Data and Insight Manager to help us build on this momentum. Data and insight sit at the heart of our ambitious organisational strategy. They enable us to deliver meaningful, high-quality engagement with our audiences and unlock deeper understanding to drive impact, as we work to find cures for type 1 diabetes and support the community to live well until that day comes. As Data and Insight Manager, you ll play a pivotal role in ensuring our data is accurate, trusted and used effectively to inform decision-making and improve supporter engagement across the organisation. Sitting within the Supporter Marketing & Experience team, you ll work closely with colleagues across Fundraising, Digital, Marketing, Finance, IT and Supporter Care. You ll lead on insight and segmentation, streamline processes through automation, and ensure robust compliance with data protection regulations. This is an exciting moment to join Breakthrough T1D. We re ready to make a step change in how we use data to maximise value and impact. If you enjoy translating complex data into clear, actionable insights and want to improve how organisations use data to deliver outstanding supporter experiences we d love to hear from you. This role offers a real opportunity to make your mark. If you re curious about data and motivated to help drive an ambitious shift in how we use it, apply now. Experience required You ll have previous experience of: Turning data into clear, actionable insights that drive business decisions. Collaborating across teams to develop and embed insight into planning and delivery. Using data to support delivery of supporter journeys and donor segmentation. Improving data quality and reliability through cleansing and validation. Ensuring strong data governance and GDPR compliance. Managing a SQL database and supporting integrations. Streamlining processes through automation tools like Power Automate. About Breakthrough T1D Breakthrough T1D is the world s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. Employee benefits As an employer we offer: Hybrid working arrangements Flexible working and will consider compressed hours Generous annual leave entitlement 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years service Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment Season ticket and cycle loan Pension scheme Family-friendly policies maternity, paternity, adoption and shared parental leave at enhanced rates Personalised training to suit your career aspirations and professional development Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. At Breakthrough T1D we do understand that AI (Artificial Intelligence platforms like ChatGPT) can be a useful tool for candidates to assist in applying for our roles. We ask that applicants do ensure their authentic voice is present, and we look forward to seeing examples of your specific experience.
Contract type Permanent Location Whittington Hours 37.5 hrs Full time, site based Annual salary D1 £31,168.36 to D3 £38,129.42 Review date 19/04/2026 The postholder integrates people, place and process by connecting operational delivery with governance and strategic oversight; to protect patient dignity through environmental standards, ensure regulatory compliance, and drive patient and family experience assurance. The aim of the role is to ultimately ensure safe, compliant, dignified and high-performing environments that actively support patient care delivery and staff workplace experience. The role provides managerial oversight of the Clinical Facilities Coordinator and Support Facilities Coordinator, ensuring clarity of standards, regulatory compliance, cost control and service resilience. In summary, the Facilities & Patient Experience Manager is accountable for: Safe, compliant and well-coordinated Facilities Services. Regulatory readiness across environmental, equipment and hospitality functions. Positive patient and family environmental experience and subsequent feedback channels. Performance and development of Facilities Coordinators. Contract oversight and cost-effective service delivery. Continuous improvement across the Facilities function. Key to the quality of service we provide, this role requires a proactive approach, visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist. Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice. Qualifications Essential Recognised Health & Safety qualification (e.g. IOSH Managing Safely or NEBOSH General Certificate). Evidence of formal training in Infection Prevention & Control principles. GCSE (or equivalent) English and Maths. Desirable IWFM (Institute of Workplace and Facilities Management) Level 4 or Level 5 qualification. Safeguarding Level 3 (or willingness to complete). Formal leadership/management qualification (e.g. ILM Level 5, CMI Level 5). Qualification or formal training in Quality Improvement methodologies. Contract management training. First Aid at Work Knowledge and experience Essential Proven experience managing operational service teams. Strong understanding of facilities management within a healthcare or regulated environment. Knowledge of CQC standards relating to safety, dignity and environment. Understanding of infection prevention, asset governance and stock control principles. Experience overseeing service contracts and performance monitoring. Awareness of safeguarding and public-space risk management. Values Exhibits our hospice values and behaviours Skills Essential Highly people-oriented with strong interpersonal skills. Practical mindset - focuses on solutions rather than process for its own sake. Able to provide supportive but firm supervision to staff and volunteers. Comfortable having difficult conversations when standards are not met. Personal Attributes Visible, hands-on leadership style. Strong emotional intelligence and ability to operate in sensitive environments. Calm and decisive under pressure. Ability to balance compassion with regulatory discipline. Strong accountability mindset. Confident in holding others to performance standards. Analytical thinker able to interpret feedback data and translate into action. Excellent communicator across clinical and corporate audience. Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Apr 15, 2026
