Technical Support Officer

Overview:

We are seeking a proactive and detail-oriented Technical Support Officer to join our Compliance Team. This role plays a key part in supporting operational delivery across key compliance areas including asbestos, fire safety, and water hygiene. The successful candidate will be responsible for raising works orders, processing invoices, minute-taking, and providing general administrative support.

Key Responsibilities:

• Raise and manage works orders for compliance-related tasks (asbestos, fire, water).
• Support the team with accurate and timely minute-taking during meetings.
• Process and track invoices, ensuring timely payments and accurate records.
• Maintain and update compliance documentation and databases.
• Liaise with contractors, suppliers, and internal teams to ensure smooth workflow.
• Assist in preparing reports and compliance updates for internal stakeholders.
• Provide general administrative support including data entry, filing, and correspondence.
• Ensure all activities are carried out in line with health and safety and regulatory standards.

Requirements:

• Previous experience in a technical or administrative support role, ideally within housing or property compliance.
• Strong organisational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office and relevant CRM or compliance systems.
• Ability to work independently and as part of a team.
• Knowledge of compliance areas such as asbestos, fire safety, and water hygiene is desirable.

Benefits:

• Flexible hybrid working (2 days per week from home).
• Opportunity to work within a supportive and collaborative team.
• Career development and training opportunities.