Full time
Contract type Permanent Location Whittington Hours 37.5 hrs Full time, site based Annual salary D1 £31,168.36 to D3 £38,129.42 Review date 19/04/2026 The postholder integrates people, place and process by connecting operational delivery with governance and strategic oversight; to protect patient dignity through environmental standards, ensure regulatory compliance, and drive patient and family experience assurance. The aim of the role is to ultimately ensure safe, compliant, dignified and high-performing environments that actively support patient care delivery and staff workplace experience. The role provides managerial oversight of the Clinical Facilities Coordinator and Support Facilities Coordinator, ensuring clarity of standards, regulatory compliance, cost control and service resilience. In summary, the Facilities & Patient Experience Manager is accountable for: Safe, compliant and well-coordinated Facilities Services. Regulatory readiness across environmental, equipment and hospitality functions. Positive patient and family environmental experience and subsequent feedback channels. Performance and development of Facilities Coordinators. Contract oversight and cost-effective service delivery. Continuous improvement across the Facilities function. Key to the quality of service we provide, this role requires a proactive approach, visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist. Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice. Qualifications Essential Recognised Health & Safety qualification (e.g. IOSH Managing Safely or NEBOSH General Certificate). Evidence of formal training in Infection Prevention & Control principles. GCSE (or equivalent) English and Maths. Desirable IWFM (Institute of Workplace and Facilities Management) Level 4 or Level 5 qualification. Safeguarding Level 3 (or willingness to complete). Formal leadership/management qualification (e.g. ILM Level 5, CMI Level 5). Qualification or formal training in Quality Improvement methodologies. Contract management training. First Aid at Work Knowledge and experience Essential Proven experience managing operational service teams. Strong understanding of facilities management within a healthcare or regulated environment. Knowledge of CQC standards relating to safety, dignity and environment. Understanding of infection prevention, asset governance and stock control principles. Experience overseeing service contracts and performance monitoring. Awareness of safeguarding and public-space risk management. Values Exhibits our hospice values and behaviours Skills Essential Highly people-oriented with strong interpersonal skills. Practical mindset - focuses on solutions rather than process for its own sake. Able to provide supportive but firm supervision to staff and volunteers. Comfortable having difficult conversations when standards are not met. Personal Attributes Visible, hands-on leadership style. Strong emotional intelligence and ability to operate in sensitive environments. Calm and decisive under pressure. Ability to balance compassion with regulatory discipline. Strong accountability mindset. Confident in holding others to performance standards. Analytical thinker able to interpret feedback data and translate into action. Excellent communicator across clinical and corporate audience. Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Senior Manufacturing, Operations & Compliance Manager Location: On-site - Telford Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager - Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director's operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director's deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.
Apr 15, 2026
Full time
Senior Manufacturing, Operations & Compliance Manager Location: On-site - Telford Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager - Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director's operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director's deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.
Saint Paul's Hammersmith
Hammersmith And Fulham, London
Reports to: Head of Finance & Governance Location: Saint Paul s Hammersmith, W6 9PJ Contract: 1 FTE Salary: £32,000 - £36,000 Depending on experience About Saint Paul s Saint Paul s is a vibrant Anglican church at the heart of London, dedicated to encountering God and awakening our city. We strive to be a white-hot centre of faith where people experience God s presence and are empowered to live out their calling in every aspect of life. Our vision is to see God s Kingdom come on earth as it is in heaven, equipping our community to make a lasting impact in London. We are committed to nurturing faith, fostering community and being a resource for the wider city through the use of our spaces, systems and ministries. Role Purpose The Finance Manager is responsible for the effective day-to-day stewardship of the church s financial resources ensuring compliance with UK charity law, financial regulations and best practice under the Charities SORP. The Finance Manager will oversee day-to-day financial operations, provide accurate and timely financial reporting, support strategic decision-making and ensure robust financial controls are maintained across all church activities. This role combines operational finance management and detailed bookkeeping, with strategic financial insight in support of the church s mission and ministry. This is a hands-on, detail-driven role suited to someone who enjoys making systems work well, solving problems and creating order through effective processes and collaboration. Key Responsibilities 1. Financial Management & Reporting Oversee and process all day-to-day financial operations including income, expenditure, payroll and cash flow management. Assist the Head of Finance and Governance with monthly management accounts for the Standing Committee & PCC. Support in preparing annual budgets in collaboration with budget holders. Monitor performance against budgets and provide financial forecasting. Assist with the preparation of statutory annual accounts in accordance with the Charity SORP. Liaise with independent examiners or auditors during annual auditing processes. Supporting gift days including working the Sundays where gift day takes place (twice per year for two Sundays in a row). General liaison with external suppliers ensuring best value for money (e.g. Electricity, Gas, Service Contracts). 2. Compliance & Governance Ensure compliance with the Charity Commission regulations, HMRC requirements (including Gift Aid processing) and Parish Reporting. Maintain strong financial controls and internal procedures. Ensure restricted funds are tracked and reported appropriately. Maintain and review financial policies and procedures. 3. Bookkeeping Requirements Oversee all income and expenditure journals in Xero and stewardship systems, including processing Gift Aid claims, regular giving administration and online giving platforms. Manage all invoicing for hiring income & expenditure. Ensure accurate recording and reporting of restricted and unrestricted funds. Support with financial information for grants and providing grant reporting to budget holders and external grant bodies. Liaising with congregation about their giving and providing information where needed. Processing all team expenses and reconciling credit cards. Sending out monthly monitoring reports to budget holders. 4. Payroll & HR Finance Oversee payroll processing, pensions (including auto-enrolment compliance) and HMRC submissions. Manage Nest and Standard Life pension programmes. Ensure accurate salary allocation across departments and restricted funds/grants where required. Liaise with HR regarding employment budget planning. 5. Systems & Process Improvement Manage and optimise financial software systems and API s to ensure efficiencies. Develop and document financial procedures to ensure business continuity and resilience. Support digitalisation and efficiency improvements within finance operations and improve current process to be fully digital. 6. Collaboration & Communication Build strong working relationships across departments to ensure effective financial collaboration. Support communication of new systems, finance policies and changes to the staff team. Contribute positively to the Operations Team culture of clarity, care and accountability. Person Specification Essential Skills and Experience At least 3-5 years experience managing the finance and bookkeeping function within a charity or not-for-profit environment. Excellent knowledge and expertise of Xero Accounting Software. Experience in supporting the preparation of accounts and annual statutory accounts. Experience with payroll and HMRC compliance. Excellent analytical and communication skills. High level of integrity and discretion. Excellent organisational and time-management skills. High attention to detail and able to work autonomously. Confident user of Microsoft Office Suite and comfortable with digital systems E.G. Xero, SharePoint, Notion & Pension Platforms. Strong communication and interpersonal skills and able to work across multiple teams. Practical problem-solver with initiative and ownership of tasks. Desirable Strong knowledge of Charity SORP. Strong Accounting Principles knowledge. Experience working within a church context. Knowledge of Gift Aid administration. Familiarity with church management systems. Experience supporting Trustees or Boards. Experience managing or implementing processes across multiple teams. Personal Qualities Highly self-motivated, organised and reliable. Self-directed, able to prioritise and act without constant supervision. Logical and practical thinker with a solutions-focused mindset. Calm, adaptable and resilient under pressure. Warm, approachable and collaborative in working style. Committed to the vision and values of Saint Paul s Hammersmith. Working Requirements Proof of right to work in the UK Work schedule: 5 days per week, Monday to Friday (Fridays WFH) Attendance at Tuesday morning staff meetings Key Church Services and Events Key annual church events: Annual Parochial Church Meeting, Church Weekend and select evening events. Easter and Christmas services. Staff events including an annual retreat (typically 1 week in January). Package Salary: £32,000 £36,000 depending on experience. Holiday: 25 days plus bank holidays plus your Birthday off as an additional day. Benefits: Employer pension contribution, annual offsite staff retreat, ongoing training and development opportunities. Closing date for applications: 10 May 2026
Apr 15, 2026
Full time
Reports to: Head of Finance & Governance Location: Saint Paul s Hammersmith, W6 9PJ Contract: 1 FTE Salary: £32,000 - £36,000 Depending on experience About Saint Paul s Saint Paul s is a vibrant Anglican church at the heart of London, dedicated to encountering God and awakening our city. We strive to be a white-hot centre of faith where people experience God s presence and are empowered to live out their calling in every aspect of life. Our vision is to see God s Kingdom come on earth as it is in heaven, equipping our community to make a lasting impact in London. We are committed to nurturing faith, fostering community and being a resource for the wider city through the use of our spaces, systems and ministries. Role Purpose The Finance Manager is responsible for the effective day-to-day stewardship of the church s financial resources ensuring compliance with UK charity law, financial regulations and best practice under the Charities SORP. The Finance Manager will oversee day-to-day financial operations, provide accurate and timely financial reporting, support strategic decision-making and ensure robust financial controls are maintained across all church activities. This role combines operational finance management and detailed bookkeeping, with strategic financial insight in support of the church s mission and ministry. This is a hands-on, detail-driven role suited to someone who enjoys making systems work well, solving problems and creating order through effective processes and collaboration. Key Responsibilities 1. Financial Management & Reporting Oversee and process all day-to-day financial operations including income, expenditure, payroll and cash flow management. Assist the Head of Finance and Governance with monthly management accounts for the Standing Committee & PCC. Support in preparing annual budgets in collaboration with budget holders. Monitor performance against budgets and provide financial forecasting. Assist with the preparation of statutory annual accounts in accordance with the Charity SORP. Liaise with independent examiners or auditors during annual auditing processes. Supporting gift days including working the Sundays where gift day takes place (twice per year for two Sundays in a row). General liaison with external suppliers ensuring best value for money (e.g. Electricity, Gas, Service Contracts). 2. Compliance & Governance Ensure compliance with the Charity Commission regulations, HMRC requirements (including Gift Aid processing) and Parish Reporting. Maintain strong financial controls and internal procedures. Ensure restricted funds are tracked and reported appropriately. Maintain and review financial policies and procedures. 3. Bookkeeping Requirements Oversee all income and expenditure journals in Xero and stewardship systems, including processing Gift Aid claims, regular giving administration and online giving platforms. Manage all invoicing for hiring income & expenditure. Ensure accurate recording and reporting of restricted and unrestricted funds. Support with financial information for grants and providing grant reporting to budget holders and external grant bodies. Liaising with congregation about their giving and providing information where needed. Processing all team expenses and reconciling credit cards. Sending out monthly monitoring reports to budget holders. 4. Payroll & HR Finance Oversee payroll processing, pensions (including auto-enrolment compliance) and HMRC submissions. Manage Nest and Standard Life pension programmes. Ensure accurate salary allocation across departments and restricted funds/grants where required. Liaise with HR regarding employment budget planning. 5. Systems & Process Improvement Manage and optimise financial software systems and API s to ensure efficiencies. Develop and document financial procedures to ensure business continuity and resilience. Support digitalisation and efficiency improvements within finance operations and improve current process to be fully digital. 6. Collaboration & Communication Build strong working relationships across departments to ensure effective financial collaboration. Support communication of new systems, finance policies and changes to the staff team. Contribute positively to the Operations Team culture of clarity, care and accountability. Person Specification Essential Skills and Experience At least 3-5 years experience managing the finance and bookkeeping function within a charity or not-for-profit environment. Excellent knowledge and expertise of Xero Accounting Software. Experience in supporting the preparation of accounts and annual statutory accounts. Experience with payroll and HMRC compliance. Excellent analytical and communication skills. High level of integrity and discretion. Excellent organisational and time-management skills. High attention to detail and able to work autonomously. Confident user of Microsoft Office Suite and comfortable with digital systems E.G. Xero, SharePoint, Notion & Pension Platforms. Strong communication and interpersonal skills and able to work across multiple teams. Practical problem-solver with initiative and ownership of tasks. Desirable Strong knowledge of Charity SORP. Strong Accounting Principles knowledge. Experience working within a church context. Knowledge of Gift Aid administration. Familiarity with church management systems. Experience supporting Trustees or Boards. Experience managing or implementing processes across multiple teams. Personal Qualities Highly self-motivated, organised and reliable. Self-directed, able to prioritise and act without constant supervision. Logical and practical thinker with a solutions-focused mindset. Calm, adaptable and resilient under pressure. Warm, approachable and collaborative in working style. Committed to the vision and values of Saint Paul s Hammersmith. Working Requirements Proof of right to work in the UK Work schedule: 5 days per week, Monday to Friday (Fridays WFH) Attendance at Tuesday morning staff meetings Key Church Services and Events Key annual church events: Annual Parochial Church Meeting, Church Weekend and select evening events. Easter and Christmas services. Staff events including an annual retreat (typically 1 week in January). Package Salary: £32,000 £36,000 depending on experience. Holiday: 25 days plus bank holidays plus your Birthday off as an additional day. Benefits: Employer pension contribution, annual offsite staff retreat, ongoing training and development opportunities. Closing date for applications: 10 May 2026
OPERATIONS AND COMPLIANCE MANAGER An exciting opportunity has arisen to join a highly respected, London-based executive search firm with a strong reputation for delivering diverse, high-impact leadership solutions across the public and private sectors. Known for its values-led approach and commitment to excellence, the business operates at the forefront of interim and executive hiring, partnering with some of the UK's most influential organisations. This is a pivotal role within the Interim division, sitting at the heart of operations, compliance, and delivery. You will act as a central figure across the business, ensuring processes run seamlessly, compliance standards are met, and stakeholders receive an exceptional level of support. This is a fantastic opportunity for a detail-oriented, proactive professional who thrives in a fast-paced, high-performance environment and is looking to take ownership of a broad and impactful remit. OPERATIONS AND COMPLIANCE MANAGER ROLE: Supporting the Interim team with day-to-day operational coordination and administrative delivery Managing complex diaries, scheduling meetings, interviews, and key stakeholder interactions Overseeing contractor onboarding processes, ensuring full compliance (including IR35 and right to work) Acting as a key point of contact for internal teams, contractors, suppliers, and clients Leading supplier management, including due diligence, onboarding, and ongoing performance monitoring Managing and coordinating bid and framework opportunities, ensuring timely and high-quality submissions Supporting public sector framework applications and renewals Taking ownership of data protection processes, ensuring compliance with UK GDPR and internal policies Leading audit preparation, compliance monitoring, and continuous improvement initiatives Producing accurate reports, trackers, and compliance documentation for senior stakeholders Identifying process improvements and driving operational efficiency across the interim function OPERATIONS AND COMPLIANCE MANAGER ESSENTIALS: Previous experience in operations, compliance, or governance within recruitment, interim management, or professional services Strong understanding of compliance processes, audit preparation, and documentation control Experience supporting bids, tenders, or framework submissions (ideally within the public sector) Confident in managing supplier relationships, due diligence processes, and compliance requirements Working knowledge of data protection principles and handling sensitive information Highly organised, with the ability to manage multiple priorities and deadlines effectively Excellent written communication skills and strong attention to detail Strong stakeholder management skills, with the ability to engage at all levels Proactive, solutions-focused, and confident, taking ownership of processes and improvements OPERATIONS AND COMPLIANCE MANAGER BENEFITS: Opportunity to join a market-leading, purpose-driven executive search firm A broad and impactful role with real ownership and visibility across the business Strong career development and progression opportunities Collaborative, values-led working environment Exposure to high-profile clients and projects across multiple sectors Central London location with flexible working options If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information. At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Apr 15, 2026
Full time
OPERATIONS AND COMPLIANCE MANAGER An exciting opportunity has arisen to join a highly respected, London-based executive search firm with a strong reputation for delivering diverse, high-impact leadership solutions across the public and private sectors. Known for its values-led approach and commitment to excellence, the business operates at the forefront of interim and executive hiring, partnering with some of the UK's most influential organisations. This is a pivotal role within the Interim division, sitting at the heart of operations, compliance, and delivery. You will act as a central figure across the business, ensuring processes run seamlessly, compliance standards are met, and stakeholders receive an exceptional level of support. This is a fantastic opportunity for a detail-oriented, proactive professional who thrives in a fast-paced, high-performance environment and is looking to take ownership of a broad and impactful remit. OPERATIONS AND COMPLIANCE MANAGER ROLE: Supporting the Interim team with day-to-day operational coordination and administrative delivery Managing complex diaries, scheduling meetings, interviews, and key stakeholder interactions Overseeing contractor onboarding processes, ensuring full compliance (including IR35 and right to work) Acting as a key point of contact for internal teams, contractors, suppliers, and clients Leading supplier management, including due diligence, onboarding, and ongoing performance monitoring Managing and coordinating bid and framework opportunities, ensuring timely and high-quality submissions Supporting public sector framework applications and renewals Taking ownership of data protection processes, ensuring compliance with UK GDPR and internal policies Leading audit preparation, compliance monitoring, and continuous improvement initiatives Producing accurate reports, trackers, and compliance documentation for senior stakeholders Identifying process improvements and driving operational efficiency across the interim function OPERATIONS AND COMPLIANCE MANAGER ESSENTIALS: Previous experience in operations, compliance, or governance within recruitment, interim management, or professional services Strong understanding of compliance processes, audit preparation, and documentation control Experience supporting bids, tenders, or framework submissions (ideally within the public sector) Confident in managing supplier relationships, due diligence processes, and compliance requirements Working knowledge of data protection principles and handling sensitive information Highly organised, with the ability to manage multiple priorities and deadlines effectively Excellent written communication skills and strong attention to detail Strong stakeholder management skills, with the ability to engage at all levels Proactive, solutions-focused, and confident, taking ownership of processes and improvements OPERATIONS AND COMPLIANCE MANAGER BENEFITS: Opportunity to join a market-leading, purpose-driven executive search firm A broad and impactful role with real ownership and visibility across the business Strong career development and progression opportunities Collaborative, values-led working environment Exposure to high-profile clients and projects across multiple sectors Central London location with flexible working options If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information. At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
